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technical support engineer Jobs in Karachi

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Mac Care

Job descriptionJob Summary:We are looking for a skilled Systems Support Engineer to manage, maintain, and enhance the IT infrastructure and business-critical applications used in our BPO operations. The ideal candidate will have 2&ndash;3 years of relevant experience in the BPO industry, with strong troubleshooting skills and the ability to support both end-users and backend systems to ensure operational efficiency.Key Responsibilities:<ul><li>System Configuration &amp; Application Support: Set up, deploy, and maintain systems and BPO applications including CRMs, dialers, ticketing tools, and other platforms.</li><li>Technical Troubleshooting: Act as the first line of defense for IT-related issues&mdash;diagnosing and resolving software, hardware, or connectivity problems affecting systems.</li><li>Operations Support: Collaborate with operations teams to ensure seamless workflow integration, automation, and minimal downtime.</li><li>Maintenance &amp; Monitoring: Monitor system performance and proactively address hardware, software, or network issues.</li><li>Training &amp; Documentation: Provide user training and develop system documentation, SOPs, and support materials.</li><li>Vendor Coordination: Liaise with IT vendors, service providers, and internal stakeholders to ensure reliability and compliance.</li><li>Security &amp; Compliance: Uphold IT security best practices and ensure systems comply with organizational and regulatory standards.</li><li>Continuous Improvement: Analyze trends and provide recommendations for improving system performance and reliability.</li></ul>Technical Skills:<ul><li>Hands-on experience with BPO systems like Five9, Avaya, Genesys, or similar.</li><li>Proficiency in CRM/ERP administration and troubleshooting.</li><li>Foundational knowledge of networking, cloud platforms, and cybersecurity.</li><li>Troubleshooting skills for Windows, VoIP, and telephony systems.</li></ul>Soft Skills:<ul><li>Strong analytical and problem-solving abilities.</li><li>Excellent communication and collaboration skills.</li><li>Ability to work effectively in a high-pressure BPO environment.</li></ul>Preferred Qualifications:<ul><li>Exposure to cloud-based contact center platforms and automation tools.</li><li>Familiarity with AI-driven tools and solutions in the BPO domain.</li><li>Certifications such as ITIL, CCNA, or related credentials.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree in IT, Computer Science, or a related discipline.</li><li>Experience: 2&ndash;3 years in IT systems and application support, preferably in the BPO sector.</li></ul>Experience: 2-3 YearsIndustry: BPO / Call CenterTimings: 6pm to 3am PKSTJob Type: Full-timeJob Type: Full-timeWork Location: In person

Systems Support Engineer

Utopia Fulfillment

Role OverviewAutomation Engineer will play a key role in automation, robotics development, machine troubleshooting, and reverse engineering of electrical/electronic systems. The ideal candidate must demonstrate strong robotics skills, hands-on knowledge of sensors/actuators, and the ability to innovate through hardware design. Preference will be given to candidates with an impressive final-year project in automation or robotics.Key Responsibilities<ul><li>Design, develop, and troubleshoot robotic systems, automation modules, and mechatronic assemblies.</li><li>Work on electronics circuit design, PCB development, embedded systems, sensors, and microcontrollers.</li><li>Perform reverse engineering of equipment, components, and electronic circuits to improve or replicate functionality.</li><li>Integrate motors, PLCs, controllers, and communication modules for automated systems.</li><li>Develop test setups, prototypes, and custom tools for engineering teams.</li><li>Work with programming engineers for hardware&ndash;software integration.</li><li>Support maintenance and manufacturing teams in diagnosing electronic hardware faults.</li><li>Prepare technical documentation including wiring diagrams, BOMs, and testing reports.</li></ul>Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Electronics Engineering, Mechatronics, Electrical Engineering, or related field.</li><li>Proven skills and experience in robotics, automation, and microcontroller programming (Arduino, STM32, ESP32, etc.).</li><li>Strong understanding of sensors, actuators, motor drivers, and communication protocols (UART, SPI, I2C, CAN, Modbus).</li><li>Hands-on skills in reverse engineering of circuits and equipment.</li><li>Ability to design basic PCBs and use tools like Altium, Eagle, or KiCad.</li><li>Strong analytical and troubleshooting abilities.</li></ul>Preferred Qualifications<ul><li>Final-year project demonstrating automation, robotic arm development, autonomous systems, or control applications.</li><li>Experience in industrial automation, PLCs, or robotic integration.</li><li>Knowledge of machine vision, AI-based robotics, or ROS (Robot Operating System) is a plus.</li></ul>Job Type: Full-time (Afternoon Shift)Work Location: In personJob Type: Full-timeWork Location: In person

