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senior account director

The Boundary

<div>
 The Account Director is accountable for overseeing key client relationships and supporting broader strategic initiatives across the business. This role ensures service excellence on high-value accounts while mentoring and guiding the Client Services team to uphold delivery standards. The Director plays a key role in driving account growth, resolving client issues, and improving internal systems and processes to enhance the client experience.
 
 
 
 Performance Dimensions:
 
 
 
 <ul>
 <li>
 Relationship health and growth across key accounts
 </li>
 <li>
 Team mentorship and development effectiveness
 </li>
 <li>
 Cross-functional communication and delivery alignment
 </li>
 <li>
 Commercial impact through retention, upsell, and account expansion
 
 
 </li>
 </ul>
 
 Key Relationships
 
 
 
 
 Internal:
 
 
 
 <ul>
 <li>
 Chief Client Officer
 </li>
 <li>
 Business Development Teams
 </li>
 <li>
 Project Management Team
 </li>
 <li>
 Creative Leads
 </li>
 <li>
 Commercial Finance Teams
 
 
 </li>
 </ul>
 
 External:
 
 
 
 <ul>
 <li>
 Clients (developers, architects, real estate brokerages)
 
 
 </li>
 </ul>
 
 Key Challenges
 
 
 
 <ul>
 <li>
 Ensuring the ongoing health, retention, and growth of key relationships, often across complex, multi-service projects
 </li>
 <li>
 Switching between hands-on delivery support and long-term planning, while also mentoring senior members of the team
 </li>
 <li>
 Advocating for client priorities across delivery and production without compromising internal capacity or process
 </li>
 <li>
 Identifying upsell opportunities while ensuring commercial efficiency and delivery discipline
 
 
 </li>
 </ul>
 
 Key Accountabilities
 
 
 
 
 Client Strategy &amp; Relationship Management:
 
 
 
 <ul>
 <li>
 Acts as the strategic lead and primary point of contact for a portfolio of key accounts, ensuring client objectives are clearly understood and consistently met
 </li>
 <li>
 Builds long-term relationships based on trust, strategic input, and consistent delivery, fostering high client satisfaction and repeat business
 </li>
 <li>
 Plays an active role in client tiering validation and long-range account planning alongside the regional head
 
 
 </li>
 </ul>
 
 Account Growth &amp; Commercial Development:
 
 
 
 <ul>
 <li>
 Identifies upsell and cross-sell opportunities within active accounts, using service familiarity and client goals to proactively grow account value. Supports commercial discussions and contributes to proposals for retained and ongoing work
 </li>
 <li>
 Collaborates with BD to co-develop pitches and expand service scope with existing clients
 
 
 </li>
 </ul>
 
 Client Delivery Governance:
 
 
 
 <ul>
 <li>
 Working with Production, provides supporting oversight on key strategic deliverables and ensures clear communication between clients and internal teams
 </li>
 <li>
 Flags delivery risks early and supports resolution plans in coordination with PM and production
 
 
 </li>
 </ul>
 
 Cross-Functional Collaboration:
 
 
 
 <ul>
 <li>
 Works closely with PM leads and Creative Directors to ensure briefs are translated into actionable and achievable plans
 </li>
 <li>
 Ensures that the CS function remains integrated in project timelines, resource planning, and creative development conversations
 </li>
 <li>
 Supports onboarding of high-value projects to ensure continuity and clarity from pitch to production
 
 
 </li>
 </ul>
 
 Team Leadership &amp; Capability Development:
 
 
 
 <ul>
 <li>
 Mentors and supports Senior Managers and Managers across multiple accounts
 </li>
 <li>
 Promotes professional growth, soft skill development, and service excellence across the team
 </li>
 <li>
 Contributes to training content and onboarding frameworks for new team members
 
 
 </li>
 </ul>
 
 Process &amp; Tools Optimisation:
 
 
 
 <ul>
 <li>
 Champions consistent use of tools like HubSpot, GitBook SOPs, and shared templates to streamline account management
 </li>
 <li>
 Identifies process gaps or inefficiencies and proposes solutions to leadership
 </li>
 <li>
 Leads post-mortems or service audits on key projects to inform ongoing improvements
 
 
 </li>
 </ul>
 
 Reporting, Feedback &amp; Escalation Management:
 
 
 
 <ul>
 <li>
 Tracks key performance indicators (e.g., account health, satisfaction scores, feedback volumes) and reports upward to regional Head. Handles client concerns or dissatisfaction with professionalism and urgency
 </li>
 <li>
 Maintains a high level of documentation and information hygiene across platforms
 
