associate manager - technical support engineering

sales executive

associate - client services (sv-07) Jobs in Islamabad

associate - client services (sv-07)

associate client support ciq Jobs in Islamabad

associate client support ciq

associate manager - technical support engineering Jobs in Islamabad

associate, channels tech specialists Jobs in Islamabad

associate, channels tech specialists

customer service specialist

Abacus Outsourcing

<p><b>Job Description:</b></p><p>Managing customer service inquiries for our international clients over the phone</p><p>&middot; Identifying and assessing customers&rsquo; needs to achieve satisfaction</p><p>&middot; Build sustainable relationships and trust with customer accounts through open and interactive communication</p><p>&middot; Follow communication procedures, guidelines and policies</p><p><b>Requirements :</b></p><p>&middot; The applicants must possess exceptional writing skills and fluency in spoken English</p><p>&middot; The applicants must have strong communication &amp; interpersonal skills</p><p>&middot; Experience in international customer support/call centres is a plus</p><p>&middot; Candidates with O/A Level educational background or Graduates will be preferred</p><p>Package Details</p><p>&middot; Basic: Rs.60,000/- per month</p><p>&middot; Incentive: Rs.15000/- Performance based incentive</p><p>&middot; Shift Timings: (Night)</p><p>&middot; Working days: 5 days a week; Weekends Off.</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Customer Service Specialist

Jurixy Tech

<p><b>Location:</b> Islamabad (On-site)<br/><b>Job Type:</b> Full-time<br/><b>Shift:</b> Night Shift (8:00 PM &ndash; 5:00 AM, 1-hour break)<br/><b>Salary:</b> PKR 70,000 &ndash; 80,000 (Based on experience)</p><p><b>Job Description</b></p><p>Jurixy is a growing digital solutions company providing <b>E-commerce Management, SEO, Digital Marketing, and Online Store Operations</b> for US-based clients.</p><p>We are hiring an <b>E-Commerce Customer Service &amp; Account Support Specialist</b> with <b>excellent English communication skills</b> and hands-on experience handling <b>Amazon, Walmart, and eBay</b> seller accounts.</p><p>This role requires strong customer interaction skills, marketplace knowledge, and basic experience in <b>wholesale product hunting and listing creation</b>.</p><p><b>Key ResponsibilitiesCustomer Service (Primary Role)</b></p><ul><li>Handle customer inquiries via <b>Amazon, Walmart, and eBay</b> messaging systems.</li><li>Respond to customer messages <b>professionally and in fluent English</b>.</li><li>Resolve issues related to orders, returns, refunds, replacements, and delivery.</li><li>Maintain high <b>customer satisfaction and feedback ratings</b>.</li><li>Follow marketplace response time and communication policies.</li></ul><p><b>Marketplace Account Support</b></p><ul><li>Assist in managing <b>Amazon, Walmart, and eBay seller accounts</b>.</li><li>Monitor account notifications, performance metrics, and policy warnings.</li><li>Coordinate with internal teams to resolve account-related issues.</li><li>Help maintain account health and compliance.</li></ul><p><b>Wholesale Product Hunting (Support Level)</b></p><ul><li>Assist in <b>product hunting and research</b> for wholesale opportunities.</li><li>Analyze basic product data such as pricing, demand, and competition.</li><li>Help shortlist products suitable for Amazon &amp; Walmart marketplaces.</li></ul><p><b>Listing Creation Support</b></p><ul><li>Assist in creating and updating product listings.</li><li>Ensure accurate titles, bullet points, pricing, and product details.</li><li>Match products with existing listings where required (UPC / ASIN).</li></ul><p><b>Requirements</b></p><ul><li><b>Strong English speaking &amp; writing skills (Mandatory)</b></li><li><b>1&ndash;3 years of experience</b> in:</li><li>Amazon Customer Service</li><li>Walmart Marketplace Support</li><li>eBay Customer Service</li><li>Hands-on experience handling seller accounts and buyer communication.</li><li>Basic understanding of:</li><li>Wholesale product research</li><li>Listing creation process</li><li>Marketplace policies</li><li>Ability to multitask and handle customer issues professionally.</li><li>Comfortable working in <b>night shift (8 PM &ndash; 5 AM)</b>.</li></ul><p><b>Preferred Skills (Plus Point)</b></p><ul><li>Experience with Seller Central &amp; Walmart Seller Center tools.</li><li>Knowledge of order defect rate, late shipment, and return handling.</li><li>Experience in dispute handling and case management.</li><li>Familiarity with wholesale sourcing workflows.</li></ul><p><b>Benefits</b></p><ul><li>Competitive salary based on skills &amp; experience</li><li>Performance-based increments</li><li>Long-term career growth in eCommerce operations</li><li>Professional and supportive work environment</li><li>Exposure to US-based eCommerce marketplaces</li></ul><p><b>Experience Preference</b></p><ul><li>Amazon Customer Service: 4 <b>years (Preferred)</b></li><li>Walmart Customer Support: 2<b>&ndash;3 years (Preferred)</b></li><li>eBay Customer Support: <b>1&ndash;2 years (Preferred)</b></li></ul><p><b>Work Location:</b> In-person (Islamabad)</p><p>Job Type: Full-time</p><p>Pay: Rs70,000.00 - Rs80,000.00 per month</p><p>Experience:</p><ul><li>Amazon: 3 years (Preferred)</li><li>Walmart: 2 years (Preferred)</li><li>eBay: 2 years (Preferred)</li></ul><p>Work Location: In person</p>

