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software engineer - l3 support Jobs in Manama

software engineer - l3 support

software engineer, cloud - sustaining engineering Jobs in Manama

software engineer l3 support

Canonical

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder-led, profitable, and growing.
 
 
 We are hiring a Software Engineer - L3 Support to&hellip;
 
 
 &hellip;work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the open source applications running on top of them. It will challenge you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the open source applications large enterprise customers run.
 
 
 This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.
 
 
 This role deals with critical issues in the open source stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our customers, partners and Ubuntu itself.
 
 
 You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu.
 
 
 
 Location:
 
 This is a remote role, we have teams in all time zones.
 
 
 The role entails
 
 
 <ul>
 <li>
 Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
 </li>
 <li>
 Maintain a close working relationship with Canonical's Field, Support and product engineering teams
 </li>
 <li>
 Participate in upstream communities
 </li>
 <li>
 Develop bug fixes, backport patches, and work with upstream for inclusion
 </li>
 <li>
 Review code produced by other engineers
 </li>
 <li>
 Demonstrate good judgment in technical methods and techniques
 </li>
 <li>
 Prioritize work and manage your time effectively against those priorities
 </li>
 <li>
 Participate in team discussions to improve processes, tools, and documentation
 </li>
 <li>
 Maintain clear, technical and concise communications
 </li>
 <li>
 Work from home and travel internationally up to 10% of work time for team meetings, events and conferences
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 An exceptional academic track record
 </li>
 <li>
 Background in Computer Science, STEM or similar
 </li>
 <li>
 Experience with Linux and open source software
 </li>
 <li>
 Experience with at least one of Python, Go, C or C++ on Linux
 </li>
 <li>
 A drive to learn unfamiliar technology and deep-dive difficult issues
 </li>
 <li>
 Willingness to travel up to 4 times a year for internal events
 
 
 </li>
 </ul>
 Nice-to-have skills
 
 
 <ul>
 <li>
 You love technology and working with brilliant people
 </li>
 <li>
 You are curious, flexible, articulate, and accountable
 </li>
 <li>
 You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
 </li>
 <li>
 You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD,Postgresql, Mongo, Debian packaging, distributed systems
 
 
 </li>
 </ul>
 What we offer colleagues
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme &amp; Wellness Platform
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass and travel upgrades for long-haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Software Engineer - L3 Support

TAT IT Technolgies

<div>
 
 We have an urgent requirement for Oracle Fusion HCM Consultant
 
 
 for
 
 
 a telecom company in Bahrain ( Remote + Onsite)
 
 
 
 
 Strong experience on experience in end-to-end implementation of Oracle Fusion Payroll for Bahrain, including SIO (Social Insurance Organization) contributions, GOSI setup, gratuity calculations, WPS (Wage Protection System) compliance,--
 
 
 Must
 
 
 
 
 Oracle Fusion HCM modules including Core HR, Absence Management, Compensation, Benefits, and Talent Management-
 
 
 Must
 
 
 
 
 Proficiency in using HCM Data Loader (HDL), HCM Spreadsheet Data Loader (HSDL), and PBL for data migration, conversion, and ongoing data management tasks across HCM objects.---
 
 
 Must
 
 
 
 
 Experience in enabling and configuring Oracle Fusion Agent Studio (AI Agents), including setup of HCM-specific agents, skill configuration, testing, and deployment ---
 
 
 Must
 
 
 
 
 Job Description -
 
 
 
