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senior business analyst

Datamatics Global Services Ltd

<div><h1 class="jobSectionHeader">Job Description &ndash; CRM Business Analyst</h1> 
Location: Pakistan (Remote) 
Job Type: Full-Time 
Experience: 6+ Years of Experience.<h2 class="jobSectionHeader"> 
Role Title: CRM Business Analyst</h2><h2 class="jobSectionHeader">
Role Purpose:</h2>
The CRM Business Analyst will serve as the key liaison between Business Units and IT, responsible for analyzing, articulating, and documenting all CRM-related business requirements. The role involves understanding current processes, proposing improvements, and ensuring optimal utilization of CRM systems in collaboration with IT, Enterprise Architecture (EA), and relevant stakeholders.
The CRM BA will support digital transformation initiatives by converting business needs into clear, structured requirements such as Business Requirement Documents (BRD), User Stories, Process Flows, and Wireframes.<h2 class="jobSectionHeader"> 
Key Responsibilities:</h2><h3 class="jobSectionHeader">
Core Responsibilities:</h3><ul><li>
Analyze submitted business requirements and develop an initial understanding of needs, identifying clarifications and preparing queries.</li><li>
Coordinate requirement-gathering sessions with IT Project Managers and business stakeholders to understand current and proposed CRM processes.</li><li>
Conduct detailed elicitation sessions with relevant stakeholders to capture all necessary information for CRM enhancements or change requests.</li><li>
Evaluate existing business processes, identify gaps, and propose improved &ldquo;To-Be&rdquo; processes, including workflows and wireframes where applicable.</li><li>
Prepare detailed documentation such as BRD, DOU, and User Stories with acceptance criteria, ensuring internal IT review before circulating to business units.</li><li>
Update requirement documents based on feedback from IT and Business, ensuring complete alignment before final approval.</li><li>
Support the IT Project Manager during System Integration Testing (SIT) and System Acceptance Testing (SAT), and assist business teams during UAT.</li><li>
Perform impact assessments for proposed changes and prepare assessment reports when required.</li><li>
Assist team members on cross-functional projects as directed by the Line Manager.</li><li>
Maintain and update personal task lists on a daily basis, ensuring visibility and progress tracking.</li></ul><h2 class="jobSectionHeader"> 
Qualifications &amp; Experience:</h2><ul><li>
Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>
Experience: 7&ndash;8 years of proven experience as a Business Analyst, preferably in CRM or IT-focused roles.</li><li>
Certifications (Preferred):<ul><li>
IIBA-CCBA</li><li>
IIBA-CBAP</li><li>
PMI-PBA</li></ul></li><li>
Skills:<ul><li>
Strong analytical and problem-solving skills</li><li>
Excellent documentation and requirement-gathering skills</li><li>
Ability to communicate effectively in English (written &amp; spoken)</li></ul></li></ul><h2 class="jobSectionHeader"> 
Preferred Background:</h2><ul><li>
Prior experience working in IT or CRM-driven environments</li><li>
Strong understanding of CRM systems, business workflows, and process re-engineering</li><li>
Ability to work collaboratively across technical and business teams</li></ul>
fRB6AEej5s</div>

Senior Business Analyst - CRM

Datamatics Technologies

<div>
 
 
 Job Description &ndash; CRM Business Analyst
 
 
 
 
 
 
 Location:
 
 &nbsp;Pakistan (Remote)
 
 
 
 
 Job Type:
 
 Full-Time&nbsp;
 
 
 Experience:
 
 6+ Years of Experience.
 
 
 
 
 
 Role Title:
 
 CRM Business Analyst
 
 Role Purpose:
 
 
 The CRM Business Analyst will serve as the key liaison between Business Units and IT, responsible for analyzing, articulating, and documenting all CRM-related business requirements. The role involves understanding current processes, proposing improvements, and ensuring optimal utilization of CRM systems in collaboration with IT, Enterprise Architecture (EA), and relevant stakeholders.
 
 
 The CRM BA will support digital transformation initiatives by converting business needs into clear, structured requirements such as Business Requirement Documents (BRD), User Stories, Process Flows, and Wireframes.
 
 
 
 Key Responsibilities:
 
 
 Core Responsibilities:
 
 <ol>
 <li>
 
 Analyze submitted business requirements and develop an initial understanding of needs, identifying clarifications and preparing queries.
 
 </li>
 <li>
 
 Coordinate requirement-gathering sessions with IT Project Managers and business stakeholders to understand current and proposed CRM processes.
 
