area manager

building coordinator ii

executive director- senior living Jobs in Atlanta

executive director- senior living

maintenance supervisor

plant manager

senior building manager

Meadows & Ohly

<div>Description:

Position summary:
This individual is responsible for providing oversight, supervision and training to Building Managers under their direct supervision, and actively participating in the management of the daily operations and maintenance of medical office properties. The individual&rsquo;s duties include the following:
Essential Duties and Responsibilities:<ul><li>
Monitor vendors, routine maintenance, preventive maintenance, construction projects, and other operations of facilities.</li><li>
Respond to tenants&rsquo; service requests and special needs; keep them informed of progress.</li><li>
Ensure strong relationships are developed and maintained between tenants and all staff members.</li><li>
Coordinate all necessary inspections and oversee corrective action in order to maintain regulatory compliance.</li><li>
Perform preventive maintenance, testing and inspections of all systems and equipment.</li><li>
Conduct routine walk through of the property and look for housekeeping and other maintenance issues.</li><li>
Communicate with Portfolio Manager and assist with the budget and plans for daily and future operations.</li><li>
Assists Portfolio Manager with the development of energy saving initiatives and other operational savings opportunities. Obtains proposals for those initiatives and submits to the Portfolio Manager with recommendations.</li><li>
Order and maintain routine office and maintenance supplies.</li><li>
Maintain files, manuals, and routine correspondence in the onsite management office.</li><li>
Provide training to new building managers at other properties regarding company service philosophy, preventive maintenance, vendor management, supply ordering, Request for Proposal process, building information binders, safety procedures, etc.</li><li>
Supervise and monitor building manager&rsquo;s performance and assist Portfolio Manager with annual evaluation criteria ratings.</li><li>
Provide ongoing mentorship and collaboration with team members by assisting with issues throughout the assigned portfolio.</li><li>
Remain available for special projects that come up from time to time.
</li><li>Manage building management team&rsquo;s schedules, including time off approvals and coverage.</li><li>
Conduct quarterly building walks throughout your portfolio and provide insight on improvement.</li></ul>
Requirements:

Knowledge, Skills, and Abilities:<ul><li>
Proficient in Microsoft Office including Word, Excel, and Outlook.</li><li>
Excellent interpersonal and communication skills.</li><li>
Demonstrate traits as a self-starter, proactive manager, creative problem solver, and principal decision-maker.</li><li>
Able to work independently and in a team environment.</li><li>
Working knowledge of power and basic hand tools.</li><li>
Basic knowledge of mechanical systems such as HVAC, plumbing, electrical, etc.</li><li>
Ability to understand blueprints and schematics.</li><li>
Ability to read and interpret Material Safety Data Sheets (MSDS).</li><li>
Ability to plan and organize work process, projects, and maintenance tasks.</li></ul>
Minimum Qualifications:<ul><li>
High school diploma or general education degree (GED); and seven years related experience and/or training in building management, building services or other service industry.</li></ul>
Physical Demands:
The physical demands described here are representative of those demands that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle or feel; reach with hands and arms; talk; and hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The employee is occasionally required to ascend a ladder and complete overhead work. The employee must be able to enter and exit confined areas/spaces.
</li></ul>Working Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
The noise level in the work environment is usually moderate.</li></ul></div>

Senior Building Manager

Acuity Inc.

