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service team leader

Atlantis Resorts

Join to apply for the Team Leader, VIP Services role at Atlantis Resorts.( 17533 )At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests' expectations at every possible turn.Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple's retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it's our passion. About The Role As a Team Leader in VIP Services, you will be responsible for overseeing the assigned VIP guest, anticipating their preferences and needs throughout their stay. Ensure all guest preferences and requests are noted and communicated to the rest of the team, ensuring all colleagues are able to carry out personalized service. Anticipate guest needs throughout the day and perform food and beverage service as required inside the respective suites and other areas. Assist the guest with their belongings and luggage. Ensure guest preferred newspapers and magazines are prepared timely on a daily basis. Attend to all departure services required, transportation schedule, flight confirmation, next destination assistance. You will report into the Head Butler and work closely with them to ensure the extraordinary service to our guests. About You Team Leader, VIP Services must demonstrate a clear passion for customer service and willingness to learn various areas of resort operations. You will have 2+ years working in VIP or Butler Service with a clear demonstration of luxury service. Dedicated managers and team leaders will ensure your growth and development throughout your career with Atlantis, The Palm.Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Team Leader, VIP Services

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 ( 18438 )
 
 
 A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.
 
 
 The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world&rsquo;s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.
 
 
 Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.
 
 
 Atlantis, Dubai, is a truly extraordinary, intriguing, and unique entertainment destination, and we currently have an opportunity for an experienced Team Leader to join our amazing Front Services team at Atlantis, The Royal! At Atlantis, The Royal, we strive to create a destination experience that is not only unforgettable throughout each guest stay, but where amazing and everlasting memories are created!
 
 
 Are you passionate about the hospitality industry? Are you organized, guest-focused, and can teach as well as motivate a team? Then we need your skills as a Team leader to join our team of professionals today! Our Front Services team is led by hospitality industry experts who will guide and train you in this exciting career. You will have excellent customer service skills, willing to advising guests on their needs, and enjoy delivering a great experience from your heart within a busy, high-profile, luxury environment.
 
 
 The Team Leader, Front Services must demonstrate a clear passion for guest service and a willingness to be highly visible front of house so you can lead the teams to success. You will assist the Assistant Manager and Manager run the operation while updating and training all colleagues on their technical and service delivery skills and processes to an internationally recognized five-star standard at all time. You will assist and oversee service providers utilization, health and safety as customer satisfaction standards and assist manage the Front Door, Bell Services, and Transportation daily operations.
 
 
 It is essential that you have previous experience within a five-star hotel or resort environment or alternatively, prior work history in Front Office, Guest Relations, Club Lounge, or similar luxury service environment. Immaculate personal presentation, enthusiasm, positivity, immaculate grooming and a higher than average physical fitness level is essential in this role along with a fluency in English is mandatory. Additional languages are desirable.
 
 
 Atlantis, Dubai, offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and a diverse range of cultures.
 
 
 We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.
 
 
 With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.
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Team Leader, Front Services

Carzilla auto service

Job Description: The Car Care Team Leader is responsible for overseeing the daily operations of the car care team while also managing sales activities to achieve monthly targets. This role includes supervising staff, ensuring high-quality service delivery, promoting car care services to customers, and coordinating with management to enhance overall business performance. The Team Leader ensures smooth workflow, strong customer satisfaction, and consistent revenue growth.Key Responsibilities:Operations &amp; Team Management<ul><li>Supervise and manage the daily activities of the car care team.</li><li>Assign tasks such as washing, detailing, polishing, and interior cleaning.</li><li>Monitor workflow to ensure efficient vehicle processing and timely delivery.</li><li>Conduct quality checks to maintain service standards.</li><li>Train, guide, and motivate team members to improve skills and productivity.</li><li>Ensure workplace cleanliness, safety, and organization.</li><li>Track team attendance, punctuality, and performance; report to management.</li></ul>Sales &amp; Customer Service<ul><li>Promote car care services and packages to walk-in and existing customers.</li><li>Achieve monthly sales targets by upselling and recommending additional services.</li><li>Prepare estimates, explain services clearly, and finalize customer approvals.</li><li>Build strong customer relationships to increase repeat business.</li><li>Handle customer inquiries, complaints, and service follow-ups professionally.</li><li>Coordinate with service advisors and front desk to streamline customer flow.</li></ul>Reporting &amp; Coordination<ul><li>Prepare daily sales and operations reports for management.</li><li>Update management on team performance, challenges, and resource needs.</li><li>Support marketing and promotional activities to boost car care sales.</li></ul>Skills &amp; Qualifications:<ul><li>Experience in car care, detailing, or automotive services (preferred).</li><li>Strong leadership, communication, and team management skills.</li><li>Sales-oriented, confident in upselling and achieving targets.</li><li>Knowledge of car detailing processes, products, and equipment.</li><li>Professional, organized, and customer-focused.</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: AED5,000.00 - AED6,000.00 per monthExperience:<ul><li>AUTOMOTIVE CAR CARE TEAM LEADER: 2 years (Required)</li></ul>Language:<ul><li>ARABIC (Required)</li></ul>

