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EssilorLuxottica Chalhoub

Key accountabilities and responsibilities:As a Store Manager at EssilorLuxottica Chalhoub you will oversee all aspects of store operations; including sales, profitability, recruiting, maintenance and inventory control as well as ensuring excellent customer service is delivered. You will improve the overall business performance and achieve objectives through effective management, leadership and development of the people in your team.Key Responsibilities- Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members.- Define, execute and monitor the store action plan to achieve sales targets and KPIs.- Manage the customer database to build strong relationship with customers and create future potential selling opportunities- Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.- Think hybrid by leveraging all type of point of sales online and offline.- Provide a clear vision to the team about the business and store's vision and key directions.- Identify, recruit, develop and retain strong talents.- Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.- Act as a coach for the team members and promote growth mindset by leveraging the Group's available learning tools and platforms an constantly monitor the team's development plans and professional growth.- Ensure performance improvement plans are discussed and documented in a transparent manner.- Ensure all sales and operational policies and procedures are followed and maintained in the store.- Ensure all operating standards are followed from stock replenishment to organising displays as per the brand's VM guidelines.- Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.- Ensure a healthy floor coverage by analysing historical traffic data and anticipating peak hoursAre you?KPI focusedLeading a team to success by being highly commercialCommitted to creating a positive and energetic cultureExcited to push the boundaries and be creativeResult Driven and Problem SolvingPassionate about building, coaching and developing a dedicated teamRequirements:- Minimum of 3 years optical retail experience.- Experience in a Store Leadership role-Written and verbal communication skills in EnglishJob Types: Full-time, Permanent

Store Manager

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Store Manager | Majid Al Futtaim LifeStyle | Operations
 
 
 
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Ensure that the highest levels of customer service are delivered by the entire store team at all times.
 </li>
 <li>
 Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
 </li>
 <li>
 Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
 </li>
 <li>
 Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
 </li>
 <li>
 Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
 </li>
 <li>
 Ensure all Company Health &amp; Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
 </li>
 <li>
 Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
 </li>
 <li>
 Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 4 &ndash; 5 years&rsquo; industry experience with Managerial Background experience
 </li>
 <li>
 A proven record of maximizing business performance
 </li>
 <li>
 Thinks Customer &ndash; Has a good understanding of main customer segments and helps team to understand them. Solicits customer feedback and ensures customer expectations are exceeded. Actively encourages &ldquo;customer first&rdquo; mindset.
 </li>
 <li>
 Leads the Way &ndash; Understand market trends and impact of value drivers directly affecting areas of responsibility (sector, function, geography). Ensures right resources are mobilized to ensure delivery. Prioritizes and allocates work among team members in
 </li>
 <li>
 Drives Impact &ndash; Make informed decisions and clearly communicates rationale behind them. Proactively identify and seek relevant information and data from team to make decisions. Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made. Makes hard decisions, knows when to make a call versus delegating upwards
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

