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TRAVEL COUNSELLORS

<div><p><b>About Us</b></p><p>
At Travel Counsellors, our customers, communities, and colleagues are at the heart of everything we do. For over 30 years, we've empowered 2,200+ independent travel agents worldwide, helping them build successful businesses while providing deeply personal, human connections with their customers. Supported by a talented team of over 400 people in our Support Offices, we create unique travel experiences that keep customers coming back. Named the Best Place to Work in Travel (2022) and ranked in the Sunday Times Best Places to Work (2023, 2024 &amp; 2025), we&rsquo;re expanding rapidly and looking for exceptional individuals to join our Head Office team.</p><p></p><p><b>
About the Role</b></p><p>
As Agentic Platform Engineer, you will be responsible for building and operating the enterprise agentic engineering platform that enables AI agents to safely plan, reason, use tools and execute work across Travel Counsellors' technology estate.<br>
<br>
This is an agentic engineering role with strong Platform foundations. Your primary focus will be the design, development and production operation of autonomous and semi-autonomous agents for software delivery, platform operations, service reliability, security and engineering productivity. You will create reusable agent capabilities, orchestration patterns, tool integrations, memory and retrieval services, evaluation frameworks and governance controls that allow teams to adopt agentic automation safely at scale.<br>
<br>
You will treat agents as production software: versioned, tested, observable, secure, cost-controlled and accountable. Working across Platform Engineering, Architecture, Security, Data and product teams, you will turn high-value operational workflows into reliable agentic products with clear human oversight, measurable outcomes and safe rollback.</p><p><b><br>
Principal Accountabilities</b></p><ul><li><p>
Design, build and operate the enterprise agentic platform, including orchestration, runtime services, model routing, memory, identity and policy enforcement.</p></li><li><p>
Develop reusable agent frameworks, SDKs and patterns that enable engineering teams to build secure, scalable AI agents consistently.</p></li><li><p>
Engineer autonomous and human-in-the-loop agent workflows that plan, execute, validate and escalate tasks within defined risk and governance controls.</p></li><li><p>
Integrate agents securely with enterprise platforms, cloud services, APIs and knowledge sources using modern integration standards and Model Context Protocol (MCP).</p></li><li><p>
Build production-grade agent services using Python, cloud-native architectures, event-driven design, automation and Infrastructure as Code.</p></li><li><p>
Implement robust evaluation, observability and continuous improvement capabilities, including testing, tracing, telemetry and performance optimisation.</p></li><li><p>
Embed security, governance and responsible AI principles through least-privilege access, policy enforcement, auditability and data protection.</p></li><li><p>
Own the reliability and operational excellence of the agentic platform, including CI/CD, cloud infrastructure, monitoring, incident response and production support.</p></li><li><p>
Collaborate with Engineering, Security, Architecture, Data and Risk teams to define standards, document best practices and support adoption of the platform.</p></li></ul><p></p><p><b><br>
Required Experience</b></p><ul><li><p>
Hands-on experience designing and operating production AI-agent or LLM-powered systems, not only experimenting with chat interfaces or prompt prototypes.</p></li><li><p>
Strong software engineering capability in Python, including API design, automated testing, asynchronous processing, dependency management and production debugging.</p></li><li><p>
Practical experience with agent orchestration, structured tool calling, workflow state, retrieval-augmented generation and human-in-the-loop patterns.</p></li><li><p>
Experience building secure integrations with enterprise APIs, repositories, cloud services, CI/CD, observability or ITSM platforms.</p></li><li><p>
Experience creating evaluation frameworks for agent quality, task completion, safety, reliability, latency and cost.</p></li><li><p>
Strong understanding of agent security, including workload identity, least privilege, secrets management, sandboxing, approvals and audit trails.</p></li><li><p>
Experience observing and operating LLM or agent workloads in production, including tracing, prompt/model/tool versioning, regression monitoring and incident response.</p></li><li><p>
Strong AWS and cloud-native engineering experience, including Infrastructure as Code, containers or serverless services, networking, IAM and monitoring.</p></li><li><p>
Experience with CI/CD and production ownership, with willingness and ability to participate in an on-call rota.</p></li><li><p>
Ability to explain complex agent behaviour, risks and trade-offs clearly to engineering and non-engineering stakeholders.</p></li></ul><p></p><p><b><br>
Our Benefits</b></p><ul><li><p>
Competitive salary + annual bonus</p></li><li><p>
Flexible hybrid working</p></li><li><p>
Career development opportunities</p></li><li><p>
25 days holiday (increasing to 28 after 5 years)</p></li><li><p>
Enhanced Maternity/Paternity pay</p></li><li><p>
1 day paid charity day</p></li><li><p>
Company events and incentives</p></li><li><p>
3x salary death in service benefit</p></li><li><p>
Pension scheme</p></li><li><p>
Private Medical Insurance or Healthcare Cash Plan</p></li><li><p>
Free breakfast and beverages</p></li></ul><p></p><p><b>
Inclusive Recruitment at Travel Counsellors</b></p><p><br>
Travel Counsellors is an equal opportunity employer committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on race, gender, disability, or any protected characteristic. We provide accommodations for individuals with disabilities throughout the hiring process and will make every effort to accommodate reasonable adjustments where required. We believe diverse perspectives strengthen our team and encourage all to apply.</p><p>
For more information about this role &ndash; and others &ndash; at Travel Counsellors, please do not hesitate to contact the Talent Acquisition team at talentacquisition@travelcounsellors.com</p></div><p></p>

