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soc team lead

Accenture

<div>
 
 About Accenture
 
 
 
 Accenture is a leading global professional services company that helps the world&rsquo;s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services&mdash;creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world&rsquo;s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy &amp; Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360&deg; value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360&deg; value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
 
 
 
 Accenture Security
 
 
 
 Join Accenture Security to pioneer security solutions that blend risk strategy, digital identity, cyber defense, application security and managed services. Using the coolest next-gen tech, you&rsquo;ll have every chance to stay one step ahead of cybercrime and out-hack the hackers.
 
 
 Accenture Security provides comprehensive security services &ndash; from security strategy development to business transformation, to managed security services &ndash; on demand and at a global scale to help mitigate risks and take full advantage of advanced technologies and proven risk management models. Our experienced team of global security professionals helps businesses understand their risks and build resilience from the inside out, giving them the confidence to focus on what matters most: innovation and business growth.
 
 
 
 Responsibilities
 
 
 
 
 <li>
 Lead end‑to‑end investigation, containment, and remediation of high‑severity and complex security incidents, acting as the highest technical escalation point within the SOC.
 
 </li>
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 Own real‑time incident triage governance (queue health, escalation decisions, and handover quality) to ensure timely resolution and consistent execution of the agreed incident management process.
 
 </li>
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 Apply advanced threat intelligence, threat hunting, and trend analysis to proactively identify emerging threats and strengthen detection and response capabilities.
 
 </li>
 <li>
 Drive continuous SOC maturity through quality assurance of investigations, refinement of detection use cases, and improvement of playbooks, tooling, and response processes.
 
 </li>
 <li>
 Set investigation standards and provide authoritative technical direction to L1/L2 analysts during incidents and escalations to improve consistency and rigor of outcomes.
 
 </li>
 <li>
 Coach and develop SOC analysts through case reviews, technical mentoring, and knowledge sharing to strengthen team capability and reduce repeat errors.
 
 </li>
 <li>
 Manage and deliver complex client engagements, ensuring consistent service quality, timely outcomes, and measurable value realization.
 
 </li>
 <li>
 Engage directly with client stakeholders during escalations to communicate findings, root cause, impact, and remediation guidance in a clear and actionable manner.
 
 </li>
 <li>
 Prepare and deliver operational, incident, and trend‑based reports and governance inputs (including KPI/SLA performance and recurring issues) for client and internal stakeholders.
 
 
 
 </li>
 
 Requirements
 
 
 
 
 <li>
 Bachelor&rsquo;s or master&rsquo;s degree in Computer Science, Information Security, Cyber Security, or a related discipline, or equivalent practical experience.
 
 </li>
 <li>
 Demonstrated senior‑level experience in a Security Operations Center (SOC), detection and response, or incident response function, including acting as a technical escalation point for high‑severity incidents.
 
 </li>
 <li>
 Strong technical understanding of cybersecurity principles, attack techniques, defensive controls, and incident response concepts.
 
 </li>
 <li>
 Hands‑on experience applying frameworks such as MITRE ATT&amp;CK, Cyber Kill Chain, NIST, or equivalent frameworks during investigations and threat analysis.
 
 </li>
 <li>
 Proven investigation and security analysis skills, including log analysis, correlation of diverse data sources, and investigation of endpoint, network, and cloud telemetry.
 
 </li>
 <li>
 Practical experience with SIEM platforms, including investigation workflows and detection use cases.
 
 </li>
 <li>
 Working knowledge of networking and cloud environments (AWS, Azure, and/or Google Cloud), including common security risks and investigation considerations.
 
 </li>
 <li>
 Experience in client‑facing incident handling and troubleshooting, including clear communication of investigation outcomes, root cause, and remediation guidance to stakeholders.
 
 </li>
 <li>
 Security‑related certifications are a plus.
 
 
 
 </li>
 
 Why Join Us?
 
 
 
 
 <li>
 A transparent, fast-paced approach to career progression with a focus on your strengths and continuous coaching from senior colleagues.
 
 </li>
 <li>
 Work alongside Accenture experts solving some of the biggest industry challenges with innovative thinking and pioneering tools.
 
 </li>
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 Flexible work arrangements and a range of benefits including competitive rewards.
 
 </li>
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 Access to state-of-the-art technology to deepen your skills while helping create the latest business trends.
 
 </li>
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 Opportunities to make a difference to the communities in which we work and live.
 
