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customer service representative Jobs in Dubai

customer service representative

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DEOW INTERNATIONAL

Here&rsquo;s a Job Description for a Corporate Services Officer with 3 years of experience and Tagalog language proficiency &mdash; ideal for roles in multicultural environments such as Dubai or the wider UAE:Job Title: Corporate Services OfficerLocation: Dubai, UAE Experience Required: Minimum 3 Years Language Requirement: Must be fluent in Tagalog and English Industry: Corporate Services / Business Setup / PRO Services / Administration Employment Type: Full-timeJob Summary:We are looking for a detail-oriented and experienced Corporate Services Officer to join our team. The ideal candidate will have at least 3 years of experience in handling corporate service functions, such as business setup, PRO services, visa processing, and general administrative support. Fluency in Tagalog and English is essential to effectively communicate with Tagalog-speaking clients and colleagues.Key Responsibilities:<ul><li>Handle end-to-end business setup processes (Mainland, Free Zone, Offshore) in coordination with relevant authorities.</li><li>Prepare and submit applications for visas, Emirates ID, trade licenses, and other government documents.</li><li>Liaise with various government departments such as DED, MOHRE, GDRFA, DMCC, etc.</li><li>Maintain accurate and up-to-date records of all legal and corporate documentation.</li><li>Ensure timely renewal of trade licenses, visas, and other company-related permits.</li><li>Provide administrative support for corporate tasks including typing, filing, document tracking, and coordination.</li><li>Support clients with queries related to company formation and corporate compliance.</li><li>Maintain professional relationships with clients, government officials, and internal departments.</li><li>Translate or explain documents and procedures to Tagalog-speaking clients when needed.</li></ul>Requirements:<ul><li>Minimum 3 years of experience in a similar corporate services or PRO-related role within the UAE.</li><li>Strong knowledge of UAE company formation processes and visa/labor laws.</li><li>Fluent in Tagalog and English (spoken and written).</li><li>Proficient in Microsoft Office (Word, Excel, Outlook).</li><li>Excellent organizational and time management skills.</li><li>High level of attention to detail and accuracy.</li><li>Ability to work independently and within a team.</li><li>Strong interpersonal and customer service skills.</li></ul>Preferred Qualifications:<ul><li>Bachelor&rsquo;s Degree in Business Administration, Management, or related field.</li><li>Experience in dealing with managing Tagalog-speaking customer portfolios.</li><li>Knowledge of CRM systems and digital document management tools.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthExperience:<ul><li> business setup processes (Mainland, Free Zone, Offshore) : 2 years (Required)</li><li>processing applications for visas,EID, trade licenses etc: 2 years (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>

Corporate Service Officer

Oval Dental Clinic

<ul><li>Previous experience in guest services, customer service, hospitality, or healthcare reception is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to multitask and manage time effectively.</li><li>Proficiency in English and Arabic (additional languages are an asset).</li><li>Computer literacy (MS Office, scheduling systems, CRM software).</li><li>Patient, empathetic, and service-oriented personality.</li><li>Professional appearance and well-groomed at all times.</li><li>Courteous, approachable, and welcoming attitude.</li><li>Strong sense of responsibility and reliability.</li><li>Ability to work well under pressure and in a fast-paced environment.</li><li>Team player with a proactive and positive outlook.</li><li>Knowledge of customer service standards and guest relations etiquette.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per month