 <ul>
 <li>
 Fusion Payroll Implementation &ndash; Bahrain Localization: Hands-on experience in end-to-end implementation of Oracle Fusion Payroll for Bahrain, including SIO (Social Insurance Organization) contributions, GOSI setup, gratuity calculations, WPS (Wage Protection System) compliance, and local statutory reporting.
 </li>
 <li>
 HCM Core Modules Expertise: Proficiency in Oracle Fusion HCM modules including Core HR, Absence Management, Compensation, Benefits, and Talent Management with strong integration knowledge across modules.
 </li>
 <li>
 Payroll Configuration &amp; Processing: Ability to configure payroll elements, fast formulas, payroll flows, consolidation groups, payroll definitions, and run payroll cycles including costing and reconciliation.
 </li>
 <li>
 Support Project Delivery: Experience in managing and resolving L1/L2/L3 support tickets, performing root cause analysis, coordinating with Oracle Support (SRs), and ensuring SLA adherence on Oracle Fusion HCM support engagements.
 </li>
 <li>
 Enhancements &amp; Change Requests: Demonstrated ability to gather business requirements, perform fit-gap analysis, design solutions, and deliver functional and technical enhancements across HCM and Payroll modules with minimal supervision.
 </li>
 <li>
 Redwood UI Migration: Practical experience in migrating Oracle Fusion HCM pages and workflows from Classic UI to Oracle Redwood Experience, including configuration, page composer adjustments, and user adoption support.
 </li>
 <li>
 Oracle Fusion Agent Studio: Experience in enabling and configuring Oracle Fusion Agent Studio (AI Agents), including setup of HCM-specific agents, skill configuration, testing, and deployment to enhance HR self-service capabilities.
 </li>
 <li>
 Fast Formula Development: Strong capability in writing, debugging, and optimizing Oracle Fast Formulas for payroll calculations, absence accruals, eligibility rules, and compensation plan validations.
 </li>
 <li>
 HCM Extracts &amp; BI Reporting: Ability to design and deliver HCM Extracts, OTBI reports, BIP reports, and HDL/HSDL data loads for both operational reporting and regulatory compliance requirements.
 </li>
 <li>
 Data Migration &amp; HDL Expertise: Proficiency in using HCM Data Loader (HDL), HCM Spreadsheet Data Loader (HSDL), and PBL for data migration, conversion, and ongoing data management tasks across HCM objects.
 </li>
 <li>
 Integration &amp; API Knowledge: Familiarity with Oracle Integration Cloud (OIC), REST/SOAP APIs, and HCM Atom Feeds for building and supporting integrations between Fusion HCM and third-party systems such as time &amp; attendance, ERP, and banking platforms.
 </li>
 <li>
 Stakeholder Management &amp; Documentation: Strong communication skills to liaise with business stakeholders, conduct CRP/UAT sessions, prepare functional specification documents (FSDs), solution design documents (SDDs), and end-user training materials.
 
 
 </li>
 </ul>
 Skills: oracle,fusion,hcm
</div>

Oracle Fusion HCM Consultant

<div>
 
 We have an urgent requirement for Oracle Fusion Procurement Consultant (CLM Specialist)
 
 
 for
 
 
 a telecom company in
 
 
 Bahrain
 
 
 ( Remote + Onsite)
 
 
 
 
 Strong experience on experience in end-to-end implementation of Oracle Fusion Procurement and Contract Lifecycle Management (CLM) modules--
 
 
 Must
 
 
 
 
 Oracle Fusion Procurement modules including Purchasing, Sourcing, Supplier Qualification Management (SQM), Self-Service Procurement, Procurement Contracts, and Supplier Portal with strong cross-module integration and functional configuration knowledge.-
 
 
 Must
 
 
 
 
 Experience integrating Oracle Procurement Contracts with eSignature platforms such as DocuSign
 
 
 .---
 
 
 Must
 
 
 
 
 Proficiency in FBDI templates and REST APIs for migrating legacy contracts, suppliers, purchasing documents, blanket agreements, and clause libraries; combined with Oracle Integration Cloud (OIC), REST/SOAP APIs,---
 
 
 Must
 
 
 
 
 Job Description -
 
 
 
