mechanical engineer

project engineer

sales engineer

site engineer

bms technician

support engineer

Linnk Group

<div>
 
 Greetings from LINNK Group.
 
 
 Job Title:
 
 IVR Operation Support Engineer
 
 
 
 Location
 
 :
 
 
 Doha, Qatar
 
 
 
 Contract
 
 :
 
 Yearly Renewable
 
 
 
 
 
 Role Summary:
 
 
 Responsible for the operation, maintenance, and support of Cisco IPCC/IVR platforms, ensuring high availability, performance, and seamless call center operations.
 
 
 
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Provide 24x7 operational support and incident management (NOC coordination, on-call rotation)
 </li>
 <li>
 Manage and maintain Cisco IPCC, CVP, and Call Manager systems
 </li>
 <li>
 Configure and troubleshoot IP Telephony, PRI, Voice Gateways, and Call Routing
 </li>
 <li>
 Develop and maintain ICM scripts and TCL scripts
 </li>
 <li>
 Monitor platform performance, alarms, and ensure timely issue resolution
 </li>
 <li>
 Handle IVR services, outbound campaigns, and backend integrations
 </li>
 <li>
 Generate reports, analytics, and system diagnostics
 </li>
 <li>
 Support change management (CAB), deployments, and DR setups
 </li>
 <li>
 Coordinate with internal teams and vendors for smooth operations
 </li>
 </ul>
 
 Required Skills:
 
 <ul>
 <li>
 Strong experience in Cisco Contact Center (IPCC/UCCE/UCCX)
 </li>
 <li>
 Hands-on with CVP, CUCM, Voice Gateway, ICM Scripting
 </li>
 <li>
 Knowledge of VoIP, IP Networking, PRI/BRI, Call Flows
 </li>
 <li>
 Basic knowledge of SQL Server / RDBMS
 </li>
 <li>
 Good communication and teamwork skills
 </li>
 </ul>
 
 Qualifications &amp; Experience:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Telecom / Computer Science / Electronics
 </li>
 <li>
 3&ndash;6+ years experience in IP Telephony / Contact Center technologies
 </li>
 <li>
 Cisco voice certification (preferred)
 </li>
 </ul>
 
 
 
 
 
 For applying, please send your most updated cv and details below to
 
 sathvik.shetty@linnk.com
 
 
 
</div>

Support Engineer

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The ideal candidate has to be passionate for technology, customer service, and metrics. This is an opportunity to oversee critical technical operations for our organization and help shape the future of our NOC and support functions.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Oversee monitoring of networks, servers, security systems, and critical applications to identify performance issues and outages.
 </li>
 <li>
 Investigate and troubleshoot technical problems, coordinating with other teams as needed.
 </li>
 <li>
 Develop, document, and implement processes and procedures for NOC and support operations.
 </li>
 <li>
 Manage incident response processes, ensuring prompt resolution and documentation.
 </li>
 <li>
 Communicate effectively with stakeholders and leadership regarding status and incidents.
 </li>
 <li>
 Identify opportunities for improvement in tools, systems, and team capabilities.
 </li>
 <li>
 Perform root cause analysis on major incidents and outages.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 3+ years experience NOC and/or technical support teams.
 </li>
 <li>
 Deep understanding of networking, infrastructure and application monitoring in the cloud. (AWS)
 </li>
 <li>
 Experience in monitoring and metrics tools (ELK, CloudWatch, Datadog, etc).
 </li>
 <li>
 Experience with Container orchestrator tools (K8s / ECS / etc).
 </li>
 <li>
 Experience in Incident management .
 </li>
 <li>
 Experience on ticket management tools (Jira).
 </li>
 <li>
 Experience in L1, L2 support.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Mid level experience managing Linux environments.
 </li>
 <li>
 Mid level scripting / programming skills (Bash / Python / .NET ).
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Availability to work off-hours and on-call rotations as needed.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Techspine

