it service desk analyst Jobs in Islamabad

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sales and marketing specialist Jobs in Islamabad

sales and marketing specialist

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customer sales executive

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customer sales representative (csr)

customer service / virtual assistant Jobs in Islamabad

customer service / virtual assistant

customer service specialist

BIGO

<div>
 
 
 Bigo Live-Pakistan-Customer Service Specialist(User Operations)
 
 
 
 
 
 
 
 Responsibilities
 
 
 <ol>
 <li>
 Enhance VIP user satisfaction, engagement, and loyalty. Exhibit strong execution skills to achieve measurable targets in user activity, retention, and revenue growth.
 </li>
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 Extract key insights from data to identify and address user recharge obstacles, adjusting tactics swiftly.
 </li>
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 Organize a minimum of three innovative and engaging online events each quarter aimed at increasing VIP participation.
 </li>
 <li>
 User Needs &amp; Service Management: Provide effective customer service solutions to ensure high levels of satisfaction and loyalty among VIP users.
 </li>
 </ol>
 
 
 
 
 
 Requirements
 
 
 <ol>
 <li>
 Bachelor&rsquo;s degree or higher, proficiency in English.
 </li>
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 Proficiency in data analysis tools (Excel, SQL, etc.), with the ability to develop data-driven operational strategies.
 </li>
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 High execution capability and accountability, with a proven track record of meeting or exceeding goals, particularly in managing low user engagement.
 </li>
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 Extensive experience in user operations and customer service, especially in handling high-value VIP user needs.
 </li>
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 Can accept rotational shift.
 </li>
 </ol>
 
 
 
 
 
 About BIGO
 
 
 
 
 
 
 
 
 WHO WE ARE
 
 
 
 BIGO is a fast-growing Singapore technology company established in 2014.
 
 
 Dedicated to creating a better-connected world for everyone, BIGO provides a portfolio of video broadcast and VoIP-related products and services powered by advanced Artificial Intelligence (AI) technology. The major products include Bigo Live, Likee (Formerly LIKE video), and imo, and the company now has over 300 million monthly active users in over 150 countries.
 
 
 To enable people to showcase, discover, and stay connected, BIGO is devoted to continuously innovating its AI capabilities, allowing our users to enjoy a positive, healthy, and creative online environment.
 
 
 At present, BIGO has 5 R&amp;D centers, in Singapore, U.S.A., Middle East, India, and China, and over 20 offices around the globe.
 
 
 For more information, please visit our website: www.bigo.sg
 
 
 
 
 
 
 OUR MISSION
 
 
 
 Connect the world and share beautiful moments.
 
 
 
 
 
 
 OUR VISION
 
 
 
 To be a content platform inspiring one billion people's lives.
 
 
 
 
 
 
 OUR KEY TO SUCCESS
 
 
 
 BIGO is dedicated to technology innovation. We own over 40 patents in VoIP/Video related technology, and over 60 patents are under the process of application.
 
</div>

Customer Service Specialist

Crown Brothers

<div>
 
 
 Company Overview
 
 
 
 
 Crown Brothers is an emerging leader in the Food &amp; Beverage industry, known for its premium tea blends that combine quality, flavor, and wellness. Our signature Black Crown Tea
 
 is a top choice in cafes, hotels, and restaurants, while
 
 Crown Fit Herbal Blend
 
 offers a healthy alternative crafted for wellness and weight management. As we expand into imported specialty foods, we aim to build a reliable supply chain to support our partners in the HORECA sector. At Crown Brothers, we are dedicated to delivering exceptional quality and value to our customers.
 
 
 
 
 
 
 Role: Sales and Marketing Specialist
 
 
 
 
 Location:
 
 Rawalpindi, Pakistan
 
 
 
 Employment Type:
 
 Full-time, On-site
 
 
 
 
 
 
 Role Description:
 
 
 
 
 We are looking for a motivated Sales and Marketing Specialist
 
 to join our team. You will develop and implement marketing strategies, identify and pursue sales leads, support customer acquisition, and maintain strong client relationships. Additional responsibilities include training team members, managing sales operations, and ensuring excellent customer service.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
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 Develop and execute sales and marketing strategies
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 Identify and pursue new sales leads and opportunities
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 Build and maintain strong client relationships
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 Provide training and guidance to sales team members
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 Analyze market trends and customer needs to maximize opportunities
 </li>
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 Ensure smooth sales operations and deliver exceptional customer service
 </li>
 </ul>
 <li>
 
