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senior service engineer

Yokogawa

<div><div>Not just a job, but a career</div><div>
Yokogawa, award winner for &lsquo;Best Asset Monitoring Technology&rsquo; and &lsquo;Best Digital Twin Technology&rsquo; at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.</div><div></div><div>
Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.</div><div></div><div>
About the Team 
Our 18,000 employees work in over 60 countries with one corporate mission, to &quot;co-innovate tomorrow&quot;. We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.</div><div></div><div>
Job Purpose</div><div>
Be responsible &amp; accountable for all related service activities within Iraq and Jordan region.</div><div></div><div>
Key Responsibilities &amp; Accountabilities</div><ul><li>
Coordinate closely with customer operations and project delivery teams to ensure smooth workflows and minimal disruption to plant operations</li><li>
Coordinate, supervise, and manage subcontractors and sub-vendors to ensure compliance with project and service requirements</li><li>
Provide onsite and remote technical support, perform system diagnostics and troubleshooting, and prepare accurate service and technical reports</li><li>
Ensure strict adherence to site safety regulations, customer HSE requirements, and Yokogawa quality standard.</li><li>
Support in system upgrades, modifications, and small project implementations as required</li><li>
Technical Support to regional Service Team for escalated service cases of Yokogawa products and Analyzer systems.</li><li>
Communicate with Global Response Center and other stakeholders for escalated cases and solutions.</li><li>
Develop technical documents for Service Team&rsquo;s competency development</li></ul><ul><li>
Support Service business development activities.</li><li>
Establish and maintain strong customer relationships through high-quality service delivery, contributing to customer satisfaction, repeat business, and referrals.</li></ul><ul><li>
Maintaining the current service contracts by achieving customer satisfaction.</li><li>
Support company for any events of planned and unplanned/ routine or downtime activities 24x7</li><li>
Remote assistance to company engineers by identifying the technical issues and providing solutions</li></ul><div></div><div>
Qualification and Experience</div><ul><li>
Bachelors degree in Instrumentation / Electronics Engineering</li><li>
Minimum 7 years of experience in service or maintenance with certain years in automation systems.</li><li>
Experience on Yokogawa / Equivalent systems preferable</li></ul><div></div><div>
Competencies</div><div>
Technical Skills:</div><ul><li>
Strong hands-on experience with DCS, ESD, SCADA, and Field Instrumentation.</li><li>
Familiarity with Yokogawa systems is a strong advantage.</li><li>
Ability to read and interpret technical drawings, loop diagrams, and control narratives.</li></ul><div>
Soft Skills:</div><ul><li>
Good communication and interpersonal skills.</li><li>
Ability to work independently under pressure and in remote site environments.</li><li>
Strong problem-solving attitude and customer-focused mindset.</li></ul><div></div><div>
Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.</div><div></div><div>
Are you being referred to one of our roles? If so, ask your connection at Yokogawa 
about our Employee Referral process!</div></div>

Senior Service Engineer

<div>
 
 Not just a job, but a career
 
 
 
 Yokogawa, award winner for &lsquo;Best Asset Monitoring Technology&rsquo; and &lsquo;Best Digital Twin Technology&rsquo; at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.
 
 
 Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
 
 
 
 About The Team
 
 
 
 Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
 
 
 
 Job Purpose
 
 
 
 Be responsible &amp; accountable for all related service activities within Iraq and Jordan region.
 
 
 
 Key Responsibilities &amp; Accountabilities
 
 
 
