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Arrow Electronics

<div>
 
 Position
 
 
 
 Technical Support Manager- VMware by Broadcom
 
 
 
 Job Description
 
 
 
 We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products.
 
 
 At
 
 Arrow ECS
 
 we are at the forefront of new internet security technology, providing businesses with technical expertise. As a company we sell, install, and maintain customer's software and hardware solutions such as firewalls, antivirus, web filtering, virtual infrastructures, and network traffic load balancers. Our customers can range from small businesses to some of the biggest companies in the world. We work with these customers to ensure that their IT infrastructure is fast, reliable, secure, and most importantly works well for their needs.
 
 
 Our team has created a unique business environment - one of energy, Innovation, passion, creativity, and collaboration.
 
 
 
 What You Will Be Doing at Arrow?
 
 
 
 The Technical Support Manager will lead and manage a team of VMware by Broadcom technical support professionals, ensuring the team provides timely, best-in-class technical assistance to customers. This role involves overseeing day-to-day operations, ensuring service-level agreements (SLAs) are met, and providing coaching and guidance to team members. You have a true passion for teamwork, possess superb communication &amp; organizational skills, and are comfortable with speaking to customers daily. Technical Support Managers lead and/or participate in several ongoing programs, projects &amp; initiatives.
 
 
 The ideal candidate has strong technical knowledge, excellent leadership skills, and a passion for solving customer problems.
 
 
 
 Team Management &amp; Leadership
 
 
 
 <ul>
 <li>
 Lead a team of skilled Technical Support Engineers, including interviewing &amp; hiring, coordinating skills development &amp; training, and optimizing individual &amp; team performance.
 </li>
 <li>
 Supervise, mentor, and coach the technical support team to improve performance and maintain a high level of customer service.
 </li>
 <li>
 Conduct regular performance evaluations, and one-on-one meetings, and provide constructive feedback.
 </li>
 <li>
 Manage team schedules, including shifts and coverage for peak times and holidays.
 </li>
 <li>
 Monitor and manage day-to-day support operations to ensure customer issues are resolved in a timely and efficient manner.
 </li>
 <li>
 Ensure the team meets or exceeds key performance indicators (KPIs) such as response times, resolution times, and customer satisfaction scores.
 </li>
 <li>
 Handle escalated customer issues that require managerial attention.
 </li>
 <li>
 Identify training needs and arrange appropriate training and development programs for team members.
 </li>
 <li>
 Keep the team updated with the latest technology, tools, and processes to enhance support quality.
 </li>
 <li>
 Prepare regular reports on team performance, customer feedback, and key operational metrics.
 </li>
 <li>
 Ensure customer issues are resolved with empathy and professionalism.
 </li>
 <li>
 Regularly review customer feedback to identify areas for service improvement.
 </li>
 <li>
 Help the team to resolve escalated support incidents from our customers and partners. A percentage of calls will be of a complex technical nature.
 
 
 </li>
 </ul>
 
 Who Are We Looking For?
 
 
 
 In this role, you will have the opportunity to acquire lots of new skills, so you must be
 
 keen to learn and embrace new technologies
 
 and commit to rapid skills development.
 
 
 
 Therefore, What Is Essential For Us
 
 
 
 <ul>
 <li>
 Excellent English language skills both written and verbal.
 </li>
 <li>
 Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience).
 </li>
 <li>
 5+ years of experience in technical support, with at least 2-3 years in as senior support engineer or team leader role.
 </li>
 <li>
 Proven ability to manage, mentor, and motivate a team, with excellent decision-making and problem-solving abilities.
 </li>
 <li>
 Ability to build a culture of collaboration, accountability, and continuous learning.
 </li>
 <li>
 Ability to drive team engagement and foster a positive work environment.
 </li>
 <li>
 Excellent verbal and written communication skills, with the ability to explain complex technical issues to both technical and non-technical audiences.
 </li>
 <li>
 Emotional intelligence &amp; conflict resolution skills to manage escalations professionally with customer-first mindset.
 </li>
 <li>
 Experience in identifying and implementing process optimizations to enhance support efficiency.
 </li>
 <li>
 Experience with virtualization, networking, and troubleshooting.
 </li>
 <li>
 The ability to acquire skills and develop quickly is essential.
 </li>
 <li>
 Willingness to work outside of normal business hours.
 </li>
 <li>
 Previous experience in fast-paced technical support departments.
 </li>
 <li>
 Foreign language skills (German, French, or Spanish) would be a plus but not essential.
 
