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it support engineer

software engineer

software support engineer

Canonical

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder-led, profitable, and growing.
 
 
 We are hiring a Software Support Engineer to&hellip;
 
 
 &hellip;work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the open source applications running on top of them. It will challenge you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the open source applications large enterprise customers run.
 
 
 This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.
 
 
 This role deals with critical issues in the open source stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our customers, partners and Ubuntu itself.
 
 
 You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu.
 
 
 
 Location:
 
 This is a remote role, we have teams in all time zones.
 
 
 The role entails
 
 
 <ul>
 <li>
 Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
 </li>
 <li>
 Maintain a close working relationship with Canonical's Field, Support and product engineering teams
 </li>
 <li>
 Participate in upstream communities
 </li>
 <li>
 Develop bug fixes, backport patches, and work with upstream for inclusion
 </li>
 <li>
 Review code produced by other engineers
 </li>
 <li>
 Demonstrate good judgment in technical methods and techniques
 </li>
 <li>
 Prioritize work and manage your time effectively against those priorities
 </li>
 <li>
 Participate in team discussions to improve processes, tools, and documentation
 </li>
 <li>
 Maintain clear, technical and concise communications
 </li>
 <li>
 Work from home and travel internationally up to 10% of work time for team meetings, events and conferences
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 An exceptional academic track record
 </li>
 <li>
 Background in Computer Science, STEM or similar
 </li>
 <li>
 Experience with Linux and open source software
 </li>
 <li>
 Experience with at least one of Python, Go, C or C++ on Linux
 </li>
 <li>
 A drive to learn unfamiliar technology and deep-dive difficult issues
 </li>
 <li>
 Willingness to travel up to 4 times a year for internal events
 
 
 </li>
 </ul>
 Nice-to-have skills
 
 
 <ul>
 <li>
 You love technology and working with brilliant people
 </li>
 <li>
 You are curious, flexible, articulate, and accountable
 </li>
 <li>
 You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
 </li>
 <li>
 You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD,Postgresql, Mongo, Debian packaging, distributed systems
 
 
 </li>
 </ul>
 What we offer colleagues
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme &amp; Wellness Platform
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass and travel upgrades for long-haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Software Support Engineer

Zahr Freighters

<div>Zahr Freighters is looking for a skilled and solution-oriented IT Support Engineer to join our growing team in Dubai. This role is ideal for a technically proficient professional who can ensure the smooth functioning of IT systems, provide timely technical support, and maintain secure network infrastructure within a fast-paced freight and logistics environment.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computer systems, printers, and other IT equipment.</li>
<li>Monitor system performance and troubleshoot technical problems promptly.</li>
<li>Manage user accounts, email systems, and access permissions.</li>
<li>Ensure data security, backup, and recovery processes are in place.</li>
<li>Support ERP and logistics management software operations.</li>
<li>Maintain IT documentation and system inventory records.</li>
<li>Coordinate with external vendors for advanced technical support when required.</li>
<li>Ensure compliance with company IT policies and cybersecurity standards.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;4 years of experience in IT support or system administration.</li>
<li>Strong knowledge of Windows operating systems and networking fundamentals.</li>
<li>Familiarity with firewall configuration, antivirus management, and data backup systems.</li>
<li>Experience supporting ERP or freight management systems is an advantage.</li>
<li>Proficiency in troubleshooting hardware and software issues.</li>
<li>Good communication and problem-solving skills.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Strong analytical and troubleshooting abilities</li>
<li>Attention to detail and system accuracy</li>
<li>Ability to prioritize tasks and manage multiple requests</li>
<li>High level of integrity and data confidentiality</li>
<li>Team-oriented with a proactive mindset</li>
</ul>
At Zahr Freighters, we understand that reliable IT infrastructure is critical to operational success. This IT Support Engineer position in Dubai offers an excellent opportunity to contribute to a dynamic freight company while advancing your technical expertise in a supportive and growth-focused work environment.</div>

IT Support Engineer

Zapegg Tax Consultant

<div>Zapegg Tax Consultant is seeking a skilled and proactive IT Support Engineer to join our team in Dubai. The ideal candidate will be responsible for maintaining IT systems, providing technical support to staff, and ensuring the smooth operation of all hardware, software, and network infrastructure within the organization.

