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Convergint

<div>
 
 Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Technical Account Manager to join our amazing culture. As a Technical Account Manager, you are a part of a dynamic team that allows you to grow as Convergint grows.
 
 
 
 
 
 
 Who We Are:
 
 
 
 
 
 
 With 20-years of proven growth and exceptional performance, our mission is to be our customer&rsquo;s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
 
 
 
 
 
 
 Who You Are:
 
 
 
 
 
 
 You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You value a positive culture and embrace equal opportunity. You strive to be the best version of yourself at work and home. You want to grow with us and deliver results as an exceptional Technical Account Manager.
 
 
 
 
 
 
 What you will do with your expertise and our support
 
 :
 
 
 
 
 
 Responsible for all pre-sales activities pertaining their personal accounts and/or their local designated team&rsquo;s activities and management&ndash; this is inclusive of developing bids and integrated solutions, in collaboration with technical PM&rsquo;s &amp; Presales department. Presents to clients proposed solutions and manages clients&rsquo; expectations and requirements. Manage key accounts and develop them.
 
 
 
 
 
 
 KEY RESULTS AREAS (RESPONSIBILITIES):
 
 
 <ul>
 <li>
 Manages Presales personnel, monitoring their activities, providing support &amp; guidance when needed.
 </li>
 <li>
 Participates in sales calls with colleagues when needed
 </li>
 <li>
 Develops technical design and commercial pricing for the presales team
 </li>
 <li>
 Suggests discounts, margins, &amp; presentations of the presales team, and provide guidance on the same when needed
 </li>
 <li>
 Keeps records and organize reporting back the director on all presales activities
 </li>
 <li>
 Provides strategic feedback &amp; input on presales activities
 </li>
 <li>
 Organizes the presales team leaves &amp; vacations in coordination with HR department
 </li>
 <li>
 Participates in recruiting new presales personnel
 </li>
 <li>
 Monitors &amp; develop their own team
 </li>
 <li>
 Coordinates &amp; provide data on training requirements for their teams
 </li>
 <li>
 Coordinate with other departments on ongoing projects, bids, troubleshooting &amp; any activity that might require his/her input
 </li>
 <li>
 Be available for traveling, meeting new clients, and site surveying even in harsh conditions.
 </li>
 <li>
 Gets brief from client on required solution(s), gets any available documentation, contacts consultants (if applicable), conducts site visit if possible
 </li>
 <li>
 Opens new accounts &amp; establishes relationships with clients &amp; suppliers
 </li>
 <li>
 System design based on client&rsquo;s requirements &ndash; the design includes setting specification of hardware, software, technical drawings and IT infra-structure for the solution; might need to specify other requirements &ndash; that include power, mechanical and electrical requirements for the project execution.
 </li>
 <li>
 Commercial aspects of each project covering &ndash; production of BoQ, recommending optimal software and hardware and pricing of the same, negotiates with the client commercial and pricing terms,&hellip;
 </li>
 <li>
 Technical submittal of the solution in the form of technical and commercial bid/proposal
 </li>
 <li>
 Meeting with clients to clarify project dynamics, timelines, execution, planning, etc.
 </li>
 <li>
 Briefs PM on all aspects of the project and hands-over all documentation, client contacts and other aspects for commencement of the project execution.
 </li>
 <li>
 Interacts with the PM and client (as required) to ensure follow up on project execution and delivery
 </li>
 <li>
 Assists Auto-cad section in preparing final solution drawings
 </li>
 <li>
 Supports in any required business development with potential or repeat clients
 </li>
 <li>
 Manage key accounts and advise on their approach strategy.
 </li>
 <li>
 Provide feedback on the general performance of MVP inside key accounts
 </li>
 <li>
 Advise and implement action steps to maintain relationships and retain sales growth in key accounts
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATION
 
 
 
 
 
 <ul>
 <li>
 Bachelors of Engineering (Electronics or CS related) or BA in business or equivalent
 </li>
 <li>
 Master&rsquo;s Degree or vendor certifications are considered as advantageous
 </li>
 </ul>
 
 
 
 
 
