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shopping centre manager

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Store Manager | MAF LifeStyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 
 
 
 The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 
 
 
 <ul>
 <li>
 Ensure that the highest levels of customer service are delivered by the entire store team at all times.
 </li>
 <li>
 Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
 </li>
 <li>
 Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
 </li>
 <li>
 Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
 </li>
 <li>
 Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
 </li>
 <li>
 Ensure all Company Health &amp; Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
 </li>
 <li>
 Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
 </li>
 <li>
 Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 4 &ndash; 5 years&rsquo; industry experience with Managerial Background experience
 </li>
 <li>
 A proven record of maximizing business performance
 </li>
 <li>
 Good understanding of main customer segments and helps team to understand them.
 </li>
 <li>
 Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made.
 </li>
 <li>
 Makes hard decisions, knows when to make a call versus delegating upwards
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Store Manager - Qatar

Shamal LLC

<div>Overview:
<div>
Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai&rsquo;s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate. 
 
This role falls under our Five Guys umbrella. As our Five Guys team continues to grow, we&rsquo;re in search of a Restaurant Supervisor for our Mirdif City Centre, Dubai Branch. This role will perform all of the duties performed by the Crew Members, with additional responsibility for directing the daily operations of the restaurant in the absence of the Restaurant General Manager and Assistant Restaurant Manager, ensuring compliance with the company and brand standards in all areas of operation.</div>
Responsibilities:
<ul><li>Leads Crew Members and directs all daily operations of the restaurant in the absence of the Restaurant General Manager or Assistant Manager, including supervising the training employees, opening and closing the store, the safekeeping of all cash and takings, ensuring all food preparation is complete, managing employee breaks and shift changes.
</li><li>Excels in performing all Crew Member tasks
</li><li>Maintains fast, accurate service, ensures an excellent customer experience, and ensure that all products are consistent with the brand standards</li><li>
Makes sure that restaurant adheres to company, local municipality and brand standards with regards to cleanliness, organization, food safety and customer accessibility
</li><li>Works as a team player to support other employees in completing their tasks
</li><li>Offers friendly, fast and efficient customer service</li><li>
Carry out any other reasonable task as assigned by the management</li></ul>
Qualifications:
<div>
Preferred Educational Qualifications And Professional Certifications</div><ul><li>
College Level or Bachelor's degree in Hospitality Management</li></ul><div></div><div> 
Experience</div><ul><li>
Minimum of 3 years' experience food and beverage industry and reporting in a fast paced and dynamic environment</li></ul><div></div><div> 
For more information about Shamal, please visit our LinkedIn page https//www.linkedin.com/company/shamalholding/ 
 
Note Due to a high influx of profiles, only shortlisted candidates will be contacted</div></div>

Restaurant Supervisor - Mirdif City Centre

Chalhoub Group

<div>On behalf of Zimmermann, we are hiring for Client Advisors to join team in the first new flagship store in Dubai! 
Zimmermann is one of Australia's leading and most respected fashion designer brands. Zimmermann's ready-to-wear and swim and resort collections are sold through Zimmermann boutiques and high-end retailers both in Australia and internationally. We maintain stand-alone retail stores throughout Australia, Europe, UK, USA and China and a successful online business. 
 
What you&rsquo;ll be doing:
We are searching for candidates who embody the Zimmermann brand, bringing optimism, creativity and sophistication to everything they do. 
 
We are looking for candidates with experience in a luxury retail environment, and who are passionate about creating an elevated and memorable client service experience. We value impeccable attention to detail, strong communication skills and the ability to achieve goals! 
 
As a Client Advisor, your key responsibilities include:<ul>
<li>Providing our clients with a memorable shopping experience</li>
<li>Establishing and developing relationships with Zimmermann clients</li>
<li>Achieving sales targets and upholding Zimmermann brand standards including store presentation and stock and inventory</li></ul> 

What you&rsquo;ll need to succeed:<ul>
<li>Experience within a client facing role in Luxury Fashion retail</li>
<li>Ability to build strong, genuine relationships with clients.</li>
<li>Excellent organisation skills and high attention to detail</li>
<li>Passion for creating an amazing client experience that exceeds the client's expectations.</li>
<li>Enthusiastic team player</li></ul> 