Key Responsibilities:
<ul>
<li>Provide technical support for desktops, laptops, printers, and other IT equipment</li>
<li>Install, configure, and maintain hardware and software systems</li>
<li>Troubleshoot network connectivity and system-related issues</li>
<li>Manage user accounts, access rights, and password controls</li>
<li>Perform system updates, backups, and security checks</li>
<li>Monitor and maintain office network and internet connectivity</li>
<li>Support email systems and cloud-based applications</li>
<li>Maintain IT inventory and documentation records</li>
<li>Coordinate with external IT vendors when required</li>
</ul>
Requirements and Skills:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field</li>
<li>2&ndash;4 years of experience in IT support or a similar role</li>
<li>Strong knowledge of Windows operating systems and networking</li>
<li>Familiarity with cybersecurity best practices</li>
<li>Proficiency in troubleshooting hardware and software issues</li>
<li>Good problem-solving and analytical skills</li>
<li>Strong communication skills to support non-technical staff</li>
</ul>
This position offers a great opportunity to grow within a professional tax consultancy firm. If you are technically competent, solution-oriented, and ready to support IT operations in Dubai, Zapegg Tax Consultant encourages you to apply.</div>

Vostok Trading LLC

Job Summary: The IT Engineer is responsible for designing, implementing, maintaining, and supporting the organization&rsquo;s IT infrastructure and systems. This role ensures the stability, security, and efficient operation of networks, servers, hardware, and software solutions to support business operations.Key Responsibilities:<ul><li>Install, configure, and maintain computer systems, servers, and networks</li><li>Monitor system performance and troubleshoot hardware/software issues</li><li>Ensure network security and data protection measures are in place</li><li>Perform system upgrades, patches, and backups regularly</li><li>Provide technical support to users and resolve IT-related issues</li><li>Manage user accounts, permissions, and access controls</li><li>Collaborate with vendors and service providers when required</li><li>Document system configurations, procedures, and troubleshooting steps</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field</li><li>Proven experience in IT support, system administration, or network engineering</li><li>Knowledge of operating systems (Windows, Linux), networking, and security principles</li><li>Familiarity with cloud platforms and virtualization technologies (preferred)</li><li>Strong problem-solving and analytical skills</li><li>Preferred Male candidates only.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

Kazamer

<div><ul><li>Full Time</li>
<li>Dubai</li> 
</ul><div><div><div><div><div>Kazamer Tax Consultant is seeking a skilled and proactive IT Support Engineer to join our team in Dubai. The ideal candidate will be responsible for maintaining the company&rsquo;s IT infrastructure, providing technical support to staff, and ensuring smooth day-to-day technology operations within the organization.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues</li>
<li>Install, configure, and maintain desktops, laptops, printers, and other IT equipment</li>
<li>Monitor and maintain office network systems and internet connectivity</li>
<li>Troubleshoot system errors and resolve technical problems efficiently</li>
<li>Manage user accounts, passwords, and access permissions</li>
<li>Perform regular system updates, backups, and security checks</li>
<li>Support email systems and cloud-based applications</li>
<li>Coordinate with external IT vendors when necessary</li>
<li>Maintain IT documentation and asset records</li>
</ul>
Requirements and Skills:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field</li>
<li>2&ndash;4 years of experience in IT support or a similar role</li>
<li>Strong knowledge of Windows operating systems, networking, and troubleshooting</li>
<li>Familiarity with cybersecurity best practices</li>
<li>Good understanding of hardware and software installation</li>
<li>Strong problem-solving and analytical skills</li>
<li>Good communication skills and ability to assist non-technical staff</li>
</ul>
This role offers a great opportunity to grow within a professional and structured work environment. If you are technically skilled, solution-oriented, and ready to support IT operations in Dubai, Kazamer Tax Consultant welcomes your application.</div></div></div></div></div></div>

