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assistant manager - front office Jobs in Doha

assistant manager - front office

shopping centre manager

Al-Futtaim

<div><p><b>Job Requisition ID: </b>173440</p>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p><br>
<p></p>
<p><b>
Overview of the role</b></p>
<p>
Responsible for the day-to-day management of Doha Festival City Mall, ensuring operational excellence, financial performance, and superior guest experience. The role oversees retailer relations, revenue generation, asset management, budgeting, and business planning, while leading on-site teams and coordinating specialty leasing and concierge programs.</p>
<p>
The ideal candidate will drive operational efficiency, stakeholder engagement, and income growth, maintaining the mall&rsquo;s physical integrity and enhancing its overall value by maximizing Net Operating Income (NOI) in line with revenue and expenditure targets.</p><p><br>
<b>
What you will do</b></p>
<p><b>
Financial Performance</b></p>
<ul>
<li>Prepare annual Retail Operations budgets covering capital, manpower, OPEX, and income forecasts.</li>
<li>Submit budget projections to the Board of Directors for review and approval.</li>
<li>Regularly review financial performance and take corrective actions for negative variances.</li>
<li>Use past experience, team input, and market trends to forecast revenue and expenditure accurately.</li>
<li>Identify potential financial risks and report findings to the Board of Directors.</li>
<li>Ensure tight management of debtors and consistent delivery of EBIDAT targets.</li>
<li>Develop and maintain a comprehensive service charge (S/C) budget and matrix.</li>
<li>Ensure all operational expenditures are recoverable from tenants and audited annually as per international standards.</li>
<li>Assist in preparing and reviewing monthly and annual financial reports.</li>
<li>Support re-forecasting, P&amp;L analysis, lease abstracting, and budgeting activities.</li>
<li>Assist in the collection of monthly receivables as required by the Senior General Manager.</li>
<li>Oversee asset condition and maintenance programs to maximize lifecycle and salvage value.</li>
</ul>
<p><b>Marketing</b></p>
<ul>
<li>Oversee mall marketing initiatives and events, ensuring proper promotion and retailer engagement to drive footfall and tenant sales.</li>
<li>Enhance the guest experience and handle guest complaints promptly and effectively.</li>
<li>Develop and execute an innovative, targeted marketing plan with the Senior General Manager and Marketing Manager, ensuring effective budgeting and brand consistency.</li>
<li>Maintain strong community relations and monitor political or regulatory developments that may impact operations, taking proactive corrective action.</li>
<li>Foster tenant relations through regular meetings and communication, ensuring awareness and compliance with lease terms.</li>
</ul>
<p><b>Operational Excellence</b></p>
<ul>
<li>Maintain high operating standards, ensuring quality, cost, and timeliness through transparent vendor selection (minimum three tenders), and submit recommendations for approval as per DOA.</li>
<li>Supervise and provide leadership to the concierge, specialty leasing, administrative, and reception teams.</li>
<li>Evaluate property development needs, recommend improvements, and ensure timely execution of approved projects within defined scope and compliance standards.</li>
</ul>
<p><b>Human Resource Management</b></p>
<ul>
<li>Conduct regular performance appraisals, identify training needs, and initiate internal or external training as required.</li>
<li>Ensure team motivation, engagement, and delivery of expected work standards.</li>
<li>Maintain strong coordination with corporate departments, ensuring alignment and cohesive operations across functions impacting Centre Management.</li>
</ul>
<p><b>Report Presentation</b></p>
<ul>
<li>Present comprehensive reports on tenants, income, expenditure, positioning, and competition to the company, supported by subordinate and market research data.</li>
<li>Compare actual performance against budget projections and propose ways to enhance performance and design concepts.</li>
<li>Ensure all reports reflect accurate and up-to-date information to represent the company&rsquo;s real-time position.</li></ul><br>
<p><br>
<b>Required Skills to be successful</b></p>
<ul>
<li>20+ years of experience in the relevant field within reputable organizations, including at least 5&ndash;7 years in a senior management role overseeing shopping centre or retail operations</li>
<li>Strong knowledge of all aspects of leasing and marketing, including strategy development, implementation, and operations.</li>
<li>Proven ability to collaborate and communicate effectively with tenants, service providers, and internal teams to ensure smooth operations and stakeholder alignment.</li></ul><br>
<p><br>
<b>What equips you for the rol</b></p>
<ul>
<li>Degree in business administration with specialization in Marketing &amp; Real Estate with extensive knowledge of developing commercial Real Estate properties.</li>
<li>Masters in Business Administration (Marketing, Accounting) etc is preferred</li></ul><p></p><p><b><br>
About Al-Futtaim Malls</b></p>
<p>
Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>
Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>
Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<p>
For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/</p></div><p></p>