Agentic Platform Engineer

Capgemini

<div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>About the job you&rsquo;re considering</b></h2>
</div><div><p>Cyber threats are evolving fast&mdash;and so are we. As part of our 24/7 Protective Monitoring team, you&rsquo;ll be on the front lines defending critical systems and sensitive data for both government and commercial clients across the UK and Europe. You won&rsquo;t just be watching alerts&mdash;you&rsquo;ll be actively shaping the security posture of organizations that matter.
<br>
This is your chance to build real-world experience with cutting-edge tools like SIEM and security automation platforms, all while working in a collaborative, mission-driven environment.</p>
<p>If you are successfully offered this position, you will go through a series of pre-employment checks, including identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)</p>
<p>This role is 5 days onsite in Preston and is on shift.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Your role:</b></h2>
</div><div><p>As a Security Incident Management Analyst, your mission is to detect, investigate, and escalate potential threats. You&rsquo;ll:</p>
<ul><li>Monitor security systems for suspicious activity and emerging threats.</li>
<li>Log and escalate incidents using our incident management platform.</li>
<li>Ensure the health and performance of monitoring tools.</li>
<li>Collaborate with other analysts and support teams during investigations.</li>
<li>Document findings clearly and contribute to continuous improvement.</li>
<li>Help produce regular service reports and insights.</li>
</ul><p>You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Your skills and experience</b></h2>
</div><div><ul><li>A background in IT or cybersecurity (or a strong desire to grow in this field).</li>
<li>Analytical thinking and a problem-solving mindset.</li>
<li>Familiarity with incident, problem, or change management.</li>
<li>Understanding of security principles and best practices.</li>
<li>Strong communication and multitasking skills.</li>
</ul><p><b>Nice-to-Have Skills</b>:</p>
<ul><li>Experience with SIEM tools (e.g., QRadar, Splunk, Microsoft Sentinel).</li>
<li>Knowledge of TCP/IP and common cyber threats (phishing, malware, DDoS).</li>
<li>Certifications like CompTIA Security+, Splunk certified user, Microsoft SC900 &amp; SC200.</li>
<li>Exposure to services like vulnerability management, PKI, anti-malware, and forensic analysis.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>We are a Disability Confident Employer</b></h2>
</div><div><p>Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government&rsquo;s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:</p>
<ul><li>Declare they have a disability, and</li>
Meet the minimum essential criteria for the role.<br>
<li>
<br>
</li></ul><p><br>
Please opt in during the application process.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Your security clearance and pre-employment checks</b></h2>
</div><div><p>If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)</p>
<p>Some roles will also require an additional level of security clearance:</p><br>
<p><br>
<b>Security Check (SC) Clearance</b>:
</p><p>To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.</p><br>
<p><br>
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.<br>
</p><p><br>
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.<br>
</p><p><br>
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Make it real &ndash; what does it mean for you?</b></h2>
</div><div><p><b>Flexibility to work your way</b>
<br>
You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.</p>
<p><b>Your wellbeing</b>
<br>
You&rsquo;d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.</p>
<p>To help support wellbeing we have trained &lsquo;Mental Health Champions&rsquo; across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.</p>
<p><b>Shape your path</b>
<br>
You will be empowered to explore, innovate, and progress. You will benefit from Capgemini&rsquo;s &lsquo;learning for life&rsquo; mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.</p>
<p><b>Shared energy</b>
<br>
You&rsquo;ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You&rsquo;ll be joining a professional community of experts, who have got your back and will support you, every step of the way.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Why should you consider Capgemini?</b></h2>
</div><div><p>Growing clients&rsquo; businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you&rsquo;ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what&rsquo;s possible. It&rsquo;s why, together, we seek out opportunities that will transform the world&rsquo;s leading businesses, and it&rsquo;s how you&rsquo;ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you&rsquo;ll build the skills you want. You&rsquo;ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>About Capgemini</b></h2>
</div><div><p>Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of &euro;22.5 billion. Make it real | www.capgemini.com</p></div></div></div></div></div></div></div>