DOLCE&GABBANA

<div>
 
 
 Scope Of The Position
 
 
 <ul>
 <li>
 Achieve store sales budget
 </li>
 <li>
 Lead and support all activities to achieve store business objectives, demonstrating an excellent client experience
 </li>
 <li>
 Perform with high integrity in company compliance with Corporate departments
 </li>
 <li>
 Ensure client satisfaction, support Sales Staff to drive sales, maximize productivity and profitability and compliance with company&rsquo;s procedures within a store facility
 </li>
 <li>
 Be a role model ensuring the highest level of client service
 </li>
 <li>
 Represent the brand as an ambassador by promoting its&rsquo;s values and ambitions within the market place
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitability
 </li>
 <li>
 Prepare and analyze monthly store performance, reporting current business trends to cover every aspect of the business, as well as competitor performance, to ensure a business increase
 </li>
 <li>
 Analyze store KPIs and identify strategies to ensure performance standards are met
 </li>
 <li>
 Develop and implement business action plans in order to enhance sales for each product category and client tier segment
 </li>
 <li>
 Achieve the monthly target by utilizing a top client strategy to retain and develop high potential clients
 </li>
 <li>
 Handle and support stock levels through direct communication with key business departments to maximize full price selling, maintaining a high sell through as well as alignment with new product launches
 </li>
 <li>
 Participate to the Corporate review process for the Sale Staff
 </li>
 <li>
 Arrange and conduct monthly coaching sessions with the Sale Staff to review performance and provide constructive, timely feedback
 </li>
 <li>
 Grow the managerial competencies of Sales Manager role providing monthly coaching sessions to review performance and provide constructive, timely feedback
 </li>
 <li>
 Identify and create action plans, build development plans for all employees
 </li>
 <li>
 facilitate the collaboration between the store and the Corporate departments in order to meet all DG policies and procedures
 </li>
 <li>
 Motivate and challenge the Staff of FoH and BoH to provide the highest level of client service
 </li>
 <li>
 Maintain full organization of company assets, for both the BoH and FoH guidelines where multiple ASM exist each of them has direct responsibility over specific business lines and hierarchical report of a portion of the team
 </li>
 <li>
 Collaborate to the definition of accurate schedules and leadership zoning, by analyzing the traffic trends and the peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees
 </li>
 <li>
 Participate or, if requested, lead daily store meetings to communicate current business trends, relevant updates and motivate people
 </li>
 <li>
 Demonstrate sales leadership by playing an active role on the shop floor through client engagement and promote brand awareness
 </li>
 <li>
 Monitor and execute monthly CRM database reporting in order to:
 </li>
 <li>
 assist in the execution of company CRM initiatives
 </li>
 <li>
 capture meaningful clients&rsquo; data to build actions to develop opportunities with loyal and potential clients
 </li>
 <li>
 Train and develop the store Staff to ensure people are fully educated on brand pillars and season strategy by partnering with the appropriate internal departments for product knowledge support
 </li>
 <li>
 Participates in attracting, recruiting, and retaining a high performing team
 </li>
 <li>
 Ensure a consistent and branded onboarding experience for all new joiners
 </li>
 <li>
 Assist with the monitoring of store expenses, and maintenance of the store operating budget, while aiming to reduce overall cost
 </li>
 <li>
 Oversee the processing of daily incoming and outbound merchandise requests, shipments, logs of alterations, transfers, outside repairs, consignments, &hellip;
 </li>
 <li>
 Manage implementation and execution of all company initiatives within the store
 </li>
 <li>
 Support and maintain Visual Merchandising standards
 </li>
 <li>
 Oversee the inventory control
 </li>
 <li>
 Perform other duties as directed
 </li>
 </ul>
 
 
 
 
 
 Experience Required
 
 
 <ul>
 <li>
 5-10 years Retail experience
 </li>
 <li>
 Retail Management
 </li>
 <li>
 Retail operations
 </li>
 <li>
 Experience in managing large teams
 </li>
 <li>
 Strong people skills
 </li>
 <li>
 Strong leadership skills
 </li>
 <li>
 Clienteling
 </li>
 </ul>
 
 
</div>

Whitecollars

<div>Company Description 
Our client is a Saudi retail and E-commerce company that has been working in the field of home textiles and accessories since 1997. They specialize in premium bedding and bath linens in the Saudi market. and offer a wide variety to meet all customer preferences. Their core commitment is to provide top quality at reasonable prices, ensuring accessibility for all. 
Job Description 
About the role:﻿
As a store manager, you will be responsible for overseeing all aspects of store operations. This includes driving sales growth, maintaining top-tier customer service, efficient staff management, and optimal inventory control to consistently provide a positive shopping experience. Beyond this, your role extends to developing training programs that elevate the performance of our in-store retail staff, actively contributing to their growth and the overall success of the store.
Responsibilities:<ul><li>
Oversee and manage all aspects of daily store operations, including opening and closing procedures, cash management, inventory management, visual merchandising, and maintenance of store cleanliness and organization.</li><li>
Drive sales growth by setting sales targets, monitoring performance, and implementing strategies to achieve sales goals.</li><li>
Maintain a thorough understanding of the store's products and services. Ensure effective product merchandising, pricing, and promotions to maximize sales opportunities and create an appealing and customer-friendly store environment.</li><li>
Cultivate and maintain positive relationships with customers, addressing their concerns, resolving complaints, and ensuring a high level of customer satisfaction.</li><li>
Develop and deliver training programs for all in-store retail staff, including new hire training, ongoing product knowledge training, and sales and customer service training.</li><li>
Collaborate with other departments to develop and deliver training programs that support company goals.</li><li>
Coach and mentor retail staff on sales and customer service skills.</li><li>
Observe retail staff on the sales floor, provide feedback, and track the effectiveness of training programs.</li></ul> 

Qualifications 
<ul><li>
3+ years of experience in the retail industry.</li><li>
Bachelor's degree in a related field.</li><li>
Strong proficiency in the English language, both written and verbal.</li><li>
Proven experience as a store manager or in a similar retail management role.</li><li>
Prior experience in delivering training and coaching is a big plus.</li></ul>
Competencies:<ul><li>
Multitasking and time-management skills.</li><li>
Ability to prioritize tasks.</li><li>
Highly organized and detail-oriented.</li><li>
Ability to work in a fast-paced, high-pressure environment.</li><li>
Strong communication and interpersonal skills.</li></ul></div>

Store Manager - Riyadh

Prada Group

<div>
 Job description:
 
 
 
 Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church&rsquo;s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.
 
