ads specialist

business development specialist Jobs in Islamabad

business development specialist

client relationship & revenue specialist Jobs in Islamabad

client relationship & revenue specialist

client relationship specialist Jobs in Islamabad

client relationship specialist

collections specialist

customer service specialist

Abacus Outsourcing

Customer Service Specialist (CSS)&mdash;Walk-in Interviews at Abacus BPO, IslamabadWe are hiring dynamic customer service representatives for our ongoing international project(s). Candidates must be proficient in the English language.Bring an updated CV and CNIC. Interviews will be conducted on the spot.<ul><li>Location: Plot No. 348-352, Street No. 5, Near Wilson, I-9/3, Islamabad, Pakistan.</li><li>Walk-in Dates: 26-Dec-2025.</li><li>Timings: 11:00 AM - 5:00 PM</li></ul>Roles Available:<ul><li>Inbound Calls</li><li>International Projects</li></ul>Requirements:<ul><li>Strong verbal proficiency in English language is a must</li><li>O' Levels A-Levels/Intermediate/Bachelor&rsquo;s or above</li></ul>* Prior experience is not required.Benefits:<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Career growth</li></ul>Working Hours:<ul><li>5 days a week ( Sat/Sun Off )</li><li>9-hour shift</li></ul>Contact:<ul><li>Phone: 0329-3957952</li><li>Email: hr.isb@abacus-global.com</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Service Specialist (CSS)

Company: Abacus BPO, Islamabad Location: I-9/3, Islamabad , Pakistan Shift Timing: 6:00 PM &ndash; 3:00 AM (5 days a week) Salary: Rs. 60,000 &ndash; Rs. 75,000/month Start Date: Immediate openings availableJob Overview: We&rsquo;re hiring enthusiastic Customer Service Specialists for international voice-based projects. If you're fluent in English and eager to work in a fast-paced environment, this is your chance to grow with a leading global team.Who Should Apply:<ul><li>Fresh graduates or students with O/A Levels, Intermediate, or Bachelor&rsquo;s degree</li><li>Strong command of spoken English (neutral or US accent preferred)</li><li>Willing to work night shifts and in-office (Islamabad)</li><li>Energetic, punctual, and customer-focused</li></ul>Key Responsibilities:<ul><li>Respond promptly and accurately to customer inquiries, delivering effective and timely solutions.</li><li>Establish and nurture strong customer relationships to uphold service excellence.</li><li>Monitor, communicate, and resolve service-related issues efficiently while maintaining a strong focus on customer satisfaction.</li><li>Consistently ensure the delivery of a superior customer experience, contributing to high Quality Assurance (QA) standards.res</li></ul>Important Notes:<ul><li>This is a voice-based customer service role &ndash; strong spoken English is essential</li><li>On-site position only &ndash; remote work is not available</li><li>Night shift is mandatory</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives</li><li>Medical insurance coverage</li><li>Career development and growth opportunities</li><li>Friendly and professional work environment</li></ul>About Us: Abacus Consulting has been providing innovative business solutions for over 35 years. With a strong commitment to excellence and collaboration, we support organizations in unlocking their full potential through technology and talent.How to Apply:Apply via Indeed or send your CV directly on Whatsapp at 03485616568Note: We have daily walk-in interviews from 11:00 AM to 04:00 PM at the Abacus Office, Isb (Address: Plot No. 348-352, Plot 349 Street 1, near Wilson, I-9/3 I 9/3 I-9, Islamabad, 44000).Females are strongly encourage to apply.Job Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>Are you available to work in night shift? </li><li>Are you fluent in spoken English language? </li></ul>Work Location: In person

