project engineer

it support engineer

sales engineer

technical sales engineer

ai engineer

systems integration engineer

Surbana Jurong Private Limited

<div><ul><li><p>A global multidisciplinary consultancy with 16,500+ professionals across 40+ countries</p></li><li><p>
Delivering world-class transportation, infrastructure, buildings, and environmental solutions</p></li><li><p>
Be part of shaping the future of sustainable mobility through innovative rail systems</p></li></ul><p></p><p><b>
About SJ Group</b></p><p>
Surbana Jurong Group is a leading global urban, infrastructure, and managed services consulting firm. With a strong presence across Asia, the Middle East, Africa, and beyond, we deliver integrated solutions across the entire project lifecycle&mdash;from planning and design to delivery and asset management.</p><p></p><p>
Our Transportation business continues to support major rail, metro, airport, and infrastructure projects across the Middle East, helping deliver safe, sustainable, and future-ready mobility solutions.</p><p></p><p><b>
About the Role</b></p><p>
We are inviting Expressions of Interest (EOI) from experienced professionals for the position of Power &amp; SCADA Design Expert to support upcoming major rail and transportation infrastructure projects in the United Arab Emirates.</p><p></p><p>
The successful candidate will play a key role in the design, engineering, and integration of railway power supply and SCADA systems, ensuring safe, reliable, and efficient operation of modern rail networks.</p><p></p><p><b>
Key Responsibilities</b></p><ul><li><p>
Lead the design and engineering of railway power supply systems, including traction and auxiliary power systems.</p></li><li><p>
Develop Power &amp; SCADA system designs for Metro, Railway, High-Speed Rail (HSR), Light Rail Transit (LRT), and Automated People Mover (APM) projects.</p></li><li><p>
Prepare system architecture, single-line diagrams, design calculations, technical specifications, and engineering documentation.</p></li><li><p>
Coordinate with multidisciplinary teams including signalling, communications, track, civil, structural, MEP, and systems integration disciplines.</p></li><li><p>
Ensure compliance with international railway standards, client requirements, and applicable regulations.</p></li><li><p>
Participate in interface management, design reviews, testing and commissioning planning, and system integration activities.</p></li></ul><p></p><p><b>
Requirements</b></p><ul><li><p>
Bachelor's or Master's Degree in Electrical Engineering, Power Systems Engineering, Electronics Engineering, Control &amp; Instrumentation Engineering, or a related discipline.</p></li><li><p>
Minimum <b>10&ndash;15 years</b> of experience in railway power supply system design, SCADA engineering, and electrical systems integration.</p></li><li><p>
Proven experience delivering Metro, Railway, High-Speed Rail (HSR), Light Rail Transit (LRT), or Automated People Mover (APM) projects.</p></li><li><p>
Strong knowledge of railway traction power systems, auxiliary power distribution, substations, SCADA architecture, electrical protection systems, and control systems.</p></li><li><p>
Experience preparing detailed engineering designs, technical specifications, calculations, and interface documentation.</p></li><li><p>
Familiarity with international railway standards such as IEC, IEEE, EN, and other relevant industry codes.</p></li><li><p>
Strong understanding of multidisciplinary coordination within complex rail infrastructure projects.</p></li><li><p>
Experience working within international engineering consultancy environments is highly desirable.</p></li><li><p>
UAE or GCC project experience is preferred.</p></li><li><p>
Excellent communication, stakeholder management, and problem-solving skills.</p></li></ul><p></p><p><b>
Why Join SJ?</b></p><p>
Join a global multidisciplinary consultancy shaping sustainable, resilient, and future-ready transportation systems across more than 40 countries. Work alongside industry-leading professionals and contribute to landmark rail and infrastructure projects that are transforming mobility across the region.</p><p></p><p><b>
Additional Information</b></p><p>
All recruitment activities are managed exclusively by our internal Talent Acquisition Team.</p><p></p><p>
Please do not forward resumes directly to SJ employees or hiring managers. We do not accept unsolicited resumes from recruitment agencies and are not responsible for any associated fees.</p><p></p><p>
Only shortlisted candidates will be contacted.</p><p></p><p>
At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!</p></div>

Power & SCADA Design Expert (Rail)

