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technical support engineer

Location Solutions

<p><b>Our GCC headquarters is situated in Dubai, UAE. We are looking for a Support Engineer.</b></p><p><b>Task and Responsibilities</b></p><ul><li>Become knowledgeable to a high level in all of our products and solutions from a technical and functional aspect</li><li>Technical Support &ndash; Be part of the Support team</li><li>Technical Training &ndash; This will require the candidate to have excellent presentation skills and confidence when speaking in English.</li><li>Technical Writing &ndash; Compiling technical drawings and instructions for our products and solutions.</li><li>Provide technical assistance to colleagues within the company when required.</li><li>Answer customer requests using the ERP ticketing system.</li><li>Configuring IOT devices based on the customer&rsquo;s requirements</li><li>Integrated and assembled GPS devices and other vehicle accessories according to customer requirements.</li><li>Create configurations for devices based on specific needs.</li><li>Collaborate with hardware manufacturers to address bugs and resolve issues.</li><li>Work closely with the system development team to implement improvement ideas and resolve bugs.</li><li>Must be familiar with the physical hardware installation of the MDVR unit, cameras, and associated sensors (G-sensors, panic buttons, door sensors, fuel sensors) within a vehicle's structure. This includes using ruggedized, shock-absorbing mounts to ensure durability in a mobile environment.</li><li>Remote Management Assisting with real-time tracking, live video viewing, and remote configuration or firmware upgrades.</li><li>Alarm and Event Management Setting up and troubleshooting various smart alarms, such as overspeed warnings, driver fatigue alerts, and emergency triggers.</li><li>Data Retrieval and Analysis Helping fleet managers retrieve specific video evidence (e.g., in case of an accident or incident) and generate operational reports.</li><li>Troubleshooting Hardware Issues Diagnosing problems related to power supply, camera connectivity, GPS signal loss, or storage medium failures.</li></ul><p><b>Requirements</b></p><ul><li>Ability to understand and work with all types of clients.</li><li>Highly customer-oriented.</li><li>Presentable, hardworking, enthusiastic, persuasive, and confident with a positive attitude.</li><li>Advanced computer and software skills &ndash; MS Office included.</li><li>Attention to detail, systematic approach to problem-solving.</li><li>Professional attitude and behavior, customer-focused.</li><li>Highly organized, assertive, decisive, and patient.</li><li>Ability to build relationships with customers</li><li>Ability to work well both with a group and independently</li><li>Out of the box thinking mindset; is willing to learn and work in a dynamic environment</li><li>Driving License is a plus.</li><li>Graduate of BSECE or BSCpE is an advantage</li></ul><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>License/Certification:</p><ul><li>Electronics and communication Engineer (Required)</li></ul><p>Work Location: In person</p>