 SPECIFIC SKILLS
 
 
 <ul>
 <li>
 Excellent Knowledge in the relevant markets
 </li>
 <li>
 Excellent Business Communication skills
 </li>
 <li>
 Languages (Specified per country &amp; Market)
 </li>
 <li>
 Technical knowledge in Security Industry, networking
 </li>
 <li>
 Presentable &amp; Dynamic
 </li>
 </ul>
 
 
 
 
 
 Working Conditions:
 
 
 
 
 
 <ul>
 <li>
 Frequent travel may be required (local, regional, and international).
 </li>
 <li>
 Flexibility to work across time zones based on global account locations.
 </li>
 </ul>
 
 
 
 
 
 WORK EXPERIENCE
 
 
 <ul>
 <li>
 Minimum 5 years&rsquo; experience in IT security solution design and execution
 </li>
 <li>
 Must have UAE Market experience; knowledge of GCC is advantageous
 </li>
 </ul>
 
 
</div>

Technical Account Manager

Dataiku

How you'll make an impact
<ul>
<li>Collaborate with the customer and the internal account team to jointly identify short and long-term priorities and develop the associated engagement plan</li>
<li>Manage project milestones in partnership with Customer Success Managers and clients, contribute to deliverables, provide regular status updates and proactively identify and mitigate issues and risks</li>
<li>Serve as a central point for client technical information and contribute to the account strategy alongside the broader account team</li>
<li>Support the growth and effectiveness of the Field Engineering team through documentation, process improvements, and knowledge sharing</li>
<li>Act as the primary technical advisor for client teams, providing guidance and hands-on support across a range of areas, including: <ul>
<li>Dataiku platform architecture and deployment</li>
<li>Platform operations and upgrades</li>
<li>Best practices for platform usage</li>
<li>Security, data management, and compute resources</li>
<li>ML-Ops, monitoring, and scaling strategies</li>
</ul>
</li>
<li>Assist clients in integrating the product into their systems and troubleshoot technical challenges</li>
<li>Capture client feedback and feature requests to inform the Product and Engineering teams</li>
<li>Advise client tech leaders on complementary technologies and long-term technical strategy.</li>
<li>Explore and support advanced use cases involving Dataiku, such as edge computing, deep learning, and MLOps</li>
</ul>
What you'll need to be successful
<ul>
<li>7+ years of experience in a customer-facing technical role</li>
<li>Strong communication and client relationship skills</li>
<li>Experience supporting both pre- and post-sales engagements</li>
<li>Proficiency in Linux system administration, including networking</li>
<li>Experience with identity and access management tools (e.g., LDAP, Kerberos, Active Directory, IAM)</li>
<li>Hands-on experience with cloud platforms (AWS, Azure, GCP)</li>
<li>Hands-on experience with the Kubernetes ecosystem for setup, administration, troubleshooting and tuning</li>
<li>Familiarity with the Hadoop and/or Spark ecosystems</li>
</ul>
How you'll stand out
<ul>
<li>Experience with Python</li>
<li>Data-Science knowledge</li>
<li>Basic knowledge of Java</li>
<li>Familiarity with ML-Ops practices and tools</li>
</ul>

ClearGrid

As a Technical Account Manager at ClearGrid, you ll be an essential partner to our enterprise clients: understanding their business goals, streamlining onboarding, and optimizing their experience with our intelligent, data-centric solutions. You ll collaborate across engineering, product, and customer success, leveraging your technical savvy and client relationship skills to drive adoption, satisfaction, and innovation.

Key Responsibilities

<ul>
<li>Act as the primary day-to-day contact for enterprise clients, expertly managing all technical and operational touchpoints.</li>
<li>Lead client onboarding, solution implementation, and troubleshooting facilitating smooth integration with ClearGrid s AI-driven platforms and APIs.</li>
<li>Understand clients technical requirements, mapping them to ClearGrid s capabilities to ensure maximum value realization.</li>
<li>Partner with engineering and product teams to resolve complex integration issues, relay feature requests, and provide actionable client feedback.</li>
<li>Develop comprehensive product and integration documentation tailored to internal and client-facing needs.</li>
<li>Proactively monitor account health, usage, and performance identifying opportunities for clients to adopt new solutions and features.</li>
<li>Help shape customer success strategies, improving processes as our fast-growth startup evolves.</li>
<li>Represent the client s voice internally, influencing the product roadmap and contributing to a culture of continuous improvement.</li>
<li>Occasionally travel to client sites for launches, quarterly business reviews, or technical workshops as needed.</li>
</ul>

