data analyst

senior business analyst

senior business analyst - crm Jobs in Lahore

senior business analyst - crm

senior business development manager Jobs in Lahore

senior business development manager

business analyst

senior business analyst crm

Datamatics Global Services Ltd

<div><h1 class="jobSectionHeader">Job Description &ndash; CRM Business Analyst</h1> 
Location: Pakistan (Remote) 
Job Type: Full-Time 
Experience: 6+ Years of Experience.<h2 class="jobSectionHeader"> 
Role Title: CRM Business Analyst</h2><h2 class="jobSectionHeader">
Role Purpose:</h2>
The CRM Business Analyst will serve as the key liaison between Business Units and IT, responsible for analyzing, articulating, and documenting all CRM-related business requirements. The role involves understanding current processes, proposing improvements, and ensuring optimal utilization of CRM systems in collaboration with IT, Enterprise Architecture (EA), and relevant stakeholders.
The CRM BA will support digital transformation initiatives by converting business needs into clear, structured requirements such as Business Requirement Documents (BRD), User Stories, Process Flows, and Wireframes.<h2 class="jobSectionHeader"> 
Key Responsibilities:</h2><h3 class="jobSectionHeader">
Core Responsibilities:</h3><ul><li>
Analyze submitted business requirements and develop an initial understanding of needs, identifying clarifications and preparing queries.</li><li>
Coordinate requirement-gathering sessions with IT Project Managers and business stakeholders to understand current and proposed CRM processes.</li><li>
Conduct detailed elicitation sessions with relevant stakeholders to capture all necessary information for CRM enhancements or change requests.</li><li>
Evaluate existing business processes, identify gaps, and propose improved &ldquo;To-Be&rdquo; processes, including workflows and wireframes where applicable.</li><li>
Prepare detailed documentation such as BRD, DOU, and User Stories with acceptance criteria, ensuring internal IT review before circulating to business units.</li><li>
Update requirement documents based on feedback from IT and Business, ensuring complete alignment before final approval.</li><li>
Support the IT Project Manager during System Integration Testing (SIT) and System Acceptance Testing (SAT), and assist business teams during UAT.</li><li>
Perform impact assessments for proposed changes and prepare assessment reports when required.</li><li>
Assist team members on cross-functional projects as directed by the Line Manager.</li><li>
Maintain and update personal task lists on a daily basis, ensuring visibility and progress tracking.</li></ul><h2 class="jobSectionHeader"> 
Qualifications &amp; Experience:</h2><ul><li>
Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>
Experience: 7&ndash;8 years of proven experience as a Business Analyst, preferably in CRM or IT-focused roles.</li><li>
Certifications (Preferred):<ul><li>
IIBA-CCBA</li><li>
IIBA-CBAP</li><li>
PMI-PBA</li></ul></li><li>
Skills:<ul><li>
Strong analytical and problem-solving skills</li><li>
Excellent documentation and requirement-gathering skills</li><li>
Ability to communicate effectively in English (written &amp; spoken)</li></ul></li></ul><h2 class="jobSectionHeader"> 
Preferred Background:</h2><ul><li>
Prior experience working in IT or CRM-driven environments</li><li>
Strong understanding of CRM systems, business workflows, and process re-engineering</li><li>
Ability to work collaboratively across technical and business teams</li></ul>
hoJPwTjinS</div>

Senior Business Analyst - CRM

Datamatics Technologies

<div>
 
 
 Job Description &ndash; CRM Business Analyst
 
 
 
 
 
 
 Location:
 
 &nbsp;Pakistan (Remote)
 
 
 
 
 Job Type:
 
 Full-Time&nbsp;
 
 
 Experience:
 
 6+ Years of Experience.
 
 
 
 
 
 Role Title:
 
 CRM Business Analyst
 
 Role Purpose:
 
 
 The CRM Business Analyst will serve as the key liaison between Business Units and IT, responsible for analyzing, articulating, and documenting all CRM-related business requirements. The role involves understanding current processes, proposing improvements, and ensuring optimal utilization of CRM systems in collaboration with IT, Enterprise Architecture (EA), and relevant stakeholders.
 
