customer service representative Jobs in Dubai

customer service representative

compliance officer

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service officer

Gargash Group

<div>
 <p>
  <strong>
   JOB OVERVIEW
  </strong>
 </p>
 <p>
  The Service Officer is responsible for assisting customers with all aspects of automotive leasing, from initial inquiries to contract completion. This job&rsquo;s primary goal will be to provide exceptional customer service, maintain strong relationships with clients, and ensure a smooth leasing process.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   KEY DUTIES AND RESPONSIBILITIES
  </strong>
 </p>
 <ul>
  <li>
   Provide exceptional customer service to clients seeking automotive leasing options.
  </li>
  <li>
   Assist customers in understanding the leasing process, including vehicle selection, financing options, and lease terms.
  </li>
  <li>
   Respond to customer inquiries promptly and effectively, both in person and through various communication channels (phone, email, etc.).
  </li>
  <li>
   Conduct thorough needs assessments to understand customers' preferences, requirements, and budget constraints.
  </li>
  <li>
   Present and explain available vehicle leasing options to customers, highlighting features, benefits, and pricing details.
  </li>
  <li>
   Collaborate with finance and sales departments to ensure accurate and timely completion of lease applications and contracts.
  </li>
  <li>
   Conduct credit checks and review financial information to assess customers' eligibility for leasing.
  </li>
  <li>
   Negotiate lease terms and conditions, including pricing, mileage limits, and maintenance packages, while adhering to company policies and guidelines.
  </li>
  <li>
   Prepare leasing contracts, ensuring accuracy and compliance with legal and regulatory requirements.
  </li>
  <li>
   Coordinate vehicle delivery and explain lease terms and vehicle features to customers upon delivery.
  </li>
  <li>
   Address customer concerns or issues promptly and effectively, striving to resolve them in a satisfactory manner.
  </li>
  <li>
   Maintain up-to-date knowledge of automotive leasing trends, industry regulations, and competitive offerings.
  </li>
  <li>
   Build and maintain strong relationships with existing and potential customers, providing ongoing support and fostering customer loyalty
  </li>
  <li>
   Collaborate with the marketing team to promote leasing services through various channels, such as social media, events, and advertisements.
  </li>
  <li>
   Assist in organising and conducting leasing events and promotions to generate leads and increase leasing portfolio.
  </li>
  <li>
   Uphold company values throughout business practices and utilise sound judgment in decision making.
  </li>
  <li>
   Any other additional duties as may be required by management based on needs of the business.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   REQUIREMENTS
  </strong>
 </p>
 <ul>
  <li>
   A minimum of 1-3 years working experience in a similar role.
  </li>
  <li>
   Proven experience in customer service or sales roles, preferably within the automotive industry
  </li>
 </ul>
 <p>
 </p>
</div>


Customer Service Officer

<p>Direct message the job poster from Gargash Group</p><p>The Service Officer is responsible for assisting customers with all aspects of automotive leasing, from initial inquiries to contract completion. This job's primary goal will be to provide exceptional customer service, maintain strong relationships with clients, and ensure a smooth leasing process.</p> Responsibilities <ul><li>Provide exceptional customer service to clients seeking automotive leasing options.</li><li>Assist customers in understanding the leasing process, including vehicle selection, financing options, and lease terms.</li><li>Respond to customer inquiries promptly and effectively, both in person and through various communication channels (phone, email, etc.).</li><li>Conduct thorough needs assessments to understand customers' preferences, requirements, and budget constraints.</li><li>Present and explain available vehicle leasing options to customers, highlighting features, benefits, and pricing details.</li><li>Collaborate with finance and sales departments to ensure accurate and timely completion of lease applications and contracts.</li><li>Conduct credit checks and review financial information to assess customers' eligibility for leasing.</li><li>Negotiate lease terms and conditions, including pricing, mileage limits, and maintenance packages, while adhering to company policies and guidelines.</li><li>Prepare leasing contracts, ensuring accuracy and compliance with legal and regulatory requirements.</li><li>Coordinate vehicle delivery and explain lease terms and vehicle features to customers upon delivery.</li><li>Address customer concerns or issues promptly and effectively, striving to resolve them in a satisfactory manner.</li><li>Maintain up-to-date knowledge of automotive leasing trends, industry regulations, and competitive offerings.</li><li>Build and maintain strong relationships with existing and potential customers, providing ongoing support and fostering customer loyalty.</li><li>Collaborate with the marketing team to promote leasing services through various channels, such as social media, events, and advertisements.</li><li>Assist in organising and conducting leasing events and promotions to generate leads and increase leasing portfolio.</li><li>Uphold company values throughout business practices and utilise sound judgment in decision making.</li><li>Any other additional duties as may be required by management based on needs of the business.</li></ul> Requirements <ul><li>A minimum of 1-3 years working experience in a similar role.</li><li>Proven experience in customer service or sales roles, preferably within the automotive industry</li></ul> Seniority level <ul><li>Entry level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Administrative and Customer Service</li></ul> Industries <ul><li>Executive Offices</li></ul><p>Location: Dubai, United Arab Emirates</p>