Guest Service Officer

Accor

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
MAIN DUTIES:
Administration:<ul><li>
To be a Heartist of the Front Office and of the hotel, in and outside the work place.</li><li>
To always keep the working area clean and well maintained.</li><li>
To use appropriate materials, equipments and supplies for the smooth run of the Front Office operations and to ask for requisitions accordingly.</li><li>
To properly use the telephone etiquette as per Sofitel standards.</li><li>
To properly follow all CID and local government requirements concerning hotel guests and files.</li><li>
To check the departure lists and to ensure check-out times are respected.</li><li>
To monitor room status and discrepancies.</li><li>
To properly use all the equipment and Fidelio management system, to have a perfect knowledge of the set ups.</li><li>
To daily follow the checklists.</li><li>
To assist in securing external guest accommodation should an overbooking occur</li><li>
To respect schedules, terms and deadlines as agreed with the Management.</li><li>
To daily read the F/O logbook, to update it and to sign it.</li><li>
To be updated with the latest administrative, organizational, operational or other changes and news.</li><li>
To be updated with the competitors&rsquo; offerings and rates.</li><li>
To liaise closely with the Sales and Reservations on rate management.</li><li>
To attend a daily line up briefing with the Front Office team to recapitulate tasks and activity.</li><li>
To promote the Accor loyalty programs.</li><li>
To maintain an atmosphere of high morale and a happy working relationship among the team.</li></ul>
Financial and Revenue Responsibilities:<ul><li>
To daily handle the guest files and folios, ensuring that all the immigration, financial and audit procedures are fully respected.</li><li>
To do a proper cashier closer and to ensure a complete handover between the shifts.</li><li>
To be aware of forged currency and travelers checks and to respect all the financial and audit procedures.</li><li>
To be aware of all hotel facilities operating timing and to promote the internal activities and events.</li><li>
To up sell Rooms, Food and Beverage outlets and other facilities whenever opportunities arise.</li></ul>
Training and Human Resources:<ul><li>
Ensure wherever possible that employees are provided with a work place free of discrimination, harassment and victimization.</li><li>
Treat complaints of harassment and discrimination promptly and confidentially.</li><li>
Treat customers and colleagues from all cultural groups with respect and sensitivity.</li><li>
Identify and deal with issues which may cause cross cultural conflict or misunderstanding.</li></ul>
Guest Service Responsibilities:<ul><li>
To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters, respecting the hotel standards and procedures.</li><li>
To offer a warm welcome to all guests and to ensure that they enjoy their stay being offered the finest personal service.</li><li>
To personally greet and escort the guests rather than pointing out directions.</li><li>
To respect the privacy of the guests and the confidentiality of the information.</li><li>
To manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied, and recording it.</li><li>
To call the supervisor or manager for advice in serious cases or if an approval is required.</li></ul><ul><li>
To share daily activity highlights with the supervisor and manager including internal and external guest opportunities.</li><li>
To be aware of and to report all guest comments or complaints.</li><li>
To be aware of all VIPs visiting or staying in the hotel.</li><li>
To maintain an accurate Guest History and to pre-register all recurring guests.</li><li>
To check the arrival lists and to block all the rooms according to guest requests and needs, as advised by the Front Office Supervisor.</li><li>
To ensure that all assigned and blocked rooms requiring special set-ups are accurately displayed in the PMS and available to the Housekeeping and other departments in due time.</li><li>
To strictly respect the room keys and section keys handover procedures</li></ul> 

Qualifications 
<ul><li>
To be a Heartist of the Front Office and of the hotel, in and outside the work place.</li><li>
To always keep the working area clean and well maintained.</li><li>
To use appropriate materials, equipments and supplies for the smooth run of the Front Office operations and to ask for requisitions accordingly.</li><li>
To properly use the telephone etiquette as per Sofitel standards.</li><li>
To properly follow all CID and local government requirements concerning hotel guests and files.</li><li>
To check the departure lists and to ensure check-out times are respected.</li><li>
To monitor room status and discrepancies.</li><li>
To properly use all the equipment and Fidelio management system, to have a perfect knowledge of the set ups.</li><li>
To daily follow the checklists.</li><li>
To assist in securing external guest accommodation should an overbooking occur</li><li>
To respect schedules, terms and deadlines as agreed with the Management.</li><li>
To daily read the F/O logbook, to update it and to sign it.</li><li>
To be updated with the latest administrative, organizational, operational or other changes and news.</li><li>
To be updated with the competitors&rsquo; offerings and rates.</li><li>
To liaise closely with the Sales and Reservations on rate management.</li><li>
To attend a daily line up briefing with the Front Office team to recapitulate tasks and activity.</li><li>
To promote the Accor loyalty programs.</li><li>
To maintain an atmosphere of high morale and a happy working relationship among the team.</li></ul> 
Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