Security Command Centre - Onsite and On Shift (Security Incident Management Analyst)

Mark43

<div><div><p>Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.</p></div><p><br>
Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.</p>
<p>
We're seeking an experienced Technical Account Manager to drive customer success and engagement for our growing list of UK accounts. In this role, you will be responsible for developing and scaling our account management program, ensuring the health and satisfaction of customers through creative, flexible solutions. With at least 5 years in a technical account management role at an enterprise software company, the ideal candidate brings expertise in managing complex accounts, particularly within government sectors. You will collaborate with our Services, Customer Experience, and Sales teams to support a customer-first approach that builds trust and long-term partnership.</p><br>
<p></p>
<p><b>
What You'll Do</b></p>
<p>
If you were part of our team, here are some things you would do:</p>
<ul>
<li>Assist with the implementation and troubleshooting of technical services for public safety agencies in the UK.</li>
<li>Analyze customers' technical landscapes, processes, and policies to recommend services such as interfaces, migrations, and analytics</li>
<li>Act as a customer advocate, addressing pain points, and collaborating with the Services teams, Customer Experience, Product, and Engineering teams to drive resolution and improvement.</li>
<li>Deliver technical and product expertise to support sales, build relationships, and align on customer implementation timelines.</li>
<li>Analyze customer needs, recommend enhancements, and communicate feedback to developers for continuous improvement.</li>
<li>Track and report on account metrics and product performance to support sales goals and customer satisfaction.</li>
<li>Guide key stakeholders through different stages of technical implementation, including requirements gathering, solutioning, documentation, configuration and mapping, and user acceptance testing</li>
<li>Align with Delivery teams on customer implementation timelines and payment milestones.</li></ul><br>
<p></p>
<p><b>
What You'll Need</b></p>
<ul>
<li>Proven experience as a Technical Account Manager with strong technical support skills across pre- and post-sales.</li>
<li>Ability to address product queries promptly and train customers for effective product use.</li>
<li>Technical expertise in digital technologies, SaaS, and front-end development, with an ability to explain complex concepts to non-technical audiences.</li>
<li>Skilled in identifying cost-effective solutions and addressing customer needs with strategic recommendations.</li>
<li>Excellent communication, analytical, and problem-solving skills.</li>
<li>Ability to work from our customer site in Manchester up to 5 days a week.</li>
</ul>
<p>People who thrive on our team also tend to share the following characteristics:</p>
<ul>
<li><b>Humble, open, and curious</b>. You're not afraid to ask questions and understand the importance of being an informed leader.</li>
<li><b>Passionate, eager, and motivated. </b>You're dedicated to the mission of improving public safety and excited to overachieve on your goals.</li>
<li><b>Relationship builder</b>. You understand that big wins take time and you're willing to put in the work day in and day out to build a relationship with the customer.
</li><li><b>Inspirational, uplifting, enthusiastic. </b>You're a leader that will motivate your team and others to successfully achieve their goals.</li></ul><br>
<p></p>
<p><b>
What We Offer</b></p>
<ul>
<li><b>28 days holiday</b> plus UK bank holidays</li>
<li><b>Private medical, dental, and vision insurance</b> through AXA Health and BUPA, fully paid for you and your dependents</li>
<li><b>18 weeks paid parental leave for primary caregivers</b> plus a ramp-back programme</li>
<li><b>Income protection</b> (75% of salary) and <b>death in service</b> cover (4x salary), fully paid</li>
<li><b>Pension</b> through Nest with 3% employer contribution</li>
<li><b>Gym reimbursement</b> for you and your partner</li>
<li><b>Equipment allowance</b> to set up your home office</li>
<li><b>AI tooling</b> including Claude Code Enterprise licences</li>
<li><b>Spring Health membership</b> with therapy sessions and mental wellness tools, fully covered</li>
<li><b>Company performance-based bonus</b></li>
<li><b>Paid sabbatical</b> of one month at your five-year anniversary</li>
<li><b>Biannual hackathons</b>, learning budget, and a team that genuinely invests in your growth</li></ul><br>
<p></p>
<p><b>
What We Value</b></p>
<ul>
<li><b>Humility.</b> You know the best ideas win, no matter where they come from. You ask questions before making assumptions and you're as happy being wrong as being right, because either way, the team gets to a better answer.</li>
<li><b>Inclusivity.</b> You respect expertise in all its forms and actively seek out perspectives different from your own. You make space for others and assume good intent.</li>
<li><b>Excellence. </b>You care deeply about technical quality in the systems you build, the designs you review, and the decisions you make. You set a high bar, lead by example, and help engineers develop the judgement to meet it independently.</li>
<li><b>Diligence. </b>You take ownership, mind the details, and understand that the software this team builds is used in moments that genuinely matter. You stay close to the technical details, surface risks early, and make sure the team delivers responsibly without cutting corners.</li>
</ul>
<p>Applicants must be authorised to work in the UK. We are unable to sponsor or take over sponsorship of an employment visa at this time.</p>
<p>
This role may require you to complete Non-Police Personnel Vetting (NPPV) security clearance up to level 3.</p><div><p>
Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that<i> you are able to </i>perform the position<i> in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.</i><br>
<br>
Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.<br>
<br>
As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.<br>
<br>
Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.</p></div></div>