 <ul>
 <li>
 Oracle Procurement &amp; CLM Implementation: Hands-on experience in end-to-end implementation of Oracle Fusion Procurement and Contract Lifecycle Management (CLM) modules including business requirements gathering, solution design, configuration, CRP sessions, UAT, and go-live support across multiple industry domains.
 </li>
 <li>
 Oracle Procurement Cloud Modules Expertise: Proficiency across Oracle Fusion Procurement modules including Purchasing, Sourcing, Supplier Qualification Management (SQM), Self-Service Procurement, Procurement Contracts, and Supplier Portal with strong cross-module integration and functional configuration knowledge.
 </li>
 <li>
 Contract Sourcing &amp; Initiation &ndash; All Scenarios: Ability to configure all contract initiation scenarios including Tender/Competitive contracts via RFQ/RFP/Auction with automatic award-to-contract flows; Direct and Single-Source contracts with mandatory justification and deviation approvals; and Emergency fast-track contracts with senior-level BPM rules, time-boxing controls, and mandatory regularization clauses.
 </li>
 <li>
 Contract Authoring, Terms &amp; Lifecycle Changes: Expertise in building contract terms library, standard and non-standard clause libraries, clause deviation approvals, and contract template authoring; combined with configuring renewal rules (auto and manual), renewal notification lead days, amendment workflows with separate approval routing, and full version history maintained across the contract lifecycle.
 </li>
 <li>
 Contract Repository, Document Management &amp; MS Word Integration: Experience configuring Oracle's centralized contract repository with advanced search, document attachments, related contracts linking, and role-based access controls; including MS Word integration for offline contract authoring, collaborative redlining by legal and procurement teams, tracked changes management, and re-import of finalized documents back into Oracle CLM.
 </li>
 <li>
 eSignature Integration for Contract Execution: Experience integrating Oracle Procurement Contracts with eSignature platforms such as DocuSign or Adobe Sign for digital contract execution, multi-party signatory routing, execution status tracking, and automatic storage of fully signed contracts back in the Oracle contract repository.
 </li>
 <li>
 Contract Performance, Obligations &amp; Supplier Scorecards: Ability to define and track contract obligations, deliverables, SLA commitments, payment milestones, and penalty clauses with automated alerts for upcoming obligations; combined with linking supplier KPIs and performance scorecards to active contracts to monitor service levels, delivery, and quality metrics to inform renewal, renegotiation, or termination decisions.
 </li>
 <li>
 Contract Compliance, Risk &amp; Audit Readiness: Proficiency in configuring contract compliance controls, risk flags, non-standard clause tracking, and full audit trail reporting within Oracle CLM to support internal audit reviews, external regulatory compliance mandates, and corporate governance and procurement policy requirements.
 </li>
 <li>
 Agreement Types, Controls &amp; Approval Workflows: Expertise in setting up Blanket Purchase Agreements (BPA), Contract Purchase Agreements (CPA), spend and quantity limit controls, release order rules, and spot buy controls for unplanned procurement; alongside multi-level BPM approval workflows for contracts, amendments, requisitions, and POs with rule-based routing, parallel approvals, escalation policies, and delegation rules.
 </li>
 <li>
 Reporting, Analytics &amp; Contract Expiry Tracking: Ability to design and deliver OTBI reports, BIP reports, and Procurement Analytics dashboards covering contract compliance, spend analysis, supplier performance, obligation status, contract expiry and renewal tracking, savings reporting, and executive-level CLM dashboards for leadership visibility.
 </li>
 <li>
 Data Migration, Integration &amp; API Knowledge: Proficiency in FBDI templates and REST APIs for migrating legacy contracts, suppliers, purchasing documents, blanket agreements, and clause libraries; combined with Oracle Integration Cloud (OIC), REST/SOAP APIs, and business events for integrations with ERP financials, legal contract repositories, SRM platforms, and supplier portals.
 </li>
 <li>
 Support, Enhancements, Redwood Migration &amp; Stakeholder Management: Experience managing L1/L2/L3 support tickets, root cause analysis, and SLA adherence; delivering functional and technical enhancements; migrating Oracle Fusion Procurement pages from Classic UI to Oracle Redwood Experience; and strong communication skills to liaise with procurement, legal, and finance stakeholders, conduct CRP/UAT, and prepare FSDs, SDDs, configuration workbooks, and end-user training materials.
 
