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site reliability engineering

Zain

<div>About the Role 
The Site Reliability Analyst supports the reliability, performance, and scalability of Zain's digital services. This entry-level position involves proactive monitoring, basic incident response, documentation, and system analysis to ensure consistent digital operations. The role also assists in implementing automation practices and disaster recovery activities under the guidance of senior team members.
Responsibility:<ul><li>
Application Log Monitoring: Enable and monitor application logs to track performance and diagnose issues proactively.</li><li>
System Maintenance and Scaling: Oversee system uptime, maintenance, and scaling to meet operational demands and business continuity requirements.</li><li>
Reporting and Analytics: Generate operational and functional reports to provide insights into system performance and departmental operations.</li><li>
Alerting System Development: Design, develop, and manage alerting systems using APM tools to promptly address issues and maintain system stability.</li><li>
Applications logs management: Design, develop and manage a centralized digital channels logs management, and ensure its accessibility using APM tools to promptly track end user behavior in backend and frontend systems.</li><li>
Process Automation: Develop and implement automated operational processes to enhance efficiency and reduce manual workload.</li><li>
Technical Configurations: Apply and manage technical configurations to maintain system integrity and functionality.</li><li>
Customer Care Resolution: Manage and resolve customer care remedies and complaints, providing timely and effective solutions.</li><li>
JIRA Service Management: Utilize JIRA Service Management to handle internal customer requests and issues, ensuring efficient workflow management.</li><li>
Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies, Group policies and report any information/physical security breaches, non-compliance gaps or incidents to the supervisor/manager immediately</li><li>
Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</li><li>
Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminates hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activities to all youth .</li></ul>
What We Need From You 
Skills:<ul><li>
Operating Systems &amp; Infrastructure Awareness</li><li>
Troubleshooting &amp; Root Cause Thinking</li><li>
Intermediate - Networking background</li><li>
Intermediate - Programming and development (Java script, React, React Native &hellip;etc.)</li><li>
Intermediate - SQL/ PLSQL</li></ul>
Education Level &amp; Major: Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a any related field.</div>

Site Reliability Engineering

Zain Kuwait

<div>
 
 About The Role
 
 
 
 The
 
 Site Reliability Analyst
 
 supports the reliability, performance, and scalability of Zain's digital services. This entry-level position involves proactive monitoring, basic incident response, documentation, and system analysis to ensure consistent digital operations. The role also assists in implementing automation practices and disaster recovery activities under the guidance of senior team members.
 
 
 
 Responsibility
 
 
 
 <ul>
 <li>
 Application Log Monitoring: Enable and monitor application logs to track performance and diagnose issues proactively.
 </li>
 <li>
 System Maintenance and Scaling: Oversee system uptime, maintenance, and scaling to meet operational demands and business continuity requirements.
 </li>
 <li>
 Reporting and Analytics: Generate operational and functional reports to provide insights into system performance and departmental operations.
 </li>
 <li>
 Alerting System Development: Design, develop, and manage alerting systems using APM tools to promptly address issues and maintain system stability.
 </li>
 <li>
 Applications logs management: Design, develop and manage a centralized digital channels logs management, and ensure its accessibility using APM tools to promptly track end user behavior in backend and frontend systems.
 </li>
 <li>
 Process Automation: Develop and implement automated operational processes to enhance efficiency and reduce manual workload.
 </li>
 <li>
 Technical Configurations: Apply and manage technical configurations to maintain system integrity and functionality.
 </li>
 <li>
 Customer Care Resolution: Manage and resolve customer care remedies and complaints, providing timely and effective solutions.
 </li>
 <li>
 JIRA Service Management: Utilize JIRA Service Management to handle internal customer requests and issues, ensuring efficient workflow management.
 </li>
 <li>
 Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies, Group policies and report any information/physical security breaches, non-compliance gaps or incidents to the supervisor/manager immediately
 </li>
 <li>
 Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait
 </li>
 <li>
 Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminates hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activities to all youth .
 
 
 </li>
 </ul>
 What We Need From You
 
 
 
 Skills
 
 
 
 <ul>
 <li>
 Operating Systems &amp; Infrastructure Awareness
 </li>
 <li>
 Troubleshooting &amp; Root Cause Thinking
 </li>
 <li>
 Intermediate - Networking background
 </li>
 <li>
 Intermediate - Programming and development (Java script, React, React Native &hellip;etc.)
 </li>
 <li>
 Intermediate - SQL/ PLSQL
 
 
 </li>
 </ul>
 Education Level &amp; Major: Bachelor&rsquo;s degree in Computer Science, Information Technology, Software Engineering, or a any related field.
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 <li>
 Copy of Civil ID/Passport
 </li>
 </ul>
</div>