<div><div>Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people&rsquo;s lives.</div><div>
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals.</div><div>
Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com. 
Work location:<ul><li>
This position may be based anywhere in the United States and includes travel as part of the responsibilities.</li></ul></div><div><div><div><h2 class="jobSectionHeader"> 
Job Summary</h2></div><div>
We are seeking a Director, Human Resources Business Partner (HRBP) to support our Supply Chain organization, with a focus on Distribution and Sourcing functions. Reporting to the Vice President of Human Resources, this role will serve as a trusted advisor to supply chain leaders, providing strategic HR partnership while also ensuring effective execution of people programs across a large, complex, and distributed workforce. The Director HRBP will bring deep labor relations expertise and a strong track record in hourly workforce development, ensuring that our distribution centers and sourcing teams have the talent, culture, and organizational effectiveness needed to deliver on business goals. This leader will manage and develop a Senior HR Manager who supports day-to-day HR needs, while personally driving talent strategies, workforce planning, and leadership capability.
This is a hybrid role and candidates must be based in the Atlanta or Chicago market.</div></div><div><div><h2 class="jobSectionHeader">
Key Tasks &amp; Responsibilities (Essential Functions)</h2></div><div>
Strategic HR Partnership<ul><li>
Partner with senior supply chain leaders to align people strategy with business objectives in Distribution and Sourcing</li><li>
Provide insights on workforce trends, labor dynamics, and organizational effectiveness to influence decision-making</li><li>
Lead organizational design initiatives to optimize structures, roles, and capabilities for scale and efficiency</li></ul> 
Labor &amp; Associate Relations (in partnership with ARLR COE)<ul><li>
Collaborate with the Associate &amp; Labor Relations COE to shape and execute labor strategies, ensuring alignment with business needs</li><li>
Influence leaders on employee relations approaches, escalation protocols, and proactive labor risk management</li><li>
Build manager capability in handling employee relations and fostering a positive workplace culture</li></ul> 
Hourly Workforce Development<ul><li>
Drive initiatives to attract, retain, and develop hourly talent across distribution centers and sourcing functions</li><li>
Partner with leaders to design career pathways, training programs, and engagement strategies tailored to frontline employees</li><li>
Champion Workplace culture and engagement programs</li></ul> 
Talent &amp; Leadership Development<ul><li>
Lead workforce planning, succession planning, and talent reviews for supply chain functions</li><li>
Coach and leaders to build leadership capability and manager effectiveness to create a high-performance culture</li><li>
Partner with HR Centers of Expertise (COEs) to deliver enterprise programs (performance management, talent strategies, total rewards, manager effectiveness, and associate development) in a way that is relevant to supply chain needs</li></ul> 
Team Leadership<ul><li>
Manage and develop a Senior HR Manager, ensuring strong execution of day-to-day HR support</li><li>
Provide mentorship, guidance, and career development opportunities to build HR team capability</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Skills and Minimum Experience Required</h2></div><div> 
Qualifications:<ul><li>
Bachelor&rsquo;s degree required; advanced degree or HR certification preferred</li><li>
Located in the Atlanta or Chicago area</li><li>
10+ years of progressive HR experience, with at least 5 years in a business partner or HR leadership role supporting supply chain, manufacturing, or distribution</li><li>
Proven labor relations expertise, including union negotiations, associate relations, and compliance</li><li>
Experience designing and executing hourly workforce development programs</li><li>
Strong organizational design, workforce planning, and change management skills</li><li>
Demonstrated ability to influence and coach leaders at multiple levels</li><li>
Financial and business acumen with the ability to connect people strategy to operational outcomes</li><li>
Excellent communication, relationship-building, and data-driven decision-making skills</li><li>
Proficiency in Microsoft Office Suite and HRIS systems</li><li>
This role will travel &gt;20-30%</li></ul></div></div></div>
The range for this position is $135,500.00 to $243,900.00. Placement within this range may vary, depending on the applicant&rsquo;s experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on the role. For a list of our benefits, click here.<div> 
We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.</div><div> 
Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at (770) 922-9000, select option 4. Please clearly indicate what type of accommodation you are requesting and for what requisition.</div><div> 
Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.</div><div> 
Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.</div> 
E-Verify Participation Poster
e-verify.gov
eeoc.gov</div>

Director Human Resources

Linesight

<div>Overview:
<div>
As a Senior Cost Manager at Linesight, you will work with highly experienced, culturally diverse, and passionate teams nurturing a strong social dynamic and a shared sense of achievement. You will gain vast industry experience that will open doors for you, extend your skillset and expand your perspective. We will empower, support, and enable you to take real responsibility in your role so that you can take charge of your career progression with us. You will be mentored and supported by industry leaders and given the tools to grow. You will also be involved in and contribute to our business strategy as we continue to evolve. For us lasting trusted relationships are everything, both with our teams and our clients.</div>
The Opportunity:
<div>
In this role you will:</div> 
<div></div>
Actively participate in the tender/bid process<ul><li>-from initial tender/bid documentation through analysis and reporting</li><li>
Manage the change management process - identifying, analyzing, approving, and implementing changes that affect the project cost</li><li>
Analyse tenders/bids to ensure client value for money</li><li>
Assist in the preparation and agreement of final accounts, including the handling of any claims to ensure the client gets best value from works undertaken</li><li>
Create estimates and cost plans for key client developments</li><li>
Oversee project spend by creating valuations and cost reports, and clearly communicate variations to your team</li><li>
Support nimble project management and clear decisions through excellent cost documentation and timely communication</li><li>
Support the settlement of construction disputes/loss and expense claims with transparency</li><li>
Foster top performance and growth for your employees via excellent mentorship and leadership</li></ul><div></div><div> 
We would love to hear from you if you:</div> 
<div></div><ul><li>
Have experience as a senior cost manager, ideally from a consultancy background</li><li>
Have experience in pre-contract cost management while being experienced in budget control, cost planning, preparing and initiating change forms for discussion with other project stakeholders while being knowledgeable on alternative construction materials</li><li>
Are chartered or are on the path to complete it. We can help</li><li>
Have a degree or comparable experience in a project management or construction discipline</li><li>
Are an excellent communicator verbally and in writing</li><li>
Love a dynamic environment with the opportunity to manage your own priorities and deadlines</li><li>
Thrive on building strong relationships with your team and clients through a shared purpose and sense of openness and fun</li></ul><div></div><div> 
All interviews are conducted either in person or virtually with video required.</div><div> 
</div><div></div><div>The salary range for this role is between $108,800 and $136,000 but actual salary offered is dependent on experience, skill set and education.</div><div></div>
About us:

