it support engineer

architect

sales engineer

technical sales engineer

ai engineer

solutions architect

Genesys

<div></div><div><div><div><div><div><div>locations</div><div>
Dubai (Flexible)</div></div></div></div><div></div><div><div><div><div><div>
time type</div><div>
Full time</div></div></div></div><div></div><div><div><div><div>
posted on</div><div>
Posted 2 Days Ago</div></div></div></div><div></div><div><div><div><div>
job requisition id</div><div>
JR111883</div></div></div></div></div></div><div><div>
Be the one building AI-powered experiences where they matter most. 
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. 
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries &ndash; moving AI from possibility to production in real-world enterprise environments every day. 
Primary Mission
Design and lead the implementation of AI-powered customer experience solutions that achieve business outcomes while ensuring technical excellence, scalability, security, and operational readiness.
Key Responsibilities
Solution Architecture<ul><li>
Define end-to-end AI solution architectures for customer programs.</li><li>
Design integrations between Genesys Cloud, AI services, enterprise applications, data platforms, and third-party technologies.</li><li>
Establish architectural standards for scalability, resilience, security, and maintainability.</li><li>
Review and approve technical designs produced by project teams.</li></ul>
Technical Leadership<ul><li>
Serve as the technical authority for assigned customer engagements.</li><li>
Guide consultants and implementation teams through complex technical challenges.</li><li>
Lead architecture workshops and technical design sessions with customers.</li><li>
Provide governance throughout delivery to ensure alignment with the approved architecture.</li></ul>
AI &amp; Data Design<ul><li>
Design AI use cases including virtual agents, agent copilots, knowledge systems, workflow automation, and analytics solutions.</li><li>
Define data requirements, integration patterns, and AI governance considerations.</li><li>
Ensure responsible AI practices are incorporated into solution designs.</li></ul>
Customer Engagement<ul><li>
Advise customer technical stakeholders on architecture decisions and trade-offs.</li><li>
Present technical recommendations to enterprise architects, IT leaders, and platform owners.</li><li>
Build trusted-advisor relationships with customer technical teams.</li></ul>
Practice Contribution<ul><li>
Contribute reusable assets, reference architectures, and best practices.</li><li>
Mentor consultants and senior consultants.</li><li>
Support presales activities for complex technical opportunities.</li></ul>
Typical Scope<ul><li>
Large customer implementation</li><li>
Single strategic program</li><li>
Technical lead for a major deployment</li><li>
Influences project and account-level decisions</li></ul>
Qualifications:<ul><li>
7+ years of experience in solution architecture, technical consulting, or enterprise software delivery, with at least 3 years focused on AI or conversational / CX platforms.</li><li>
Hands-on familiarity with Genesys Cloud or comparable CCaaS / CPaaS platforms, including routing, digital channels, and developer APIs.</li><li>
Proven track record designing and deploying AI-powered solutions &mdash; virtual agents, LLM-based copilots, knowledge management systems, or predictive analytics &mdash; in production environments.</li><li>
Solid understanding of cloud architecture patterns (AWS, GCP, or Azure) and integration technologies such as REST/GraphQL APIs, event streaming, and identity/security protocols.</li><li>
Experience leading architecture design sessions, producing technical documentation, and presenting to senior technical and non-technical stakeholders.</li><li>
Comfort operating in a global, matrixed professional services environment &mdash; managing scope, quality, and customer relationships simultaneously.</li><li>
Strong communication skills: able to translate complex technical concepts for business audiences and business requirements into precise architectural decisions.</li><li>
Familiarity with responsible AI principles, data governance, and security-by-design practices in enterprise contexts.</li><li>
Industry experience in telecommunications, financial services, or airlines is a plus.</li><li>
Fluency in English.</li><li>
Fluency in Arabic is preferred.</li></ul> 
Working at Genesys<ul><li>
AI at enterprise scale &ndash; Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.</li><li>
A flexible-first culture &ndash; Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.</li><li>
Growth in the AI era &ndash; Build future-ready skills through mentorship, learning programs, leadership development and education support.</li><li>
Time to recharge and give back &ndash; Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.</li><li>
Recognized globally &ndash; Genesys is Great Place to Work&reg; certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.</li></ul>
Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report. 
What Happens After You Apply
After you apply, here's what you can typically expect:<ul><li>
Our Talent Acquisition team reviews your application with the hiring team.</li><li>
A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
</li><li>Next, you'll meet the hiring manager and other members of the interview team.</li><li>
We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.</li><li>
After interviews are complete, our team will follow up with the final steps.</li></ul>
Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process. 
Stay Connected
Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.
Get notified about relevant opportunities.<h1 class="jobSectionHeader"> 
Be the one building what's next - where AI, experience and impact come together.</h1> 
Employee Referral
If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral. 
About Genesys:
Genesys&reg; empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud&trade; is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. 
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. 
You can expect a response within 24&ndash;48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. 
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation&mdash;such as application follow-ups or resume submissions&mdash;may not receive a response. 
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. 
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</div></div></div>

