sales consultant

customer service agent

sales manager

sales assistant

sales person

service advisor

Al-Futtaim Automotive

<div>
 
 
 About Al-Futtaim Group
 
 
 
 Founded in the 1930s, Al-Futtaim Group is one of the most diversified and progressive privately held businesses in the region, headquartered in Dubai, UAE. Operating across automotive, financial services, real estate, retail, and healthcare, we employ over 35,000 people in more than 20 countries across the Middle East, Asia, and Africa. With partnerships with 200+ leading global brands, we are driven by entrepreneurship, innovation, and customer focus. Our values&mdash;respect, excellence, collaboration, and integrity&mdash;guide us as we enrich the lives of our customers daily.
 
 
 
 Role Overview
 
 
 
 We are looking for a passionate and customer-focused
 
 Service Advisor
 
 to represent
 
 BYD
 
 in Saudi Arabia. You will deliver a seamless aftersales experience, ensuring customer satisfaction, loyalty, and revenue growth.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Build Relationships:
 
 Develop strong, long-term connections with customers to enhance retention and loyalty.
 </li>
 <li>
 
 Achieve Targets:
 
 Drive monthly revenue through strategic upselling and effective discount management.
 </li>
 <li>
 
 Consult &amp; Deliver:
 
 Provide expert advice and ensure vehicles are serviced correctly the first time.
 </li>
 <li>
 
 Keep Customers Informed:
 
 Update customers on vehicle progress, maintaining on-time delivery commitments.
 </li>
 <li>
 
 Resolve Concerns:
 
 Handle customer complaints efficiently to maintain high service scores.
 </li>
 <li>
 
 Adhere to Standards:
 
 Follow company policies and procedures to ensure a premium customer experience.
 </li>
 </ul>
 
 
 Required Skills &amp; Experience
 
 
 <ul>
 <li>
 Minimum 3&ndash;5 years of experience as a Service Advisor in an automotive dealership.
 </li>
 <li>
 Strong technical knowledge of automotive products and processes.
 </li>
 <li>
 Exceptional customer service and communication skills; fluency in English required, Arabic is a plus.
 </li>
 <li>
 Diploma or Bachelor&rsquo;s degree in Automobile or Mechanical Engineering.
 </li>
 <li>
 Proficiency in MS Office; SAP knowledge preferred.
 </li>
 <li>
 Ability to work collaboratively with workshop teams and managers and flexible to extended hours as needed.
 </li>
 </ul>
 
 
 Team Collaboration
 
 
 
 Work closely with Reception Managers, Aftersales Managers, and Workshop Teams to meet sales targets, deliver exceptional service, and achieve outstanding performance evaluations.
 
 
 
 About Al-Futtaim Automotive
 
 
 
 Al-Futtaim Automotive, part of the UAE-based Al-Futtaim Group, operates in multiple countries across the Middle East, including Saudi Arabia. We represent leading automotive brands, including
 
 BYD
 
 , and provide services across distribution, manufacturing, leasing, and aftersales.
 
 
 Join our team and grow with a company that empowers talent, champions career development, and delivers world-class mobility solutions.
 
</div>

Service Advisor

SGS - Saudi Ground Services

<div>
 
 
 JOB DESCRIPTION
 
 
 
 ROLE PURPOSE
 
 
 To provide all necessary help and support to passengers as required by customers which may include check in, baggage processing, boarding of flights,, greeting arriving passengers, handling of VIPs, provide special passenger assistance, handle customer complaints to achieve customers satisfaction.
 