Excelerate Energy LP

<div><p>Excelerate Energy is helping countries around the world enhance energy security through reliable LNG and power infrastructure solutions. We strive to deliver sustainable results by doing what we promise and investing in our people, assets, and technology while promoting a culture of safety, quality, and environmental stewardship. We believe our people are our greatest asset and are committed to fostering a culture of safety, collaboration, and continuous growth. Together, we work to expand access to reliable energy for communities around the world.<br>
</p><br>
<p><b>JOB SUMMARY: </b>The Senior Engineer helps support Excelerate&rsquo;s current and future global projects as part of the infrastructure team. The Senior Engineer will work closely with other individuals in the Infrastructure, Operations, and Commercial teams. This position will support the development and implementation of new projects and support the engineering needs of Company&rsquo;s existing assets.
</p><p></p><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES: </b>include but are not limited to the following activities:
</p><ul><li><p>Ensure safety is paramount in all aspects of work. planning/execution and the Excelerate Core Values are applied to daily routines.
</p></li><li><p>Ability to manage infrastructure projects with the following expectations:
</p><ul><li><p>Experienced in gas transmission, pipeline (onshore and offshore) design, and LNG loading terminal infrastructure design.
</p></li><li><p>Familiarity with Stage Gate Project Development Processes.
</p></li><li><p>Strong Front End design experience from feasibility to FEED stages. Working within the project team on onshore/offshore feasibility, conceptual, pre-FEED, FEED, detailed design, and EPC phase of the project.
</p></li><li><p>Preparation of technical scopes of work for site investigation programs such as design of pipelines, mooring terminals.
</p></li><li><p>Preparation of technical scopes of work for Pre-feasibility and feasibility studies such as high level conceptual designs, cost estimates, schedule, and risks for the purpose of screening, concept selection and definition and detailed designs including onshore pipelines, offshore gas export systems and terminals.
</p></li><li><p>Be able to perform project management duties, including management of external contractors and vendors, while working with internal resources to define project scope, schedule, and budget.
</p></li><li><p>Provide analysis, reports, and review of contractual requirements regarding project controls and its scheduling.
</p></li><li><p>Effectively oversee and perform detailed review of relevant submittals by Company&rsquo;s consultants. Ensure that all deliverables have been prepared to the full requirements of relevant agreements.
</p></li><li><p>Ensure designs and analyses are performed in compliance with the established latest design rules and standards.
</p></li><li><p>Overall responsibility for the scheduling and monitoring the quality of the work procedure for subcontracted work.
</p></li><li><p>Provides support to or directly overseas fabrications, fit test, and / or system integration testing of installation aids and construction /equipment.
</p></li><li><p>Effectively manage interfaces between internal and external parties to ensure full alignment and a detailed and complete understanding of all projects needs and requirements.
</p></li></ul></li></ul><ul><li><p>Support Permitting team in development of necessary environmental and permitting documentations.
</p></li><li><p>Participate in activities pertinent to project risk analysis, evaluation, remediation, and integration of data.
</p></li><li><p>Ensuring the project&rsquo;s compliance with the applicable codes, practices, policies, performance standards, and specifications.
</p></li></ul><p></p><p><b>QUALIFICATIONS, EXPERIENCE, AND EDUCATIONAL REQUIREMENTS:
</b></p><ul><li><p>Bachelor&rsquo;s Degree in Civil, Ocean Engineering, or Mechanical Engineering.
</p></li><li><p>Minimum 5 years of experience in design, project engineering, and construction in marine or offshore industries.
</p></li><li><p>Must have exceptional verbal and written communication skills as well as computer proficiency including MS Office Suite, and use of scheduling programs such as MS Project or Primavera.
</p></li><li><p>Hands-on experience using AutoCAD and other engineering design software for developing and reviewing technical drawings, layouts, and schematics, including Piping &amp; Instrumentation Diagrams (P&amp;IDs), General Arrangement (GA) drawings, and related engineering documentation.
</p></li><li><p>Ability to work under pressure and coordinate numerous activities and groups of people who need to cooperate to achieve maximum efficiency.
</p></li><li><p>Proven strengths in diverse and multi-cultural environments. Must have the ability to adapt, to establish and maintain strong relationships internally and externally.
</p></li><li><p>Completes assigned work within the allocated schedule and budget while maintaining company quality and safety standards
</p></li><li><p>Strong planning, organizational and time management skills.
</p></li><li><p>Fluency in Arabic language (written and spoken) preferred.
</p></li><li><p>Previous LNG and or FSRU project experience preferred.
</p></li></ul><p></p><p><b>TRAVEL: </b>Up to 20%
</p><p></p><p><b>WORK ENVIRONMENT:
</b></p><p>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
</p><p>The noise level in the work environment is usually moderate.
</p><p></p><p><b>PHYSICAL DEMANDS: </b>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
</p><p></p><p><b>WORK AUTHORIZATION: </b>Candidates must be legally authorized to work in the country where the position is based.
</p><p></p><p><b>AFFIRMATIVE ACTION/EEO STATEMENT:
</b></p><p><i>It is the policy of Excelerate Energy to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.
</i></p><p></p><p><i>Excelerate Energy is committed to providing reasonable accommodations to qualified individuals with disabilities and disabled veterans in our job application procedures and employment processes. If you need an accommodation to apply for a role or to perform essential job functions, please contact Human Resources at hr@excelerateenergy.com. Requests for accommodation will be considered on a case-by-case basis consistent with applicable laws</i></p></div><p></p>