Robotics Automation Engineer

Ortak Consultants

HIRING: SITE ENGINEER &ndash; ELECTRICALA client of Ortak Consultants (Pvt.) Limited is looking for a &ldquo;Site Engineer &ndash; Electrical&rdquo;Location: KarachiIndustry: ConstructionRequirements:* Bachelor&rsquo;s degree / Diploma in Electrical Engineering.* Experience in electrical site execution.* Strong knowledge of installation of electrical systems, cabling, panels, and equipment.* Ability to read and interpret electrical drawings and schematics.* Understanding of safety procedures and quality standards.* Good coordination and problem-solving skills.Key Responsibilities:* Supervise electrical installation works at project sites.* Ensure work is carried out as per drawings, specifications, and timelines.* Coordinate with contractors, technicians, and other site staff.* Monitor material usage and ensure proper handling of equipment.* Conduct inspections and quality checks of electrical works.* Assist in testing and commissioning of electrical systems.* Maintain site records, reports, and progress documentation.* Identify and resolve on-site technical issues.* Ensure adherence to safety regulations at the site.* Perform any additional tasks assigned by Management.Send your CV to careers@ortakconsultants.com with &ldquo;Site Engineer &ndash; Electrical&rdquo; in the subject line.Job Type: Full-timeWork Location: In person

SITE ENGINEER- ELECTRICAL

innovatixhub

Hiring: MSP Engineer (Multi-Environment Support)We are looking for an experienced MSP Engineer to manage and support multiple client environments.Requirements:<ul><li>Experience in MSP environment</li><li>Strong knowledge of Windows Server, Active Directory &amp; Networking</li><li>Experience with Microsoft 365 / Azure / AWS</li><li>Familiar with RMM tools &amp; ticketing systems</li><li>Strong troubleshooting skills</li></ul>Location: Onsite (Night Shift) Send CV to: job@innovatixhub.com Contact: +92 320 1240763Job Type: Full-timePay: Rs10,000.00 - Rs200,000.00 per monthWork Location: In person

MSP Engineer (Multi-Environment Support)

Tjara.ca

Company: PCMCI Quantum Location: DHA Phase 6, Karachi (Onsite) Job Type: Full-Time Experience Required: 0&ndash;2 YearsJob Timings: 2 pm to 10pm Monday to FridayIntroductionAt PCMCI Quantum, you&rsquo;ll have the opportunity to be part of a visionary team that&rsquo;s transforming AI-powered security solutions for the real world. Working on cutting-edge AI technology, make a real impact, and accelerate your career in a dynamic and fast-growing field.Key ResponsibilitiesAs a Computer Vision Engineer at PCMCI Quantum, you will be responsible for:- Developing, training, and fine-tuning computer vision models for detecting people and firearms in video streams. - Work with object detection models (e.g., YOLO, Faster R-CNN, SSD). - Optimize models for real-time inference on RTSP streams. - Improve detection accuracy while minimizing false positives. - Collect, clean, annotate, and manage image and video datasets for object and person detection. - Perform data augmentation (lighting, occlusion, angles, motion blur). - Collaborate with backend engineers to integrate models into the production system. - Evaluate model performance using metrics like precision, recall, mAP, and inference latency. - Optimize models for deployment on GPU-based systems. - Assist in converting models for optimized runtimes (e.g., TensorRT &ndash; optional).Required QualificationsWe are looking for a MALE Candidate with:- Bachelor&rsquo;s degree (or final-year student) in Computer Science, AI, ML, Data Science, Electronics, or a related field. - Strong fundamentals in Machine Learning and Deep Learning. - Hands-on experience with Python. - Experience with at least one deep learning framework: PyTorch (preferred) or TensorFlow. - Understanding of Computer Vision concepts: Object detection, Bounding boxes, CNNs. - Basic experience with OpenCV and image/video preprocessing. - Familiarity with Linux environments.Preferred / Good-to-Have SkillsIt would be a bonus if you have:- Experience with YOLO (v5/v8/v11) or similar detection frameworks. - Exposure to RTSP video streams, FFmpeg, or GStreamer. - Basic understanding of GPU acceleration (CUDA concepts). - Experience working on academic or personal ML projects. - Familiarity with Docker (not mandatory).BonusExperience with video stream processing or multi-camera systems.Why Join Us?Work on real-world, impactful applications of AI and computer vision. Join a collaborative team at the forefront of intelligent systems development. Competitive salary and career growth opportunitiesJob Type: Full-timeApplication Question(s):<ul><li>Age?</li><li>Current Salary?</li><li>Expected Salary?</li><li>Notice Period Details?</li><li>Wiling to work in Second Shift ( 2pm to 10 pm )</li></ul>Work Location: In person