RAKBANK

<div>
 
 RAKBANK, also known as the National Bank of Ras Al-Khaimah, is a Public Joint Stock Company based in the United Arab Emirates (UAE). It was founded in 1976 and is one of the oldest banks in the UAE. The Bank operates within retail and corporate banking, offering a range of services including personal and business banking, credit cards, loans, investment services, and wealth management.
 
 
 
 
 In the recent years, the Bank has achieved significant milestones which includes being named as one of the world's best banks by Forbes ME (2022) and was awarded UAE's SME Bank of the year by the Asian Banking and Finance Awards. The Bank has been successful in achieving the highest profitability and lowest cost of risk since 2015. It has also seen significant growth in its acquiring business, card spending, and business loans.
 
 
 
 
 Being on a transformational journey, in partnership with Honeywell, RAKBANK has also taken steps towards sustainability by reducing its overall energy consumption.
 
 
 
 
 We are a diverse team comprising of over 3,000 employees from across 58 countries. We make conscious efforts to build talented and diversified teams and encourage people to develop their full potential. We are committed to providing a working environment that promotes work-life balance, career development, recognition and security for the future.
 
 
 
 
 In line with our strategy, a major part of our transformation journey is to future proof our bank and establish ourselves as a &lsquo;Digital bank with human touch&rsquo;, for our customers.
 
 
 
 
 So join us in co-creating the future of RAKBANK!
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 About the role
 
 
 
 
 
 In this role, you will be responsible for delivering exceptional service to high-net-worth clients within the Elite Banking segment and ensure seamless post-sales support. This role reports to AVP Client Services - Elite Banking and involves close collaboration with internal teams to enhance the overall client experience.
 
 
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 
 <ul>
 <li>
 Be the dedicated contact for our Elite Banking clients
 </li>
 <li>
 Resolve queries and requests with promptness and professionalism
 </li>
 <li>
 Build loyalty through proactive client engagement and outstanding service
 </li>
 <li>
 Coordinate across departments to ensure smooth execution of client transactions
 </li>
 <li>
 Monitor KPIs and uphold strict SLAs
 </li>
 <li>
 Manage onboarding, documentation, and account maintenance processes
 </li>
 <li>
 Partner with Relationship Managers to support client servicing and business growth
 </li>
 <li>
 Share client insights to refine products and services
 </li>
 <li>
 Drive cross-sell and upsell opportunities by identifying unmet client needs
 </li>
 <li>
 Ensure full compliance with regulatory and internal requirements (KYC, AML, FATCA, etc.)
 </li>
 <li>
 Maintain meticulous records for audit readiness
 </li>
 <li>
 Spot and escalate potential risks with precision
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong problem-solving and analytical abilities.
 </li>
 <li>
 High attention to detail and organizational skills.
 </li>
 <li>
 Proficiency in banking systems and Microsoft Office Suite.
 </li>
 <li>
 Ability to work under pressure and manage multiple priorities
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 
 What We&rsquo;re Looking For
 
 :
 
 
 
 
 
 Education:
 
 Bachelor&rsquo;s degree in Business, Finance, or related field.
 