 
 
 </li>
 
 Next Steps
 
 
 
 If this sounds like the ideal role, career and company for you, click below to apply.
 
 
 To learn more about life @AccentureMiddleEast, follow us on social media and keep up with our latest news.
 
 
</div>

SOC Team Lead

The Que Studio

Marketing Manager &ndash; The Q StudioPosition: Marketing Manager Location: Kuwait City Department: Marketing &amp; Brand Strategy Employment Type: Full-TimeAbout the RoleThe Q Studio is seeking a highly creative and results-driven Marketing Manager to lead our marketing initiatives, strengthen our luxury brand presence, and drive business growth. The ideal candidate will be responsible for developing and executing marketing strategies, managing campaigns, overseeing content creation, and generating qualified leads while maintaining the premium image of the brand.Key ResponsibilitiesMarketing Strategy &amp; Planning<ul><li>Develop and execute annual and quarterly marketing plans aligned with business objectives.</li><li>Create strategies to increase brand awareness, lead generation, and customer engagement.</li><li>Monitor market trends, competitors, and industry opportunities.</li></ul>Brand Management<ul><li>Maintain and enhance The Q Studio&rsquo;s luxury brand identity across all platforms.</li><li>Ensure consistency in messaging, visual identity, and customer experience.</li><li>Protect and elevate the brand&rsquo;s premium positioning.</li></ul>Digital Marketing<ul><li>Manage social media platforms, website content, email marketing, and online campaigns.</li><li>Plan and oversee paid advertising campaigns across relevant channels.</li><li>Monitor campaign performance and optimize based on analytics and KPIs.</li></ul>Content &amp; Creative Direction<ul><li>Collaborate with photographers, videographers, graphic designers, and editors to create compelling content.</li><li>Oversee content calendars and campaign schedules.</li><li>Guide storytelling and creative direction to showcase the studio&rsquo;s work effectively.</li></ul>Lead Generation &amp; Business Growth<ul><li>Develop marketing initiatives that generate qualified inquiries and bookings.</li><li>Track lead sources, conversion rates, and marketing ROI.</li><li>Support sales efforts through marketing materials and promotional campaigns.</li></ul>Team Leadership<ul><li>Manage and mentor the marketing team and external vendors.</li><li>Coordinate projects across departments to ensure successful campaign execution.</li><li>Establish clear goals, performance metrics, and accountability within the team.</li></ul>Requirements<ul><li>Bachelor's degree in Marketing, Business Administration, Communications, or a related field.</li><li>Minimum 5 years of marketing experience, with at least 2 years in a managerial role.</li><li>Strong understanding of digital marketing, branding, and content strategy.</li><li>Experience managing social media platforms and marketing campaigns.</li><li>Strong analytical and reporting skills.</li><li>Excellent communication, leadership, and project management abilities.</li><li>Ability to work in a fast-paced, creative environment.</li></ul>Preferred Qualifications<ul><li>Experience in luxury brands, hospitality, events, weddings, or creative industries.</li><li>Knowledge of Meta Ads, Google Ads, SEO, and marketing automation tools.</li><li>Experience managing agencies, influencers, and strategic partnerships.</li><li>Familiarity with CRM and lead management systems.</li></ul>Key Competencies<ul><li>Strategic thinking and execution.</li><li>Brand development and positioning.</li><li>Leadership and team management.</li><li>Data-driven decision-making.</li><li>Creativity and innovation.</li><li>Communication and relationship building.</li></ul>What We Offer<ul><li>Opportunity to lead the marketing strategy of one of Kuwait&rsquo;s premier luxury wedding studios.</li><li>Creative and collaborative work environment.</li><li>Professional growth and leadership opportunities.</li><li>Competitive salary and performance-based incentives.</li></ul>ApplicationPlease submit your CV, portfolio of marketing campaigns (if available), and a brief summary highlighting your experience in brand growth, digital marketing, and team leadership.WhatsApp +965 93000099Pay: From KD650.000 per monthWork Location: In person

