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operations technical specialist - al haram Jobs in Giza

operations technical specialist - al haram

technical operations specialist

EVA pharma

<div>
 <p>
  Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.&nbsp;
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Job Summary:
  </strong>
  &nbsp;
 </p>
 <p>
  We are seeking a passionate and talented
  <strong>
   Production Planning Specialist
  </strong>
  to join our dynamic team.
 </p>
 <p>
  The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.
  <br/>
 </p>
 <p>
  Key Responsibilities
 </p>
 <ul>
  <li>
   Review CTD files, assess feasibility, and coordinate CAPEX and manufacturing routing with internal teams.
  </li>
  <li>
   Respond to customer RFIs and act as the main technical contact for out-licensing partners.
  </li>
  <li>
   Coordinate cross-functional requirements with R&amp;D, Engineering, Production, and Supply Chain.
  </li>
  <li>
   Support production planning, scheduling, and monitoring to ensure OTIF delivery.
  </li>
  <li>
   Manage artwork and packaging processes, ensuring timely approvals and readiness for product launch.
  </li>
  <li>
   Facilitate effective communication and participate in internal/external meetings to align timelines, resolve queries, and ensure smooth execution.
  </li>
  <br/>
  <br/>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   &nbsp;Bachelor's degree Pharmaceutical Sciences, or a related technical field
  </li>
  <li>
   2-4 years of experience in technical operations (R&amp;D), production coordination within the pharmaceutical or biotech industry
  </li>
  <li>
   Familiarity with manufacturing processes, and CAPEX planning. and with CTD structure and content is a plus
  </li>
  <li>
   Experience in artwork and packaging coordination is an advantage. Proficient in project coordination and production planning tools
  </li>
  <li>
   Strong written and verbal communication skills, including customer interaction
  </li>
 </ul>
</div>


Production Planning Specialist - Europe Cluster

EVA Pharma

<div><p>Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.</p><p></p><p><b><br>
Job Summary:</b></p><p>
We are seeking a passionate and talented <b>Production Planning Specialist </b>to join our dynamic team.
</p><p>The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.</p><p></p><p>
Key Responsibilities</p><ul>
<li>Review CTD files, assess feasibility, and coordinate CAPEX and manufacturing routing with internal teams.
</li><li>Respond to customer RFIs and act as the main technical contact for out-licensing partners.
</li><li>Coordinate cross-functional requirements with R&amp;D, Engineering, Production, and Supply Chain.
</li><li>Support production planning, scheduling, and monitoring to ensure OTIF delivery.
</li><li>Manage artwork and packaging processes, ensuring timely approvals and readiness for product launch.
</li><li>Facilitate effective communication and participate in internal/external meetings to align timelines, resolve queries, and ensure smooth execution.
</li></ul><p><b>Requirements</b></p><ul>
 <li>Bachelor&rsquo;s degree Pharmaceutical Sciences, or a related technical field.</li>
<li>2&ndash;4 years of experience in technical operations (R&amp;D), production coordination within the pharmaceutical or biotech industry.</li>
<li>Familiarity with manufacturing processes, and CAPEX planning. and with CTD structure and content is a plus.</li>
<li>Experience in artwork and packaging coordination is an advantage. Proficient in project coordination and production planning tools.</li>
<li>Strong written and verbal communication skills, including customer interaction.</li></ul></div>

