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spanish speaking pharmacy technician

ONE HEALTH

<div><h3 class="jobSectionHeader">Pharmacy Technician &ndash; Job Description (Chicago, IL)</h3>
Position Summary: 
The Pharmacy Technician assists the pharmacist in the preparation and dispensing of medications, maintains accurate records, and supports daily pharmacy operations in compliance with Illinois state and federal regulations.
Key Responsibilities:<ul><li>
Assist pharmacists in preparing, labeling, and dispensing medications</li><li>
Enter and verify prescription and patient information accurately</li><li>
Maintain medication inventory, including stocking and expiration checks</li><li>
Process insurance claims and handle billing-related tasks</li><li>
Provide customer service under pharmacist supervision</li><li>
Maintain cleanliness, organization, and safety within the pharmacy</li><li>
Follow all pharmacy laws, policies, and HIPAA requirements</li></ul>
Required Qualifications (Illinois):<ul><li>
High school diploma or GED</li><li>
Active Illinois Pharmacy Technician License issued by the Illinois Department of Financial and Professional Regulation</li><li>
Ability to work in a fast-paced environment</li><li>
Strong attention to detail and accuracy</li><li>
Basic computer and data entry skills</li></ul>
Preferred Qualifications:<ul><li>
National Pharmacy Technician Certification (PTCB or ExCPT)</li><li>
Prior pharmacy or healthcare experience</li></ul>
T07ZrxTNBS</div>

Spanish Speaking Pharmacy Technician

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Job Purpose and Summary:
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system &ndash; and their personal health care &ndash; by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients&rsquo; prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State&rsquo;s Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager.
A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to:<ul><li>
Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health</li><li>
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.</li><li>
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients</li><li>
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>
Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>
Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification</li></ul>
Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities:<ul><li>
Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>
Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions</li><li>
Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>
Reviewing and collecting patient information; tracking and documenting for each applicable patient</li><li>
Monitoring and managing vaccine supplies</li></ul>
Required Qualifications:<ul><li>
Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification<ul><li>
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age</li><li>
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program</li></ul></li><li>
State-level licensure and national certification requirements vary by state, click here to learn more.</li></ul>
Essential Functions:
<ul><li>Regular and predictable attendance, including nights and weekends</li><li>
Ability to complete required training within designated timeframe</li><li>
Attention and Focus:<ul><li>
Ability to concentrate on a task over a period of time</li><li>
Ability to pivot quickly from one task to another to meet patient and business needs</li><li>
Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>
Customer Service and Team Orientation:<ul><li>
Actively look for ways to help people, and do so in a friendly manner</li><li>
Notice and understand patients&rsquo; reactions, and respond appropriately</li></ul></li><li>
Communication Skills:<ul><li>
Use and understand verbal and written communication to interact with patients and colleagues</li><li>
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>
Mathematical Reasoning:<ul><li>
Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day&rsquo;s supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>
Problem Resolution:<ul><li>
Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>
Physical Demands:<ul><li>
Be mobile and remain upright for extended periods of time</li><li>
Lift, scan, and bag items</li><li>
Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>
Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>
Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>
Control precision; quickly adjust machines to exact positions</li><li>
Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>
Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>
Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>
Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>
Have the ability to receive detailed information through oral communication</li></ul></li><li>
Any additional tasks as directed by Supervisor or Manager</li></ul>
Preferred Qualifications:<ul><li>
1-3 years previous experience as a Pharmacy Technician</li><li>
Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>
Ability to work in the home store, and across the market in other locations, to meet business needs</li></ul>
Anticipated Weekly Hours
20
Time Type
Part time
Pay Range
The typical pay range for this role is:
$18.60 - $28.60
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul><li>
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li><li>
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li><li>
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li></ul>
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 05/02/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Pharmacy Technician

Teddy Bear Day Care Centers

BA in Human Services or Equivalent (credit hours in Social and Family Work)Family Specialist Credential Level 5 from GatewaysSpanish SpeakingCase manager will-Conduct home visits a minimum twice a year per familyComplete an IFSP ( individual family support plan-individual family goals) annuallyComplete written community partnershipsMeet individually with each family at minimum once a monthHold monthly group session/meeting with focus on child development, parenting, etc. for parentsJob Type: Full-timePay: $40,000.00 - $46,000.00 per yearBenefits:<ul><li>401(k) matching</li></ul>Work Location: In person