 
 &nbsp;
 
 
 &nbsp;
 
 
 &nbsp;
 
 
 
 &nbsp;
 
 
 
 
 BUSINESS
 
 
 <ul>
 <li>
 Drive and maximize sales performances.
 </li>
 <li>
 Propose and develop business plans.
 </li>
 <li>
 Drive the store team to exceed their KPIs.
 </li>
 <li>
 Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand.
 </li>
 <li>
 Be present on the sales floor, ensuring a proper approach and service to the Clients.
 </li>
 <li>
 Foster the Omni Channel development through the team.
 </li>
 <li>
 Meet the store-operating budget, controlling store expenses.
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 CUSTOMER
 
 
 <ul>
 <li>
 Foster a Client centric mindset by developing and maintaining solid Client relationships.
 </li>
 <li>
 Guarantee an excellent Client satisfaction and the highest level of Client service.
 </li>
 <li>
 Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending.
 </li>
 <li>
 Foster a strong private appointment culture.
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 TEAM&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 <ul>
 <li>
 Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth.
 </li>
 <li>
 Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures.&nbsp;
 </li>
 <li>
 The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting.
 </li>
 </ul>
 
 &nbsp;
 
 
 
 RETAIL
 
 
 <ul>
 <li>
 Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.
 </li>
 <li>
 Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines.
 </li>
 <li>
 Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs.
 </li>
 <li>
 Ensure synergy and cooperation between front and back of house.
 </li>
 <li>
 Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office.
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 EVENTS
 
 
 <ul>
 <li>
 Cooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers.
 </li>
 </ul>
 
 &nbsp;
 
 
 
 KNOWLEDGE AND SKILLS
 
 
 
 
 &nbsp;
 
 
 
 Business driven
 
 
 Leadership and team management
 
 
 Ability to motivate and persuade people
 
 
 Strong customer service mindset
 
 
 Natural ability to welcome our client
 
 
 Confident, enthusiastic and positive
 
 
 Mature and assertive
 
 
 Organized and detail oriented
 
 
 Market and product knowledge/passion
 
 
 Business/Retail Management degree or equivalent is a plus
 
 
 Interest in luxury/fashion, art and design
 
 
 &nbsp;
 
 
 &nbsp;
 
 
 &nbsp;
 
 
 Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
 
 Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
 
</div>

PRADA - STORE MANAGER

Accutree Consultancy

The Role
 Operational Responsibilities • Responsible for the overall store management and enhancement of all critical elements • Plan weekly roster, assign daily task • Conducting daily huddles, using role plays and tracking performance. • Training & overseeing new staff induction and assessing the learnings Providing structured feedback to the Management on opportunities for continuous improvement. • Ensuring adequate stock levels, minimizing stock out situations. • Ensure products are displayed as per the brand guidelines. • Ensure POS & other equipments are in working conditions • Collaborate with merchandising, Marketing & finance team • Ensuring high levels of customer’s satisfaction through excellent service. • Maintaining brand standards and guidelines. • Proactively resolve customer complaints. • Ensuring growth, higher sales conversions, improving consistently on other store performance • Acquiring In-depth product knowledge of brands, optical and a good knowledge level of competing brands. • Leading by example reflecting the values of the brand, integrity, and discipline. • Adhering to operational standards & Company policies. • Reduce inventory shrinkage by minimizing loss.
 
Requirements
 <ul>
<li>Currently in KSA and worked in a similar role. Work experience with eye wear store management, luxory to daily eye wear sales is a MUST.</li>
</ul>
About the company
 HR Consulting for Hiring at all levels. Digitization Projects, Policy and SOP Set up, Compliance, Employee Greviance systems. Leadership Development programs and Helping businesses bring out best people practises. We also provide Individual Services- NLP, Teen, Emotional Intelligence coaching amongst others.

Assistant Store Manager

Nestlé Nespresso SA

<div>
 
 Job Purpose
 
 
 
 
 
 Act as a brand ambassador for Nespresso within the Boutique and ensure that the Nespresso values are embodied and lived by the team.
 
 
 Support the Boutique Manager in daily operations and replace them during absences.
 