<div>Overview:
<div>
This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing.</div><div></div><div> 
&quot;DDN's A3I solutions are transforming the landscape of AI infrastructure.&quot; &ndash; IDC</div><div></div><div> 
&ldquo;The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments&rdquo; - Marc Hamilton, VP, Solutions Architecture &amp; Engineering | NVIDIA</div><div></div><div> 
DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence.</div><div></div><div> 
Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management.</div><div></div><div> 
Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage.</div>
Job Description:<div></div> 
DDN is looking for a Technical Account Manager - Major Accounts to provide leadership and build a highly effective and customer focused technical account team ensuring customer success.
 
This person will work directly with the customer to ensure success and overall account business continuity and enable, support, the customers site administrative and reliability engineering teams. This person and team will also interface directly with DDN Product Management, Support, Engineering and Field teams to establish requirements, document and deliver tested solutions, manage priorities with customer issues and develop reporting and feedback loops as required. This team member will be remote but will be required to travel for customer and DDN internal meetings. This role will focus on a small number of DDN accounts but could involve geographically dispersed locations globally.
Responsibilities:<ul><li>
Work closely with DDN Support, product Management, Engineering, Support and other shared resources to ensure the success and business continuity of an assigned customer account.
</li><li>Work to support project management, technical account management interfacing with the customers Site Reliability Engineering team (SRE).
</li><li>Define and document processes and best practices. Ensure they are communicated and followed.</li><li>
Be the operational focal point for a large, Globally distributed customer environment</li><li>
Manage customer requirements through engineering RFE development</li><li>
Drive operational efficiency through automation, documentation and project management.</li><li>
DevOps capabilities including writing and deploying customer scripts and tools</li><li>
Develop feedback loops with Project Management, Engineering and Field teams</li><li>
Familiar with industry standard technologies and methodologies with regard to configuration , deployment and monitoring</li><li>
Develop strategic plans with customers that include monitoring, .</li><li>
Work with customer teams to quickly identify and rectify issues</li><li>
Work along with pre-sales to develop customer solutions to solve the most challenging problems</li><li>
Lead daily, weekly, monthly meetings with customer and DDN resources as required</li><li>
Monitor and report Operational status and measure against project plan.</li><li>
Manage and track workload and requests. Prioritize the resolution of urgent requests with progress on longer term projects.</li><li>
Work with Engineering, Product Management and the Field engineering teams to translate customer requirements into RFEs</li></ul>
Required Skills:<ul><li>
8+ years&rsquo; technical experience working in a cross-functional environment.
</li><li>Strong leadership, planning, decision making and communication skills.</li><li>
Experience in leading large programs</li><li>
Ability to communicate with customer and DDN executive staff effectively</li><li>
Project management skills required and PMP or similar certification is a plus</li><li>
Experience developing and deploying scripts and tools</li><li>
Experience working in remote teams located around the globe.
</li><li>Experience developing documentation and procedures.
</li><li>Experience in managing heterogeneous hardware and software (servers, network, applications, file systems) environment projects preferred.
</li><li>Experience in AI/ML infrastructure management and operations at scale and in cloud environments</li><li>
Requires parallel filesystem knowledge (Exascaler, Lustre or GPFS)</li><li>
Large scale HPC/AI/ML system experience is a plus (compute, GPE, networking)</li><li>
Experience with Infiniband and Ethernet networking (configuration and troubleshooting)</li><li>
Linux Admin skills required</li><li>
Be available as needed for on call, and escalations</li></ul>
DDN:
<div>
DDN has a very strong orientation towards these 4 characteristics and any successful employee will demonstrate these capabilities:</div><div></div><div> 
Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives.</div><div>
Success/Achievement Orientation - Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable.</div><div>
Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful.</div><div>
Innovative - Builds and improves key business processes that enhance the effectiveness of DDN. Generates new ideas, challenges the status quo, and solves problems creatively.</div><div></div> 
DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
#LI-Remote</div>

