customer support executive Jobs in Islamabad

customer support executive

digital marketing manager Jobs in Islamabad

digital marketing manager

customer service specialist Jobs in Islamabad

customer service specialist

social media executive

team lead-social media-contact center Jobs in Islamabad

team lead-social media-contact center

team lead social media contact center

Abacus Outsourcing

<p><b>Company Description:</b></p><p>Abacus has been providing advanced business solutions for more than 35 years to help organizations realize their potential. Our solutions are the result of a convergence of the latest business practices and cutting-edge technologies, and we emphasize the value of working collaboratively with clients.</p><p><b>Job Summary:</b></p><p><b>Abacus Consulting&mdash;BPO is hiring a Team Lead for Jazz Cash Social Media in Islamabad. </b>This role requires leadership, problem-solving, and people-management skills to ensure smooth operations, employee engagement, and achievement of business objectives.</p><p><b>Key Responsibilities:</b></p><ul><li>Supervise day-to-day activities of the team and ensure adherence to policies, procedures, and KPIs.</li><li>Motivate and coach team members to enhance their skills and productivity.</li><li>Allocate tasks and manage shift schedules as per business requirements.</li><li>Conduct regular team meetings and performance reviews.</li><li>Act as a point of escalation for operational issues and resolve conflicts within the team.</li><li>Develop and implement social media strategies across platforms (Facebook, Instagram, LinkedIn, etc.)</li><li>Monitor and report on campaign performance, optimising based on data</li><li>Collaborate with marketing and design teams for brand consistency</li><li>Engage with the community and manage content calendars</li><li>Stay updated on trends and social media tools</li></ul><p><b>What you&rsquo;ll bring:</b></p><ul><li>Bachelor&rsquo;s in Marketing/Communications (or related)</li><li>2+ years of Social Media Management experience</li><li>Strong communication and organisational skills</li><li>Proficiency with tools like Hoot-suite, Buffer, etc.</li><li>1&ndash;2 years of Team Lead experience in a call center or BPO environment</li><li>Strong knowledge of contact center.</li><li>Proficiency in MS Excel.</li><li>Flexibility to work rotational shifts, 5 days a week</li></ul><p><b>Working Hours:</b></p><ul><li>Rotational shifts (9 Hours)</li><li>Weekly 2 offs</li></ul><p><b>Benefits:</b></p><ul><li><b>Benefits:</b></li><li>Market-competitive salary</li><li>Medical insurance</li><li>Career advancement opportunities</li><li>Collaborative and dynamic work environment</li></ul><p><b>Location: </b></p><ul><li>Islamabad.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs70,000.00 - Rs80,000.00 per month</p><p>Work Location: In person</p>

Team Lead-Social Media-Contact Center

<p><b>Company Description:</b></p><p>Abacus has been providing advanced business solutions for more than 35 years to help organizations realize their potential. Our solutions are the result of a convergence of the latest business practices and cutting-edge technologies, and we emphasize the value of working collaboratively with clients.</p><p><b>Job Summary:</b></p><p><b>Abacus Consulting&mdash;BPO is hiring a Team Lead for in Islamabad. </b>This role requires leadership, problem-solving, and people-management skills to ensure smooth operations, employee engagement, and achievement of business objectives.</p><p><b>Key Responsibilities:</b></p><ul><li>Supervise day-to-day activities of the team and ensure adherence to policies, procedures, and KPIs.</li><li>Motivate and coach team members to enhance their skills and productivity.</li><li>Allocate tasks and manage shift schedules as per business requirements.</li><li>Conduct regular team meetings and performance reviews.</li><li>Act as a point of escalation for operational issues and resolve conflicts within the team.</li><li>Develop and implement social media strategies across platforms (Facebook, Instagram, LinkedIn, etc.)</li><li>Monitor and report on campaign performance, optimising based on data</li><li>Collaborate with marketing and design teams for brand consistency</li><li>Engage with the community and manage content calendars</li><li>Stay updated on trends and social media tools</li></ul><p><b>What you&rsquo;ll bring:</b></p><ul><li>Bachelor&rsquo;s in Marketing/Communications (or related)</li><li>Strong communication and organisational skills</li><li>Proficiency with tools like Hoot-suite, Buffer, etc.</li><li>1&ndash;2 years of Team Lead experience in a call center or BPO environment</li><li>Strong knowledge of contact center.</li><li>Proficiency in MS Excel.</li><li>Flexibility to work rotational shifts, 5 days a week</li></ul><p><b>Working Hours:</b></p><ul><li>Rotational shifts (9 Hours)</li><li>Weekly 2 offs</li></ul><p><b>Benefits:</b></p><ul><li><b>Benefits:</b></li><li>Market-competitive salary</li><li>Medical insurance</li><li>Career advancement opportunities</li><li>Collaborative and dynamic work environment</li></ul><p><b>Location: </b></p><ul><li>Islamabad.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs70,000.00 - Rs80,000.00 per month</p><p>Work Location: In person</p>