 
 
 
 
 
 
 
 1. Ensure Nespresso Brand Consistency and 360&deg; Customer Experience
 
 
 
 
 
 Boutique Organization
 
 <ul>
 <li>
 Ensure the Boutique is clean, organized, properly equipped, and well presented.
 </li>
 <li>
 Check daily that capsule, machine, and accessory displays are complete and follow company guidelines.
 </li>
 <li>
 Guarantee smooth operations aligned with customer expectations (reception, waiting times, tasting area).
 </li>
 <li>
 Monitor service excellence and provide guidance for continuous improvement.
 </li>
 </ul>
 
 
 
 
 2. Customer Service
 
 <ul>
 <li>
 Welcome, guide, and advise customers while identifying their needs.
 </li>
 <li>
 Advise both existing and potential Club Members on Nespresso products and services.
 </li>
 <li>
 Introduce customers to the art of coffee tasting and encourage curiosity about the full product range.
 </li>
 <li>
 Maintain a proactive approach toward customers.
 </li>
 <li>
 Handle complaints and customer feedback appropriately.
 </li>
 </ul>
 
 
 
 
 
 
 
 3. Operational Excellence
 
 <ul>
 <li>
 Manage the presence and daily tasks of Coffee Specialists (tasting area, stock control, delivery reception, etc.).
 </li>
 <li>
 Report maintenance issues to the Operations Coordinator and manage related documentation.
 </li>
 <li>
 Communicate necessary information to other departments (security, cleaning, maintenance).
 </li>
 <li>
 Ensure accurate reporting and timely escalation of IT problems.
 </li>
 <li>
 Register new Boutique customers, open accounts, introduce Club and Boutique services, and assist with first purchases.
 </li>
 </ul>
 
 
 
 
 
 
 
 4. Cash Management
 
 <ul>
 <li>
 Implement and supervise cash collection procedures.
 </li>
 <li>
 Perform &ldquo;cash checks&rdquo; (if applicable), process card payments, and ensure alignment between received amounts and orders.
 </li>
 <li>
 Operate and reconcile cash registers daily.
 </li>
 <li>
 Ensure compliance with control documentation (Deleted Orders, Free Products, Credit Notes, Returns).
 </li>
 <li>
 Adhere to internal quality and billing procedures.
 </li>
 </ul>
 
 
 
 
 5. Inventory Management
 
 <ul>
 <li>
 Supervise stock control for machines, capsules, and accessories, as well as POS materials.
 </li>
 <li>
 Anticipate stock needs and ensure constant availability.
 </li>
 <li>
 Verify deliveries and maintain optimal order frequency and cost.
 </li>
 <li>
 Optimize stock storage areas.
 </li>
 </ul>
 
 
 
 
 
 
 
 6. People Development
 
 <ul>
 <li>
 Train and coach Coffee Specialists; ensure all staff embody Nespresso values.
 </li>
 <li>
 Implement a regular Boutique training plan and monitor results to enhance customer experience.
 </li>
 <li>
 Ensure safe and motivating working conditions.
 </li>
 </ul>
 
 
 
 
 
 
 
 7. Compliance
 
 <ul>
 <li>
 Implement and maintain operational procedures and follow all Quality and SHE systems, including Nestl&eacute; Nespresso CARE guidelines and local regulations.
 </li>
 <li>
 Motivate the team to adhere to quality standards.
 </li>
 <li>
 Ensure Boutique areas comply with international standards.
 </li>
 <li>
 Guarantee safe working conditions.
 </li>
 </ul>
 
 
 
 
 
 
 
 Key Experiences Required
 
 
 
 
 
 Education
 
 
 &bull; Bachelor&rsquo;s degree
 
 
 
 
 
 Experience
 
 
 &bull; 1&ndash;2 years of direct-to-consumer sales experience for premium products/services
 
 
 &bull; 2 years of success as a Senior Coffee Specialist or similar coaching/supervisory role
 
 
 &bull; Frontline management experience preferred
 
 
 
 
 
 Knowledge Requirements
 
 
 &bull; Solid understanding of Nestl&eacute;&rsquo;s 10 Corporate Principles
 
 
 &bull; Knowledge of Nespresso Boutique guidelines and processes
 
 
 &bull; Quality and Safety Management (NQMS)
 
 
 &bull; Local cash handling procedures
 
 
 &bull; Nespresso Inventory and Stock Management
 
 
 &bull; Nestl&eacute; &amp; Nespresso Corporate Business Principles
 
 
 &bull; Nespresso organizational structure
 
 
 &bull; Advanced Nessoft and IT knowledge
 
 
 &bull; Project management skills
 
 
 
</div>

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806 store manager jobs IN Training Jobs In Riyadh

Store Manager

Store Manager

Store Manager

Store Manager - Riyadh

PRADA - STORE MANAGER

Assistant Store Manager

Assistant Store Manager