 
 </li>
 </ul>
 Skills: procurement,fusion,oracle
</div>

Oracle Fusion Procurement Consultant (CLM Specialist)

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder-led, profitable, and growing.
 
 
 We are hiring a Software Engineer, Sustaining Engineering for ...
 
 
 <ul>
 <li>
 a fast-paced engineering role in Linux-based software-defined infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM) and containerization (Docker, LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), up to OpenStack and Kubernetes, and the open source applications running on top of them.
 
 
 </li>
 </ul>
 This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source development, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.
 
 
 
 Location
 
 : This is a globally remote role.
 
 
 This role deals with critical issues in the open source stack that require software engineering for upstream fixes. Our engineers have to be able to work productively at any level of the stack above the kernel, in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our enterprise customers, partners and Ubuntu itself.
 
 
 You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and fixes to be released upstream and in Ubuntu.
 
 
 This role entails
 
 
 <ul>
 <li>
 Resolving complex customer problems related to Ubuntu, OpenStack, or Kubernetes and other open source software
 </li>
 <li>
 Maintaining a close working relationship with Canonical's field, support and product engineering teams
 </li>
 <li>
 Participating in upstream communities
 </li>
 <li>
 Developing fixes, backporting patches, and working with upstream for inclusion
 </li>
 <li>
 Reviewing code produced by other engineers
 </li>
 <li>
 Demonstrating good judgement in technical methods and techniques
 </li>
 <li>
 Prioritizing work and managing your time effectively against those priorities
 </li>
 <li>
 Participating in team discussions to improve processes, tools, and documentation
 </li>
 <li>
 Maintaining clear, technical and concise communications
 </li>
 <li>
 Working from home and travel internationally up to 10% of work time for team meetings, events and conferences
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 Professional experience as a software engineer
 </li>
 <li>
 Background in Computer Science, STEM or similar
 </li>
 <li>
 Strong experience with Linux, OpenStack, Kubernetes or other cloud technologies
 </li>
 <li>
 Strong development-level experience with Python, Go, C, C++ on Linux
 </li>
 <li>
 Ability to troubleshoot with gdb and other tools
 </li>
 <li>
 Familiarity with git source code repositories and branches
 </li>
 <li>
 An exceptional academic track record from both high school and preferably university
 </li>
 <li>
 Willingness to travel up to 4 times a year for internal events
 
 
 </li>
 </ul>
 Nice-to-have skills
 
 
 <ul>
 <li>
 You love technology and working with brilliant people
 </li>
 <li>
 You are curious, flexible, articulate, and accountable
 </li>
 <li>
 You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
 </li>
 <li>
 You have interest in, and experience with most of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, Python, Go, C, Postgresql, Mongo, Debian packaging, distributed systems
 
 
 </li>
 </ul>
 What we offer colleagues
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues from your team and others
 </li>
 <li>
 Priority Pass for travel and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Software Engineer, Cloud - Sustaining Engineering

<div>
 Canonical is hiring a software engineer to join the Server Certification team. The Certification team develops Python based testing tools used to test Ubuntu Server on the latest enterprise hardware ensuring Ubuntu users have the best experience with their hardware. We work at the interface of hardware and software, so the ideal candidate is a Python developer with a problem solving mindset, familiar with hardware.
 
 
 Server Certification team represents Canonical to our datacenter hardware partners. We work together with silicon companies, OEMs, ODMs and teams within Canonical to ensure a smooth, secure out of the box Ubuntu experience, with success in this role leading to a great Ubuntu experience being offered on more and more devices. We focus on the interaction between server hardware and Ubuntu Linux, so the ideal candidate has software development experience and a good understanding of configuring and troubleshooting server hardware running Linux.
 
