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sales operations analyst

Innovance Consultancy

<div>
 
 
 Sales &amp; Business Operations Specialist
 
 
 
 
 
 
 📍 Full-time | Onsite &ndash; Maslak, Istanbul
 
 
 
 
 
 
 Role Overview
 
 
 
 As we expand our sales team, we are looking for a fast-learning, analytical, and agile
 
 Sales &amp; Business Operations Specialist
 
 who can take full ownership of key operational processes. This role will be responsible for proposal preparation, client coordination, documentation management, contract/protocol follow-up, and cross-functional alignment between internal teams.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Coordinate the preparation and version tracking of proposals and sales presentation materials, ensuring seamless communication with relevant teams
 </li>
 <li>
 Maintain and update CRM records, ensure timely data entry, and generate regular reports
 </li>
 <li>
 Support the follow-up of contract and protocol processes with clients and legal teams; assist sales and account managers as needed
 </li>
 <li>
 Manage documentation workflows end-to-end, including signatures, stamp duty, courier dispatch, and legal tracking
 </li>
 <li>
 Collaborate with sales and marketing teams to share client information and coordinate campaign processes
 </li>
 <li>
 Verify contract checkpoints before invoicing for clients with special workflows or custom agreements
 </li>
 <li>
 Track sales team responsibilities within internal quality procedures and ensure related documentation is up to date
 </li>
 <li>
 Prepare reports, analyses, and presentations for the Sales Director and senior management
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Minimum
 
 2 years of experience
 
 in sales operations, business operations, or contract management
 </li>
 <li>
 Strong attention to detail in managing documentation and legal/commercial processes
 </li>
 <li>
 Proficiency in CRM systems and Microsoft Office tools, especially Excel and PowerPoint
 </li>
 <li>
 Familiarity with legal and commercial documentation
 </li>
 <li>
 Ability to work independently in low-structure environments and create documents using previous references
 </li>
 <li>
 Excellent
 
 written and verbal communication skills
 
 in both internal and client-facing settings
 </li>
 <li>
 
 Advanced proficiency in English
 
 </li>
 <li>
 Experience in
 
 IT, consulting, or technology-driven companies
 
 is a strong plus
 </li>
 <li>
 Agile, analytical, proactive, and adaptable to fast-paced environments
 </li>
 </ul>
 
 
 
 
 If you're ready to play a key role in building and scaling sales operations, and thrive in taking initiative and creating structure, we'd love to hear from you.
 
 
 
 
 
 
 For details:
 
 
 <ul>
 <li>
 Visit:
 
 www.innovance.com.tr
 
 </li>
 <li>
 Follow us on LinkedIn:
 
 www.linkedin.com/company/innovance-consultancy
 
 </li>
 <li>
 Follow us on Instagram:
 
 www.instagram.com/innovanceconsultancy
 
 </li>
 <li>
 Follow us on Medium:
 
 www.medium.com/innovance-company-blog
 
 </li>
 <li>
 Follow us on X:
 
 https://x.com/Innovance2017
 
 </li>
 </ul>
 
 
</div>

Sales & Business Operations Specialist

KONE

<div>As the world&rsquo;s cities grow more complex, people&rsquo;s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality. Your career is a journey, and how you travel makes a difference.
 