Marketing Manager – The Q Studio

FNH Group

Job Vacancy | Workshop Manager &ndash; Wood ProductionLocation: Shuwaikh, KuwaitSeeking an experienced Workshop Manager to lead and manage the wood production workshop and ensure efficient operations, high product quality, and on-time project delivery.Key Responsibilities:- Oversee daily workshop operations and labor performance. - Develop and improve production processes to enhance efficiency and reduce downtime. - Monitor production schedules and ensure timely completion of orders. - Lead and manage workshop staff and ensure adherence to safety procedures. - Optimize machinery performance and implement process improvements. - Manage raw materials, inventory, and supplier relationships. - Ensure quality standards are maintained throughout all production stages. - Utilize Odoo Production System for planning, tracking, and reporting. - Analyze production data and provide performance reports to management. - Control production costs and ensure projects are completed within budget.Qualifications &amp; Requirements:- Proven experience in wood manufacturing or a similar production environment. - Strong leadership and team management skills. - Experience in workflow optimization and machinery management. - Knowledge of Odoo ERP or similar production systems. - Experience in supplier management and cost control. - Excellent organizational, communication, and problem-solving skills. - Ability to work under pressure and meet deadlines.Key Competencies:✔ Strategic Thinking ✔ Process Optimization ✔ Leadership &amp; Team Development ✔ Quality Focus ✔ Cost Awareness &amp; Supplier Negotiation ✔ Time ManagementHow to Apply:Interested candidates may send their updated CV to: Aya@fng.groupJob Types: Full-time, Contract, Permanent Contract length: 12 monthsWork Location: In person

Workshop Manager

Career Maker

Job Overview The Restaurant Supervisor will oversee daily restaurant operations, ensuring that every guest enjoys a seamless and memorable dining experience. Reporting to the Restaurant Manager, the Supervisor will lead front-of-house staff, maintain service standards, and support the achievement of operational and business objectives.Key Responsibilities Supervise and coach front-of-house team members, including servers, hosts, and bartenders, to deliver exceptional service standards. Monitor guest satisfaction, address concerns promptly, and implement effective solutions. Ensure compliance with health, safety, sanitation, and hygiene regulations. Manage opening and closing procedures, cash handling, and daily operational reporting. Coordinate with kitchen and back-of-house teams to ensure smooth service delivery. Monitor inventory levels of front-of-house supplies and minimize waste. Prepare staff schedules, manage attendance, and support payroll accuracy. Conduct training sessions, performance evaluations, and team briefings. Maintain restaurant presentation, ambience, and service standards at all times. Review sales performance and recommend operational improvements to enhance guest satisfaction and revenue.Essential Qualifications High school diploma or equivalent; hospitality-related qualifications are preferred. Fluent in English; Arabic language skills are an advantage. Excellent communication and interpersonal skills. Strong customer service orientation and problem-solving abilities. Ability to work flexible shifts, including evenings, weekends, and public holidays.Desired Experience Minimum 2&ndash;3 years of supervisory experience within a fine dining or upscale restaurant environment. Proven ability to lead, motivate, and develop hospitality teams. Experience with POS systems, cash management, and inventory control. Knowledge of hospitality industry standards and best practices. Experience in luxury hospitality or premium restaurant concepts is highly desirable.Pay: KD350.000 - KD450.000 per monthApplication Question(s):<ul><li>Do you have experience with fine dine or luxury restaurants?</li></ul>Work Location: In person