 
 This is an excellent opportunity for someone who wants to have a meaningful impact on the adoption of Linux on enterprise server hardware across multiple industries. Canonical offers a fun, fast-paced team environment and a career full of learning and development opportunities. This team is centered in North and South American time zones.
 
 
 What you'll do
 
 
 <ul>
 <li>
 Contribute to Canonical's open source testing tools such as Checkbox and Testflinger.
 </li>
 <li>
 Troubleshoot issues related to hardware compatibility, functionality, and performance.
 </li>
 <li>
 Technically support Canonical's hardware partners in their hardware certification efforts.
 </li>
 <li>
 Educate the partner about Canonical's tools, processes, and product roadmaps.
 </li>
 <li>
 Support Canonical's internal teams on customer deployments of Canonical's suite of Datacenter and Cloud products that utilize the partner's hardware.
 </li>
 <li>
 Work from home with global travel 2 to 4 times per year for internal and external events.
 
 
 </li>
 </ul>
 Who you are
 
 
 <ul>
 <li>
 You have a good knowledge of Python and shell scripting.
 </li>
 <li>
 You have knowledge of server-class hardware.
 </li>
 <li>
 You know your way around Ubuntu, virtualization, and cloud computing concepts.
 </li>
 <li>
 You are confident in a customer-facing role.
 
 
 </li>
 </ul>
 
 Desired Skills And Experience
 
 
 
 <ul>
 <li>
 Experience with test automation tools for validating hardware compatibility.
 </li>
 <li>
 Knowledge of CI/CD concepts.
 </li>
 <li>
 Comfortable with some virtualization or container technologies such as QEMU, KVM, LXC / LXD, Docker.
 
 
 </li>
 </ul>
 
 We are proud to foster a workplace free from discrimination. We truly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu.
 
 
 
</div>

Software Engineer - Ubuntu Server Certification

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder-led, profitable, and growing.
 
 
 We are hiring a
 
 Software Engineer, Sustaining Engineering
 
 for ...
 
 
 <ul>
 <li>
 a fast-paced engineering role in Linux-based software-defined infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM) and containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), up to OpenStack and Kubernetes, and the open source applications running on top of them. It will challenge you to show the breadth of engineering skill needed to work on almost any aspect of Ubuntu and the open source things people run with it.
 
 
 </li>
 </ul>
 This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source development, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.
 
 
 
 Location:
 
 This is a remote role, we have teams in all time zones.
 
 
 This role deals with critical issues in the open source stack that require software engineering for upstream bug fixes. Our engineers have to be able to work productively at any level of the stack above the kernel, in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our enterprise customers, partners and Ubuntu itself.
 
 
 You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu.
 
 
 This role entails
 
 
 <ul>
 <li>
 Resolving complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
 </li>
 <li>
 Maintaining a close working relationship with Canonical's Field, Support and product engineering teams
 </li>
 <li>
 Participating in upstream communities
 </li>
 <li>
 Developing bug fixes, backporting patches, and working with upstream for inclusion
 </li>
 <li>
 Reviewing code produced by other engineers
 </li>
 <li>
 Demonstrating good judgement in technical methods and techniques
 </li>
 <li>
 Prioritizing work and managing your time effectively against those priorities
 </li>
 <li>
 Participating in team discussions to improve processes, tools, and documentation
 </li>
 <li>
 Maintaining clear, technical and concise communications
 </li>
 <li>
 Working from home and travel internationally up to 10% of work time for team meetings, events and conferences
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 Professional experience as a software engineer
 </li>
 <li>
 Background in Computer Science, STEM or similar
 </li>
 <li>
 
 Strong
 
 experience with Linux, and at least one of the following:
 </li>
 <ul>
 <li>
 Ceph, OpenStack, Kubernetes or other cloud technologies
 </li>
 </ul>
 <li>
 Strong development-level experience with at least one of Python, Go, C or C++ on Linux
 </li>
 <li>
 Ability to troubleshoot with debugging tools like gdb
 </li>
 <li>
 Familiarity with git source code repositories and branches
 </li>
 <li>
 An exceptional academic track record
 </li>
 <li>
 Willingness to travel up to 4 times a year for internal events
 