Director - Asset Management

ACCA Careers

<div>
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 <br/>
 <br/>
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 <br/>
 <br/>
 <strong>
  Overview Of The Role
  <br/>
  <br/>
 </strong>
 Responsible for the day-to-day management of Doha Festival City Mall, ensuring operational excellence, financial performance, and superior guest experience. The role oversees retailer relations, revenue generation, asset management, budgeting, and business planning, while leading on-site teams and coordinating specialty leasing and concierge programs.
 <br/>
 <br/>
 The ideal candidate will drive operational efficiency, stakeholder engagement, and income growth, maintaining the mall&rsquo;s physical integrity and enhancing its overall value by maximizing Net Operating Income (NOI) in line with revenue and expenditure targets.
 <br/>
 <br/>
 <strong>
  What You Will Do
  <br/>
  <br/>
 </strong>
 <strong>
  Financial Performance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Prepare annual Retail Operations budgets covering capital, manpower, OPEX, and income forecasts.
  </li>
  <li>
   Submit budget projections to the Board of Directors for review and approval.
  </li>
  <li>
   Regularly review financial performance and take corrective actions for negative variances.
  </li>
  <li>
   Use past experience, team input, and market trends to forecast revenue and expenditure accurately.
  </li>
  <li>
   Identify potential financial risks and report findings to the Board of Directors.
  </li>
  <li>
   Ensure tight management of debtors and consistent delivery of EBIDAT targets.
  </li>
  <li>
   Develop and maintain a comprehensive service charge (S/C) budget and matrix.
  </li>
  <li>
   Ensure all operational expenditures are recoverable from tenants and audited annually as per international standards.
  </li>
  <li>
   Assist in preparing and reviewing monthly and annual financial reports.
  </li>
  <li>
   Support re-forecasting, P&amp;L analysis, lease abstracting, and budgeting activities.
  </li>
  <li>
   Assist in the collection of monthly receivables as required by the Senior General Manager.
  </li>
  <li>
   Oversee asset condition and maintenance programs to maximize lifecycle and salvage value.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Marketing
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee mall marketing initiatives and events, ensuring proper promotion and retailer engagement to drive footfall and tenant sales.
  </li>
  <li>
   Enhance the guest experience and handle guest complaints promptly and effectively.
  </li>
  <li>
   Develop and execute an innovative, targeted marketing plan with the Senior General Manager and Marketing Manager, ensuring effective budgeting and brand consistency.
  </li>
  <li>
   Maintain strong community relations and monitor political or regulatory developments that may impact operations, taking proactive corrective action.
  </li>
  <li>
   Foster tenant relations through regular meetings and communication, ensuring awareness and compliance with lease terms.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Operational Excellence
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain high operating standards, ensuring quality, cost, and timeliness through transparent vendor selection (minimum three tenders), and submit recommendations for approval as per DOA.
  </li>
  <li>
   Supervise and provide leadership to the concierge, specialty leasing, administrative, and reception teams.
  </li>
  <li>
   Evaluate property development needs, recommend improvements, and ensure timely execution of approved projects within defined scope and compliance standards.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Human Resource Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Conduct regular performance appraisals, identify training needs, and initiate internal or external training as required.
  </li>
  <li>
   Ensure team motivation, engagement, and delivery of expected work standards.
  </li>
  <li>
   Maintain strong coordination with corporate departments, ensuring alignment and cohesive operations across functions impacting Centre Management.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Report Presentation
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Present comprehensive reports on tenants, income, expenditure, positioning, and competition to the company, supported by subordinate and market research data.
  </li>
  <li>
   Compare actual performance against budget projections and propose ways to enhance performance and design concepts.
  </li>
  <li>
   Ensure all reports reflect accurate and up-to-date information to represent the company&rsquo;s real-time position.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills To Be Successful
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   20+ years of experience in the relevant field within reputable organizations, including at least 5&ndash;7 years in a senior management role overseeing shopping centre or retail operations
  </li>
  <li>
   Strong knowledge of all aspects of leasing and marketing, including strategy development, implementation, and operations.
  </li>
  <li>
   Proven ability to collaborate and communicate effectively with tenants, service providers, and internal teams to ensure smooth operations and stakeholder alignment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Equips You For The Rol
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Degree in business administration with specialization in Marketing &amp; Real Estate with extensive knowledge of developing commercial Real Estate properties.
  </li>
  <li>
   Masters in Business Administration (Marketing, Accounting) etc is preferred
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Al-Futtaim Malls
  <br/>
  <br/>
 </strong>
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 <br/>
 <br/>
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 <br/>
 <br/>
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 <br/>
 <br/>
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 <br/>
 <br/>
 For further information, and to apply, please visit our website via the &ldquo;Apply&rdquo; button below.
</div>