 
It's time to make a move. Join our flow.
Are you driven by data, passionate about process optimization, and eager to make a tangible impact on both sales and field operations? KONE is seeking a dynamic Sales and Operations Excellence Specialist to join our team and help elevate our performance across maintenance operations and customer service delivery.
About the Role
As a Sales and Operations Excellence Specialist, you will be based in our head office in Ata&#351;ehir and directly report to the Head of Unit Maintenance. You will play a pivotal role in supporting the Maintenance Operations Managers and regional leadership in implementing, optimizing, and sustaining high-performance business processes and tools. Your work will directly influence operational efficiency, customer satisfaction, and sales growth.
Key Responsibilities
<ul><li>Analyze and leverage KPIs to drive improvements in daily operations and sales performance
</li><li>Supports sales &amp; ops teams in analyzing internal and external data and supports in completion of high quality plans
</li><li>Supports in coordinating Unit&rsquo;s improvement activities and development programs
</li><li>Supports in rollout of KONE Way programs
</li><li>Optimize route planning, capacity utilization, and maintenance profiles
</li><li>Contribute to the development of global methods and future improvement initiatives
</li></ul>Your success in this role will be measured by: safety, customer satisfaction, quality, process adoption and tool utilization, sales growth and backlog reduction, cost efficiency and profitability.
What We&rsquo;re Looking For:
<ul><li>University degree (B.Sc.) in Business, Engineering, or equivalent
</li><li>Fluency in English is a must
</li><li>Familiarity with maintenance operations and sales tools/processes
</li><li>Experience in project management is a plus
</li><li>Strong communication skills
</li><li>Strong attention to detail and analytical thinking
</li><li>Excellent organizational and prioritization skills
</li><li>Collaborative mindset and inclusive approach
</li><li>Problem-solving ability with a focus on results and persistence
</li><li>Experience in KPI reporting, SAP, CPM, and workload planning tools is a clear plus
</li></ul>Why Join Us?
At KONE, we are committed to creating a collaborative and innovative environment. If you are passionate about delivering results and ready to take on a challenging and rewarding role, we encourage you to apply and be part of our journey!
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers</div>

Sales and Operations Excellence Specialist

Reed Recruitment Türkiye

<div>
 
 Founded in 1960 in the UK, REED has grown continuously and become a leading brand both in the UK and the international arena. Today REED has 350 offices with more than 3.000 employees and is providing services across 20 specialist sectors. We work closely with experienced and qualified professionals across a wide range of consultancy sectors, delivering bespoke recruitment solutions on a variety of roles for mid and senior level.
 
 
 
 
 
 As Reed Turkey, we are looking for a
 
 " Sales Operations Specialist (Contractual
 
 )
 
 "
 
 with below requirements for our client.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Minimum 2&ndash;3 years of experience in Finance/Sales Operations
 </li>
 <li>
 Proficiency in English
 </li>
 <li>
 Strong skills in MS Word, PowerPoint, and Excel
 </li>
 <li>
 Knowledge of SAP and Salesforce (or similar CRM systems)
 </li>
 <li>
 Team-oriented mindset
 </li>
 <li>
 Ability to adapt to a dynamic and fast-paced work environment
 </li>
 <li>
 Willingness to learn and suggest new practices
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Ability to prioritize, organize, and manage multiple tasks
 </li>
 <li>
 Customer-focused approach
 </li>
 <li>
 Ability to work independently with high motivation.
 </li>
 </ul>
 
 
 
 
 
 Job Description
 
 
 
 
 
 <ul>
 <li>
 Quality control of Service Agreements
 </li>
 <li>
 Support for Request for Information (RFI) and Request for Proposal (RFP) processes
 </li>
 <li>
 CRM management, budgeting/forecasting
 </li>
 <li>
 Market and company research, updating competitive analyses
 </li>
 <li>
 Support for strategic account planning
 </li>
 <li>
 Meeting preparations and conference support (Webex, presentation assistance)
 </li>
 <li>
 Coordination and relationship management with sales team members
 </li>
 <li>
 Creating new sales templates (business assessments, sales presentations, proposals)
 </li>
 <li>
 Maintaining standards for templates, marketing presentations, and client documents.
 </li>
 </ul>
</div>

Sales Operations Specialist

Sanofi

<div>
 
 Location:
 
 &Idot;stanbul, Turkey
 
 
 
 Department:
 
 Portfolio Management
 
 
 
 Job Purpose
 
 
 
