sales engineer

it support engineer

qs engineer

software engineer

senior software engineer

senior support engineer

<div>
 
 
 Who we're
 
 
 
 GMG is a global well-being company that retails, distributes, and manufactures a portfolio of leading international and home-grown brands across the sport, everyday goods, health and beauty, properties, and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG has established itself as a valued partner of choice for some of the world&rsquo;s most successful and respected brands in the well-being sector. Operating across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include well-known names such as Sun &amp; Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, Nike, Columbia, Converse, Timberland, Vans, Mama Sita&rsquo;s, and McCain.
 
 
 
 
 
 
 Role Summary:
 
 
 
 The Senior Support Engineer is responsible for leading and managing technical support operations, ensuring the efficient functioning of IT infrastructure and applications. This role involves resolving complex technical issues, supporting critical enterprise applications such as MDM, SAP, Office 365, and warehouse management systems, and ensuring smooth IT operations across the organization. Additionally, the Senior Support Engineer will oversee the roll-out of new projects and applications, ensuring they are aligned with GMG Standard Operating Procedures (SOPs). This position also includes mentoring and guiding junior team members to improve operational efficiency, coordinating with vendors, managing procurement processes, and monitoring the performance of IT systems, including SafeQ servers, VMs, local servers, MDFs, and IDFs. The role requires strong technical expertise, leadership, and the ability to maintain IT infrastructure to support business objectives.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 IT Infrastructure Support &amp; Management:
 
 
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 Lead and support the installation, configuration, and maintenance of computer hardware, operating systems (Windows, Mac OS, Android, iOS), and applications according to GMG IT policies.
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 Oversee and support the installation and configuration of various devices, including handheld scanners, label printers, barcode readers, laser printers, and mobile printers.
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 Ensure the proper tagging and monitoring of IT assets in the ITSM tool and maintain up-to-date records.
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 </ul>
 
 
 Technical Support &amp; Incident Management:
 
 
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 Act as the escalation point for complex technical issues and provide advanced troubleshooting and resolution within defined SLAs.
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 Manage and prioritize service tickets through the ticketing system, ensuring effective communication with users and timely issue resolution.
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 Provide training and guidance to junior support staff to foster continuous improvement and efficient operations.
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 </ul>
 
 
 Application and System Management:
 
 
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 Manage and support enterprise-level applications such as MDM, SFA, RoutePro, Kofax, Bartender, Office 365, and SAP.
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 Ensure seamless operation of warehouse and logistics systems, including PTL, WAMAS, and conveyor systems.
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 Monitor, maintain, and support SafeQ servers, VMs, local servers, MDFs, and IDFs, ensuring optimal system performance.
 </li>
 </ul>
 
 
 Project &amp; Rollout Support:
 
 
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 Lead the roll-out of new applications, IT projects, and system upgrades, ensuring they align with GMG Standard Operating Procedures (SOPs).
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 Collaborate with cross-functional teams to implement solutions that meet both technical requirements and business needs.
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 </ul>
 
 
 Procurement &amp; Vendor Management:
 
 
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 Create purchase requests and manage procurement processes according to GMG policies.
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 Coordinate with vendors to ensure the timely delivery of services and systems, while maintaining compliance with service-level agreements and standards.
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 </ul>
 
 
 Monitoring &amp; Maintenance:
 
 
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 Continuously monitor the health and performance of IT systems, ensuring they meet organizational standards.
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 Conduct preventive maintenance and proactively address potential system issues to minimize downtime.
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 </ul>
 
 
 
 
 Qualifications:
 
 <ul>
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 5+ years of experience in a help desk or IT support role, with a strong focus on system administration and troubleshooting.
 </li>
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 Expertise in managing IT applications such as MDM, SAP, Office 365, and warehouse management systems.
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 Experience with SafeQ servers, VMs, MDFs, and IDFs management. - Strong proficiency in configuring and troubleshooting IT hardware and software.
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 Familiarity with ITSM tools and ticketing systems.
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 Excellent problem-solving skills and the ability to mentor and guide junior staff.
 </li>
 </ul>
 
 
 
 
 
 What we offer?
 