Linesight is a highly successful global project and cost management consultancy that keeps clients coming back. And for that we have our people to thank. You see we&rsquo;re not like the others. We&rsquo;re different. Unique. It&rsquo;s our fresh thinking and focus on what matters that has led to our evolving. We are on a journey working in some of the most exciting innovative sectors with some of the world&rsquo;s most prestigious companies delivering major projects that deliver a more sustainable built environment. We have an open culture and a flat structure where you can expect to be treated with genuine care, respect, and empathy. With Linesight, you can truly discover the power of team! 
Diversity, inclusion and accessibility
Linesight is committed to transparent, equal opportunity employment practices. We are building a diverse and inclusive organisation, accessible to all, based on having a safe culture which enables all our people to be their true selves. We are a people business, and we understand that the more inclusive we are, the happier our people and better our work will be. We will ensure that individuals with disability are provided reasonable accommodation to participate in the application or recruitment process and are accommodated in the workplace. If you require assistance or accommodation of any kind, please mention this in your application, we would love to hear from you!</div>

Senior Cost Manager

Porter Logistics

<div>
 
 
 
 Who We Are
 
 
 
 
 Porter Logistics is a rapidly growing 3PL headquartered in Atlanta. In just eight years, we&rsquo;ve scaled from a two-person startup in a 10,000 sq. ft. building to a team of 50+ operating across over one million square feet. We support some of the world&rsquo;s most recognized brands through exceptional service, high accuracy, and a culture built on ownership, accountability, integrity, and always playing offense.
 
 
 
 
 
 As we continue to expand, we&rsquo;re building a leadership bench of highly driven, hands-on operators who thrive in fast-paced environments and want to grow with us.
 
 
 
 
 
 
 
 The Role
 
 
 
 
 The Assistant Operations Manager will serve as the right hand to the Operations Manager for our highest-volume facility. You will help lead daily warehouse operations, support a large team, and ensure the building runs efficiently, safely, and accurately across receiving, inventory, picking, shipping, and client communication.
 
 
 
 
 
 This is an onsite, full-time position. You will be deeply involved in the day-to-day running of the warehouse and will step in as acting Operations Manager when needed.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Daily Warehouse Operations
 
 
 <ul>
 <li>
 Assist in managing all warehouse functions including receiving, put-away, replenishment, inventory control, picking, packing, and outbound shipping.
 </li>
 <li>
 Monitor workflow across all departments to maintain efficiency, accuracy, and throughput targets.
 </li>
 </ul>
 
 
 
 
 
 Team Leadership &amp; Development
 
 
 <ul>
 <li>
 Help lead a team of warehouse associates, leads, and forklift operators.
 </li>
 <li>
 Support the Operations Manager with coaching, training, performance feedback, and accountability.
 </li>
 <li>
 Promote Porter&rsquo;s core values: team player, integrity, consistency, ownership, thoroughness, and positivity.
 </li>
 <li>
 Lead portions of daily shift meetings, communicate priorities, and reinforce expectations.
 </li>
 </ul>
 
 
 
 
 
 Inventory &amp; Quality Control
 
 
 <ul>
 <li>
 Ensure correct product handling, storage, labeling, and documentation.
 </li>
 <li>
 Support cycle counts, root-cause analysis of inventory discrepancies, and corrective actions.
 </li>
 </ul>
 
 
 
 
 