Lead AI Solutions Architect, Customer Success

GSSTech Group

<div>We are looking for an experienced Senior Solution Architect with strong expertise in Solution Architecture and Security Architecture to support Digital Products and Wealth Management initiatives within a leading banking environment.
The ideal candidate will possess deep technical expertise across modern enterprise architectures, banking and wealth management domains, cyber security controls, and cloud-native technologies. The role requires a highly solution-oriented individual with strong leadership capabilities and experience designing resilient, secure, scalable, and high-performing enterprise applications.
The successful candidate will work closely with business and technology stakeholders to deliver end-to-end architectural solutions aligned with business objectives, regulatory requirements, and industry best practices. 
Requirements 
 
Key Responsibilities<ul><li>
Design and architect end-to-end enterprise solutions across Digital Products and Wealth Management platforms.</li><li>
Define and maintain architecture standards, principles, reference architectures, and reusable solution blueprints.</li><li>
Deliver secure, scalable, resilient, and cloud-native architecture designs aligned with business and technology strategies.</li><li>
Collaborate with cross-functional teams including delivery, engineering, infrastructure, security, and business stakeholders.</li><li>
Participate in architecture governance, peer reviews, and technical design workshops.</li><li>
Drive architectural decisions across applications, APIs, event-driven systems, and microservices ecosystems.</li><li>
Ensure all architecture designs incorporate performance, reliability, customer experience, resiliency, and security considerations.</li><li>
Mentor and coach junior architects and engineering teams where required.</li><li>
Contribute to architecture capability building initiatives, technical workshops, and best practice frameworks.</li><li>
Continuously evaluate emerging technologies and architecture patterns to improve enterprise delivery capabilities.</li></ul>
Domain Experience (Mandatory)
Strong experience in one or more of the following domains:<ul><li>
Banking</li><li>
Wealth Management</li><li>
Asset Management</li><li>
Lending</li><li>
Financial Services</li></ul>
Preferred:<ul><li>
Corporate Banking domain experience.</li></ul>
Candidates should demonstrate the ability to quickly learn and adapt to new banking domains and business capabilities.
Technical Skills &amp; ExperienceArchitecture &amp; Solution Design<ul><li>
8+ years of experience designing enterprise-scale solutions and architectures.</li><li>
Strong experience building High-Level Designs (HLDs) and end-to-end solution architectures.</li><li>
Expertise designing:</li><li><ul><li>
Backend applications</li><li>
Frontend applications</li><li>
Mobile applications</li><li>
APIs</li><li>
Microservices architectures</li><li>
Event-driven architectures</li><li>
Message brokers</li><li>
Container-based applications</li><li>
Cloud-native applications</li></ul></li><li>
Experience designing highly available, resilient, and scalable enterprise systems.</li></ul>
Microservices &amp; Cloud Technologies
Strong experience with:<ul><li>
API-based ecosystems</li><li>
Microservices architecture</li><li>
Event streams and messaging systems</li><li>
Container-based infrastructure</li><li>
Cloud-native architectures</li><li>
Modern architectural design patterns and principles</li></ul>
Ability to evaluate architectural trade-offs and justify design decisions based on business and technical requirements.
Security Architecture (Mandatory)
Strong understanding of:<ul><li>
Security Architecture principles</li><li>
Data Classification frameworks</li><li>
Regulatory compliance requirements</li><li>
Threat Modelling methodologies</li><li>
Security requirements engineering</li></ul>
Experience implementing cyber and information security controls including:<ul><li>
Authentication</li><li>
Authorization</li><li>
Encryption standards and key management</li><li>
Data security controls</li><li>
Security event logging</li><li>
Monitoring and alerting mechanisms</li></ul>
Regulatory &amp; Compliance Knowledge
Exposure to:<ul><li>
PCI-DSS</li><li>
UAE Central Bank regulations</li><li>
GDPR</li><li>
Banking regulatory and compliance requirements</li></ul>
Cyber Security
Working knowledge of:<ul><li>
Cyber security controls</li><li>
Secure application design principles</li><li>
Defensive security practices</li><li>
Security architecture frameworks</li><li>
System attack and defence methodologies</li></ul>
Artificial Intelligence (Preferred)
Exposure to modern AI technologies including:<ul><li>
Machine Learning</li><li>
Generative AI</li><li>
Large Language Models (LLMs)</li><li>
Retrieval-Augmented Generation (RAG)</li><li>
Embedding Models</li><li>
Vector Databases</li><li>
Model Context Protocol (MCP)</li><li>
AI Agents</li><li>
Agentic AI</li><li>
GitHub Copilot</li><li>
Claude Code</li><li>
AI-assisted software engineering tools</li></ul>
Agile Delivery Experience
Strong experience working in Agile environments including:<ul><li>
Agile Tribes and Squads model</li><li>
Sprint Planning</li><li>
Quarterly Planning</li><li>
Sprint Refinement</li><li>
Sprint Retrospectives</li><li>
Agile ceremonies and delivery frameworks</li></ul>
Experience delivering:<ul><li>
Features</li><li>
Epics</li><li>
User Stories</li><li>
Acceptance Criteria</li></ul>
Required Competencies<ul><li>
Strong analytical and critical thinking capabilities.</li><li>
Excellent stakeholder and expectation management skills.</li><li>
Strong communication and presentation skills.</li><li>
Ability to make autonomous technical decisions.</li><li>
Strong mentoring and leadership capabilities.</li><li>
Delivery-focused mindset with attention to quality, performance, resiliency, and security.</li><li>
Strong learning agility and passion for emerging technologies.</li><li>
Ability to work effectively in fast-paced Agile delivery environments.</li></ul>
Nice to Have<ul><li>
Corporate Banking experience.</li><li>
Experience delivering architecture education workshops.</li><li>
Experience conducting architecture peer review sessions.</li><li>
Exposure to modern AI-enabled software engineering practices.</li><li>
Experience defining reusable enterprise architecture blueprints and reference architectures.</li></ul>
What We're Looking For
The ideal candidate will have a strong combination of Solution Architecture, Security Architecture, Banking domain expertise, and modern cloud-native engineering experience. You will be passionate about building secure and resilient enterprise platforms while driving architectural excellence across digital banking and wealth management initiatives.</div>

