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spa manager

Hilton

<div>Spa Manager
A Spa Manager is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets. 
 
 
What will I be doing? 
As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Manage overall operations of the spa</li>
<li>Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards</li>
<li>Ensure client experience is proficient including bookings, payments, and consultation cards</li>
<li>Managing spa team members and beauty therapists to ensure high motivation, provision of high quality service and ongoing development</li>
<li>Drive team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes</li>
<li>Meeting department annual budget and be accountable for maintaining and operating within financial targets as well as net movement</li>
<li>Manage customer feedback effectively to ensure continuous service and programme improvement</li>
<li>Instill brand values and standards to maintain quality on a daily basis</li>
<li>Liaise with other hotel departments</li>
<li>Ensure customers and guests receive friendly and consistent personalised service from all team members</li>
<li>Respond to audits to ensure continual improvement is achieved</li>
<li>Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed</li>
<li>Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests</li></ul>
What are we looking for? 
A Spa Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Management experience within the spa industry</li>
<li>Ability to meet financial targets</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Willingness to develop team members and self</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work on your own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: :<ul>
<li>Knowledge of the local market</li>
<li>Relevant qualifications</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Spa Manager

<div>Spa Supervisor
A Spa Supervisor is responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience while achieving sales revenue targets. 
 
 
What will I be doing? 
As a Spa Supervisor, you are responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience. A Spa Supervisor will also be required to achieve sales targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards</li>
<li>Ensure client experience is proficient including bookings, payments, and consultation cards</li>
<li>Interact and communicate effectively with clients, members, team members, guests, and management team</li>
<li>Ensure team works to meeting department sales targets and ensure that sales are recorded accurately</li>
<li>Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests</li>
<li>Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services</li>
<li>Comply with hotel security, fire, and health and safety regulations</li></ul>
What are we looking for? 
A Spa Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Experience working in the spa industry</li>
<li>Relevant qualifications for the role</li>
<li>Positive attitude</li>
<li>Good communication skills</li>
<li>Committed to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work on your own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Passion for customer service</li>
<li>Relevant qualifications</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Spa Supervisor

<div>Head Therapist
A Head Therapist is responsible for managing the beauty therapist team and carrying out treatments to deliver an excellent Guest and Member experience while working to achieve sales revenue targets. 
What will I be doing? 
As a Head Therapist, you are responsible for managing the beauty therapist team and carrying out treatments to deliver an excellent Guest and Member experience. A Head Therapist will also be responsible for achieving sales targets and managing customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Manage and carry out procedures while ensuring all beauty therapists possess up-to-date knowledge of treatments in line with current legislation and company standards</li><li>
Ensure client experience is proficient including bookings, payments, and consultation cards</li><li>
Interact and communicate effectively with clients, members, team members, guests, and management team</li><li>
Ensures that team works towards and achieves sales targets as outlined by the Club Manager and that sales are recorded accurately</li><li>
Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests</li><li>
Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services</li><li>
Comply with hotel security, fire, and health and safety regulations</li></ul>
What are we looking for? 
A Head Therapist serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Experience working as a Beauty Therapist</li><li>
Up-to-date qualifications for the role</li><li>
Positive attitude</li><li>
Excellent communication skills</li><li>
Committed to delivering a high level of customer service</li><li>
Excellent grooming standards</li><li>
Flexibility to respond to a range of different work situations</li><li>
Ability to work on your own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Experience managing own diary</li><li>
Experience supervising a beauty therapist team</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Head Therapist

<div>Spa/Recreation Attendant
A Spa/Recreation Attendant is responsible for the general cleaning of all areas to deliver an excellent Guest and Member experience. 
What will I be doing? 
As a Spa/Recreation Attendant, you are responsible for the general cleaning of all areas to deliver an excellent Guest and Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
General cleaning of all areas</li><li>
Deep cleaning around the club</li><li>
Report lost property, accidents, maintenance issues, or other incidents</li><li>
Ensure guests are welcomed and assistance is provided when needed</li><li>
Ensure compliance with all health and safety regulations</li></ul>
What are we looking for? 
A Spa/Recreation Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Strong interpersonal skills</li><li>
Committed to delivering a high level of customer service</li><li>
Excellent grooming standards</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Excellent attention to detail</li><li>
High standards of cleanliness</li><li>
Ability to work in a consistently professional and helpful manner</li><li>
Previous experience in a similar role</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Spa/Recreation Attendant