Family Support Specialist

BMO Financial Group

2196 N Elston Avenue Chicago Illinois,60614
 
<div>Spanish Speaking Required
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.<ul><li>
Collaborates with BMO partners to identify referral opportunities that further grow the customer&rsquo;s relationship with BMO beyond personal banking.</li><li>
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.</li><li>
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.</li><li>
Meets customer transaction-based needs with seamless execution.</li><li>
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.</li><li>
Contributes to meeting branch business results and the customer experience.</li><li>
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).</li><li>
Acts as a key member of a collaborative and versatile branch and market team.</li><li>
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.</li><li>
Organizes work information to ensure accuracy and completeness.</li><li>
Takes the initiative to find creative approaches that make each customer&rsquo;s experience feel personal.</li><li>
Looks for ways to contribute to the ongoing improvement of the overall customer experience.</li><li>
Contributes to business results and the overall experience delivered.</li><li>
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.</li><li>
Follows through on risk and compliance processes and policies to ensure we safeguard our customers&rsquo; assets, maintain their privacy, and act in their best interest.</li><li>
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.</li><li>
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.</li><li>
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.</li><li>
Complies with legal and regulatory requirements for the jurisdiction.</li><li>
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.</li><li>
Completes complex &amp; diverse tasks within given rules/limits.</li><li>
Analyzes issues and determines next steps; escalates as required.</li><li>
Broader work or accountabilities may be assigned as needed.</li><li>
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.</li></ul>
Qualifications:
Spanish Speaking Required
<ul><li>Typically between 1 &ndash; 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.</li><li>
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.</li><li>
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.</li><li>
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.</li><li>
Basic knowledge of specialized sales and business banking solutions to refer to specialists.</li><li>
Passionate commitment to helping customers.</li><li>
Drive to deliver a personal customer experience.</li><li>
A focus on results and the ability to thrive in a consultative sales and team-based environment.</li><li>
Resourceful self-starter with courage and confidence to approach customers.</li><li>
Readiness to collaborate and work in different capacities as part of a team.</li><li>
Strong interpersonal skills, including the ability to build rapport and connections with customers.</li><li>
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.</li><li>
Basic specialized knowledge.</li><li>
Verbal &amp; written communication skills - Good.</li><li>
Organization skills - Good.</li><li>
Collaboration &amp; team skills - Good.</li><li>
Analytical and problem solving skills - Good.</li></ul>
Salary:
$41,714.00 - $50,500.00
Pay Type:
Salaried
The above represents BMO Financial Group&rsquo;s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group&rsquo;s expected target for the first year in this position.
BMO Financial Group&rsquo;s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one &ndash; for yourself and our customers. We&rsquo;ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we&rsquo;ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/us/en
BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.
BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.</div>