Team Lead-Contact Center

Swismax Solutions

<p>We are actively hiring for SEO Expert positions in our company Swismax Solutions.</p><p>We are providing world wide services in our field we have 2000+ clients world wide.</p><p><b>Responsibilities:</b></p><ul><li>Generate new leads using email marketing, LinkedIn, social media, and other relevant marketing channels</li><li>Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaign</li><li>Classify hot, warm, and cold leads based on their need, budget, and decision-making capabilities. Accordingly, take the necessary steps to convert hot leads and nurture warm and cold leads</li><li>Understand client's goals to impact their email marketing &amp; marketing automation outreach from the ground up</li><li>Having at least 1.5 years of experience developing SEO strategies successfully</li><li>Provide guidance and suggestions on new data and touchpoints that help with identifying engaged users.</li><li>Managing the campaigns, replying to positive leads, getting calls booked, and sending follow-ups.</li><li>Understand and influence the creation, testing, and optimization of performance in order to drive key client metrics.</li><li>Analyze industry trends, business standards, and future growth opportunities.</li><li>Build and grow the email list through organic efforts</li><li>Ideate and execute various email marketing campaigns</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor's degree or equivalent working experience in team leads and lead generation</li><li>Experience with cold email marketing, lead generation, mail merge, email verification, lead nurturing, marketing automation, and/or web analytics</li><li>Knowledge of the latest digital marketing trends</li><li>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success</li><li>Knows other aspects of lead generation, like LinkedIn outreach (automation), Cold email automation, and other lead generation channels</li><li>Top-notch verbal and written communication skills</li><li>Knowledge of Expandi.io and Lemlist.com is a plus</li></ul><p>contact us on whats app: 03394083399</p><p><b>Working hours:</b></p><ul><li>6 days per week</li><li>8 hours per day</li></ul><p>Job Types: Full-time, Contract<br/>Contract length: 24 months</p><p>Pay: Rs1.00 - Rs2.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>