 
 
 ROLES &amp; RESPONSIBILITIES
 
 
 
 Operational
 
 <ol>
 <li>
 Provide direct customer services, including check in, seat assignment, baggage checking, excess baggage collection, documentation and travel permission checks, passenger handling, re-routing and the coordination of activities in the terminal with concerned departments.
 </li>
 <li>
 Assist passengers as needed through arrival and check in processes including support for passengers with special requirements such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
 </li>
 <li>
 Assist colleagues in other areas of the airport to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival.
 </li>
 <li>
 Always maintain the highest standards of safety and security in alignment with SGS&rsquo;s safety and health regulations.
 </li>
 <li>
 Knowledge of customer service including assisting customers with hotel reservations, ground transportation, catering, local attractions/activities and other functions that will be helpful to the customer.
 </li>
 <li>
 Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations.
 </li>
 <li>
 Resolve customer requests, questions, and needs ensuring the best use of resources to accomplish these tasks in a high pace environment.
 </li>
 </ol>
 
 
 JOB REQUIREMENTS
 
 
 
 
 QUALIFICATIONS
 
 
 
 Minimum Education Required
 
 <ul>
 <li>
 Minimum of a High school diploma
 </li>
 <li>
 Bachelor&rsquo;s degree in a relevant field is a plus
 </li>
 </ul>
 
 Professional Certifications Required
 
 <ul>
 <li>
 Not Applicable
 </li>
 </ul>
 
 
 EXPERIENCE
 
 
 
 Years of experience
 
 <ul>
 <li>
 0 - 1 year of relevant experience
 </li>
 </ul>
 
 
 LANGUAGES
 
 
 
 Language
 
 
 Proficiency Level
 
 
 English: Intermediate
 
 
 Arabic: Advanced
 
</div>

Customer Service Agent (وظائف موسمية)

<div>
 At JTI we celebrate differences, and everyone truly belongs.
 
 46,000 people from all over the world
 
 are continuously building their unique success story with us.
 
 83% of employees feel happy
 
 working at JTI.
 
 
 To make a difference with us, all you need to do is bring your
 
 human best.
 
 
 
 What will your story be? Apply now!
 
 
 
 Learn more jti.com
 
 
 
 
 Please, apply till December 7th
 
 
 
 
 
 Please note that this position is open to Saudi Nationals only
 
 
 
 
 
 People &amp; Culture Specialist
 
 
 
 The P&amp;C Specialist supports the implementation of key People &amp; Culture initiatives within the Saudi+ cluster, ensuring alignment with organizational goals and the delivery of exceptional employee experiences. This role is responsible for coordinating various People &amp; Culture processes, including payroll, HR controls execution, vendor management, employee onboarding, and providing operational and administrative support to the P&amp;C team.
 
 
 
 Position
 
 
 
 The P&amp;C Specialist will be responsible for
 
 
 <ul>
 <li>
 Rewards The P&amp;C Specialist issues and tracks invoices for external providers like health and life insurance, coordinating payments with the Finance team. They compile and validate payroll inputs, reconcile outputs with external providers, and secure necessary approvals for timely processing. Additionally, the role involves calculating quarterly accruals for bonuses, vacation, and end-of-service benefits, participating in compensation surveys, and maintaining accurate employee master data, including documentation for hires, transfers, and terminations.
 </li>
 <li>
 Onboarding In collaboration with relevant functions, the P&amp;C Specialist coordinates and manages the employee onboarding program to ensure a smooth integration experience. This includes overseeing the buddy system, preparing onboard letters and welcome kits, and organizing welcome sessions for new joiners. The Specialist also tracks and documents the completion of probation periods to ensure timely follow-up and compliance with internal processes.
 </li>
 <li>
 HR Controls and Headcount Reporting The role is responsible for maintaining accurate headcount data and providing it to various stakeholders as needed. The P&amp;C Specialist ensures timely and accurate reporting of headcount information to JT and other relevant parties upon request, supporting data-driven decision-making and compliance with reporting requirements.
 </li>
 <li>
 P&amp;C Projects The P&amp;C Specialist actively collaborates with the People &amp; Culture team to support the rollout of both operational and strategic initiatives. This includes identifying opportunities to streamline HR processes, improve systems, and enhance overall operational efficiency within the cluster.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Finance, Business Administration, or a related field
 </li>
 <li>
 2&ndash;3 years of experience in HR operations or a similar role
 </li>
 <li>
 Native Arabic speaker with proficient English skills
 </li>
 <li>
 Familiarity with local labor laws
 </li>
 <li>
 Strong organizational skills
 </li>
 <li>
 Excellent communication and interpersonal abilities
 </li>
 <li>
 High level of attention to detail and accuracy
 </li>
 <li>
 Proficient in MS Office applications
 </li>
 <li>
 Knowledge of SuccessFactors is a plus
 </li>
 <li>
 Knowledge of procurement and vendor management processes is an advantage
 </li>
 <li>
 Proactive approach to problem-solving and process improvement
 