We are looking for a motivated IT Field Support &amp; ELV Technician to join our team in Al Wakrah. You will be responsible for on-site technical support and security system installations across various client locations in Qatar.Key Responsibilities<ul><li>Independent Field Work: Travel to client sites using the company vehicle for surveys, installations, and service calls.</li><li>IT Setup: Install and troubleshoot workstations, printers, and basic networks (LAN).</li><li>ELV Installations: Physical setup and basic configuration of IP CCTV and Access Control Systems.</li><li>L1 &amp; L2 Support: Resolve hardware, software, and connectivity issues on-site.</li><li>Daily Reporting: Provide clear updates to the Operations Executive regarding site progress and technical requirements.</li></ul>Requirements<ul><li>Mandatory: Must have a valid Qatar Driving License.</li><li>Experience: 2&ndash;3 years of hands-on experience in IT Support or ELV systems.</li><li>Certification: CCNA or equivalent networking knowledge is preferred.</li><li>Visa Status: Must be currently residing in Qatar with a transferable visa and NOC.</li><li>Communication: Fluent in English (written and verbal).</li></ul>Other<ul><li>Company vehicle and fuel provided for site visits.</li><li>Direct opportunity to grow with a fast-paced IT solutions company.</li></ul>Job Type: Full-timePay: QAR3,000.00 - QAR4,500.00 per monthWork Location: In person

IT Support Engineer

<div>
 
 
 Overview:
 
 
 
 The primary functions of an AFE is to manage the spares movement inbound and outbound the warehouse, resolution of minor incidents that are raised by our customers and assisting on parts deliveries to Field Engineers &amp; Service Partner Engineers onsite. Incidents and changes can be related to Servers, tape libraries/drives, storage devices, printers, and various other pieces of equipment.
 
 
 
 Primary Workflow:
 
 
 <ul>
 <li>
 Spares management inbound and outbound the warehouse
 </li>
 <li>
 Handle quarterly stock take in Local Warehouse &amp; Service Partner Warehouses
 </li>
 <li>
 Onsite minor break-fix hardware maintenance (Hot swap hard disk replacement, cable reseat, etc)
 </li>
 <li>
 Conduct onsite physical &amp; logical audits for proactive sparing.
 </li>
 <li>
 Perform quarterly onsite preventive maintenance per assigned customer.
 </li>
 <li>
 Handle spare parts deliveries to FE, SeP &amp; client.
 </li>
 <li>
 Issuance of IMR&rsquo;s, POR&rsquo;s
 </li>
 <li>
 Assist VCA&rsquo;s &amp; BDA&rsquo;s for investigating missing parts from stock counting.
 </li>
 <li>
 Customer communication
 </li>
 <li>
 Updating TRT internal procedures
 </li>
 <li>
 Learning additional technical and non-technical skills.
 </li>
 <li>
 Sourcing Local Service Partners
 </li>
 <li>
 Sourcing Local Logistic Partner / Supplier
 </li>
 </ul>
 
 
 
 
 
 Required Deliverables:
 
 
 <ul>
 <li>
 Ensure above 95% accuracy between NetSuite inventory database and actual TRT &amp; SeP warehouse spares.
 </li>
 <li>
 Ensure all supported incidents or tickets are resolved within SLAs.
 </li>
 <li>
 Ensure all customer communication is prompt, professional and reliable.
 </li>
 <li>
 Ensure all commitments made to customers are met or re-scheduled with the customer&rsquo;s knowledge and approval.
 </li>
 <li>
 Continuously learn additional technical and non-technical skills
 </li>
 <li>
 Escalate calls through the correct channels promptly.
 </li>
 <li>
 24 x 7 Support Structure
 </li>
 <li>
 Comply fully with company policy to always protect the interests of TRT.
 </li>
 <li>
 Ensure local SeP is available for onsite requirements.
 </li>
 <li>
 Working with VCA team for local parts sourcing
 </li>
 </ul>
 
 
 Accountabilities:
 
 
 <ul>
 <li>
 Local ticket management/status monitoring and make sure they are resolved within SLAs.
 </li>
 <li>
 Warehouse inventory movement monitoring
 </li>
 <li>
 Ensure warehouse parts labelling &amp; binning is compliant with TRT global standard
 </li>
 <li>
 Ensure procedures are properly followed when onsite
 </li>
 <li>
 Ensure on time support for spare parts
 </li>
 </ul>
 
