field service engineer

service sales engineer

application support engineer Jobs in Istanbul

application support engineer

customer service specialist Jobs in Istanbul

customer service specialist

customer support specialist Jobs in Istanbul

customer support specialist

technical service specialist

Roche

<div>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.<div>
The Position</div>
We are looking for a Technical Service Specialist located in &#304;stanbul (Avrupa) at Roche Diagnostics.
This is an exciting time to join Roche Support Teams. If you are passionate about problem solving then this is the position for you! As a research-focused healthcare company, Roche discovers, develops, and provides innovative diagnostics and therapeutic products and services that deliver significant benefits to patients and healthcare professionals - from early detection and prevention of diseases to diagnostics, treatment, and treatment monitoring. Roche is a successful company that can offer exciting career opportunities. We encourage and support your development in areas of your interest which will prepare you for the next level in your career path. We know that people are responsible for our success and we value our employees. Our commitment is to create a work environment where feeling valued, respected, and empowered is a daily experience.
The Opportunity
The Roche Support Teams are committed to providing industry-defining support to its customers. As a Technical Service Specialist, you will have the opportunity to travel and demonstrate your expertise as a technical repair and/or installation specialist for Roche-assigned product lines, and provide valued service to your laboratory customers in Turkey.
The Technical Service Specialist in the Roche Support Teams, position serves as a technical repair or installation specialist for Roche product lines.
The Roche Technical Service Specialist also;<ul><li>Provides routine technical support to customers on operational and maintenance aspects of system equipment</li></ul>
-Performs on-site service, repair, and/or installation of company products - This may include any aspect of field support and is not limited to mechanical/system hardware and software, networking/wireless networking<ul><li>Serves as customer contact on routine technical and service-related problems</li></ul><ul><li>Schedules and performs preventative maintenance per department policy</li></ul><ul><li>Monitors customer equipment performance and can respond and resolve most routine issues</li></ul><ul><li>Refers complex problems and issues to higher levels</li></ul><ul><li>Receives training and delivers service within the normal scope of the position</li></ul><ul><li>Follows documented practices, policies, and procedures in providing repair and installation support</li></ul><ul><li>Diagnoses mechanical, hardware, software, and system failure, using established procedures</li></ul><ul><li>Determines the most cost-effective repair/resolution to minimize customer downtime</li></ul><ul><li>Provides analysis, feedback, and recommendations on product failure trends and serviceability issues</li></ul><ul><li>Documents all activity in a manner compliant with the company&rsquo;s quality procedures</li></ul><ul><li>Responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions</li></ul><ul><li>Responsible for ensuring and maximizing customer satisfaction with Roche equipment and related products</li></ul><ul><li>Promotes effective, positive, and productive communication among the team to ensure and maximize the satisfaction of the customer base</li></ul><ul><li>Manages customer accounts at a level that promotes goodwill, confidence, and credibility to exceed customer expectations in terms of product, service, and support quality</li></ul><ul><li>Identifies revenue-generating and cost-saving opportunities, implements the Roche Diagnostics service agreement policy, and seeks out opportunities to market service contracts to existing customers</li></ul><ul><li>Maintains expenses within departmental guidelines and controls inventory and all company property</li></ul>
Who You Are<ul><li>
Bachelor&rsquo;s degree in Biomedical Engineering, Mechanical Engineering, Electrical/Electronic Engineering</li><li>
Advanced knowledge of electronics, electro-mechanical systems, and information technology</li><li>
Ability to serve as an internal technical resource for lower-level staff</li><li>
Knowledge of basic chemistry</li><li>
Ability to work after hours, provide weekend and holiday support on a rotated basis within an assigned territory and/or geographic region, and be on call 24/7 during rotation</li><li>
Good written/verbal communication, organization, and prioritization skills</li><li>
Good English communication skills</li><li>
Effective customer service skills, which include a positive attitude, helpful customer interaction, and maintenance of ongoing customer relationships</li><li>
Ability to travel, including some overnight travel, is required</li></ul><div>
Who we are</div>
A healthier future drives us to innovate. Together, more than 100&rsquo;000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. 
Let&rsquo;s build a healthier future, together.
Roche is an Equal Opportunity Employer.</div>

Technical Service Specialist

Apple

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. 
 
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple&rsquo;s products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
 
 
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. 
 
Description 
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. 
 
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. 
 
Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. 
 
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. 
 
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. 
 
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. 
 
Contribute to an inclusive environment by respecting each other&rsquo;s differences and having the curiosity to learn. 
 
Demonstrate Apple&rsquo;s values of inclusion and diversity in daily activities. 
 