 </li>
 <li>
 
 Conduct detailed elicitation sessions with relevant stakeholders to capture all necessary information for CRM enhancements or change requests.
 
 </li>
 <li>
 
 Evaluate existing business processes, identify gaps, and propose improved &ldquo;To-Be&rdquo; processes, including workflows and wireframes where applicable.
 
 </li>
 <li>
 
 Prepare detailed documentation such as BRD, DOU, and User Stories with acceptance criteria, ensuring internal IT review before circulating to business units.
 
 </li>
 <li>
 
 Update requirement documents based on feedback from IT and Business, ensuring complete alignment before final approval.
 
 </li>
 <li>
 
 Support the IT Project Manager during System Integration Testing (SIT) and System Acceptance Testing (SAT), and assist business teams during UAT.
 
 </li>
 <li>
 
 Perform impact assessments for proposed changes and prepare assessment reports when required.
 
 </li>
 <li>
 
 Assist team members on cross-functional projects as directed by the Line Manager.
 
 </li>
 <li>
 
 Maintain and update personal task lists on a daily basis, ensuring visibility and progress tracking.
 
 
 </li>
 </ol>
 
 Qualifications &amp; Experience:
 
 <ul>
 <li>
 
 
 Education:
 
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 
 </li>
 <li>
 
 
 Experience:
 
 7&ndash;8 years of proven experience as a Business Analyst, preferably in CRM or IT-focused roles.
 
 </li>
 <li>
 
 
 Certifications (Preferred):
 
 
 <ul>
 <li>
 
 IIBA-CCBA
 
 </li>
 <li>
 
 IIBA-CBAP
 
 </li>
 <li>
 
 PMI-PBA
 
 </li>
 </ul>
 </li>
 <li>
 
 
 Skills:
 
 
 <ul>
 <li>
 
 Strong analytical and problem-solving skills
 
 </li>
 <li>
 
 Excellent documentation and requirement-gathering skills
 
 </li>
 <li>
 
 Ability to communicate effectively in English (written &amp; spoken)
 
 
 </li>
 </ul>
 </li>
 </ul>
 
 Preferred Background:
 
 <ul>
 <li>
 
 Prior experience working in IT or CRM-driven environments
 
 </li>
 <li>
 
 Strong understanding of CRM systems, business workflows, and process re-engineering
 
