sales executive

procurement engineer

electrical engineer

a/c technician

chief engineer

technical support engineer

Sunpowergen

<div><div>Job Summary:</div><div>
We are seeking a technically proficient Customer Support Engineer to provide Expediting Support to our Sales team, with a focus on pneumatics systems and applications. The role is responsible for managing technical queries from customers, handling expediting requests, and ensuring the on-time delivery (OTD) of both sold products and in-house manufactured items. The ideal candidate is detail-oriented, technically strong, and capable of translating customer requirements into timely deliverables.</div><div></div><div>
Role Focus:</div><div>
Expediting customer deliverables and provide technical support for existing customers. Responsible for Customer Satisfactions by providing on time support to customer requirements. To provide post order execution support to Sales team in achieving customer deliverables.</div><div></div><div>
Key Responsibilities:</div><div></div><ul><li><ul><li>
Act as the primary point of contact for customer technical queries related to pneumatics systems and applications.</li><li>
Provide expediting support to ensure all customer orders and in-house manufactured products are delivered on time.</li><li>
Coordinate closely with internal teams, including Sales Support, Procurement, Operations, Warehouse, and Logistics, to achieve OTD targets.</li><li>
Monitor order progress, proactively identify potential delays, and implement corrective actions to meet delivery commitments.</li><li>
Maintain clear and timely communication with customers regarding order status, technical updates, and delivery schedules.</li><li>
Translate customer requirements and specifications into actionable deliverables for internal teams.</li><li>
Assist the Sales team in resolving technical and execution issues to improve customer satisfaction.</li><li>
Document all processes, updates, and communication for internal tracking and reporting.</li><li>
Prepare and maintain technical documents and product scheduling / planning.
</li></ul></li></ul><div></div><div>Qualifications &amp; Skills:</div><ul><li><ul><li>
Bachelor&rsquo;s degree in Mechanical/Instrumentation Engineering related field.</li><li>
Strong technical understanding of pneumatics and mechanical systems and applications.</li><li>
Proven experience in customer support, expediting, or order coordination in an industrial or manufacturing environment.</li><li>
Excellent organizational, planning, and time-management skills.</li><li>
Detail-oriented, with the ability to handle multiple tasks and deadlines simultaneously.</li><li>
Strong interpersonal and communication skills, both written and verbal.</li><li>
Proficient in MS Office, ERP/CRM systems.</li><li>
Problem-solving mindset with proactive approach to delay mitigation.</li></ul></li></ul></div>

Customer Support Engineer – Expediting (Specialized Engineering Solutions)