Beno Technologies FZ L.L.C.

<p>Join to apply for the <strong>Client Service Officer / Hostess</strong> role at <strong>BENO - Luxury At Your Service</strong></p><p>Join to apply for the <strong>Client Service Officer / Hostess</strong> role at <strong>BENO - Luxury At Your Service</strong></p><p><strong>Job Description:<br></strong>As a Client Relations Officer / Hostess, you will be the face of our company, responsible for creating a positive first impression. Your role involves welcoming clients, assisting them with their needs, and ensuring their experience is exceptional. You will also be responsible for maintaining a welcoming and organized environment.<br><br><strong>Key Responsibilities:</strong><ul><li>Greet and welcome clients with a friendly and professional demeanor.</li><li>Assist clients by answering inquiries and guiding them through our services/products.</li><li>Manage bookings efficiently.</li><li>Build and maintain positive relationships with clients to enhance customer loyalty.</li><li>Handle client feedback and complaints gracefully, ensuring prompt resolution.</li><li>Collaborate with team members to ensure smooth operations and high service standards.</li></ul><strong>Requirements:</strong><ul><li>Previous experience as a hostess, client relations officer, or in a customer-facing role is preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Professional appearance and a positive attitude.</li><li>Strong problem-solving skills and the ability to remain calm under pressure.</li><li>Flexibility to work in shifts, including weekends and holidays.</li><li>English language is a must, additional languages is an advantage.</li></ul><strong>What We Offer:</strong><ul><li>Competitive salary and benefits package.</li><li>A dynamic and supportive work environment.</li><li>Opportunities for growth and career development.</li></ul></p></ul> Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Sales, General Business, and Education</li><li> Industries Wireless Services, Telecommunications, and Communications Equipment Manufacturing</li></ul><p>Referrals increase your chances of interviewing at BENO - Luxury At Your Service by 2x</p> Sign in to set job alerts for "Client Services Officer" roles. Customer Service Associate Retail Marks & Spencer UAE Customer Service Associate Retail Marks & Spencer Customer Service Associate Retail Marks & Spencer Customer Care Officer - HNI Escalations & Service Excellence Customer Service Specialist Retail Marks & Spencer Guest Experience Expert - Four Points by Sheraton Bur Dubai Executive Assistant - Jumeirah Group & Corporate <p>Dubai, Dubai, United Arab Emirates 11 hours ago</p><p>Dubai, Dubai, United Arab Emirates 5 minutes ago</p><p>Dubai, Dubai, United Arab Emirates 11 hours ago</p><p>We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.</p>