 <ul>
 <li>
 Coordinate closely with customer operations and project delivery teams to ensure smooth workflows and minimal disruption to plant operations
 </li>
 <li>
 Coordinate, supervise, and manage subcontractors and sub-vendors to ensure compliance with project and service requirements
 </li>
 <li>
 Provide onsite and remote technical support, perform system diagnostics and troubleshooting, and prepare accurate service and technical reports
 </li>
 <li>
 Ensure strict adherence to site safety regulations, customer HSE requirements, and Yokogawa quality standard.
 </li>
 <li>
 Support in system upgrades, modifications, and small project implementations as required
 </li>
 <li>
 Technical Support to regional Service Team for escalated service cases of Yokogawa products and Analyzer systems.
 </li>
 <li>
 Communicate with Global Response Center and other stakeholders for escalated cases and solutions.
 </li>
 <li>
 Develop technical documents for Service Team&rsquo;s competency development
 </li>
 <li>
 Support Service business development activities.
 </li>
 <li>
 Establish and maintain strong customer relationships through high-quality service delivery, contributing to customer satisfaction, repeat business, and referrals.
 </li>
 <li>
 Maintaining the current service contracts by achieving customer satisfaction.
 </li>
 <li>
 Support company for any events of planned and unplanned/ routine or downtime activities 24x7
 </li>
 <li>
 Remote assistance to company engineers by identifying the technical issues and providing solutions
 
 
 </li>
 </ul>
 
 Qualification And Experience
 
 
 
 <ul>
 <li>
 Bachelors degree in Instrumentation / Electronics Engineering
 </li>
 <li>
 Minimum 7 years of experience in service or maintenance with certain years in automation systems.
 </li>
 <li>
 Experience on Yokogawa / Equivalent systems preferable
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Strong hands-on experience with DCS, ESD, SCADA, and Field Instrumentation.
 </li>
 <li>
 Familiarity with Yokogawa systems is a strong advantage.
 </li>
 <li>
 Ability to read and interpret technical drawings, loop diagrams, and control narratives.
 
 
 </li>
 </ul>
 
 Soft Skills
 
 
 
 <ul>
 <li>
 Good communication and interpersonal skills.
 </li>
 <li>
 Ability to work independently under pressure and in remote site environments.
 </li>
 <li>
 Strong problem-solving attitude and customer-focused mindset.
 
 
 </li>
 </ul>
 Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.
 
 
 Are you being referred to one of our roles? If so, ask your connection at Yokogawa
 
 
 about our Employee Referral process!
</div>

Bapco Energies

<div>
 
 Job Purpose
 
 
 
 
 JOB DESCRIPTION
 
 
 
 To provide technical support by developing specifications, design/layout project schedules and all other engineering aspects related to the development of service stations and bulk fuel storage facilities in the local market to ensure full compliance with the Company standards and specifications.
 
 
 
 Key Result Areas
 
 
 
 <ul>
 <li>
 Work with engineering consultants to develop the layout design and detailed drawings of new
 
 
 </li>
 </ul>
 and redevelopment service stations and bulk fuel storage facilities and all other civil,
 
 
 electrical and mechanical jobs to ensure compliance with Bapco's standards and policies.
 
 
 <ul>
 <li>
 Assist consultants, contractors and suppliers on different engineering aspects/ documentations
 
 
 </li>
 </ul>
 to ensure compliance with the company's established standards and technical specifications.
 
 
 <ul>
 <li>
 Prepare and maintain project schedules and work deliverables to provide predicted and actual
 
 
 </li>
 </ul>
 progress of work in Local Marketing development projects to ensure that all assigned works
 
 
 
 Are Monitored And Are Within The Company&rsquo;s Requirements.
 
 
 
 <ul>
 <li>
 Prepare service orders and cost estimates for major mechanical, electrical and civil works
 
 
 </li>
 </ul>
 related to modification/upgrade of the existing Bapco service stations.
 
 
 <ul>
 <li>
 Develop scope of works and prepare technical specifications and tender documents for
 
 
 </li>
 </ul>
 various Local Marketing projects.
 
 
 <ul>
 <li>
 Review contractor's tendered documents to ensure compliance with the company's standards
 
 
 </li>
 </ul>
 and established specifications.
 
 
 <ul>
 <li>
 Carry out frequent site visits to service stations and various local market projects to monitor
 
 
 </li>
 </ul>
 the progress of work, ensure contractors work safely and within agreed specs and in
 
 
 accordance to the Company's standards and HSE regulations.
 
 
 <ul>
 <li>
 Prepare purchase orders and cost estimates for materials, equipment, systems and other items
 
 
 </li>
 </ul>
 related to the company service stations and Local Marketing facilities, through the use of
 
 
 EMPAC, CMM and other systems.
 