Concentrix

<div><div><div><p><b>Information Technology
</b></p></div><div><div><div><b>Location</b></div>
<div>Giza, Egypt</div></div></div><div></div><div><div><br>
</div><p>Job Title:</p>
Technical I, IT Operations<p>
Job Description</p>
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br>
<br>
The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>
<br>
In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today&rsquo;s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<br>
<br>
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as &quot;World's Best Workplaces,&quot; &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<br>
<br>
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<br>
<br>
Join us and be part of this journey towards greater opportunities and brighter futures.<div>
As part of our team you will report to our Manager in IT Operations.</div><p><b>
Responsibilities:</b></p><ul><li><div>
Mount and install switches in the IDF and patching the stations.</div></li><li><div>
Perform hardware and software upgrades to peripheral equipment</div></li><li><div>
Attend to break/fix engagement as needed by Situation Management for technology-related problems and issues received from both internal and external clients</div></li><li><div>
Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and system</div></li><li><div>
Perform site maintenance and safety checks of assigned equipment</div></li><li><div>
Perform checks and ensure that antivirus definition, Microsoft patches are updated as outlined by Desktop Engineering</div></li><li><div>
Spend between 60% - 70 % of time clearing trouble tickets and work orders promptly.</div></li><li><div>
Make necessary independent decisions to correct errors or discrepancies in trouble tickets.</div></li></ul><p><b>
Qualifications:</b></p><ul><li><div>
1+ year of experience working in a call center</div></li><li><div>
CCNA, MCSA, SCCM, BigFix Certifications</div></li><li><div>
Fluency in English</div></li><li><div>
Bachelor's degree in Information Technology, Computer Science, or a related field is a must</div></li></ul><p>
Location:</p>
EGY Cairo Egypt-Smart Village Building B2110<p>
Language Requirements:</p><p>
Time Type:</p>
Full time2025-09-30<p><b>
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the </b><b>Job Applicant Privacy Notice for California Residents</b></p></div></div></div><div></div>

Technical I, IT Operations

<p></p><div><p>Job Title:</p>
Technical I, IT Operations<p></p><p>
Job Description</p>
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br>
<br>
The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>
<br>
In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today&rsquo;s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<br>
<br>
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as &quot;World's Best Workplaces,&quot; &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<br>
<br>
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<br>
<br>
Join us and be part of this journey towards greater opportunities and brighter futures.<p>
As part of our team you will report to our Manager in IT Operations.</p><p></p><p><b>
Responsibilities:</b></p><ul><li><p>
Mount and install switches in the IDF and patching the stations.</p></li><li><p>
Perform hardware and software upgrades to peripheral equipment</p></li><li><p>
Attend to break/fix engagement as needed by Situation Management for technology-related problems and issues received from both internal and external clients</p></li><li><p>
Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and system</p></li><li><p>
Perform site maintenance and safety checks of assigned equipment</p></li><li><p>
Perform checks and ensure that antivirus definition, Microsoft patches are updated as outlined by Desktop Engineering</p></li><li><p>
Spend between 60% - 70 % of time clearing trouble tickets and work orders promptly.</p></li><li><p>
Make necessary independent decisions to correct errors or discrepancies in trouble tickets.</p></li></ul><p></p><p><b>
Qualifications:</b></p><ul><li><p>
1+ year of experience working in a call center</p></li><li><p>
CCNA, MCSA, SCCM, BigFix Certifications</p></li><li><p>
Fluency in English</p></li><li><p>
Bachelor's degree in Information Technology, Computer Science, or a related field is a must</p></li></ul><p></p><p>
Location:</p>
EGY Cairo Egypt-Smart Village Building B2110<p></p><p>
Language Requirements:</p><p></p><p>
Time Type:</p>
Full time2025-09-30<p><b>
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the </b><b>Job Applicant Privacy Notice for California Residents</b></p></div>

Grifols Egypt for Plasma Derivatives (GEPD)