Sr. Engineer, Infrastructure Projects

AtkinsRéalis

<div><h2 class="jobSectionHeader"><b>Overview</b></h2><p>
The successful candidate will lead the Digital team for the Land Development business unit, overseeing digital delivery across infrastructure and master planning projects delivered by AtkinsR&eacute;alis across the Middle East. The role ensures compliance with client requirements, and project standards while providing digital leadership, quality assurance, and multidisciplinary coordination across Roads, Wet &amp; Dry utilities, Civil Structures, landscape, GIS, and master planning disciplines.</p><h2 class="jobSectionHeader"><b>
Your role</b></h2><ul><li>
Oversee the digital team's day-to-day tasks in a progressive assurance manner.</li><li>
Support the Business Unit Director for Land Development.</li><li>
Establish and maintain all interfaces with other digital leads in the region such as Buildings Places, Automation, R&amp;D, GIS, Program Advisory, etc.</li><li>
Ensure that all proposal linked to land development business unit will have the required technical and commercial input regarding Information Management.</li><li>
Update and maintain the team's resource planning in line with all existing and planned pipeline.</li><li>
Manage team recruitment as per resource plan in coordination with HR department.</li><li>
Accountable for maintenance and reporting of all agreed digital KPIs relating to land development.</li><li>
Work closely with discipline leads and project managers to establish and maintain best practice digital procedures.</li><li>
Support strategic initiatives of departments in land development business unit.</li><li>
Responsible to develop the annual digital strategy for land development as part of the overall Digital Strategy for the region.</li><li>
Support/lead ISO certification and its continuance globally for AtkinsRealis.</li><li>
Ensure that appropriate project BIM standards and procedures are established and maintained as per ISO19650 standards.</li><li>
Direct point of contact with software providers such as Autodesk, Bentley and Esri for collaboration and management of agreed and approved initiatives.</li><li>
Lead/support/audit proper CDE development plan(s), implementation, management and maintenance.</li><li>
Provide technical advice on software and technology involved in the delivery of projects regarding the Information Management processes and workflows.</li><li>
Identify and deliver opportunities to add value to Client's'IM/BIM strategy, implementation and usage.</li><li>
Lead BIM and Digital Delivery coordination with clients, sub-consultants, contractors, and authorities, ensuring compliance with project requirements and standards.</li><li>
Ensure compliance with naming conventions, classification systems, metadata requirements, document control procedures, and the timely delivery of information through MIDP and TIDP management.</li><li>
Develop, implement, and manage the BIM Execution Plan (BEP), ensuring compliance with client requirements, project standards, and ISO 19650 throughout the project lifecycle.</li><li>
Establish and manage BIM QA/QC workflows, including model reviews, clash detection, and information validation, ensuring issue resolution through project delivery.</li><li>
Lead coordination and integration of Master Planning, Roads, Landscape, Wet &amp; Dry Utilities, Civil Structures, and GIS disciplines, while collaborating with Architecture, Structural, and MEP teams to ensure design alignment and timely resolution of project interface.</li><li>
Lead and support the development and implementation of digital automation solutions across Master Planning, Roads, Landscape, Wet &amp; Dry Utilities, Civil Structures and GIS disciplines to enhance productivity, quality, and delivery performance.</li></ul><h2 class="jobSectionHeader"><b>
About you</b></h2><p><b>
Essential Requirements</b></p><ul><li>
Experience in delivering complex infrastructure and masterplan projects in the Middle East.</li><li>
Expertise in Digital Engineering strategy development and implementation.</li><li>
Detailed knowledge and experience with ISO 19650 standards.</li><li>
Experienced in integration between Digital/IM/BIM and other departments (e.g. quality, contract, procurement, bidding, talent management, etc.)</li><li>
Strong ability to develop technical documentation for digital delivery and information management tender proposals.</li><li>
Experience implementing, training users on, and applying Digital/IM/BIM tools from leading software vendors such as Autodesk and Bentley.</li><li>
Strong knowledge and experience in implementation, management and maintenance of Common Data Environment (CDE) platforms.</li><li>
Strong leadership skills.</li><li>
Issue resolution and management skills.</li><li>
Effective interpersonal and communication skills including critical thinking.</li><li>
Experience with Autodesk Forma (previously known as Autodesk Construction Cloud (ACC) and BIM 360) Bentley ProjectWise, Civil 3D, Revit, Navisworks, Revizto, and GIS platforms.</li></ul><p><b>
Qualifications</b></p><ul><li>
Minimum of bachelor's degree or equivalent in the Architecture, Civil Engineering or related Discipline Construction industry.</li><li>
Minimum 10 years of BIM/Digital Delivery experience in Infrastructure and land development projects across the Middle East region.</li><li>
Member of professional body; accreditation on BIM or Information Management; and other professional certification such as PMP is desirable</li></ul><p><b>
Desirable Requirements</b></p><ul><li>
Professional certifications in BIM/Digital Delivery tools for modelling, 3D coordination, 4D/5D planning, and information management.</li><li>
Experience with Bentley digital delivery platforms, including ProjectWise, Open Roads Designer, Open Bridge Designer, Open Utilities, MicroStation.</li></ul><h2 class="jobSectionHeader"><b>
Rewards &amp; benefits</b></h2><p>
Explore the rewards and benefits that help you thrive &ndash; at every stage of your life and your career.</p><p>
This includes:</p><ul><li>
Tax-free salary.</li><li>
Life insurance coverage.</li><li>
Medical insurance.</li><li>
Annual leave balance.</li><li>
Company gratuity scheme.</li><li>
Discretionary bonus program.</li><li>
Annual flight contribution.</li><li>
Transportation &amp; housing allowances.</li><li>
Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</li></ul><p>
Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</p><h2 class="jobSectionHeader"><b>
About AtkinsR&eacute;alis</b></h2><p>
We're AtkinsR&eacute;alis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.</p></div><p></p>