Director - Asset Management | Real Estate | Doha Festival City

Al-Futtaim Automotive

<div>
 <strong>
  Job Requisition ID:
 </strong>
 173440
 <br/>
 <br/>
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 <br/>
 <br/>
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 <br/>
 <br/>
 <strong>
  Overview Of The Role
  <br/>
  <br/>
 </strong>
 Responsible for the day-to-day management of Doha Festival City Mall, ensuring operational excellence, financial performance, and superior guest experience. The role oversees retailer relations, revenue generation, asset management, budgeting, and business planning, while leading on-site teams and coordinating specialty leasing and concierge programs.
 <br/>
 <br/>
 The ideal candidate will drive operational efficiency, stakeholder engagement, and income growth, maintaining the mall&rsquo;s physical integrity and enhancing its overall value by maximizing Net Operating Income (NOI) in line with revenue and expenditure targets.
 <br/>
 <br/>
 <strong>
  What You Will Do
  <br/>
  <br/>
 </strong>
 <strong>
  Financial Performance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Prepare annual Retail Operations budgets covering capital, manpower, OPEX, and income forecasts.
  </li>
  <li>
   Submit budget projections to the Board of Directors for review and approval.
  </li>
  <li>
   Regularly review financial performance and take corrective actions for negative variances.
  </li>
  <li>
   Use past experience, team input, and market trends to forecast revenue and expenditure accurately.
  </li>
  <li>
   Identify potential financial risks and report findings to the Board of Directors.
  </li>
  <li>
   Ensure tight management of debtors and consistent delivery of EBIDAT targets.
  </li>
  <li>
   Develop and maintain a comprehensive service charge (S/C) budget and matrix.
  </li>
  <li>
   Ensure all operational expenditures are recoverable from tenants and audited annually as per international standards.
  </li>
  <li>
   Assist in preparing and reviewing monthly and annual financial reports.
  </li>
  <li>
   Support re-forecasting, P&amp;L analysis, lease abstracting, and budgeting activities.
  </li>
  <li>
   Assist in the collection of monthly receivables as required by the Senior General Manager.
  </li>
  <li>
   Oversee asset condition and maintenance programs to maximize lifecycle and salvage value.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Marketing
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee mall marketing initiatives and events, ensuring proper promotion and retailer engagement to drive footfall and tenant sales.
  </li>
  <li>
   Enhance the guest experience and handle guest complaints promptly and effectively.
  </li>
  <li>
   Develop and execute an innovative, targeted marketing plan with the Senior General Manager and Marketing Manager, ensuring effective budgeting and brand consistency.
  </li>
  <li>
   Maintain strong community relations and monitor political or regulatory developments that may impact operations, taking proactive corrective action.
  </li>
  <li>
   Foster tenant relations through regular meetings and communication, ensuring awareness and compliance with lease terms.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Operational Excellence
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain high operating standards, ensuring quality, cost, and timeliness through transparent vendor selection (minimum three tenders), and submit recommendations for approval as per DOA.
  </li>
  <li>
   Supervise and provide leadership to the concierge, specialty leasing, administrative, and reception teams.
  </li>
  <li>
   Evaluate property development needs, recommend improvements, and ensure timely execution of approved projects within defined scope and compliance standards.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Human Resource Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Conduct regular performance appraisals, identify training needs, and initiate internal or external training as required.
  </li>
  <li>
   Ensure team motivation, engagement, and delivery of expected work standards.
  </li>
  <li>
   Maintain strong coordination with corporate departments, ensuring alignment and cohesive operations across functions impacting Centre Management.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Report Presentation
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Present comprehensive reports on tenants, income, expenditure, positioning, and competition to the company, supported by subordinate and market research data.
  </li>
  <li>
   Compare actual performance against budget projections and propose ways to enhance performance and design concepts.
  </li>
  <li>
   Ensure all reports reflect accurate and up-to-date information to represent the company&rsquo;s real-time position.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills To Be Successful
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   20+ years of experience in the relevant field within reputable organizations, including at least 5&ndash;7 years in a senior management role overseeing shopping centre or retail operations
  </li>
  <li>
   Strong knowledge of all aspects of leasing and marketing, including strategy development, implementation, and operations.
  </li>
  <li>
   Proven ability to collaborate and communicate effectively with tenants, service providers, and internal teams to ensure smooth operations and stakeholder alignment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Equips You For The Rol
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Degree in business administration with specialization in Marketing &amp; Real Estate with extensive knowledge of developing commercial Real Estate properties.
  </li>
  <li>
   Masters in Business Administration (Marketing, Accounting) etc is preferred
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Al-Futtaim Malls
  <br/>
  <br/>
 </strong>
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 <br/>
 <br/>
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 <br/>
 <br/>
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 <br/>
 <br/>
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
</div>