Technical Support Engineer

Intertec Systems

<div><div><div><div><div>Technical Support</div></div><div><div>
Dubai</div></div><div><div>
Permanent</div></div></div></div>
<div><p><b>
Job Title:</b> Technical Support Engineer</p><p><b>
Job Purpose:
</b></p><p>The Office 365 L3 Engineer is a senior technical resource responsible for architecting, administering, and optimizing Microsoft 365 services, including Exchange Online, Exchange On‑Premises, Teams, SharePoint, OneDrive, Intune, and Azure Active Directory. The role provides Tier‑3 escalation support, leads complex troubleshooting, drives modernization initiatives, leads migrations, and ensures secure, resilient, and high‑performing hybrid email environments. This position acts as a technical SME (Subject Matter Expert) and works closely with architecture, security, and operations teams to design and implement enterprise‑grade M365 solutions</p><p><b>
Qualification:</b> Graduation</p><p><b>
Certification:</b>
</p><ul><li>Microsoft Certifications:</li></ul><ul><li>
MS‑102: Microsoft 365 Administrator
</li><li>MS‑700: Teams Administrator Associate
</li><li>AZ‑104: Azure Administrator
</li><li>Exchange Server certification (legacy)
</li></ul><p><b>Experience:</b> 8 - 10 Years</p><p><b>
Responsibilities:</b></p><p>
Advanced Office 365 &amp; Exchange Administration
</p><ul><li>Architect, configure, and support end‑to‑end administration of Office 365 services.
</li><li>Manage and optimize hybrid Exchange environments (Exchange Online + Exchange Server 2013/2016/2019).
</li><li>Oversee hybrid connectivity including Hybrid Configuration Wizard (HCW), OAuth, connectors, federation, and mail flow.
</li><li>Perform advanced troubleshooting across all M365 workloads.
</li><li>Lead O365 service configuration including:</li></ul><ul><li>
Mail flow &amp; transport routing
</li><li>Mobile device management via Intune
</li><li>SharePoint/OneDrive governance
</li><li>Teams collaboration &amp; telephony features
</li><li>Azure AD identity and access management
</li></ul><p>L3 Escalations &amp; Complex Issue Resolution
</p><p>Handle top‑tier escalations across:
</p><ul><li>Exchange On‑Prem mail queues, transport pipelines, DAG replication, and database issues.
</li><li>Outlook/Autodiscover modern authentication issues.
</li><li>Hybrid mail flow breakdowns and OAuth trust failures.
</li><li>M365 identity issues: SSO, MFA, AAD Connect, Sync errors, Conditional Access.
</li><li>Advanced Teams issues (policy conflicts, call flow, SBC integration).
</li><li>SharePoint Online structural and permission escalations.
</li><li>OneDrive sync, large‑scale permission restorations &amp; data recoveries.
</li><li>Perform deep diagnostic analysis using:</li></ul><ul><li>
Message Trace, MFCMAPI, EXRCA tests
</li><li>Azure AD Sign‑in logs
</li><li>Network traces (Fiddler/Wireshark)
</li><li>DIG, Nslookup for DNS issues
</li></ul><p>Monitoring, Optimization &amp; Problem Management
</p><ul><li>Proactively monitor Office 365 and Exchange servers, message queues, and service health dashboards.
</li><li>Perform root cause analysis (RCA) and provide long‑term remediation plans.
</li><li>Optimize hybrid configurations, connectors, and performance bottlenecks.
</li><li>Automate routine tasks and monitoring using PowerShell scripting.
</li></ul><p>Security, Governance &amp; Compliance Leadership
</p><p>Drive implementation of advanced M365 security measures:
</p><ul><li>Conditional Access &amp; Identity Protection
</li><li>Microsoft Defender for Office 365 (Safe Links, Safe Attachments)
</li><li>DKIM, DMARC, SPF &amp; advanced email authentication
</li><li>DLP, retention labels, retention policies &amp; eDiscovery
</li><li>Exchange Online Protection (EOP) &amp; anti‑spam tuning
</li><li>Audit log review and compliance reporting
</li></ul><p>Ensure alignment with industry compliance (ISO, NIST, GDPR, etc.).
</p><p>Migrations, Upgrades &amp; Enterprise Projects
</p><ul><li>Lead full‑scale migrations:</li></ul>
Exchange On‑Prem<ul><li> Exchange Online (hybrid, staged, cutover)
</li><li>Tenant‑to‑Tenant migrations
</li><li>Legacy system modernization (Lotus Notes, older Exchange versions)
</li><li>Drive Teams adoption, telephony integrations, and governance.
</li><li>Participate in architecture and roadmap planning with leadership.
</li><li>Coordinate with other teams on cross‑platform integrations.
</li></ul><p>Technical Leadership &amp; Documentation
</p><ul><li>Mentor L1/L2 teams; serve as the technical SME.
</li><li>Conduct knowledge transfer sessions and build runbooks.
</li><li>Create architecture diagrams, SOPs, and configuration baselines.
</li><li>Review and approve change requests as a senior authority.
</li></ul><p><b>Mandatory</b></p><ul><li>
Deep expertise in:</li></ul><ul><li>
Exchange Server (2013/2016/2019)
</li><li>Exchange Online
</li><li>Hybrid topologies &amp; coexistence
</li><li>Mail flow, transport logs, connectors
</li><li>Azure Active Directory &amp; identity management
</li><li>Modern authentication, OAuth, SSO
</li><li>Advanced PowerShell proficiency (Exchange Online, MS Graph).
</li><li>Strong troubleshooting experience across:</li></ul><ul><li>
Teams &amp; Teams Voice
</li><li>SharePoint Online &amp; OneDrive
</li><li>Intune &amp; MDM/MAM
</li><li>AAD Connect (sync issues, identity conflicts)
</li><li>Extensive experience managing backups &amp; recovery tools.
</li><li>Strong understanding of network concepts, DNS, email security.
</li><li>Experience coordinating large‑scale migrations and enterprise projects.
</li><li>Solid grasp of ITIL principles (Incident, Change, Problem).
</li><li>Strong troubleshooting skills for hybrid and cloud-based M365 systems.
</li><li>Familiarity with ITIL processes (Incident, Change, Problem management).
</li><li>Excellent communication and documentation skills.</li></ul></div></div>