Information Management Lead - Land Development

Daikin Industries Ltd.

<p></p><div><div><div><div><div><div><div><b>Entity: </b>Daikin Middle East
</div></div></div></div><div><div><div><div><b>Job Category: </b>Customer Care and Technical Service
</div></div></div></div><div><div><div><div><b>Location:
</b>Dubai, Dubai, AE
</div></div></div></div><div><div><div><div><b>Job Requisition ID: </b>3133
</div></div></div></div><div><div><div><div><div>As Daikin Middle East &amp; Africa (DAME (G)) we offer you the chance to broaden your experience internally or internationally. All our vacancies are open for internal candidates. We believe a job rotation is an excellent way to further develop your skills &amp; knowledge. After applying you will be contacted by our HR and recruitment team.</div>
<div><b>
About the Role</b></div>
<div>
The Senior System Analyst is responsible for optimizing Daikin&rsquo;s regional service systems, applications and data processes to improve operational efficiency and business performance.</div>
<div>
The role leads system enhancements, integrations, testing, implementation and user adoption across platforms including Daikin Service Manager 3, SAP, Salesforce, Spare Parts Bank, Customer Engagement Center and Learning Management System. Acting as the link between business stakeholders, MEA affiliates, IT and Headquarters, the role translates business requirements into effective system solutions and standardized processes. The role is leading the sett-up of new affiliate&rsquo;s systems and training service key-users to ensure operational and business success.</div>
<div>
How You Will Contribute</div>
<ul>
<li><div>Analyse business requirements and operational processes and translate them into effective system solutions.</div>
</li>
<li><div>Lead system enhancement, integration and implementation projects, including requirements, testing, change management and deployment.</div>
</li>
<li><div>Manage system changes and resolve or escalate technical issues in collaboration with IT and Headquarters.</div>
</li>
<li><div>Standardize system processes and governance across affiliates and monitor system utilization, data quality and compliance.</div>
</li>
<li><div>Develop reports, dashboards and data integrations to improve operational visibility and support data-driven decisions.</div>
</li>
<li><div>Analyse data across CRM, ERP, service and other platforms to identify trends, inefficiencies and improvement opportunities.</div>
</li>
<li><div>Lead system setup and implementation for new affiliates and ensure effective user adoption.</div>
</li>
<li><div>Support, train and mentor affiliate key users and develop relevant process documentation, user guides and training materials.</div>
</li>
<li><div>Identify opportunities for automation, integration and digitalization and evaluate emerging technologies for business application.</div>
</li>
<li><div>Act as the regional liaison between affiliates, business functions, IT and HQ on system requirements, improvements and performance.</div>
</li>
</ul><div>What You Need to Succeed</div>
<ul>
<li><div>Bachelor&rsquo;s degree in Computer Science, Information Technology, Business Information Systems or a related field.</div>