Restaurant Supervisor

Ooredoo Group of Companies

<div>The Company 
Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team - and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Purpose 
Develop and implement global marketing communications plans that drive the demand for company products and brand. Responsible for the overall management of the Company's marketing Communications department, accomplish with advertising to create and execution of external communication and advertising and sustain dependability in the use and layout of corporate image, build brand identity across all the departments and provide a recognizable corporate image.
Key Accountabilities &amp; Responsibilities<ul><li> 
Direct the development and execution of global marketing communications initiatives including product launches, sales collateral, tradeshows, campaigns, social site presence, company website, public relations, internal communication, regulatory communications and corporate events.</li><li>Establish, own and drive a strategic internal and external communications strategy that positively affects employees' and customers' understanding, engagement and commitment with the result of an even stronger connection to the company and leads to a return on investment.</li><li>Ensure new communication campaigns and programs are aimed at reaching sales targets.</li><li>Manage brand delivery and consistency across all markets for all product lines.</li><li>Build and manage the corporate communications budget.</li><li>Actively lead, build and manage the Corporate Communications team including graphics designers, corporate communications specialists, media specialists and copy writers to produce high quality publications and materials on time and within budget.</li><li>Supervise advertising campaigns for advertising agencies, media firms or companies that have their own advertising departments. Typically, they work in conjunction with a variety of departments, such as sales and finance, as well as creative staff, to create a campaign that meets the client or company's expectations.</li><li>Responsible for marketing and publicizing goods or services within a company. Performs research to find target audience, holds focus groups, outlines goals, develops concepts, creates storyboards, approves copywriting, and sets budgets for ad campaigns</li><li>Lead the creative development of quarterly brand themes that convey the brand point-of-view, and business targets for the quarter.</li><li>Develop and direct measurable multi-channel, cross-channel, channel-specific, product, promotional, and cause-related marketing programs that tie back to brand strategy and business goals.</li><li>Responsible for ensuring that the products, services and product lines that fall under their domain resonate with current and potential customers. To do so, these professionals continuously monitor marketing trends and keep a close eye on competitive products in the marketplace. They also regularly meet with clients and senior management, and they oversee a team of junior marketers</li><li>Lead the social media team and strategy for Ooredoo Kuwait</li><li>Determine the best social media tactics to have the maximum coverage for Ooredoo Kuwait image, products, sponsorships and campaigns</li><li>Provide guidance and direction to the social media team to cover all social media channels 24 hours a day</li><li>Proactively take responsibility for self improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.</li><li>Other duties as directed by supervisor or other superiors.</li><li>Work to improve employee performance through personal coaching and identifying training and development needs.</li><li>Ensure Individual Development Plans (IDP) are completed for all staff in accordance with Ooredoo Telecom policy.</li><li>Conduct annual performance appraisals (Performance Management System) and ensure objectives set are monitored and achieved.</li></ul>
Qualifications<ul><li> 
Bachelor's degree in mass communication, Media, Advertising or related discipline and appropriate registration with a recognised professional institute</li><li>
Qualification in Digital marketing is an added advantage</li></ul></div>

Director, Marketing Communications

Nalco Water, An Ecolab Company

<div>
 Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually. We serve industries from food &amp; beverage to mining and manufacturing, delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance.
 
 
 Ecolab is seeking a
 
 Lead Field Service Representative
 
 where your technical expertise and customer-first mindset will help shape a more sustainable future. You&rsquo;ll be part of a purpose-driven team that supports water treatment systems across diverse industries. You&rsquo;ll work hands-on in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.
 
 
 
 How You&rsquo;ll Make An Impact
 
 
 
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 Solve a wide range of complex, multi-disciplinary problems
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 Assume lead role in maintaining troubleshooting guides/bulletins and distribution to departments when required
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 Prepare reports detailing problems and solutions to initiate necessary corrective product modification and/or recommend process changes
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 Conduct site surveys, product/application audits
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 Inventory management of chemical delivery systems
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 Collect samples for monitoring chemical program
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 Deliver chemicals to customer as needed
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 Conduct field evaluations of new products
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 Lead appropriate pre-trial surveys for site visits
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 Interact with appropriate internal and external customers and resources
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 Maintain accurate records based on information gathered during trials and surveys
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 Create troubleshooting service guides and bulletins on existing products
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 Coordinate and manage sampling and inventory schedules
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 Coordinate implementing solutions with customers
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 Assist sales in preparing business proposals
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 Participate in design reviews, new applications and start-ups evaluations
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 Assist in critiquing products serviceability, performance and reliability
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 Provide customers with expert technical service in all major applications
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 Serve as a Mentor for all levels of Service Reps
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 Support and be committed to the teams Quality Improvement Process
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 Promptly report every incident, accident, injury or applicable near miss to next level management
 </li>
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 Provide on-site field service (on the phone or on-site)
 
 
 </li>
 </ul>
 
 What&rsquo;s Unique About This Role
 
 
 
 <ul>
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 You&rsquo;ll operate independently in a dynamic field environment, supported by a team that values your expertise
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 You&rsquo;ll work with cutting-edge technologies and industry-leading training to stay ahead
 </li>
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 You&rsquo;ll help customers meet sustainability goals while protecting their critical assets
 
 
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 </ul>
 
 Minimum Qualifications
 
 
 
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 2 years of education beyond high school in college or technical school
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 Must have a valid Driver&rsquo;s License and acceptable Motor Vehicle Record
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 Experience in a technical service role, ideally with water filtration systems or in industrial/mechanical environments
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 Ability to travel within a geographic territory
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 Ability to travel overnight for business
 
 
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 </ul>
 
 Physical Requirements Of Position
 
 
 
 <ul>
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 Must have the ability to Lift/Push/Pull/Carry up to 55 pounds chest high
 
 
 </li>
 </ul>
 
 Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability.
 
