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customer service team leader Jobs in Kuwait City

customer service team leader

sales supervisor

Visparity Global

We are currently looking for a Sales Supervisor to join our team.Requirements:<ul><li>Minimum 2 years of experience in sales or sales supervision</li><li>Strong ability to achieve and exceed sales targets</li><li>Target-driven and results-oriented</li><li>Good leadership and communication skills</li></ul>Requirements:<ul><li>Proven experience in sales supervision or a similar role</li><li>Strong ability to drive sales and achieve targets</li><li>Leadership and team management skills</li><li>Excellent communication and negotiation skills</li><li>Target-oriented and results-driven mindset</li></ul>Working Hours:<ul><li>Monday to Saturday: 10:00 AM &ndash; 6:30 PM</li><li>Sunday: Closed</li></ul>Job Type: Full-timePay: From KD300.000 per month

Sales Supervisor

IRS Tunisia

at least 2 years Experience as resevation supervsiorJob Type: PermanentPay: KD350.000 per monthExperience:<ul><li>reservation Supervisor: 2 years (Preferred)</li></ul>Work Location: In person

Reservation Supervisor

Alghanim Industries

<div>
 Job description:
 
 
 Long Description Job Summary
 
 The Field Sales Manager ensures that the sales representative and merchandisers achieve the best possible results through effective control, training, and frequent market contact with both the sales force and customers. The Field Sales Manager is accountable for the level of customer service provided by the sales force and responsible for the training, development and field effectiveness of the sales personnel. He or she also reports on market and competitive developments to the market manager taking a pro-active role in recommending operational improvements.
 
 Job Responsibilities
 <ul>
 <li>
 Ensure that the sales force are properly equipped, trained and motivated to achieve their objectives
 </li>
 <li>
 Work in market on a regular basis with all sales personnel to assist them in managing customer issues, improving performance and providing training objectives
 </li>
 <li>
 Report market and competitive activities to your manager with recommendations on actions and objectives that should be adhered to
 </li>
 <li>
 Review and analyses sales force achievements to ensure company objectives are being achieved and control systems adhere to
 </li>
 <li>
 Assist the sales representatives in identifying and pursuing new business opportunities via expansion of the customer base, promotional activities, range extensions or merchandising changes
 </li>
 <li>
 Frequently review the sales priorities, planning and presentation of the sales force ensuring that they are continuously aware of all stock, pricing and promotional issues
 </li>
 <li>
 Accompany each sales representative in the market for a minimum of 1 day per month
 </li>
 <li>
 Ensure that all Sales Representatives and Merchandisers receive a complete assessment form with agreed follow up objectives within 2 working days of the accompanied fieldwork and conduct annual and six monthly appraisals for all sales representatives and merchandisers reporting to you
 </li>
 <li>
 Submit a monthly time plan to the manager
 </li>
 <li>
 Ensure that the volume and value sales targets are achieved in each customer sector.
 </li>
 <li>
 Recommend on changes to credit limits and assist Sales Representatives achieve the company target of debtor days
 </li>
 <li>
 Authorize Sales Representative&rsquo;s orders, agreed FOC&rsquo;s damaged goods uplifts and customer discounts
 </li>
 </ul>
 Candidate Requirements
 <ul>
 <li>
 2 years&rsquo; experience in FMCG field
 </li>
 <li>
 Must have Bachelor's degree
 </li>
 <li>
 Creative and organized
 </li>
 <li>
 Must have strong communication skills both in English and Arabic
 </li>
 <li>
 &nbsp;Team Player
 </li>
 <li>
 Must have valid Kuwait driving license
 </li>
 <li>
 Expert in using Microsoft Office applications
 </li>
 </ul>
 Education Bachelor&rsquo;s Degree
 
 
 Profile description:
 
 
 
 The Field Sales Manager ensures that the sales representative and merchandisers achieve the best possible results through effective control, training, and frequent market contact with both the sales force and customers. The Field Sales Manager is accountable for the level of customer service provided by the sales force and responsible for the training, development and field effectiveness of the sales personnel. He or she also reports on market and competitive developments to the market manager taking a pro-active role in recommending operational improvements
 
</div>

Field Sales Manager

.Lighting Co

Responsible for generating sales of lighting projects and services, achieving sales targets whilst maintaining the highest level of customer satisfaction.Supervise and optimise maintenance &amp; installation team activities.Coordinate with site engineers ensuring projects are being executed as per approved design.Make sure company products are handled correctly from warehouse to customer site.Product manager for different categories mainly lighting.Minimum work experience: 2Job Type: Full-time

Electrical Engineer, Sales & Operations

Hilton

<div>Reservations Manager
A Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. 
 