Car Care Team Leader

POWERLINK ENERGY ME-FZCO

Senior Sales EngineerRequirements:1. Major in electrical automation or mechanical engineering, with a background in engineering and electricity related skills.2. Excellent English communication Speaking and Writing is required.3. Good hand capability and good at trouble shooting is required4. Optimistic and proactive attitude is required5. Should have serive experiences in Diesel Generators. Also have knowledage in Battery Energy Storage, PV Inverter and Solar new energy is preferred6. The position is planned to be a service team leader and keen to learn and grow up together with company7. Engineer Certificate, electrician certificate and Over 3 years of service work experience of diesel generators, strong hands-on ability is preferred8. Above 4 years working experience is required.Job Type: Full-timePay: AED8,000.00 - AED12,000.00 per month

Senior Service Engineer

Jumeirah

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 About Jumeirah:
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world&rsquo;s most discerning travellers.
 
 
 
 About Jumeirah Burj Al Arab:
 
 
 
 Jumeirah Burj Al Arab, Dubai&rsquo;s most iconic hotel and a global symbol of Arabian hospitality, stands as the flagship of Jumeirah&rsquo;s exceptional portfolio. Its sail-shaped structure, one of the world&rsquo;s most photographed superstructures, redefined luxury hospitality when it opened in 1999. The hotel offers a collection of exquisite destination dining and wellness experiences.
 
 
 
 About the Job:
 
 
 
 An exciting opportunity has arisen for a
 
 Team Leader
 
 to join the
 
 F&amp;B Service
 
 team in
 
 Jumeirah Burj Al Arab
 
 . The main duties and responsibilities of this role:
 
 
 <ul>
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 Supervises effectiveness of workflow and sequence of service during service periods and provides constant hands-on support.
 </li>
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 Supervises closely and monitors the cashiering function of the outlet to ensure compliance with JI Cashiering Procedures.
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 Monitor customer satisfaction and respond to customer feedback and complaints.
 </li>
 <li>
 Inform the Outlet Manager / Assistant Manager of any complaints or negative feedback from guests after they first try to resolve them.
 </li>
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 Conduct performance evaluations of colleagues, training of colleagues, guidance, coaching and counselling of colleagues.
 </li>
 <li>
 Maintain a thorough working knowledge of F&amp;B SOPs and ensure these are upheld at all times through constant observation and coaching.
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 <li>
 Conduct the pre-service shift briefing in the absence of the Outlet Manager / Assistant Manager.
 </li>
 <li>
 Ensure opening and closing checklists are completed on a daily basis.
 </li>
 </ul>
 
 
 
 About You:
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
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 One year of experience in the same position in a restaurant sector: within a 5-star hotel, luxury restaurant, preferred in breakfast operations.
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 Fluent in English and an additional international language is a plus.
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 Knowledge of Food and Beverage applications: Micros and Sevenrooms.&nbsp;
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 Passion for delivering exceptional dining experiences.
 </li>
 </ul>
 
 
 
 About the Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development. Benefits include:
 
 
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 Supportive and inclusive work environment
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 Access to Learning &amp; Development programmes and clear career pathways
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 Opportunities for internal mobility within our global network
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 Colleague discounts on food, beverage, and hotel stays worldwide
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 <li>
 Company-provided shared accommodation
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 <li>
 Comprehensive healthcare and life insurance coverage
 </li>
 <li>
 Paid annual leave and flight from your home country
 </li>
 <li>
 Performance-based incentives tailored to your role
 </li>
 <li>
 Competitive tax-free salary paid in UAE Dirhams (AED)
 </li>
 </ul>
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Team Leader - Breakfast Operations - Jumeirah Burj Al Arab

