associate-client support (tmt) Jobs in Islamabad

associate-client support (tmt)

services operations analyst Jobs in Islamabad

services operations analyst

ads specialist

associate, client support (nfc) Jobs in Islamabad

associate, client support (nfc)

client relationship & revenue specialist Jobs in Islamabad

client relationship & revenue specialist

client support specialist

BroadDigix (Pvt) Ltd.

About the RoleWe&rsquo;re looking for an energetic and customer-focused professional to join BroadDigix as a Client Relationship &amp; Revenue Specialist. You&rsquo;ll play a key part in guiding clients toward the ideal technology solutions while providing exceptional ongoing support. If you thrive on building connections, tackling challenges, and surpassing goals, this position is tailored for you.What You&rsquo;ll DoDrive Revenue &amp; Expansion<ul><li>Gain insight into client needs and propose the most effective BroadDigix products.</li><li>Initiate contact with leads through outbound calls, customized emails, and interactive demonstrations.</li><li>Reliably achieve or exceed sales quotas each month and quarter.</li><li>Document all interactions meticulously and keep our CRM system current.</li></ul>Deliver Superior Customer Experience<ul><li>Act as the main contact point for inquiries via telephone, email, online chat, or direct meetings.</li><li>Support new customers during initial setup and help established ones optimize usage.</li><li>Address concerns swiftly, escalating technical matters as required while maintaining clear communication.</li></ul>Cultivate Strong Client Bonds<ul><li>Establish dependable, ongoing relationships founded on trust.</li><li>Solicit client feedback and forward valuable suggestions to product and development teams for continuous improvement.</li></ul>Collaborate Internally<ul><li>Work alongside marketing, engineering, and support departments to execute successful strategies and seamless client interactions.</li><li>Contribute to ongoing training sessions and team collaborations to enhance skills and knowledge.</li></ul>What We&rsquo;re Looking ForEssential Skills<ul><li>Outstanding communication skills, both spoken and written, with a friendly and professional tone.</li><li>Proven track record of efficient and effective problem-solving.</li><li>Ability to perform well in a fast-paced, evolving setting.</li><li>Proactive mindset with a strong orientation toward achieving results.</li><li>Excellent teamwork capabilities alongside independent initiative.</li></ul>Preferred Experience<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Information Technology, or a related area.</li><li>1&ndash;3 years in revenue generation, client support, or relationship management (experience in technology preferred).</li><li>Practical knowledge of CRM systems (such as HubSpot, Salesforce, or similar tools).</li><li>Familiarity with standard office suites like Microsoft Office or Google Workspace.</li></ul>Why Join BroadDigix?<ul><li>Competitive salary with bonus (commensurate with experience)</li><li>Promising career progression with regular training and expert mentoring</li><li>Diverse and inclusive workplace that celebrates all contributions</li><li>Opportunity to work on groundbreaking tech solutions with tangible impact</li></ul>BroadDigix is an equal-opportunity employer. We value diversity and invite applications from all qualified individuals, irrespective of gender, origin, or personal identity.Job Type: Full-timePay: Rs70,000.00 - Rs120,000.00 per monthWork Location: In person