 
What will I be doing? 
As Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The Reservations Manager will work with the Sales and Events Teams to develop future and repeat business opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Maximise occupancy levels by reviewing and revising revenue strategies</li>
<li>Work with the Sales and Events Teams to maximise corporate and group rates</li>
<li>Manage third party sites and agents to establish rates, negotiate prices, ensure proper implementation of reservations procedures, and maximise conversion ratios in order to achieve targets for the department</li>
<li>Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy</li>
<li>Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market</li>
<li>Ensure Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts</li>
<li>Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively</li>
<li>Assist in the recruiting, managing, training and developing of the Team</li>
<li>Participate in the organisation of hotel promotional activities</li></ul>
What are we looking for? 
A Reservations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience with reservations in the hotel/leisure sector</li>
<li>Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets</li>
<li>Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges</li>
<li>Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members</li>
<li>Excellent organisation and planning skills</li>
<li>Accountable and resilient</li>
<li>Flexibility to respond to a range of different work situations</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Knowledge of the hotel property management systems</li>
<li>Previous experience in the same or similar role</li>
<li>Relevant degree, in a business discipline, from an academic institution</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Reservations Manager

AC House company

Furniture Retail CompanyWe are seeking a proactive and customer-centric Customer Service Team Leader to lead our service team and ensure a seamless customer journey across our furniture and mattress retail operations.Key Responsibilities<ul><li>Lead, supervise, and motivate the customer service team on a daily basis</li><li>Deliver a high standard of customer experience before, during, and after sales</li><li>Handle and resolve escalated customer complaints and inquiries efficiently</li><li>Manage and follow up on customer cases using the CRM system, ensuring accurate tracking and timely resolution</li><li>Coordinate closely with sales, delivery, warehouse, and after-sales teams</li><li>Monitor order status, delivery schedules, and post-delivery follow-ups</li><li>Train, coach, and evaluate team members to improve service quality and performance</li><li>Ensure service processes are efficient, structured, and aligned with company standards</li><li>Prepare performance reports, service metrics, and KPIs</li></ul>Requirements<ul><li>Proven experience as a Customer Service Team Leader / Supervisor, preferably in retail</li><li>Experience in furniture, mattress, or home retail is a strong advantage</li><li>Arabic speaking is preferred (English is required)</li><li>Strong working knowledge of CRM systems and customer case management</li><li>Digitally savvy with a modern, process-driven approach to customer service</li><li>Strong leadership, communication, and problem-solving skills</li><li>Ability to multitask, work under pressure, and manage priorities effectively</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Career growth within a growing retail business</li><li>Professional and supportive work environment</li></ul>Job Type: Full-timePay: KD550.000 - KD650.000 per monthWork Location: In person

Customer Service Team Leader

Impress Packaging Redefined

We are seeking a highly organized and hands-on Production Supervisor to oversee daily operations in our printing and packaging facility. The role involves supervising production teams, ensuring machines run efficiently, meeting daily targets, and maintaining strict quality standards.The ideal candidate must have strong experience in offset printing and packaging production workflows.Key ResponsibilitiesProduction Management<ul><li>Plan and supervise daily production schedules</li></ul><ul><li>Allocate jobs across printing, die-cutting, and finishing machines</li></ul><ul><li>Monitor machine efficiency and reduce downtime</li></ul><ul><li>Ensure production targets are achieved on time</li></ul>Team Supervision<ul><li>Supervise machine operators and helpers</li></ul><ul><li>Train and guide staff on quality and safety standards</li></ul><ul><li>Enforce discipline and productivity</li></ul><ul><li>Monitor attendance and performance</li></ul>Quality Control<ul><li>Ensure correct color registration and print quality</li></ul><ul><li>Minimize wastage and production errors</li></ul><ul><li>Approve first print samples before full production</li></ul><ul><li>Coordinate with pre-press to resolve technical issues</li></ul>Operations Coordination<ul><li>Coordinate with storekeeper for material availability</li></ul><ul><li>Ensure correct paper, board, and dies are ready before production</li></ul><ul><li>Report daily output, machine hours, and wastage</li></ul><ul><li>Communicate with sales/management regarding job status</li></ul>Maintenance &amp; Safety<ul><li>Ensure basic machine maintenance is followed</li></ul><ul><li>Report technical issues immediately</li></ul><ul><li>Maintain safety and cleanliness in production area</li></ul>Job Types: Full-time, Contract Contract length: 12 months

Production Supervisor

Explore 66+ Sales supervisor in Kuwait City this March. Find roles across top companies and apply now to boost your career.