<div>
 <strong>
  Job Description:
  <br/>
  <br/>
 </strong>
 Responsible for ensuring that operational systems and processes comply with local and international regulations, as well as internal company standards.
 <br/>
 <br/>
 The role involves managing and improving operational processes related to change control, deviation management, and continuous improvement within the donor center and/or plasma logistic center.
 <br/>
 <br/>
 This position ensures compliance with industry regulations and company policies while enhancing operational efficiency through effective system oversight and process optimization.
 <br/>
 <br/>
 <strong>
  Key responsibility
  <br/>
  <br/>
 </strong>
 <strong>
  Deviation and CAPA Management:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Follow the approved deviation management and CAPA system, involving appropriate stakeholders for investigation and closure.
  </li>
  <li>
   Proactively identify root causes of deviations and implement corrective and preventive actions to reduce their occurrence.
  </li>
  <li>
   Monitor and analyze deviation trends to identify areas for improvement and implement strategies to minimize the number and impact of deviations.
  </li>
  <li>
   Work closely with cross-functional teams to ensure timely closure of deviations, reducing the overall time taken for resolution.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Change Control Management:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinate and oversee the implementation of operational change control processes.
  </li>
  <li>
   Work closely with cross-functional teams to ensure changes are documented, reviewed, and executed efficiently.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Process Improvements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Identify and lead continuous improvement initiatives in operational processes to enhance efficiency and quality.
  </li>
  <li>
   Maintain and optimize systems used for tracking and managing deviations and change controls.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Documentation Standardization:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop and implement standardized documentation practices to ensure consistency and compliance across all operational processes.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Collaboration and Training:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as a key liaison between operations and other departments regarding process management.
  </li>
  <li>
   Provide training and guidance to employees on operational compliance and system updates.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Key Process Indicators
 <strong>
  :
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Compile all information related to the different processes referred to key process indicators established for plasma supply chain areas.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Other duties as assigned.
 <br/>
 <br/>
 <strong>
  Academic Experience Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in engineering, Health-related Sciences, or a related field.
  </li>
  <li>
   Knowledge of Quality Management Systems.
  </li>
  <li>
   Knowledge of current Good Manufacturing Practices (cGMP).
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Professional Experience Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 2 years of related experience in GMP Quality Systems.
  </li>
  <li>
   Minimum of 5 years of professional experience in the pharmaceutical, biotech, or regulated manufacturing industries.
  </li>
  <li>
   Experience with GMP regulations, deviation handling, and change control processes.
  </li>
  <li>
   Familiarity with CAPA investigations and operational excellence methodologies.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Computing Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
  </li>
  <li>
   Experience with electronic quality management systems such as SAP-QM, TrackWise, Veeva, or similar platforms.
  </li>
  <li>
   Ability to analyze data and generate reports using database management tools.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Personal Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong problem-solving and analytical skills.
  </li>
  <li>
   Excellent organizational and time management abilities.
  </li>
  <li>
   Effective communication and collaboration with cross-functional teams.
  </li>
  <li>
   Ability to work independently and manage multiple tasks in a fast-paced environment.
  </li>
  <li>
   Strong integrity and commitment to quality and compliance.
  </li>
  <li>
   Excellent interviewing, listening, and observation skills in order to obtain the information needed to fully grasp and document a process.
  </li>
  <li>
   Demonstrated ability to organize work and keep comprehensive substantiating records.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Languages
  <br/>
  <br/>
 </strong>
 Proficiency in English and Arabic (professional-level reading, writing, and communication required).
</div>


Operations Technical Specialist - Al Haram

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><p>
To continue to drive process excellence within our transportation business, we are currently looking for a continuous improvement junior specialist which we call it internally (ACES Specialist).<br>
As an ACES (Amazon Customer Excellence Systems) Specialist, you will drive process standardization on Egypt Last mile logistics operations. As a member of the ACES team itself, you will contribute to the optimization of the delivery stations, first mile stations, line haul operations providing station with sufficient knowledge and appropriate tools to improve performance.<br>
<br>
Main responsibilities:<br>
As firsthand contact for station management regarding process improvements and benchmarking, you will work on effective change processes and contribute to network standardization via best practice sharing. You will support of monitoring the logistics and delivery success through set in station and on road performance indicators. You will set up actions plans and execute them to drive current performance to benchmark rates.<br>
<br>
Support improvement of OTR (on the road), UTR (under the roof), Linehaul performance, mainly productivity metrics like shipments per route, truck utilization, throughput per hour, process path rates, deliveries per paid hour etc.<br>
<br>
Contribute to deployment of process standards and upgrades within the delivery station partnering with station management and several stakeholders.<br>
<br>
Support development and continuous piloting of process improvements and ongoing benchmarking initiatives.<br>
<br>
This role will be based in the delivery stations. You are willing to work in non-traditional shift patterns which include nights.<br>
<br>
About the team<br>
You will be joining ACES EG cost and productivity team, focusing on EG productivity improvement agenda.</p><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>1+ years of Microsoft Office products and applications experience</li><li>High school or equivalent</li><li>Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach</li><li>Work 40 hours/week, and overtime as required</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>2+ years of Microsoft Office products and applications experience</li><li>1+ year work experience in any field</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