Mondia Media

In this role you will serve as a key liaison between our customers and internal teams, ensuring seamless technical integration and support. You will build and maintain strong relationships with customers, helping them achieve their technical objectives while proactively addressing any challenges. In this role, you will oversee the end-to-end technical delivery process by collaborating closely with technical and product teams. Additionally, you will ensure providing the appropriate technical guidance during presales process. By fully owning the technical presales phase and delivering ongoing technical excellence, the TAM role ensures a seamless customer journey from presales to post-sales success. <ul> <li>Fully own the technical presales phase, leading discovery sessions, product demonstrations, and solution alignment with potential customers. </li> </ul> <ul> <li>Develop and maintain strong, long-lasting relationships with assigned customer accounts. </li> </ul> <ul> <li>Act as the primary technical point of contact, addressing inquiries, escalations, and solution recommendations. </li> </ul> <ul> <li>Align our solutions with the customer s business objectives to ensure long-term success. </li> <li>Develop an in-depth understanding of Mondia products, integrations, and functionalities to provide expert guidance. </li> </ul> <ul> <li>Stay updated on industry trends, emerging technologies, and competitive landscapes. </li> </ul> <ul> <li>Offer insights to clients and partners on how to best utilize new and existing product features to maximize value. </li> <li>Identify and drive expansion opportunities within existing customer accounts. </li> </ul> <ul> <li>Work closely with technical delivery and planning teams to execute the commercial roadmap. </li> <li>Identify potential risks early and develop mitigation strategies to keep projects on track. </li> </ul> <ul> <li>Monitor service performance and proactively address technical issues, working closely with internal teams to resolve them efficiently. </li> </ul> <ul> <li>Track support requests to detect recurring issues and recommend product/service improvements. </li> </ul> <ul> <li>Track SLAs and act as focal point of escalation for any SLA breach for post live tickets </li> <li>Ensure clear and transparent communication with internal and external stakeholders regarding project status, updates, and potential roadblocks. </li> </ul> <ul> <li>Provide clients with periodic performance reviews/reporting to track and monitor service performance. </li> </ul> <ul> <li>Goven sign-off process before any service launch </li> <li>Maintain comprehensive documentation of requirements, technical solutions, and best practices. </li> </ul> <ul> <li>Identify and implement internal process improvements to enhance efficiency and service quality. </li> </ul> <ul> <li>Analyse customer product usage and performance metrics to identify optimization opportunities. </li> </ul>

AEserver

Job Title: Business Development Representative Job role: We are looking for a Business Development Representative to work closely with our core teams. Your role will be to seek new business opportunities by contacting and developing relationships with potential (and existing) customers via various channels - website, chat, phone, meetings, trade shows, virtual trade shows, online forums, social media, etc. It is an added advantage if you have experience in developing leads independently &amp; meeting sales quotas. You will be responsible for the entire sales cycle from establishing a customer contact till signing a deal. You will also ensure proper after-sales service. Responsibilities: <ul> <li>Qualify leads from various campaigns as sales opportunities</li> <li>Contact potential clients via phone and emails &amp; other channels</li> <li>Identify client needs and suggest appropriate products/services</li> <li>Customize product solutions to increase customer satisfaction</li> <li>Build long-term trusting relationships with clients</li> <li>Proactively seek new business opportunities in the market</li> <li>Set up meetings or calls between (prospective) clients and Account Executives</li> <li>Build reports to present to the manager.</li> <li>Stay up-to-date with new products/services and new pricing/payment plans</li> <li>Build &amp; use well-written proposals &amp; sales documents to pitch to potential clients</li> </ul> Requirements: <ul> <li>Proven work experience as a Business Development Representative, Sales Account Executive or similar role in the digital, IT, Cloud, Web Hosting related industry.</li> <li>Hands-on experience with multiple sales techniques (eg: inbound, outbound, field sales)</li> <li>Track record of achieving sales quotas</li> <li>Experience with CRM systems.</li> <li>Fluency in English + a bonus with other languages</li> <li>Understanding of sales performance metrics</li> <li>Excellent communication and negotiation skills</li> <li>Ability to deliver engaging presentations</li> </ul> AEserver is seeking bright, open-minded &amp; proactive team members and offers comprehensive, competitive packages along with a hassle-free working environment that is made of a hybrid system, i.e a mix of office, work from home &amp; even remote working. 
<div></div>