 
 Disaster Recovery:
 
 
 <ul>
 <li>
 Coordination within FE / SeP team for urgent part requirement onsite
 </li>
 <li>
 Handle coordination &amp; keep good working relationships with logistics and service partners.
 </li>
 <li>
 Coordination with known local vendors for urgent logistics sparing.
 </li>
 <li>
 Coordination with VCA, BDA &amp; GSD division for parts needed for a call.
 </li>
 <li>
 Coordination with VCA, BDA &amp; GSD division for inventory movement
 </li>
 <li>
 Appropriate escalation to Shift leader or Field Services Team Leader when necessary.
 </li>
 </ul>
 
 
 
 
 
 Service Call Updates:
 
 
 <ul>
 <li>
 Ensure timely updating to GSD &amp; FE for calls requiring additional parts on-site.
 </li>
 <li>
 Ensure that all onsite service calls under your responsibility are updated to the GSD Team within the agreed Service Level of the client contract.
 </li>
 </ul>
 
 
 OH&amp;S Work Environment:
 
 
 <ul>
 <li>
 Ensure that the warehouse or technical work areas remain clean and always organized.
 </li>
 <li>
 Ensure that you adhere to ESD procedures.
 </li>
 <li>
 Ensure that you adhere to all OHS requirements, including for lifting, cabling, rack mounting, and equipment in rooms that do not obstruct walkways.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Candidates must possess a college degree. Training and Certification would be an advantage.
 </li>
 </ul>
 
 &middot; Certification on Various Networking platforms
 
 
 &middot; Strong understanding of Networking fundamentals
 
 
 &middot; Cisco and Juniper Certification preferred.
 
 
 &middot; Solaris &ndash; Oracle Certified Professional
 
 
 &middot; VMWare &ndash; VMWare Certified Professional
 
 
 &middot; TSM - IBM Certified Deployment Professional
 
 
 
 
 <ul>
 <li>
 Preferably have 7 years up of experience in IT spare parts control &amp; warehouse maintenance
 </li>
 </ul>
 
 Willing to be assigned in TRT office location, and to travel to TRT offices globally on as needed basis.
 
</div>

IT Field Support Engineer

Sounds & Spaces Trading and Decoration Works

<ul><li>Prepare cost estimations, BOQs, and technical proposals for Passive Fire Protection systems and materials.</li><li>Review tender documents, drawings, specifications, and project scope to prepare accurate quotations.</li><li>Provide technical support to sales and project teams during pre-sales and tendering stages.</li><li>Coordinate with suppliers, procurement, and engineering teams to obtain competitive pricing and technical data.</li><li>Conduct quantity take-offs and material analysis for passive fire protection systems.</li><li>Ensure compliance with standards, project specifications, and local authority requirements.</li><li>Assist in value engineering and cost optimization during bidding stages.</li><li>Maintain documentation related to technical submissions, estimates, and project proposals.</li></ul>Job Type: Full-timePay: QAR6,500.00 - QAR8,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Estimation: 2 years (Required)</li><li>Technical Support : 1 year (Required)</li></ul>Work Location: In person