What we can offer you:<ul>
<li>Bespoke development plans and access to strong mentors and industry leaders.</li>
<li>Ongoing training and development to grow your career within a luxury fashion brand.</li>
<li>Seasonal uniform provided to all team members.</li>
<li>Generous employee discount and bonus structure.</li>
</ul>
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Client Advisor- Zimmermann, Mall of the Emirates

Sephora

<div>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectivly. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
POSITION PURPOSE: 
As Customer Experience Manager, you will be responsible for the customer journey, services and operational service management within the store
Responsible to lead, support, coach, and translating the store vision and plans into tangible actions enabling store team to reach and exceed their targets.
Build, develop and implement store action plans to maximise sales and KPIs performance 
Key Accountabilities 
Client Experience<ul><li>
Embody Sephora Attitude and set an example in front of the team.</li><li>
Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.</li><li>
Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Provide support for the floor manager as an active co-lead.</li><li>
Use suitable tools for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Work in partnership with the Services Manager and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>
Embolden team to use digital tools to deliver a customized service; responsible for daily follow up.</li><li>
Build a strong relationship with Brand Supervisors and follow up on Brand BCs.</li><li>
Lead your Category Managers to create a positive and energetic shopping experience to enable achievements in all commercial KPI&rsquo;s.</li><li>
Provide support for the Store Director in analyzing results and proposing action plans in order to enhance client experience and drive all related KPI&rsquo;s.</li><li>
Provide support for the Store Director by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul>
Sales
<ul><li>Lead your category Managers to create a positive and exciting work environment through effective floor management while ensuring that targets are met.</li><li>
Lead your Services Manager to create a playful and educational experience while ensuring services targets are met.</li><li>
Reinforce sales policies and techniques established at the Sephora University with all team members.</li><li>
Balance and drive the sales target.</li><li>
Provide support for the Store Director in analyzing sales results and proposing action plans to achieve set targets.</li><li>
Ensure achievements by hour are shared with colleagues and are an active part of animating the floor and motivating the team.</li><li>
Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul> 
Operations<ul><li>
Apply the policies and procedures referring to products, shelving plans, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.</li><li>
Contribute to the store projection of an excellent image through cleanliness and product restocking.</li></ul><ul><li>
Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations.</li><li>
Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>
Work with the Operations Manager to ensure that VM, merchandising and quality standards are met.</li><li>
Validate the podium order proposed by the Operations Manager and daily performance is closely monitored.</li><li>
Align with Category Departments on plans and communicate to your assigned team.</li></ul>
Business<ul><li>
Provide support to the Store Director with knowledge of the market conditions, competition, client needs, etc.</li><li>
Analyze all relevant KPIs and propose action plans for improvement.</li><li>
Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</li><li>
Manages business KPIs and team selling behavior in our higher volume stores, while delivering a memorable customer experience.</li><li>
Proactively provide product recommendations and qualitative feedback based on local knowledge about the market and client needs,</li><li>
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training and monthly trends .</li><li>
Plan, implement and oversee in-store promotional events or displays.</li><li>
Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>
With your team of Category Managers ensure all Contribute to the Business reports as required to form a comprehensive picture of the business.</li></ul> 
People<ul><li>
Motivate and develop the Category Managers and store team through daily coaching / observations.</li><li>
Communicate and inspire the team on business strategy, vision and relevant information through animating briefings, coaching's and trainings.</li><li>
Increase the team confidence and motivation by praise and feedback for their performance.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Store Director.</li><li>
Ensure the team is attending training and follow up is done after the training is attended.</li><li>
Ensure the team is using E-learning tools; daily follow up on average training frequency for each team member.</li><li>
Ensure an addictive beauty experience through performing monthly assessments.</li><li>
Facilitate team monthly meetings with the Category Managers to analyze and discuss their performance.</li><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with Store Director for final validation according to business needs.</li></ul>
Know How<ul><li>
Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li></ul><ul><li>
Keep up-to-date on trends and products.</li><li>
Inspire, mentor and coach the team.</li></ul><h1 class="jobSectionHeader">
Relationships</h1>
Internal Relationships<ul><li>
Store team (Store Director, Supervisor, Beauty Consultants), and Head office team.</li></ul>
External Relationships<ul><li>
Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul><h1 class="jobSectionHeader">
Job Holder Profile</h1>
Training Knowledge
<ul><li>Advanced Product Knowledge.</li><li>
Ability to train</li><li>
Intermediate knowledge on health and safety procedures.</li></ul>
Experience<ul><li>
Minimum 7 years of experience in retail with proven successful instore sales experience.</li><li>
Minimum 2 to 3 years&rsquo; experience in team management.</li><li>
3 years in the beauty industry.</li><li>
Bachelor&rsquo;s degree.</li></ul>
Languages<ul><li>
English &ndash; minimum intermediate level</li></ul>
Competencies<ul><li>
Digital orientation/analytical skills/business oriented.</li><li>
Excellent communication skills.</li><li>
Intermediate Excel skills.</li><li>
Ability to deal with Ambiguity.</li></ul><ul><li>
Commercial awareness.</li><li>
Strong ability to develop and manage people and teams.</li></ul><h2 class="jobSectionHeader">
HE</h2>
Here, you will find:<ul><li>
Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit.</li><li>
Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li>
Work that brings, fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul>
Join us and belong to something beautiful.</div>