 
 <ul>
 <li>
 Conduct progress meetings with consultants and contractors to review overall work progress
 
 
 </li>
 </ul>
 and schedules, in consultation with Senior Engineer.
 
 
 
 Knowledge Skills And Experience
 
 
 
 1- BSc. in Mechanical Engineering or equivalent.
 
 
 2- Minimum 5 years experience in engineering design together with experience in construction,
 
 
 and redevelopment, knowledge of petroleum distribution and retailing business including
 
 
 service stations and bulk fuel storage facilities.
 
 
 3- Ability to integrate legal/regulatory, financial, engineering, marketing, sales, various technical/
 
 
 commercial aspects of petroleum distribution and retailing operation.
 
 
 4- Up-to-date knowledge of current trends, designs, materials and equipment of service stations
 
 
 and bulk fuel storage facilities.
 
 
 5- Good analytical skills and computer literacy as well as good knowledge and proficiency in
 
 
 AutoCAD.
 
 
 6- Good knowledge of operational standards and HSE regulations.
 
 
 7- Highly competent in communicating in English and Arabic with ability to produce technical
 
 
 reports, prepare and make presentations and handle all routine correspondence related to his
 
 
 work.
 
 
 
 About Us
 
 
 
 Bapco Energies operates a portfolio spanning the entire energy value chain in the Kingdom of Bahrain. The portfolio includes wholly-owned subsidiaries and specialized operating companies. Together, these companies drive Bapco Energies' mission to power the next generation.
 
 
 
 About The Team
 
 
 
 Bapco Refining (with a legacy of being referred to as &ldquo;The Company&rdquo; in Arabic - Ash Shariqa locally) is a trusted and enterprising organisation, which has never stood still since its inception. The first to discover oil in the Arabian peninsula in 1932, it started exporting crude in 1934, and installed the region&rsquo;s first crude oil refinery in 1936.
 
 
 Since then the Company has helped shape the modern Kingdom of Bahrain, not simply through the generation of wealth, but through its committed development of the people of Bahrain. The Company is known as the incubator of much of the leadership talent in Bahrain developed over many decades. Bapco Refining touches all aspects of life in the Kingdom.
 
 
 With a rich history of more than 85 years, the adventure continues with new ambitions and initiatives in the downstream sector as well as oil and gas field development. The most recent is the Company&rsquo;s multi-billion dollar expansion project which will significantly increase the Refinery&rsquo;s capacity and employ the latest refining technology to meet future customer demands, latest fuels specifications and environmental compliance.
 
 
 Bapco Refining is engaged in the oil industry including refining and distribution of petroleum products, sales and exports of crude oil and refined products.
</div>

Engineer

Huxley

<div>
 
 
 Job Title: Data Engineer
 
 
 
 
 Location:
 
 Bahrain (On-site preferred)
 
 
 Experience Level:
 
 Senior (5+ years)
 
 
 
 Job Summary:
 
 
 
 We are looking for an experienced
 
 Data Engineer
 
 with strong financial domain expertise to design, build, and maintain scalable data solutions that support accurate financial reporting and regulatory compliance. The ideal candidate will have hands-on experience in
 
 ETL pipeline development
 
 ,
 
 SQL Server
 
 , and
 
 SAS EG/DI
 
 , with a solid understanding of
 
 data warehousing concepts
 
 . Exposure to banking, fintech, or financial services is essential.
 