 
 </li>
 </ul>
 
 Hiring &amp; Onboarding:
 
 
 
 <ul>
 <li>
 Participates in hiring interviews and assessments for new CS staff
 </li>
 <li>
 Assists in onboarding new team members and providing contextual knowledge on clients and internal processes
 </li>
 <li>
 Ensures new hires are fully embedded in tools, process, and team structure within first 30 days
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Preferred Work Experience:
 
 
 
 <ul>
 <li>
 8+ years in senior client services or strategic account management
 </li>
 <li>
 Proven track record of managing large, complex accounts
 </li>
 <li>
 Background in creative, advertising, architecture, or SaaS industries
 </li>
 <li>
 Previous experience in agency or creative/production environments a plus
 
 
 </li>
 </ul>
 
 Certification or Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Management, Marketing, Real Estate or relevant field preferred
 
 
 </li>
 </ul>
 
 Technology &amp; Systems:
 
 
 
 <ul>
 <li>
 Working knowledge of project delivery workflows
 </li>
 <li>
 Familiarity with CRM and account tracking tools
 
 
 </li>
 </ul>
 
 Learning Agility:
 
 
 
 <ul>
 <li>
 Fast learner with ability to absorb technical, creative and industry-specific knowledge
 </li>
 <li>
 Open to coaching, feedback, and continuous self-improvement
 
 
 </li>
 </ul>
 
 Mindset &amp; Attitude:
 
 
 
 <ul>
 <li>
 Tenacious, driven, and goal-oriented
 </li>
 <li>
 Positive team contributor with a proactive, solutions-based approach
 
 
 </li>
 </ul>
 
 Communication:
 
 
 
 <ul>
 <li>
 Strong communication and negotiation skills
 </li>
 <li>
 Confident in client presentations and high-stakes discussions
 
 
 </li>
 </ul>
 Team mentoring and performance feedback
 
 
 <ul>
 <li>
 Able to build trust with clients and collaborate effectively with internal team
 
 
 </li>
 </ul>
 
 Process/ Sales Management:
 
 
 
 <ul>
 <li>
 Strong commercial acumen and budget oversight experience
 </li>
 <li>
 Strategic planning and stakeholder management
 
 
 </li>
 </ul>
 
 KPI/ Metrics
 
 
 
 <ul>
 <li>
 Key client satisfaction (CSAT/NPS)
 </li>
 <li>
 Client referral or advocacy activity
 </li>
 <li>
 Number and value of scoped upsells
 </li>
 <li>
 Timeliness of account handovers and transitions
 </li>
 <li>
 Feedback quality and completeness in CRM
 </li>
 <li>
 Mentoring and team development contribution
 </li>
 <li>
 Cross-functional collaboration feedback (PM/Creative)
 </li>
 <li>
 Client engagement frequency
 </li>
 <li>
 Escalation handling success
 </li>
 <li>
 Participation in strategic initiatives
 
 
 </li>
 </ul>
 This list is not exhaustive, other KPIs and Metrics may change or be added as required.
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 💸 AED 290,000 to AED 340,000 annual base salary, dependant on experience
 </li>
 <li>
 🚀 Eligible to participate in the Company Bonus Scheme
 </li>
 <li>
 🌴 22 days of holiday per year (increasing with service) + plus public holidays
 </li>
 <li>
 🩺 Private Medical Cover
 </li>
 <li>
 📚 Great Learning &amp; Development opportunities
 </li>
 </ul>
</div>

Account Director (Regional)

<div><div><h3 class="jobSectionHeader">Who We Are:</h3>

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&amp;R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.</div>
<div>
<div><div><div><div><div><div><div><div><div><div><div>Who we're looking for: 
 
We are seeking an experienced and highly motivated Account Director to join our dynamic and innovative team at VML UAE. As a strategic leader, you will be responsible for providing comprehensive strategic direction and support to our clients, driving both short-term sales objectives and the cultivation of long-term brand value. You will serve as the primary point of contact for key clients, ensuring their needs are consistently met and exceeded, while also leading and mentoring a team of account management professionals. Your role will be critical in overseeing the overall quality and financial health of your assigned accounts.

