business development manager Jobs in Dubai

business development manager

sales manager

account manager

key account manager

relationship manager

sme relationship manager

First Abu Dhabi Bank

Key Responsibilities
<ul>
<li>Acquire new-to-bank (NTB) high-value SME clients and strengthen existing relationships to grow the bank s liabilities and revenue.</li>
<li>Develop a deep understanding of client business models, requirements, and industry trends to provide customized financial solutions.</li>
<li>Maintain regular engagement with clients to ensure satisfaction and proactive management of their banking needs.</li>
<li>Cross-sell and up-sell FAB s full suite of products, including cash management, treasury, trade finance, and lending solutions.</li>
<li>Negotiate and structure tailored financial offerings in collaboration with internal product partners.</li>
<li>Ensure timely response and turnaround for client requests, account openings, and service needs.</li>
<li>Represent FAB with professionalism to strengthen its brand among SME clients in the UAE.</li>
</ul>
Business Development
<ul>
<li>Identify new business opportunities within the SME segment through market analysis and networking.</li>
<li>Develop strategic account plans and follow up on sales leads to achieve growth targets.</li>
<li>Collaborate with product specialists and GTB partners to present comprehensive banking solutions.</li>
<li>Increase FAB s market share in the SME space by targeting key growth industries and sectors.</li>
<li>Actively monitor competitors offerings and propose improvements to maintain FAB s competitive edge.</li>
</ul>
Risk and Compliance Management
<ul>
<li>Conduct due diligence, financial analysis, and credit assessments for all clients in line with bank policy.</li>
<li>Prepare and submit Credit Applications (CA) and renewal proposals accurately and within deadlines.</li>
<li>Identify early warning signs of potential credit risk and take timely action to mitigate exposure.</li>
<li>Ensure compliance with all regulatory guidelines, internal policies, and business banking standards.</li>
<li>Cooperate with internal audit, risk management, and compliance teams to address identified gaps.</li>
<li>Maintain up-to-date KYC information and ensure adherence to anti-money laundering (AML) protocols.</li>
</ul>
Portfolio and Performance Management
<ul>
<li>Maintain an assigned portfolio of SME clients with a focus on profitability, risk control, and long-term growth.</li>
<li>Regularly review client performance, account activity, and financial positions to optimize portfolio health.</li>
<li>Track and report business performance against agreed key performance indicators (KPIs).</li>
<li>Drive operational efficiency and deliver on service-level agreements (SLAs).</li>
</ul>
Learning and Development
<ul>
<li>Develop a personal growth plan and actively participate in FAB s professional training programs.</li>
<li>Share best practices and insights with peers and contribute to the overall improvement of SME banking operations.</li>
<li>Keep abreast of market developments, regulatory changes, and emerging SME banking trends.</li>
</ul>
Skills Set
<ul>
<li>SME relationship management</li>
<li>Credit analysis and financial evaluation</li>
<li>Business development and cross-selling</li>
<li>Risk management and compliance</li>
<li>Portfolio growth and revenue optimization</li>
<li>Customer service and retention strategies</li>
<li>Communication and presentation skills</li>
</ul>

Relationship Manager SME Banking

Emirates Islamic

<div>
 
 Job Description
 
 
 