Al-Futtaim

<div><p><b>Job Requisition ID: </b>177304</p>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p><br>
<b>
Overview Of The Role:</b><br>
<ul><li>
The Technical Support Engineer acts as the primary contact for technical issues concerning the vehicle brand, providing diagnostic support and ensuring tool and resource availability. The role involves preparing detailed technical reports, handling concerns on new vehicles, and advising on resolution methods. Regular communication with the brand principal and technical manager is essential to escalate issues and ensure service satisfaction. This position plays a crucial role in supporting the aftersales service network by ensuring efficient diagnosis and repair of commercial vehicles. The role requires in-depth technical knowledge, hands-on experience, and close coordination with internal teams and manufacturers. Success factors include minimizing vehicle downtime, maximizing operational efficiency, and promoting a quality service culture within the department.</li></ul><br>
<b>
What You Will Do:</b><br>
<h4 class="jobSectionHeader"><b>
General</b></h4><br>
<ul><li>
Provide technical assistance to workshops and service teams for diagnosing complex vehicle issues, ensuring a high first-time fix rate and reduced repeat repairs.</li><li>
Analyze and resolve faults related to engine, transmission, electrical, and electronic systems with accurate diagnosis and resolution times.</li><li>
Support field teams with troubleshooting via remote or on-site assistance, meeting response and resolution times within SLA agreements.</li><li>
Liaise with manufacturers for technical queries, escalations, and product support, ensuring timely resolution of escalated cases.</li><li>
Review and validate warranty claims, ensuring proper documentation and compliance with a high warranty approval rate and submission accuracy.</li><li>
Conduct technical training and knowledge-sharing sessions for service staff and evaluate training effectiveness and feedback.</li><li>
Monitor recurring technical issues and provide feedback for product improvement, contributing to a reduction in repeat issues.</li><li>
Ensure the availability of necessary special tools, technical literature, and service bulletins at locations.</li><li>
Assist in the analysis and shipment of failed parts to OEMs.</li><li>
Coordinate software updates and equipment usage, ensuring completion meets technical manager assessments.</li><li>
Escalate issues to the technical manager regularly and conduct weekly reviews.</li><li>
Promote improvement of customer service in EV and PHEV models through close liaison with all departments.</li><li>
Assist the technical manager with customer-focused decisions to maintain a positive customer experience.</li></ul><br>
<b>
Required Skills To Be Successful:</b><br>
<ul><li>
Strong knowledge of vehicle systems including engine, transmission, braking, electrical and ECU systems.</li><li>
Sound knowledge of electronics, onboard diagnostics, and new energy vehicles.</li><li>
Strong analytical and troubleshooting skills with a customer-focused and solution-oriented mindset.</li><li>
Effective communication and training ability with leadership, teamwork, and adaptability in customer service-focused environments.</li></ul><br>
<b>
What Qualifies You For The Role:</b><br>
<ul><li>
Bachelor's Degree or Diploma in Automotive Engineering, Mechanical Engineering, or related field.</li><li>
3 to 5 years of experience in vehicle diagnostics or technical support.</li><li>
Proficiency in diagnostic tools and software and understanding of CAN bus systems and vehicle electronics.</li><li>
Experience with OEM technical platforms, service portals, and interpreting technical manuals, wiring diagrams, and fault codes.</li></ul><p><b><br>
About Al-Futtaim Automotive</b><br>
A major division of the UAE-based Al-Futtaim Group of companies, <b>Al-Futtaim Automotive</b> is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.<br>
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.<br>
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.<br>
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment.<br>
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. <b>This is Al-Futtaim Automotive and we empower talent to move forward.</b></p></div><p></p>