 
 </li>
 </ul>
 
 Location:
 
 
 
 EG-New Cairo, Egypt (Uvenues)
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Category
 
 
 
 Engineering and Technology
</div>

Technical Support Manager- VMware by Broadcom

<div>
 
 Position
 
 
 
 Senior Data Engineer
 
 
 
 Job Description
 
 
 
 Seeking an experienced Senior Data Engineer to design, development, and optimization of
 
 
 our data pipelines, data models, and analytics infrastructure. The ideal candidate has
 
 
 strong experience in building scalable data platforms across operational systems and
 
 
 enterprise data warehouses.
 
 
 Key Responsibilities
 
 
 Core Responsibilities
 
 
 <ul>
 <li>
 Design, build, and maintain scalable ETL/ELT pipelines for structured and unstructured data.
 </li>
 <li>
 Develop high-quality data integration workflows using modern data engineering tools and frameworks.
 </li>
 <li>
 Optimize data processing performance, storage usage, and pipeline reliability.
 </li>
 <li>
 Implement data quality checks, validation rules, and monitoring dashboards.
 </li>
 <li>
 Collaborate with data analysts, data scientists, and business teams to deliver reliable datasets suitable for reporting and analytics.
 </li>
 <li>
 Manage data security, access controls, and governance best practices.
 </li>
 <li>
 Support production workflows, troubleshoot issues, and improve platform stability.
 
 
 </li>
 </ul>
 Additional Responsibilities for Data Models &amp; Structures (Operational + DW)
 
 
 <ul>
 <li>
 Own the design and maintenance of logical and physical data models for
 
 
 </li>
 </ul>
 operational systems and enterprise data warehouse (OLTP + DWH).
 
 
 <ul>
 <li>
 Define and enforce data modeling standards, naming conventions, and schema governance.
 </li>
 <li>
 Translate business processes into efficient database schemas, including star/snowflake models.
 </li>
 <li>
 Optimize queries and database structures for high-performance analytics and real-time data access.
 </li>
 <li>
 Work closely with DBAs, architects, and product teams to ensure data models meet scalability and performance requirements.
 </li>
 <li>
 Lead database refactoring efforts, schema evolution, and versioning processes.
 </li>
 <li>
 Perform impact analysis for schema changes across upstream and downstream systems.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Must-Have Requirements
 
 
 <ul>
 <li>
 5+ years of experience as a Data Engineer or similar role.
 </li>
 <li>
 Strong Python Skills and Experience
 </li>
 <li>
 Strong SQL /PLSQL skills and experience with relational databases (Oracle, PostgreSQL, MySQL, or similar).
 </li>
 <li>
 Experience with NoSQL databases and streaming systems (Kafka, Kinesis, etc.).
 </li>
 <li>
 Hands-on experience with data processing frameworks (Spark, Databricks, or similar).
 </li>
 <li>
 Proficiency with cloud platforms (AWS).
 </li>
 <li>
 Experience with workflow orchestration (Airflow, Prefect, or similar).
 </li>
 <li>
 Strong understanding of ETL/ELT patterns, data warehousing concepts, and BI fundamentals.
 </li>
 <li>
 Proven ability to design robust data models and optimize database structures.
 </li>
 <li>
 Knowledge of data governance, cataloging, and metadata management.
 
 
 </li>
 </ul>
 Nice-to-Have Skills
 
 
 <ul>
 <li>
 Familiarity with CI/CD, infrastructure-as-code, and DevOps practices.
 </li>
 <li>
 Experience with real-time analytics or high-volume distributed data systems
 
 
 </li>
 </ul>
 
 Location:
 
 
 
 EG-Cairo, Egypt (Al Emdad &amp; Al Tamween)
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Category
 
 
 
 Information Technology
</div>

Senior Data Engineer

Mindware

<div>
 
 Job Title
 
 
 
 Technical Support Engineer
 
 
 
 Job Scope
 
 
 
 The Technical Support Engineer is responsible to provide high-quality technical assistance to customers and internal teams. The ideal candidate has solid troubleshooting skills, strong communication abilities, and a customer-focused mindset, responsible for diagnosing issues, resolving technical problems, and ensuring smooth system operations.
 