 </li>
 
 
 Qualifications &amp; Requirements:
 
 
 <ul>
 <li>
 Strong communication and customer service skills
 </li>
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 Proven experience in sales and sales management
 </li>
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 Ability to achieve and exceed sales targets
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 Analytical thinking and problem-solving abilities
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 Bachelor&rsquo;s degree in Business, Marketing, or related field
 </li>
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 Experience in the Food &amp; Beverage or HORECA sector is a plus
 </li>
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 Self-motivated and able to thrive in a fast-paced, on-site environment
 </li>
 <li>
 
 Must have own bike, CNIC, and a professional reference
 
 </li>
 </ul>
 <li>
 
 </li>
 
 
 Compensation:
 
 
 <ul>
 <li>
 
 Minimum Salary:
 
 PKR 15,000
 </li>
 <li>
 
 Commission:
 
 2&ndash;10% on every gram sold &ndash; the more you sell, the more you earn
 </li>
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 At Crown Brothers, your earning potential is directly tied to your performance. Work hard, sell more, and maximize your income!
 </li>
 </ul>
</div>

Sales And Marketing Specialist

AlHaadi Mobilya (SMC-PVT) Ltd

Job Title: Senior Sales SpecialistDepartment: Sales Location: Islamabad Company: Enza HomeJob Summary:The Senior Sales Specialist will be responsible for driving showroom sales, managing high-value clients, and delivering an exceptional customer experience at Enza Home Islamabad. The role focuses on achieving sales targets, building strong client relationships, and mentoring junior sales staff while representing the premium brand of Enza Home.Key Responsibilities:Sales &amp; Client Management<ul><li>Achieve and exceed monthly and annual sales targets for the Islamabad showroom.</li><li>Manage high-value clients and key accounts, ensuring excellent customer service.</li><li>Understand client requirements and recommend suitable furniture products and solutions.</li><li>Conduct client meetings, presentations, and follow-ups to convert leads into sales.</li></ul>Relationship Building &amp; Retention<ul><li>Build and maintain long-term relationships with clients, designers, and architects.</li><li>Address client queries and complaints promptly to ensure satisfaction.</li><li>Maintain an organized client database for effective follow-up and retention.</li></ul>Showroom &amp; Product Expertise<ul><li>Demonstrate in-depth knowledge of furniture products, materials, finishes, and pricing.</li><li>Assist in visual merchandising and ensure showroom presentation aligns with brand standards.</li><li>Provide guidance to clients on product selection, placement, and customization options.</li></ul>Team Support &amp; Collaboration<ul><li>Mentor and support junior sales staff in client handling and sales techniques.</li><li>Collaborate with marketing and operations teams to align promotions and campaigns with sales objectives.</li><li>Share market insights, trends, and customer feedback with management.</li></ul>Reporting &amp; Documentation<ul><li>Prepare daily, weekly, and monthly sales reports.</li><li>Track performance against targets and identify areas for improvement.</li><li>Maintain accurate records of quotations, invoices, and client communications.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field.</li><li>3&ndash;5 years of experience in sales, preferably in furniture, retail, or lifestyle sectors.</li><li>Proven track record of achieving sales targets and managing high-value clients.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Customer-focused, professional, and results-driven.</li><li>Ability to manage multiple client interactions and projects simultaneously.</li></ul>Skills &amp; Competencies:<ul><li>Sales strategy &amp; target achievement</li><li>Client relationship management</li><li>Product knowledge (furniture &amp; interiors)</li><li>Negotiation &amp; presentation skills</li><li>Team mentoring &amp; collaboration</li><li>Reporting &amp; documentation</li><li>Customer service excellence</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Senior Sales Specialist (Furniture Industry)