UAEN Technical Support Engineer

<div><div><div><div><div>Technical Support</div></div><div><div>
Dubai</div></div><div><div>
Permanent</div></div></div></div>
<div><p><b>
Job Title:</b> Senior Technical Support Engineer Microsoft 365 Office</p><p><b>
Job Purpose:
</b></p><p>The Office 365 L3 Engineer is a senior technical resource responsible for architecting, administering, and optimizing Microsoft 365 services, including Exchange Online, Exchange On‑Premises, Teams, SharePoint, OneDrive, Intune, and Azure Active Directory. The role provides <b>Tier</b>‑<b>3 escalation support</b>, leads complex troubleshooting, drives modernization initiatives, leads migrations, and ensures secure, resilient, and high‑performing hybrid email environments. This position acts as a <b>technical SME (Subject Matter Expert)</b> and works closely with architecture, security, and operations teams to design and implement enterprise‑grade M365 solutions.</p><p><b>
Qualification: </b>Graduation</p><p><b>
Certification: </b>Microsoft Certifications (MS‑102: Microsoft 365 Administrator, MS‑700: Teams Administrator Associate, AZ‑104: Azure Administrator ,Exchange Server certification (legacy))</p><p><b>
Experience: </b>8 &ndash; 10 Years</p><p><b>
Reponsibilities:
</b></p><p><b>Advanced Office 365 &amp; Exchange Administration</b>
</p><ul><li>Architect, configure, and support end‑to‑end administration of Office 365 services.
</li><li>Manage and optimize <b>hybrid Exchange environments</b> (Exchange Online + Exchange Server 2013/2016/2019).
</li><li>Oversee hybrid connectivity including <b>Hybrid Configuration Wizard (HCW), OAuth, connectors, federation</b>, and mail flow.
</li><li>Perform advanced troubleshooting across all M365 workloads.
</li><li>Lead O365 service configuration including:</li></ul><ul><li>
Mail flow &amp; transport routing
</li><li>Mobile device management via Intune
</li><li>SharePoint/OneDrive governance
</li><li>Teams collaboration &amp; telephony features
</li><li>Azure AD identity and access management
</li></ul><p><b>L3 Escalations &amp; Complex Issue Resolution</b>
</p><p>Handle top‑tier escalations across:
</p><ul><li><b>Exchange On</b>‑<b>Prem</b> mail queues, transport pipelines, DAG replication, and database issues.
</li><li>Outlook/Autodiscover modern authentication issues.
</li><li>Hybrid mail flow breakdowns and OAuth trust failures.
</li><li>M365 identity issues: SSO, MFA, AAD Connect, Sync errors, Conditional Access.
</li><li>Advanced Teams issues (policy conflicts, call flow, SBC integration).
</li><li>SharePoint Online structural and permission escalations.
</li><li>OneDrive sync, large‑scale permission restorations &amp; data recoveries.
</li><li>Perform deep diagnostic analysis using:</li></ul><ul><li>
Message Trace, MFCMAPI, EXRCA tests
</li><li>Azure AD Sign‑in logs
</li><li>Network traces (Fiddler/Wireshark)
</li><li>DIG, Nslookup for DNS issues
</li></ul><p><b>Monitoring, Optimization &amp; Problem Management</b>
</p><ul><li>Proactively monitor Office 365 and Exchange servers, message queues, and service health dashboards.
</li><li>Perform root cause analysis (RCA) and provide long‑term remediation plans.
</li><li>Optimize hybrid configurations, connectors, and performance bottlenecks.
</li><li>Automate routine tasks and monitoring using PowerShell scripting.
</li></ul><p><b>Security, Governance &amp; Compliance Leadership</b>
</p><p>Drive implementation of advanced M365 security measures:
</p><ul><li>Conditional Access &amp; Identity Protection
</li><li>Microsoft Defender for Office 365 (Safe Links, Safe Attachments)
</li><li>DKIM, DMARC, SPF &amp; advanced email authentication
</li><li>DLP, retention labels, retention policies &amp; eDiscovery
</li><li>Exchange Online Protection (EOP) &amp; anti‑spam tuning
</li><li>Audit log review and compliance reporting
</li></ul><p>Ensure alignment with industry compliance (ISO, NIST, GDPR, etc.).
</p><p><b>Migrations, Upgrades &amp; Enterprise Projects</b>
</p><ul><li>Lead full‑scale migrations:</li></ul>
Exchange On‑Prem<ul><li> Exchange Online (hybrid, staged, cutover)
</li><li>Tenant‑to‑Tenant migrations
</li><li>Legacy system modernization (Lotus Notes, older Exchange versions)
</li><li>Drive Teams adoption, telephony integrations, and governance.
</li><li>Participate in architecture and roadmap planning with leadership.
</li><li>Coordinate with other teams on cross‑platform integrations.
</li></ul><p><b>Technical Leadership &amp; Documentation</b>
</p><ul><li>Mentor L1/L2 teams; serve as the technical SME.
</li><li>Conduct knowledge transfer sessions and build runbooks.
</li><li>Create architecture diagrams, SOPs, and configuration baselines.
</li><li>Review and approve change requests as a senior authority.</li></ul><p><b>
Mandatory:</b></p><ul><li>
Deep expertise in:</li></ul><ul><li>
Exchange Server (2013/2016/2019)
</li><li>Exchange Online
</li><li>Hybrid topologies &amp; coexistence
</li><li>Mail flow, transport logs, connectors
</li><li>Azure Active Directory &amp; identity management
</li><li>Modern authentication, OAuth, SSO
</li><li>Advanced PowerShell proficiency (Exchange Online, MS Graph).
</li><li>Strong troubleshooting experience across:</li></ul><ul><li>
Teams &amp; Teams Voice
</li><li>SharePoint Online &amp; OneDrive
</li><li>Intune &amp; MDM/MAM
</li><li>AAD Connect (sync issues, identity conflicts)
</li><li>Extensive experience managing backups &amp; recovery tools.
</li><li>Strong understanding of network concepts, DNS, email security.
</li><li>Experience coordinating large‑scale migrations and enterprise projects.
</li><li>Solid grasp of ITIL principles (Incident, Change, Problem).
</li><li>Strong troubleshooting skills for hybrid and cloud-based M365 systems.
</li><li>Familiarity with ITIL processes (Incident, Change, Problem management).
</li><li>Excellent communication and documentation skills.</li></ul></div></div><p></p>