 We are seeking an analytical and detail-oriented professional to join our team, who will play a critical role in managing sales planning &amp; operations processes and contributing to the achievement of our sales targets.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop monthly and annual sell-in plans aligned with Sanofi&rsquo;s budget targets and evolving market dynamics.
 </li>
 <li>
 Ensure timely and accurate execution of sell-in activities in line with the planning to optimize product availability in the market.
 </li>
 <li>
 Continuously monitor and analyze sales performance; take proactive actions to ensure product availability and support sales objectives.
 </li>
 <li>
 Manage order processes with pharmaceutical wholesalers, ensuring accurate order placement and consistency across internal systems.
 </li>
 <li>
 Coordinate with supply planning teams to align stock availability with sales forecasts; communicate potential risks and initiate corrective actions when necessary.
 </li>
 <li>
 Lead payment calculation and reconciliation processes for wholesalers ensuring financial precision and compliance.
 </li>
 <li>
 Validate and control sales data received from wholesalers, ensuring accurate integration into systems and maintaining data integrity.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in related fields
 </li>
 <li>
 Minimum of 2 years of relevant work experience (preferably in pharmaceutical industry)
 </li>
 <li>
 Fluent in English
 </li>
 <li>
 Proficiency in SAP &amp; MS Office (Excel, PowerPoint, Word)
 </li>
 <li>
 Proven ability to work collaboratively in a cross-functional environment
 </li>
 <li>
 Detail-oriented with strong organizational skills
 </li>
 <li>
 Ability to manage multiple priorities in a fast-paced environment
 
 
 </li>
 </ul>
 
 We Do Not Stop There, Explore
 
 
 
 
 Hybrid Working Options (for Istanbul HQ and for eligible white collar positions at M&amp;S site)
 
 
 
 
 Comprehensive Medical Plan
 
 
 
 
 Company Private Pension Plan
 
 
 
 
 Flexible Benefits Program for YOU to design your benefits
 
 
 
 
 Company car for eligible positions &amp; attractive lunch voucher/cafeteria at M&amp;S site
 
 
 
 
 Birthday Leave to celebrate YOU
 
 
 
 
 14-week Parental Leave
 
 
 
 
 Employee Stock Purchase Plan dedicated to Sanofians
 
 
 
 
 Kindergarten Allowance for female employees
 
 
 
 
 Employee Assistance Program
 
 
 
 
 Access to various learning &amp; development resources, career development opportunities
 
 
 
 
 &amp; MORE!
 
 
 
 null
 
 Pursue
 
 
 Progress
 
 .
 
 Discover
 
 
 Extraordinary
 
 .
 
 
 Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what&rsquo;s never-been-done-before. You&rsquo;ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people&rsquo;s lives? Let&rsquo;s Pursue Progress and Discover Extraordinary &ndash; together.
 
 
 At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.
</div>

Sales Planning & Operations Specialist

KoçZer

<div>
 
 
 Job Description:
 