Senior Solution & Security Architect - Banking

Sprinklr

<div>Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale &mdash; across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr&rsquo;s unified platform provides powerful solutions for every customer-facing team &mdash; spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management &mdash; enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.<h2 class="jobSectionHeader">
Job Description</h2>
Overview
Sprinklr is looking for a Lead Solutions Consultant to partner with Sales and drive revenue growth through advanced solution design and strategic customer engagement.
What You&rsquo;ll Do<ul><li>
Design and present customized solutions using Sprinklr&rsquo;s AI-powered Unified-CXM platform.</li><li>
Collaborate with Sales and consulting teams to integrate AI and data science capabilities into customer environments.</li><li>
Showcase advanced automation solutions, including agentic AI and AI-powered workflows.</li><li>
Architect scalable, high-performance, and cost-efficient enterprise solutions.</li><li>
Provide strategic guidance on data architecture, API integrations, and multi- and hybrid-cloud environments.</li><li>
Lead key pre-sales activities such as executive presentations, technical workshops, RFP responses, and proof-of-concept engagements.</li><li>
Partner with the broader Sprinklr ecosystem to validate requirements and deliver &ldquo;art-of-the-possible&rdquo; demonstrations.</li><li>
Apply design thinking and human-centered design principles to enterprise experience solutions.</li><li>
Travel up to 40% and remain local to key customer regions.</li></ul>
Qualifications<ul><li>
Bachelor&rsquo;s degree in Computer Science, Mathematics, or Engineering; Master&rsquo;s degree preferred.</li><li>
8+ years of experience in enterprise architecture, data architecture, and Contact Center/UC environments.</li><li>
5+ years designing solutions within CCaaS platforms.</li><li>
Experience implementing AI-driven solutions for martech and social platforms.</li><li>
Expertise in cloud contact center ecosystems (e.g., Genesys, Amazon Connect, NICE, Five9).</li><li>
Strong communicator with the ability to translate technical concepts into business value.</li><li>
Demonstrated thought leadership through publishing, speaking, or industry engagement.</li><li>
Proven ability to lead deep architectural discovery engagements.</li></ul>
We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data &mdash; helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:<ul><li>
Lead a new category of enterprise software that we call Unified-CXM.</li></ul><ul><li>
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.</li><li>
Create a culture of customer obsession, with trust, teamwork, and accountability.</li></ul>
We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything &mdash; and everyone &mdash; can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world&rsquo;s leading enterprise brands. 
We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off &ndash; it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.
To learn more about employee benefits by region, click here.
To learn more about all-things-Sprinklr, visit our candidate resource hub here.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. 
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.
Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.</div>

Lead Solutions Consultant

Accenture

<div><div>About Accenture &ndash; Supply Chain &amp; Engineering</div>
Accenture's Supply Chain &amp; Engineering practice helps clients transform how capital projects are planned, managed, and executed &mdash; smarter, safer, and more sustainably than ever before. We help develop and deliver the factories, grids, transit systems, and public infrastructure that keep communities moving, blending real-world experience with digital innovation and AI.
