sales executive

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sales and service officer

Rashid Alkaitoob Advocates & Legal Consultants

Role Description:The Legal Sales Officer shall be responsible for the following:- Identify potential clients and develop strategies to build and maintain professional relationships.- Promote and sell our services following the company&rsquo;s strategic plans and goals, and the KPI set by the line manager. (Legal Consultation, Legal Services, &hellip; etc)- Understand the basic law terminologies to communicate services for the potential clients in a professional manner.- Negotiate sales contracts and agreements to finalize sales, ensuring terms are favourable for both the company and the client.- Assist the line manager in developing sales plans and action plans, contributing to the overall sales strategy.- Perform competitive analysis, market research, and product assessment to identify trends and opportunities for growth.- Implement and maintain sales tracking and monitoring systems to evaluate performance and adjust strategies as needed.- Conduct after sale follow up and customer satisfactory service (Feedback Mechanism)Job Type: Full-timePay: From AED2,500.00 per month

Sales Officer

United Arab Bank

<div>
 
 
 Job Purpose
 
 :
 
 
 
 
 
 The Sales and Service Officer plays a key role in driving UAB&rsquo;s Retail Banking growth by acquiring new customers, cross-selling products, meeting targets for Credit Cards, Loans, Top-ups, Islamic Finances and onboarding new customers. The role ensures excellent customer service and contributes to a positive customer experience by addressing inquiries and resolving issues promptly, while promoting the bank&rsquo;s products and services as appropriate, and maintaining compliance with CPR regulations ensuring the overall success of branch banking services.
 
 
 
 
 
 
 Principal Accountabilities
 
 :
 
 
 
 
 
 
 Customer Service
 
 :
 
 
 Deliver high-quality, courteous, and efficient service to customers, ensuring a positive banking experience. Act as the first point of contact, providing a professional and welcoming environment. Address customer inquiries, resolve issues promptly and escalate complex concerns to appropriate channels as needed, while promoting the bank&rsquo;s products and services. Treat customers fairly and ensure to adherence to CPR regulation and specially handling people of determination and customer complaints.
 
 
 
 
 
 
 Account Maintenance
 
 :
 
 
 Provide full account services including assisting with account opening, closure, KYC updates, loan/financing settlements, credit card cancellations and handling ATM related inquiries and requests to ensure all documentation is accurate and complete while delivering exceptional service across all banking products and services.
 
 
 
 
 
 
 Product Knowledge
 
 :
 
 
 Maintain comprehensive up to date knowledge of the bank&rsquo;s full range of products and services, including loans/financings, credit cards, deposits, insurance, digital banking and Islamic banking solutions. Understand product features, benefits, terms, and eligibility criteria to effectively address customer inquiries and provide personalized recommendations. Stay informed about new product launches, policy updates and market trends to proactively meet customer needs and contribute to achieving branch targets. Collaborate with colleagues to share insights and ensure consistent messaging about the bank&rsquo;s offerings.
 
 
 
 
 
 
 Customer Retention
 
 :
 
 
 Build and maintain strong relationships with customers by delivering exceptional service and addressing their needs effectively and act as a trusted advisor offering guidance on financial decisions and ensuring customers feel valued and supported, contributing to higher retention rates. Proactively follow up on customer feedback, resolve issues promptly to enhance their overall experience and loyalty. Educate customers about value added services and alternative channels, such as mobile banking and self-service options to improve customer satisfaction.
 
 
 
 
 
 
 Complaint Resolution
 
 :
 
 
 Handle customer complaints professionally and efficiently by actively listening, understanding their concerns and providing timely solutions. Ensure all complaints are resolved in line with bank policies and escalate complex issues to the appropriate department when necessary. Maintain clear communication with customers throughout the resolution process to ensure their satisfaction and reinforce trust.
 
 
 
 
 
 
 Compliance and Risk Management
 
 :
 
 
 Ensure strict compliance with bank policies, procedures, and regulatory requirements, including all Central Bank regulations, to protect customer information and assets. Identify and report suspicious transactions or potential fraud in line with the bank&rsquo;s anti-money laundering (AML), know your customer (KYC), and risk management procedures. Adhere to all guidelines to ensure timely account or asset closures and meet the required turnaround time (TAT). Ensure compliance to CBUAE regulations at all times as applicable.
 