Preferred Qualifications 
You can: 
Demonstrate technical expertise of Apple products and services. 
Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment. 
Navigate customer service issues with care and strong interpersonal skills. 
Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience. 
Work in a fast-paced environment and balance multiple tasks at the same time. 
Work well in a team environment, demonstrating shared responsibility and accountability with other team members. 
Be trusted with sensitive or confidential information, keeping with Apple&rsquo;s core values. 
Be curious and open to learning from others and helping each other grow. 
 
Minimum Qualifications 
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. 
You should also be proficient in the local language, both written and spoken. 
 
At Apple, we&rsquo;re not all the same. And that&rsquo;s our greatest strength. We draw on the differences in who we are, what we&rsquo;ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.

Teknik Uzman

Marcel Aviation

<div>
 
 We are looking for " Technical Supply Specialist" who will work at the Headquarter of Marcel Havac&inodot;l&inodot;k.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor's degree in related fields (i.e. Civil Aviation )
 </li>
 <li>
 Excellent command of written and spoken English,
 </li>
 <li>
 Advanced knowledge in MS Office Application. (for experienced candidates, Wings NG or similar ERP solutions experience is a plus.)
 </li>
 <li>
 Preferably with minimum 3-4 years experience in the field of aviation procurement and/or aviation logistics.
 </li>
 <li>
 Excellent organizational, problem solving and communication skills,
 </li>
 <li>
 Strong analytical abilities, pro-active and self-motivated, willing to take responsibility,
 </li>
 <li>
 Ability to work on flexible hours if needed via remote access to systems.
 </li>
 <li>
 Ability to make sound decisions under time pressure environment,
 </li>
 <li>
 Ability to communicate and coordinate with people from various cultures,
 </li>
 <li>
 Result-oriented, a good team player, well-disciplined and well-organized,
 </li>
 <li>
 Flexible working hours,
 </li>
 <li>
 No obligation of military service for male candidates.
 </li>
 </ul>
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Responsible for sourcing and purchasing of aviation rotables, expendables, chemicals and tools.
 </li>
 <li>
 Ensure that all parts and materials have appropriate paperwork.
 </li>
 <li>
 Comparison of received proposals, preparation of comparison tables and submission for approval in order to identify the best proposal in terms of condition, price and lead time.
 </li>
 <li>
 Preparation of formal orders for the selected items and approved proposals and submission to the related supplier. Follow up of orders in order to receive the parts on time or by defined deadlines whereas applicable.
 </li>
 <li>
 Processing and follow up of all logistics phases in coordination with forwarders &ndash; logistics partners and other related internal departments.
 </li>
 <li>
 Coordination with other departments in order to perform his/her duties in accordance with described procedures.&nbsp;
 </li>
 <li>
 
 Develop business opportunities with service providers and maintain a constant communication with them related to materials and logistics.
 
 </li>
 <li>
 
 Provide AOG support when necessary.
 
 </li>
 <li>
 
 Establish and supervise a supply chain process for new/current company projects.
 
 </li>
 </ul>
 
 
 
</div>

Technical Supply Specialist

StarCharge Europe

<div>
 
 Number of personnel required :2
 
 
 
 Job Responsibilities
 
 
 
 1.Be responsible for the after-sales technical support of products.
 
 
 2.Collect, record, organize and analyze relevant issues during technical support, and output experience cases.
 
 
 3.Conduct cross-departmental communication and coordination on technical issues, and cooperate with R&amp;D to complete product performance verification, commissioning and other work.
 
 
 4.Assist training specialists in carrying out personnel skill improvement work.
 
 
 
 
 
 
 Requirements
 
 
 
 1.Education: Bachelor's degree or above.
 
 
 2.Major: Electrical Automation, Mechatronics, Electronics or related majors.
 
 
 3.Work Experience: Work experience in the new energy vehicle or charging pile industry is preferred.
 
 
 4.Professional Knowledge: Ability to read electrical schematic diagrams; experience in fault diagnosis or electric vehicle battery work is preferred; proficiency in one foreign language is a plus.
 
 
 5.Competencies: Proficient in office software and electrical drawings.
 
 
 6.Language Requirement: Proficiency in the local language(Turkish).
 
 
 7.Other Requirements: Willing to accept short-term overseas business trips; good health and no bad habits; able to complete other tasks assigned by superiors; fluent in English communication.
 