 Labor Planning &amp; Scheduling
 
 
 <ul>
 <li>
 Assist with scheduling labor based on volume forecasts and staffing needs.
 </li>
 <li>
 Monitor productivity and identify opportunities to optimize labor allocation.
 </li>
 <li>
 Support new-hire onboarding and continuous cross-training.
 </li>
 </ul>
 
 
 
 
 
 Client Communication &amp; Issue Resolution
 
 
 <ul>
 <li>
 Partner with the Operations Manager to provide timely updates, reporting, and operational support to key clients.
 </li>
 <li>
 Investigate issues (mis-picks, damages, delays) and communicate resolutions quickly and professionally.
 </li>
 <li>
 Help ensure customers receive accurate, on-time service every day.
 </li>
 </ul>
 
 
 
 
 
 Process Improvement
 
 
 <ul>
 <li>
 Identify inefficiencies and propose solutions to improve accuracy, speed, and cost control.
 </li>
 <li>
 Help document SOPs and implement new processes.
 </li>
 <li>
 Support operational readiness for new clients, product lines, or workflows.
 </li>
 </ul>
 
 
 
 
 
 Acting Manager Responsibilities
 
 
 <ul>
 <li>
 Step in to lead the full operation when the Operations Manager is offsite.
 </li>
 <li>
 Provide leadership presence and decision-making authority needed to keep the building running smoothly.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 2&ndash;4 years of warehouse leadership experience, ideally in a 3PL or high-volume environment.
 </li>
 <li>
 Strong understanding of WMS systems, RF scanning, and inventory control processes.
 </li>
 <li>
 Ability to thrive in a fast-paced environment and pivot quickly as priorities change.
 </li>
 <li>
 Strong communication and leadership skills with a focus on accountability and accuracy.
 </li>
 <li>
 Hands-on work ethic&mdash;willing and able to be on the floor daily with the team.
 </li>
 </ul>
 
 
</div>

Assistant Warehouse Operations Manager

NAPA Auto Parts

<div>Summary
We are seeking a strategic, influential, and experienced Director of Organizational Effectiveness to lead the People team&rsquo;s partnership with the Transformation Office on all key strategic imperatives and transformation initiatives. This senior leadership role drives the integration of people strategies with the broader business transformation agenda, ensuring organizational design, change readiness, and workforce transformation efforts are expertly designed and executed to deliver measurable impact.
Responsibilities<ul><li>
Provide partnership and advisory support to the Transformation Office and business leaders on strategic imperatives, integrating human capital insights into transformation planning and delivery.</li><li>
Lead and own large-scale organizational design and workforce transformation efforts, including enterprise-wide structure redesigns, role architecture, spans of control, and capability shifts.</li><li>
Serve as a key People leadership voice in cross-functional transformation governance forums, influencing strategy and decision-making at the senior executive level.</li><li>
Drive the development and execution of a comprehensive people enablement framework aligned to transformation goals, incorporating change management, talent mobility, leadership development, and culture evolution.</li><li>
Direct complex stakeholder engagement strategies to align leadership teams, HR partners, and business units around transformation priorities and organizational changes.</li><li>
Oversee analysis of organizational diagnostics and people data to identify risks, opportunities, and workforce requirements, delivering strategic recommendations to senior leadership.</li><li>
Collaborate closely with HR Business Partners, Centers of Excellence and other business units to ensure organizational and talent strategies support business agility and performance.</li><li>
Champion and model inclusive leadership, promoting a culture of engagement, innovation, and continuous improvement during transformation.</li><li>
Monitor, measure, and report on the impact of people initiatives on transformation outcomes and employee experience.</li></ul>
Qualifications<ul><li>
10+ years of progressive leadership experience in HR, organizational design, or people strategy roles, with a strong emphasis on supporting business transformation.</li><li>
Demonstrable success leading large-scale organizational design, workforce transformation, and change programs at a senior leadership level.</li><li>
Extensive experience as a strategic People/HR leader partnering with C-suite and executive teams.</li><li>
Strong executive presence and influencing skills capable of driving alignment and commitment in complex, matrixed environments.</li><li>
Proven ability to synthesize complex business and people data to inform strategic decisions and articulate clear, actionable insights.</li><li>
Deep expertise in change management, talent strategy, and organizational effectiveness frameworks.</li><li>
Track record of building and leading high-performing teams and driving cross-functional collaboration.</li><li>
Relevant advanced qualifications in HR, Organizational Development, Business, or related disciplines are highly preferred.</li></ul>
Leadership<ul><li>
Embodies the following values: serve, perform, influence, respect, innovate, team.</li><li>
Effectively communicates by motivating and inspiring others through clear and proactive communication.</li><li>
Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.</li><li>
Makes balanced decisions and thinks strategically by being a forward thinker.</li><li>
Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization.</li></ul>
Physical Demands / Working Environment<ul><li>
This role is primarily office-based with a typical work environment involving standard office conditions.</li></ul>
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.</div>