As part of the Infrastructure &amp; Capital Projects team within Supply Chain &amp; Engineering, you'll work alongside project managers, engineers, technologists, and strategists to redefine how the world gets built. Because &quot;good enough&quot; builds the past &mdash; we're here to build what's next.<div>
Role Overview</div>
As a Solution Architect for Infrastructure &amp; Capital Projects, you will define and drive architectural solutions for complex capital project programs &mdash; from inception through delivery. You will bridge business strategy and technical execution, providing architectural and digital transformation leadership across engineering, procurement, construction, and fabrication environments. You will guide senior stakeholders and project teams in adopting scalable, fit-for-purpose architectures that accelerate project performance, reduce risk, and improve outcomes across the full project lifecycle.<div>
Key Responsibilities</div>
Architecture &amp; Solution Design<ul><li>
Define creative solutions for business problems, holistically addressing functional and non-functional requirements.</li><li>
Define architectural roadmaps for systems and business services across capital project lifecycles.</li><li>
Effectively describe solutions using industry-standard modelling notations</li><li>
Define and document standards and guidelines to direct solution delivery teams.</li><li>
Ensure finished products conform to architectural principles, governance standards, and client requirements.</li><li>
Provide architectural and technical leadership across multi-disciplinary project teams.</li></ul>
Project &amp; Program Management<ul><li>
Manage and implement assigned projects from inception through to completion (internal title: Project Management III).</li><li>
Rapidly implement fit-for-purpose processes (build-as-you-execute) and practical tools for planning and execution covering scope, cost, schedule, and risk management.</li><li>
Implement fit-for-purpose project management and reporting frameworks.</li><li>
Manage fabrication and machining jobs across a mix of Build-to-Print and Design-Build project models.</li><li>
Coordinate closely with Engineering, Purchasing, Quality, and Production teams throughout delivery.</li><li>
Manage customer deliverables, schedules, and project milestones while matching internal capacity, resources, and budget (as-quoted cost).</li><li>
Develop new project or program plans and expectations in consultation with stakeholders, including clients, and delegate deliverables appropriately.</li><li>
Determine and manage human and material resources required to complete assigned projects successfully.</li><li>
Formulate resource allocation strategies and distribute work and budgets accordingly.</li><li>
Exercise authority in managing the work and controlling project delivery per project plans.</li><li>
Review and ensure adherence to overall scope, schedule, and budget.</li><li>
Identify risks and establish mitigation strategies and contingency plans.</li><li>
Monitor and report on performance against project requirements, milestones, budgets, quality measures, and KPIs; address issues with corrective actions.</li><li>
Evaluate project effectiveness by consulting with clients and key stakeholders.</li><li>
Establish and deliver progress reports, proposals, and presentations to project teams, client executives, and operations leadership.</li><li>
Lead scope change negotiations and oversee ongoing quality control.</li><li>
Define success criteria and communicate them to all involved parties throughout the project and program lifecycle.</li></ul>
Thought Leadership &amp; Business Development<ul><li>
Contribute to practice development through thought leadership and development of innovative services and offerings.</li><li>
Participate in business development activities, bids, and development of innovative offerings.</li><li>
Participate in thought leadership around Architecture and Digital Transformation for capital-intensive industries.</li></ul></div>
 