Customer Experience Manager - Dubai Mall Flagship Store

Talent Shark HR Consultancy L.L.C

<ol type="1"><li>You shall be responsible for achieving weekly/monthly admission target of the centre</li><li>You Shall be responsible for delivering impactful sales presentation in nearby areas of respective location</li><li>You shall make productive house calls .</li><li>You Shall be responsible for admission process & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc</li><li> Facilitate data management, team management and managing/ preparing MIS</li><li>Ensuring Proper handling of all queries of students & parents by effective counselling.</li><li>You shall make productive BA tie up</li><li>You will be required to conduct STP activities regularly for your centres.</li><li> Excellent communication and selling skills.</li><li>Team Player, Motivator & a good Leader.</li><li>Should have Fire & Hunger for Sales and should be a consistent High performer.</li><li> Preference would be given to Candidates from Education / Advertising sales/Time Share/Banking/NBFC/Reputed Pharma companies ( A category)/ Insurance (Life & Health).</li><li>Male / Female candidates</li></ol>

Centre Sales Manager

SEPHORA

<div>
 
 
 At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
 
 
 
 
 
 
 
 
 
 
 About the job
 
 
 
 
 
 
 
 Reporting to:
 
 Flagship Store Director
 
 
 
 Location:
 
 Dubai, UAE
 
 
 
 
 
 
 Position Purpose
 
 
 
 
 
 
 As Store Customer Experience Manager, you will be responsible for the customer journey, services and operational service management within the store.
 
 
 Responsible to lead, support, coach, and translating the service vision and plans into tangible actions enabling store leaders and store team to reach and exceed their service targets.
 
 
 Build, develop, and implement store service plans to maximize sales and KPIs performance.
 
 
 
 
 
 
 
 
 
 
 Key Accountabilities
 
 
 
 
 
 
 
 
 
 
 
 Client Experience
 
 
 <ul>
 <li>
 Embody Sephora Attitude and set an example in front of the team.
 </li>
 <li>
 Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
 </li>
 <li>
 Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.
 </li>
 <li>
 Take over floor leadership segments and ensure the floor is always managed and covered.
 </li>
 <li>
 Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.
 </li>
 <li>
 Provide support for the floor manager as an active co-lead.
 </li>
 <li>
 Use suitable tools for analyzing overall satisfaction and propose action plans to enhance the customer experience.
 </li>
 <li>
 Inspire the team to use digital tools to deliver a customized service.
 </li>
 <li>
 Work in partnership with the Services Manager and coach the team to offer our Beauty Services to maximize client satisfaction.
 </li>
 <li>
 Embolden team to use digital tools to deliver a customized service; responsible for daily follow up.
 </li>
 <li>
 Build a strong relationship with Brand Supervisors and follow up on Brand BCs.
 </li>
 <li>
 Lead your Category Managers to create a positive and energetic shopping experience to enable achievements in all commercial KPI&rsquo;s.
 </li>
 <li>
 Provide support for the Store Director in analyzing results and proposing action plans in order to enhance client experience and drive all related KPI&rsquo;s.
 </li>
 <li>
 Provide support for the Store Director by maintaining and enforcing quality customer service and resolving customer service complaints.
 </li>
 </ul>
 