 
 
 Main Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Provide Level 1 and Level 2 technical support (remote and on-site if required).
 </li>
 <li>
 Troubleshoot hardware, software, and network-related issues.
 </li>
 <li>
 Install, configure, and maintain IT systems and applications.
 </li>
 <li>
 Monitor system performance and ensure availability.
 </li>
 <li>
 Escalate complex issues to senior engineers or vendors when necessary.
 </li>
 <li>
 Document incidents, solutions, and technical procedures.
 </li>
 <li>
 Support system upgrades, patches, and maintenance activities.
 </li>
 <li>
 Assist in implementation and deployment projects.
 </li>
 <li>
 Ensure SLA compliance and timely issue resolution.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 <ul>
 <li>
 2&ndash;5 years of experience in technical support or IT operations.
 </li>
 <li>
 Good understanding of:
 </li>
 <li>
 Networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
 </li>
 <li>
 Active Directory and user management
 </li>
 <li>
 Basic virtualization concepts (VMware / Hyper-V is a plus)
 </li>
 <li>
 Backup and security best practices
 </li>
 <li>
 Experience with ticketing systems.
 </li>
 <li>
 Basic knowledge of cloud platforms (Azure / AWS is a plus)
 
 
 
 </li>
 </ul>
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Computer Science or any other related field
 
 
 
 Experience
 
 
 
 At least 3 years of relevant experience
 
 
</div>

Technical Support Engineer

<div>
 
 Position
 
 
 
 Senior IT Security Compliance Engineer
 
 
 
 Job Description
 
 
 
 The Senior IT Security Compliance Engineer is responsible for developing, maintaining, and advancing the organization&rsquo;s security compliance posture. This role leads security audits, manages compliance frameworks, and ensures the effectiveness of security controls across the organization. The position works closely with cross‑functional stakeholders to support regulatory requirements, customer security inquiries, and continuous security improvements in a SaaS/cloud-based environment.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop, review, and maintain IT security policies, standards, procedures, and guidelines in alignment with industry best practices and regulatory requirements.
 </li>
 <li>
 Lead and coordinate compliance initiatives for security frameworks and standards, including but not limited to ISO 27001, SOC 2, CMMC, NIST, and internal security assessments.
 </li>
 <li>
 Manage audit readiness activities, including documentation preparation, evidence collection, stakeholder coordination, and remediation tracking for internal and external audits.
 </li>
 <li>
 Respond to customer and partner security questionnaires, ensuring accurate, consistent, and timely responses.
 </li>
 <li>
 Conduct periodic security and risk assessments to evaluate the effectiveness of security controls and identify improvement opportunities.
 </li>
 <li>
 Track, manage, and follow up on vulnerability remediation efforts in collaboration with IT, engineering, and operations teams.
 </li>
 <li>
 Prepare and deliver security metrics, compliance reports, and executive-level summaries.
 </li>
 <li>
 Provide security awareness, training, and education to employees to promote a strong security culture across the organization.
 </li>
 <li>
 Support continuous improvement of governance, risk, and compliance (GRC) processes and tooling.
 
 
 </li>
 </ul>
 
 Requirements And Qualifications
 
 
 
 <ul>
 <li>
 Strong knowledge of information security principles, risk management, and compliance frameworks, with a solid understanding of ISO 27001 requirements and controls.
 </li>
 <li>
 Hands-on experience supporting audits and compliance programs for frameworks such as ISO 27001, SOC 2, CMMC, NIST, or similar.
 </li>
 <li>
 GRC-related certification (e.g., CISSP, CISA, CRISC, ISO 27001 Lead Implementer/Lead Auditor) is preferred.
 </li>
 <li>
 Experience working in SaaS or technology-driven environments is highly desirable.
 </li>
 <li>
 Familiarity with cloud computing platforms and cloud security principles.
 </li>
 <li>
 Excellent written and verbal communication skills, with proven ability to produce clear, high-quality security documentation and reports.
 </li>
 <li>
 Minimum of 5 years of professional experience in cybersecurity, information security, or compliance-related roles.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Engineering, Computer Science, Information Security, or a related field.
 