Chalhoub Group

<div>
 <strong>
  INSPIRE | EXHILARATE | DELIGHT
  <br/>
  <br/>
 </strong>
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 <br/>
 <br/>
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 <br/>
 <br/>
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 <br/>
 <br/>
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 <br/>
 <br/>
 <strong>
  What You'll Be Doing
  <br/>
  <br/>
 </strong>
 As a Store Manager for Guess in Doha Festival City Mall, you will be responsible for driving the store business. You will work towards achieving the store sales&rsquo; target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand&rsquo;s guidelines and store processes. Your responsibilities will include the following:
 <br/>
 <br/>
 <ul>
  <li>
   Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members.
  </li>
  <li>
   Define, execute and monitor the store action plan to achieve sales targets and KPIs.
  </li>
  <li>
   Manage the customer database to build strong relationship with customers and create future potential selling opportunities.
  </li>
  <li>
   Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.
  </li>
  <li>
   Leverage all type of point of sales online and offline.
  </li>
  <li>
   Provide a clear vision to the team about the business and store&rsquo;s vision and key directions.
  </li>
  <li>
   Identify, recruit, develop and retain strong talents.
  </li>
  <li>
   Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
  </li>
  <li>
   Act as a coach for the team members and promote growth mindset by leveraging the Group&rsquo;s available learning tools and platforms an constantly monitor the team&rsquo;s development plans and professional growth.
  </li>
  <li>
   Ensure performance improvement plans are discussed and documented in a transparent manner.
  </li>
  <li>
   Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand&rsquo;s ecommerce business including different activities, offerings, activations, etc.
  </li>
  <li>
   Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.
  </li>
  <li>
   Ensure all sales and operational policies and procedures are followed and maintained in the store.
  </li>
  <li>
   Ensure e-commerce orders are prepared and processed within the set SLAs in terms of me and quality and no fulfillment action is pending in the store.
  </li>
  <li>
   Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or overwise trained on it.
  </li>
  <li>
   Ensure all operating standards are followed from stock replenishment to organizing displays as per the brand&rsquo;s VM guidelines.
  </li>
  <li>
   Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.
  </li>
  <li>
   Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You&rsquo;ll Need To Succeed
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You are an Arabic speaker.
  </li>
  <li>
   You have a proven experience in store or retail management (luxury or premium retail is a plus), as well as stock analysis.
  </li>
  <li>
   You are self-motivated and have the ability to drive results and people development.
  </li>
  <li>
   Your possess strong leadership skills.
  </li>
  <li>
   You possess a commercial acumen with a customer-first mindset.
  </li>
  <li>
   You have a solid understanding of reading and acting on store data/metrics.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Can Offer You
  <br/>
  <br/>
 </strong>
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 <br/>
 <br/>
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
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 <strong>
  We Invite All Applicants to Apply
  <br/>
  <br/>
 </strong>
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
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 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>