Organizational Effectiveness Director

NICE Actimize

<div><div>At NiCE, we don&rsquo;t limit our challenges. We challenge our limits. Always. We&rsquo;re ambitious. We&rsquo;re game changers. And we play to win. We set the highest standards and execute beyond them. And if you&rsquo;re like us, we can offer you the ultimate career opportunity that will light a fire within you.</div><div>
So, what&rsquo;s the role all about?

NiCE is seeking a Senior Customer Success Manager, VRS to join our VRS Public Safety team. As a member of the Value Realization Services team, you will be responsible for ensuring that customers fully realize the value of NICE&rsquo;s cloud-based Evidencentral digital evidence management platform, by actively guiding them through the business process transformation associated with the technology adoption process, and regularly monitoring key metrics that demonstrate adoption and usage , while proactively identifying, prioritizing and addressing any potential roadblocks that impact successful adoption and usage.

NiCE&rsquo;s Evidencentral platform features an ecosystem of integrated technologies that bring data together to give a single view of the truth, enabling public safety and justice agencies to do what they do better &ndash; whether it&rsquo;s responding to incidents, investigating and building cases, or prosecuting crimes. With comprehensive digital transformation solutions that can be deployed across entire counties and states, NiCE also helps everyone work better together, so justice flows more smoothly, from incident to court.

How will you make an impact?
<ul>
<li>Serving as the primary customer contact and advocate for the post-sales customer journey for identified accounts</li>
<li>Building and executing an account specific relationship framework (executive sponsor, technical and operational leadership), inclusive of regularly scheduled status calls, quarterly business reviews, roadmap reviews and account planning sessions.</li>
<li>Running regular, proactive meetings and other communications with each client. Keeps meticulous records, and is accountable for internal and external follow-through (leveraging resources and associated teams at NiCE)</li>
<li>Accountable for driving customer adoption of Evidencentral as measured by consumption of services according to contracted amount, usage rates, and NPS/CSAT</li>
<li>Driving customer adoption and consumption by educating customer on how to internally promote the use of Evidencentral, identifying and prioritizing critical use cases and applying critical features, driving expansion, then monitoring consumption usage</li>
<li>Connecting the value realized by customers to the vision they embraced when NiCE solutions were selected through initial workshop/consulting engagements</li>
<li>Leveraging internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations.</li>
<li>Identifying blockers for adoption and consumption and finds solutions by collaborating with clients and cross-functional Public Safety and Justice teams.</li>
<li>Syncing and collaborates with other Value Realization Services Managers to share and leverage insights across all customer accounts</li>
<li>Actively farms existing account base to identify upsell and cross-sell opportunities.</li>
<li>Providing valuable account information and insight to sales team to fuel the sales engine, and to help refine go-to-market approach, thus influencing both upsales and new sales.</li>
<li>Leading the renewal and expansion of subscription services for assigned accounts, works with sales through NiCE&rsquo;s admin process</li>
</ul>
Have you got what it takes?
<ul><li>Bachelor&rsquo;s degree required</li>
<li>5+ years&rsquo; experience in account/client relationship management</li>
<li>User application training experience is desirable</li>
<li>Operational process re-engineering experience is desirable</li>
<li>Excellent organizational and multi-tasking skills, ability to remain calm under pressure and &lsquo;think on one&rsquo;s feet&rsquo;</li>
<li>Exceptional interpersonal, listening, written and verbal communication skills are a must.</li>
<li>Exceptional presentation skills and ability to create organized and thoughtful presentations</li>
<li>Ability to learn about technology solutions and be able to teach and inspire others on how to use the solution and get value from the solutions</li>
<li>Ability to lead and motivate, develop clear and creative solutions and manage multiple initiatives simultaneously.</li>
<li>Comfortable dealing with complex customer relationships, decision processes and competing agendas.</li>
<li>Proven track record of successfully building and nurturing client relationships.</li>
<li>Superior critical thinking, decision making and problem-solving skills.</li>
<li>Ability to travel</li></ul> 


What&rsquo;s in it for you?