 
 </li>
 </ul>
 
 Location:
 
 
 
 EG-Cairo, Egypt (Al Emdad &amp; Al Tamween)
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Category
 
 
 
 Information Technology
</div>

Senior IT Security Compliance Engineer

Whitehall Resources

<div>
 
 
 
 Senior IoT Solutions Engineer
 
 
 
 
 An exciting new
 
 Senior IoT Solutions Engineer
 
 opportunity has arisen, working for a leading organisation investing in the next generation of connected products and smart technology solutions.
 
 
 In this role, you will play a key part in designing, developing and supporting scalable IoT platforms. You'll work across the full IoT lifecycle, helping to deliver innovative connected solutions used in commercial environments.
 
 
 If you are an experienced IoT Engineer with strong cloud, integration and data platform expertise, we would love to hear from you!
 
 
 
 
 Do you have:
 
 
 
 <ul>
 <li>
 5+ years' experience designing and delivering enterprise IoT solutions
 </li>
 <li>
 Strong experience with IoT platforms, and cloud-based architectures
 </li>
 <li>
 Experience with Azure IoT or similar cloud IoT platforms
 </li>
 <li>
 Hands-on experience with REST APIs, MQTT, Kafka and event-driven integration patterns
 </li>
 <li>
 Experience working with SQL databases
 </li>
 <li>
 Deep understanding of commercial IoT use cases
 </li>
 <li>
 Experience integrating IoT platforms with enterprise applications, data platforms and analytics solutions
 </li>
 <li>
 Excellent problem-solving skills with experience troubleshooting connectivity and performance issues
 </li>
 </ul>
 
 
 
 Do you want:
 
 
 
 <ul>
 <li>
 To play a key role in the design and evolution of enterprise IoT platforms?
 </li>
 <li>
 To work with modern cloud, data and integration technologies?
 </li>
 <li>
 To collaborate with international engineering, data and product teams?
 </li>
 <li>
 To be part of exciting projects delivering connected products at scale?
 </li>
 </ul>
 
 
 If so, then please do apply!
 
 
 
 
 IoT | Azure | MQTT | Kafka | REST API | Event-Driven Architecture | Cloud Integration | SQL | Python | JavaScript | Node.js
 
 
</div>

Senior IoT Solutions Engineer

sonnen Egypt

<div>
 
 Standort
 
 
 
 Cairo, EG
 
 
 
 Stellen-ID
 
 : 4758
 
 
 Join the energy revolution with #teamsonnen!
 
 
 At sonnen, we&rsquo;re driven by a clear goal: creating a future powered by clean, affordable energy for everyone. That&rsquo;s why we make our customers independent &ndash; not only from fossil fuels, but also from rising electricity costs.
 
 
 The key to this independence is our intelligent, all-in-one energy system. It combines solar panels, battery storage, energy tariffs, and wallboxes &ndash; all developed and manufactured in Germany.
 
 
 As the first and only provider in Germany, we also connect thousands of home batteries into one shared network: the sonnenVPP, our industry-leading virtual power plant.
 
 
 In short: every day, we&rsquo;re working to shape the energy future. And we&rsquo;d be thrilled to have you join us!
 
 
 We are seeking a Data Engineer (m/f/d) to join our team and play a pivotal role in enabling our Business Intelligence and Data Science teams. As a Data Engineer, you will be responsible for maintaining and enhancing our AWS-based analytics platform, provisioning data from various sources, and enabling the development and stable operation of analytical solutions. We&rsquo;re looking for someone who shares our values, who isn&rsquo;t afraid to challenge existing processes, and who would like to work on innovative solutions in a fast-moving environment. If this sounds like you, then don&rsquo;t hesitate to get in touch.
 