Computer Vision Engineer - DHA Phase 6 - From 2PM to 10PM

Krystalite Product (Pvt.) Ltd

Job Description!As an IT Engineer, you will be responsible for installing, configuring, and supporting various IT infrastructures and tools, ensuring that all technology works efficiently, securely, and is properly maintained. The ideal candidate has a solid technical background and the ability to manage complex IT systems, troubleshoot issues, and ensure smooth operation of all hardware, software, and network systemsObjectives of this role!<ul><li>Designing, configuring, and maintaining network infrastructures and IT systems to ensure optimal performance, connectivity, and security.</li><li>Ensuring data security by implementing firewalls, antivirus software, and other security measures to prevent unauthorised access.</li><li>Managing and troubleshooting server environments, cloud platforms, and network systems to ensure maximum uptime.</li><li>Performing regular backups, system updates, and monitoring system performance for potential problems.</li><li>Monitoring network performance and resolving any connectivity or network issues that arise.</li><li>Collaborating with other teams to integrate new technologies and systems into the existing infrastructure.</li><li>Documenting IT procedures, configurations, and troubleshooting steps to create a knowledge base for the team.</li><li>Providing technical IT support to staff and resolving IT-related issues quickly and efficiently.</li></ul>Preferred skills and qualifications!<ul><li>Relevant professional certifications, such as Cisco Certified Network Associate (CCNA), CompTIA Network+, or Microsoft Certified Solutions Expert (MCSE).</li><li>Familiarity with virtualisation technologies like VMware or Hyper-V.</li><li>Knowledge of IT automation tools and scripting (Python, PowerShell, Bash).</li><li>Experience with database management systems (SQL, MySQL).</li><li>Ability to design and deploy solutions for business continuity and disaster</li></ul>Job Types: Full-time, ContractWork Location: In person

IT Engineer

Maverick Enterprises

. Executive SummaryViral Vind Technologies is seeking an elite Senior Blockchain Protocol Engineer to lead the development of Phantom Proto. This is a high-stakes, onsite role in Karachi for an engineer who excels in low-level systems programming and cryptographic implementation. You will be responsible for building the privacy-preserving infrastructure that allows our autonomous AI systems to operate with absolute data integrity.2. Core Responsibilities<ul><li>Protocol Engineering: Architect and optimize a high-performance blockchain protocol from the ground up using Rust.</li><li>Cryptographic Implementation: Integrate Fully Homomorphic Encryption (FHE) and Zero-Knowledge Proofs (ZKP) into the core execution layer to ensure &quot;Stealth-by-Default&quot; transactions.</li><li>Security &amp; Auditing: Write adversarial-grade code. You are responsible for the protocol's resistance against Sybil attacks, front-running, and cryptographic exploits.</li><li>Infrastructure Design: Manage the consensus mechanism and data availability layers, ensuring sub-second finality and high throughput.</li><li>Onsite Collaboration: Work directly with the CEO and AI engineering teams to bridge the gap between autonomous agentic workflows and on-chain execution.</li></ul>3. Required Technical Qualifications<ul><li>Rust Mastery: Minimum 3+ years of professional experience in Rust (or 5+ years in C++) with a focus on memory safety, concurrency, and performance tuning.</li><li>Cryptography: Deep understanding of cryptographic primitives, including Elliptic Curve Cryptography (ECC), AES, and SHA-3.</li><li>Advanced Tech: Proven ability to implement or optimize ZKP (zk-SNARKs/STARKs) or Multi-Party Computation (MPC).</li><li>Systems Design: Experience with distributed systems, p2p networking (libp2p), and consensus algorithms (BFT/PoS).</li><li>Environment: Comfortable working in a Linux-heavy, high-security onsite &quot;War Room&quot; environment.</li></ul>4. Professional Attributes<ul><li>Zero-Guidance Operator: You don't need a manager to tell you how to solve a bottleneck. You find the solution and implement it.</li><li>High-Pressure Reliability: Ability to maintain code quality and mental clarity during critical deployment phases.</li><li>Intellectual Dominance: A track record of solving complex mathematical or engineering problems that others deemed &quot;too difficult.&quot;</li></ul>5. Compensation &amp; Benefits<ul><li>Salary: Market-leading PKR salary (benchmarked against global remote standards).</li><li>Equity: Founding-member token allocation in the Phantom Proto ecosystem.</li><li>Growth: Work on the most advanced FHE project in the region.</li></ul>Job Type: Full-timeWork Location: In person

Lead Blockchain Developer Role

Explore 722+ Systems engineer in Karachi this March. Find roles across top companies and apply now to boost your career.