 <ul>
 <li>
 Acquire New-To-Bank clients with focus on high value deposit customers to bring budgeted NNM to the bank and also maintain profitable SME liability/deposits relationships which will help to meet the individual and Unit targets.
 </li>
 <li>
 Seek out opportunities to actively market &ldquo;NTB&rdquo; SME relationships in line with bank&rsquo;s policy and procedures / sharia laws.
 </li>
 <li>
 Regularly review the market trends to identify profitable opportunities in selected segments in line with Bank&rsquo;s overall policy and risk appetite.
 </li>
 <li>
 Manage in absence of the Unit Head, a team of RM/RO/CSRs and provide leadership to Business Banking RMs and ROs to acquire and grow relationships selectively and satisfy transactional needs of Business Banking customers.
 </li>
 <li>
 Undertake regular reviews of the assigned SME customer portfolio and update KYC to ensure compliance with regulatory requirements
 </li>
 <li>
 Take personal responsibility for the establishment and maintenance of key relationships to leverage business achievement.
 </li>
 <li>
 Identify and analyze the areas of potential risk under the portfolio and find appropriate solutions.
 </li>
 <li>
 Keep aware of market trends, competitors&rsquo; offerings, and latest products development.
 </li>
 <li>
 Implement agreed relationship management approaches in order to project the Bank&rsquo;s image in the market and achieve targeted volumes/revenues
 </li>
 <li>
 Build critical customer relationships and implement customer service policies and standards consistently in order to sustain and enhance customer satisfaction and retention.
 </li>
 <li>
 Track customer satisfaction and solicit feedback to identify improvement opportunities. Adhere to customer service standards set by management.
 </li>
 <li>
 Visit key customers on regular basis to strengthen business relationships, ascertain customer needs and extend proper service.
 </li>
 <li>
 Receive customers and address their requests and complaints in a timely manner. Whenever needed, contact customer service groups and processing units to ensure satisfactory service standards are met.
 </li>
 <li>
 Participate in setting service levels and standards. Take personal responsibility to provide assistance in customers&rsquo; complex issues.
 </li>
 <li>
 Ensure effective utilization of accounts opened in order to maximize liabilities targets identified (Casa, Fixed Deposits). Identify loss making customers and devise ways to improve their profitability (cross-selling, up-selling or encourage to leave - Exit). Continuously seek to increase revenue margins to be generated from customers.
 </li>
 <li>
 Ensure permanent profitable customer transactions vis-&agrave;-vis the associated risks. Recognize early warning signals of unsatisfactory account conduct.
 </li>
 <li>
 Visiting customers, conducting credit reviews and proposing appropriate recommendations.
 </li>
 <li>
 Regular review of available documentations to ensure perfection of the same at all times.
 </li>
 <li>
 Regular review and monitoring of accounts performance to identify areas of potential growth and/or risk.
 </li>
 <li>
 Protect sensitive customer and bank information are appropriately handled and be vigilant in driving staff behaviour, holding them accountable for any violation of policy.
 </li>
 <li>
 Adhere and comply with EIs internal applicable policies and procedures as well as governing regulations issued by concerned authorities.
 </li>
 <li>
 Cooperate and facilitate work of internal audit and risk management to address gaps, and respond to audit reports within agreed deadlines. Monitor money laundering activities, and coordinate remedial actions with management.
 </li>
 <li>
 Report of any discrepancies to management.
 </li>
 <li>
 Cntinuously strive for self development and improvement by identifying training needs and communicating same to line manager for action.
 </li>
 <li>
 Provide process improvement, product improvement related and sales campaign suggestions to the UH/HOD
 </li>
 </ul>
</div>

Relationship Manager - Business Banking

Acquire New-To-Bank clients with focus on high value deposit customers to bring budgeted NNM to the bank and also maintain profitable SME liability/deposits relationships which will help to meet the individual and Unit targets.
<ul>
 <li>Seek out opportunities to actively market NTB SME relationships in line with bank s policy and procedures / sharia laws.</li>
 <li>Regularly review the market trends to identify profitable opportunities in selected segments in line with Bank s overall policy and risk appetite.</li>
 <li>Manage in absence of the Unit Head, a team of RM/RO/CSRs and provide leadership to Business Banking RMs and ROs to acquire and grow relationships selectively and satisfy transactional needs of Business Banking customers.</li>
 <li>Undertake regular reviews of the assigned SME customer portfolio and update KYC to ensure compliance with regulatory requirements</li>
 <li>Take personal responsibility for the establishment and maintenance of key relationships to leverage business achievement.</li>
 <li>Identify and analyze the areas of potential risk under the portfolio and find appropriate solutions.</li>
 <li>Keep aware of market trends, competitors offerings, and latest products development.</li>
 <li>Implement agreed relationship management approaches in order to project the Bank s image in the market and achieve targeted volumes/revenues</li>
 <li>Build critical customer relationships and implement customer service policies and standards consistently in order to sustain and enhance customer satisfaction and retention.</li>
 <li>Track customer satisfaction and solicit feedback to identify improvement opportunities. Adhere to customer service standards set by management.</li>
 <li>Visit key customers on regular basis to strengthen business relationships, ascertain customer needs and extend proper service.</li>
 <li>Receive customers and address their requests and complaints in a timely manner. Whenever needed, contact customer service groups and processing units to ensure satisfactory service standards are met.</li>
 <li>Participate in setting service levels and standards. Take personal responsibility to provide assistance in customers complex issues.</li>
 <li>Ensure effective utilization of accounts opened in order to maximize liabilities targets identified (Casa, Fixed Deposits). Identify loss making customers and devise ways to improve their profitability (cross-selling, up-selling or encourage to leave - Exit). Continuously seek to increase revenue margins to be generated from customers.</li>
 <li>Ensure permanent profitable customer transactions vis- -vis the associated risks. Recognize early warning signals of unsatisfactory account conduct.</li>
 <li>Visiting customers, conducting credit reviews and proposing appropriate recommendations.</li>
 <li>Regular review of available documentations to ensure perfection of the same at all times.</li>
 <li>Regular review and monitoring of accounts performance to identify areas of potential growth and/or risk.</li>
 <li>Protect sensitive customer and bank information are appropriately handled and be vigilant in driving staff behaviour, holding them accountable for any violation of policy.</li>
 <li>Adhere and comply with EIs internal applicable policies and procedures as well as governing regulations issued by concerned authorities.</li>
 <li>Cooperate and facilitate work of internal audit and risk management to address gaps, and respond to audit reports within agreed deadlines. Monitor money laundering activities, and coordinate remedial actions with management.</li>
 <li>Report of any discrepancies to management.</li>
 <li> Cntinuously strive for self development and improvement by identifying training needs and communicating same to line manager for action.</li>
 <li>Provide process improvement, product improvement related and sales campaign suggestions to the UH/HOD</li>
</ul>