 
 </li>
 </ul>
 
 What To Expect
 
 
 
 <ul>
 <li>
 Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.
 
 
 </li>
 </ul>
 Are you ready to join us? Build your success story at JTI. Apply now!
 
 
 Next Steps
 
 
 After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure Phone screening with Talent Advisor &gt; Assessment tests &gt; Interviews &gt; Offer. Each step is eliminatory and may vary by role type.
 
 
 At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.
</div>

People & Culture Specialist

High Street Resources (HSR)

<div>
 We are working closely with a large client, headquartered in Dubai for a
 
 KSA Country Head.
 
 The firm seeks a visionary and strategic Country Manager to spearhead the commercial expansion and operational excellence of our logistics and freight forwarding operations across the Kingdom of Saudi Arabia. Based out of Jeddah, the role is responsible for the strategic direction and exceptional performance of all freight forwarding, contract logistics, warehousing, and value-added services offered within the Kingdom. This pivotal leadership role encompasses oversight of existing branch offices in Jeddah, Dammam, and Riyadh, with the responsibility to spearhead the establishment and management of future locations as we solidify our dominance in the region. You will report directly to the COO - GCC Logistics in the Dubai regional office.
 
 
 Strategic Leadership and Growth:
 
 
 <ul>
 <li>
 Develop and execute a comprehensive growth strategy to position the firm as the premier logistics provider of choice in Kingdom of Saudi Arabia
 </li>
 <li>
 Identify new business opportunities and guide strategic expansion plans, including the selection and launch of new branch offices in key locations throughout the Kingdom
 </li>
 <li>
 Foster a high-performing and results-oriented team culture across all Saudi branches. Cultivate a strong customer focus, ensuring exceptional service delivery that consistently exceeds client expectations and fosters long-term partnerships
 </li>
 <li>
 Partner with regional leadership to actively participate in shaping the firm's Logistics and Forwarding strategy for the Kingdom in alignment with Regional Strategy. This includes defining the future of our trucking, customs house brokerage, Freight Forwarding and warehousing solutions to meet evolving customer needs and market demands
 </li>
 <li>
 Collaborate effectively with internal stakeholders across sales, finance, operations, and human resources to secure further investments and strategically scale up our logistics solutions, ensuring a comprehensive portfolio of services catering to diverse customer requirements
 
 
 </li>
 </ul>
 Sales &amp; Business Development:
 
 
 <ul>
 <li>
 Contribute directly to securing new business opportunities by actively participating in the sales process. Develop and execute targeted sales strategies to acquire new clients and expand market share within the designated territory
 </li>
 <li>
 Build and maintain strong relationships with key customers and stakeholders across the Saudi Arabian logistics landscape. This includes government agencies, industry associations, potential and existing clients, and other relevant partners. Act as a trusted advisor, understanding their specific needs and challenges and developing customized logistics solutions that deliver tangible value
 
 
 </li>
 </ul>
 Operational Excellence and Profitability:
 