 
 This role requires someone who can
 
 hit the ground running
 
 due to a critical project deadline. Finance knowledge is key, as the position involves optimizing data warehouses and consolidating financial data such as
 
 budgets, income statements, balance sheets, and P&amp;L reports
 
 .
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Design, build, and maintain
 
 ETL pipelines
 
 for financial data processing.
 </li>
 <li>
 Develop and optimize
 
 SQL Server T-SQL procedures/functions
 
 for batch processing and reporting.
 </li>
 <li>
 Build and manage
 
 SAS EG and SAS DI jobs
 
 .
 </li>
 <li>
 Consolidate and analyze financial data (budgets, income statement forecasts, balance sheet, profit and loss).
 </li>
 <li>
 Contribute to
 
 data warehouse design
 
 , data modeling, and database management solutions.
 </li>
 <li>
 Ensure data quality and accuracy for month-end close, risk reporting, and regulatory compliance.
 </li>
 <li>
 Research and resolve discrepancies in financial data.
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor's degree in Computer Science or related field.
 </li>
 <li>
 
 Experience:
 
 Minimum 5+ years in
 
 Data Engineering
 
 within
 
 Banking/Finance
 
 domain.
 </li>
 <li>
 
 Technical Skills:
 
 <ul>
 <li>
 SQL Development (SQL Server), Oracle, Teradata
 </li>
 <li>
 SAS EG / SAS DI
 </li>
 <li>
 ETL Tools and Processes
 </li>
 <li>
 Data Warehousing &amp; Data Modeling
 </li>
 </ul>
 </li>
 <li>
 
 Domain Expertise:
 
 <ul>
 <li>
 Financial reporting (Balance Sheet, P&amp;L, Risk Reporting, Budgets, Income Statement Forecasts)
 
 
 </li>
 </ul>
 </li>
 </ul>
 Preferred Profile:
 
 
 <ul>
 <li>
 Banking or financial services experience (Finance Department exposure).
 </li>
 <li>
 Strong understanding of
 
 regulatory compliance
 
 and
 
 risk management
 
 .
 </li>
 <li>
 Ability to work on-site in Bahrain.
 </li>
 </ul>
 
 
 If interested, please share your updated CV in Word format to y[dot]elmkadem[at]huxley[dot]com.
 
 
 
 
 Recommendations are welcome.
 
 
 
 
 Kind regards,
 
 
 Youness
 
 
 
 
 
 
 Let op: vacaturefraude
 
 
 
 
 Helaas komt vacaturefraude steeds vaker voor. We waarschuwen je voor mogelijke misleiding:
 
 * Wij zullen nooit via WhatsApp of in een videogesprek vragen om jouw persoonlijke gegevens (zoals een kopie van je ID, bankgegevens of BSN).
 
 * Twijfel je over de echtheid van een vacature of contactpersoon? Neem dan altijd rechtstreeks contact met ons op via de offici&euml;le contactgegevens op onze website.
 
 
 
 Important: job fraud
 
 
 
 Unfortunately, job fraud is becoming more common. Beware of such scams:
 
 * We will never ask for personal information (such as a copy of your ID, bank details, or social security number) via WhatsApp or during a video call.
 
 * If you're unsure whether a vacancy or contact person is legitimate, please reach out to us directly using the official contact details on our website.
 
</div>

Data Engineer

Citi

<div>
 
 
 Engineer the future of global finance. At Citi, our Tech team doesn&rsquo;t just support finance &ndash; we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.
 
 
 