Technical Support & Estimation Engineer - Fitout

ECCO Gulf Majorel Qatar

<div>Job Description

1.Respond to end users service calls/requests in a timely manner
2. Install, configure, Diagnose and troubleshoot support issues related to end user hardware equipment (PCs, workstation, MAC, laptop, printers, scanners, photocopiers, IP Telephony, Mobile Devices: Blackberry, iPhone, iPad) and software
3. Setup, configure and maintain users&rsquo; and functional accounts, distribution groups and handling password issues.
4. Setup/troubleshoot/maintain end users&rsquo; profiles
5.Provide technical assistance and guidance for groups or individual users locally or remotely when needed
6. Maintain the hardware and software availability to ensure business continuity.
7. Participate in software and hardware inspections and provide technical evaluations and recommendations.
8. Proactively optimize IT devices with proper configuration items management
9. Writing manuals and documentation.
10.Communicate effectively throughout the lifecycle of incident/Request with proper handover and escalation procedure using the Service manager tool
11.Ensure that all attended calls are logged, updated and closed properly
12. Function as acting supervisor when required
13.Attend or assist technicians and engineers for complicated technical issues, calls from VIP and sensitive users
14.Participate in improving IT Service Policies, Processes and workflows as required. 
Other Responsibilities
1.Prepare reports about technical problems and general reports relevant to the job and submit it to superiors.
2. In depth experience using SCCM
3. Experience in Shavlik patching tool
4.Experience in VB-Scripting and PowerShell scripting
5. Research for new technology and solutions that can be applied in organization to improve our level of support and Research the marketplace for best IT equipment
6. Coach and train new employees within the section.
7. Manage/assist in projects related to IT Client services section
8. Perform other duties relevant to the job as requested by superiors
9. Provide technical support services to cover events inside and outside the country
10. Contact third party vendors for hardware/software maintenance and material requisition. 
Job Requirements and Qualifications
1. Minimum Bachelors in IT, Computer Science or related field
2. ITIL Foundation
3. MCSE / MCITP
4. Certification in Cisco is preferred
Minimum 3 years&rsquo; professional experience in IT domain, hardware, software and troubleshooting or related fields is preferred.</div>

Technical Support Specialist/Engineer

JOB HUB GLOBAL

Job Tiltle - Software Service Engineer - French SpeakingSalary - QAR 8000 per monthJob Description We are seeking French-speaking Software Service Engineers (Tier 1 &amp; Tier 2) to join a leading global technology company in Doha. This role is ideal for candidates with strong technical troubleshooting skills, experience in application support, and solid database knowledge. You will be responsible for handling support requests, resolving technical issues, and ensuring high-quality service delivery.Key Responsibilities<ul><li>Troubleshoot and resolve software application issues and incidents</li><li>Manage and track support requests using ticketing systems (ServiceNow, Maximo, Remedy, etc.)</li><li>Provide Tier 1 and Tier 2 technical support and ensure timely ticket resolution</li><li>Perform user administration tasks, including password resets and access management</li><li>Monitor systems and ensure optimal application performance</li><li>Work with databases (SQL) to investigate and resolve application-related issues</li><li>Analyze logs and identify root causes of technical problems</li><li>Escalate complex issues to higher-level support teams when necessary</li><li>Maintain accurate documentation of issues, solutions, and processes</li><li>Ensure compliance with SLAs and support standards</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related field</li><li>Fluent in French and English (French is mandatory)</li><li>Proven experience in technical troubleshooting and application support</li><li>Hands-on experience with ticketing systems and incident management tools</li><li>Strong database knowledge (SQL) is required</li><li>Familiarity with database troubleshooting and query analysis</li><li>Excellent problem-solving and analytical skills</li><li>Strong communication skills and customer-focused approach</li><li>Ability to work in a fast-paced, shift-based environment</li><li>Knowledge of ITIL processes is an advantage</li></ul>Please ensure to answer the pre-screening questions to be considered for this position.THOSE WHO CAN JOIN IMMEDIATELY SHOULD APPLY. REGRETTABLY ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.About Job Hub GlobalAt Job Hub Global, we believe that people are at the heart of every great organization. As a premier HR consultancy, we are passionate about helping businesses thrive by providing bespoke recruitment, staff outsourcing, workforce solutions, and HR management consultancy services that are tailored to meet your unique needs.With a deep understanding of the evolving workplace, we are committed to connecting exceptional talent with exceptional companies. Our mission is to empower businesses with the right people, processes, and strategies to drive success. Whether you&rsquo;re looking to build a high-performing team, streamline your workforce, or navigate the complexities of HR management, Job Hub Global is here to partner with you every step of the way.Together, we&rsquo;ll turn challenges into opportunities and dreams into achievements. Your success is our businessJob Types: Full-time, Temporary, Contract Contract length: 6 monthsPay: QAR8,000.00 per monthApplication Question(s):<ul><li>Are you proficient in speaking French ?</li><li>How soon can you Join?</li><li>Have you worked on Databases?</li><li>Do you have experience in Tier 1 and Tier 2 troubleshooting?</li><li>Do you have valid QID?</li></ul>Work Location: In person

Software Service Engineer - French speaking

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