</li>
<li><div>Minimum 5 years of experience in systems analysis, business systems, IT or a similar technical role.</div>
</li>
<li><div>Experience with enterprise systems such as Salesforce, SAP, CRM, ERP and service management platforms.</div>
</li>
<li><div>Knowledge of Power BI, data integration, cloud-based systems and emerging technologies, including AI.</div>
</li>
<li><div>Strong analytical, problem-solving and project management skills.</div>
</li>
<li><div>Ability to translate business requirements into practical technical solutions.</div>
</li>
<li><div>Strong communication, presentation and stakeholder management skills.</div>
</li>
<li><div>Excellent written and spoken English.</div>
</li>
<li><div>Experience working across functions, cultures and regional organizations is preferred.</div></li></ul><div></div><div><br>
</div><div><b>Good climate starts with people</b><br>
Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.</div></div></div></div></div></div></div></div><p></p>

Sr. System Analyst - Service Systems

SHABARI

<p>I&rsquo;m <b>Rasheed, HR Manager &ndash; HR Global Reach Pvt. Ltd.</b></p><p>I received your resume through <b>Naukri.com</b> regarding an <b>Electrical Engineer</b> opportunity in <b>Saudi Arabia</b> /Dubai</p><p>We currently have an <b>immediate opening</b> for an experienced <b>Electrical Engineer</b>.</p><p><b>Position: Electrical Engineer</b></p><p><b>Location:</b> Saudi Arabia / Dubai<br/><b>Experience:</b> 5&ndash;12+ Years<br/><b>Qualification:</b> Diploma / B.E. / B.Tech &ndash; Electrical Engineering</p><p><b>Key Requirements:</b></p><ul><li>Experience in <b>Earthing &amp; Grounding Systems</b></li><li><b>Thermography Level I / Level II Certification</b></li><li>Strong knowledge of <b>MV &amp; LV Electrical Systems</b></li><li>Transformer &amp; Switchgear <b>Inspection and Maintenance</b></li><li>Knowledge of <b>SBC 401</b></li><li>Knowledge of <b>NFPA 70 &ndash; National Electrical Code</b></li><li>Knowledge of <b>NFPA 72 &ndash; Fire Alarm Systems</b></li><li>Testing, Commissioning &amp; Troubleshooting</li><li>Preventive &amp; Predictive Maintenance</li><li>Strong Safety Compliance &amp; Technical Documentation</li></ul><p><b>Benefits</b></p><ul><li><b>Saudi Arabia employment opportunity</b></li><li><b>Company-sponsored visa</b></li><li><b>Accommodation provided</b></li><li><b>Travel/air ticket support as per company terms</b></li><li>Other applicable benefits provided by the employer</li><li><b>Salary will be discussed based on your experience, skills and current/expected package</b></li></ul><p><b>Salary</b></p><p>We will try to offer the <b>best possible salary based on your profile, experience and requirements</b>.</p><p><b>IMPORTANT:</b> This is a <b>FREE RECRUITMENT / DIRECT COMPANY OPPORTUNITY. No recruitment fee is charged to candidates.</b></p><p>If you are interested, please <b>review the job requirements, update/modify your resume to highlight relevant Electrical Engineering experience, and send your updated CV to me.</b></p><p><b>info@hrglobalreach.com</b></p><p>Pay: AED15,000.00 - AED20,000.00 per month</p><p>Work Location: In person</p>