 
 Compliance and Adherence to Consumer Protection Regulation and Standards:
 
 <ul>
 <li>
 Ensure that CPR guidelines are being followed 100% at all times. Any breach identified is reported to Head of Consumer Protection immediately.
 </li>
 <li>
 Ensure all trainings related to CPR are completed. This also includes Islamic banking and Sharia training.
 </li>
 <li>
 Ensure adherence to the guideline for people of determination and vulnerable people.
 </li>
 <li>
 Ensure customer complaints are logged and resolved on timely basis.
 </li>
 </ul>
 
 
 
 
 
 Record Keeping and Documentation
 
 :
 
 
 Maintain accurate records of transactions and ensure proper documentation of all activities. Follow internal procedures for filing and reporting as per the bank&rsquo;s standards for audits and compliance.
 
 
 
 
 
 
 Cross-Selling and Recommendation
 
 :
 
 
 Identify customer needs and recommend the bank&rsquo;s products and services that may enhance the customer&rsquo;s banking experience. Refer customers to branch manager or specialized departments when appropriate.
 
 
 
 
 
 
 Team Collaboration
 
 :
 
 
 Work collaboratively with branch staff to support overall branch operations and customer satisfaction. Communicate effectively with team members, sharing insights and information to improve processes and address any customer issues collectively. Foster a positive work environment by supporting colleagues and contributing to a team-focused culture.
 
 
 
 
 
 
 Continuous Improvement
 
 :
 
 
 Actively participate in training and development programs to enhance knowledge of bank products, policies, and customer service standards. Provide feedback to improve processes and customer service delivery with an emphasis on compliance, risk management, and customer protection.
 
 
 
 
 
 
 Technology Proficiency:
 
 
 
 Efficiently use the bank&rsquo;s digital platform efficiently to process transactions and manage customer queries, ensuring high productivity and service efficiency. Actively promote alternative channels such as the digital lobby, mobile banking and internet banking to enhance the customer experience and encourage customers to adopt convenient banking solutions.
 
 
 
 
 
 
 Job Requirement (Qualification/Experience)
 
 :
 
 
 
 
 <ul>
 <li>
 A Bachelor&rsquo;s Degree in Business Administration, Finance, Accounting or related field.
 </li>
 <li>
 Additional certifications in banking or customer service.
 </li>
 <li>
 Minimum 2- 3 years of experience in a retail banking or branch banking environment.
 </li>
 <li>
 Proven track record in customer service and sales roles.
 </li>
 <li>
 Strong interpersonal and communication skills.
 </li>
 </ul>
 
 
</div>

Sales & Service Officer, Branch Banking - Dubai, Retail Banking

The Pink Tribe Recruitment Co.

The Business Development Officer is responsible for identifying new business opportunities, building and maintaining client relationships, and driving revenue growth in the logistics and supply chain sector. This role requires strong market awareness, networking skills, and a deep understanding of logistics operations such as freight forwarding, warehousing, transportation, and distribution.Key Responsibilities:1. Business Growth &amp; Client Acquisition<ul><li>Identify, research, and pursue new business opportunities across freight forwarding, transport, warehousing, and logistics solutions.</li></ul><ul><li>Develop and execute strategies to achieve monthly and quarterly sales targets.</li></ul><ul><li>Generate leads through networking, cold calling, online research, and industry events.</li></ul><ul><li>Prepare and deliver tailored sales presentations, proposals, and quotations to clients.</li></ul>2. Client Relationship Management<ul><li>Build and maintain long-term relationships with key clients and partners.</li></ul><ul><li>Serve as a point of contact for customer queries and ensure high client satisfaction.</li></ul><ul><li>Coordinate with the operations and customer service teams to ensure timely service delivery and issue resolution.</li></ul>3. Market Research &amp; Analysis<ul><li>Analyze industry trends, competitors, and customer needs to identify potential growth areas.</li></ul><ul><li>Prepare market intelligence reports and recommend strategies for expanding into new segments or regions.</li></ul>4. Collaboration &amp; Reporting<ul><li>Work closely with operations, finance, and marketing teams to ensure alignment on business goals.</li></ul><ul><li>Maintain accurate records of all sales and prospecting activities in CRM systems.</li></ul><ul><li>Submit weekly and monthly performance reports, including pipeline updates and client feedback.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Business Administration</li></ul><ul><li>2&ndash;5 years of experience in sales or business development within logistics, freight forwarding, or transportation industries.</li></ul><ul><li>Excellent communication, negotiation, and interpersonal skills.</li></ul><ul><li>Proficiency in CRM software and Microsoft Office Suite.</li></ul><ul><li>Self-motivated, target-driven, and able to work independently.</li></ul><ul><li>Valid UAE driving license (preferred, if role is field-based).</li></ul>KPIs / Performance Metrics:<ul><li>New client acquisitions per quarter.</li></ul><ul><li>Monthly revenue generation vs. targets.</li></ul><ul><li>Client retention and satisfaction rate.</li></ul><ul><li>Conversion ratio from leads to contracts.</li></ul><ul><li>Timeliness and accuracy of reporting and pipeline updates.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