 
 <ul>
 <li>
 Contribute directly to securing new business opportunities by actively participating in the sales process. Develop and execute targeted sales strategies to acquire new clients and expand market share within the designated territory
 </li>
 <li>
 Build and maintain strong relationships with key customers and stakeholders across the Saudi Arabian logistics landscape. This includes government agencies, industry associations, potential and existing clients, and other relevant partners. Act as a trusted advisor, understanding their specific needs and challenges and developing customized logistics solutions that deliver tangible value
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum 10 years of demonstrably successful leadership experience in a senior logistics management role, preferably within KSA and GCC region. A proven track record of leading and growing a logistics business in a competitive market is essential
 </li>
 <li>
 In-depth knowledge of freight forwarding, contract logistics, warehousing, and other related logistics services, including a comprehensive understanding of international trade practices and customs regulations. Specific knowledge of Saudi Arabian customs regulations and trade practices is highly desirable
 </li>
 <li>
 Exceptional leadership, communication, and interpersonal skills with the proven ability to motivate, inspire, and develop a high-performing team. A collaborative and relationship-oriented approach is key to fostering a positive and productive work environment
 </li>
 <li>
 Demonstrated ability to build strong relationships with clients and stakeholders at all levels, cultivating trust and acting as a strategic partner in their supply chain success
 </li>
 <li>
 Fluency in English and Arabic is a strong advantage, as it allows for seamless communication with a diverse range of stakeholders
 </li>
 </ul>
</div>

Country Manager - Logistics (Warehousing) - KSA

High Street Resources

We are working closely with a large client, headquartered in Dubai for a KSA Country Head. The firm seeks a visionary and strategic Country Manager to spearhead the commercial expansion and operational excellence of our logistics and freight forwarding operations across the Kingdom of Saudi Arabia. Based out of Jeddah, the role is responsible for the strategic direction and exceptional performance of all freight forwarding, contract logistics, warehousing, and value-added services offered within the Kingdom. This pivotal leadership role encompasses oversight of existing branch offices in Jeddah, Dammam, and Riyadh, with the responsibility to spearhead the establishment and management of future locations as we solidify our dominance in the region. You will report directly to the COO – GCC Logistics in the Dubai regional office.
 
Strategic Leadership and Growth: 
<ul>
<li>Develop and execute a comprehensive growth strategy to position the firm as the premier logistics provider of choice in Kingdom of Saudi Arabia.</li>
<li>Identify new business opportunities and guide strategic expansion plans, including the selection and launch of new branch offices in key locations throughout the Kingdom.</li>
<li>Foster a high-performing and results-oriented team culture across all Saudi branches. Cultivate a strong customer focus, ensuring exceptional service delivery that consistently exceeds client expectations and fosters long-term partnerships.</li>
<li>Partner with regional leadership to actively participate in shaping the firm's Logistics and Forwarding strategy for the Kingdom in alignment with Regional Strategy. This includes defining the future of our trucking, customs house brokerage, Freight Forwarding and warehousing solutions to meet evolving customer needs and market demands.</li>
<li>Collaborate effectively with internal stakeholders across sales, finance, operations, and human resources to secure further investments and strategically scale up our logistics solutions, ensuring a comprehensive portfolio of services catering to diverse customer requirements.</li>
</ul>
Sales & Business Development: 
<ul>
<li>Contribute directly to securing new business opportunities by actively participating in the sales process. Develop and execute targeted sales strategies to acquire new clients and expand market share within the designated territory.</li>
<li>Build and maintain strong relationships with key customers and stakeholders across the Saudi Arabian logistics landscape. This includes government agencies, industry associations, potential and existing clients, and other relevant partners. Act as a trusted advisor, understanding their specific needs and challenges and developing customized logistics solutions that deliver tangible value.</li>
</ul>
Operational Excellence and Profitability: 
<ul>
<li>Contribute directly to securing new business opportunities by actively participating in the sales process. Develop and execute targeted sales strategies to acquire new clients and expand market share within the designated territory.</li>
<li>Build and maintain strong relationships with key customers and stakeholders across the Saudi Arabian logistics landscape. This includes government agencies, industry associations, potential and existing clients, and other relevant partners. Act as a trusted advisor, understanding their specific needs and challenges and developing customized logistics solutions that deliver tangible value.</li>
</ul>
Requirements: 
<ul>
<li>Minimum 10 years of demonstrably successful leadership experience in a senior logistics management role, preferably within KSA and GCC region. A proven track record of leading and growing a logistics business in a competitive market is essential.</li>
<li>In-depth knowledge of freight forwarding, contract logistics, warehousing, and other related logistics services, including a comprehensive understanding of international trade practices and customs regulations. Specific knowledge of Saudi Arabian customs regulations and trade practices is highly desirable.</li>
<li>Exceptional leadership, communication, and interpersonal skills with the proven ability to motivate, inspire, and develop a high-performing team. A collaborative and relationship-oriented approach is key to fostering a positive and productive work environment.</li>
<li>Demonstrated ability to build strong relationships with clients and stakeholders at all levels, cultivating trust and acting as a strategic partner in their supply chain success.</li>
<li>Fluency in English and Arabic is a strong advantage, as it allows for seamless communication with a diverse range of stakeholders</li>
</ul>