What you'll be doing:
<ul>
<li>Provide strategic direction and ensure the successful implementation of client objectives, aligning them with overall business goals.</li>
<li>Develop a deep understanding of each client's business, industry, and competitive landscape to generate innovative ideas and solutions.</li>
<li>Collaborate closely with clients to uncover business needs and objectives, partnering with the Business Director to set strategies, determine implementation plans, and ensure flawless execution.</li>
<li>Proactively identify opportunities, anticipate potential challenges, and develop robust contingency plans to mitigate risks.</li>
<li>Build and nurture strong, long-lasting relationships with clients based on trust, credibility, and professional respect.</li>
<li>Act as a strategic partner to the account's planner, contributing insightful and relevant information to the development of effective strategies.</li>
<li>Understand customer requirements to offer suitable solutions and generate new business opportunities within existing accounts.</li>
<li>Ensure the timely and high-quality delivery of services and products to clients, resolving any issues promptly and effectively.</li>
<li>Effectively manage the account team, fostering a constructive work environment, promoting teamwork, and initiating team-building activities.</li>
<li>Train, mentor, and motivate account team members, focusing on developing their skills and abilities for enhanced performance and career growth.</li>
<li>Delegate tasks effectively and provide clear direction and support to team members.</li>
<li>Take full responsibility for the financial health of the account, ensuring efficient operations and profitability.</li>
<li>Undertake financial negotiations for client fees, ensuring fair and mutually beneficial agreements.</li>
<li>Develop and manage account budgets, tracking expenses and ensuring adherence to financial guidelines.</li>
<li>Build and maintain efficient internal processes and relationships to ensure timely and cost-effective delivery of services.</li>
<li>Exercise overall quality control over all aspects of the account, ensuring adherence to VML standards and client expectations.</li>
<li>Regularly report to the Business Director, providing updates on daily operations, progress against objectives, and any potential issues.</li>
<li>Identify and pursue new business opportunities within existing accounts and contribute to new business pitches as needed.</li>
<li>Stay abreast of industry trends and emerging technologies to identify potential opportunities for VML and its clients.</li>
</ul>
What you'll need:
<ul>
<li>Bachelor's degree in Marketing, Advertising, or a related field.</li>
<li>Minimum of 6 years of progressive experience in Account Management within an advertising agency environment.</li>
<li>Proven track record of successfully managing complex client relationships and consistently delivering measurable results.</li>
<li>Excellent communication, presentation, and interpersonal skills, with the ability to build rapport at all levels.</li>
<li>Demonstrable experience in high-stakes negotiation and successfully meeting diverse client requirements.</li>
<li>Solid understanding of budgeting, financial management, and reporting on progress and profitability.</li>
<li>Strong project management and exceptional time management skills, with the ability to prioritize effectively.</li>
<li>Ability to critically judge creative work and provide constructive, effective feedback.</li>
<li>Meticulous attention to detail and an unwavering commitment to quality standards.</li>
<li>Resourceful in finding information and innovative solutions to challenges.</li>
<li>Creative mindset with a deep understanding and appreciation of great advertising.</li>
<li>General awareness of society, cultural trends, and a genuine interest in brands.</li>
<li>Entrepreneurial spirit and a proactive, self-starting approach to problem-solving.</li>
<li>Preferred: Experience working with clients and understanding market dynamics in the Middle East region.</li>
<li>Preferred: Arabic language proficiency is a significant asset.</li>
</ul>
Additional Competencies:
<ul>
<li>Strategic Leadership</li>
<li>Client Relationship Management</li>
<li>Financial Acumen</li>
<li>Team Development &amp; Mentorship</li>
<li>Negotiation &amp; Persuasion</li>
<li>Business Acumen</li>
<li>Operational Excellence</li>
<li>Problem Solving</li>
</ul>
What you'll get: You will have the opportunity to work with exciting global brands while prioritizing your career development and skills growth. We empower you to make a difference and be yourself, offering a comprehensive benefits package that includes hybrid working options, social events, training opportunities, medical and life insurance and more. Our shared values and behaviours&mdash;Inspire Creatively, Approach Positively, Connect Meaningfully, Include Purposefully&mdash;guide our culture and the actions we take every day.

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity &amp; Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization&mdash;creators, doers, innovators, makers, and thinkers&mdash;who drive not just marketing, but meaningful experiences that resonate in every action and interaction. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. 
 