SEO Expert

DOT MEDIA

<p><b>dot media</b> is seeking a highly analytical, creative, and results-driven <b>Digital Marketing Manager</b> to join our team in Islamabad. As an agency and content production house, we require a leader who can not only strategize and execute high-performing campaigns for multiple clients but also deeply integrate <b>content and brand strategy</b> into every digital initiative.</p><p><b>Location:</b> On-site at F/6-4, D-Chowk, Islamabad <b>Salary:</b> PKR 70,000 &ndash; 90,000 per month</p><p>Key Responsibilities (Revised)</p><ul><li><b>Client Management &amp; Coordination:</b> Serve as the primary point of contact for a portfolio of digital marketing clients. Conduct regular progress meetings, present campaign results and strategic plans, and manage client expectations to ensure strong, long-term relationships.</li><li><b>Team Leadership &amp; Management:</b> Lead, mentor, and manage the internal team, including digital marketing executives, social media specialists, and media buyers. Delegate tasks effectively, ensure timely project completion, and conduct performance reviews.</li><li><b>Campaign Strategy &amp; Execution:</b> Develop, plan, and execute comprehensive digital marketing strategies for multiple agency clients across various industries (B2B and B2C).</li><li><b>Performance Marketing:</b> Oversee and manage all <b>Paid Advertising</b> campaigns (Google Ads, Meta Ads, LinkedIn Ads, etc.) including budget allocation, bid strategy, and optimization to meet strict ROI/ROAS targets.</li><li><b>Content Strategy &amp; Oversight:</b> Work closely with the content production team to ensure all visual and written content aligns with client brand strategy, SEO best practices, and campaign objectives.</li><li><b>Copywriting &amp; Messaging:</b> Lead the development of high-converting <b>copywriting</b> for ads, landing pages, email marketing, and social media captions, ensuring a consistent and compelling brand voice.</li><li><b>SEO &amp; Web Performance:</b> Drive organic growth by developing and implementing technical and on-page <b>SEO strategies</b>; monitor website analytics and performance (Google Analytics 4).</li><li><b>Reporting &amp; Analysis:</b> Establish clear KPIs and use data to measure campaign effectiveness, prepare detailed performance reports, and provide <b>actionable recommendations</b> for optimization and future growth.</li></ul><p>Required Skills &amp; Qualifications</p><p>1. Agency-Specific Skillset</p><ul><li><b>3+ years of experience</b> in a dedicated Digital Marketing role, with at least <b>2 years at a Digital Marketing or Advertising Agency</b> handling multiple clients simultaneously.</li><li><b>Proven ability to manage teams</b> and complex client projects in a fast-paced environment.</li><li>Proven ability to manage <b>paid media budgets</b> ($5K+ monthly) and deliver high-impact results (Lead Generation, E-commerce Sales, Brand Awareness).</li><li>Strong <b>Project Management</b> skills, capable of coordinating designers, content writers, and media buyers.</li></ul><p>2. Technical &amp; Strategic Expertise</p><ul><li><b>Expert-level proficiency</b> in Google Ads, Meta Ads Manager, and Google Analytics 4.</li><li>In-depth knowledge of <b>SEO principles</b>, keyword research, and using tools like SEMrush, Ahrefs, or Moz.</li><li>Solid understanding of <b>Conversion Rate Optimization (CRO)</b> and A/B testing methodologies.</li></ul><p>3. Content, Copywriting &amp; Branding</p><ul><li><b>Exceptional copywriting and editing skills</b> with a proven portfolio of ad copy and engaging content.</li><li>Demonstrable experience in developing <b>Content Strategy</b> and mapping content (blog, video, social) to the customer journey/marketing funnel.</li><li>Good understanding of <b>Branding basics</b> (brand voice, positioning, and visual identity) and the ability to ensure digital campaigns uphold client brand guidelines.</li></ul><p>Requirements</p><ul><li>Bachelor's degree in Marketing, Communications, Business, or a related field.</li><li>Must be willing to work <b>On-site</b> in the Islamabad office (F/6-4, D-Chowk).</li><li>Excellent communication, presentation, and interpersonal skills for client-facing roles.</li><li>Highly organized, proactive, and adaptable to the fast-paced, multi-tasking environment of an agency.</li></ul><p><b>Apply Now and help us define the future of digital content.</b></p><p>Job Type: Full-time</p><p>Pay: Rs70,000.00 - Rs90,000.00 per month</p><p>Experience:</p><ul><li>Digital Marketing: 3 years (Preferred)</li></ul><p>Location:</p><ul><li>Islamabad (Required)</li></ul><p>Work Location: In person</p>

Digital Marketing Manager

Jantrah Tech Private Limited

<p>Start Your Career with Jantrah Tech!</p><p>We&rsquo;re looking for a creative and motivated <b>Social Media Intern</b> to join our growing team. If you&rsquo;re passionate about digital content, social platforms, and want to learn how businesses build their online presence, this is your chance!</p><p>Requirements:</p><ul><li>Basic knowledge of popular social media platforms (Facebook, Instagram, LinkedIn, TikTok, YouTube)</li><li>Interest in content creation and digital marketing</li><li>Enthusiasm to learn, experiment, and contribute creative ideas</li></ul><p>Qualifications:</p><ul><li>Intermediate or graduation in a relevant field</li><li>Completed a short course in Social Media / Digital Marketing (preferred but not required)</li></ul><p>Benefits:</p><ul><li>Real-world experience managing business social media accounts</li><li>Hands-on mentorship from marketing professionals</li><li>Opportunity to work on live campaigns and creative content</li><li>A letter of recommendation and internship certificate</li></ul><p><b>Job Type:</b> Unpaid Internship</p><p>Note: It's an office-based job, not for work from home.</p><p>Office Address: 2nd Floor, Sunrise Plaza, Ghori Town Phase 5 Islamabad</p><p>Contact 03115254544 (WhatsApp) .</p><p>Job Types: Full-time, Internship<br/>Contract length: 6 months</p><p>Pay: From Rs1,000.00 per month</p><p>Work Location: In person</p>