 
 The CRM BA will support digital transformation initiatives by converting business needs into clear, structured requirements such as Business Requirement Documents (BRD), User Stories, Process Flows, and Wireframes.
 
 
 
 Key Responsibilities:
 
 
 Core Responsibilities:
 
 <ol>
 <li>
 
 Analyze submitted business requirements and develop an initial understanding of needs, identifying clarifications and preparing queries.
 
 </li>
 <li>
 
 Coordinate requirement-gathering sessions with IT Project Managers and business stakeholders to understand current and proposed CRM processes.
 
 </li>
 <li>
 
 Conduct detailed elicitation sessions with relevant stakeholders to capture all necessary information for CRM enhancements or change requests.
 
 </li>
 <li>
 
 Evaluate existing business processes, identify gaps, and propose improved &ldquo;To-Be&rdquo; processes, including workflows and wireframes where applicable.
 
 </li>
 <li>
 
 Prepare detailed documentation such as BRD, DOU, and User Stories with acceptance criteria, ensuring internal IT review before circulating to business units.
 
 </li>
 <li>
 
 Update requirement documents based on feedback from IT and Business, ensuring complete alignment before final approval.
 
 </li>
 <li>
 
 Support the IT Project Manager during System Integration Testing (SIT) and System Acceptance Testing (SAT), and assist business teams during UAT.
 
 </li>
 <li>
 
 Perform impact assessments for proposed changes and prepare assessment reports when required.
 
 </li>
 <li>
 
 Assist team members on cross-functional projects as directed by the Line Manager.
 
 </li>
 <li>
 
 Maintain and update personal task lists on a daily basis, ensuring visibility and progress tracking.
 
 
 </li>
 </ol>
 
 Qualifications &amp; Experience:
 
 <ul>
 <li>
 
 
 Education:
 
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 
 </li>
 <li>
 
 
 Experience:
 
 7&ndash;8 years of proven experience as a Business Analyst, preferably in CRM or IT-focused roles.
 
 </li>
 <li>
 
 
 Certifications (Preferred):
 
 
 <ul>
 <li>
 
 IIBA-CCBA
 
 </li>
 <li>
 
 IIBA-CBAP
 
 </li>
 <li>
 
 PMI-PBA
 
 </li>
 </ul>
 </li>
 <li>
 
 
 Skills:
 
 
 <ul>
 <li>
 
 Strong analytical and problem-solving skills
 
 </li>
 <li>
 
 Excellent documentation and requirement-gathering skills
 
 </li>
 <li>
 
 Ability to communicate effectively in English (written &amp; spoken)
 
 
 </li>
 </ul>
 </li>
 </ul>
 
 Preferred Background:
 
 <ul>
 <li>
 
 Prior experience working in IT or CRM-driven environments
 
 </li>
 <li>
 
 Strong understanding of CRM systems, business workflows, and process re-engineering
 
 </li>
 <li>
 
 Ability to work collaboratively across technical and business teams
 
 </li>
 </ul>
</div>

RipeSeed

Job Description - Business Analyst The ideal candidate will have a solid background in agile methodologies and documentation practices, along with strong verbal and written communication skills. You will play a pivotal role in gathering, analyzing, and documenting requirements, while ensuring effective collaboration between stakeholders and development teams.Key Responsibilities:<ul><li>Work closely with stakeholders to understand business needs and translate them into clear, actionable requirements.</li><li>Work with cross-functional teams including product managers, developers, and QA to ensure requirements are well understood.</li><li>Facilitate agile ceremonies (e.g., sprint planning, backlog grooming, daily stand-ups) and provide support throughout the project lifecycle.</li><li>Utilize project management tools like Jira, Asana, and Dev Ops for tracking project progress and managing tasks.</li><li>Maintain project documentation, track progress, and ensure requirements traceability.</li><li>Ensure alignment of project deliverables with business objectives and priorities.</li><li>Contribute to continuous improvement initiatives within the team and the organization.</li></ul>Requirements<ul><li>3 to 4 years of relevant experience.</li><li>Bachelor&rsquo;s degree in Computer Science, Business, or a related field.</li><li>Proven experience as a Business Analyst or Senior Business Analyst, ideally across multiple industries.</li><li>Strong knowledge of agile methodologies and terminology.</li><li>Proficiency in using project management tools such as Jira, Asana, and Dev Ops.</li><li>Excellent communication skills, both verbal and written.</li><li>Cross-industry experience is preferred.</li></ul>Job Type: Full-timePay: Up to Rs300,000.00 per monthApplication Question(s):<ul><li>What is your current salary ?</li><li>what is your expected salary ?</li><li>How many years of experience you have in industry ?</li></ul>Work Location: In person