Senior Technical Support Engineer: Microsoft 365

Noorka

<div><p>Noorka Logistics is seeking a skilled and proactive IT Support Engineer to join our technical team in <b>Dubai</b>. This role is ideal for a technology-driven professional who can ensure smooth IT operations, provide reliable technical support, and maintain secure systems within a fast-paced logistics and supply chain environment.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain desktops, laptops, printers, and IT equipment.</li>
<li>Monitor system performance and troubleshoot technical problems efficiently.</li>
<li>Manage user accounts, email configurations, and system access permissions.</li>
<li>Maintain network infrastructure including routers, switches, and firewalls.</li>
<li>Perform regular system updates, backups, and security checks.</li>
<li>Support ERP and logistics management systems used by operations teams.</li>
<li>Maintain documentation of IT systems, configurations, and troubleshooting processes.</li>
<li>Coordinate with external vendors for advanced technical support when required.</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;4 years of experience in IT support or system administration.</li>
<li>Strong knowledge of Windows operating systems and networking fundamentals.</li>
<li>Experience with firewalls, antivirus software, and data backup systems.</li>
<li>Familiarity with logistics or supply chain software is an advantage.</li>
<li>Good troubleshooting and analytical skills.</li>
<li>Strong communication and interpersonal abilities.</li>
</ul>
<p><b>Skills &amp; Competencies:</b></p>
<ul>
<li>Strong problem-solving and technical troubleshooting skills</li>
<li>Ability to manage multiple support requests and prioritize tasks</li>
<li>Attention to detail and system accuracy</li>
<li>High level of responsibility and data confidentiality</li>
<li>Ability to work independently and as part of a team</li>
</ul>
<p>At Noorka Logistics, reliable IT infrastructure is essential for ensuring efficient operations and seamless service delivery. This IT Support Engineer position in <b>Dubai</b> offers an excellent opportunity to grow your technical expertise while contributing to a professional and dynamic logistics organization.</p></div>