ZAIN2253 - Site Reliability Engineering

<div>About the Role 
Responsible for the day-to-day management, maintenance, and optimization of the core network infrastructure. This role involves ensuring the high availability, reliability, and performance of the core network to meet service excellence standards. The Core Network Administrator works closely with technical teams, vendors, and other stakeholders to resolve network issues, implement upgrades, and support new projects.<ul><li>Ensure high service availability and optimal performance of core network systems.</li><li>Monitor system performance and proactively address potential issues.</li><li>Provide technical support for roaming operations and maintenance.</li><li>Troubleshoot and resolve core network issues to maintain high KPIs and service standards.</li><li>Work with vendors and technical teams to address hardware and software problems.</li><li>Ensure compliance with SLAs and high levels of customer satisfaction.</li><li>Supervise database dimensions and hardware expansions to resolve technical problems efficiently.</li><li>Plan and implement database maintenance activities to ensure data integrity and availability.</li><li>Manage processes for fault detection and correction to maximize system and service availability.</li><li>Implement and improve fault management procedures to enhance network reliability.</li><li>Document and report on fault management activities and outcomes.</li><li>Identify and implement improvements to existing processes and procedures to enhance workflow and efficiency.</li><li>Develop and document new processes for better network management and operation.</li><li>Stay updated on industry best practices and integrate them into the organization.</li><li>Coordinate with development teams and business units for requirements and changes related to new developments, integrations, or operations.</li><li>Assist in the preparation of technical and maintenance processes for new projects, services, expansions, and ad-hoc requests.</li><li>Facilitate communication and collaboration between different units and stakeholders.</li><li>Ensure compliance with environmental and occupational health and safety requirements.</li><li>Implement security and protection protocols to safeguard network infrastructure.</li><li>Prepare reports on network performance, fault management, and process improvements.</li><li>Ensure all documentation is up-to-date and accessible to relevant stakeholders.</li></ul>
What We Need From You<ul><li> 
Knowledge of database management and IT/Data-warehouse systems.</li><li>Familiarity with service level management and customer satisfaction principles.</li><li>Industry certifications in core network technologies or vendor-specific certifications.</li><li>Strong understanding of core network technologies and protocols.</li><li>Proficiency with network management and monitoring tools.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication and teamwork abilities</li></ul>
Educational Level
Bachelor's degree in Telecommunications, Electrical Engineering, Computer Science, or a related field.</div>

Cloud Networking

Avoberries AgTech

Job Opportunity: Precision Farming Systems LeadLocation: Kuwait City, Kuwait Company: Avoberries AgTechAbout UsAvoberries AgTech is a pioneering agricultural technology company dedicated to transforming farming practices through innovation, sustainability, and digital solutions. With a strong presence in Kuwait, we empower growers with advanced precision farming systems that optimize yields, reduce costs, and promote environmental stewardship. To strengthen our leadership team, we are seeking an experienced Precision Farming Systems Lead to drive the adoption and integration of smart farming technologies.Role OverviewThe Precision Farming Systems Lead will be responsible for designing, implementing, and managing precision agriculture solutions, including IoT-enabled devices, data analytics, and automation systems. This role requires technical expertise, strategic vision, and the ability to collaborate with farmers, agronomists, and technology teams to deliver impactful solutions.Key Responsibilities<ul><li>Lead the design and deployment of precision farming systems across agricultural operations.</li><li>Collaborate with agronomy, engineering, and IT teams to define requirements and deliver scalable solutions.</li><li>Integrate sensors, drones, and IoT platforms to enable real-time monitoring and predictive analytics.</li><li>Ensure compliance with sustainability, data protection, and industry standards.</li><li>Develop strategies for digital transformation in agriculture, including smart irrigation and crop management.</li><li>Monitor system performance and recommend improvements for efficiency and reliability.</li><li>Provide technical leadership and mentor teams on precision farming technologies.</li><li>Stay updated on emerging AgTech trends and innovations.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Agriculture, Engineering, Computer Science, or related field.</li><li>8+ years of experience in precision farming, AgTech, or digital transformation in agriculture.</li><li>Strong knowledge of IoT platforms, data analytics, and remote sensing technologies.</li><li>Experience with drones, GIS systems, and smart irrigation solutions.</li><li>Familiarity with AI and machine learning applications in agriculture.</li><li>Excellent leadership, organizational, and communication skills.</li><li>Ability to manage multiple priorities in a dynamic environment.</li><li>Fluency in English; Arabic is a strong advantage.</li></ul>Why Join Us?<ul><li>Be part of a respected AgTech company shaping the future of farming in Kuwait.</li><li>Lead high-impact precision agriculture initiatives with regional and international exposure.</li><li>Competitive salary and benefits package.</li><li>Opportunities for professional growth and career advancement.</li><li>Collaborative, innovative, and sustainability-driven work culture.</li></ul>Pay: Up to KD1,900.000 per monthWork Location: In person