 
 
 
 
 Experience:
 
 1 year of experience in client servicing or relationship management
 
 
 
 
 
 
 Additional Information
 
 
 
 
 
 What&rsquo;s In It For You:
 
 
 
 
 <ul>
 <li>
 Pay for performance culture (Competitive and performance-linked compensation)
 </li>
 <li>
 Provision of medical care plan for your family and you
 </li>
 <li>
 Comprehensive Life insurance plan
 </li>
 <li>
 Diverse workforce and inclusive culture
 </li>
 <li>
 Career development and growth opportunities by design
 </li>
 <li>
 Work with the best minds in the field
 </li>
 <li>
 Get opportunities to bring your whole-self to the organization and perform to your best
 </li>
 </ul>
</div>

Customer Service Officer - Elite Banking - (Emiratised Role)

Dia Flower

HIRING: Sales Officer (Luxury Floral Boutique) &ndash; ARABIC / RUSSIAN SPEAKER Salary: AED 3,500 + Commission Locations: Mall of the Emirates | Dubai MallAbout Us: At Dia Flower, we create more than floral arrangements&mdash;we create unforgettable moments. Our luxury floral boutiques are known for elegance, creativity, and exceptional customer service. We are currently looking for 3 passionate and customer-focused Sales Associates to join our growing team.Key Responsibilities<ul><li>Greet and assist customers, providing an exceptional in-store experience.</li><li>Understand client preferences and recommend the perfect floral and gift arrangements.</li><li>Share product knowledge with confidence to guide customer choices.</li><li>Deliver professional and personalized customer service in line with our brand standards.</li><li>Handle transactions accurately using POS systems.</li><li>Maintain a clean, organized, and inviting store environment.</li><li>Assist with visual merchandising and creative product displays.</li></ul>What We&rsquo;re Looking For<ul><li>Fluency in English, Arabic / Russian is required.</li><li>Previous retail, hospitality, luxury sales, or flower shop experience is preferred.</li><li>Strong interpersonal and communication skills&mdash;confident, approachable, and professional.</li><li>Positive attitude, team-oriented, and passionate about customer service.</li><li>Must be available to join immediately.</li></ul>Why Work With Us<ul><li>Be part of a luxury floral brand located in two of Dubai&rsquo;s most iconic malls.</li><li>Work in a creative, elegant, and customer-focused retail environment.</li><li>Grow your career while spreading beauty and happiness every day.</li></ul>Step into elegance, spread happiness, and grow your career with Dia Flower. Apply today!Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthApplication Question(s):<ul><li>This role is URGENT. Can you join ASAP?</li></ul>Experience:<ul><li>Retail: 3 years (Required)</li><li>Customer Service: 3 years (Required)</li></ul>Language:<ul><li>Arabic / Russian (Required)</li></ul>Application Deadline: 26/08/2025

Sales Officer (Arabic / Russian Speaker)

Salar Khan Tourism LLC

About Salar Khan Tourism:At Salar Khan Tourism, we specialize in crafting unforgettable travel experiences across breathtaking destinations. Whether it&rsquo;s cultural tours, adventure expeditions, or custom itineraries, we&rsquo;re passionate about connecting people with the beauty and heritage of our region. We're looking for a Customer Care and Social Media Officer who shares our love for travel and dedication to exceptional service.Role Overview:As the Customer Care and Social Media Officer, you will be the voice of Salar Khan Tourism&mdash;both in direct communication with our clients and on our social media channels. You&rsquo;ll help travelers with inquiries and bookings, resolve issues with professionalism, and create engaging content that brings our brand to life online.Key Responsibilities:Customer Care (60%)<ul><li>Respond promptly to customer inquiries via phone, email, WhatsApp, and social media.</li><li>Provide detailed information about tours, packages, availability, pricing, and travel tips.</li><li>Handle booking requests, special requirements, and follow-up support after trips.</li><li>Address and resolve customer complaints with a calm, solution-oriented attitude.</li><li>Maintain accurate records of customer interactions and feedback for continuous improvement.</li></ul>Social Media (40%)<ul><li>Manage Salar Khan Tourism&rsquo;s accounts on Instagram, Facebook, TikTok, and other platforms.</li><li>Plan, create, and schedule engaging content that showcases destinations, traveler experiences, and tour highlights.</li><li>Respond to comments, DMs, and mentions in a timely and friendly manner.</li><li>Stay up to date with social media trends to keep our content fresh and relevant.</li><li>Monitor analytics and prepare monthly reports on performance, growth, and engagement.</li></ul>Requirements:<ul><li>1&ndash;2 years of experience in customer service or social media (tourism or hospitality preferred).</li><li>Excellent communication skills in English (additional languages are a plus).</li><li>Confident in using social media management tools (e.g., Meta Business Suite, Buffer, Later).</li><li>Friendly, professional, and solution-focused attitude.</li><li>Ability to multitask and work both independently and as part of a team.</li></ul>Preferred Qualifications:<ul><li>Degree or diploma in Tourism, Marketing, Communications, or a related field.</li><li>Familiarity with CRM or booking platforms (e.g., TrekkSoft, Zoho).</li><li>Basic design or video editing skills (e.g., Canva, CapCut).</li><li>Passion for travel, culture, and delivering top-tier guest experiences.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Career growth opportunities in a dynamic and growing tourism company.</li><li>Travel perks and discounts on Salar Khan Tourism packages.</li><li>A friendly, collaborative team environment.</li><li>Flexible working hours (based on role requirements).</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,800.00 per month