flyadeal

<div>
 
 
 The Corporate Communications Manager will lead the development and execution of our communications strategy. This role ensures strong market visibility through media relations, events, sponsorships, and crisis communication while aligning with the company&rsquo;s overall goals. Acting as a trusted advisor to leadership, the Manager will safeguard the company&rsquo;s reputation and strengthen stakeholder engagement.
 
 
 
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Develop and manage comprehensive communication strategies aligned with company objectives.
 </li>
 <li>
 Maintain relationships with communication agencies and advisors in target markets.
 </li>
 <li>
 Manage a 12-month pipeline of press releases, events, and media engagements.
 </li>
 <li>
 Draft and review media releases, crisis statements, fact sheets, and speaking notes.
 </li>
 <li>
 Oversee creation and review of Arabic content, particularly during crisis scenarios.
 </li>
 <li>
 Coordinate with PR agencies, media outlets, and journalists to enhance visibility.
 </li>
 <li>
 Conduct media briefings and act as company spokesperson when required.
 </li>
 <li>
 Organize and manage events, sponsorships, and executive engagements.
 </li>
 <li>
 Monitor and report on communications activities, media coverage, and sentiment.
 </li>
 <li>
 Develop and implement crisis communication plans to protect company reputation.
 </li>
 <li>
 Ensure alignment and consistency of messaging across all channels.
 </li>
 <li>
 Manage communications budgets and coordinate with other departments.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Communications, Marketing, or related field (advanced degree preferred).
 </li>
 <li>
 Minimum of 5+ years in PR/communications management roles.
 </li>
 <li>
 Strong background in industries such as aviation, travel, hospitality, telecommunications, or FMCG.
 </li>
 <li>
 Excellent knowledge of media relations, crisis communication, and external communications strategies.
 </li>
 <li>
 Strong leadership, presentation, and negotiation skills.
 </li>
 <li>
 Creative thinker with the ability to thrive in fast-paced, dynamic environments.
 </li>
 <li>
 Bilingual proficiency (Arabic &amp; English) is required.
 </li>
 </ul>
</div>

Corporate Communications Manager

ACWA Power

<div>
 
 
 Job Purpose:
 
 
 
 The Business Support Manager (Saudi National is mandatory) provides comprehensive strategic, operational, and administrative support to the VP Operations/Cluster Head and serves as the primary focal point of contact for all matters related to the VP and the cluster office. The role drives the development and execution of cluster strategies, monitors performance, and supports the achievement of overall KPIs. It oversees executive administration including calendar management, meetings, minutes, and travel arrangements and manages full board governance responsibilities as Board Secretary for multiple project companies.
 
 
 The position works closely with all key internal stakeholders, including CEOs of project companies, Plant General Managers of the O&amp;M companies, Performance Assurance Team, and all enabling function departments, as well as external stakeholders and shareholders as required. The role ensures compliance with corporate policies, leads cross-functional coordination, supports audits and continuous improvement, and serves as a key advisor to enhance cluster performance and overall business effectiveness.
 