 
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 An opportunity to become part of diverse teams with international exposure
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 Comprehensive family medical insurance
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 Family residency sponsorship and flight allowances
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 Up to 30% discount in our premium retail sports brand stores
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 Up to 20% discount in our pharmacy chain
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 </ul>
 
 
</div>

Senior Support Engineer

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>At Emirates we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers 'Fly Better'.
Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the worlds largest international airline and become a vital part of our cutting edge information and technology team as an IT Senior Operations &amp; Support Engineer - Database &amp; Integration .
As an IT Senior Operations &amp; Support Engineer - Database &amp; Integration you will a nalyse, support, and resolve complex incidents raised both internally and externally, and recommend solutions to reduce the number of recurring incidents to the technical team. Proactively monitor, identify, and highlight incidents and risks to ensure that IT Service Operations remain within the agreed service levels and minimize the adverse impact on business operations.
In this role, you will:
<ul><li>Address customer issues and resolve Level 1 and Level 2 incidents for the Emirates Group Systems, ensuring minimal downtime and in line with the specific qualitative or quantitative targets and Key Performance Indicators(KPIs).
</li><li>Collaborate with internal teams and external vendors to diagnose and resolve technical issues efficiently.
</li><li>Utilise IT Service Management (ITSM) tools such as ServiceNow, Zendesk, or similar platforms to manage incidents, problems, assets, and change processes effectively.
</li><li>Perform root cause analysis of the reported incidents and recurring technical issues, conduct performance assessments and recommend improvements to enhance the system reliability. Contribute to the automation of the root cause analysis and incident response tools to improve response time and operational efficiency.
</li><li>Drive continuous improvement by proactively identifying and highlighting issues and risks that may impact the services provided by EGIT. Utilise observability platforms to monitor system performance and anomalies.
</li><li>Implement and support ITIL-based incidents, issues and change management processes while ensuring compliance with company cybersecurity, data protection, company policies, and industry regulations and best practices.
</li><li>Assist in deploying, configuring, configuring and upgrading IT systems to ensure optimal performance.
</li><li>Partake in a 24/7 on-call rotation, acting as an escalation point for unresolved tickets and providing timely solutions.
</li><li>Develop and maintain technical documentation, create knowledge-base articles, carry out knowledge transfer sessions, and mentor junior engineers to encourage a culture of continuous learning and knowledge sharing.
</li>Manage multiple priorities effectively by applying strong communication, analytical, and problem-solving skills to ensure timely and efficient service delivery. 
<li>
</li></ul> 
<h5 class="jobSectionHeader">Qualification
</h5>To be considered for this role, you will must meet the below requirements:
<ul><li>Degree or honours (12+3 or equivalent).
</li><li>2+ years of experience in Information Technology.
</li></ul>Knowledge/Skills:
<ul><li>Extensive senior DBA experience, including deployment, operations, tuning, backup, and security for Oracle databases.
</li><li>Advanced knowledge of Oracle database architecture, with experience in both private and public cloud environments.
</li><li>Expertise in distributed SQL databases such as Yugabyte, MariaDB, Couchbase.
</li><li>Integration product support experience (TIBCO, WebSphere MQ, Jenkins).
</li><li>Expertise in microservices, event-driven solutions, API Gateway products (e.g., APIGEE), cloud integration (IPaaS like SnapLogic), and data streaming platforms like Kafka and Solace.
</li><li>Optimize database performance for Oracle, PostgreSQL, MongoDB, and Couchbase.
</li>Troubleshoot technical issues and enhance application efficiency. 
<li>
</li></ul> 
Join our Technology Operations team, where you will play a pivotal role in our IT landscape, ensuring smooth operations and outstanding support for critical business functions globally. The team focuses on duty management, service support, infrastructure operations, change enablement, observability, and IT asset management. If you are passionate about delivering world-class IT services and fostering continuous improvement, we invite you to apply and contribute to the success of Emirates Group.
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers .</div>

IT Senior Operations & Support Engineer

We are seeking a highly experienced Senior Support Services Executive based in Dubai to work directly with the Principal and Executive Leadership.This position functions as a trusted right hand to leadership, supporting executive, organizational, compliance, and family office&ndash;related matters across the business.Key Responsibilities<ul><li>Provide end-to-end executive and principal support across corporate and personal matters with the highest level of confidentiality</li><li>Act as a central coordination point between leadership, internal teams, consultants, partners, and external stakeholders</li><li>Oversee the full employee lifecycle (recruitment coordination, onboarding, contracts, visas, insurance, offboarding, and end-of-service processes)</li><li>Maintain and implement internal HR and administrative policies in line with regulatory and organizational requirements</li><li>&middot; Manage corporate compliance, licenses, insurance, and government-related documentation and renewals</li><li>&middot; Liaise directly with government authorities and service providers to ensure uninterrupted operations</li><li>&middot; Lead complex administrative initiatives including office relocations, renovations, and major operational transitions</li><li>Oversee procurement, vendor coordination, facilities, and asset management</li><li>Coordinate executive-level proposals, bids, supplier registrations, and pre-qualification documentation</li><li>Manage logistics for external events, conferences, travel, and executive engagements</li></ul>Candidate Profile<ul><li>With at least 5-7 years&rsquo; experience in executive support, operations, HR coordination, and governance</li><li>Proven track record supporting principals, owners, or senior executives in complex environments</li><li>Strong knowledge of regulatory compliance, government liaison (PRO services), and corporate administration</li><li>High level of discretion, sound judgment, and stakeholder management capability</li><li>Comfortable operating independently with broad responsibility and minimal oversight</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How much is your salary expectation?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>HR and Admin: 3 years (Preferred)</li></ul>