Join an ever-growing, market disrupting, global company where the teams &ndash; comprised of the best of the best &ndash; work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 


Requisition ID: 9304 
Reporting into: Manager, Customer Success Management 
Role Type: Individual Contributor</div><div>
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</div></div>

Senior Customer Success Manager

NICE

<div><div>At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.</div>
So, what's the role all about?

NiCE is seeking a Senior Customer Success Manager, VRS to join our VRS Public Safety team. As a member of the Value Realization Services team, you will be responsible for ensuring that customers fully realize the value of NICE's cloud-based Evidencentral digital evidence management platform, by actively guiding them through the business process transformation associated with the technology adoption process, and regularly monitoring key metrics that demonstrate adoption and usage , while proactively identifying, prioritizing and addressing any potential roadblocks that impact successful adoption and usage.

NiCE's Evidencentral platform features an ecosystem of integrated technologies that bring data together to give a single view of the truth, enabling public safety and justice agencies to do what they do better &ndash; whether it's responding to incidents, investigating and building cases, or prosecuting crimes. With comprehensive digital transformation solutions that can be deployed across entire counties and states, NiCE also helps everyone work better together, so justice flows more smoothly, from incident to court.

How will you make an impact?
<ul>
<li>Serving as the primary customer contact and advocate for the post-sales customer journey for identified accounts</li>
<li>Building and executing an account specific relationship framework (executive sponsor, technical and operational leadership), inclusive of regularly scheduled status calls, quarterly business reviews, roadmap reviews and account planning sessions.</li>
<li>Running regular, proactive meetings and other communications with each client. Keeps meticulous records, and is accountable for internal and external follow-through (leveraging resources and associated teams at NiCE)</li>
<li>Accountable for driving customer adoption of Evidencentral as measured by consumption of services according to contracted amount, usage rates, and NPS/CSAT</li>
<li>Driving customer adoption and consumption by educating customer on how to internally promote the use of Evidencentral, identifying and prioritizing critical use cases and applying critical features, driving expansion, then monitoring consumption usage</li>
<li>Connecting the value realized by customers to the vision they embraced when NiCE solutions were selected through initial workshop/consulting engagements</li>
<li>Leveraging internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations.</li>
<li>Identifying blockers for adoption and consumption and finds solutions by collaborating with clients and cross-functional Public Safety and Justice teams.</li>
<li>Syncing and collaborates with other Value Realization Services Managers to share and leverage insights across all customer accounts</li>
<li>Actively farms existing account base to identify upsell and cross-sell opportunities.</li>
<li>Providing valuable account information and insight to sales team to fuel the sales engine, and to help refine go-to-market approach, thus influencing both upsales and new sales.</li>
<li>Leading the renewal and expansion of subscription services for assigned accounts, works with sales through NiCE's admin process</li>
</ul>
Have you got what it takes?
<ul><li>Bachelor's degree required</li>
<li>5+ years' experience in account/client relationship management</li>
<li>User application training experience is desirable</li>
<li>Operational process re-engineering experience is desirable</li>
<li>Excellent organizational and multi-tasking skills, ability to remain calm under pressure and 'think on one's feet'</li>
<li>Exceptional interpersonal, listening, written and verbal communication skills are a must.</li>
<li>Exceptional presentation skills and ability to create organized and thoughtful presentations</li>
<li>Ability to learn about technology solutions and be able to teach and inspire others on how to use the solution and get value from the solutions</li>
<li>Ability to lead and motivate, develop clear and creative solutions and manage multiple initiatives simultaneously.</li>
<li>Comfortable dealing with complex customer relationships, decision processes and competing agendas.</li>
<li>Proven track record of successfully building and nurturing client relationships.</li>
<li>Superior critical thinking, decision making and problem-solving skills.</li>
<li>Ability to travel</li></ul> 


What's in it for you?

Join an ever-growing, market disrupting, global company where the teams &ndash; comprised of the best of the best &ndash; work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 


Requisition ID: 9304 
Reporting into: Manager, Customer Success Management 
Role Type: Individual Contributor<div>
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</div></div>

Explore 236+ Senior building manager in Atlanta this December. Find roles across top companies and apply now to boost your career.

236 senior building manager jobs IN Atlanta

Senior Building Manager

Director Human Resources

Senior Cost Manager

Assistant Warehouse Operations Manager

Organizational Effectiveness Director

Senior Customer Success Manager

Senior Customer Success Manager