Client Service Officer / Hostess

Beno

<p><u>Job Description :</u> As a Client Relations Officer / Hostess, you will be the face of our company, responsible for creating a positive first impression.</p><p>Your role involves welcoming clients, assisting them with their needs, and ensuring their experience is exceptional.</p><p>You will also be responsible for maintaining a welcoming and organized environment.</p><p>Key Responsibilities : Greet and welcome clients with a friendly and professional demeanor.</p><p>Assist clients by answering inquiries and guiding them through our services / products.</p><p><b>Manage bookings efficiently.</b></p><p>Build and maintain positive relationships with clients to enhance customer loyalty.</p><p>Handle client feedback and complaints gracefully, ensuring prompt resolution.</p><p>Collaborate with team members to ensure smooth operations and high service standards.</p><p><u>Requirements :</u> Previous experience as a hostess, client relations officer, or in a customer-facing role is preferred.</p><p>Excellent communication and interpersonal skills.</p><p>Professional appearance and a positive attitude.</p><p>Strong problem-solving skills and the ability to remain calm under pressure.</p><p>Flexibility to work in shifts, including weekends and holidays.</p><p>English language is a must, additional languages is an advantage.</p><p><u>What We Offer :</u> Competitive salary and benefits package.</p><p>A dynamic and supportive work environment.</p><p>Opportunities for growth and career development.</p>

ruya

<div>
 <p>
  The Customer Service Officer&rsquo;s primary responsibility is to provide an outstanding customer experience by taking ownership of resolution for all customer needs. They will interact with customers across a variety of channels (primarily inbound and outbound calls and digital channels) and take ownership for resolving the customer&rsquo;s query / issue and communication around this.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Main Duties and Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Drive customer satisfaction through exceptional service. Deliver resolution to requests and issues through a variety of channels, by actively listening to understand the customer&rsquo;s needs.
  </li>
  <li>
   Take ownership of providing resolution to customers
  </li>
  <li>
   De-escalate situations involving dissatisfied customers, offering assistance and support with service recovery to clients if needed.
  </li>
  <li>
   Develop a strong, value-added relationship with current and prospective customers by engaging in conversations that uncover their current and future financial needs.
  </li>
  <li>
   Increase customer satisfaction scores by consistently providing top-notch service that anticipates, and resolves needs seamlessly.
  </li>
  <li>
   Achieve customer loyalty as a key driver of sustainable growth, through client retention policy and tools.
  </li>
  <li>
   Striving for continuous learning and development to enhance skills and knowledge and attend assigned trainings.
  </li>
  <li>
   Participating in regular performance reviews and actively seeking feedback for improvement.
  </li>
  <li>
   Understanding clients&rsquo; financial needs and address at the same time, educating customers about our products and services offered and to cross sell bank products to the customers if required.
  </li>
 </ul>
</div>


Andaz

<div><div><p>Summary</p><div><div><div>
As a Guest Service Officer, you are responsible to provide professional and customer focused service to our guests, ensuring that have a memorable Andaz experience. Also, you should contribute positively towards successfully achieving departmental KPI goals and ensure a smooth day-to-day operation.</div></div><br>
</div></div><div><p>
Qualifications</p><div><div><div>
Diploma/qualification in Hospitality or Tourism Management<br>
Excellent English communications on both verbal and writing skills<br>
Well versed with Opera system are beneficial</div></div></div></div></div>

GUEST SERVICE OFFICER-GERMAN SPEAKER

Hyatt

<div><div><p>Summary</p><div><ul><li><p>
Handle phone calls about room and restaurant reservations</p></li><li><p>
Input reservation details accurately into the booking system</p></li><li><p>
Work with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt&rsquo;s Brand Standards</p></li></ul></div></div><div><p>
Qualifications</p><div><ul><li><p>
Exceptional guest service skills</p></li><li><p>
Arabic language skills would be an advantage</p></li><li><p>
Ideally with a university degree or diploma</p></li><li><p>
Minimum 1 year work experience as a GSO or Reservations Agent</p></li></ul></div></div></div>

GUEST SERVICE OFFICER - RESERVATIONS

Explore 2705+ Service officer in Dubai this November. Find roles across top companies and apply now to boost your career.

2705 service officer jobs IN Dubai

Customer Service Officer

Customer Service Officer

Client Service Officer / Hostess

Client Service Officer / Hostess

Customer Service Officer

GUEST SERVICE OFFICER-GERMAN SPEAKER

GUEST SERVICE OFFICER - RESERVATIONS