Senior Business Analyst

TalentFlo - Recruitment Consultancy

Position Overview:We are seeking a data-driven and strategic Marketing/Business Analyst to support sales growth, market intelligence, and operational excellence.Key Reponsibilities:Develop, monitor, and optimize sales &amp; marketing dashboards, reports, KPIs, and business performance trackers.Conduct market research, competitor analysis, and trend forecasting to support strategic planning and business growth.Analyze sales data, customer behavior, and market insights to identify opportunities, improve ROI, and enhance brand performance.Lead end-to-end coordination for marketing activities, ensuring impactful execution within allocated budgets.Support cross-functional teams through data-driven insights, including sales enablement, marketing operations, and vendor alignments.Collaborate with external partners, suppliers, and internal stakeholders to ensure seamless campaigns.Perform predictive analysis, demand forecasting, and performance benchmarking to aid business planning.Prepare strategic presentations and analytical reports for senior leadership to support decision-making and business planning.Requirements:Education: BBA/MBA in Marketing or a related field.Experience: 2&ndash;4 years of experience working as a Marketing, Sales, or Business Analyst, or in a Sales Support role.Job Type: Full-timeWork Location: In person

Marketing/Business Analyst

Gigalabs (Pvt) Ltd.

<div>Job Brief:
Employment Type: Full-Time (Onsite) 
Timings: 12PM-9PM 
Location: Johar town G4, Lahore 
Key Responsibilities:
Data Collection &amp; Analysis:
Gather, cleanse, and analyse large datasets from various sources, including surveys, market research, sales data, and consumer behaviour reports. Utilise statistical techniques to analyse trends, patterns, and anomalies within data. Work closely with cross-functional teams to identify key business questions and data needs.
Insights Generation:
Convert data analysis into actionable business insights that can influence decision-making and strategy.Prepare reports, dashboards, and presentations to communicate findings to senior management and stakeholders. Identify emerging trends in the market and customer behaviour to support the development of marketing and product strategies.
Reporting &amp; Presentation:
Develop and deliver regular reports that summarise key findings, trends, and insights. Present insights clearly and concisely to both technical and non-technical audiences, adapting the presentation style to suit the audience.
Market Research:
Conduct primary and secondary research to understand market conditions, competitor activities, and customer preferences. Collaborate with external research vendors and manage projects related to market intelligence and competitive analysis.
Collaboration:
Work closely with marketing, sales, and product teams to ensure insights are integrated into the business strategy. Support ad-hoc analysis requests from different departments to help solve business challenges.
Data Visualisation:
Use data visualisation tools (e.g., Power BI, Tableau) to present complex data in an easily digestible format. Ensure that reports and dashboards are interactive and user-friendly for business users.
Key Requirements:
Bachelors degree in Business, Economics, Statistics, Marketing, or a related field. 
Proven 1-2 years of experience as an Insights Analyst, Market Research Analyst, or similar role. 
Strong proficiency in Excel, PowerPoint, SQL, and data analysis tools. 
Experience with data visualisation tools like Power BI, Tableau, or similar.</div>

Insights Executive

Starzplay Arabia

<div>Senior Analyst &ndash; Advanced Analytics 
Location: Lahore (Onsite) 

Experience: 4+ years 
Department: Data Analytics 
About STARZPLAY 
STARZPLAY is the MENA region&rsquo;s leading subscription video-on-demand (SVOD) platform, available in 19 countries. We stream a rich mix of Hollywood blockbusters, hit TV series, Arabic originals, kids' content, and live sports. With deep regional roots and global ambitions, we tailor our service to match how our audiences want to watch, pay, and engage &mdash; making us one of the fastest-growing platforms in the region.