Client Relationship & Revenue Specialist

Hashtag Media

****Please read the requirements carefully before applying****Job Title: Virtual Assistant (FEMALE) Job Type: Remote, Full-TimeTimings: 9 pm-6 am Location: Gulberg Greens, Islamabad Days: Monday to SaturdayJob Overview:Hashtag Media is a creative digital agency specializing in web design, web development, branding, and digital marketing. We are expanding our team and seeking an experienced Female Virtual Assistant to help us efficiently manage communication on Fiverr and Upwork. The ideal candidate will handle client inquiries, monitor inboxes, maintain records of conversations, and escalate important matters promptly.Key Responsibilities<ul><li>Monitor Inboxes: Regularly check for new messages and inquiries on both Fiverr and Upwork.</li><li>Respond to Inquiries: Reply to client messages in a timely and professional manner.</li><li>Initial Triage: Screen messages to determine if they can be handled directly or require escalation.</li><li>Communication: Immediately notify about urgent or complex client requests.</li><li>Maintain Records: Keep track of ongoing conversations and project statuses for smooth follow-ups.</li><li>Collaborate with the internal team through designated communication channels to align on client communication, project updates, and timelines.</li></ul>What We&rsquo;re Looking For<ul><li>Experience: Minimum 1 year of proven experience in client handling, customer support, or a related role.</li><li>Familiarity with Freelance Platforms: Previous experience with Fiverr and Upwork is a plus.</li><li>Communication Skills: Strong written communication skills with the ability to write clear, concise, and friendly messages.</li><li>Reliability: Must be dependable and consistent in monitoring and responding to messages.</li><li>Independence: Ability to work independently, take initiative, and manage tasks without constant supervision.</li></ul>Note: This is primarily a remote role, with six working days a week. However, the employee is required to attend the office as needed or when requested by the management.Interested candidates can share their resumes at career@hashtagmedia.aeJob Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Location:<ul><li>Islamabad (Preferred)</li></ul>Work Location: Hybrid remote in Islamabad

Virtual Assistant (Female)

Eposmatic (Pvt) Ltd

Job Title: Support &amp; Data Entry SpecialistLocation: IslamabadJob Type: Full-TimeDepartment: Customer SupportAbout Us:EPOSMATIC is a rapidly growing restaurant management software company serving hundreds of restaurants across Pakistan &amp; UAE. We are looking for a Support &amp; Data Entry Specialist to join our Islamabad team and play a vital role in ensuring smooth client operations and backend support.Key Responsibilities:<ul><li>Provide first-level support to customers via call and WhatsApp.</li><li>Handle software-related queries and guide customers through issue resolution.</li><li>Ensure data integrity and timely updates for restaurant menus, pricing, staff, etc.</li><li>Follow up with clients post-resolution to ensure satisfaction and issue closure.</li></ul>Requirements:<ul><li>Minimum Bachelor&rsquo;s degree.</li><li>Proven experience in customer support or data entry roles preferred.</li><li>Strong computer skills (MS Excel, Google Sheets, data entry platforms).</li><li>Good communication skills in English and Urdu (spoken &amp; written).</li><li>Ability to handle multiple tasks and work in a fast-paced environment.</li><li>Detail-oriented with excellent organizational skills.</li><li>Team player with a proactive and positive attitude.</li></ul>Working Days: Monday to SaturdayTimings: 8:30 AM &ndash; 5:30 PMLocation: IslamabadHow to Apply:Interested candidates can send their CVs to &quot;hr@eposmatic.com&quot;with the subject line &ldquo;Support &amp; Data Entry Specialist - Islamabad&rdquo;.Job Type: Full-timePay: Rs30,000.00 - Rs70,000.00 per monthWork Location: In person