Customer Service Specialist - Night Shift, Islamabad

Nextgen charge

Job Title: EV Charger Technical Support SpecialistCompany: Nextgen Charge Location: Islamabad/Rawalpindi Employment Type: Full-timeAbout UsNextgen Charge is a fast-growing EV charging solutions provider working towards delivering nationwide installation, maintenance, and support. As demand for EV charging rapidly increases, we&rsquo;re expanding our technical support team to ensure customers receive fast, reliable, and expert assistance.Role OverviewWe are seeking a motivated and customer-focused EV Charger Technical Support Specialist to handle incoming support calls, diagnose charger issues over the phone, and coordinate with our installation and engineering teams. No prior EV charger experience is required &mdash; full training will be provided, along with ongoing access to an expert support engineer.Key Responsibilities<ul><li>Answer customer support calls and provide professional, friendly assistance.</li><li>Diagnose EV charger issues remotely using step-by-step troubleshooting methods provided during training.</li><li>Guide customers through rebooting, connectivity checks, app pairing, and basic hardware resets.</li><li>Log cases accurately into our CRM system.</li><li>Escalate complex issues to our expert technician when required.</li><li>Coordinate warranty claims, service visits, or part replacements.</li><li>Provide updates to customers regarding their support ticket or ongoing fixes.</li><li>Maintain high service quality standards and meet response-time targets.</li></ul>What We Provide<ul><li>Full, extensive training on all charger models we install.</li><li>Scripts and troubleshooting guides for easy diagnosis.</li><li>Ongoing support from a senior EV charger expert for any issues you can&rsquo;t resolve.</li><li>A positive, growth-focused team environment.</li><li>Opportunities for progression into field technician roles or senior support.</li></ul>Required Skills<ul><li>Excellent communication and customer service skills.</li><li>Ability to stay calm and helpful while assisting customers over the phone.</li><li>Basic understanding of electrical devices or willingness to learn.</li><li>Problem-solving skills and a logical mindset.</li><li>Ability to follow step-by-step technical procedures.</li><li>Competent using computers, apps, and CRM systems.</li></ul>Preferred (but not essential)<ul><li>Experience in technical support, IT helpdesk, or telecoms.</li><li>Experience in EV charging, smart home devices, or electrical systems.</li></ul>SalaryCompetitive + performance bonuses. Full training provided.Job Types: Full-time, Part-timePay: Rs50,000.00 - Rs70,000.00 per monthExpected hours: 50 &ndash; 70 per weekWork Location: In person

Technical Customer Service Advisor

Golden Hawk Technologies

Job Title: Quality Assurance SpecialistLocation: DHA Phase 2, IslamabadTimings: 1:00 PM &ndash; 10:00 PM (Monday to Friday)Department: Quality AssuranceJob Overview:We are looking for a dedicated and detail-oriented Quality Assurance Specialist - BPO to oversee and maintain the quality standards of our customer support operations. The ideal candidate will be responsible for monitoring calls, evaluating overall team performance, providing feedback, training new resources, and ensuring compliance with company policies. This role requires strong communication skills, analytical thinking, and the ability to work closely with both management and frontline teams to drive continuous improvement.Key Responsibilities:Monitor and evaluate inbound/outbound calls to ensure quality, compliance, and adherence to company standards.Conduct mock call tests for new hires to assess readiness before live operations.Train and coach new resources on call handling, communication etiquette, and company processes.Prepare and maintain a weekly schedule for all team members.Monitor the overall performance of every team in operations and highlight areas of improvement.Identify skill gaps and recommend targeted training sessions to improve performance.Provide constructive feedback and share regular QA reports with management.Collaborate with team leads and HR to ensure consistent quality across all shifts.Check hourly status updates and ensure daily stand-ups are conductedSupport management in implementing strategies for continuous improvement in customer satisfaction.Requirements:3 to 4 years of experience as a QA Specialist/QA Analyst/Trainer in a BPO or call center environment.Strong knowledge of call monitoring, quality standards, and customer service best practices.Proven ability to evaluate and track team performance across operations.Excellent communication and interpersonal skills.Ability to prepare schedules and manage team performance effectively.Strong problem-solving and coaching abilities.Ability to work under pressure and manage multiple tasks effectively.Perks &amp; Benefits:Competitive salary package.Growth opportunities in a professional work environment.Training and development opportunities.Job Type: Full-timePay: Rs120,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in training?</li></ul>Experience:<ul><li>B2B &amp; B2C Operations : 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Quality Assurance Specialist - BPO