Electrical Maintenance Engineer

Sustainable Solution Project Management

<p>Job Purpose</p><p>The IT Manager is responsible for managing, developing and maintaining the company's complete technology environment, including business systems, internal platforms, IT infrastructure, cybersecurity, networks, servers, websites, customer-facing applications, telephony systems, backups and technology requirements for real estate projects and new branches.</p><p>The role acts as the technical owner of the company's IT environment and works closely with Management, Sales, Finance, Legal, Marketing, Customer Service and Project teams to translate operational requirements into secure and effective technology solutions.</p><p>Key Responsibilities1. IT Strategy &amp; Operations</p><ul><li>Manage the company's overall IT operations, systems, infrastructure and technology requirements.</li><li>Develop and implement IT solutions based on business and departmental requirements.</li><li>Ensure availability, reliability, performance and security of business-critical systems.</li><li>Establish IT standards, procedures, access controls and technical documentation.</li><li>Manage day-to-day IT troubleshooting and user support across departments.</li><li>Evaluate technology requirements and recommend improvements, upgrades and automation opportunities.</li></ul><p>2. Business Systems &amp; SanZen Portal</p><ul><li>Manage and administer the company's internal SanZen Portal.</li><li>Manage user accounts, permissions, roles and access levels.</li><li>Develop and implement workflows and system improvements based on departmental requirements.</li><li>Support users and troubleshoot portal-related issues.</li><li>Coordinate system enhancements, testing, implementation and ongoing optimization.</li><li>Maintain technical and functional documentation for internally developed systems.</li></ul><p>3. Sales &amp; Finance Systems</p><ul><li>Manage the company's DEV system supporting Sales and Finance operations.</li><li>Maintain workflows relating to <b>EOI, Booking Forms, SPA and customer transaction documentation</b>.</li><li>Configure and maintain document logic, workflow sequences and applicable business rules.</li><li>Implement approved process changes requested by Sales, Finance or Management.</li><li>Ensure system continuity, accuracy and appropriate access controls.</li></ul><p>4. Broker Management System</p><ul><li>Manage and enhance the company's broker management platform.</li><li>Support broker registration, activity tracking and follow-up processes.</li><li>Manage user access, workflows, updates and technical support.</li><li>Develop system improvements to increase automation and reduce manual coordination.</li></ul><p>5. Company Website</p><ul><li>Manage the company's website from a technical perspective.</li><li>Implement website changes, corrections, new pages, sections and functionality.</li><li>Coordinate website content requirements with Marketing, Sales and Management.</li><li>Monitor website performance, availability and technical functionality.</li><li>Troubleshoot website issues and maintain appropriate security controls.</li></ul><p>6. Customer Mobile Application</p><ul><li>Manage the company's customer/owner mobile application and its integrations.</li><li>Support application releases, updates and technical enhancements.</li><li>Maintain integration with customer payment-plan functionality.</li><li>Support integration between the mobile application and smart-home systems.</li><li>Maintain service and maintenance request functionality.</li><li>Ensure customer requests, payments and activity integrate correctly with relevant internal systems.</li></ul><p>7. PBX, Telephony &amp; AI Calling</p><ul><li>Manage the company's PBX and central telephone infrastructure.</li><li>Configure extensions, call routing, IVR and related telephony functionality.</li><li>Manage integrations between telephone systems, AI calling platforms and lead-management systems.</li><li>Configure and optimize AI call workflows, qualification logic, escalation rules and customer interaction flows.</li><li>Monitor system performance and continuously improve call workflows based on operational requirements.</li></ul><p>8. Cybersecurity &amp; Information Security</p><ul><li>Manage company cybersecurity, network security and system security.</li><li>Implement and maintain access controls, permissions and secure connectivity.</li><li>Protect company accounts, devices, networks and business systems.</li><li>Monitor security risks and investigate suspected security incidents.</li><li>Implement security controls, system hardening and appropriate preventive measures.</li><li>Ensure employees receive appropriate system access based on their roles and responsibilities.