 
 
 What you will do to help drive the energy transition:
 
 
 
 <ul>
 <li>
 (Senior) Define and design the architecture of our analytics platform, ensuring scalability, performance, and reliability.
 </li>
 <li>
 You design and build scalable data pipelines, ETL processes, and data lake and data warehousing solutions to support our analytics solutions.
 </li>
 <li>
 You develop and maintain data integration processes with a variety of structured and unstructured data sources.
 </li>
 <li>
 You implement, test, and maintain infrastructural components of sonnen&rsquo;s analytics platform and deploy and maintain data models.
 </li>
 <li>
 You implement data quality checks and monitoring mechanisms to ensure accuracy, completeness, and consistency of data.
 </li>
 <li>
 You define coding principles and support data scientists and analysts in implementing algorithms into operational solutions.
 </li>
 <li>
 Adhere to stringent quality assurance and documentation standards, utilizing version control and code repositories such as Gitlab.
 </li>
 <li>
 You stay up to date with emerging trends and technologies in data engineering and assess their potential applications to our business needs.
 </li>
 <li>
 (Senior) Share your knowledge by coaching/pair coding with more junior engineers.
 
 
 </li>
 </ul>
 
 What You Will Need On That Journey
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science or a related technical field.
 </li>
 <li>
 +3 years of relevant employment experience in roles such as Data Scientist, Data Engineer, or Data Architect.
 </li>
 <li>
 +3 years of experience with ETL tools, Data Modeling, and Data Architecture.
 </li>
 <li>
 Experience with Big Data technologies such as Hadoop, Hive, and Spark.
 </li>
 <li>
 Ability to translate organizational goals into technical solutions.
 </li>
 <li>
 Experience with Infrastructure as Code (experience in Terraform and Ansible are a plus).
 </li>
 <li>
 Proficiency in Python, SQL, and NoSQL.
 </li>
 <li>
 Excellent communication and project management skills.
 
 
 </li>
 </ul>
 
 Stellensegment:
 
 Database, Project Manager, Data Warehouse, SQL, Quality Assurance, Technology
</div>

Data Engineer (m/f/d)

OneCard

<div>
 
 We are looking for an experienced and enthusiastic Senior DevOps Engineer. As our new Senior DevOps Engineer, you will be incharge of the specification and documentation of the new project features. In addition, you will be developing new features and writing scripts for automation using Python/Java/Bash.
 
 
 
 
 
 
 
 Job Description:
 
 
 
 
 
 
 <ul>
 <li>
 Utilize various open source technologies
 </li>
 <li>
 Use various tools to orchestrate solutions
 </li>
 <li>
 Build independent web based tools, microservices and solutions
 </li>
 <li>
 Write scripts and automation using Python/Java/Bash
 </li>
 <li>
 Configure andmanage data sources like MySQL, Elasticsearch,Redis , etc
 </li>
 <li>
 Understand how various systems work
 </li>
 <li>
 Understand how IT operations are managed
 </li>
 <li>
 Manage kubernetes based environment in a production high availability setup
 </li>
 <li>
 Manage source control including SVN and GIT
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirements
 
 
 
 
 
 
 
 &bull; Bachelor&rsquo;s Degreeor MS in Engineering or equivalent
 
 
 &bull; 6+ years of experience in managing Linux based infrastructure
 
 
 &bull; 6+ years of hands-on experience at least in one scripting language
 
 
 &bull; 6+ years of hands-on experience with databases including MySQL, Elasticsearch , Redis
 
 
 &bull; Knowledge of Java/JVM basedlanguages
 
 
 &bull; hands-on experience with managing cloud providers AWS , GCP , huaweicloud
 
 
 &bull; hands-on experience with managing docker , kubernetes based environment
 
 
 &bull; hands-on experience with implementing and managing CICD pipeline tools teamcity /jenkins
 
 
 &bull; Ansible and terraform knowledge is a huge plus
 
 
 &bull; Sense of ownership and pride in your performance and its impact on company&rsquo;s success
 
 
 &bull; Critical thinker and problem-solving skills
 
 
 &bull; Team player
 
 
 &bull; Good time-management skills
 
 
 &bull; Interpersonal and communication skills
 
 
 
</div>

Senior DevOps Engineer

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