<div>
 
 To focus on acquiring small to medium customer relationships primarily concerned with liabilities booking, providing general and tailored advice/solutions to customers, maintaining a well structured portfolio in line with Bank&rsquo;s risk and regulatory frameworks. Major responsibilities will also include enhancing revenue generation from existing and new relationships, providing high service standards and ensuring compliance with Bank&rsquo;s polices and regulations.
 
 
 
 
 
 
 
 
 
 
 Job Responsibility:
 
 
 
 
 
 
 <ul>
 <li>
 Acquire New-To-Bank clients with focus on high value deposit customers to bring budgeted NNM to the bank and also maintain profitable SME liability/deposits relationships which will help to meet the individual and Unit targets.
 </li>
 <li>
 Seek out opportunities to actively market &ldquo;NTB&rdquo; SME relationships in line with bank&rsquo;s policy and procedures / sharia laws.
 </li>
 <li>
 Regularly review the market trends to identify profitable opportunities in selected segments in line with Bank&rsquo;s overall policy and risk appetite.
 </li>
 <li>
 Manage in absence of the Unit Head, a team of RM/RO/CSRs and provide leadership to Business Banking RMs and ROs to acquire and grow relationships selectively and satisfy transactional needs of Business Banking customers.
 </li>
 <li>
 Identify and analyze the areas of potential risk under the portfolio and find appropriate solutions.
 </li>
 <li>
 Implement agreed relationship management approaches in order to project the Bank&rsquo;s image in the market and achieve targeted volumes/revenues
 </li>
 <li>
 Ensure effective utilization of accounts opened in order to maximize liabilities targets identified (Casa, Fixed Deposits). Identify loss making customers and devise ways to improve their profitability (cross-selling, up-selling or encourage to leave - Exit). Continuously seek to increase revenue margins to be generated from customers.
 </li>
 <li>
 Ensure permanent profitable customer transactions vis-&agrave;-vis the associated risks. Recognize early warning signals of unsatisfactory account conduct.
 </li>
 <li>
 Adhere and comply with EIs internal applicable policies and procedures as well as governing regulations issued by concerned authorities.
 </li>
 <li>
 Cooperate and facilitate work of internal audit and risk management to address gaps, and respond to audit reports within agreed deadlines. Monitor money laundering activities, and coordinate remedial actions with management.
 </li>
 </ul>
 
 
 
 
 
 
 Job Skills &amp; Qualifications:
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor graduate
 </li>
 <li>
 Experience in SME Liabilities &amp; Trade (over 5 years)
 </li>
 </ul>
 
 
 
 
 
 
 What we offer you:
 
 
 
 
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Strong emphasis on work-life balance and wellbeing across the bank
 </li>
 <li>
 World-class Learning &amp; Development platform and career development
 </li>
 <li>
 Generous annual leave entitlement and Private Healthcare
 </li>
 <li>
 Preferential banking facilities for employees
 </li>
 </ul>
</div>