Social Media Marketing Intern

Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div><div><div>
WHO WE ARE</div></div><div><ul><li><div>
RBRO Solutions is a software and solutions company that provides best-of-breed products to the legal and corporate legal markets. Work with a modern, agile team utilizing the latest and greatest technologies to ensure we continue to innovate and remain one of the top companies in our industry. We are passionate about serving our customers worldwide with the best technology available.</div></li></ul></div><div><ul><li><div>
Our Core Values are: Innovation, Experience, Excellence, Partnership, Balance, Integrity, Diversity, &amp; Gratitude</div></li></ul></div><div></div><div><div>
WHAT TO EXPECT</div></div><div><ul><li><div>
Build your career with a vibrant technology company</div></li></ul></div><div><ul><li><div>
Be challenged and work in a collaborative team environment</div></li></ul></div><div><ul><li><div>
Look forward to a competitive salary and medical benefits</div></li></ul></div><div></div><div><div>
ABOUT THE ROLE</div></div><div></div><div><div><br>
Position Summary</div></div><div></div><div><div><br>
The Marketing Executive will report to the Director of Sales and Marketing. This role will oversee the execution of strategies and implementation plans for comprehensive marketing campaigns, event logistics and planning, lead generation, and business development.</div></div><div></div><div><div><br>
Accountabilities &amp; Responsibilities</div></div><div></div><div><div><br>
Campaign Support</div></div><div><ul><li><div>
Assist in the planning, execution, and tracking of marketing campaigns (email, social media, events, digital ads).</div></li></ul></div><div><ul><li><div>
Drive marketing campaigns to generate leads</div></li></ul></div><div><ul><li><div>
Coordinate marketing schedules, deadlines, and project timelines.</div></li></ul></div><div><ul><li><div>
Help prepare marketing presentations and sales collateral.</div></li></ul></div></div><div><div><div>
Content Creation</div></div><div><ul><li><div>
Draft and proofread marketing copy for newsletters, social media posts, blog articles, and promotional materials.</div></li></ul></div><div><ul><li><div>
Source and edit images, graphics, and videos for marketing content.</div></li></ul></div><div><ul><li><div>
Ensure brand consistency across all channels.</div></li></ul></div><div><div>
Social Media &amp; Digital Marketing</div></div><div><ul><li><div>
Manage and schedule social media posts across company platforms.</div></li></ul></div><div><ul><li><div>
Monitor social media engagement and respond to comments/messages.</div></li></ul></div><div><ul><li><div>
Track online metrics and assist in analyzing results to improve strategies.</div></li></ul></div><div><div>
Event &amp; Campaign Coordination</div></div><div><ul><li><div>
Help organize and promote webinars, conferences, and trade shows.</div></li></ul></div><div><ul><li><div>
Coordinate with vendors, suppliers, and partners for marketing-related activities.</div></li></ul><div><div><div>
Administrative Support</div></div><div><ul><li><div>
Maintain the marketing database and update contact lists.</div></li></ul></div><div><ul><li><div>
Handle purchase orders, invoices, and budget tracking for marketing activities.</div></li></ul></div><div><ul><li><div>
Support the team with general administrative tasks and other duties as required</div></li></ul></div><div></div><div><div><br>
ABOUT THE CANDIDATE</div></div><div></div><div><div><br>
Qualifications &amp; Experience</div></div></div><div></div><div><div><ul><li><div><br>
Diploma or bachelor&rsquo;s degree in marketing, communications, business, or related field (or equivalent work experience)</div></li></ul></div><div><ul><li><div>
Minimum 2 years of work experience in Marketing, Demand Generation, or Sales Development</div></li></ul></div><div><ul><li><div>
Understanding and familiarity with brand building and brand management</div></li></ul></div><div><ul><li><div>
Awareness of internet marketing techniques, technologies, and solutions</div></li></ul></div><div><ul><li><div>
Experience working with mass email tools (ex. MailChimp)</div></li></ul></div><div><ul><li><div>
Understanding of Salesforce or other CRM</div></li></ul></div><div><ul><li><div>
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).</div></li></ul></div><div></div><div><div><br>
Personal Traits</div></div><div></div><div><ul><li><div><br>
Excellent written and verbal communication skills.</div></li></ul></div><div><ul><li><div>
A self-starter, a problem-solver, and a creative thinker</div></li></ul></div><div><ul><li><div>
High level of energy and enthusiasm</div></li></ul></div><div><ul><li><div>
Strong analytical skills and good attention to detail</div></li></ul></div><div><ul><li><div>
Ability to manage multiple projects and meet deadlines.</div></li></ul></div><div><ul><li><div>
Strives to excel in the given role</div></li></ul></div><div></div><div><div><br>
COMPETENCIES</div></div><div><div>
Action Oriented (1)</div></div></div><div><div>
Customer Focus (15)</div></div><div><div>
Drive for results (53)</div></div><div><div>
Time Management (62)</div></div><div><div>
Written Communications (67)</div></div></div></div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Marketing Executive

Explore 1068+ Team lead social media contact center in Islamabad this October. Find roles across top companies and apply now to boost your career.

1068 team lead social media contact center jobs IN Islamabad

Team Lead-Social Media-Contact Center

Team Lead-Social Media-Contact Center

Team Lead-Contact Center

SEO Expert

Digital Marketing Manager

Social Media Marketing Intern

Marketing Executive