 
 Sales
 
 
 <ul>
 <li>
 Lead your category Managers to create a positive and exciting work environment through effective floor management while ensuring that targets are met.
 </li>
 <li>
 Lead your Services Manager to create a playful and educational experience while ensuring services targets are met.
 </li>
 <li>
 Reinforce sales policies and techniques established at the Sephora University with all team members.
 </li>
 <li>
 Balance and drive the sales target.
 </li>
 <li>
 Provide support for the Store Director in analyzing sales results and proposing action plans to achieve set targets.
 </li>
 <li>
 Ensure achievements by hour are shared with colleagues and are an active part of animating the floor and motivating the team.
 </li>
 <li>
 Create disruptive internal competitions to motivate the team and boost the achievements.
 </li>
 </ul>
 
 
 
 
 
 Operations
 
 
 <ul>
 <li>
 Apply the policies and procedures referring to products, shelving plans, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.
 </li>
 <li>
 Contribute to the store projection of an excellent image through cleanliness and product restocking.
 </li>
 <li>
 Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations.
 </li>
 <li>
 Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.
 </li>
 <li>
 Work with the Operations Manager to ensure that VM, merchandising and quality standards are met.
 </li>
 <li>
 Validate the podium order proposed by the Operations Manager and daily performance is closely monitored.
 </li>
 <li>
 Align with Category Departments on plans and communicate to your assigned team.
 </li>
 </ul>
 
 
 Business
 
 
 <ul>
 <li>
 Provide support to the Store Director with knowledge of the market conditions, competition, client needs, etc.
 </li>
 <li>
 Analyze all relevant KPIs and propose action plans for improvement.
 </li>
 <li>
 Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.
 </li>
 <li>
 Manages business KPIs and team selling behavior in our higher volume stores, while delivering a memorable customer experience.
 </li>
 <li>
 Proactively provide product recommendations and qualitative feedback based on local knowledge about the market and client needs,
 </li>
 <li>
 Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training and monthly trends .
 </li>
 <li>
 Plan, implement and oversee in-store promotional events or displays.
 </li>
 <li>
 Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.
 </li>
 <li>
 With your team of Category Managers ensure all Contribute to the Business reports as required to form a comprehensive picture of the business.
 </li>
 </ul>
 
 
 
 
 
 People
 
 
 <ul>
 <li>
 Motivate and develop the Category Managers and store team through daily coaching / observations.
 </li>
 <li>
 Communicate and inspire the team on business strategy, vision and relevant information through animating briefings, coaching's and trainings.
 </li>
 <li>
 Increase the team confidence and motivation by praise and feedback for their performance.
 </li>
 <li>
 Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Store Director.
 </li>
 <li>
 Ensure the team is attending training and follow up is done after the training is attended.
 </li>
 <li>
 Ensure the team is using E-learning tools; daily follow up on average training frequency for each team member.
 </li>
 <li>
 Ensure an addictive beauty experience through performing monthly assessments.
 </li>
 <li>
 Facilitate team monthly meetings with the Category Managers to analyze and discuss their performance.
 </li>
 <li>
 Be responsible for the PCR and PIP process of the entire assigned team.
 </li>
 <li>
 Oversee the annual leave of the team and liaise with Store Director for final validation according to business needs.
 </li>
 </ul>
 
 
 Know How
 
 
 <ul>
 <li>
 Project an exceptional image and body language in accordance with the guidelines set by Sephora.
 </li>
 <li>
 Keep up-to-date on trends and products.
 </li>
 <li>
 Inspire, mentor and coach the team.
 </li>
 </ul>
 
 
 
 
 
 Relationships
 
 
 
 
 
 
 
 Internal Relationships
 
 
 <ul>
 <li>
 Store team (Store Director, Supervisor, Beauty Consultants), and Head office team.
 </li>
 </ul>
 
 
 
 
 
 External Relationships
 
 
 <ul>
 <li>
 Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.
 </li>
 </ul>
 
 
 
 
 
 Job Holder Profile
 
 
 
 
 
 
 
 Training Knowledge
 
 
 <ul>
 <li>
 Advanced Product Knowledge.
 </li>
 <li>
 Ability to train
 </li>
 <li>
 Intermediate knowledge on health and safety procedures.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Minimum 7 years of experience in retail with proven successful instore sales experience.
 </li>
 <li>
 Minimum 2 to 3 years&rsquo; experience in team management.
 </li>
 <li>
 3 years in the beauty industry.
 </li>
 <li>
 Bachelor&rsquo;s degree.
 </li>
 </ul>
 
