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Scope Investment

About the company: Al Boom Marine is a leading UAE-based retail and distribution company specializing in watersports, outdoor, and lifestyle products, representing globally recognized brands while offering high-quality gear and experiences for marine and adventure enthusiasts. About the position: Marketplace Executive will be responsible for managing and growing the brand’s presence across major online marketplaces (Amazon, Noon, Namshi, Trendyol), handling end-to-end operations including product listings, order fulfilment, inventory coordination, and performance tracking, while driving sales through pricing, promotions, and data-driven insights, ensuring marketplace compliance, and collaborating cross-functionally to deliver a seamless customer and brand experience. Key Responsibilities:         Marketplace Operations: <ul><li>Manage day-to-day operations across marketplaces (e.g., Amazon, Noon, Namshi, Trendyol, etc.).</li><li>Ensure accurate product listings including pricing, descriptions, images, attributes, and categorisation.</li><li>Coordinate with internal teams to ensure timely product launches and updates on marketplaces.</li><li>Monitor marketplace SLAs, compliance requirements, and seller performance metrics.</li></ul>         Order &amp; Fulfilment Management: <ul><li>Track daily orders, fulfilment status, cancellations, and returns.</li><li>Coordinate with warehouse, logistics, and store teams to ensure on-time dispatch and delivery.</li><li>Resolve order-related issues, customer complaints, and marketplace escalations. </li></ul>        Sales &amp; Performance Tracking: <ul><li>Monitor sales performance, conversion rates, stock availability, and returns by marketplace.</li><li>Prepare regular reports on sales, margins, discounts, and operational KPIs.</li><li>Identify underperforming SKUs and recommend corrective actions. </li></ul>         Pricing, Promotions &amp; Campaigns: <ul><li>Support execution of marketplace promotions, deals, and campaigns in coordination with Buying, Planning, and Marketing teams.</li><li>Ensure correct pricing, discounts, and offers are live as per approved plans.</li><li>Monitor competitor pricing and marketplace trends. </li></ul>         Inventory Coordination: <ul><li>Work closely with Planning and Supply Chain teams to ensure optimal stock availability.</li><li>Track inventory ageing and slow-moving products on marketplaces.</li><li>Support stock allocation and replenishment decisions for marketplace channels. </li></ul>        Cross-Functional Collaboration: <ul><li>Coordinate with Merchandising, Buying, Finance, Customer Service, and Marketing teams to ensure smooth marketplace operations.</li><li>Act as the point of contact for marketplace partners on operational matters.</li></ul> Qualifications: <ul><li>Bachelor’s degree in Business Administration, Marketing, E-commerce, Retail Management, or a related field.</li><li>Postgraduate qualification is an advantage but not mandatory.</li></ul> Experience: <ul><li>2–4 years of experience in e-commerce or marketplace operations within a retail environment.</li><li>Advanced Excel skills and understanding of data analysis tools are advantageous.</li><li>Strong understanding of online marketplace operations and metrics.</li><li>High attention to detail with the ability to manage multiple SKUs and tasks.</li><li>Data-driven mindset with good analytical and reporting skills.</li><li>Strong coordination and follow-up skills across teams.</li><li>Proficiency in MS Excel, familiarity with BI tools is a plus.</li><li>Ability to work in a fast-paced retail environment with tight timelines.</li><li>Commercial awareness and understanding of pricing and margins.</li><li>Clear communication and problem-solving skills.</li></ul>

Marketplace Executive

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Marketplace Executive