Associate Banker

Cardinal Health

<div>Cardinal Health Innovative Delivery Solutions
With over 45 years of experience in helping hundreds of hospital and outpatient pharmacies, we provide access to best practice strategies and tactics to control costs, improve workflow and enhance safety. Cardinal Health Innovative Delivery Solutions is one of the largest employers of acute-care pharmacist in the United States. Cardinal Health is the employer of choice for pharmacists because we offer a variety of career opportunities in pharmacy leadership, clinical specialties, remote order entry, business management, medication therapy management and more.
Community Health Center Pharmacist
This position is located at Howard Brown Community Health Center 641 W. 63rd St.
Pharmacy Hours: Monday, Wednesday, Thursday 9:00AM - 7:00PM
Tuesday 10:00am - 7:00pm, Friday 9:00am - 5:00pm Every
2nd and 4th Saturday 9:00am-3:00pm
Cardinal Health Community Health Center programs are designed and created specifically for healthcare facilities. Our comprehensive suite of pharmaceutical solutions, allows us to address population health management needs across the continuum of care, from HRSA compliance to medication adherence. Serving the patient is our main priority, and that&rsquo;s why our solutions improve patient access and increase quality of care.
Cardinal Health is looking for a highly motivated pharmacist to work in a company owned retail contract pharmacy. Our pharmacists play an important role in delivering medication and pharmaceutical care in communities that are most in need. This includes immunizations, patient consultation, medication therapy management, and potential management of high risk patients.
 Responsibilities:<ul><li>
Under the direct supervision of manager, this position is responsible for dispensing and ensuring safe and efficient delivery of medications to all customers.</li><li>
Maintains open communication and is available to customers and practitioner sites for consultation</li><li>
Participates in supervision of technical staff</li><li>
Ensure pharmacy is compliant with best practices for 340B contract pharmacies</li><li>
Provide professional consultation to both patients and prescribers of partner health facility</li><li>
Completes pharmacy operational requirements by organizing and directing technicians' work flow; verifying their preparation and labeling of pharmaceuticals; verifying order entries, charges, and inspections.</li></ul>
Qualifications:<ul><li>
Bachelor&rsquo;s degree in pharmacy required, PharmD preferred</li><li>
Licensed pharmacist in the state of Illinois required</li><li>
Immunization Certification or willing to become a certified immunizer within 90 days of hire required</li><li>
Ability to work a flexible schedule</li><li>
Interpersonal relations and customer service skills</li><li>
340B experience preferred</li><li>
Experience working with specialty drugs (HIV/AIDS/Hepatitis C), preferred</li><li>
May require vendor credentialing</li></ul>
Anticipated hourly range: $56.10 per hour - $80.30 per hour
Bonus eligible: No
Benefits: 401k Contributions, Paid Time Off, Access to wages before pay day with myFlexPay
Application window anticipated to close: 03/24/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate&rsquo;s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.</div>

Part Time Retail Pharmacist

SGA Youth & Family

<div>Description:

Part Time: 22.5 Hours a week at $20hr
Description
SGA provides a wide range of social services in some of Chicago's most challenged and consistently underserved communities and creates long-term and community-wide change. The ICIRR Immigrant Family Resource Program goal is to ensure low-income immigrant families and other limited-English speaking persons can thrive by reducing barriers when seeking public benefits (nutritional, medical, housing, psychological, childcare, employment), as well as the cash support they need for proper health, well-being, and economic self-sufficiency.<ul><li>Collect resources on recreational activities, housing, food, clothing, school programs, vocational opportunities or services, providers to teach life skills, and relevant mental health services</li><li>Initiate, establish, and nurture a close working relationship with other community-based organizations, agencies, schools, and healthcare facilities to promote the income supports services offered under the Immigrant Families Resources Program (IFRP).</li><li>Assists client to develop natural resources and contact social support networks.</li><li>Conduct community education about public benefits available to immigrants in IL.</li><li>Work in collaboration with fellow team members to secure support in attending the various outreach events.</li><li>Prepare the marketing materials needed to be delivered at each event, ensuring that program flyers and marketing giveaways are available at all times.</li><li>Collect the outreach sign-in logs at the conclusion of each event and deliver them to the Program Director for review and proper tracking of efforts in the system.</li><li>Maintain an updated Outreach Activities binder to have it ready for programmatic audit reviews.</li><li>Conduct weekly follow-up calls to the individuals outreached in the recruitment to schedule appointments for services eligibility screening and provision of documentation requirements needed to apply for the different public benefits available and other social services available in the State of Illinois and the Chicagoland area.</li><li>Ensure the follow-up with potential program applicants occurs within the following week the outreach event took place.</li><li>Track the outcomes generated by each outreach event to gage the recruitment success.</li><li>Organize internal and external workshops to educate the community on the importance to access income supports services, such as Medicare, Medicaid, All Kids, SNAP, and case assistance benefits through the Illinois Department of Human Service (IDHS) to eradicate the myth of &ldquo;becoming a public charge&rdquo; when an eligible person access these services.</li><li>Offer a flexible schedule to participate in community events for recruitment and promotional purposes after normal business hours, and some weekends (Saturday and/or Sundays), throughout the year.</li></ul>
Facilitate community workshops and serve as an interpreter when attending outreach events and workshops.<ul><li>Other duties as assigned.</li></ul>
Requirements: 
QUALIFICATIONS FOR THE JOB
Education:<ul><li>
High School Diploma required, associate's degree in social work, Psychology, Criminal Justice or related field preferred</li></ul>
Experience:<ul><li>
Experience in conducting workshop development and group trainings.</li><li>
Bilingual with an ability to fluently communicate in English and Spanish.</li><li>
Ability to work with a wide variety of people of different socio-economic and cultural backgrounds.</li><li>
Ability to work independently or in a team, with minimal supervision.</li><li>
Exceptional organization and time management skills.</li><li>
Experience in case management.</li><li>
Excellent oral and written communication skills for effective communication in large public setting.</li><li>
Ability to adhere to deadlines and react to unpredictable events effectively.</li><li>
Attend meetings and outreach events outside of regular business hours is required.</li></ul>
Other:<ul><li>
Sensitivity to cultural diversity is required. Ability to communicate and cooperate with diverse families, various professionals and community groups.</li><li>
Strong ability to network and develop professional partnerships.</li><li>
Attend meetings and outreach events outside of regular business hours is required.</li><li>
Ability to write routine reports and correspondence.</li><li>
Ability to speak effectively before groups of clients or employees or the organization.</li><li>
Exercises discretion and independent judgment in executing tasks.</li></ul>
KEY COMPETENCIES<ul><li>
Advanced skills with Microsoft Office, Word, Excel, PowerPoint, and the internet.</li><li>
Valid Driver&rsquo;s License and Automobile Insurance.</li></ul>
PHYSICAL REQUIREMENTS<ul><li>
Must be able to transport oneself to and from home visits.</li><li>
Occasionally ascends/descends stairs.</li><li>
Constantly positions oneself to assist children during activities.</li><li>
Frequently moves desks, chairs, tables, easels, and children's toys.</li><li>
At times may be required to lift up to 25 lbs. for various classrooms and event&rsquo;s needs.</li><li>
Frequently moves in outdoor weather conditions.</li></ul>
Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time; this description reflects management&rsquo;s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.</div>