Safa Worldwide Private Limited

About the RoleWe are seeking an experienced Email Marketing Specialist to lead our digital communication and support marketing efforts within the printing and packaging industry. This role focuses on building impactful campaigns, driving lead generation, and strengthening the company&rsquo;s online brand presence.Key ResponsibilitiesPlan, design, and execute B2B email marketing campaigns for printing, packaging, and labeling clientsDevelop branded, mobile-responsive email templatesCreate compelling email copy aligned with our brand voice and service offeringsSet up automated workflows for lead nurturing, product promotions, and customer retentionManage list segmentation, tagging, personalization.Track campaign performance (open rates, CTR, conversions) and implement optimization strategiesCollaborate with sales and design teams on messaging, graphics, and promotionsEnsure compliance with email deliverability and best practices_Highly Preferred_Packaging and Printing campaign background (strong preference given)Experience with CRM tools and ticketing systemsKnowledge of customer service best practicesQualificationsHands-on experience with Mailchimp, HubSpot, or similar platformsStrong writing and communication skillsUnderstanding of branding, design consistency, and digital marketing fundamentalsAbility to analyze performance data and adjust strategy accordinglyExperience in B2B, printing, packaging, manufacturing, or related industries is preferredWhat We OfferCompetitive salary: PKR 35,000 - 50,000 (based on experience)Onsite work environmentGrowth opportunities within the organizationSupportive team culture_Work Schedule_Night Shifts working hours with possible shift rotationsJob Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Email Marketing Specialist

Infigo Solutions

<div>
 
 
 Company Description
 
 
 
 Infigo Solutions is a growing software company dedicated to overcoming technological challenges and delivering innovative solutions tailored to business needs. We specialize in fostering long-term digital partnerships by aligning our software solutions with clients' business strategies for measurable success. With a team of highly skilled developers and IT professionals, we provide managed IT resources in the U.S. market, offering top talent without internal management constraints. Our emphasis lies in delivering exceptional service while empowering businesses to achieve their full potential.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time,
 
 on-site role
 
 for a Sales and Marketing Specialist. The Sales &amp; Marketing Specialist is responsible for driving business growth by identifying sales opportunities, executing marketing strategies, managing client relationships, and promoting the company's products or services. This role involves both strategic planning and hands-on execution to achieve revenue targets and expand market presence.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Identify potential leads, prospects, and new business opportunities.
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 <li>
 Conduct outreach via calls, email, LinkedIn, and networking channels.
 </li>
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 Present and demonstrate company services/products to potential clients.
 </li>
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 Build and maintain strong relationships with new and existing customers.
 </li>
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 Prepare proposals, quotations, and sales presentations.
 </li>
 <li>
 Negotiate and close deals to meet monthly and quarterly sales targets.
 </li>
 <li>
 Maintain CRM records, track sales pipeline, and report progress.
 </li>
 </ul>
 
 
 
 
 
 Required Skills
 
 
 <ul>
 <li>
 Strong communication and presentation skills.
 </li>
 <li>
 Excellent negotiation and persuasion abilities.
 </li>
 <li>
 Ability to analyze market trends and customer insights.
 </li>
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 Proficiency in using CRM tools and MS Office (Excel, PowerPoint).
 </li>
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 Knowledge of digital marketing, social media platforms, and lead generation.
 </li>
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 Time management and ability to work under pressure.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration, or related field.
 </li>
 <li>
 1&ndash;3 years of experience in sales, business development, or marketing.
 </li>
 <li>
 Experience in B2B or software/IT industry is a plus.
 </li>
 </ul>
 
 
 