IT Support Engineer

Zahr Freighters

<div><p>Zahr Freighters is seeking a skilled and proactive IT Support Engineer to join our technical team in <b>Dubai</b>. This role is ideal for a technology-driven professional who can ensure smooth IT operations, provide timely technical support, and maintain secure systems within a fast-paced freight and logistics environment.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computers, printers, and IT equipment.</li>
<li>Monitor system performance and troubleshoot technical problems efficiently.</li>
<li>Manage user accounts, email systems, and access permissions.</li>
<li>Maintain network infrastructure including routers, switches, and firewalls.</li>
<li>Perform regular system updates, backups, and security checks.</li>
<li>Support logistics and operational software systems used within the company.</li>
<li>Maintain documentation of IT systems, configurations, and troubleshooting processes.</li>
<li>Coordinate with external vendors for advanced technical support when required.</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;4 years of experience in IT support or system administration.</li>
<li>Strong knowledge of Windows operating systems and networking fundamentals.</li>
<li>Experience with firewalls, antivirus software, and backup systems.</li>
<li>Familiarity with ERP or logistics management systems is an advantage.</li>
<li>Good troubleshooting and analytical skills.</li>
<li>Strong communication and interpersonal abilities.</li>
</ul>
<p><b>Skills &amp; Competencies:</b></p>
<ul>
<li>Strong problem-solving and technical troubleshooting skills</li>
<li>Ability to manage multiple tasks and prioritize effectively</li>
<li>Attention to detail and system accuracy</li>
<li>High level of responsibility and data confidentiality</li>
<li>Ability to work independently and as part of a team</li>
</ul>
<p>At Zahr Freighters, reliable IT infrastructure is essential for ensuring smooth logistics operations and service delivery. This IT Support Engineer position in <b>Dubai</b> offers an excellent opportunity to grow your technical expertise while contributing to a professional and dynamic freight company.</p></div>

Zapegg Tax Consultant

<div><p>Zapegg Tax Consultant is seeking a skilled and detail-oriented Desktop Engineer to join our IT support team in <b>Dubai</b>. This role is ideal for a technically proficient professional who can ensure smooth functioning of desktop systems, provide timely technical support, and maintain IT infrastructure within a fast-paced consultancy environment.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Install, configure, and maintain desktops, laptops, printers, and peripheral devices.</li>
<li>Provide technical support for hardware and software issues.</li>
<li>Troubleshoot system errors and resolve user-related IT problems.</li>
<li>Manage operating system installations, updates, and patches.</li>
<li>Configure and manage user accounts, email setups, and access permissions.</li>
<li>Ensure data backup and system security protocols are followed.</li>
<li>Maintain IT inventory and update asset management records.</li>
<li>Coordinate with network and system administrators for issue resolution.</li>
<li>Provide user training and support for IT tools and applications.</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Diploma or Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;4 years of experience in desktop support or IT helpdesk roles.</li>
<li>Strong knowledge of Windows operating systems and desktop troubleshooting.</li>
<li>Familiarity with hardware maintenance and software installations.</li>
<li>Experience with antivirus systems and data backup solutions.</li>
<li>Good problem-solving and analytical skills.</li>
<li>Strong communication and interpersonal abilities.</li>
</ul>
<p><b>Skills &amp; Competencies:</b></p>
<ul>
<li>Strong technical troubleshooting skills</li>
<li>Attention to detail and system accuracy</li>
<li>Ability to manage multiple support requests efficiently</li>
<li>High level of responsibility and data confidentiality</li>
<li>Ability to work independently and as part of a team</li>
</ul>
<p>At Zapegg Tax Consultant, reliable IT support is essential for ensuring smooth daily operations. This Desktop Engineer position in <b>Dubai</b> offers an excellent opportunity to grow your technical career while contributing to a professional and well-structured consultancy environment.</p></div>

Desktop Engineer

Explore 2634+ Technical support engineer in Dubai this April. Find roles across top companies and apply now to boost your career.

2634 technical support engineer jobs In Dubai

Technical Support Engineer

Technical Support Engineer

UAEN Technical Support Engineer

Senior Technical Support Engineer: Microsoft 365

IT Support Engineer

IT Support Engineer

Desktop Engineer