 
 The Applications Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
 </li>
 <li>
 Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
 </li>
 <li>
 Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
 </li>
 <li>
 Start of day checks, continuous monitoring, and regional handover.
 </li>
 <li>
 Perform same day risk reconciliations
 </li>
 <li>
 Develop and maintain technical support documentation.
 </li>
 <li>
 Identifies ways to maximize the potential of the applications used
 </li>
 <li>
 Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
 </li>
 <li>
 Ensures that storage and archiving procedures are in place and functioning correctly
 </li>
 <li>
 Formulates and defines scope and objectives for complex application enhancements and problem resolution
 </li>
 <li>
 Reviews and develops application contingency planning to ensure availability to users.
 </li>
 <li>
 Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
 </li>
 <li>
 Participate in application releases, from development, testing and deployment into production.
 </li>
 <li>
 Engages in post implementation analysis to ensure successful system design and functionality.
 </li>
 <li>
 Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
 </li>
 <li>
 Ensures essential procedures are followed and helps to define operating standards and processes.
 </li>
 <li>
 Act as a liaison between users/traders, interfacing internal technology groups and vendors.
 </li>
 <li>
 Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
 </li>
 <li>
 Acts as advisor or coach to new or lower level analysts.
 </li>
 <li>
 Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
 </li>
 <li>
 Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
 </li>
 <li>
 Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
 </li>
 <li>
 Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
 </li>
 <li>
 Performs other duties and functions as assigned.
 </li>
 <li>
 Has the ability to operate with a limited level of direct supervision.
 </li>
 <li>
 Can exercise independence of judgement and autonomy.
 </li>
 <li>
 Acts as SME to senior stakeholders and /or other team members.
 </li>
 <li>
 Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Significant experience in an Application Support role.
 </li>
 <li>
 Experience installing, configuring or supporting business applications.
 </li>
 <li>
 Experience with some programming languages and willingness/ability to learn.
 </li>
 <li>
 Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
 </li>
 <li>
 Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
 </li>
 <li>
 Demonstrated analytical skills
 </li>
 <li>
 Issue tracking and reporting using tools
 </li>
 <li>
 Knowledge/ experience of problem Management Tools.
 </li>
 <li>
 Good all-round technical skills
 </li>
 <li>
 Effectively share information with other support team members and with other technology teams
 </li>
 <li>
 Ability to plan and organize workload
 </li>
 <li>
 Consistently demonstrates clear and concise written and verbal communication skills
 </li>
 <li>
 Ability to communicate appropriately to relevant stakeholders
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s/University degree or equivalent experience
 
 
 </li>
 </ul>
 ------------------------------------------------------
 
 
 
 Job Family Group:
 
 
 
 Technology
 
 
 ------------------------------------------------------
 
 
 
 Job Family:
 
 
 
 Applications Support
 
 
 ------------------------------------------------------
 
 
 
 Time Type:
 
 
 
 Full time
 
 
 ------------------------------------------------------
 
 
 
 Most Relevant Skills
 
 
 
 Please see the requirements listed above.
 
 
 ------------------------------------------------------
 
 
 
 Other Relevant Skills
 
 
 
 For complementary skills, please see above and/or contact the recruiter.
 
 
 ------------------------------------------------------
 
 
 
 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
 
 
 
 
 If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 
 
 Accessibility at Citi.
 
 
 
 
 View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 
</div>

Senior Support Specialist - Oracle and OpenShift (Assistant Vice President)

Hanaali Group

We are seeking an experienced and highly capable General Manager (GM) to lead our growing Food &amp; Beverage group, which includes a cafe, a bakery, and a Bahraini restaurant concept. This role requires a proven F&amp;B leader with strong operational, financial, and people management expertise.Position Overview: The General Manager will be responsible for the overall performance, growth, and profitability of the business. The role involves overseeing daily operations, driving operational excellence, ensuring brand standards, and leading multi-disciplinary teams across all outlets.Key Responsibilities: -Provide full operational leadership across caf&eacute;s, bakery, and restaurant operations -Oversee P&amp;L performance, budgeting, cost control, and financial targets Drive operational efficiency, quality standards, and consistency across all outlets -Lead, coach, and manage senior managers, outlet managers, and support teams -Ensure high standards of customer experience and service excellence -Develop and implement operational strategies aligned with business goals -Oversee compliance with health, safety, food safety, and regulatory requirements -Work closely with owners and senior management on growth plans, expansions, and improvements -Monitor KPIs, sales performance, and operational reports, and take corrective action when needed -Build a strong performance-driven culture across the organizationRequirements &amp; Qualifications: -Proven experience as a General Manager in the F&amp;B industry is mandatory -Experience managing multiple outlets (caf&eacute;s, restaurants, bakery, or similar concepts) -Strong background in F&amp;B operations, financial management, and cost control -Demonstrated ability to lead large teams and senior managers -Strong understanding of customer experience, brand standards, and service quality -Experience in both front-of-house and back-of-house operations -Strategic thinker with strong problem-solving and decision-making skills -Excellent leadership, communication, and stakeholder management skillsQualified candidates are requested to submit their CVs to hr@hanaali.comJob Type: Full-timeApplication Question(s):<ul><li>Expected Salary</li></ul>

General Manager (F&B Operations)

<div>
 
 
 Engineer the future of global finance. At Citi, our Tech team doesn&rsquo;t just support finance &ndash; we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.
 