</div>

Fuentes Tech

Location: Islamabad (On-site) Job Type: Full-time Shift: Night Shift (8:00 PM &ndash; 5:00 AM, 1-hour break) Salary: PKR 130,000 &ndash; 150,000 (based on experience)Full Job DescriptionJurixy is a growing digital solutions company offering Ecommerce Management, SEO, Digital Marketing, and Online Store Operations. We are looking for a skilled and motivated E-Commerce Specialist to manage our client&rsquo;s Amazon, Walmart, and eBay stores.The ideal candidate must have strong experience in marketplace management, listing optimization, inventory control, supplier coordination, and overall store performance improvement.ResponsibilitiesMarketplace Management<ul><li>Manage and optimize seller accounts on Amazon, Walmart, and eBay.</li><li>Monitor account health, handle notifications, and maintain compliance.</li><li>Oversee daily store operations and ensure smooth workflow.</li></ul>Product Sourcing &amp; Supplier Coordination<ul><li>Find and contact reliable suppliers for potential products.</li><li>Conduct product sourcing, research, and profitability analysis.</li><li>Maintain communication with suppliers regarding stock and orders.</li></ul>Listings &amp; Inventory<ul><li>Create, update, and optimize product listings.</li><li>Ensure correct pricing, variations, keywords, and product details.</li><li>Track and manage inventory across all marketplaces to prevent overselling.</li></ul>Sales Growth &amp; Optimization<ul><li>Identify new product opportunities.</li><li>Conduct competitor analysis and implement SEO-based listing improvements.</li><li>Suggest strategies to increase sales and visibility.</li></ul>Order &amp; Customer Support<ul><li>Monitor orders, returns, and refunds.</li><li>Coordinate with customer service teams as needed.</li></ul>Reporting<ul><li>Prepare daily/weekly/monthly performance reports.</li><li>Track sales trends and inventory forecasting.</li></ul>Requirements<ul><li>2&ndash;4 years of experience in Amazon, eBay, or Walmart store management.</li><li>Strong understanding of product sourcing, listing creation, and account management.</li><li>Knowledge of seller central tools, marketplace rules, and SEO optimization.</li><li>Good communication skills and attention to detail.</li><li>Ability to work independently and handle multiple tasks.</li><li>Must be comfortable with night shift (8 PM &ndash; 5 AM).</li></ul>Benefits<ul><li>Competitive salary: PKR 130,000 &ndash; 150,000</li><li>Performance-based incentives (optional to add)</li><li>Growth opportunities within Jurixy</li><li>Professional work environment</li></ul>Job Type: Full-timePay: Rs130,000.00 - Rs150,000.00 per monthExperience:<ul><li>Managed Amazon Store: 3 years (Preferred)</li><li>Managed Walmart Store: 3 years (Preferred)</li><li>Managed Ebay Store: 2 years (Preferred)</li></ul>Work Location: In person