 </li>
 <li>
 
 Ability to work collaboratively across technical and business teams
 
 </li>
 </ul>
</div>

LN Technologies

LN Technologies, a subsidiary of App Maisters Inc. USA, is an Enterprise App Development company that specializes in developing Mobility, Web, BI and Cloud-based solutions. With over 400 successful projects under our portfolio, we take pride in catering to the needs of all sizes and types of clients, from ambitious startups &amp; small businesses to large multinationalsWe are hiring a Senior Business Analyst (Morning/Evening Shift) for our sales and business development team based in Houston, TX, USA.Job Description:<ul><li>Management: Lead the end-to-end RFP process, including analyzing RFP requirements, RFP coordinating cross-functional teams, and ensuring timely submission of high-quality proposals. Collaborate with sales, technical, and subject matter experts to gather information, develop proposal content, and address client needs.</li><li>Requirements Gathering and Analysis: Conduct interviews and workshops with stakeholders to understand business needs, document requirements, and define scope. Analyze and translate requirements into functional specifications and user stories, ensuring alignment with project objectives.</li><li>Process Improvement: Identify opportunities to improve existing business processes, workflows, and systems. Work closely with stakeholders to streamline processes, increase efficiency, and optimize resource allocation.</li><li>Data Analysis: Analyze and interpret complex data sets to identify trends, patterns, and insights. Present findings in a clear and concise manner to support data-driven decision-making and strategic planning.</li><li>Stakeholder Management: Collaborate with stakeholders at all levels, including business users, project managers, developers, and executives. Facilitate effective communication, manage expectations, and ensure alignment between business needs and technical solutions.</li><li>Documentation and Reporting: Prepare comprehensive documentation, including business requirements, process flows, use cases, and functional specifications. Generate reports and deliver presentations to communicate project status, key metrics, and recommendations to management and stakeholders.</li><li>Quality Assurance: Assist in defining test scenarios and acceptance criteria. Collaborate with the testing team to ensure the delivered solution meets the defined requirements and quality standards.</li></ul>Requirements:<ul><li>Experience: Minimum of 4-5 years of experience as a Business Analyst, with a focus on managing RFPs. Experience in the software or technology industry is preferred.</li><li>RFP Expertise: In-depth knowledge and understanding of RFP processes, including requirements analysis, proposal development, and vendor evaluation. Familiarity with various RFP software tools and platforms is a plus.</li><li>Business Analysis Skills: Strong analytical and problem-solving abilities. Proficiency in gathering and documenting requirements, process modeling, and creating functional specifications. Knowledge of Agile methodologies is desirable.</li><li>Communication Skills: Excellent verbal and written communication skills. Ability to effectively collaborate with stakeholders, facilitate meetings, and present complex information in a clear and concise manner.</li><li>Data Analysis: Solid understanding of data analysis techniques and tools. Proficiency in Excel or other data analysis software. Experience with data visualization tools is a plus.</li><li>Stakeholder Management: Proven ability to build and maintain relationships with stakeholders at various levels. Strong negotiation and conflict resolution skills.</li><li>Attention to Detail: Strong attention to detail and ability to ensure accuracy in documentation and deliverables.</li></ul>Education:<ul><li>Bachelor's degree in Business Administration, Computer Science, or a related field. Relevant certifications such as Certified Business Analyst Professional (CBAP) or Project Management Professional (PMP) are a plus.</li><li>Join our dynamic team and contribute to our organization's success by leveraging your business analysis skills and RFP expertise. Apply today and be part of a collaborative environment where your contributions are valued and recognized</li></ul>Shift Timings: 11:00 am - 8:00 pmJob Type: Full-timeApplication Question(s):<ul><li>How many years you have got experience in making RFP's?</li><li>What is your current gross salary?</li><li>What is your expected gross salary?</li><li>Have you worked on FSD?</li><li>Have you done information gathering on the Mobile App?</li><li>Are you comfortable working the night shift?</li><li>Are you comfortable with an on-site job?</li><li>How soon can you join us?</li></ul>Work Location: In person

Sr. Business Analyst Morning/Evening Shift

360training

<div>
 
 About 360training
 
 
 
 360training.com is a rapidly growing leader in online training and certification across a wide range of industries and professions. 360training.com provides customers with the regulated training they need to get and keep jobs they want. Over the years, we have continued to grow our expansive library of regulatory-approved training courses with new content suited for today&rsquo;s modern workforce. By offering these courses online, all 360training.com users experience the convenience and flexibility of earning their certifications in their own time, from anywhere in the world.
 
 
 At 360training.com, we promote a culture of excellence centered around our two core values: Deliver Results and Do the Right Thing. That focus fosters the success of our employees, while maintaining a team-centric environment which inspires them to do their absolute best. One thing our associates get to experience is the ability to make an impact on day one of working here.
 
 
 360training offers a compelling compensation package that ties to performance and impact. We offer quality health insurance for employees, their dependents and parent including OPD, dental and vision coverage to meet a variety of needs. We also offer benefits of life and disability, time off, leave encashment, EOBI and gratuity. With twice a year promotion opportunity.
 
 
 
 Business Systems Analyst
 
 
 
 We are seeking a detail-oriented and analytical Business Systems Analyst to join our team. This role offers the opportunity to work on critical projects in a rapidly growing company that values innovation, collaboration, and continuous improvement. As a Business Systems Analyst at 360training, you will work closely with stakeholders to gather and translate business requirements into technical specifications, supporting our mission to provide top-tier online training solutions.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Requirement Gathering and Analysis:
 </li>
 <li>
 Collaborate with stakeholders to identify and document business requirements.
 </li>
 <li>
 Conduct thorough analysis to ensure a clear understanding of business needs and objectives.
 </li>
 <li>
 Translate business requirements into detailed technical specifications for the development team.
 </li>
 <li>
 Process Improvement:
 </li>
 <li>
 Analyze existing business processes and identify areas for improvement.
 </li>
 <li>
 Recommend and implement process enhancements to increase efficiency and effectiveness.
 </li>
 <li>
 Develop and maintain process documentation and workflow diagrams.
 </li>
 <li>
 Support Project Management:
 </li>
 <li>
 Assist in project planning, including defining project scope, goals, and deliverables.
 </li>
 <li>
 Work with project managers to ensure requirements are understood and implemented correctly.
 </li>
 <li>
 Track project progress and report on milestones and deliverables.
 </li>
 <li>
 Stakeholder Communication:
 </li>
 <li>
 Serve as a liaison between business stakeholders and the technology team.
 </li>
 <li>
 Facilitate clear and effective communication to ensure alignment on project goals and expectations.
 </li>
 <li>
 Provide regular updates to stakeholders on project status and outcomes.
 </li>
 <li>
 Data Analysis and Reporting:
 </li>
 <li>
 Analyze data to support business decisions and identify trends and insights.
 </li>
 <li>
 Prepare reports and presentations to communicate findings and recommendations to stakeholders.
 </li>
 <li>
 Ensure data accuracy and integrity in all analyses and reports.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in Business Administration, Information Technology, or a related field.
 </li>
 <li>
 Experience: Minimum of 3 years of experience in business analysis or a related role. Experience in the e-learning or regulated training industry is a plus.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Ability to translate complex business requirements into technical specifications.
 </li>
 <li>
 Proficiency in business analysis tools and software.
 </li>
 <li>
 Experience with process improvement methodologies.
 </li>
 <li>
 Strong attention to detail and organizational skills.
 </li>
 </ul>
</div>