E-Commerce Support Executive

UNIVERSAL LOGISTICS SERVICES (PRIVATE) LIMITED

<p><b>We&rsquo;re Hiring &ndash; Customer Service Officer (Islamabad)</b><br/>Join us as a Customer Service Officer and be part of a dynamic team driving world-class service in the logistics industry!</p><p><b>What We&rsquo;re Looking For:</b><br/>1. 1&ndash;2 years of experience in customer service (logistics/courier experience is a plus)<br/>2. Bachelor's Degree is must.<br/>3. Ability to handle calls, emails, and customer queries with professionalism<br/>4. Team player with a proactive approach</p><p><b>What You&rsquo;ll Do:</b><br/>-Support customers with import/export queries &amp; shipment updates<br/>-Ensure timely resolution of issues and complaints<br/>-Provide leads to sales from customer interactions<br/>-Create airway bills and coordinate with operations teams</p><p><b>Location: Main Faqir Aipee Road, I-11/3, Islamabad</b><br/><b>Apply Now: Send your CV to upspakistanhr@ups.com</b></p><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs55,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Work Location: In person</p>

Customer Service Officer

PromoGeneration

<div>
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  We are hiring: Reels and Short-Form Video Specialist (Instagram and TikTok)
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 </strong>
 This role is for someone who understands short-form video deeply and knows how to turn provided content into Reels that perform for both services and products.
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  What You Will Be Doing
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   Editing and producing high-performing Reels for Instagram and TikTok using provided content
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   Developing short-form video structures, hooks, and pacing for both service-based and product-based brands
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   Optimizing videos for platform-specific formats, trends, and audio
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   Staying updated with platform trends, formats, and performance patterns
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   Testing different hooks, edits, and storytelling approaches to improve results
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   Managing multiple video outputs at the same time
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  </li>
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  What We Are Looking For
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   Proven experience editing Reels and short-form videos that perform
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   Strong understanding of Instagram and TikTok algorithms and trends
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   Experience working with both services and products
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   Skilled in video editing tools such as Premier Pro, After Effects, or similar
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   Strong sense of timing, storytelling, and attention to detail
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   Creative, fast-moving, and execution-focused
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  </li>
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  Role expectations
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   This is an in-house role
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   Remote position
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   Working hours will follow 11 a.m - 8 p.m (can be full-time or part-time)
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  </li>
 </ul>
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  Important
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  Please apply only if short-form video editing is your core skill.
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  Applications must include direct links or references to Reels or TikTok videos you have edited. Profiles without relevant video examples will not be reviewed.
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</div>