Technical Account Manager

Kraken

<div><p>Help us use technology to make a big green dent in the universe!</p><p>
Kraken powers some of the most innovative global developments in energy.</p><p>
We create the technology that redefines utilities and unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide.</p><p>
It&rsquo;s an incredibly exciting time to work in energy. Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone.</p><p>
AI is a key investment area for Kraken Technologies as we look to expand our existing capabilities. A crucial part of this is broadening the foundational infrastructure to enable teams across the organisation to use AI effectively to accelerate our mission.</p><p>
You&rsquo;ll work in the Agent Safety/Evals team, a new sub-team within AI Foundations. We build the shared platforms, harnesses, and guardrails that enable engineering and product teams to safely, reliably, and deterministically use machine learning and generative AI agents for internal systems and workflows across the business. This is a delivery-focused team that sits at the intersection of engineering and delivery, focusing on empowering our internal users.</p><p></p><p><b>
The Role</b></p><p>
We&rsquo;re hiring a Lead Software Engineer to head our newly formed Agent Safety/Evals team. As AI agents take on more autonomous tasks across Kraken's internal workflows, this role is critical to ensuring they do so securely and predictably.</p><p>
This is a leadership role focused on constraining our internally facing AI agents to an expected operation space and guaranteeing system reliability.
</p><p>You will define the technical strategy for how we evaluate models, enforce safety guardrails, and govern AI behavior across internal platforms, skills, and harnesses. You&rsquo;ll work closely with the broader AI Foundations team and engineers across Kraken to ensure that our push for rapid AI adoption in internal tooling never compromises on security, determinism, or quality.</p><p></p><p><b>
What you'll own</b></p><ul><li><p><b>
Lead the technical direction for internal agent safety:</b> Design and implement systems focused on the reliability, security, and determinism of LLMs and autonomous agents, constraining them strictly to expected operational spaces within our internal ecosystems.</p></li><li><p><b>
Build robust evaluation frameworks:</b> Develop scalable harnesses and evals tailored to internal workflows and skills. You will be responsible for asking the right types of questions about the quality and reproducibility of our evals, while engineering the systems to measure them robustly.</p></li><li><p><b>
Implement guardrails and governance: </b>Create and enforce pre- and post-generation guardrails, managing the overarching governance of AI models operating within internal tools and platforms.</p></li><li><p><b>
Drive AI security and observability: </b>Build out dedicated auth/permissions for internal AI agents, establish deep monitoring/observability pipelines, and define incident response protocols for AI-specific anomalies.</p></li><li><p><b>
Verification and Red Teaming: </b>Lead continuous verification efforts and red teaming exercises to proactively identify vulnerabilities, prompt injections, or unpredictable behaviours in our internal AI implementations.</p></li><li><p><b>
Operate in AWS: </b>Deploy, run, and support high-throughput, low-latency safety services for internal use cases; make sensible architecture/cost tradeoffs; partner effectively with platform/techops/security stakeholders.</p></li></ul><p></p><p><b>
 What you bring to the party</b></p><ul><li><p><b>
Strong technical leadership:</b> Proven experience leading technical initiatives or teams, capable of setting the technical vision for complex, ambiguous domains.</p></li><li><p><b>
Deep software engineering fundamentals:</b> Senior/advanced capability in designing secure components end-to-end, testing thoroughly, and reasoning heavily about system design, concurrency, and architecture tradeoffs. (Python preferred).</p></li><li><p><b>
Expertise in AI Evaluation and Safety:</b> A highly critical thinker who understands the nuances of LLM behavior. You must be comfortable interrogating the quality of AI outputs and deeply experienced in building harnesses to measure it reproducibly.</p></li><li><p><b>
Security and Governance mindset:</b> Experience with threat modeling, authentication, red teaming, or building guardrails for internal systems, tooling, or platforms.</p></li><li><p><b>
Cloud experience (AWS):</b> Comfortable running internal services, owning reliability/scalability, and collaborating with platform/techops/security partners.</p></li><li><p><b>
Excellent communication:</b> Able to synthesize complex safety and eval metrics into actionable insights for both technical and non-technical stakeholders.</p></li></ul><p></p><p><b>
What Success Looks Like</b></p><ul><li><p><b>
Confidence in Internal Tooling:</b> Engineers across Kraken can deploy new autonomous models, AI skills, and internal agents with total confidence, knowing they are bound by reliable safety guardrails and strict operational constraints within our internal ecosystems.</p></li><li><p><b>
High-Quality Internal Evals:</b> You have established a culture and infrastructure of robust, highly reproducible evaluation metrics that accurately reflect the real-world performance and safety of our internal-facing AI tooling and harnesses.</p></li><li><p><b>
Resilient Internal Infrastructure:</b> AI security, monitoring, and incident response are treated as first-class citizens, ensuring that any erratic agent behavior in our internal platforms is immediately caught and mitigated before it affects broader operations.</p></li><li><p><b>
Technical Leadership:</b> Strong collaboration across AI Foundations helps accelerate secure internal AI adoption; you are actively mentoring engineers and shaping the company's internal AI governance strategy.</p></li></ul><p></p><p><b>
️ Bonus points
</b></p><ul><li><p>Experience with specific LLM evaluation and safety frameworks (e.g., Inspect AI, Ragas, OpenAI Evals, NeMo Guardrails).</p></li><li><p>
Django experience and strong backend engineering patterns (security, performance, maintainability).</p></li><li><p>
Experience with Datadog for complex observability, tracing, and monitoring in AI environments.</p></li><li><p>
Familiarity with foundational AI engineering tooling like Pydantic AI, LiteLLM, or LangChain.</p></li></ul><p></p><p><i>
Are you ready for a career with us? We want to ensure you have the right tools and environment to unleash your potential. If you have any accommodation requests, please contact us at inclusion@kraken.tech. We&rsquo;ll do our best to tailor the experience to your needs so you can feel comfortable, confident and be at your best!</i></p><p><i>
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we&rsquo;re looking for! At Kraken, we're creating a team of genuine, honest, empathetic people. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status.</i></p><ul><li>Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you&rsquo;ve read, understood and consent to these terms</li></ul><p>
Please note that, in line with our current recruitment policy, we are unable to offer visa sponsorship for this position; applicants must have the right to work in the country that they're applying to, at the time of application.*</p></div>