Business Systems Analyst (Remote)

360training.com

<div><div>About 360training</div>
<div><div>360training.com is a rapidly growing leader in online training and certification across a wide range of industries and professions. 360training.com provides customers with the regulated training they need to get and keep jobs they want. Over the years, we have continued to grow our expansive library of regulatory-approved training courses with new content suited for today&rsquo;s modern workforce. By offering these courses online, all 360training.com users experience the convenience and flexibility of earning their certifications in their own time, from anywhere in the world. 
 
At 360training.com, we promote a culture of excellence centered around our two core values: Deliver Results and Do the Right Thing. That focus fosters the success of our employees, while maintaining a team-centric environment which inspires them to do their absolute best. One thing our associates get to experience is the ability to make an impact on day one of working here.</div>
<div></div><div>360training offers a compelling compensation package that ties to performance and impact. We offer quality health insurance for employees, their dependents and parent including OPD, dental and vision coverage to meet a variety of needs. We also offer benefits of life and disability, time off, leave encashment, EOBI and gratuity. With twice a year promotion opportunity.</div>
.</div>
<div>Business Systems Analyst 
We are seeking a detail-oriented and analytical Business Systems Analyst to join our team. This role offers the opportunity to work on critical projects in a rapidly growing company that values innovation, collaboration, and continuous improvement. As a Business Systems Analyst at 360training, you will work closely with stakeholders to gather and translate business requirements into technical specifications, supporting our mission to provide top-tier online training solutions. 
 
Key Responsibilities:</div>
<div> 
1. Requirement Gathering and Analysis:</div>
<ul><li>Collaborate with stakeholders to identify and document business requirements.</li>
<li>Conduct thorough analysis to ensure a clear understanding of business needs and objectives.</li>
<li>Translate business requirements into detailed technical specifications for the development team.</li>
</ul><div>2. Process Improvement:</div>
<ul><li>Analyze existing business processes and identify areas for improvement.</li>
<li>Recommend and implement process enhancements to increase efficiency and effectiveness.</li>
<li>Develop and maintain process documentation and workflow diagrams.</li>
</ul><div>3. Support Project Management:</div>
<ul><li>Assist in project planning, including defining project scope, goals, and deliverables.</li>
<li>Work with project managers to ensure requirements are understood and implemented correctly.</li>
<li>Track project progress and report on milestones and deliverables.</li>
</ul><div>4. Stakeholder Communication:</div>
<ul><li>Serve as a liaison between business stakeholders and the technology team.</li>
<li>Facilitate clear and effective communication to ensure alignment on project goals and expectations.</li>
<li>Provide regular updates to stakeholders on project status and outcomes.</li>
</ul><div>5. Data Analysis and Reporting:</div>
<ul><li>Analyze data to support business decisions and identify trends and insights.</li>
<li>Prepare reports and presentations to communicate findings and recommendations to stakeholders.</li>
<li>Ensure data accuracy and integrity in all analyses and reports.</li>
</ul><div>Qualifications:</div>
<ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Information Technology, or a related field.</li>
<li>Experience: Minimum of 3 years of experience in business analysis or a related role. Experience in the e-learning or regulated training industry is a plus.</li>
</ul><div>Skills:</div>
<ul><li>Strong analytical and problem-solving skills.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to translate complex business requirements into technical specifications.</li>
<li>Proficiency in business analysis tools and software.</li>
<li>Experience with process improvement methodologies.</li>
<li>Strong attention to detail and organizational skills.</li></ul></div>

foodpanda

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 The pandas have embarked on an inspiring journey to serve &ldquo;Meal for Every Table.&rdquo; This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food and more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table.
 