Relationship Manager - Business Banking - Liabilities

Submer

Become a Subject Matter Expert (SME) in IT infrastructure and integration for technically complex projects and tenders.
Work closely with the Middle East Sales Team, building a trusted technical relationship with customers.
Actively engage with the Sales teams to support them in their deals and proposals.
Follow a standard procedure to validate and qualify opportunities from a technical IT perspective.
Drive the technical relationship with customers, ensuring alignment between their IT requirements and Submer s technology roadmap.
Create and develop technical IT proposals detailing server, networking, and communication system integrations.
Review, validate, and provide preliminary IT architecture designs, ensuring proper integration between Submer s solutions and the customer s IT ecosystem during the sales process.

Solutions Architect IT / Data Center

Client of Métier - Strategic HR Solutions

As a Customer Success Manager, you will be the main point of contact for clients, ensuring smooth onboarding, adoption, and satisfaction. You will manage relationships, coordinate projects with internal teams, and provide insights through reporting and analysis to drive client success and long-term loyalty.
 , &amp; : 
1. Bachelor s degree in Business, IT, or related field with 4 6 years experience in customer success, account, or project management in SaaS, insurance, or insurtech. 
2. Strong understanding of health insurance products and distribution (individual and SME/group). 
3. Excellent client relationship, communication, and problem-solving skills with a proactive, detail-oriented approach. 
4. Proven project management, organizational, and reporting abilities, able to manage multiple priorities effectively. 
5. Experience translating client needs into technical requirements; Figma knowledge for product/UI review is a plus.
 :
Client Success &amp; Relationship Management 
1. Serve as the primary point of contact for assigned clients, ensuring seamless onboarding and successful adoption of the SaaS platform. 
2. Provide support for system configuration, troubleshooting, and product implementation. 
3. Proactively capture, prioritize, and communicate client enhancement requests. 
4. Build and maintain strong client relationships to enhance satisfaction, loyalty, and retention.
Project Management &amp; Coordination 
1. Coordinate with internal technology teams to manage project timelines, resolve issues, and deliver new features. 
2. Utilize project management tools (e.g., Jira) to monitor progress and ensure on-time delivery. 
3. Provide clients with regular updates on project and enhancement status. 
4. Ensure all deliverables meet agreed timelines, quality standards, and client expectations.
Reporting &amp; Insights 
1. Prepare and deliver reports on project deliverables, client usage, and key performance metrics. 
2. Support the Head of Product by contributing to sales reports and pipeline insights. 
3. Conduct data analysis using Excel/Google Sheets to track and improve KPIs. 
4. Identify opportunities for process improvements and product enhancements to drive customer satisfaction and platform adoption
<div>
 Apply Now</div>

Customer Success Manager

PayTech Group

TASKS 
 Core Responsibilities and Accountabilities 
<ol> <li>Liaising with business banking/ corporate banking teams to build lead pipeline for corporate cards</li> <li>Meeting/ calling the leads and converting into card sale. This will include selling the benefits, offering the right product form our corporate card product suite (DP World co-brand card, Corporate Card, DMCC co- brand card, Virtual card) and securing relevant documentation and submitting the case</li> <li>Where needed, following through with relevant teams (sourcing team, credit teams) to take the applications to approval</li> <li>Serving as a Relationship Officer for a base of customers allocated to them assisting in issues pertaining to the product onboarding or service requirements. (We do already have a service team; however this person would ensure the customer gets access to the right service channel, and requirements/ issues are attended to in a timely manner)</li> </ol>
 
 Knowledge and Experience 
Essential:
<ul> <li>5 to 10 years of banking product sales experience in the UAE</li> <li>Sales/ relationship experience with the SME/ business segments OR experience in card sales</li> <li>Graduate</li> <li>Strong communication and inter-personal skills</li> <li>Sales skills</li> </ul>
Commercial cards sales experience strongly preferred

SME Sales Representative

Explore 4278+ Sme relationship manager in Dubai this November. Find roles across top companies and apply now to boost your career.

4278 sme relationship manager jobs IN Dubai

Relationship Manager SME Banking

Relationship Manager - Business Banking

Relationship Manager - Business Banking

Relationship Manager - Business Banking - Liabilities

Solutions Architect IT / Data Center

Customer Success Manager

SME Sales Representative