<div>Basic Qualifications<ul><li>
10+ years of experience in Project Management or Solution Architecture within capital project environments.</li><li>
Bachelor's degree in a relevant field (Engineering, Architecture, Computer Science, or equivalent).</li><li>
Recognized Project Management Professional (PMP) certification.</li><li>
Experience managing small and large-scale EPC projects ($1M&ndash;$100M+).</li><li>
Experience managing projects under a variety of contracting models, including lump sum, T&amp;M, and cost-reimbursable.</li><li>
Experience in heavy industrial sectors is an asset:<ul><li>
Oil &amp; Gas</li><li>
Utilities and Energy</li><li>
Chemicals and Process Industries</li><li>
Mining and Minerals</li><li>
Large-scale Manufacturing</li></ul></li></ul>
Preferred Skills &amp; Technical Expertise<ul><li>
Strong working knowledge of open source, open standards, and cloud technologies.</li><li>
Good understanding of architectural concepts, methodologies, and approaches.</li><li>
Excellent working knowledge of design patterns and modelling notations</li><li>
Good knowledge of integration techniques, architecture patterns, and non-functional drivers.</li><li>
Strong experience leading development or engineering teams from a design and technical basis.</li><li>
Quality Assurance skills to assess the quality and completeness of deliverables.</li><li>
Knowledge and demonstrable experience of both traditional and agile delivery methods.</li><li>
Experience working in a heavy industrial manufacturing environment.</li><li>
Experience managing projects where items are designed, engineered, and then built.</li><li>
Advanced skills in Microsoft Office and proficiency in Project Management software (e.g. MS Project, Primavera P6).</li><li>
Comfortable working onsite or on the fabrication floor.</li></ul>
Key Competencies<ul><li>
Proven ability to arrange priorities and escalate competing risks to meet deadlines with minimal leadership input.</li><li>
Keen eye for detail and adept problem-solving abilities.</li><li>
Expert ability to work collaboratively and independently in a structured, technology-driven environment.</li><li>
Proven capacity to anticipate, identify, and minimize project risks.</li><li>
Demonstrated capability to supervise, delegate, and develop team capacity.</li><li>
Tact to perceive and resolve conflict and tension within cross-functional teams.</li><li>
Effective leadership of multi-resource Project Management teams.</li><li>
Demonstrated functional acumen to align solutions with client goals and industry best practices.</li><li>
Proven success in providing on-site leadership by motivating teams to meet project goals and milestones.</li><li>
Strong executive presence &mdash; skilled in engaging and presenting to CxO-level stakeholders.</li></ul><div>
What's In It For You</div>
At Accenture, in addition to a competitive base salary, you will have access to an extensive benefits package including:<ul><li>
Up to 25 days' vacation per year.</li><li>
Private medical insurance.</li><li>
3 extra days' leave per year for charitable work of your choice.</li><li>
Opportunity to work on landmark infrastructure and capital projects with global clients.</li><li>
Access to Accenture's global network of technology and engineering alliances.</li><li>
Continuous learning and development through Accenture's platforms and professional certifications.</li><li>
A collaborative, inclusive, and diverse work environment that values bold thinking and innovation.</li></ul><div>
Working Conditions</div><ul><li>
Office-based with onsite and fabrication floor presence as required.</li><li>
Travel may be required depending on project location and client engagement.</li></ul></div>