ACES Specialist, AMZL

Sarmad

<div><p>We are seeking a dedicated and skilled Technical Support / Application Support Specialist to join our team. The role is responsible for handling technical support tickets from customers, ensuring timely resolution or escalation, monitoring system availability, and managing incidents in alignment with organizational service-level objectives. The ideal candidate should have strong problem-solving skills, application development and troubleshooting experience, and the ability to collaborate effectively with internal teams to ensure smooth operations.</p><p></p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul>
<li><b>Ticket Management</b>
</li><li><ul><li>Receive, analyze, and respond to technical support tickets raised by customers.
</li><li>Provide first-level troubleshooting, solutions, or guidance to resolve issues.
</li><li>Accurately categorize, prioritize, and document tickets in the support system.
</li><li>Escalate unresolved or complex issues to the appropriate technical or development teams.
</li></ul></li><li><b>Incident Management</b>
</li><li><ul><li>Act as the first point of contact during system incidents or outages.
</li><li>Coordinate incident response, including initial triage, escalation, and communication with stakeholders.
</li><li>Ensure incident resolution within agreed SLAs and document root cause and resolution steps.
</li></ul></li><li><b>System Monitoring</b>
</li><li><ul><li>Monitor the health and availability of applications and systems using monitoring tools such as New Relic, Grafana, or similar.
</li><li>Proactively identify performance issues, errors, or potential outages.
</li><li>Respond to system alerts and initiate corrective actions or escalate as needed.
</li></ul></li><li><b>Application Troubleshooting &amp; Support</b>
</li><li><ul><li>Utilize knowledge of application development and debugging to resolve technical issues.
</li><li>Collaborate with developers to analyze logs, code, and APIs to identify and address root causes.
</li><li>Support integration-related issues and provide recommendations for fixes or improvements.
</li></ul></li><li><b>Collaboration &amp; Communication</b>
</li><li><ul><li>Work closely with internal teams (infrastructure, development, QA, DevOps, etc.) to resolve escalated issues.
</li><li>Communicate updates to customers and stakeholders in a clear and timely manner.
</li><li>Provide feedback and insights to teams for continuous improvement of applications and services.
</li></ul></li><li><b>Documentation &amp; Reporting</b>
</li><li><ul><li>Maintain accurate and up-to-date records of incidents, tickets, and resolutions.
</li><li>Contribute to knowledge base articles, troubleshooting guides, and FAQs.
</li><li>Prepare periodic reports on ticket trends, recurring issues, and system performance.</li>
<li>Build RCA (Root Cause Analysis) for upcoming incidents.</li>
</ul></li></ul><p><b>Requirements</b></p><p></p><ul>
<li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (or equivalent practical experience).
</li><li>1&ndash;3 years of experience in technical support, <b>application support, or application development</b> roles.
</li><li>Knowledge of the software deployment cycle, microservices, and API testing scenarios.</li>
<li>Knowledge of DB queries and troubleshooting.</li>
<li>Familiar with various programming languages (Java, NodeJS, Flutter, React....etc).</li>
<li>Hands-on experience with application troubleshooting (logs, debugging, APIs, integrations, database queries).
</li><li>Familiarity with system and application monitoring tools (<b>New Relic</b>, Grafana, Prometheus, etc.).
</li><li>Strong knowledge of ITIL principles (Incident, Problem, and Change Management).
</li><li>Familiarity with ticketing systems (e.g., Jira Service Desk, ServiceNow, Zendesk, etc.).
</li><li>Familiar with the FinTech industry.</li>
<li>Excellent troubleshooting, analytical, and problem-solving skills.
</li><li>Strong communication and customer service skills.
</li><li>Ability to work under pressure and handle multiple tasks simultaneously.
</li><li>Willingness to participate in on-call rotations for incident handling (if applicable).</li>
</ul><p><b>Benefits</b></p><ul>
<li>Hybrid work model</li>
<li>Healthy working environment</li>
<li>Medical Insurance</li>
<li>Social Insurance</li></ul></div>

Technical Support / Application Support Specialist

Explore 197+ Technical operations specialist in Giza this September. Find roles across top companies and apply now to boost your career.

197 technical operations specialist jobs IN Giza

Production Planning Specialist - Europe Cluster

Production Planning Specialist - Europe Cluster

Technical I, IT Operations

Technical I, IT Operations

Operations Technical Specialist - Al Haram

ACES Specialist, AMZL

Technical Support / Application Support Specialist