Star Stack Company

Job Title: Massage TherapistJob Summary: We are looking for a skilled and professional Female Massage Therapist to provide high-quality massage treatments to clients, helping them relax, relieve stress, and improve overall wellness.Key Responsibilities:<ul><li>Perform a variety of massage techniques (Swedish, Deep Tissue, Thai, etc.) based on client needs</li><li>Assess clients&rsquo; physical condition and recommend suitable therapies</li><li>Maintain a clean, safe, and hygienic treatment environment</li><li>Ensure client comfort, privacy, and satisfaction at all times</li><li>Communicate effectively with clients to understand their preferences and concerns</li><li>Follow health and safety regulations and company standards</li><li>Keep records of treatments provided and client progress</li><li>Promote spa services and recommend additional treatments when appropriate</li></ul>Requirements:<ul><li>Proven experience as a Massage Therapist (minimum 1&ndash;2 years preferred)</li><li>Certification or diploma in Massage Therapy or related field</li><li>Good communication and customer service skills</li><li>Professional appearance and positive attitude</li><li>Ability to work flexible hours</li></ul>Interested Candidates can send their CVS By WhatsApp +965 96768813Job Types: Full-time, Permanent, Contract Contract length: 24 monthsPay: KD300.000 - KD350.000 per monthWork Location: In person

Massage Therapy from Kuwait to Bosnia

<div>Assistant Front Office Manager
An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. 
 
 
What will I be doing? 
As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul>
<li>Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards</li>
<li>Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement</li>
<li>Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme</li>
<li>Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities</li>
<li>Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures</li>
<li>Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork</li>
<li>Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices</li>
<li>Maintain good communication and working relationships with all hotel departments</li>
<li>Monitor staffing levels to meet cover business demands</li>
<li>Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes</li>
<li>Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures</li>
<li>Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li></ul>
What are we looking for? 
Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous supervisory experience in Front Office within the hotel/leisure/retail</li>
<li>High level of IT proficiency</li>
<li>High level of commercial awareness and sales capabilities</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a variety of work situations</li>
<li>Ability to work on your own and as part of a team</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Front Office Manager

<div>Stewarding Manager
A Stewarding Manager is responsible for supervising the Kitchen Stewards to deliver an excellent Guest and Member experience while supporting the overall Back of House operations. 
What will I be doing? 
As a Stewarding Manager, you are responsible for supervising the Kitchen Stewards and supporting the Back of House team to deliver an excellent Guest and Member experience. A Stewarding Manager will also be required to coordinate other kitchen responsibilities, make certain Back of House areas are maintained, and ensure that health and safety are top priorities. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Supervise the Kitchen Stewards ensuring high standards</li><li>
Support the Back of House Team in training and development</li><li>
Coordinate the daily pot-wash and dish wash responsibilities</li><li>
Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed</li><li>
Observe COSHH guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements</li><li>
Report faults, misused or damaged equipment issues to the Back of House Manager, Head Chef, and/or Maintenance Manager</li><li>
Ensure the correct PPE is in place and guidelines are adhered to</li><li>
Ensure machinery is operated properly, efficiently, safely and in accordance with the Hilton Hotel Health and Safety Manual</li><li>
Assist in the location, movement and storage of operational equipment</li><li>
Assist in the stock take of equipment and other items as required</li><li>
Ensure team members adhere to all Health and Safety and Hygiene Regulations</li><li>
Carry out any other reasonable task set by the Hotel's Management</li></ul>
What are we looking for? 
A Stewarding Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Good communication skills</li><li>
Ability to work under pressure</li><li>
Ability to work on their own or in teams</li><li>
Flexibility to respond to a range of various work situations</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience in a similar role</li><li>
Previous experience in supervisory role</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Stewarding Manager

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