 </li>
 </ul>
 Nice-to-have skills
 
 
 <ul>
 <li>
 You love technology and working with brilliant people
 </li>
 <li>
 You are curious, flexible, articulate, and accountable
 </li>
 <li>
 You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
 </li>
 <li>
 You have interest in, and experience with most of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, Python, Go, C, Postgresql, Mongo, Debian packaging, distributed systems
 
 
 </li>
 </ul>
 What we offer colleagues
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues from your team and others
 </li>
 <li>
 Priority Pass for travel and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Software Engineer, Sustaining Engineering

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing.
 
 
 Canonical is building a new generation of Ubuntu-based container images to simplify open-source application deployment across the world. These container images will be free to use with long-term security commitments, and engineered for performance, security and usability. As with Ubuntu, we will work in the open and welcome community participation.
 
 
 In this role, you'll be developing the tools and technology for building and maintaining this new generation of container images. You'll be working with multiple teams, both inside and outside Canonical, to ensure we deliver container images with the highest quality whilst maintaining a seamless Ubuntu user experience. You will also be highly involved in the implementation and maintenance of the Continuous Integration and Continuous Delivery automation around these container images, for which you are expected to demonstrate deep insights into container-based DevOps.
 
 
 You will be contributing to fast-moving products like Rocks (OCI images) and Chisel, and thus have the chance to help steer and consolidate this new team. You'll gain experience with numerous container technologies and participate in exciting and exploratory tasks, where your feedback will be critical for the decision-making process. As an engineer, your seniority will be based on your software development background and ability to lead junior team members.
 
 
 Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical. This is an exciting opportunity for experienced software engineers looking for a place to leave their mark, who are passionate about shaping an open source product with the highest quality, with and for the community!
 
 
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 Location**: EMEA
 
 
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 This role entails
 
 
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 Build robust, scalable, leading-edge container images
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 Work on automated Ci/CD processes for building, testing and publishing our container images
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 Write tools and tests for assessing security compliance and cloud-native compatibility
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 Work in Go to deliver new functionalities to our container-building tools
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 Participate in strong engineering process through code and architectural review
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 Provide technical feedback for the team's decision-making process
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 Engage with the open-source community as a subject-matter expert
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 Grow our knowledge base and write documentation
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 Work in a collaborative, agile and globally distributed environment
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 Mentor and help hiring
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 Work from home with global travel up to 15% for internal and external events
 
 
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 What we are looking for in you
 
 
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 You are knowledgeable and passionate about software development
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 You are a team player and have experience in collaborative development
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 You have worked with CI/CD systems (e.g. Jenkins, GitHub Actions, Concourse CI, etc.)
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 You have a track record of delivering timely, high-quality software
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 You have experience with container images and containerised operations
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 You master at least one container management/orchestration tool (e.g. Docker, Kubernetes, etc.)
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 You have significant experience with Go
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 You are experienced with Linux systems administration and package management
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 You have strong written and verbal communication skills to convey technical concepts
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 You bring clarity to technical and engineering discussions
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 You are someone who strongly believes that sharing is caring, and knowledge is power
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 Your skills range from those of a Graduate to a mid-senior Software Engineer
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 You have a Bachelor's or equivalent in Computer Science, STEM or a similar degree
 
 
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 What we offer you
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
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 Distributed work environment with twice-yearly team sprints in person
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 Personal learning and development budget of USD 2,000 per year
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 Annual compensation review
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 Recognition rewards
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 Annual holiday leave
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 Maternity and paternity leave
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 Employee Assistance Programme
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 Opportunity to travel to new locations to meet colleagues
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 Priority Pass, and travel upgrades for long haul company events
 
 
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 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
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Software Engineer - Go - Container Images

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