 
 
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Associates degree in Engineering (Chemical, Mechanical, Industrial), Life Sciences (Biology, Chemistry, etc.) or Trade School Certification
 </li>
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 4 years of successful technical sales or field sales support experience
 </li>
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 Must have knowledge of and experience in materials, scheduling and inventory processes
 </li>
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 Experience in oil and gas industry preferred
 </li>
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 Previous Refinery/Petrochemical experience
 </li>
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 Water treatment or specialty chemical industry experience
 </li>
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 Working knowledge of boilers, cooling towers, and wastewater treatment systems
 </li>
 <li>
 High computer application literacy (including Microsoft Office Suite, and ability to learn internal business systems)
 </li>
 <li>
 History of working in a field that required autonomy and self-motivation
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Excellent organizational skills
 </li>
 <li>
 A strong work ethic and ability to multitask
 
 
 </li>
 </ul>
 
 About Ecolab
 
 
 
 At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.
 
 
 
 Our Commitment to a Culture of Inclusion &amp; Belonging
 
 
 
 Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
</div>

Lead Field Service Representative

Zain Kuwait

<div>
 
 About The Role
 
 
 
 The Business Excellence Specialist will report to the Business Excellence Manager and play a key role in driving operational excellence across the organization. This role is responsible for enhancing business performance through process optimization, governance frameworks, and the implementation of international best practices. The ideal candidate will act as a change agent, partnering with cross-functional teams to embed a culture of continuous improvement, ensure compliance with global standards, and elevate organizational efficiency, quality, and customer experience.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead and support end-to-end process management initiatives, including process mapping, redesign, and optimization to enhance efficiency and effectiveness.
 </li>
 <li>
 Drive continuous improvement programs using structured methodologies identifying gaps, root causes, and sustainable solutions.
 </li>
 <li>
 Manage and coordinate internal and external audits, ensuring timely closure of findings and alignment with regulatory and certification requirements.
 </li>
 <li>
 Support the development, implementation, and maintenance of ISO and other international certifications, ensuring ongoing compliance and readiness.
 </li>
 <li>
 Establish and monitor performance frameworks and KPIs, providing insights and recommendations to senior stakeholders.
 </li>
 <li>
 Partner with business units to ensure standardization and governance of processes, policies, and procedures across the organization.
 </li>
 <li>
 Lead or support cross-functional projects related to transformation, operational excellence, and digital/process innovation.
 </li>
 <li>
 Conduct benchmarking and best practice analysis to identify opportunities for innovation, cost optimization, and service improvement.
 </li>
 <li>
 Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait
 </li>
 <li>
 Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including systemdeficiencies),takeadvantageofOH&amp;SopportunitiesandaddressesOH&amp;Smanagementsystem nonconformities associated with its activities
 
 
 </li>
 </ul>
 What We Need From You
 
 
 
 Skills
 
 
 
 <ul>
 <li>
 Strong analytical mindset with the ability to translate data into actionable insights.
 </li>
 <li>
 Demonstrated experience in process improvement, quality management, or business transformation roles.
 </li>
 <li>
 Solid understanding of audit practices, compliance frameworks, and international standards (e.g., ISO).
 </li>
 <li>
 Excellent stakeholder management and communication skills, with the ability to influence at different organizational levels.
 </li>
 <li>
 Strong project management capabilities, with the ability to manage multiple initiatives simultaneously.
 </li>
 <li>
 High level of attention to detail combined with strategic thinking.
 </li>
 <li>
 Proficiency in tools such as Microsoft Office (advanced Excel preferred) and process mapping or project management tools.
 </li>
 <li>
 Certifications such as ISO Lead Auditor and/or PMP are highly desirable.
 
 
 </li>
 </ul>
 
 Education Level/ Major
 
 
 
 Bachelor&rsquo;s degree in Business Administration, Industrial Engineering, Management, Information Systems, or a related field.
 
 
 
 Years Of Experience
 
 
 
 Minimum 5+ years of relevant experience in business excellence, process improvement, or operational strategy roles.
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 <li>
 Copy of Civil ID/Passport
 </li>
 </ul>
</div>

ZAIN2243 - Business Excellence

Explore 64+ Soc team lead in Kuwait City this July. Find roles across top companies and apply now to boost your career.