#LI-EMEA</div></div> 
</div>
</div></div></div></div></div></div></div></div></div><div></div><div>We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

When you click &quot;Submit Application&quot;, this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.</div></div>

Account Director

Live Recruitment

Due to continued growth they are now looking for an Event Account Director to join their growing events team to head up one of their flag ship luxury clients within the beauty sector. This is a senior role within the Client Services team, fully dedicated to their global beauty brands. You will lead flagship accounts, manage international stakeholders, and oversee large-scale beauty projects that define how the industry experiences creativity. As an Account Director you will be supporting the Senior Leadership Team and ensuring delivery of projects including managing creative and production delivery. A broad role, responsibilities will include: <ul> <li>Client and account management</li> <li>Taking, interpreting and challenging briefs</li> <li>Creating engaging responses</li> <li>Overseeing all elements of delivery and ensuring timescales and schedules are adhered to</li> <li>Leading internal design and technical teams</li> <li>Working closely with internal teams and external suppliers when necessary</li> <li>Stakeholder management</li> <li>Budget management</li> <li>Line management and development of a team</li> </ul>

Event Account Director

Dell Technologies

<div>From developing brand new accounts to driving expansion across existing accounts, our Direct Sales team transforms opportunity into action every day. Whether focusing on a geographical area, product line, industry, channel or market segment, their goal is the same: to develop relationships with the end-users of the organization and generate meaningful sales. They are the direct line between our ground-breaking portfolio of product solutions and the desks of satisfied customers.
Join us to do the best work of your career and make a profound social impact as a Account Executive, Direct Sales on our Direct Sales Team in Dubai, United Arab Emirates.<div> 
What you&rsquo;ll achieve 
As an Account Executive, you will develop new accounts or expand existing accounts within an established geographic territory or product line, building strong customer relationships in the field while ensuring a great customer experience for all. 
 
You will: 
<ul><li>Manage and support territory and accounts, including account planning, sales forecasting and facilitating organizational alignment in cross-functional virtual teams</li><li>Understand customers&rsquo; business and solution requirements to ensure satisfaction with our solutions</li><li>Identify business trends and leverage strengths of the sales team to create a differentiated offering while positioning ourselves to capture business</li><li>Provide direction, support and coaching to internal teams</li><li>Grow the territory or account base to attain financial objectives</li></ul> 

Take the first step towards your dream career 
Every Dell Technologies team member brings something unique to the table. Here&rsquo;s what we are looking for with this role: 
 
Essential Requirements 
<ul><li>12 to 15 years of related experience in a relationship selling role</li><li>Ability to leverage other teams, such as the internal sales force, pre-sales, services consultants, product managers and finance</li><li>Aptitude for understanding how technology products and solutions solve business problems</li><li>Strong communication, collaboration, negotiation and executive presentation skills and ability to provide insight and thought leadership to senior level executives</li></ul> 

Desirable Requirements 
<ul><li>Bachelor&rsquo;s degree</li></ul> 

Who we are</div>
We believe that each of us has the power to make an impact. That&rsquo;s why we put our team members at the center of everything we do. If you&rsquo;re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we&rsquo;re looking for you. 
 
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. 
 
Application closing date: 30th November 2025 
 
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
Job ID:R280096</div>

Senior Account Executive

Gusto Consulting - FZCO

Our client — a leading regional communications agency — is looking for a Senior PR Account Executive to join their growing team in Dubai. This is an exceptional opportunity for an ambitious PR professional eager to work on high-profile brands across diverse industries and make a tangible impact through creative, strategic storytelling. You’ll play a key role in shaping media narratives, driving campaigns that resonate, and managing client relationships with excellence. If you’re someone who thrives in a fast-paced agency environment and enjoys balancing strategy, creativity, and execution — this role is for you. Your Responsibilities Lead & deliver campaigns: plan, execute, and manage integrated PR strategies that deliver measurable outcomes. Be the client’s trusted advisor — maintain strong client relationships, offer strategic guidance, and oversee project delivery. Drive media impact : build and nurture long-term relationships with key journalists, influencers, and media outlets across the UAE and wider GCC. Craft compelling content: create engaging press releases, thought leadership articles, social posts, speeches, and presentation decks that bring brands to life. Mentor & collaborate: support junior team members, review content, and contribute to a positive, high-performing team culture. Monitor & analyze: track media coverage, evaluate results, and prepare performance reports that highlight success and learnings. Stay ahead of trends: research market shifts, competitor moves, and communication opportunities to keep clients at the forefront.

Senior PR Account Executive - Dubai

TALENTMATE

<div>
 
 Job Description
 
 
 
 
 About Nintex:
 
 
 
 At Nintex, we are transforming the way people work, everywhere.
 
 
 As the global standard for process intelligence and automation, were trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.
 
 
 We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people&rsquo;s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.
 