 
 <ul>
 <li>
 Conduct data and process analysis for commercial operations, particularly in logistics, procurement, and sales; develop system and process improvement proposals.
 </li>
 <li>
 Create, prioritize, and continuously update the product backlog.
 </li>
 <li>
 Write user stories and acceptance criteria, providing clear guidance to the software development team.
 </li>
 <li>
 Participate in system analysis during the requirements gathering phase.
 </li>
 <li>
 Actively engage in sprint planning, refinement, and demo meetings within the software development lifecycle.
 </li>
 <li>
 Ensure timely delivery of the product with the desired quality and scope.
 </li>
 <li>
 Participate in quality control, user acceptance testing (UAT), and go-live processes for new features.
 </li>
 <li>
 Manage stakeholder communication for new developments.
 </li>
 <li>
 Monitor KPIs and user data to evaluate product performance and propose improvements.
 </li>
 <li>
 Take end-to-end ownership of the entire product lifecycle&mdash;from ideation to deployment and support.
 </li>
 <li>
 Develop and maintain reporting solutions using data analytics and visualization tools.
 </li>
 <li>
 Collaborate effectively with non-technical business units to manage processes.
 </li>
 <li>
 Ensure effective information flow and establish regular feedback mechanisms to maintain accurate and up-to-date requirements.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Industrial Engineering, Management Information Systems, or a related 4-year program.
 </li>
 <li>
 Minimum 3 years of experience in software development projects in roles such as Product Manager, Business Analyst, or Product Owner.
 </li>
 <li>
 Knowledge of logistics operations, procurement, sales, and other commercial processes.
 </li>
 <li>
 Ability to clearly define business requirements, prioritize tasks, and create roadmaps.
 </li>
 <li>
 Strong communication skills with software teams; capable of acting as a bridge between technical and non-technical stakeholders.
 </li>
 <li>
 Experience in software development projects as a product owner, business analyst, or project manager.
 </li>
 <li>
 Familiarity with UX/UI principles and involvement in user-friendly product design.
 </li>
 <li>
 Understanding of basic technical terminology and software architectures, especially web-based platforms.
 </li>
 <li>
 Strong analytical thinking, problem-solving, and result-oriented mindset.
 </li>
 <li>
 Experience with agile methodologies such as SCRUM and KANBAN.
 </li>
 <li>
 Knowledge of ERP, SAP, databases, data integration, APIs, ETL processes, and the software development lifecycle.
 </li>
 <li>
 Proactive, responsible, eager to learn, team-oriented, capable of planning and tracking work effectively.
 </li>
 <li>
 Proficient in English and able to follow global best practices.
 </li>
 <li>
 Resilient, adaptable, empathetic, and capable of working in dynamic environments.
 </li>
 <li>
 Detail-oriented, curious, and committed to continuous learning and improvement.
 </li>
 </ul>
 
 
</div>

Product Management Process Specialist / Lead

Stryker

<div><h3 class="jobSectionHeader">Why join Stryker?</h3>
Looking for a place that values your unique talents? Discover Stryker's award-winning culture. 
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards &ndash; not to mention various social and recreational activities, all of which are location specific.<h3 class="jobSectionHeader">
Job description</h3>
We are excited to be named one of the World&rsquo;s Best Workplaces by Fortune Magazine!
 
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards &ndash; not to mention various social and recreational activities, all of which are location specific.<div><h1 class="jobSectionHeader"> 
What You Will Do</h1><ul><li>
Analyze data from various sources to identify trends and generate insights related to technical service and service contract activities.</li><li>
Apply statistical methods and tools (e.g., Excel, Power BI, Oracle JD Edwards) to produce actionable insights and support business decisions.</li><li>
Design and maintain dashboards and reports to monitor service performance and contribute to technical sales strategies.</li><li>
Collaborate with cross-functional teams&mdash;including Sales, Marketing, and Finance&mdash;to improve service contract renewals and support revenue growth.</li><li>
Communicate directly with customers during both warranty and post-warranty periods to build strong relationships and enhance satisfaction.</li><li>
Manage the lead generation process by nurturing prospects and coordinating qualified opportunities with Sales Representatives.</li><li>
Respond to customer inquiries about service contracts, warranty coverage, and account management to ensure timely and effective support.</li><li>
Support Sales Representatives with ProCare service contract pricing, strategic positioning, and communicating the value proposition of offered services.</li><li>
Participate in customer events and meetings to share knowledge on service processes.</li></ul><h1 class="jobSectionHeader">
What You Need
</h1>Required:<ul><li>
Bachelor&rsquo;s degree in biomedical engineering, Business, or a related field.</li><li>
Minimum 3 years of experience in sales support, data analysis, or customer-facing roles.</li><li>
Proficient in data analysis tools such as Advanced Excel and Power BI.</li><li>
Strong analytical, multitasking and problem-solving abilities with a keen attention to detail.</li><li>
Experience collaborating with diverse teams and working across different cultures.</li><li>
Fluent in both the local language and English.</li><li>
Willingness to travel up to 20% as required.</li></ul>
Preferred:
<ul><li>Experience with customer relationship management (CRM) systems, sales tools and data visualization.</li><li>
Understanding of service contract management and pricing strategies</li></ul></div>
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.</div>