Support & Data Entry Specialist

AlHaadi Mobilya (SMC-PVT) Ltd

Job Title: Senior Sales SpecialistCompany: Enza Home Location: Islamabad, Pakistan Department: Retail Sales Employment Type: Full-timeJob SummaryEnza Home is seeking an experienced and customer-focused Senior Sales Specialist to drive high-value sales, deliver an exceptional client experience, and support the retail sales team in achieving showroom targets. The role requires strong product knowledge, advanced selling skills, and the ability to handle premium clients while maintaining Enza Home&rsquo;s brand standards.Key Responsibilities<ul><li>Manage and close high-value and complex sales transactions</li><li>Deliver personalized consultations to walk-in and repeat clients</li><li>Achieve and exceed individual and showroom sales targets</li><li>Guide and support junior sales staff with best sales practices</li><li>Handle quotations, negotiations, and order documentation</li><li>Build and maintain long-term customer relationships and client databases</li><li>Coordinate with logistics and installation teams to ensure smooth order fulfillment</li><li>Resolve customer concerns and ensure high satisfaction levels</li><li>Assist in maintaining showroom presentation and visual merchandising standards</li><li>Provide regular sales performance updates and feedback to management</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree or equivalent (preferred)</li><li>Proven experience in premium retail or furniture sales</li><li>Strong negotiation, closing, and relationship management skills</li><li>Excellent communication and presentation abilities</li><li>Customer-centric approach with attention to detail</li><li>Ability to mentor and support team members</li><li>Proficiency in MS Office / POS systems</li></ul>Experience<ul><li>Minimum 4&ndash;7 years of retail sales experience, preferably in furniture or lifestyle brands</li></ul>What We Offer<ul><li>Competitive salary with attractive commission structure</li><li>Opportunity to work with an internationally recognized premium furniture brand</li><li>Professional, performance-driven, and growth-oriented environment</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Senior Sales Specialist

Job Title: Business Development SpecialistCompany: Enza Home Location: Islamabad, Pakistan Department: Business Development &amp; Sales Employment Type: Full-timeJob SummaryEnza Home is looking for a proactive and results-oriented Business Development Specialist to identify new business opportunities, build strategic partnerships, and drive revenue growth. The role focuses on expanding Enza Home&rsquo;s presence in corporate, real estate, hospitality, and institutional markets while supporting long-term brand growth in the region.Key Responsibilities<ul><li>Identify and develop new business opportunities in corporate, real estate, hospitality, and institutional sectors</li><li>Build and maintain relationships with architects, interior designers, developers, and corporate clients</li><li>Generate and manage a strong sales pipeline through market research, networking, and client outreach</li><li>Prepare business proposals, presentations, and quotations tailored to client needs</li><li>Conduct market analysis to identify trends, competitors, and growth opportunities</li><li>Coordinate with sales, design, and operations teams to ensure successful project execution</li><li>Track leads, opportunities, and conversions; prepare regular performance and pipeline reports</li><li>Represent Enza Home at exhibitions, networking events, and industry meetings</li><li>Support management in strategic planning and expansion initiatives</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field (MBA preferred)</li><li>Proven experience in business development or B2B sales, preferably in furniture, interiors, real estate, or hospitality sectors</li><li>Strong communication, negotiation, and presentation skills</li><li>Ability to build long-term professional relationships</li><li>Strategic mindset with strong analytical and problem-solving skills</li><li>Proficiency in MS Office; CRM experience is a plus</li></ul>Experience<ul><li>Minimum 3&ndash;6 years of relevant business development or B2B sales experience</li></ul>What We Offer<ul><li>Competitive salary with performance-based incentives</li><li>Opportunity to work with a globally recognized premium furniture brand</li><li>Professional, collaborative, and growth-oriented work environment</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Business Development Specialist

Vyro

<div>
 
 About the Role:
 
 
 
 Vyro is seeking an Customer Support professional to proactively engage with customers, address inquiries, and analyze feedback to enhance product offerings. This role involves effective communication, problem-solving, cross-functional collaboration, and a customer-centric mindset. Fresh graduates are welcome to apply.
 
 
 
 What You'll Do:
 
 
 