Lead Software Engineer - Agent Safety

<div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>About the job you&rsquo;re considering</b></h2>
</div><div><p>We have an exciting opportunity for an IT Capacity Manager to join our team. In this role, you will be responsible for leading the Capacity and Performance Management practice, ensuring that IT services, infrastructure, and supporting resources deliver agreed levels of performance in a cost-effective and sustainable manner. You will establish and maintain capacity management processes, monitor service and resource utilisation, produce forecasts and trend analysis, and collaborate with internal teams and third-party suppliers to ensure future capacity requirements are identified and planned effectively.</p>
<p>You will play a key role in safeguarding service availability and performance, minimising the risk of capacity-related incidents, optimising investment in technology resources, and supporting the delivery of business and digital transformation initiatives.</p>
<p><b>Hybrid working:</b> The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Your role</b></h2>
</div><div><ul><li>Develop, maintain, and implement Capacity Management policies, processes, standards, and reporting across the IT estate.</li>
<li>Analyse business, service, and component capacity requirements, ensuring sufficient resources are available to support current and anticipated demand.</li>
<li>Track and manage any issues &amp; risks that are potentially due to capacity and manage the remediation plans with the customer and technical support teams.</li>
<li>Work closely with Service Owners, Architecture, Engineering, Operations, and suppliers to forecast demand and develop cost-effective capacity plans.</li>
<li>Monitor service performance and capacity thresholds, identifying trends, risks, bottlenecks, and opportunities for optimisation.</li>
<li>Drive continual service improvement through proactive capacity planning, performance analysis, and recommendations that enhance service availability, reliability, and user experience</li>
</ul><p>You can bring your whole self to work. At Capgemini, striving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Your skills and experience</b></h2>
</div><div><ul><li>Proven experience in IT Service Management, with significant expertise in Capacity and Performance Management within complex enterprise IT environments.</li>
<li>Strong understanding of ITIL best practices, particularly Capacity and Performance Management, Service Level Management, Availability Management, and Continual Improvement, with ITIL Foundation certification essential.</li>
<li>Experience in capacity planning, performance monitoring, trend analysis, forecasting, and demand management, ensuring IT services and infrastructure can meet current and future business requirements.</li>
<li>Strong analytical and problem-solving skills, with the ability to identify capacity risks, performance bottlenecks, service constraints, and opportunities for optimisation across infrastructure, applications, and services.</li>
<li>Excellent stakeholder management, communication, and influencing skills, with the ability to collaborate effectively with technical teams, service owners, suppliers, and business stakeholders at all levels.</li>
<li>Experience using ServiceNow and performance monitoring, reporting, and analytics tools to produce capacity reports, support decision-making, manage risks, and drive continual service improvement initiatives that enhance service performance, resilience, and resource utilisation.</li>
<li>Experience using tools utilised for monitoring capacity and familiarisation with network devices, virtualised and cloud platforms.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>We are a Disability Confident Employer</b></h2>
</div><div><p>Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government&rsquo;s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:</p>
<ul><li>Declare they have a disability, and</li>
Meet the minimum essential criteria for the role.<br>
<li>
<br>
</li></ul><p><br>
Please opt in during the application process.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Your security clearance and pre-employment checks</b></h2>
</div><div><p>To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.</p><br>
<p><br>
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.<br>
</p><p><br>
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.<br>
</p><p><br>
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Make it real &ndash; what does it mean for you?</b></h2>
</div><div><p><b>Flexibility to work your way</b>
<br>
You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.</p>
<p><b>Your wellbeing</b>
<br>
You&rsquo;d be joining an accredited Great Place to work for Wellbeing in 2023. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained &lsquo;Mental Health Champions&rsquo; across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.</p>
<p><b>Shape your path</b>
<br>
You will be empowered to explore, innovate, and progress. You will benefit from Capgemini&rsquo;s &lsquo;learning for life&rsquo; mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.</p>
<p><b>Shared energy</b>
<br>
You&rsquo;ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You&rsquo;ll be joining a professional community of experts, who have got your back and will support you, every step of the way.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Why should you consider Capgemini?</b></h2>
</div><div><p>Growing clients&rsquo; businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you&rsquo;ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what&rsquo;s possible. It&rsquo;s why, together, we seek out opportunities that will transform the world&rsquo;s leading businesses, and it&rsquo;s how you&rsquo;ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you&rsquo;ll build the skills you want. You&rsquo;ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>About Capgemini</b></h2>
</div><div><p>Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of &euro;22.5 billion. Make it real | www.capgemini.com</p></div></div></div></div></div></div></div>