</li></ul><p>9. Backup &amp; Business Continuity</p><ul><li>Manage the company's backup and recovery environment.</li><li>Establish and maintain backup schedules for business-critical systems and information.</li><li>Monitor backups and verify successful completion.</li><li>Maintain restoration and disaster-recovery readiness.</li><li>Periodically test recovery procedures.</li><li>Maintain documentation covering backup locations, retention and restoration procedures.</li></ul><p>10. Smart Home &amp; Project IT Infrastructure</p><p>Act as the technical point of contact for technology infrastructure incorporated into real estate development projects, including:</p><ul><li>Smart-home system design and integration.</li><li>Home automation and owner control systems.</li><li>Smart-home testing and commissioning.</li><li>CCTV systems and connectivity.</li><li>Sound systems.</li><li>Fiber backbone planning and routing.</li><li>Wi-Fi coverage and access-point planning.</li><li>IDF rooms, racks and technical layouts.</li><li>ICT, ELV and low-current infrastructure.</li><li>Coordination with project teams, consultants and contractors.</li><li>Testing, troubleshooting and final technical readiness.</li></ul><p>11. New Branch &amp; Server Room Setup</p><ul><li>Lead complete IT setup for new company offices and branches.</li><li>Design and establish server rooms, including racks, servers, switches, cabling and related infrastructure.</li><li>Configure networks, structured cabling, internet connectivity and secure links between locations.</li><li>Arrange and configure workstations, printers, telephones, user accounts and other IT equipment.</li><li>Extend cybersecurity, access controls and backup coverage to new locations.</li><li>Ensure IT infrastructure is fully operational before branch opening.</li></ul><p>12. IT Assets &amp; User Management</p><ul><li>Manage company laptops, desktops, mobile devices and other IT assets.</li><li>Maintain an accurate IT asset inventory and assignment records.</li><li>Create, modify and deactivate employee system accounts and access.</li><li>Coordinate IT requirements for employee onboarding, transfers and offboarding.</li><li>Ensure company assets and system access are properly returned or disabled during employee separation.</li></ul><p>13. Cross-Departmental Support</p><ul><li>Work closely with Sales, Finance, Legal, Marketing, Customer Service, HR and Project teams.</li><li>Translate business requirements into practical technical solutions.</li><li>Prioritize IT projects and support requirements according to business needs.</li><li>Provide technical guidance to management regarding systems, infrastructure, security and technology investments.</li></ul><p>Qualifications &amp; Experience</p><ul><li>Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering or related discipline.</li><li>Minimum <b>7&ndash;10 years of relevant IT experience</b>, including managerial or technical-lead responsibility.</li><li>UAE real estate development or property-sector experience is highly preferred.</li><li>Strong experience with IT infrastructure, networks, servers and cybersecurity.</li><li>Experience managing or developing business applications, portals and system integrations.</li><li>Knowledge of cloud services, backup solutions and business-continuity practices.</li><li>Experience with PBX/VoIP and telecommunications systems.</li><li>Knowledge of APIs and system integrations.</li><li>Exposure to smart-home, CCTV, ELV, fiber and project IT infrastructure is highly desirable.</li><li>Experience supporting multi-department and multi-location business operations.</li></ul><p>Key Skills &amp; Competencies</p><ul><li>IT infrastructure and network management</li><li>Systems administration</li><li>Business application management</li><li>Cybersecurity and information security</li><li>System development and integration</li><li>Database and API understanding</li><li>Cloud and backup technologies</li><li>Business continuity and disaster recovery</li><li>PBX/VoIP and telecommunications</li><li>Smart-home and ELV infrastructure</li><li>Project management</li><li>Vendor and contractor management</li><li>Technical troubleshooting</li><li>Leadership and stakeholder management</li><li>Strong analytical and problem-solving skills</li></ul><p>Authority &amp; Accountability</p><p>The IT Manager will be accountable for the operational reliability, security and technical continuity of the company's IT environment and will ensure that technology solutions support the company's business objectives while maintaining appropriate security, access control, documentation and business-continuity standards.</p><p>Application Question(s):</p><ul><li>How many years of experience do you have working directly with a real estate developer in the UAE?</li></ul><p>Work Location: In person</p>