 
 
</div>

(Turkey ) Operation and Maintenance Service Engineer

<div>
 At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
 
 
 This Position reports to:
 
 
 Service &amp; Sales Manager
 
 
 
 
 Your Role And Responsibilities
 
 
 
 The work model for the role is:
 
 onsite
 
 
 
 You will be mainly accountable for:
 
 
 <ul>
 <li>
 Performing service tasks like installation and commissioning of equipment, identifying technical problems, making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.)
 </li>
 <li>
 Consulting with and advising customers on the most suitable service solutions in accordance with standard processes, procedures, and safety guidelines
 </li>
 <li>
 Creating and maintaining close relationships with customers, appreciating their needs, and providing specialist assistance and solutions
 </li>
 <li>
 Exploring the cause of simple equipment failure and making recommendations to avoid repeating the problem in the future. Complete on-site diagnostics and service calls
 </li>
 <li>
 Performing preventative maintenance Installation, maintenance and troubleshooting of domestic and international UPSs and related power protection products
 </li>
 <li>
 Manage and maintain customer relationships and follow up on customer feedback to ensure high level of customer satisfaction, giving emergency assistance
 
 
 
 </li>
 </ul>
 
 Qualifications For The Role
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Electrical Engineering / Electrical/Electronic or related fields
 </li>
 <li>
 Minimum 3 years of experience
 </li>
 <li>
 Experienced in UPS service and knowledge on power electronics
 </li>
 <li>
 In-depth understanding of installation, maintenance, and repair processes
 </li>
 <li>
 Use measuring and mounting tools
 </li>
 <li>
 Good knowledge of English and Turkish, Good communication skills
 </li>
 <li>
 Service logic and customer-oriented
 </li>
 <li>
 Have knowledge Microsoft office programs
 </li>
 <li>
 Having a valid driving license &amp; no obstacle for traveling
 
 
 </li>
 </ul>
 We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
</div>

Field Service Engineer

Arzum Elektrikli Ev Aletleri

<div>
 
 We are looking for a
 
 Product Procurement Specialist
 
 to join our
 
 Purchasing Team
 
 at our
 
 Head Office in Ey&uuml;p Sultan, Istanbul
 
 .
 
 
 &nbsp;
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Business Administration, Economics, or Engineering
 
 </li>
 <li>
 Experience in
 
 purchasing home appliances
 
 is an advantage
 </li>
 <li>
 Proficient in
 
 MS Office (Excel and PowerPoint)
 
 </li>
 <li>
 
 Advanced level of English
 
 (written and verbal)
 </li>
 <li>
 
 SAP experience
 
 is preferred
 </li>
 <li>
 No restrictions for
 
 domestic travel
 
 </li>
 <li>
 Strong
 
 communication and negotiation skills
 
 , with a
 
 team-oriented mindset
 
 </li>
 <li>
 
 Completed military service
 
 (for male candidates)
 </li>
 <li>
 
 Valid Class B driver&rsquo;s license
 
 and ability to actively drive
 </li>
 <li>
 Minimum
 
 2 years of experience
 
 in product procurement is preferred
 </li>
 </ul>
 
 
 
 
 Job Responsibilities
 
 
 <ul>
 <li>
 Conduct
 
 price and technical analyses
 
 for product purchasing activities
 </li>
 <li>
 Maintain
 
 regular communication with manufacturers
 
 and identify
 
 new potential suppliers
 
 </li>
 <li>
 
 Enter and update product information
 
 in the ERP system
 </li>
 <li>
 Support the
 
 tracking and coordination of ongoing product projects
 
 </li>
 <li>
 Manage communication with suppliers regarding
 
 pricing, product features, compliance, and delivery
 
 </li>
 <li>
 
 Coordinate
 
 between the Purchasing Department and other internal teams to ensure smooth information flow
 </li>
 <li>
 Participate in the
 
 request for quotation (RFQ)
 
 process
 </li>
 <li>
 Share updates on
 
 order status
 
 and other relevant procurement information with internal stakeholders
 </li>
 <li>
 
 Maintain records and follow up on procurement documentation and forms
 
 </li>
 <li>
 Prepare
 
 monthly purchasing reports
 
 and present them to senior management
 </li>
 <li>
 
 Plan business trips and meetings
 
 , prepare agendas, and take meeting minutes
 </li>
 </ul>
 
 
 
</div>

Product Procurement Specialist

Explore 1050+ Technical service specialist in Istanbul this December. Find roles across top companies and apply now to boost your career.

1050 technical service specialist jobs IN Istanbul

Technical Service Specialist

Teknik Uzman

Technical Supply Specialist

Teknik Uzman

(Turkey ) Operation and Maintenance Service Engineer

Field Service Engineer

Product Procurement Specialist