 
 Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as a &ldquo;Performance Analyst&rdquo; and play your part in the &ldquo;Commercial Domain.&rdquo;
 
 
 On this journey, you will report to &ldquo;Senior Manager, Global Food Service Operations"
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Analyse weekly and monthly business performance, prepare and deliver reports for the regional leadership of GFS
 </li>
 <li>
 Use analytics to develop forecasts, measure trends and design quantifiable plans to mitigate any potential risks and establish strategic priorities
 </li>
 <li>
 Use data analytics to understand current processes, identify opportunities and develop business models
 </li>
 <li>
 Analyse and evaluate project risks and opportunities across multiple functions and design project scope, deliverables and frameworks for new initiatives
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 3 to 5 years experience as a BI/Data analyst.
 </li>
 <li>
 At least a Bachelor's degree in a quantitative subject, e.g. computer science, physics, mathematics, economics, engineering or demonstrable relevant practical experience.
 </li>
 <li>
 Highly proficient in SQL.
 </li>
 <li>
 Creative in data visualization (Tableau or another modern visualization tool is a must).
 </li>
 <li>
 Competence with reproducible data analysis using Python.
 </li>
 <li>
 Strong command over the entire data analysis lifecycle including; problem formulation, data auditing, rigorous analysis, interpretation, recommendations, and presentation.
 </li>
 <li>
 Familiarity with BigQuery and the Google Cloud Platform is a plus.
 </li>
 <li>
 Experience using git.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 We are fast, like mind boggling fast! So if you&rsquo;re someone who loves ever changing goals and loves optimization, you&rsquo;re the right fit for us!
 </li>
 <li>
 We love people who can develop things from scratch, own them and then work on improving them.
 </li>
 <li>
 We love what we do, and we don&rsquo;t rest until we&rsquo;ve achieved our targets. So if you&rsquo;re also someone who is driven until the dream is achieved, come join us!
 </li>
 </ul>
</div>

Performance Analyst

Sapphire Consulting Services

<div><div>Experience required for the Job:
</div>REQUIRED SKILLS:
Job Description:
We are looking for an IT Technical Business Analyst to support our Data Analytics team. The ideal candidate will gather business requirements, translate them into technical specifications, and work closely with developers, BI teams, and data engineers to deliver analytical solutions.
Key Responsibilities:
<ul><li>Gather and document business requirements through meetings and discussions with stakeholders.</li>
<li>Translate requirements into functional specifications (BRD, SRS, Use Cases, User Stories).</li>
<li>Analyze business processes and identify areas for improvement or automation.</li>
<li>Coordinate with technical teams to ensure accurate understanding and implementation of requirements.</li>
<li>Perform system and user acceptance testing (UAT) to validate delivered solutions.</li>
<li>Prepare and maintain project documentation, including workflows, reports, and change requests.</li>
<li>Communicate project status, risks, and issues with stakeholders to ensure smooth project execution.</li>
</ul>
Required Skills:
<ul><li>Good understanding of Data Analytics, BI concepts, SQL, and basic data modeling.</li>
<li>Experience with BI tools such as Power BI, Superset, Oracle Analytics, or similar platforms.</li>
<li>Ability to write basic to intermediate SQL queries for analysis and validation.</li>
<li>Strong documentation, analytical, and problem-solving skills (BRD, SRS, Use Cases, User Stories).</li>
<li>Good communication and stakeholder management skills for interacting with cross-functional teams.</li>
</ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, Software Engineering, or related field.</li>
<li>1.5&ndash;2 years of relevant experience (Technical BA / BI Analyst / Data Analyst).</li>
</ul>
Email your resumes/profiles to (jobs@sapphire.co)</div>

Business Analyst – Data Analytics

Explore 1462+ Senior business analyst in Karachi this December. Find roles across top companies and apply now to boost your career.

1462 senior business analyst jobs IN Karachi

Senior Business Analyst - CRM

Senior Business Analyst - CRM

Sr. Business Analyst Morning/Evening Shift

Business Systems Analyst (Remote)

Business Systems Analyst (Remote)

Performance Analyst

Business Analyst – Data Analytics