IT Capacity Manager

Bauer Media Group

<b>Our Team:</b> How We Enrich Everyday Life
<br>You’ll be joining Bauer Media Audio (BMA), Europe’s biggest commercial audio broadcaster, connecting audiences across nine markets to the music, stories and experiences they love. Bauer Media Audio is making a significant investment in a new in‑house software engineering hub in Manchester. This new hub reinforces Manchester’s position as a key technology centre for Bauer Media Audio, alongside its existing locations. We’re creating a new engineering team to build innovative business-critical solutions that will power Bauer Media’s audio platform of the future. Our team is built around squads, each aligned to a distinct value stream, with a layer of cross-squad roles – people whose expertise and support spans the whole team. Each squad will be led by a Product Manager and Lead Engineer, working in partnership and jointly accountable for their squad's work and outcomes. Squads are intentionally small – typically around five to six engineers – keeping them focused, collaborative, and able to move quickly. Our team thrives on collaboration, innovation, and a shared commitment to delivering high-quality, scalable solutions, working closely with product and technology peers to ensure our platforms meet the evolving needs of the business and our international markets.
<br><br>
The Difference You Will Make
<br>As a Senior Software Engineer, you’ll play a pivotal role in laying the technical foundations of this new engineering team. You’ll lead hands-on development of infrastructure and prototyping work, mentor engineers, and collaborate across disciplines to deliver secure, resilient, and high-performing systems.
<br>Working closely with your squad, you will ensure the squad's work aligns with our technical direction and product priorities, contributing to a culture of continuous improvement, shared ownership, and engineering excellence. You will play a key role in helping to create a diverse, welcoming and inclusive environment that is psychologically safe, where everyone can be their authentic selves and do their best work, every day.
<br><br>
Your Role
<br><br>
Build and deliver Develop and maintain features and services across the platform, taking end-to-end ownership of your work from design through to deployment. Contribute to early-stage prototyping and infrastructure work, helping to shape the foundations of the platform.
<br><br>
Shape technical direction Contribute to architectural decisions within your squad, sharing your experience and perspective to inform technical choices. Collaborate with your Lead Engineer and product colleagues to ensure your work aligns with the squad's technical direction and delivery goals.
<br>Mentor and support Support the growth of junior engineers through code review, pairing, and knowledge sharing — helping to build a team where everyone improves together. Play your part in growing the team — contributing to interviews and helping new engineers get up to speed quickly.
<br>Champion quality and operational excellence Champion DevOps practices, CI/CD, and a culture of automation and observability as a natural part of how you build. Lead on testing strategies and uphold security standards day to day. Participate in incident management rotas, providing hands-on technical support and clear communication during high-pressure situations.
<br><br>
What We're Looking For
<br><br>
<b>Experience of some but not necessarily all of the following:</b><br>
Technical capability
<br><br>
Solid hands-on engineering experience, with active proficiency across frontend and backend development – enough to lead by example and contribute to technical decisions. Experience with our core stack — a Java Spring Boot, AWS, Kubernetes and Kafka back end, with a TypeScript/React front end. Experience designing and building services within a microservices or domain-driven architecture — defining service boundaries and working with asynchronous, event-driven communication (e.g. via Kafka) — and an understanding of how those decisions play out once services are running in production. CI/CD, containerisation, and modern DevOps practices applied as part of everyday delivery. Security best practices embedded in day-to-day development. An interest in AI-assisted development tooling and how it can improve productivity and code quality.