 
 
 
 
 Languages
 
 
 <ul>
 <li>
 English &ndash; Minimum intermediate level
 </li>
 </ul>
 
 
 
 
 
 Competencies
 
 
 <ul>
 <li>
 Digital orientation/analytical skills/business oriented.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Intermediate Excel skills.
 </li>
 <li>
 Ability to deal with Ambiguity.
 </li>
 <li>
 Commercial awareness.
 </li>
 <li>
 Strong ability to develop and manage people and teams.
 </li>
 </ul>
 
 
 
 
 
 HERE, YOU WILL FIND:
 
 
 <ul>
 <li>
 Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit
 </li>
 <li>
 Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead
 </li>
 <li>
 Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Join us and belong to something beautiful.
 
 
 
 
</div>

Flagship Assistant Store Director - Dubai Mall

CELINE

Join or sign in to find your next job Join to apply for the STORE MANAGER (F/M/X) DUBAI MALL role at CELINEJoin to apply for the STORE MANAGER (F/M/X) DUBAI MALL role at CELINECELINE is a fast-growing French and Leather-Goods Couture House that belongs to the LVMH group, which ambition is to become one of the most iconic luxury brands worldwide. To make this vision a reality we are looking for enthusiastic, passionate and agile personalities who are eager to evolve in a demanding environment. YOUR WORK ENVIRONMENT As Store manager, you will act as the store Chief Executing Officer. You will be a model in terms of sales, customer experience and loyalty, spending most of your time on the shopfloor. You will promote the brand's culture and values in its daily environment as well as a talent hunter, people manager and a skills developer. Job Responsibilities Your impact Business and client developer <ul><li>Monitor the store performance and always remain aware of market trends</li><li>Take responsibility of the P&L</li><li>Identify areas of improvement and work hand in hand with managers to implement action plans to achieve the commercial goals</li><li>Establish a client-centric mindset to offer clients the best experience in store and achieve the CRM objectives</li><li>Translate the store's objectives into concrete daily targets and tasks, inspire the team to reach the targets</li><li>Be the link between the head office and the store </li></ul>Brand ambassador and promoter <ul><li>Be the ambassador of the brand and endorse the culture and values to promote CELINE</li><li>Ensure the best level of client experience</li><li>Handle delicate customer situations if needed </li></ul>Process owner <ul><li>Ensure that all the processes are compliant with the legal, regulatory and internal requirements</li><li>Being responsible of the Stock</li><li>Being responsible of the Store planning</li><li>Guarantee the proper execution of all tasks related to the digitalization of the store </li></ul>Talent Hunter, Manager & Skills Developer <ul><li>Detect new talents in your daily environment and recruit them</li><li>Manage the team to drive the business: create a positive work environment, develop the team spirit</li><li>Regularly coach the team to ensure they develop the key skills expected at their position </li></ul>Profile Keys for success Education: Business School, University or "equivalent experience" Experience: Retail experience required Experience in luxury/fashion business a plus Competencies: Strong business sense and ability to drive results Product and fashion sensitivity Proven ability to manage large teams, strong leadership High sensitivity to client experience and loyalty Strong communication skills Organizational skills, sense of priorities and agility Talent for coaching and developing a team Exceptional interpersonal skills, empathy, sincerity and curiosity Ability to manage multiple priorities in a fast-paced environment Detail oriented, highly organized Excellent written and verbal communication skills. Ability to interact with all levels of the organization Flexibility to work a retail schedule including evenings, weekends, and holidays Languages: Fluent in Arabic and English, proficiency of other language(s) will be an advantage Workplace: Dubai Mall Additional Information OUR ENGAGEMENT CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard. We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law. CELINE recruits and recognizes all types of talent and singularities. Seniority level <ul><li> Seniority level Mid-Senior level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Sales and Business Development</li><li> Industries Retail Luxury Goods and Jewelry</li></ul>Referrals increase your chances of interviewing at CELINE by 2xGet notified about new Store Manager jobs in Dubai, Dubai, United Arab Emirates. Store Supervisor - Faces - Mall of the Emirates Showroom Manager/ Store Manager Retail Al Futtaim Watches & Jewlery UAE Dubai, Dubai, United Arab Emirates 3 hours agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

STORE MANAGER (F/M/X) DUBAI MALL

Explore 3864+ Shopping centre manager in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.