Senior Analyst, Technical Services - EEMEA

Eteration

<div>
 
 
 QUALIFICATIONS AND JOB DESCRIPTION
 
 
 
 
 
 
 Eteration is searching for professionals to work in its Project Office team. We support and strengthen our customers in all phases that include consultation, design, development, testing, implementation, and training courses that are followed by operations in daily business with custom-made software solutions.
 
 
 The business analyst will be responsible for identifying the business needs of our clients and stakeholders to help determine solutions to business problems.
 
 
 The Business Analyst will be responsible for requirements development and requirements management. Specifically, the Business Analyst will elicit, analyze, validate and document business, organizational and/or operational requirements within the project or pre-sales phases.
 
 
 The Business Analyst will be a key facilitator within our projects, acting as a bridge between the client, stakeholders and the solution team.
 
 
 
 
 
 
 Technical Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Minimum 3+ years of business analysis, system analysis and/or product owner experience
 </li>
 <li>
 Experience in requirement management and planning
 </li>
 <li>
 To be able to elicit, analyze, validate and document business, system, organizational and/or operational requirements
 </li>
 <li>
 Able to help determine solutions to business or technical problems by attending at modeling activities such as data modeling, process modeling, functional &ndash; user centered design
 </li>
 <li>
 Responsible for the client satisfaction from the solution determined
 </li>
 <li>
 Able to manage change
 </li>
 <li>
 Experience in writing effective use cases and/or software requirements specifications
 </li>
 <li>
 Experience in writing scope for proposals.
 </li>
 <li>
 Superior verbal and written communications.
 </li>
 <li>
 Superior analytical, problem solving, decision making skills
 </li>
 </ul>
 
 
 
 
 
 Desirable:
 
 
 
 
 
 <ul>
 <li>
 Experience in business processes management, SOA, databases, portals and web technologies are important assets
 </li>
 <li>
 Experience in the interpretation of business rules and requirements for technical systems
 </li>
 <li>
 Experience at government projects
 </li>
 <li>
 Knowledge of object-oriented software development analysis and modeling
 </li>
 <li>
 Knowledge of software development and/or project life cycle and methodologies
 </li>
 </ul>
 
 
 
 
 
 Other Qualifications:
 
 
 
 
 
 <ul>
 <li>
 University degree in Management Information Science, Computer Science or Computer Engineering, other disciplines must demonstrate strong IT experience from a recognized institution.
 </li>
 <li>
 Fluency in English (Must be able to operate in an all English work environment)
 </li>
 <li>
 Strong communication skills and team player
 </li>
 <li>
 Proactive, adaptive to changing circumstances and demands
 </li>
 <li>
 Able to develop and maintain strong relationships with clients at all levels.
 </li>
 <li>
 Able to develop creative, breakthrough approaches and solutions to complex problems.
 </li>
 <li>
 Understand technical and organizational aspects of all related areas
 </li>
 <li>
 An attention to detail and commitment to drive problems through to resolution
 </li>
 <li>
 Eagerness for research and improvement
 </li>
 <li>
 Continually read and review documents posted and provide feedback where information is lacking or required.
 </li>
 <li>
 Ability to adapt to changing requirements
 </li>
 <li>
 Able to manage conflicts
 </li>
 <li>
 A good team player who is willing to take initiatives and assume additional responsibilities
 </li>
 <li>
 Must be willing to travel
 </li>
 <li>
 Male candidates must not have military service obligations
 </li>
 <li>
 We have a full office working model for our employees in &Idot;stanbul and &Idot;zmir locations.
 </li>
 </ul>
</div>

Business Analyst

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