 <ul>
 <li>
 Identify and Understand Customer Needs: Proactively engage with customers to identify their needs, concerns, and expectations. Take initiative to maintain positive customer experiences.
 </li>
 <li>
 Effective Communication: Respond to customer inquiries, concerns, and feedback through various communication channels, including email, social media, and chat applications. Provide timely and effective solutions to address customer issues and inquiries.
 </li>
 <li>
 Product Feedback Analysis: Gather, analyze, and interpret customer feedback on our product ranges and new releases. Use this feedback to identify areas for improvement and provide insights to the product development team.
 </li>
 <li>
 Report Preparation: Prepare regular reports summarizing customer feedback, trends, and areas for improvement. Present these reports to the relevant teams within the company to drive positive changes.
 </li>
 <li>
 Proactive Problem Solving: Take the initiative to resolve customer issues and challenges. Collaborate with different departments to find solutions that enhance customer satisfaction.
 </li>
 <li>
 Customer Education: Educate customers on product features, benefits, and best practices, ensuring they maximize their product experience.
 </li>
 <li>
 Quality Assurance: Monitor and maintain high-quality interactions with customers, maintaining a friendly and professional tone at all times.
 </li>
 <li>
 Team Collaboration: Collaborate with other departments, such as sales and product development, to share insights gained from customer interactions and improve products and services.
 </li>
 <li>
 Continuous Learning: Stay updated with product knowledge and industry trends to provide accurate and relevant information to customers.
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 Atleast 1yr of experience in this or relevent position
 </li>
 <li>
 Hands-on experience with tools like Photoshop, Canva, is a key requirement.
 </li>
 <li>
 Bachelor's degree in Computer Science or relevant fields.
 </li>
 <li>
 Strong written and verbal communication skills.
 </li>
 <li>
 Customer-centric mindset with a genuine desire to help customers.
 </li>
 <li>
 Excellent problem-solving skills and the ability to think on your feet.
 </li>
 <li>
 Proficiency in using various communication tools and software.
 </li>
 <li>
 Strong organisational and time-management skills.
 
 
 </li>
 </ul>
 This will be rotational shift with following work timings:
 
 
 <ul>
 <li>
 6:00 AM &ndash; 3:00 PM (PKT)
 </li>
 <li>
 2:00 PM &ndash; 11:00 PM (PKT)
 </li>
 <li>
 10:00 PM &ndash; 7:00 AM (PKT)
 
 
 </li>
 </ul>
</div>

Customer Success Executive

ADMK SOLUTIONS

Job SummaryWe are looking for a proactive and detail-oriented Business Development Manager / Bidding Specialist to manage and apply for projects on our behalf across Upwork, Freelancer.com, and Fiverr Business. The primary responsibility of this role is to identify relevant projects, submit high-quality proposals, and generate qualified leads for our business.Key Responsibilities<ul><li>Search and identify relevant jobs on Upwork, Freelancer.com, and Fiverr Business</li><li>Submit customized, high-converting proposals on our behalf</li><li>Communicate with potential clients during initial discussions</li><li>Understand project requirements and align them with our services</li><li>Maintain daily activity on bidding platforms to keep profiles active</li><li>Follow up with clients on submitted proposals</li><li>Track proposals, responses, and conversions</li><li>Coordinate with the internal team for technical clarifications</li><li>Maintain professionalism and platform compliance at all times</li></ul>Requirements &amp; Qualifications<ul><li>Proven experience in bidding on Upwork, Freelancer.com, or Fiverr Business</li><li>Strong understanding of proposal writing and client psychology</li><li>Excellent written English communication skills</li><li>Ability to analyze job posts and apply strategically</li><li>Familiarity with IT / Web / App / Digital services (preferred)</li><li>Self-motivated and results-driven mindset</li></ul>Preferred Skills (Bonus)<ul><li>Experience in IT services, web development, mobile apps, or digital marketing, UI-UX Graphic Designing</li><li>Understanding of client budgets, timelines, and expectations</li><li>Ability to qualify leads and filter low-quality projects</li></ul>Key Performance Indicators (KPIs)<ul><li>Number of relevant proposals submitted daily</li><li>Client response rate</li><li>Qualified leads generated</li><li>Projects converted into deals</li></ul>What We Offer<ul><li>Fixed salary + performance-based incentives</li><li>Long-term growth opportunity</li><li>Access to strong company profiles and portfolios</li><li>Clear process and ongoing support</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

Business Developer

Explore 599+ Client support specialist in Islamabad this January. Find roles across top companies and apply now to boost your career.