Customer Care and Social Media Officer (Female)

United Al Saqer Group

<div>Royal International Construction is a relatively new name in the UAE's vibrant construction scene, but it is one that harnesses the strengths and heritage of its founders and the expert talents of its proactive management team. The company currently employs over 500 construction experts located throughout the UAE, with an unparalleled skillset covering finance, architecture, design, mechanical and electrical engineering, as well as project management. We also have an in-house team dedicated to producing high-standard technical bids and comprehensive and competitive commercial tenders.
Summary:
The HSE Assistant Officer is responsible to assist and ensure health, safety, and environmental (HSE) compliance at the construction site. This role involves assisting the department in monitoring site activities, enforcing safety policies, conducting inspections, and ensuring all workers adhere to HSE regulations. The HSE Assistant Officer will also assist in safety training, incident reporting, and risk assessments to create a safe working environment and prevent workplace hazards. 
Responsibilities: 
Assisting and Helping HSE Department in:<ul><li>
Implementation and enforce HSE policies, procedures, and site regulations.</li><li>
Monitor site activities to ensure compliance with safety standards and legal requirements.</li><li>
Conduct regular safety inspections, risk assessments, and audits.</li><li>
Identify hazards, report unsafe conditions, and ensure corrective actions are taken.</li><li>
Assist in incident investigations, reporting, and recommending preventive measures.</li><li>
Provide safety training and toolbox talks to site workers and staff.</li><li>
Maintain HSE documentation, reports, and safety records.</li><li>
Ensure the availability and proper use of PPE and safety equipment.</li></ul> 
Location: Dubai - Damac Hills 2 
Experience:<ul><li>
Minimum 2 years of experience in HSE within the construction industry.</li></ul> 
Qualification:<ul><li>
Diploma /College Degree is advantage.</li></ul> 
Certifications:<ul><li>
IOSH (Mandatory)</li></ul><ul><li>
NEBOSH Certificate (Advantage).</li><li>
Additional HSE training certifications (if any).</li><li>
IMS certificate and auditing experience is an added advantage.</li></ul> 
Other Requirements:<ul><li>
Knowledge of HSE regulations and risk management.</li><li>
Ability to assist safety inspections and enforce compliance.</li><li>
Good communication and reporting skills.</li></ul></div>

HSE Assistant Officer

Explore 2053+ Service officer in Dubai this September. Find roles across top companies and apply now to boost your career.

2053 service officer jobs IN Dubai

Corporate Service Officer

Guest Service Officer

Guest Service Officer

Customer Service Officer - Elite Banking - (Emiratised Role)

Sales Officer (Arabic / Russian Speaker)

Customer Care and Social Media Officer (Female)

HSE Assistant Officer