Precision Farming Systems Lead

HanmiGlobal Saudi

<div>Role Summary
The Safety Engineer will be responsible for developing, implementing, and monitoring safety programs and procedures across the project. This role ensures that all construction activities comply with safety regulations, project-specific HSE plans, and international best practices. The engineer will work closely with contractors, consultants, and internal teams to promote a strong safety culture, prevent incidents, and support safe execution of all infrastructure or building works.
Key Responsibilities<ul><li>
Develop and implement project-specific safety plans, procedures, and risk management strategies.</li><li>
Conduct regular site inspections, audits, and hazard assessments to ensure compliance with safety standards.</li><li>
Review and approve contractor safety documentation, including method statements and risk assessments.</li><li>
Identify unsafe conditions and practices, ensuring corrective and preventive actions are implemented.</li><li>
Lead safety training sessions, toolbox talks, and awareness programs for site personnel.</li><li>
Investigate incidents, prepare detailed reports, and follow up on corrective measures.</li><li>
Monitor compliance with local regulations, international standards, and project requirements.</li><li>
Maintain accurate safety records, logs, and documentation.</li><li>
Support emergency response planning, drills, and readiness activities.</li></ul>
Qualifications &amp; Requirements<ul><li>
Bachelor&rsquo;s degree in Engineering, Safety Engineering, or a related field.</li><li>
Minimum 12 years of experience in infrastructure or building projects.</li><li>
Strong knowledge of safety regulations, risk management, and construction safety practices.</li><li>
Experience working on large‑scale or complex developments is preferred.</li><li>
Excellent communication, analytical, and reporting skills.</li><li>
Ability to work effectively with multidisciplinary teams and contractors.</li></ul></div>

Safety Engineer

<div>About the Role 
SUMMARY ROLE
Maintaining and supporting the technical operation of enterprise communication platforms, including voice systems, IVR, workforce tools, and other backend channel technologies. The role includes system configuration, monitoring, and incident resolution to ensure high availability and optimal performance. The team member works closely with operations, support teams, and vendors to resolve technical issues, implement updates, and enhance system capabilities to support service quality and business needs.
Responsibilities
<ul><li>Maintain, configure, and support backend systems that enable enterprise communication channels (e.g., CMS, IVR, dialers, Qmatic, telephony platforms).</li><li>
Monitor channel systems to ensure uptime, performance, and reliability using appropriate tools and alerts.</li><li>
Respond to and resolve incidents affecting channel availability or performance, escalating as needed.</li><li>
Participate in system upgrades, patches, and deployments in coordination with vendors and internal IT teams.</li><li>
Implement changes to system configurations based on operational needs or customer service improvements.</li><li>
Document system setups, procedures, and troubleshooting guides to support operational continuity.</li><li>
Coordinate with support teams and vendors to manage service issues and plan maintenance activities.</li><li>
Participate in performance analysis and tuning of channel systems to optimize resource usage.</li><li><ul><li> Participate in scheduled on-call support to assist with critical issues to ensure system continuity.</li></ul></li></ul><ul><li>
Provide technical support for escalated service complaints related to backend channels.</li><li>
Contribute to initiatives aimed at automating monitoring, reporting, or response to recurring issues.</li><li>
Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately</li><li>
Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</li></ul>
Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activities
What We Need From You 
SKILLS<ul><li>
System Configuration</li><li>
Basic Coding</li><li>
Basic Windows and Unix/Linux knowledge</li><li>
System Monitoring</li><li>
APM Tools</li><li>
Incident Management</li><li>
Root Cause Analysis</li><li>
Technical Documentation</li><li>
Vendor Coordination</li><li>
Service Uptime Awareness</li><li>
Problem Solving</li></ul>
Communication
Education
Bachelor's Degree Engineering/IT or equivalent</div>

Channel Management

<div>Role Summary
The Lab Technician will be responsible for conducting laboratory tests on construction materials to ensure they meet project specifications, quality standards, and regulatory requirements. This role involves performing routine and specialized tests, maintaining accurate records, and supporting engineers and site teams with reliable data for decision‑making. The technician plays a key role in ensuring the quality and integrity of materials used in infrastructure or building projects.
Key Responsibilities<ul><li>
Conduct laboratory tests on materials such as concrete, asphalt, soil, aggregates, and other construction materials.</li><li>
Prepare samples, operate testing equipment, and ensure proper calibration and maintenance.</li><li>
Record, analyze, and report test results in accordance with project standards and procedures.</li><li>
Verify that materials delivered to site comply with approved specifications and quality requirements.</li><li>
Maintain laboratory documentation, logs, and quality control records.</li><li>
Identify non‑conforming materials and report findings to the engineering and QA/QC teams.</li><li>
Support field testing activities and coordinate with site teams as required.</li><li>
Ensure laboratory safety, cleanliness, and compliance with relevant regulations.</li></ul>
Qualifications &amp; Requirements<ul><li>
Diploma or technical qualification in Laboratory Technology, Material Testing, or a related field.</li><li>
Minimum 10 years of experience in material testing for infrastructure or building projects.</li><li>
Strong knowledge of testing procedures, standards, and laboratory equipment.</li><li>
Familiarity with international standards (ASTM, AASHTO, BS, etc.).</li><li>
Excellent attention to detail, documentation skills, and analytical abilities.</li><li>
Ability to work effectively with engineers, QA/QC teams, and site personnel.</li></ul></div>

Lab Technician

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