 
 
 Working In Sales
 
 
 
 For the Nintex sales organization, the success of our customers and partners is at the center of everything we do. Our dynamic and vibrant team is highly motivated and ambitious, always driven to crush our numbers while having fun. Here, you&rsquo;ll be a part of a supportive and energetic environment that values your expertise and dedication. We&rsquo;re seeking experienced sales professionals that are not only driven to succeed but align with our values and culture.
 
 
 
 About The Role
 
 
 
 As an Account Executive you will be responsible for driving revenue growth and market penetration of the Nintex portfolio across the most strategic and complex customer accounts. You will own Strategic Segment opportunities end-to-end and are responsible for coordinating resources and managing effective sales campaigns to land the most valuable, high-value customers Nintex serves.
 
 
 Your primary goal will be to understand customers strategic objectives, align our software solutions with their needs, and ensure the delivery of exceptional service. This role requires a deep understanding of our software products, the ability to develop and maintain long-term relationships with customer. You will serve as the primary point of contact, ensuring customer satisfaction. Your strategic insights and exceptional communication skills will be instrumental in driving business success.
 
 
 
 Your contribution will be:
 
 
 
 
 Sales Prospecting and Lead Generation:
 
 
 
 <ul>
 <li>
 Identify new business opportunities and markets, thinking big to drive revenue growth, developing and executing comprehensive sales strategies that align with company objectives.
 </li>
 <li>
 Build and execute on territory plans to drive seamless execution of new logo pursuits.
 </li>
 <li>
 Convert leads into opportunities, and subsequently into customers, by utilizing the Nintex sales process and the sales support resources
 </li>
 <li>
 Prospect into Strategic companies and close opportunities by effectively and efficiently utilizing all the Nintex resources at their disposal, while also negotiating favorable pricing and terms.
 </li>
 <li>
 Work closely with Solutions Engineer during the sales process to provide technical insight and tailored solutions for strategic customers.
 </li>
 <li>
 Gain a deep understanding of customers&rsquo; internal business operations and the priorities/personas that drive purchasing decisions to connect Nintex&rsquo;s solutions to organizational needs.
 </li>
 <li>
 Identify and leverage compelling new business entryways to facilitate targeted outreach (events, marketing, conferences, groups).
 
 
 </li>
 </ul>
 
 Account Planning, Management, and Strategy:
 
 
 
 <ul>
 <li>
 Develop and leverage relationships within departments at Strategic Accounts to source high-quality opportunities and build diverse relationships within existing customers.
 </li>
 <li>
 Develop and implement account plans that outline objectives, strategies, and action steps to maximize customer satisfaction and revenue growth.
 </li>
 <li>
 Detailed account planning and strategy work for every account supported by quarterly business reviews (QBRs)
 </li>
 <li>
 Cultivate and nurture relationships with existing customers who can benefit from future solutions on the Nintex product roadmap and identify cross-sell and upsell opportunities.
 </li>
 <li>
 Understand customers business goals and challenges and align our software solutions to address them effectively.
 </li>
 <li>
 Uncover buyer goals and pain points that can be addressed through Nintex offerings and identify a robust set of business drivers that will help build long-term relationships with the customer.
 </li>
 <li>
 Negotiate and manage contract renewals and extensions.
 
 
 </li>
 </ul>
 
 Sales Presentations and Demonstrations:
 
 
 
 <ul>
 <li>
 Utilize strong product knowledge and technical acumen to conduct effective, high-level demos before bringing in Solution Engineers, connecting prospects&rsquo; business objectives to specific Nintex solutions.
 </li>
 <li>
 Draw on value messaging to conduct product demonstrations and presentations to showcase our software, emphasizing their value and benefits.
 
 
 </li>
 </ul>
 
 Reporting and Forecasting:
 
 
 
 <ul>
 <li>
 Maintain accurate account records, activities, pipeline funnel and sales forecasts in Salesforce
 </li>
 <li>
 Provide regular reports on account health, performance, and opportunities to senior management.
 
 
 </li>
 </ul>
 
 Customer Success:
 
 
 
 <ul>
 <li>
 Ensure successful implementation and adoption of our solutions.
 </li>
 <li>
 Optimize usage of Nintex products and deployment.
 </li>
 <li>
 Monitor customer satisfaction and address any issues promptly to maintain high retention rates.
 </li>
 <li>
 Act as the voice of the customer, conveying their needs, feedback, and priorities to internal teams, ensuring their needs and concerns are addressed promptly to enhance products and services.
 