 
 
 
 The Applications Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
 </li>
 <li>
 Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
 </li>
 <li>
 Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
 </li>
 <li>
 Start of day checks, continuous monitoring, and regional handover.
 </li>
 <li>
 Perform same day risk reconciliations
 </li>
 <li>
 Develop and maintain technical support documentation.
 </li>
 <li>
 Identifies ways to maximize the potential of the applications used
 </li>
 <li>
 Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
 </li>
 <li>
 Ensures that storage and archiving procedures are in place and functioning correctly
 </li>
 <li>
 Formulates and defines scope and objectives for complex application enhancements and problem resolution
 </li>
 <li>
 Reviews and develops application contingency planning to ensure availability to users.
 </li>
 <li>
 Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
 </li>
 <li>
 Participate in application releases, from development, testing and deployment into production.
 </li>
 <li>
 Engages in post implementation analysis to ensure successful system design and functionality.
 </li>
 <li>
 Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
 </li>
 <li>
 Ensures essential procedures are followed and helps to define operating standards and processes.
 </li>
 <li>
 Act as a liaison between users/traders, interfacing internal technology groups and vendors.
 </li>
 <li>
 Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
 </li>
 <li>
 Acts as advisor or coach to new or lower level analysts.
 </li>
 <li>
 Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
 </li>
 <li>
 Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
 </li>
 <li>
 Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
 </li>
 <li>
 Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
 </li>
 <li>
 Performs other duties and functions as assigned.
 </li>
 <li>
 Has the ability to operate with a limited level of direct supervision.
 </li>
 <li>
 Can exercise independence of judgement and autonomy.
 </li>
 <li>
 Acts as SME to senior stakeholders and /or other team members.
 </li>
 <li>
 Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Proven experience in an Application Support role.
 </li>
 <li>
 Experience installing, configuring or supporting business applications.
 </li>
 <li>
 Experience with some programming languages and willingness/ability to learn.
 </li>
 <li>
 Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
 </li>
 <li>
 Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
 </li>
 <li>
 Demonstrated analytical skills
 </li>
 <li>
 Issue tracking and reporting using tools
 </li>
 <li>
 Knowledge/ experience of problem Management Tools.
 </li>
 <li>
 Good all-round technical skills
 </li>
 <li>
 Effectively share information with other support team members and with other technology teams
 </li>
 <li>
 Ability to plan and organize workload
 </li>
 <li>
 Consistently demonstrates clear and concise written and verbal communication skills
 </li>
 <li>
 Ability to communicate appropriately to relevant stakeholder
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s/University degree or equivalent experience
 
 
 </li>
 </ul>
 
 Good hands-on experience on the following:
 
 
 
 <ul>
 <li>
 Unix , Shell/ Python scripting
 </li>
 <li>
 Oracle , Oracle Golden Gate and Mongo DB
 </li>
 <li>
 ITRS Geneos ,AppDynamics , ELK and Grafana
 </li>
 <li>
 KAFKA, TIBCO EMS
 </li>
 <li>
 Open shift Platform
 </li>
 <li>
 ITIL Concepts
 
 
 </li>
 </ul>
 ------------------------------------------------------
 
 
 
 Job Family Group:
 
 
 
 Technology
 
 
 ------------------------------------------------------
 
 
 
 Job Family:
 
 
 
 Applications Support
 
 
 ------------------------------------------------------
 
 
 
 Time Type:
 
 
 
 Full time
 
 
 ------------------------------------------------------
 
 
 
 Most Relevant Skills
 
 
 
 Please see the requirements listed above.
 
 
 ------------------------------------------------------
 
 
 
 Other Relevant Skills
 
 
 
 For complementary skills, please see above and/or contact the recruiter.
 
 
 ------------------------------------------------------
 
 
 
 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
 
 
 
 
 If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 
 
 Accessibility at Citi.
 
 
 
 
 View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 
</div>

Applications Senior Support Payments Specialist

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