<br><br>
Collaboration and communication
<br><br>
Experience mentoring engineers and supporting their growth, with an awareness of how to adapt your approach to different people and experience levels. Strong communication skills – able to collaborate across disciplines and articulate technical ideas clearly to non-technical colleagues. A habit of documenting decisions and sharing knowledge across the team.
<br><br>
Industry and delivery experience
<br><br>
Experience working in a product-led, agile software delivery environment. Incident management experience or familiarity with on-call responsibilities. Media, audio streaming, or consumer platform experience is a plus.
<br><br>
Working Pattern and Location
<br>This is a permanent, hybrid, full-time role with an in-office presence twice a week in our Manchester hub. Like all roles in the team, this one includes participation in incident management rotas – we schedule these collaboratively, taking into account everyone's responsibilities and commitments outside of work.
<br><br>
Why Join Us?
<br><br>
The chance to work in a team building platforms that reach millions of listeners across Europe, with real impact on the products people use every day. A growing engineering organisation investing heavily in its people, practices, and technology – with genuine support for skills development. A collaborative, product-led environment where engineering has a clear and respected voice in shaping business outcomes. An environment that values empathy, accountability, continuous learning, and engineering excellence. #LI-Hybrid
<br><br>
About Bauer Media Group
<br><br>
We are a media business focused on creating content that matters to millions of people across Europe. Our offering extends from print and online publishing to audio broadcasting and entertainment, alongside investments in other media related sectors. With more than 500 million copies sold each year, we are one of Europe’s largest Publishers. From women’s and celebrities’ magazines to TV listings to food and special interest, we own some of the most popular publishing brands in Germany, UK, Poland and France – both digital and print. But not only that. Reaching over 61 million listeners weekly, we operate over 150 radio and podcast brands in nine countries, spanning the UK, Ireland, Poland, Slovakia, Denmark, Sweden, Finland, Norway and Portugal. Family-owned in the 5th generation, Bauer Media focuses on the long-term, with a consumer-first mindset that guides us across our diverse portfolio. Our workforce of 12,000 shares a common purpose: to deliver content and services that enrich people‘s everyday lives.
<br><br>
What’s in it for you
<br><br>
You’ll have 28 days holiday, bank holidays & 2 volunteer days to use.
<br>Your development matters, so access to our internal training provider – Bauer Academy, is a huge win.
<br>We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay.
<br>You’ll have the opportunity for flexible working.
<br>And much more! Find the full details of our benefits here
<br><br>
We are an international employer and equal opportunities are important to us. That's why we welcome everyone in their uniqueness, regardless of e.g. religion, gender, skin color, disability in our house.
<br><br>
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or a long term health condition, and need us to make any reasonable adjustments or do anything differently during any stage of the recruitment process, please let us know by emailing careershub@bauermedia.co.uk
<br><br>
We are actively recruiting for this position, so the job advert may close earlier than expected.
<br><br>
If you have any feedback regarding our UK recruitment process, please email careershub@bauermedia.co.uk we would love to hear from you.
<br><br>
<b>Date Job Posting Last Updated:</b> 25 Aug 2026
<br><br>
<b>Location:</b><br>
Manchester, GB, M15 4PR
<br><br>
<b>#job-location.job-location-inline { display:</b> inline; }
<br><b>Req ID:</b> 3872