Business Development Representative

Boston Scientific

<div>Additional Locations: N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we&rsquo;ll give you the opportunity to harness all that&rsquo;s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we&rsquo;ll help you in advancing your skills and career. Here, you&rsquo;ll be supported in progressing &ndash; whatever your ambitions.
Clinical Sales Representative (CSR), Watchman &ndash; MENA 
As a Clinical Sales Representative (CSR) for Boston Scientific&rsquo;s WATCHMAN Left Atrial Appendage Closure (LAAC) Device, you will play a critical role in driving procedural success, therapy adoption, and account development across the MENA region. This hybrid position combines expert clinical support with strategic sales engagement, directly influencing patient outcomes and long-term business growth. You&rsquo;ll partner closely with medical professionals, local distributors, and commercial teams to ensure excellence in clinical execution and commercial performance.
This role typically involves a time division of approximately 70% clinical and 30% sales activities. 
Your responsibilities will include:<ul><li> 
Provide expert clinical case support during WATCHMAN procedures, ensuring optimal product use and procedural efficiency.</li><li>
Educate physicians and cath lab staff on WATCHMAN use, patient selection, and procedural techniques through hands-on training and in-servicing.</li><li>
Act as the trusted clinical and technical contact for assigned accounts, building long-term relationships with medical management and staff.</li><li>
Collaborate with Regional Sales Managers (RSMs), Account Managers (AMs), and local distributors to support commercial and clinical goals.</li><li>
Identify, manage, and report clinical support-driven sales opportunities to the RSM; support the AM and RSM in clinical selling based on insights gathered.</li><li>
&ldquo;Sell the next case&rdquo; by ensuring customer satisfaction, supporting continuity, and driving sustained therapy usage.</li><li>
Contribute to the annual strategic planning process by providing RSM, NSM, and Marketing with detailed business intelligence&mdash;such as market size, product trends, clinical and economic stakeholder updates, and competitive landscape insights.</li><li>
Support RSMs in identifying unmet needs within accounts to facilitate the development of tailored account strategies.</li><li>
Record and manage customer activity and clinical insights via CRM systems to support regional business planning.</li><li>
Support market development initiatives including proctorships, peer-to-peer education, and local society engagement.</li><li>
Participate in key conferences and workshops as a clinical ambassador of the WATCHMAN business.</li><li>
Ensure full compliance with regulatory and quality system requirements in all support and training activities.</li></ul> 
Qualifications: 
Required qualifications:<ul><li>
Bachelor&rsquo;s degree in Life Sciences, Biomedical Engineering, Nursing, or a related field</li><li>
Minimum of 3 to 5 years' experience in a clinical or technical support role within medical devices, interventional cardiology, or structural heart</li><li>
Strong knowledge of cardiac anatomy, electrophysiology, or structural heart procedures</li><li>
Demonstrated ability to support procedures in cath labs and operating rooms under pressure</li><li>
Excellent communication, presentation, and stakeholder engagement skills</li><li>
Ability to travel frequently across the MENA region</li><li>
Fluent in English (Arabic and/or French is a strong advantage)</li><li>
Self-motivated and well-organized, with the ability to manage multiple priorities and accounts</li></ul> 
Preferred qualifications:<ul><li>
Experience supporting LAAC, EP, or structural heart devices</li><li>
Prior experience with WATCHMAN, LAAO, or competing technologies</li><li>
Experience working with physicians and hospitals in emerging markets</li></ul> 
Requisition ID: 616293 
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most &ndash; united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do &ndash; as a global business and as a global corporate citizen. 
So, choosing a career with Boston Scientific (NYSE: BSX) isn&rsquo;t just business, it&rsquo;s personal. And if you&rsquo;re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!</div>

Clinical Sales Representative (CSR), Watchman - MENA

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Business Development Representative

Clinical Sales Representative (CSR), Watchman - MENA