AKIKO GLOBAL COMMERCIAL BROKER L.L.C

Pay: 2,000.00 (AED) - 6,000.00 (AED) per monthJob description:We Are Hiring!!!Position - Sales OfficerLocation: 703, Bank Street Building, Bur Dubai, Dubai, UAEAre you a passionate and result-driven sales professional? This is your opportunity to build a rewarding career in banking sales with a fast growing, dynamic organization in the financial services sector!Key Responsibilities:<ul><li>Identify and pursue credit card and Personal loan sales opportunities.</li><li>Build and maintain strong customer relationships.</li><li>Promote and Sell Personal loan and credit card to potential clients.</li><li>Meet and Exceeds sales targets</li></ul>Requirements:<ul><li>Experience in banking sales in UAE or Home country</li><li>Strong knowledge of Banking products</li><li>Excellent communication and negotiation skills.</li></ul>What We Offer:Salary: Competitive salary + attractive incentives.Career Growth: Opportunities for professional development.Benefits: Visa, health insurance, and other perks as per company policy.Job Type: Full-time, PermanentIf you have the passion and experience in sales, walk in and join our dynamic team!Job Types: Full-time, PermanentExperience:<ul><li>Banking sales: 1 year (Preferred)</li></ul>Job Types: Full-time, Permanent, ContractPay: AED2,000.00 - AED6,000.00 per monthApplication Question(s):<ul><li>Must be available in UAE for offline interviews</li></ul>Experience:<ul><li>Banking sales: 1 year (Preferred)</li></ul>

Sales Officer - Banking

VAR Logistics FZE

We are seeking an ambitious and experienced Senior Sales Officer to join our dynamic team. You will play a pivotal role in driving the company's growth by targeting new clients and maintaining relationships with existing customers, with a specific focus on establishing strategic partnerships and contracts.Key Responsibilities:<ul><li>Prospect and target new sales opportunities, especially with local and international companies requiring logistics services.</li><li>Develop and implement effective sales strategies to achieve and exceed financial targets.</li><li>Establish and enhance long-term contracts with global and local shipping companies.</li><li>Build and maintain strong, sustainable relationships with key clients.</li><li>Prepare competitive and compelling quotes and deliver presentations to potential clients.</li><li>Deeply understand customer requirements and propose suitable logistics solutions for their needs.</li><li>Monitor the market and analyze competition to identify opportunities and challenges.</li><li>Work closely with operations and logistics teams to ensure exceptional service delivery to customers.</li></ul>Qualifications and Skills:<ul><li>Bachelor's degree in Business Administration, Marketing, or a related field.</li><li>Minimum of 3-5 years of experience in sales within the logistics and shipping sector in the United Arab Emirates.</li><li>Proven practical experience in contracting and negotiating with major global shipping companies.</li><li>Deep knowledge of the shipping and logistics markets in the UAE and the region.</li><li>A wide network of professional contacts in the sector will be considered a strong advantage.</li><li>Exceptional communication, negotiation, and persuasion skills (verbal and written).</li><li>Ability to work independently and within a team framework.</li><li>Proficiency in English (Arabic will be an additional advantage).</li><li>Advanced skills in using Microsoft Office software.</li></ul>Compensation &amp; Benefits: We offer a competitive compensation package. The specific salary will be discussed during the interview process based on the candidate's experience and qualifications. This role also includes a performance-based bonus structure, rewarding you for exceeding your targets and contributing directly to the company's success.Job Type: Full-timeApplication Question(s):<ul><li>How many years of Logistics experience do you have in UAE ?</li><li>Do you have experience in building relationships and attracting clients to the company? </li><li>What is your expected salary?</li></ul>Application Deadline: 29/11/2025 Expected Start Date: 01/12/2025