Hyperclean Technical Services

About Hyperclean: At Hyperclean, we are a leading provider of innovative cleaning solutions and cutting-edge technologies. We are committed to delivering exceptional services to our clients while maintaining the highest standards in safety, efficiency, and environmental responsibility. Join our team of dedicated professionals who take pride in their work and contribute to a cleaner, healthier world.Position Overview: We are seeking a proactive, experienced, and motivated Maintenance Team Leader from Home Maintenance Industry to join our team. The ideal candidate will lead a team of maintenance technicians, ensuring the smooth operation, maintenance, and repair of all equipment and systems in our facility. As the Maintenance Team Leader, you will be responsible for overseeing day-to-day operations, ensuring equipment uptime, managing maintenance schedules, and ensuring the safety and performance of all machinery.Key Responsibilities:<ul><li>Lead, supervise, and train a team of maintenance technicians.</li><li>Plan and schedule routine maintenance, repairs, and emergency fixes.</li><li>Ensure all equipment and machinery are functioning at optimal levels to minimize downtime.</li><li>Manage preventive maintenance programs and ensure they are completed on time.</li><li>Troubleshoot mechanical, electrical, and plumbing issues efficiently.</li><li>Oversee and ensure compliance with safety protocols and regulatory standards.</li><li>Coordinate with other departments to align maintenance activities with production needs.</li><li>Maintain accurate records of repairs, maintenance activities, and inventory.</li><li>Assist with budget planning and cost control for maintenance operations.</li><li>Drive continuous improvement initiatives within the maintenance department.</li><li>Stay updated on the latest industry trends, tools, and technologies.</li></ul>Qualifications:<ul><li>Proven experience in maintenance leadership or supervisory roles.</li><li>Strong knowledge of mechanical, electrical, and HVAC systems.</li><li>Excellent problem-solving, troubleshooting, and diagnostic skills.</li><li>Strong leadership, communication, and interpersonal skills.</li><li>Ability to work well under pressure and in a fast-paced environment.</li><li>Strong organizational and time-management abilities.</li><li>Ability to motivate and inspire a team to achieve high standards.</li><li>Knowledge of safety standards, compliance, and regulatory requirements.</li><li>High school diploma or equivalent; technical certifications preferred (e.g., HVAC, electrical, or mechanical certifications).</li><li>Valid UAE Driving License is a Must</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

Maintenance Team Leader

Sharaf DG

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 Job Summary &amp; Purpose:
 
 
 Ensure a professional and service-oriented work environment by monitoring subordinate performance and taking the necessary actions to motivate when required. Using effective communication skills is expected to liaise and supervise effectively the team. Achieve process SLAs and targets. Team leaders must be well versed in all aspects of reporting, communications technology, and terminology as well as organizational procedures.
 
 
 
 Key Performance Areas (KPAs) &amp; Principal Accountabilities:
 
 
 1. Leading a team of advisors handling Social Media platforms which also includes training, coaching, and mentoring them for excellent Customer Experience.
 
 2. Monitoring social media channels for handling and providing end-to-end resolution of E/R/C raised by customers on different SM handles.
 
 3. Ensuring the team is identifying customers&rsquo; needs, clarifying information, researching every issue, providing solutions within SLA, and offering support to customers with quality interaction for end-to-end resolution within timelines.
 
 4. Interaction with call center partners and internal team for ensuring process excellence, and coordination.
 
 5. Ensuring customer-focused service, ensuring both written and verbal communication is clear and concise, and that all communicated information is accurate.
 
 7. Report generation and circulation as per the requirement
 
 8. Meets requirements of the job such as adherence to monthly KPI and the ability to multi-task, prioritize, and manage time effectively and introduce new / latest methodology to the process
 
 9. Ensure SDG data prevention, decorum, and discipline are in line with the requirements of the process
 
 10. Perform any additional duties as required by the company, including cross-functional coordination with teams such as Marketing, Warehouse, Category Management, and other relevant departments. The role may also involve handling ad-hoc tasks based on business needs.
 
 
 
 
 Requirements
 
 
 Experience (Yrs &amp; Field) : Minimum of 3 years of Team Leader experience in a Call Center /Customer care
 
 Educational Qualification : Graduate
 
 Professional Certifications : Customer Service Work Shops/IT Diplomas
 
 
 Skills &amp; Abilities:
 
 &bull; Excellent verbal and written communication skills, Excellent telephone etiquettes
 
 &bull; Strong people and customer focus with problem-solving skills
 
 &bull; leadership qualities, strong team player with good interpersonal skills
 
 &bull; Ability to clearly articulate expectations
 
 &bull; Ability to deal with stressful situations
 
 &bull; Skilled Computer professional with technical aptitude
 
 
 
 
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Team Leader - Call Center

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