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services advisor

Alba Corp

We are looking for a Service Advisor to join our team at Alba Cars and serve as the key liaison between customers and our technical team, ensuring a premium service experience from start to finish. This role is ideal for someone with strong communication skills, a customer-first mindset, and a passion for the automotive industry. The ideal candidate will manage service bookings, coordinate workshop tasks, and contribute to revenue through effective upselling and cross-selling of aftersales services. If you thrive in a fast-paced, client-facing environment and enjoy building lasting customer relationships, we d love to hear from you. Customer Interaction &amp; Service Coordination <ul>
<li> Greet customers and assess their service needs with professionalism and attention to detail. </li>
<li> Prepare accurate service estimates and explain job scopes, timelines, and pricing transparently. </li>
<li> Coordinate with the workshop team to ensure timely service completion and status updates. </li>
<li> Handle customer inquiries, concerns, and complaints with a solution-oriented approach. </li>
</ul> Sales Support &amp; Documentation <ul>
<li> Upsell additional services, maintenance packages, and accessories where applicable. </li>
<li> Maintain detailed and organized records of service transactions, warranty claims, and follow-ups. </li>
<li> Assist in daily showroom operations and support the sales team as needed. </li>
<li> Ensure service quality and customer satisfaction standards are consistently met. </li>
</ul> Requirements <ul>
<li> Minimum 2 years of experience in a Service Advisor or customer-facing automotive role. </li>
<li> Strong communication and interpersonal skills; fluency in English required (Arabic is a plus). </li>
<li> Proficient in multitasking, coordination, and time management. </li>
<li> Knowledge of automotive brands, service processes, and basic technical terminology. </li>
<li> Familiarity with CRM tools or automotive service software is a plus. </li>
<li> Customer-centric, sales-oriented, and proactive in problem-solving. </li>
</ul> Salary &amp; Benefits Work Visa sponsorship<ul>
<li> Medical Insurance (as per UAE law) </li>
<li> Training and development support </li>
<li> Performance-based incentives </li>
</ul> Work Arrangement

Service Advisor

Toretto Auto Services

Job Summary:The Service Advisor acts as the main link between customers and the workshop. They are responsible for understanding customer complaints, preparing job estimates, coordinating with technicians, and ensuring timely delivery of vehicles with complete customer satisfaction.Key Responsibilities:<ul><li>Greet customers and understand their vehicle service and repair requirements.</li><li>Record customer complaints accurately and open job cards in the system.</li><li>Provide service estimates and explain repair details, costs, and timelines to customers.</li><li>Coordinate with workshop technicians to ensure accurate diagnosis and repair.</li><li>Monitor job progress and update customers on repair status.</li><li>Conduct a final inspection before vehicle delivery to ensure quality service.</li><li>Prepare and explain the final invoice to the customer.</li><li>Handle customer feedback and resolve service-related concerns promptly.</li><li>Promote additional services or maintenance packages when appropriate.</li><li>Maintain records of customer interactions, service history, and follow-ups.</li><li>Ensure workshop jobs are completed as per manufacturer and company standards.</li><li>Support service campaigns, warranty claims, and aftersales programs.</li></ul>Qualifications &amp; Skills:<ul><li>Diploma / Degree in Automobile Engineering or related field (preferred).</li><li>2&ndash;5 years of experience as a Service Advisor in the automotive industry.</li><li>Strong technical knowledge of vehicles (mechanical &amp; electrical).</li><li>Excellent communication and customer handling skills.</li><li>Ability to prepare job estimates and explain repairs clearly to customers.</li><li>Basic computer knowledge (DMS / ERP systems, MS Office).</li><li>Positive attitude, patience, and ability to work under pressure.</li></ul>Key Competencies:<ul><li>Customer Service Orientation</li><li>Communication &amp; Interpersonal Skills</li><li>Technical Understanding</li><li>Team Coordination</li><li>Problem Solving &amp; Decision Making</li></ul>Work Environment:<ul><li>Workshop and front-office-based role.</li><li>Interaction with customers, technicians, and service team daily.</li><li>Requires neat appearance and professional behavior.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Technest support Center

� We Are Hiring – Vietnamese Call Center (Finance Advisor) – UAE �

� Location: UAE (must already be based in UAE)
� Working Hours: fixed shifts
� Nationality: Vietnamese

 � Responsibilities:

-Handle client calls & queries
-Explain financial services
-Maintain records & follow-ups
-Build client trust & support