 
 </li>
 </ul>
 
 Market and Industry Knowledge:
 
 
 
 <ul>
 <li>
 Stay informed about industry trends, competitor offerings, and emerging technologies, providing strategic insights and recommendations to enable customers to stay ahead in their respective markets.
 
 
 </li>
 </ul>
 
 To be successful, we think you need:
 
 
 
 <ul>
 <li>
 Bachelors degree in Sales, Marketing or Business or a related field is preferred.
 </li>
 <li>
 Proven experience in New Logo acquisition in the SaaS industry (3-5 years).
 </li>
 <li>
 In-depth knowledge of SaaS solutions and their applications.
 </li>
 <li>
 Strong understanding of the industry/market and its challenges.
 </li>
 <li>
 Excellent with customer relationships and engagement.
 </li>
 <li>
 Proficient in value messaging and objection handling.
 </li>
 <li>
 Results-oriented with a track record of meeting or exceeding sales targets.
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills.
 </li>
 <li>
 Problem-solving abilities and a customer-centric mindset.
 </li>
 <li>
 Strong analytical and strategic thinking abilities.
 </li>
 <li>
 Excellent interpersonal skills; a high level of trust and integrity, great influencer, respected by partners and customers.
 </li>
 <li>
 Strong attention to detail.
 </li>
 <li>
 Familiarity with CRM software and account management tools.
 
 
 </li>
 </ul>
 
 What&rsquo;s in it for you?
 
 
 
 Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.
 
 
 While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including
 
 
 <ul>
 <li>
 Global Gratitude and Recharge Days
 </li>
 <li>
 Flexible, paid time off policy
 </li>
 <li>
 Employee wellness programs and counseling resources
 </li>
 <li>
 Meaningful peer recognition and awards
 </li>
 <li>
 Paid parental leave
 </li>
 <li>
 Invention/patenting assistance
 </li>
 <li>
 Community impact, paid volunteer time, and opportunities
 </li>
 <li>
 Intercultural learning and celebration
 </li>
 <li>
 Multiple tools through which to learn and grow, and an incredible global community
 
 
 </li>
 </ul>
 View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.
 
 
 Job Details
 
 
 Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.nintex.com Job Function: Sales Company Industry/
 
 
 Sector: Software Development
 
 
 What We Offer
 
 
 
 About The Company
 
 
 
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 
 
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tactical.

As a Senior Account Manager (SAM), your responsibility will extend across multiple accounts or one large account. Your core responsibility is client retention, specifically the management and renewal of social retainers.Your role expectations extend to organic growth on the account as a result of building strong relationships with your clients, having a deep understanding of their objectives and product and delivery of excellent work.Account Management &amp; Client RelationshipLead day-to-day management of one large key account or multiple accounts, delivering Always-On social and strategic campaigns. Act as the bridge between clients and internal delivery teams, ensuring clear communication, proactive expectation management, and on-time delivery. Own client meetings, weekly status calls, and quarterly business reviews, presenting insights, strategies, and creative recommendations. As a SAM, you set the pace of the accountBenchmark globally and regionally to identify best-in-class practices, providing proactive recommendations to keep Tactical ahead of the curve. Manage contracts, invoices, and credit control with Account Director support. Play a larger role in account growth, business development and pitches across your account and the agency as requiredClient Strategy &amp; GrowthOwn and grow a portfolio of key accounts across social, creative, and platform partnerships Proactively identify pain points, quick wins, and innovation opportunities, sharing actionable recommendations before being asked. Build and execute strategic account plans that identify growth opportunities, upsell pathways, and proactive business development initiatives. Maintain a deep understanding of client objectives, industry trends, and competitor benchmarks to deliver best-in-class recommendations. Align on social strategies, ensuring execution aligns with client goals and Tactical s creative excellence. Drive quarterly business reviews (QBRs) with clients, presenting insights, results, and innovation recommendations. Build relationships across multiple stakeholders and budget centers within client organisations. Expand your network within the industry / client patch, creating connections that feed into new opportunities for Tactical.Commercial AccountabilityAccurately forecast account opportunities and associated revenue value Confidently work with project managers to understand how to commercialise a scope of work Start reviewing and understanding contractual agreements Track all opportunities and value in CRM, reporting weekly to senior leadership.Business DevelopmentIndependently generate and qualify leads, contributing to new business pitches and proposals. Actively participate in new business opportunities, adding strategic value to proposals and presentations. Deliver senior-level ideas and presentations with confidence to help convert opportunities into revenue. Maintain and grow Tactical s reputation as an innovation-first partner through thought leadership, networking, and proactive market engagement.

Senior Account Manager

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