RIS Solution Architect Associate Director

Salesforce

<div>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Sales
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer too &mdash; driving your performance and career growth, charting new paths, and improving the state of the world.
<h2 class="jobSectionHeader">The Role
</h2>The Distinguished/Principal Technical Architect is a pre-sales, customer-facing enterprise domain expert combining deep architecture credibility with a strong, forward-weighted command of Data &amp; AI &mdash; grounded in CRM and customer experience as the core discipline they extend. You'll be the trusted technical authority for our most strategic Middle East customers as they navigate cloud adoption, CRM-led transformation, and AI-driven customer engagement via Agentforce and Data Cloud.
 
This is not a legacy TA role. AI and data are the dominant focus going forward: agent architecture, data foundations, and how the two combine &mdash; on top of a CRM backbone &mdash; to reshape how customers engage their own customers. You'll still carry the full weight of classic TA responsibilities &mdash; trust with CIO/CTO/security stakeholders, architecture workshops, RFP support &mdash; but your differentiation and growth path center on AI/Data depth.
<h2 class="jobSectionHeader">Your Impact &mdash; Responsibilities
</h2><ul><li>Become the trusted technical advisor to CIO/CTO/Chief Data Officer/Architect-level stakeholders as they design their CRM, customer experience, and AI/data strategy on Salesforce.
</li><li>Lead architecture and technical discovery around Agentforce and Data Cloud in the context of the customer's CRM and customer experience landscape &mdash; agent design, orchestration, data models, governance, and integration into existing enterprise systems.
</li><li>Present Salesforce's platform capabilities &mdash; CRM and customer experience architecture, hosting, security, integration, and AI/agent infrastructure &mdash; with credibility at an executive technical level.
</li><li>Resolve which Salesforce and third-party technologies fit a customer's architecture, grounded in product knowledge, industry frameworks, and Salesforce Architecture methodologies.
</li><li>Conduct architecture workshops, enablement sessions, and technical due diligence &mdash; increasingly centered on AI/data maturity assessments and agent deployment roadmaps, always tied back to customer experience outcomes.
</li><li>Own Deal Support Requests (DSRs) end-to-end and support the sales team in RFPs and technical requirements documents.
</li><li>Share field intelligence &mdash; architecture trends, AI/data customer challenges, and competitive signals from the region &mdash; to sharpen the wider team's approach.
</li><li>Mentor and guide Solution Engineers and junior architects on CRM, customer experience, and AI/data architecture concepts.
</li><li>Contribute to internal IP: reference architectures, best practices, and educational content for AI/data and CRM engagements.
</li><li>Attain quarterly and annual objectives assigned by management.
</li></ul><h2 class="jobSectionHeader">Minimum Qualifications
</h2><ul><li>13+ years in software, systems, or enterprise architecture, with a demonstrated shift toward Data &amp; AI over recent engagements &mdash; CRM/customer experience background a strong plus, regardless of platform.
</li><li>Bachelor's degree in Computer Science or equivalent.
</li><li>Strong understanding of cloud architecture principles (SaaS, PaaS, multi-tenancy, multi-tiered infrastructure).
</li><li>Deep understanding of AI/ML concepts and agent platforms &mdash; how to configure and deploy agents, connect them to automation/flows/APIs.
</li><li>Working understanding of data architecture and governance fundamentals.
</li><li>Technical selling skills &mdash; able to translate CRM, Data, and AI architecture into business value for non-technical executives.
</li><li>Proven ability to earn trust with C-level stakeholders.
</li></ul><h2 class="jobSectionHeader">Preferred Qualifications
</h2><ul><li>Arabic fluency strongly preferred (native or near-native) &mdash; English fluency is non-negotiable, no exceptions.
</li><li>Strong experience with any major CRM/AI ecosystem (Salesforce, Microsoft, Oracle, or similar) &mdash; deep Salesforce-specific knowledge is a plus, not a requirement, for the right architecture-caliber candidate.
</li><li>Familiarity with major GenAI vendors (Anthropic, OpenAI, AWS, Google, Microsoft ... etc) and how agent platforms integrate with enterprise data.
</li><li>Understanding of data security, compliance, and privacy regulations relevant to the region.
</li></ul>Unleash Your Potential
When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates&rsquo; resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</div>