E-commerce Specialist

MicroAgility

AMAZON PRODUCT RESEARCH &amp; SOURCING SPECIALIST | PRIVATE LABEL INNOVATION &amp; MARKET DISCOVERYBefore You Start: We'd highly appreciate if you read out complete details, understand the scope of this exciting role, and then complete your application process by visiting our ATS link here: www.bit.ly/AMZPRSLocation: First Floor, Office # 01, Sardar Arcade &ndash; 02, Markaz G-11, Islamabad Type: Full-Time, Onsite Hours: 7:00 PM - 4:00 AM (Aligned with EST Hours) Compensation: 130k - 160k (DOE) with higher offers for exceptional product research talentJoin MicroAgility APAC and be part of a people-first team that values respect, kindness, and growth, driving digital transformation with passion and purpose.Who We AreAt MicroAgility APAC, we&rsquo;re more than a digital transformation company - we&rsquo;re a community driven by collaboration, impact and creating meaningful experiences for everyone we serve. Since our expansion into the APAC region in 2015, we&rsquo;ve been empowering forward-thinking businesses across North America with data, technology, operations and experience design, all while fostering an inclusive, agile culture where your ambition thrives, your personal growth is celebrated, and you win big through teamwork.Ready to make a difference? Join us in building a brighter future together.&#65279;Your Role: Discover Winning Products, Shape New BrandsAs an Amazon Product Research &amp; Sourcing Specialist, you will be the strategic force behind identifying high-potential Private Label product opportunities and securing world-class suppliers. Your insight, product intuition, and innovation mindset will directly influence the brands we build for our North American clients.This is a high-impact role where you&rsquo;ll combine data, creativity, competitive intelligence, and global sourcing to recommend products that can win - and win big.What You&rsquo;ll DoDeep Product Research, Market Discovery &amp; Innovation Strategy&#10141; Conduct advanced, deep-dive product research across the US, Canada, UK, and emerging marketplaces.&#10141; Identify high-demand, low-competition, high-margin PL opportunities across multiple niches.&#10141; Evaluate market gaps by analyzing:<ul><li>Competitor weaknesses</li><li>Customer pain points</li><li>Review insights &amp; patterns</li><li>Pricing dynamics</li><li>Opportunity trends</li></ul>&#10141; Develop unique product differentiation and innovation ideas based on data, competitor gaps, and consumer psychology.&#10141; Build product justification reports with:<ul><li>Market demand</li><li>Keyword landscape</li><li>Competitor matrix</li><li>Revenue potential</li><li>Product risks</li><li>Proposed innovation angle</li></ul>&#10141; Use tools such as Helium 10, Jungle Scout, Keepa, Amazon Opportunity Explorer and manual research techniques.Global Product Sourcing &amp; Supplier Management&#10141; Source products from China, Vietnam, Pakistan, USA, EU, and other global supplier networks.&#10141; Identify and verify manufacturers beyond generic marketplaces when needed.&#10141; Evaluate suppliers based on:<ul><li>Pricing</li><li>MOQs</li><li>Lead times</li><li>Quality control</li><li>Communication quality</li><li>Past performance</li></ul>&#10141; Request quotations, negotiate pricing, evaluate samples, and recommend the best sourcing path.&#10141; Maintain a sourcing tracker and maintain relationships with potential manufacturers.Product Validation &amp; Decision Support<ul><li>Prepare well-structured Product Opportunity Reports for client and internal review.</li><li>Present product ideas with strong logic, data, and strategic reasoning.</li><li>Help clients compare product pathways and choose the most promising opportunities.</li></ul>Cross-Functional Collaboration<ul><li>Work with listing, design, and PPC teams to provide product insight that guides strong launches.</li><li>Coordinate with client teams to understand brand direction, niche preferences, and business goals.</li></ul>Who You AreYou are not a basic product hunter - you are a strategic thinker with strong product intuition and a deep understanding of Amazon Private Label dynamics. You thrive on uncovering hidden opportunities and thinking critically about markets, customers, and competition.We&rsquo;re looking for someone who brings:&#65279;&#65279;Must-Have Expertise<ul><li>3&ndash;6 years of deep, proven Private Label product research experience - across multiple niches and marketplaces.</li><li>Ability to conduct advanced research manually, not just tool dependency.</li><li>Experience transforming customer reviews and competitor data into innovation ideas.</li><li>Strong global sourcing experience (China + other manufacturing hubs).</li><li>Proficiency with Helium 10, Jungle Scout, Keepa, Opportunity Explorer.</li><li>Strong analytical, strategic, and problem-solving skills.</li></ul>Plus Points<ul><li>Strong understanding of consumer psychology and product positioning.</li><li>Ability to build structured product comparison decks and opportunities pipeline.</li><li>Experience dealing directly with suppliers (quotes, samples, negotiations).</li><li>Strong communication and presentation skills.</li></ul>Who Else Can ApplyCandidates with roles/titles such as:<ul><li>Private Label Product Research Specialist</li><li>Product Development Specialist</li><li>Amazon PL Strategist</li><li>Sourcing &amp; Procurement Specialist</li><li>eCommerce Product Strategist</li></ul>are encouraged to apply.&#65279;&#65279;Why Join UsAt MicroAgility APAC, we invest in you. Here&rsquo;s how we support your journey:<ul><li>Competitive Rewards: Market-leading salary, lead/placement incentives, annual increments, and performance bonuses.</li><li>Health &amp; Wellness: Comprehensive medical insurance (IPD/OPD), life insurance, and EOBI.</li><li>Work-Life Balance: 16 paid leaves, annual vacations, and pick-and-drop for female employees.</li><li>Team Vibes: Monthly team dinners, weekly cricket tournament and a fun, inclusive culture.</li><li>Financial Security: Contributory Provident Fund (PF) and punctuality bonuses.</li><li>Career Growth: Opportunities to learn, lead, and make a global impact.</li></ul>Ready to Lead Product Innovation?If you have a strong product intuition, a passion for discovering winning products, and the sourcing expertise to turn ideas into reality - we want to meet you. Apply now via our ATS at https://bit.ly/AMZPRS and let&rsquo;s build something extraordinary together.MicroAgility APAC is an equal opportunity employer committed to diversity and inclusion. We welcome applicants from all backgrounds, regardless of age, gender, race, religion, or any other characteristic. We believe diverse perspectives strengthen our team and drive innovation. Join us to grow, collaborate, and make a meaningful impact in a workplace that celebrates you.Job Type: Full-timePay: Rs130,000.00 - Rs160,000.00 per monthApplication Question(s):<ul><li>Please complete your application by visiting our ATS here: https://bit.ly/AMZPRS (Copy and paste it into any internet browser)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Amazon Product Research & Sourcing Specialist | Private Label Innovation & Market Discovery

Explore 420+ Customer service specialist in Islamabad this December. Find roles across top companies and apply now to boost your career.

420 customer service specialist jobs IN Islamabad

Customer Service Specialist

Sales And Marketing Specialist

Senior Sales Specialist (Furniture Industry)

Email Marketing Specialist

Sales And Marketing Specialist

E-commerce Specialist

Amazon Product Research & Sourcing Specialist | Private Label Innovation & Market Discovery