Senior Software Engineer (Java, Spring Boot)

<div><div><div><div><p><b>About the Job you are considering:</b></p>
<p>Join the Financial Services Business Unit within Capgemini's Cloud &amp; Custom Applications (C&amp;CA) practice as a Senior Java Full Stack Developer. In this role, you will help shape scalable, business-critical solutions that deliver meaningful outcomes for clients while contributing to a culture of continuous improvement and innovation. As a trusted, AI-aware professional, you will work collaboratively across teams to solve complex challenges, influence technical direction, and support the development of future-ready solutions. This is an opportunity to consult with purpose, continuously evolve, and help architect tomorrow in a dynamic Agile environment.</p>
<p><b>Hybrid working:
</b></p><p>The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.</p>
<p><b>Key Responsibilities:</b></p>
<ul><li>Deliver high-quality, scalable application solutions that meet client and business objectives.</li>
<li>Collaborate with multidisciplinary teams to translate requirements into effective technical outcomes.</li>
<li>Contribute to solution design and technical decision-making, ensuring maintainability and long-term value.</li>
<li>Champion engineering excellence through quality-focused development, testing, and review practices.</li>
<li>Support successful delivery within Agile teams, promoting collaboration, transparency, and continuous improvement.</li>
<li>Identify and resolve complex technical challenges while balancing business priorities and risk.</li>
<li>Mentor and support team members, fostering knowledge sharing and capability growth.</li>
<li>Engage proactively with stakeholders to build trusted relationships and drive positive outcomes.</li>
<li>Embrace emerging industry practices, including AI-enabled ways of working, to enhance delivery effectiveness.</li>
<li>Contribute to building a future-ready workforce through continuous learning and professional development.</li>
</ul><p><b>Must-Have Skills</b></p>
<ul><li>Strong experience in full stack application development, with a proven track record of delivering enterprise-scale solutions.</li>
<li>8+ years of professional software engineering experience.</li>
<li>Strong experience with Angular, JavaScript, TypeScript, AEM Hybrid, GraphQL, SSR, NgRx, Jest, and SCSS.</li>
<li>Proficient in Spring Boot, Java, REST API development, Liquibase, OpenTelemetry, and Honeycomb.</li>
<li>Hands-on expertise with AWS services including S3, Lambda, ECS, SQS, SNS, CloudFront, IAM, Secrets Manager, and CloudFormation.</li>
<li>Experience with Akamai, NGINX, Kong, Okta, and Auth0 for networking, API management, and identity solutions.</li>
<li>Skilled in GitHub Actions for CI/CD automation.</li>
<li>Integrated and supported Kaltura, CVENT, OneTrust, Wistia, Siteimprove, Adobe Analytics, Adobe Launch, and Medallia.</li>
<li>Expertise in Cypress-based test automation and end-to-end testing.</li>
</ul><p><b>We are a Disability Confident Employer:</b></p>
<p>Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government&rsquo;s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:</p>
<ul><li>Declare they have a disability, and
</li><li>Meet the minimum essential criteria for the role.</li>
</ul><p>Please opt in during the application process.</p>
<p><b>Make It Real (what does it mean for you):</b></p>
<ul><li>You&rsquo;d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.
</li><li>To help support wellbeing we have trained &lsquo;Mental Health Champions&rsquo; across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.</li>
<li>You will be empowered to explore, innovate, and progress. You will benefit from Capgemini&rsquo;s &lsquo;learning for life&rsquo; mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard Manage Mentor, Cybersecurity qualifications and much more.</li>
<li>You will be joining one of the World&rsquo;s Most Ethical Companies&reg;, as recognised by Ethisphere&reg; for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.</li>
</ul><p><b>Why you should consider Capgemini:</b></p>
<p>Growing clients&rsquo; businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you&rsquo;ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what&rsquo;s possible. It&rsquo;s why, together, we seek out opportunities that will transform the world&rsquo;s leading businesses, and it&rsquo;s how you&rsquo;ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you&rsquo;ll build the skills you want. You&rsquo;ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.</p>
<p><b>About Capgemini:</b></p>
<p>Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of &euro;22.1 billion.
</p><p>Make it real | www.capgemini.com</p></div></div></div></div><div></div>

Java Fullstack Developer

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