 
 
 Strategic Planning and Performance Management:
 
 
 <ul>
 <li>
 Develop, maintain, and monitor the implementation of functional strategies across business units and sectors.
 </li>
 <li>
 Conduct internal performance analyses to identify areas of underperformance and implement corrective actions to enhance cluster results.
 </li>
 <li>
 Provide management with recommendations on optimal and balanced solutions to operational challenges.
 </li>
 <li>
 Participate in business segment performance analyses to identify challenges and growth opportunities.
 </li>
 <li>
 Monitor and follow up on cluster-wide strategy execution to ensure alignment with strategic objectives.
 </li>
 <li>
 Provide support and guidance to supporting departments to ensure alignment with overall strategic direction.
 </li>
 <li>
 Act as the single point of contact with business units for all portfolio management matters.
 </li>
 </ul>
 
 
 Administrative and Operational Support:
 
 
 <ul>
 <li>
 Serve as the gatekeeper for weekly and monthly cluster management meetings, ensuring effective follow-up on action items.
 </li>
 <li>
 Perform a wide range of administrative tasks for the Cluster Head Office, including organizing events (townhalls, celebrations), arranging travel and itineraries, and timely submission of PRs for G&amp;A services.
 </li>
 <li>
 Support budget preparation for cluster office G&amp;A services and related functions.
 </li>
 <li>
 Review, consolidate, and prepare required documents for the Cluster Head, highlighting variances, risks, and areas for improvement.
 </li>
 <li>
 Draft and consolidate business cases, reports, and presentations as needed.
 </li>
 <li>
 Provide administrative support to cluster heads, including calendar management, meeting coordination, and travel arrangements
 </li>
 </ul>
 
 
 Board and Governance Secretariat Support:
 
 
 <ul>
 <li>
 Prepare and organize board meeting materials and ensure all supporting documentation is complete and provided in a timely manner.
 </li>
 <li>
 Manage and maintain official board documentation and records.
 </li>
 <li>
 Draft and issue accurate minutes of all board meetings.
 </li>
 <li>
 Oversee shareholder agreement documentation and ensure proper governance controls are adhered to.
 </li>
 <li>
 Coordinate issuance, tracking, and approval of board resolutions and relevant approvals.
 </li>
 <li>
 Schedule, prepare, and facilitate board meetings, including distributing notices, agendas, and supporting materials.
 </li>
 </ul>
 
 
 Governance, Compliance, and Audit Oversight:
 
 
 <ul>
 <li>
 Develop and implement a cross-audit plan within cluster business units to verify compliance with corporate governance, policies, procedures, and contractual obligations.
 </li>
 <li>
 Ensure execution of the cross-audit plan and conduct periodic surprise audits or surveys to verify compliance with internal and external governance requirements.
 </li>
 <li>
 Act as a whistle-blower when material risks arise and ensure customer complaints are tracked, prioritized, and addressed in a timely manner.
 </li>
 </ul>
 
 
 People Management (If Applicable):
 
 
 <ul>
 <li>
 Manage junior staff by setting objectives, monitoring performance, and providing ongoing coaching and feedback to meet functional goals.
 </li>
 </ul>
 
 
 General Responsibilities:
 
 
 <ul>
 <li>
 Carry out any other tasks requested by the direct manager that fall within the scope of the role and do not fundamentally change the job&rsquo;s core responsibilities
 </li>
 </ul>
</div>

Business Support Manager

Explore 169+ Service advisor in Jeddah this December. Find roles across top companies and apply now to boost your career.

169 service advisor jobs IN Jeddah

Service Advisor

Customer Service Agent (وظائف موسمية)

People & Culture Specialist

Country Manager - Logistics (Warehousing) - KSA

Country Manager - Logistics (Warehousing) - KSA

Corporate Communications Manager

Business Support Manager