Outreach Specialist ICIRR

ALIS by Medtelligent

<div>
 
 Company Description
 
 
 
 
 Customer Success Specialist
 
 
 
 
 Full Time
 
 
 
 Candidates with the flexibility to work
 
 Tuesday through Saturday
 
 , specifically the
 
 8:00 AM &ndash; 4:00 PM
 
 or
 
 10:00 AM &ndash; 6:00 PM
 
 shifts, may be prioritized.
 
 
 <ul>
 <li>
 If you are based in the Chicagoland area, you&rsquo;ll be required to work onsite for your first 90 days. After that, your schedule (in-office, hybrid, or remote) will be determined in alignment with performance and team needs.
 
 
 </li>
 </ul>
 
 Yearly Rate:
 
 $50,000-$65,0000
 
 
 
 Sponsorship:
 
 We are not able to provide employment sponsorship, including OPT or STEM OPT.
 
 
 
 Application Process:
 
 
 
 To be considered for this role, please include a response to "Why ALIS" in your application.
 
 
 
 Interview steps may include:
 
 
 
 <ul>
 <li>
 Phone Screen with a recruiter
 </li>
 <li>
 Video Interview with Hiring Manager
 </li>
 <li>
 In Person interview in our Chicago office
 
 
 </li>
 </ul>
 Job Description
 
 
 
 About The Role
 
 
 
 As a success specialist, you will be responsible for directly helping clients, internal teams, and third party vendors troubleshoot issues with the ALIS software product over the phone (mainly) and via email. This position is absolutely critical to the frontline community staff that rely on the ALIS success team for assistance and the members of this team take their job of helping people seriously. If you dislike taking phone calls or connecting with people voice to voice - this position is not for you!
 
 
 ALIS clients are very kind and appreciative of the help the success team gives so this is not a call center or consumer complaint type job - it is a position in which you truly get to know front line workers and assist them in navigating the ALIS software and technology concepts. Individuals that succeed in this position are great on the phone, build strong relationships, have a passion for leveraging technology to solve real world problems, and love finding a way to &ldquo;say yes&rdquo;.
 
 
 Members of the success team also work to develop technical &ldquo;specialties&rdquo; related to different parts of the ALIS software (clinical, billing, CRM, integrations, pharmacy, etc.)
 