Distinguished, Technical Architect

<div>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Sales
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
<div>About the Role
 
As a Commerce Cloud Specialist Solution Engineer , you will be the sole dedicated Commerce SE for the Middle East, embedded within a high-performing team of cloud specialists covering MC, Revenue Cloud, Field Service, and Slack. You'll partner closely with Account Executives and Account SEs to drive Commerce-led opportunities across B2B and B2C customers in the UAE, KSA, and the broader Gulf region.
 
 
This is a highly visible, customer-facing pre-sales role where your ability to connect Commerce capabilities to business outcomes &mdash; across complex, multi-cloud deals &mdash; will directly influence pipeline and revenue.
 
 
What You'll Do
</div><ul><li>Own all Commerce Cloud pre-sales engagements in the Middle East, acting as the authoritative product expert across B2C Commerce, B2B Commerce, Headless/Composable Commerce, and Order Management
</li><li>Deliver compelling, business-value-driven demos and technical sessions tailored to customer pain points and industry context
</li><li>Lead discovery, solution design, and POC/pilot engagements for Commerce opportunities, often as part of broader multi-cloud deals
</li><li>Collaborate with Account SEs and AEs to craft winning deal strategies, addressing competitive threats (especially SAP and existing CRM/Commerce landscapes)
</li><li>Support large, complex proposals with sizing, architecture guidance, and ROI storytelling
</li><li>Partner with the Agentforce narrative &mdash; positioning Commerce Agents and AI-powered commerce capabilities as strategic differentiators
</li><li>Engage regional customer events, EBCs, and field marketing initiatives (Agentforce World Tour, Executive Briefings, etc.)
</li><li>Build internal knowledge and enablement assets to support the broader SE team on Commerce topics
</li>Act as a trusted advisor to customers ranging from retail and healthcare to agri-commodity groups and digital-native enterprises 
<li>
</li></ul><div> 
 
What We're Looking For
 
Required:
</div><ul><li>Bachelors Degree in Computer Science or related field.
</li><li>5+ years of pre-sales or solution engineering experience, with strong focus on e-commerce or digital commerce platforms
</li><li>Deep knowledge of Salesforce Commerce Cloud (B2C and/or B2B), or equivalent platforms (SAP Commerce, Adobe Commerce, commercetools, Shopify Plus)
</li><li>Ability to deliver executive-level business value conversations as well as hands-on technical demos
</li><li>Strong Arabic and English communication skills &mdash; the ability to navigate both technical and C-suite conversations in the region is key
</li><li>Track record of supporting enterprise deals in a fast-paced, multi-stakeholder environment
</li>Experience in the Middle East or willingness to be based in Dubai 
<li>
</li></ul><div> 
 
Preferred:
</div><ul><li>Salesforce Commerce Cloud certifications (B2C or B2B Commerce Architect)
</li><li>Hands-on familiarity with Headless/Composable Commerce architectures and front-end integration patterns
</li><li>Experience positioning Order Management Systems (OMS) in complex retail or distribution environments
</li><li>Knowledge of complementary clouds: Data Cloud, Marketing Cloud, Service Cloud &mdash; comfort operating in multi-cloud deals is a big plus
</li>Prior work with retail, CPG, healthcare, or manufacturing verticals in the Gulf region 
<li>
</li></ul><div> 
 
Why This Role
</div><ul><li>You'll be the only Commerce SE in the Middle East &mdash; high ownership, high visibility, high impact
</li><li>Work alongside a tight-knit, world-class specialist SE team (MC, RC, FSL, Slack) in one of Salesforce's fastest-growing regions
</li><li>Competitive compensation with UAE tax advantages
</li><li>Target start: October 2026
</li></ul>Unleash Your Potential
When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates&rsquo; resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</div>

Commerce Cloud Solution Engineer

CBMS TECHNICAL SERVICES.