IT Manager

The Emirates Group

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world&rsquo;s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we&rsquo;d love to have you onboard.
</p><p>As <b>Retail Platforms &amp; Product Manager </b>, you will be responsible for defining, building and continuously evolving dnata's standardised inflight retail technology platform end-to-end, including product strategy, in-house and partner-led development, the platform's data model and integration layer, and overall delivery, ensuring all components work seamlessly together to provide a reliable and scalable solution that supports retail operations across multiple airline customers. The role is based full-time in our Dubai office and will include occasional business travel to international dnata stations.
</p><p><b>In this role, you will:
</b></p><ul><li>Define and lead the Data, Analytics and Technology Innovation roadmap, partnering with Enterprise Data &amp; Analytics and IT to deliver robust data platforms, automated pipelines, effective data governance, and Master Data Management.
</li><li>Be accountable for the product strategy, roadmap, governance and continuous evolution of the inflight retail technology platform, determining for each component whether it is built in-house, developed by a partner or sourced as an off-the-shelf solution, and driving performance across the resulting portfolio.
</li><li>Define and governs the platform's standardised data model Canonical Data Model (CDM) and integration platform (iPaaS), ensuring all owned applications, partner solutions and airline programme integrations conform to a single, coherent data and integration standard, in coordination with group functions including cyber security, infrastructure and data governance.
</li><li>Lead the design, development and ongoing management of in-house platform components and applications, working across group engineering teams to deliver agreed architecture, security and quality standards.
</li><li>Lead the selection, implementation and governance of third-party technology solutions supporting the inflight retail platform, in line with group procurement, legal and financial requirements.
</li><li>Oversee commercial and product relationships with third-party partners and vendors, ensuring contracts, service levels and product commitments are clearly defined and delivered.
</li><li>Drive end-to-end delivery of platform development and implementation programmes across inhouse, partner and third-party workstreams, managing resources, risks and dependencies to agreed milestones, budgets and quality standards.
</li><li>Ensure all platform components and partner integrations comply with established architecture, integration, security and data governance standards, working closely with Cyber Security, Infrastructure, Data Governance and Finance teams.
</li><li>Actively embody, promote and advocate the organisation's core values in all interactions, decisions and work practices, serving as a role model for ethical behaviour and an inclusive, respectful workplace.
</li></ul><h5 class="jobSectionHeader"><b>Qualification
</b></h5><p><b>To be considered for the role, you must meet the below requirements:
</b></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering or a related field.
</li><li>Minimum 8 years of experience in platform, product or programme management roles with accountability for end-to-end delivery.
</li><li>Proven experience managing third party technology vendors, including selection, commercial negotiation and contract management.
</li><li>Experience as a product owner or product manager on a platform or SaaS product.
</li><li>Experience delivering programmes with multiple concurrent workstreams within a corporate governance environment.
</li><li>Expert understanding of enterprise integration concepts, including Application Programming Interfaces (APIs), data exchange and integration middleware, sufficient to engage credibly with architects and development partners on integration design and delivery.
</li><li>Excellent stakeholder management and communication skills.
</li><li>Able to operate across commercial, technical and operational audiences both internally and externally.
</li>Strong programme oversight skills and the ability to maintain clarity across a complex, multi-vendor delivery landscape.<br>
<li>
</li></ul><p></p><br>
<p><b>You will have an edge, if you have:
</b></p><ul><li>Formal product management certification (e.g. AIPMM, Pragmatic Institute) or programme/project management qualification.
</li><li>Experience in inflight retail, airline catering, travel retail or a related aviation, hospitality or logistics domain.
</li><li>Experience with ERP integration programmes such as Oracle Fusion or Microsoft Business Central.
</li><li>Experience managing offshore or nearshore development partners.
</li><li>Familiarity with point-of-sale systems, payment processing platforms or crew-facing retail applications.
</li>Exposure to Product Information Management (PIM) systems, financial reconciliation platforms or demand forecasting solutions.<br>
<li>
</li></ul><p></p><br>
<p>At dnata, part of Emirates Group, we&rsquo;re committed to providing our employees with opportunities to grow and develop in their careers. So if you&rsquo;re looking for a challenging and rewarding opportunity, apply today and join our team!<br>
</p><p></p><p><b>Recruitment Process and Timeline
</b></p><p>dnata, part of Emirates Group, is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via our Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role.
</p><h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><p>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That&rsquo;s on top of transport benefits, life insurance and more. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website - www.emirates.com/careers</p></div>

Retail Platforms & Product Manager, dnata Catering & Retail

Explore 195+ Systems integration engineer in Dubai this August. Find roles across top companies and apply now to boost your career.