Provox Global Solutions

<ul><li>Live Chat Support:</li></ul>&middot; Provide real-time assistance to tenants, property owners, and other stakeholders via live chat on the website or other platforms.&middot; Respond to inquiries about property listings, lease agreements, rent payments, maintenance requests, and other property-related issues.<ul><li>Email Support:</li></ul>&middot; Respond to emails from tenants, property owners, and other stakeholders in a timely and professional manner.&middot; Address concerns, provide property-related information, and resolve issues effectively.<ul><li>Inbound Call Support:</li></ul>&middot; Answer inbound calls from tenants, property owners, and other stakeholders.&middot; Provide assistance with inquiries related to properties, leases, payments, maintenance, and other services.&middot; Escalate complex issues to the appropriate team and follow up to ensure resolution.<ul><li>Property and Lease Knowledge:</li></ul>&middot; Stay updated on property listings, lease agreements, and company&rsquo;s policies to provide accurate information to customers.&middot; Assist tenants and property owners with property-related inquiries, such as availability, pricing, and amenities.<ul><li>Performance Metrics:</li></ul>&middot; Meet or exceed key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction scores.<ul><li>Team Collaboration:</li></ul>&middot; Work closely with property managers, maintenance teams, and other support staff to resolve customer issues efficiently.&middot; Provide feedback to improve customer support tools and processes.Education and Experience&middot; Bachelor&rsquo;s degree or equivalent&middot; 1&ndash;3 years of experience in customer support, chat support, or a similar role.&middot; Experience in property management or real estate is preferred but not required.&middot; Familiarity with live chat and email support tools is a plus.Job Type: Full-timeAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>This is an onsite role based in Naval Anchorage Islamabad. Can you commute to our office location?</li><li>This is a Night Shift position and requires to work from 07PM to 04AM, Monday to Friday. Do you agree and work as per schedule?</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Virtual Assistant (VA)

EIkon7

Position Title: Customer Services Representative (Data Entry) Experience Level: Fresh Salary Range: PKR 42,000 &ndash; 45,000 Shift: NightJob Description:<ul><li>Accurately enter customer and account data by inputting text-based and numerical information from source documents within specified timelines.</li><li>Compile, verify, and sort information according to established priorities to prepare data for computer entry.</li><li>Review data for deficiencies or errors, resolve inconsistencies where possible, and verify output accuracy.</li><li>Research and obtain additional information for incomplete or unclear documents.</li><li>Apply appropriate data processing techniques and procedures.</li><li>Generate reports, store completed work in designated locations, and perform regular backup operations.</li><li>Scan documents and print files as required.</li><li>Maintain strict confidentiality of information at all times.</li><li>Respond to data-related queries and retrieve relevant files when necessary.</li><li>Comply with data integrity and security policies.</li><li>Ensure proper use of office equipment and promptly report any malfunctions.</li></ul>Skill Requirements:<ul><li>Strong communication skills.</li><li>Basic computer proficiency.</li><li>Working knowledge of MS Office and data management programs.</li><li>High level of attention to detail.</li><li>Ability to maintain confidentiality.</li></ul>Job Type: Full-timePay: Rs42,000.00 - Rs45,000.00 per monthWork Location: In personExpected Start Date: 12/01/2026

Customer Services Representative (Data Entry) - NightShift Job

Eposmatic (Pvt) Ltd

Job Title: Support &amp; Data Entry SpecialistLocation: IslamabadJob Type: Full-TimeDepartment: Customer SupportAbout Us:EPOSMATIC is a rapidly growing restaurant management software company serving hundreds of restaurants across Pakistan &amp; UAE. We are looking for a Support &amp; Data Entry Specialist to join our Islamabad team and play a vital role in ensuring smooth client operations and backend support.Key Responsibilities:<ul><li>Provide first-level support to customers via call and WhatsApp.</li><li>Handle software-related queries and guide customers through issue resolution.</li><li>Ensure data integrity and timely updates for restaurant menus, pricing, staff, etc.</li><li>Follow up with clients post-resolution to ensure satisfaction and issue closure.</li></ul>Requirements:<ul><li>Minimum Bachelor&rsquo;s degree.</li><li>Proven experience in customer support or data entry roles preferred.</li><li>Strong computer skills (MS Excel, Google Sheets, data entry platforms).</li><li>Good communication skills in English and Urdu (spoken &amp; written).</li><li>Ability to handle multiple tasks and work in a fast-paced environment.</li><li>Detail-oriented with excellent organizational skills.</li><li>Team player with a proactive and positive attitude.</li></ul>Working Days: Monday to SaturdayTimings: 8:30 AM &ndash; 5:30 PMLocation: IslamabadHow to Apply:Interested candidates can send their CVs to &quot;hr@eposmatic.com&quot;with the subject line &ldquo;Support &amp; Data Entry Specialist - Islamabad&rdquo;.Job Type: Full-timePay: Rs30,000.00 - Rs70,000.00 per monthWork Location: In person

Support & Data Entry Specialist

Explore 421+ Customer service specialist in Islamabad this January. Find roles across top companies and apply now to boost your career.