Job DescriptionArchitect &ndash; Fit-Out &amp; Renovations CompanyLocation: Dubai, UAEAbout UsWe are a fast-growing company specializing in fit-out, renovations, commercial transformations, kitchen solutions, and bespoke interior design projects. We combine creativity, technical expertise, and precision to deliver exceptional spaces that reflect functionality, innovation, and style.Position OverviewWe are seeking a highly skilled and creative Architect with hands-on UAE experience in fit-out and renovation projects. The ideal candidate will be proficient in architectural design, 3D visualization, technical detailing, and project coordination. This role requires frequent site visits to conduct site measurements, assess existing conditions, monitor project progress, ensure design accuracy, and coordinate effectively with site teams, consultants, and clients.Key Responsibilities<ul><li>Develop architectural concepts, detailed designs, construction drawings, and technical documentation for fit-out and renovation projects.</li><li>Conduct site visits to perform accurate site measurements, verify dimensions, assess existing conditions, and gather information required for design development.</li><li>Prepare 3D visualizations, high-quality renderings, walkthroughs, flythrough animations, and presentation materials.</li><li>Coordinate with project managers, engineers, quantity surveyors, suppliers, and clients throughout all project stages.</li><li>Monitor site progress to ensure construction complies with approved drawings, specifications, and design intent.</li><li>Resolve on-site architectural and design-related issues by providing practical technical solutions.</li><li>Prepare BOQs, material specifications, finish schedules, and technical submissions.</li><li>Produce detailed shop drawings, joinery details, and as-built drawings where required.</li><li>Ensure compliance with UAE building regulations, authority requirements, and industry standards.</li><li>Participate in client meetings, design presentations, and material selection sessions.</li><li>Maintain Modern Space's standards of creativity, quality, accuracy, and timely project delivery.</li><li>Participate in client meetings during project acquisition by understanding client requirements, conducting site assessments, preparing design proposals, and presenting architectural concepts.</li><li>Maintain effective communication with clients throughout project implementation, providing progress updates, addressing design changes, resolving technical queries, and ensuring successful project delivery and handover.</li></ul>RequirementsEducation<ul><li>Bachelor's Degree in Architecture, Engineering, Interior Design, or a related field.</li><li>Master's Degree in Architecture or Design is an advantage.</li></ul>Licensing &amp; Experience<ul><li>Valid architectural license.</li><li>Minimum 3 years of professional architectural experience in a fitout or construction company in UAE.</li><li>Mandatory UAE experience in a fit-out and renovation company.</li><li>Strong portfolio demonstrating completed architectural and interior fit-out projects.</li></ul>Technical Skills<ul><li>Proficiency in AutoCAD, Revit, SketchUp, 3ds Max, V-Ray, Lumion, Photoshop, and Illustrator.</li><li>Strong expertise in 3D modeling, rendering, walkthroughs, and architectural animation.</li><li>Excellent knowledge of architectural detailing, joinery, and interior fit-out construction methods.</li><li>Experience preparing detailed shop drawings, working drawings, and technical submissions.</li><li>Knowledge of BIM workflows and multidisciplinary coordination.</li><li>Ability to prepare BOQs, material schedules, and project documentation.</li><li>Experience conducting site measurements, preparing accurate measured drawings, and coordinating site verification activities.</li></ul>Soft Skills<ul><li>Excellent communication, presentation, and client relationship skills.</li><li>Strong leadership and team coordination abilities.</li><li>Highly organized, analytical, creative, and detail-oriented.</li><li>Ability to manage multiple projects while meeting deadlines.</li><li>Willingness to work overtime, travel to project sites, conduct measurements, and supervise works whenever required.</li></ul>Pay: AED4,500.00 - AED5,500.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>UAE Achitectural : 3 years (Required)</li></ul>Work Location: In person

Architect

Explore 213+ Solutions architect in Dubai this August. Find roles across top companies and apply now to boost your career.