Store Manager - Guess, Doha Festival City

Management Solutions International (MSI)

<p></p><div><div><div><div><div><div><div><div><div>Location</div></div>
<div><div>Doha, Qatar</div></div>
</div></div></div><div></div><div><div><div><div><div>Experience</div></div>
<div><ul><li></li></ul></div>
</div></div></div><div></div><div><div><div><div><div>Job Type</div></div>
<div><div>Outsourcing</div></div></div></div></div></div></div></div></div>
<br><div><div><div>Job Description
</div></div><div><p>Hiring for ELV Supervisor for Qatar</p>
<p>Job location: Lusail</p>
<p>Project Duration: 4-6 weeks and extendable</p>
<p>Immediate Joiner</p>
<p><b>Working Hours: Duty 10 working hours + 1 hour for lunch. Total 11hrs (NIGHT DUTY)</b><br>
</p><p><b>Job Description:</b></p>
<p>Education Diploma or ITI in Electronics, Electrical Engineering, or a related field.</p>
<p>Experience<b> </b>Minimum 2 years of demonstrable experience in supervising or leading ELV system installation and commissioning projects.</p>
<p><b>Technical Skills</b></p>
<p>Strong practical knowledge of at least three core ELV systems (e.g., CCTV, Access Control, Fire Alarm, PA System).</p>
<p>Proficiency in cable pulling, termination, and testing procedures.</p>
<p><b>Interested candidates apply to </b><b>beena@themsigroup.com</b></p></div></div><p></p>

ELV Supervisor, Vendome Mall, Lusail

Urban scholar

<p><i><b>Urban Scholar Education Centre</b></i> is a rapidly growing education center in Qatar, offering high-quality academic support and skill-development programs for students. We are looking for a dynamic and experienced <b>Assistant Manager &ndash; Academics &amp; Operations</b> to join our leadership team and contribute to the center's growth and excellence.</p><p><b>Key Responsibilities:</b></p><p><b>Academic Management</b></p><ul><li>Oversee daily academic activities, scheduling, and class allocations.</li><li>Monitor teacher performance and ensure high-quality teaching standards.</li><li>Support curriculum planning and implementation across all subjects.</li><li>Coordinate assessments, progress reports, and student evaluations.</li><li>Ensure academic policies, guidelines, and standards are followed consistently.</li></ul><p><b>Operations &amp; Administration</b></p><ul><li>Manage centre operations, including registrations, enquiries, and parent communications.</li><li>Supervise front-desk, telecaller, and support staff to ensure smooth functioning.</li><li>Maintain attendance records, class schedules, and operational documentation.</li><li>Assist in managing centre resources, classroom readiness, and learning materials.</li><li>Coordinate with HR for teacher recruitment, orientation, and training.</li></ul><p><b>Customer Relations &amp; Growth</b></p><ul><li>Handle parent meetings, feedback discussions, and service-quality improvement.</li><li>Drive enrolments by supporting marketing and sales teams.</li><li>Maintain a high level of customer satisfaction through timely support and communication.</li></ul><p><b>Requirements:</b></p><ul><li>Relevant degree</li><li>Minimum 2&ndash;4 years of experience in academic coordination, operations, or similar management roles.</li><li>Strong communication, leadership, and problem-solving skills.</li><li>Ability to manage multiple tasks in a fast-paced environment.</li><li>Prior experience in an education centre or school is an advantage.</li><li>Locally available candidates in Qatar preferred.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: QAR2,500.00 - QAR4,000.00 per month</p>

Assistant manager -Academics & Operations

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Store Manager - Guess, Doha Festival City

Store Manager - Guess, Doha Festival City

ELV Supervisor, Vendome Mall, Lusail

Assistant manager -Academics & Operations