Role Overview: 
We are looking for a data-driven Senior Analyst &ndash; Advanced Analytics to join our growing team. This role sits at the intersection of business intelligence and data science &mdash; supporting high-impact projects related to churn, marketing funnels, CAC/LTV modeling, and customer behavior prediction.

You will work closely with stakeholders across Strategy, Marketing, Product, and Tech to deliver advanced analytical insights that directly inform decision-making and drive business outcomes. 
Key Responsibilities 
<ul>
<li> 
Analyze user behavior and subscription data to identify drivers of churn, conversion, and retention</li>
<li> 
Build and maintain CAC/LTV modelsto support ROI optimization across marketing and content acquisition</li>
<li> 
Develop predictive models and machine learning solutions to improve customer experience and retention</li>
<li> 
Conduct deep dives into key business trends, delivering insightful narrativessupported by data and visualizations</li>
<li> 
Translate complex data into clear insightsfor non-technical stakeholders through dashboards, presentations, and reports</li>
<li> 
Collaborate with data engineering to enhance data infrastructure and KPI consistency</li></ul> 


 What We're Looking For 
<ul>
<li> 
4+ yearsof experience in data analytics, preferably in digital/OTT/e-commerce environments</li>
<li> 
Solid understanding of marketing funnels, user segmentation, and retention strategy</li>
<li> 
Strong experience in SQL; familiarity with Python, model-building or ML tools is a plus</li>
<li> 
Comfort working with visualization tools such as Tableau</li>
<li> 
Advanced Excel skills (pivoting, macros, advanced formulas)</li>
<li> 
Ability to work cross-functionally in a fast-paced, dynamic environment</li>
<li> 
Excellent communication and storytelling skills; ability to synthesize complex analysis into actionable insights</li></ul> 


Why Join STARZPLAY?

At STARZPLAY, we value bold thinkers, data-driven decision-makers, and curious problem solvers. You&rsquo;ll get to work on high-impact projects, collaborate with cross-functional teams, and help shape the future of entertainment in the region.

We offer: 
<ul>
<li> 
A competitive compensation package</li>
<li> 
Exposure to cutting-edge technologies and analytical practices</li>
<li> 
A dynamic culture where innovation and creativity are rewarded</li></ul> 


Ready to shape the future of streaming in MENA? Apply now and join us at STARZPLAY.</div>

Senior Analyst - Advanced Analytics

dextrologix

Job Summary:We are looking for a motivated and energetic Junior Business Development Executive to support our sales and growth initiatives. The ideal candidate will assist in identifying new business opportunities, building client relationships, and contributing to the company&rsquo;s overall expansion strategy.Key Responsibilities:<ul><li>Research and identify potential clients, markets, and business opportunities.</li><li>Generate and qualify leads through upwork, emails, LinkedIn, and networking.</li><li>Assist in preparing business proposals, presentations, and marketing materials.</li><li>Maintain client databases and ensure accurate records in CRM systems.</li><li>Support senior team members in meetings, negotiations, and deal closures.</li><li>Conduct follow-ups to maintain healthy client relationships and ensure satisfaction.</li><li>Stay updated on industry trends and competitor activities.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>0&ndash;2 years of experience in business development, sales, or client relations (fresh graduates are welcome).</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Basic knowledge of CRM tools and MS Office.</li><li>Enthusiastic, goal-oriented, and eager to learn.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Associate Business Developer

Explore 1314+ Senior business analyst crm in Lahore this November. Find roles across top companies and apply now to boost your career.

1314 senior business analyst crm jobs IN Lahore

Senior Business Analyst - CRM

Senior Business Analyst - CRM

Senior Business Analyst

Marketing/Business Analyst

Insights Executive

Senior Analyst - Advanced Analytics

Associate Business Developer