D Tech IT Solutions

About D Tech IT SolutionsD Tech IT Solutions is a leading IT company established in 2013, with operations in Dubai and Kerala. We specialize in Clinic &amp; Pharmacy Management Software, Web Development, and Digital Marketing Services. Our healthcare software solutions are trusted by 200+ clinics across the UAE, with NABIDH and RIAYATI approved systems.We are looking for a dedicated and customer-focused Application Support Engineer to join our growing team.Job Responsibilities<ul><li>Provide technical support for company software applications (Clinic &amp; Pharmacy Management Systems)</li><li>Conduct product demonstrations and presentations for potential clients</li><li>Install, configure, and troubleshoot software at client locations</li><li>Travel across the UAE for software demos, training, and support</li><li>Provide after-duty hours (on-call) support when required</li><li>Handle customer queries and ensure timely resolution</li><li>Coordinate with the development team for issue escalation</li><li>Maintain proper documentation of support activities</li></ul>Requirements<ul><li>Degree or Diploma in Computer Science, IT, or related field</li><li>Minimum 1 year UAE experience (added advantage)</li><li>Strong communication and presentation skills</li><li>Ability to conduct live application demos confidently</li><li>Willingness to travel across the UAE</li><li>Problem-solving mindset and customer-oriented approach</li><li>Basic knowledge of networking and database concepts is preferred</li></ul>What We Offer<ul><li>Salary: AED 2,500 per month</li><li>Opportunity to work with a reputed healthcare IT company</li><li>Career growth in the IT &amp; healthcare technology sector</li><li>Hands-on exposure to UAE healthcare systems</li></ul>Job Type: Full-timePay: From AED2,500.00 per month

Application Support Engineer

Parisima Talent

<div>
 
 
 Senior IT Support Engineer
 
 
 
 
 Dubai
 
 
 
 
 
 
 
 About the Company
 
 
 
 Our client is a large investment company in Dubai involved in many key industries that help grow and diversify Dubai&rsquo;s economy. These include real estate, tourism, hospitality, media, technology, retail, and finance.
 
 
 
 
 
 
 About the Role
 
 
 
 A Senior Information Technology Support Engineer provides advanced technical support and ensures the stability, reliability, and performance of the company&rsquo;s IT systems and infrastructure. This role often sits above the standard help-desk level and may bridge between everyday user support, infrastructure tasks, and project-based IT initiatives.
 
 
 
 
 
 
 Duties and Responsibilities
 
 
 <ul>
 <li>
 Provide
 
 Level 2 support
 
 for hardware, software, and network issues
 </li>
 <li>
 Manage Microsoft 365, Active Directory, and user accounts
 </li>
 <li>
 Troubleshoot desktops, laptops, printers, and basic network problems
 </li>
 <li>
 Support system upgrades, installations, and IT projects
 </li>
 <li>
 Ensure tickets are resolved within SLA
 </li>
 <li>
 Mentor junior IT support staff
 </li>
 </ul>
 
 
 
 
 
 What are we looking for?
 
 
 <ul>
 <li>
 4&ndash;7 years of hands-on experience in IT Support / Desktop Support / End User Computing or similar role.
 </li>
 <li>
 Manage and maintain end-user devices, including laptops, desktops, printers, and iOS devices. Support Windows/macOS, Outlook/O365, Intune/ ABM, and common enterprise applications / basic understanding of security software and Active Directory
 </li>
 <li>
 MAC / IOS exp. mandatory,
 </li>
 <li>
 With a valid driving license
 </li>
 </ul>
 
 
</div>

Senior Information Technology Support Engineer

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Senior Information Technology Support Engineer