 
 
 What you'll be doing
 
 ...
 
 
 <ul>
 <li>
 Monitoring and responding to phone calls and emails
 </li>
 <li>
 Report on, investigate, and respond to all tickets and escalations
 </li>
 <li>
 Timely maintenance of information in ticket tracking system
 </li>
 <li>
 Specialization in a/multiple ALIS modules
 </li>
 <li>
 Participation in on-call rotation
 </li>
 <li>
 Special projects and form markup
 </li>
 <li>
 Answering phone calls &amp; emails
 </li>
 <li>
 Participate in on-call (off hours) success responsibilities
 </li>
 <li>
 Document outcomes of customer interactions
 </li>
 <li>
 Attend scrum meetings
 </li>
 <li>
 Track progress toward ticket goals
 </li>
 <li>
 Attend PM / specialization meetings
 </li>
 <li>
 Write escalation tickets
 </li>
 <li>
 Attend L10s &amp; fill out score cards
 </li>
 <li>
 Sync with Team Lead on status toward goals
 </li>
 <li>
 Review customer specific SOPs
 </li>
 <li>
 Execute on long-term projects
 </li>
 <li>
 Focused goals toward specialization
 </li>
 <li>
 Learn new success tools &amp; practices
 </li>
 <li>
 Reach specialization milestones
 
 
 </li>
 </ul>
 Qualifications
 
 
 
 You&rsquo;ll Thrive in This Role If You Are&hellip;
 
 
 
 <ul>
 <li>
 Reliable: You show up at work for your team and the clients and look forward to doing it.
 </li>
 <li>
 Positive with an optimistic attitude: You look at the bright side of life and generally speaking, have a good attitude and professional demeanor.
 </li>
 <li>
 Calm and collected: You aren&rsquo;t pulled into drama or anxiety but can see clearly in order to help others.
 </li>
 <li>
 A Good communicator: You are transparent with information and pay attention to details.
 </li>
 <li>
 Patient and Kind: You do not get frustrated with people that are less knowledgeable or tech savvy than yourself. You are empathetic and kind to others.
 </li>
 <li>
 Continuously Displaying Good judgment: You can prioritize needs appropriately.
 </li>
 <li>
 Detail oriented: You care about getting small details right.
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 <li>
 Committed to ongoing personal and professional growth: You seek to grow and evolve in ways related to career development and personally.
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 Continuously Displaying High integrity: You tell the truth even when it is hard to do so. You avoid drama and gossip and prefer to bond over growth, positivity, and optimism.
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 <li>
 Adaptable and flexible: You don&rsquo;t freak out if plans change or meetings get moved.
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 <li>
 Solution oriented: You take ownership to actually solve problems instead of just reporting all of the issues.
 </li>
 <li>
 Striving for excellence / finding ways to delight clients: Not just someone looking to cross a task off their list but spending time to over deliver and leave the relationship better than you found it. The company and this team commits itself to high standards for reliability and performance.
 </li>
 <li>
 Technologically savvy: You like to help others troubleshoot technology and hardware issues and you have an interest in new technologies and data. Good with G-Suite, Gmail, word, and excel.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Why You&rsquo;ll Love It Here:
 
 
 
 <ul>
 <li>
 10 days of PTO ( year 1)
 </li>
 <li>
 8 Company Holidays ( office will be closed)
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 <li>
 2 Floating Holidays
 </li>
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 Subsidized Medical, dental and vision insurance
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 <li>
 401k Plan + Up to 4% Matching
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 Pre-tax Commuter Benefits
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 Flexible Work arrangements available
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 Casual Dress
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 Referral Bonuses
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 Employee Assistance Fund
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 <li>
 Paid Parental Leave
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 <li>
 Paid Jury duty &amp; Bereavement Leave
 </li>
 <li>
 Length of stay rewards
 </li>
 <li>
 Company bonus pool
 </li>
 <li>
 HSA and FSA
 </li>
 <li>
 Life Insurance policy subsidized by Company
 
 
 </li>
 </ul>
 
 ALIS values and promotes diversity. We are an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. All candidates are subject to a background check.
 
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Customer Success Specialist

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