Senior Support Services Executive

Dicetek LLC

<div>
 Application Support Engineer, for the Delivery Team and Application Maintenance, will work to support users for all the applications incident, requests and change that provide business need.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Support application users through receiving application issues and requests, investigate and resolve the issues and Provide user consistent updates on progress.
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 Performing analyses on software application functionality and suggesting improvements.
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 Ensuring effective front-end and back-end functionality of applications.
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 Providing software application support under the supervision of the Senior Engineer.
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 Finish all assigned tasks with quality within the defined timebox.
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 Conducts unit testing and integration testing, executing the necessary bug fixing.
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 Consulting with the software development team, internal users, and clients to improve application performance.
 </li>
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 Managing code migration across environments to ensure continued and synchronized functionality.
 </li>
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 Establishing the root causes of application errors, Analyse defects, follow up with vendor for corrective actions and escalating serious concerns to the Senior Engineer.
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 Keeping a record of configuration changes and scheduling application updates.
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 Documenting processes and monitoring application performance metrics.
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 Providing front-end support to clients and colleagues in other departments.
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 Assign and review of users access requests.
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 Answer, evaluate, and prioritize requests for assistance from users
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 Maintain updated notes on ticket progress within the system, and create/update history records and related problem documentation
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 Collect information about problems and lead user through diagnostic procedures to determine source or error
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 Collect information about problems and lead user through diagnostic procedures to determine source or error
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 Write and revise user instruction materials relevant to supported user base along with backend process documentation and instructions
 </li>
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 Develop and report application support analysis reports including tickets details and corrective actions.
 
 
 </li>
 </ul>
 
 Work Experience Minimum
 
 
 
 &squf; 4+ years proven IT experience performing hands-on software development roles.
 
 
 
 Preferred
 
 
 
 &squf; 8+ years of relevant work experience
 
 
 &squf; Agile driven development
</div>

Application Support Engineer

Job Purpose At Emirates, we believe in connecting the world, to and through, our global hub in Dubai and in constantly innovating to ensure our customers 'Fly Better'. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the worlds largest international airline and become a vital part of our cutting-edge information and technology team as Senior Quality Assurance Engineer As a Senior Quality Assurance Engineer you will Join our Quality Engineer ing team where quality lies at the heart of our brand. We value diverse perspectives backgrounds and ways of thinking and we are building a talented team of quality engineer s. Our team ensures software quality across the entire customer journey from ticket booking to the seamless delivery of ancillary services and the efficient operation of our airplanes. We employ a suite of testing tools and methodologies utilizing widely used frameworks and programming languages such as Java and Python along with innovative technologies essential for application development, testing and deployment. We implement CICD pipelines and follow DevSecOps practices dedicated to continuous improvement to enhance the customer experience. If you are passionate about shaping the future of quality engineer ing and contributing to the renowned success of Emirates, we invite you to apply and help to shape the future of Emirates Group <ul> <li> Work closely with project members, architects and software engineer s to understand the technical landscape and the context of deliveries to translate complex functional and non-functional requirements. </li> <li> Work closely with product owners to provide early feedback on any foreseen risks in the product requirements and design. </li> <li> Work with the Quality Engineer ing Chapter team to ensure non-production environments and test data are available, to support the complete set of testing activities across feature teams. </li> <li> Liaise with other release train teams to manage the testing of cross dependencies. </li> <li> Ensure Test Tools are configured correctly and accurately to support the collection of metrics for program and enterprise-wide dashboards. </li> <li> Support and guide Software Engineer s to write and maintain automated functional tests through continuous integration. </li> <li> Implement, maintain and adapt automation frameworks and test harnesses to ensure robust end to end tests. </li> <li> Facilitate the set up and adherence to Quality Gate requirements </li> </ul> Qualification To be considered for the role you must meet the below requirements <ul> <li> 3 years in Information Technology Degree or Honours or equivalent Degree in a relevant field such as Computer Science, Computational Mathematics, Computer Engineer ing or Software Engineer ing. </li> <li> Experience in quality engineer ing roles within a digital or ecommerce environment. </li> <li> Experience as a Software Quality Engineer ing lead or equivalent position looking after multiple products. </li> <li> Extensive hands-on experience with developing UI and API automation frameworks and familiar with common programming and scripting languages Java, Python, JS, C, Ruby, Perl, C languages. </li> <li> Automation frameworks experience using one or more of the following automation tools Selenium components, WebDriver Grid etc Protractor Jasmin Cucumber Gherkin JUnit TestNG </li> <li> Experience using git SCM tools GitHub or Bitbucket or similar tools CI tools like Jenkins, Azure, DevOps or equivalent and proficiency in at least 2 different programming languages utilising coding best practices and defining coding guidelines. </li> <li> Experience in providing product input on business process flows and scenario mapping for business solutions and being up to date with the latest testing and technology trends. </li> <li> Strong expertise with context driven and exploratory testing with practical experience of using a number of testing heuristics. </li> <li> </li></ul>