Customer Service Agent

Ali & Sons

Service Advisor
 About the Role 
 We are looking for a Service Advisor to act as the primary contact between customers and the workshop team. The role ensures professional customer service, smooth repair processes, and achievement of workshop targets in labor and parts sales. Key Responsibilities
Welcome customers, prepare job cards, and record customer concerns, damages, and approvals.
Coordinate with the Foreman on required work and ensure accurate documentation in DMS.
Keep customers updated through regular follow-ups and provide service advice on vehicle needs.
Review service history to validate current repair requests and warranty eligibility.
Obtain repair approvals and maintain proper evidence.
Resolve customer concerns in coordination with the Customer Relations team.
Monitor and update WIP reports regularly.
Ensure compliance with health &amp; safety procedures and maintain a professional image.
Perform additional duties as assigned by the Service Manager. KPIs
Achievement of labor and parts sales targets.
Customer Satisfaction Index (CSI) scores.
Completion of required online training.
Management of WIP and reduction of unjustified job cards. Qualifications
2 5 years experience as a Service Advisor in the automotive industry (UAE experience preferred).
Strong knowledge of vehicle servicing and warranty procedures.
Excellent communication and customer service skills.
Fluency in English (Arabic is an advantage).
Proficiency in MS Office and dealership management systems (DMS).

Fahd Al Hemeiri Holding

About Flying Colour: Flying Colour is a leading business setup and corporate advisory firm in Dubai, dedicated to helping both local and international clients establish and grow their businesses in the UAE. Our services cover company formation, licensing, immigration, and compliance across Mainland, Free Zone, and Offshore structures. We focus on delivering tailored solutions while building long-term client relationships.Role Overview: We are looking for a proactive Business Setup Advisor to guide clients through the process of establishing and expanding their businesses in the UAE. This role involves managing end-to-end business setup services, providing advisory support, and ensuring full compliance with local regulations.Key Responsibilities:<ul><li>Advise clients on Mainland, Free Zone, and Offshore business setup options</li><li>Manage company formation, licensing, documentation, and visa processes</li><li>Prepare customized proposals and quotations for business setup services</li><li>Build and maintain strong client relationships</li><li>Stay updated on UAE business laws and regulations</li><li>Track client interactions and follow-ups using CRM tools</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Management, or a related field</li><li>2&ndash;5 years of experience in business setup advisory or corporate services in the UAE</li><li>Strong sales, negotiation, and communication skills</li><li>Proficient in CRM software and MS Office</li></ul>Job Types: Full-time, PermanentPay: AED5,000.00 - AED7,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Business Setup: 2 years (Required)</li><li>UAE: 2 years (Required)</li></ul>

Business Setup Advisor

Ali & Sons Holding LLC

About the Role We are looking for a Service Advisor to act as the primary contact between customers and the workshop team. The role ensures professional customer service, smooth repair processes, and achievement of workshop targets in labor and parts sales. Key Responsibilities <ul><li>Welcome customers, prepare job cards, and record customer concerns, damages, and approvals.</li><li>Coordinate with the Foreman on required work and ensure accurate documentation in the DMS.</li><li>Keep customers updated through regular follow-ups and provide service advice on vehicle needs.</li><li>Review service history to validate current repair requests and warranty eligibility.</li><li>Obtain repair approvals and maintain proper evidence.</li><li>Resolve customer concerns in coordination with the Customer Relations team.</li><li>Monitor and update WIP reports regularly.</li><li>Ensure compliance with health and safety procedures and maintain a professional image.</li><li>Perform additional duties as assigned by the Service Manager.</li><li>KPIs: Achieve labor and parts sales targets.</li><li>Customer Satisfaction Index (CSI) scores.</li><li>Completion of required online training.</li><li>Management of WIP and reduction of unjustified job cards.</li></ul> Qualifications <ul><li>2-5 years' experience as a Service Advisor in the automotive industry (UAE experience preferred).</li><li>Strong knowledge of vehicle servicing and warranty procedures.</li><li>Excellent communication and customer service skills.</li><li>Fluency in English (Arabic is an advantage).</li><li>Proficiency in MS Office and dealership management systems (DMS).</li></ul> Seniority level <ul><li>Entry level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Other</li></ul>Referrals increase your chances of interviewing at Ali & Sons Holding LLC.

Greenfix Property Care

You'll be part of a collaborative Aftersales department, reporting to the Assistant Aftersales Manager or Aftersales Manager. Our team is committed to delivering exceptional service, achieving revenue targets, and maintaining top scores in customer satisfaction and principal's dealer clinic activities.Required Skills to Be Successful<ul><li>DAE Diploma in Automobile or Mechanical Engineering</li><li>3+ years of experience as a Service Advisor or Service Consultant in a reputable automotive dealership</li><li>Proficiency in PC skills/MS Office and the ability to use a Dealer Management System (DMS) with minimal training</li><li>Technical understanding of automotive service requirements</li></ul>

Explore 4332+ Services advisor in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

4332 services advisor jobs IN Dubai United Arab Emirates

Service Advisor

Service Advisor

Customer Service Agent

Service Advisor

Business Setup Advisor

Service Advisor

Service Advisor