Reel and Short-Form Video Specialist

Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div>
About Contour:</div><div><div>
Contour Software </div>started from Karachi in 2010, with a little over a dozen people, and has grown to 2,000 people in 13 years, with offices in Karachi, Lahore and Islamabad, serving client divisions located all across the globe.</div><div></div><div><div>
About Position:<br>
The Junior People Engagement Specialist at Contour will be dedicated to driving stronger engagement and opening up lines of communication with current and potential employees through managing all communications and events at Contour. The Junior People Engagement Specialist will work closing for the development and execution of strategic employee engagement initiatives for Contour Software that drives a culture of excellence. The incumbent will be responsible for helping promote a positive organizational culture and will be primarily responsible for the creation and execution of internal employee engagement and Human Resources communications campaigns and events; as well as collaborating with marketing, and employees throughout the organization to drive employee awareness and engagement by creating initiatives that promote the key objectives of the organization.</div><div></div><div>
Responsibilities:</div><ul><li><div>
Support and maintain the employee engagement programs and initiatives that support Contour's organizational goals and culture.</div></li><li><div>
Develop and communicate positive employee relation strategies and retention initiatives that foster and promote a culture of excellence.</div></li><li><div>
Establish and maintain measurement standards to provide meaningful information that will guide continual improvement and further increase employee engagement, satisfaction and retention.</div></li><li><div>
Responsible for ensuring content consistency of messages and alignment to overall company and HR strategy.</div></li><li><div>
Encourage the adoption of relevant social media best practices into the corporate culture and support the company's internal social media-related engagement projects, as well as recommend new systems and vehicles to improve the quality, consistency, and timeliness of the information.</div></li><li><div>
Research and work with different vendors (corporate gifts, printing, sound, decoration, and other event management vendors) and internal departments to build engagement plans proactively.</div></li><li><div>
Serve as project point person on specific segments of employee engagement and communications programs, including contests, meeting logistics, meeting recaps, budget summaries, etc., to ensure all engagement programs are successfully implemented.</div></li><li><div>
In collaboration with the Communications and Marketing Department, designs regular employee engagement communication vehicles for employees by creating multimedia messages.</div></li><li><div>
Supports design and administration components for employee engagement surveys.</div></li><li><div>
Act as the Human Resources communications coordinator for the launch of all Contour programs and events.</div></li><li><div>
Analyze information and identify workplace improvement needs.</div></li><li><div>
Evaluate the effectiveness of employee relations programs through the use of metrics.</div></li><li><div>
Stay informed and aware of organizational operations and initiatives and identify areas where additional internal associate engagement communication is needed and develop a plan to meet those needs.</div></li><li><div>
Support and collaboratively help to build engagement teams within the cross-functional areas of Human Resources and internal business partners alike.</div></li><li><div>
Perform other related duties as required and assigned.</div></li></ul><div><br>
Qualification:</div><ul><li><div>
Bachelors in any discipline, preferably HR or Marketing.</div></li><li><div>
At least 1 year of experience in a similar role.</div></li><li><div>
The ability to work autonomously and to deal with ambiguity is critical.</div></li><li><div>
Proven organizational skills &ndash; be willing to multi-task and operate in a fast-paced challenging environment.</div></li><li><div>
Solid facilitation and presentation skills.</div></li><li><div>
Highly organized, able to wear multiple hats, and accomplish a multitude of tasks in a fast-moving environment.</div></li><li><div>
Excellent communication skills (written and verbal).</div></li><li><div>
Must be a team player with demonstrated team experience.</div></li><li><div>
Exceptional customer service focus.</div></li><li><div>
Ability to maintain/manage confidential information.</div></li><li><div>
Strong interpersonal skills and ability to professionally interact with managers, staff, and officers at all levels of the organization with diplomacy and professionalism.</div></li><li><div>
Self-motivated, proactive, committed to continuous improvement.</div></li><li><div>
Strong analytical skills.</div></li><li><div>
Good time management and organizational skills.</div></li><li><div>
Ability to make sound judgments on job-related matters works with minimal supervision, demonstrates initiative, and manages multiple tasks and deadlines in a fast-paced environment.</div></li><li><div>
Ability to deal effectively and courteously with irate employees.</div></li><li><div>
Proficiency in Microsoft Office suite required.</div></li></ul><div><br>
Work shift:<br>
11 - 8 PM OR 12 - 9 PM PKT<br>
<br>
Job Location:<br>
Islamabad</div></div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Junior People Engagement Specialist