Senior Quality Assurance Engineer

ASAS Metal and Steel Services LLC

EXPERIENCED STRUCTURAL ENGINEER (Specialized in Steel )<ul><li>Experience in steel connection design and detailing</li><li>Bachelor&rsquo;s degree in Civil Engineering, Structural Engineering, or related field.</li><li>Proven experience in design, detailing, fabrication or erection of steel structures. Depending on level: typically 3&ndash;7+ years.</li><li>Ability to support or lead small engineering teams, mentor junior engineers or designers (for senior-level roles)</li><li>Ability to support or lead small engineering teams, mentor junior engineers or designers (for senior-level roles).</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per month

Senior Structural Engineer

STERLING HOUSE BUILDING CONTRATING LLC

Senior Project EngineerWe are seeking a highly skilled and experienced Senior Project Engineer to join a reputed Building Contracting company in Dubai. The ideal candidate will have a strong background in villas and residential building construction projects and be responsible from inception to completion for overseeing the planning, execution, and completion of various construction projects. This role requires a detail-oriented individual with excellent communication and project management skills.Job Description:Duties not limited to the below:<ul><li>Project Communication: Liaise with clients, architects, and consultants to address project-related inquiries, provide updates on progress, and ensure alignment with client expectations</li></ul><ul><li>Documentation: Maintain accurate project documentation, including daily progress reports, site records, and as-built drawings, ensuring compliance with regulatory requirements.</li></ul><ul><li>Site Supervision: Oversee day-to-day operations on the construction site, ensuring adherence to DM regulations and safety protocols, quality standards, and project specifications.</li></ul><ul><li>Problem Solving: Identify potential risks and obstacles on the construction site, developing proactive strategies to mitigate issues and maintain project momentum.</li></ul><ul><li>Quality Control: Conduct regular inspections to verify workmanship and materials, identifying and addressing any deviations or deficiencies to maintain quality standards.</li></ul><ul><li>Progress Monitoring: Monitor project progress and milestones, reporting updates to project stakeholders and proactively addressing any issues or delays.</li></ul><ul><li>Coordination: Coordinate with subcontractors, suppliers, and vendors to ensure timely delivery of materials, equipment, and services required for the project.</li></ul><ul><li>Technical Support: Provide technical expertise and guidance to construction teams, resolving technical challenges and offering solutions to optimize project efficiency.</li></ul><ul><li>Cost Management: Monitor project expenditures and resource utilization, identifying cost-saving opportunities and ensuring adherence to the project budget.</li></ul><ul><li>Team Leadership: Supervise and mentor site staff, providing guidance, training, and support to foster a collaborative and high-performing work environment.</li></ul><ul><li>Compliance: Ensure compliance with local building codes, regulations, and permit requirements, obtaining necessary approvals and permits for construction activities.</li></ul>These duties encompass a broad range of responsibilities, reflecting the multifaceted role of a Senior Project Engineer in overseeing construction projects from inception to completion.Requirements:&sect; Bachelor's degree in Civil Engineering, Construction Management, or related field&sect; DM Approved Engineer is preferred with G+12 License&sect; Proven experience of more than 5 years in villa construction projects within the UAE, preferably in Dubai.&sect; Very well knowledge in the Government approvals like DM, DDA, DEWA etc&sect; Exceptional interpersonal and communication skills, with the ability to build and maintain positive relationships with clients, team members, and stakeholders.&sect; Strong understanding of construction methods, materials, and regulations.&sect; Excellent project management and organizational skills&sect; Ability to effectively communicate and collaborate with diverse stakeholders.Job Type: Full-time

Senior Project Engineer

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