Senior Sales Officer

Solomon People Soluitons

Experience in Ed Tech / Training Firms a MUST.Your Role:As a Corporate Sales Officer, you will: Identify and develop new corporate clients through networking, LinkedIn outreach, and lead follow-up Pitch customized HR, Training, and Recruitment solutions to decision-makers (HR Heads, Learning &amp; Development Managers, CEOs) Build strong client relationships to drive repeat and referral business Collaborate with the delivery and consulting teams to design impactful proposals Meet and exceed monthly revenue and client acquisition targetsWhat We&rsquo;re Looking For:Minimum 2&ndash;4 years of B2B sales experience (preferably in HR, training, or consulting industry) Excellent communication, presentation, and negotiation skills Self-driven and goal-oriented with a consultative selling mindset Based in UAE with valid driving license (preferred)What We Offer:Competitive salary + performance-based incentives Learning-focused work environment Opportunity to work closely with CXO-level clients Fast-track career growth in a performance-driven cultureJob Types: Full-time, Contract Contract length: 24 monthsPay: AED2,500.00 per month

Corporate Sales Officer

<div>
 
 Who we are:
 
 
 GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun &amp; Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain
 
 
 
 Job Summary
 
 
 
 GMG is seeking a detail-oriented and proactive
 
 Customer Operations Officer
 
 to manage the full order-to-delivery lifecycle across our wholesale customer accounts. This role is pivotal in ensuring operational efficiency and delivering a seamless customer experience through accurate order processing, shipment coordination, and cross-functional collaboration.
 
 
 The ideal candidate will bring strong expertise in order management, export coordination, and advanced Excel-based reporting. Experience working with SAP/ERP systems and a background in the retail or FMCG industry is preferred.
 
 
 
 Key Responsibilities
 
 
 
 
 Order Management &amp; Fulfilment
 
 
 <ul>
 <li>
 Manage end-to-end order processes for both local and export wholesale accounts, including pre-season and in-season orders.
 </li>
 <li>
 Handle pre-booking, PTL (Partial Truck Load), and regular order types while ensuring accurate documentation and shipment tracking.
 </li>
 <li>
 Generate Pro Forma Invoices, packing lists, and all necessary shipping documentation for smooth order execution.
 </li>
 </ul>
 
 
 Shipment Coordination &amp; Export Support
 
 
 <ul>
 <li>
 Track inbound and outbound shipments and maintain clear, up-to-date records.
 </li>
 <li>
 Register and manage Certificates of Origin through the Chamber of Commerce portal.
 </li>
 <li>
 Liaise with Finance to provide complete LC (Letter of Credit) documentation and ensure timely dispatch.
 </li>
 <li>
 Share shipping documents (invoice, packing list, AWB, export documents) with customers for customs clearance.
 </li>
 </ul>
 
 
 Customer Service &amp; Reporting
 
 
 <ul>
 <li>
 Prepare ATP (Available to Promise) stock lists, replenishment orders, and delivery schedules aligned with customer expectations.
 </li>
 <li>
 Respond to customer queries regarding order progress, delays, and fulfilment status.
 </li>
 <li>
 Generate customer-specific reports, including sales tracking, stock status, and delivery summaries on a daily/weekly basis.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Sales, Logistics, Finance, and Operations teams to streamline fulfilment flows and resolve any order-related issues.
 </li>
 <li>
 Contribute to continuous process improvements by identifying operational gaps and recommending enhancements.
 </li>
 </ul>
 
 
 Qualifications and Skills
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Commerce, Business Administration, or a related field is required.
 </li>
 </ul>
 
 
 Experience
 
 
 <ul>
 <li>
 2&ndash;6 years of experience in customer operations, sales coordination, or export order management.
 </li>
 <li>
 Prior experience within the retail industry and/or GCC region is a strong advantage.
 </li>
 </ul>
 
 
 Skills
 
 
 <ul>
 <li>
 Proficient in Microsoft Excel (pivot tables, formulas, data analysis &ndash;
 
 certification is a plus
 
 ).
 </li>
 <li>
 Working knowledge of SAP/S4 and ERP systems for order and inventory management.
 </li>
 <li>
 Strong understanding of export documentation and shipping processes.
 </li>
 <li>
 Excellent organizational, communication, and time management skills.
 </li>
 <li>
 High attention to detail, with the ability to multitask and prioritize under pressure.
 </li>
 <li>
 Analytical thinker with a solutions-oriented mindset and a passion for process excellence.
 </li>
 </ul>
 
 Department
 
</div>

Customer Operations Officer

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7852 sales and service officer jobs IN Dubai

Sales Officer

Sales & Service Officer, Branch Banking - Dubai, Retail Banking

Sales Officer

Sales Officer - Banking

Senior Sales Officer

Corporate Sales Officer

Customer Operations Officer