Think Higher Consultants

<p>The Customer Support Officer is responsible for providing excellent customer service to clients while supporting daily administrative operations of the visa consultation firm. This role serves as the first point of contact for clients and requires strong communication skills, discipline, and a professional approach to handling sensitive information.</p><p>Key Responsibilities</p><p>Customer Service Responsibilities:</p><p>&middot; Greet clients professionally and respond to inquiries via phone, email, and in person</p><p>&middot; Provide accurate information about visa consultation services and appointment procedures</p><p>&middot; Schedule, confirm, and manage client appointments</p><p>&middot; Follow up with clients regarding documentation, payments, and application status</p><p>&middot; Handle client concerns or complaints in a polite and professional manner</p><p>&middot; Maintain confidentiality of client personal and immigration-related information</p><p>Administrative Responsibilities:</p><p>&middot; Maintain and organize client records, files, and documentation</p><p>&middot; Assist consultants with case-related administrative tasks</p><p>&middot; Prepare basic reports, data entries, and correspondence</p><p>&middot; Manage office supplies and support daily office operations</p><p>&middot; Coordinate with internal departments to ensure smooth workflow</p><p>&middot; Ensure compliance with company policies and procedures</p><p>Qualifications</p><p>&middot; Bachelor&rsquo;s degree</p><p>&middot; 1&ndash;3 years of experience in customer service or administrative roles (experience in visa/immigration or service industry preferred not mandatory)</p><p>&middot; <b>Good fluency in English (spoken and written) is mandatory</b></p><p>&middot; Strong interpersonal and communication skills</p><p>&middot; Well-disciplined, punctual, and professional in appearance and conduct</p><p>&middot; Basic computer skills</p><p>&middot; Ability to multitask and work under pressure</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Customer Support Officer

MiHCM

<p><b>Job Title:</b> Junior Field Specialist<br/><b>Location:</b> Islamabad</p><p><b>Job Summary</b></p><p>We are looking for a motivated <b>Junior Field Specialist</b> to support field operations, installations, inspections, and basic technical tasks. This role is ideal for fresh graduates who are eager to learn and grow in a field-based technical environment.</p><p><b>Key Responsibilities</b></p><ul><li>Perform assigned field visits as per daily schedule</li><li>Assist in installation, maintenance, and troubleshooting of equipment</li><li>Collect site data, photos, and reports using a smartphone</li><li>Coordinate with the operations and technical teams</li><li>Ensure compliance with safety and company procedures</li><li>Provide timely updates and basic reporting from the field</li></ul><p><b>Eligibility &amp; Requirements</b></p><ul><li>Education: DAE (Diploma of Associate Engineer) in any discipline</li><li>Experience: Fresh graduates are encouraged to apply</li><li>Age: 18 to 25 years</li><li>Must own a smartphone</li><li>Must have a motorbike</li><li>Valid driving license (motorbike)</li><li>Local resident of Islamabad</li><li>Willingness to work in field condition</li></ul><p><b>Salary: </b>40-45K</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Junior Field Specialist

Explore 99+ Customer service specialist in Islamabad this February. Find roles across top companies and apply now to boost your career.