Thomson Reuters

<div>Reuters is looking for Technical Support Engineer to be based in our office in Dubai .
This role blends Technical Account Management (TAM) with advanced (L2) Service Engineering responsibilities to create a strategic technical partner for our global media and sports organization clients. The Technical Account Engineer acts as a trusted technical advisor, proactive service optimization expert, and strategic engagement partner, while also serving as a secondary incident resolver for complex technical issues.
The ideal candidate merges deep technical platform expertise with strong relationship management skills, delivering a white-glove experience that drives customer success with Reuters products, minimizes incident impact, and strengthens Reuters&rsquo; partnerships with our customers.
About the Role
In this opportunity as Technical Support Engineer , your main responsibilities will include:
Technical Account Management (Primary Focus)
<ul><li>Serve as the assigned primary technical point of contact for assigned top-tier clients, partnering with account managers to align technical solutions with business objectives.
</li><li>Conduct regular service reviews across assigned and targeted customers to analyze performance, review incidents, and recommend optimizations.
</li><li>Develop and maintain technical account plans, including roadmap discussions, proactive risk assessments, and adoption strategies for new features.
</li><li>Advocate for client needs internally, influencing product roadmaps and service improvements.
</li><li>Provide strategic advisory services, ensuring clients maximize value from Reuters platforms and integrations.
</li></ul>Incident Management (Secondary Focus)
<ul><li>Serve as an escalation point for complex technical issues requiring second-level triage and critical incidents impacting strategic accounts, ensuring rapid triage and resolution.
</li><li>Collaborate with global support teams to restore service within SLA targets, applying ITIL-aligned practices.
</li><li>Document root cause analysis and contribute to post-incident reviews for continuous improvement.
</li></ul>Integrator and Change Facilitator
<ul><li>Lead technical onboarding for select accounts, ensuring smooth transition from implementation to operational support.
</li><li>Validate integrations, coordinate migrations, and oversee complex delivery workflows tailored to client requirements.
</li></ul>Knowledge &amp; Continuous Improvement
<ul><li>Create and maintain client-specific technical documentation.
</li><li>Contribute to Reuters&rsquo; knowledge base with insights from resolved incidents and proactive optimizations.
</li><li>Identify recurring issues and initiate problem management processes to prevent future disruptions.
</li></ul>About You
You&rsquo;re a fit for the role Technical Support Engineer , if your background includes:
<ul><li>Bachelor's degree in Computer Science, Engineering, Media Technology, Telecommunications, or related technical field
</li><li>5+ years of progressive experience in technical account management, customer success engineering, or technical consulting for enterprise SaaS platforms
</li><li>Proven track record managing relationships with high-profile global clients (Fortune 500, international sports organizations, or media enterprises)
</li><li>Deep expertise in media technology solutions: video streaming, encoding, digital asset management (DAM), and broadcast workflows
</li><li>Hands-on experience with cloud platforms (AWS, Azure, or Google Cloud) and content delivery networks (CDNs)
</li><li>Strong foundation in networking concepts, protocols (TCP/IP, HTTP/HTTPS, WebRTC), and IT security best practices
</li><li>Working knowledge of video standards (H.264, H.265, AV1), compression technologies, DRM systems, and OTT platform architectures
</li><li>Experience supporting and managing structured service activities for SaaS platforms with demonstrated SLA/KPI achievement
</li><li>Familiarity with ITIL service management processes (incident, problem, change management)
</li><li>Ability to conduct technical service reviews, create account plans, and drive proactive optimization initiatives
</li><li>Fluency in English (written and verbal) &ndash; essential for global client communication
</li><li>Customer-centric mindset with proven ability to build trust and credibility with C-level and technical stakeholders
</li><li>Exceptional communication skills with the ability to translate complex technical concepts for diverse audiences
</li><li>Strong time management, organizational skills, and ability to manage multiple strategic accounts simultaneously
</li><li>Proficiency with CRM and ticketing systems (Salesforce, ServiceNow, or similar platforms)
</li><li>Self-directed with the ability to thrive in a fast-paced, dynamic environment, balancing proactive engagement and reactive support
</li><li>Collaborative team player comfortable working across global, virtual teams and time zones
</li><li>Flexibility for hybrid work model (Madrid office + remote) with willingness to travel occasionally for client meetings, service reviews, and industry events
</li></ul>Preferred Qualifications (Nice to Have):
<ul><li>Additional European languages (French, German, Italian, Portuguese)
</li><li>Experience in technical pre-sales or sales engineering roles within the media/broadcast technology sector
</li><li>Knowledge of AI/ML concepts and prompt engineering for operational and service optimization
</li><li>Industry certifications: AWS Certified Solutions Architect, Azure Solutions Architect, ITIL Foundation, Six Sigma Yellow Belt, or Agile/Scrum certifications
</li><li>Experience with monitoring and observability tools (Grafana, Datadog, Splunk, etc.)
</li></ul>#LI-KA1
What&rsquo;s in it For You?
<div><div><div><div><ul><li>Hybrid Work Model: We&rsquo;ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
</li><li>Flexibility &amp; Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
</li><li>Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow&rsquo;s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
</li><li>Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
</li><li>Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
</li><li>Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
</li><li>Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
</li></ul></div></div></div></div>About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here .
Learn more on how to protect yourself from fraudulent job postings here .
More information about Thomson Reuters can be found on thomsonreuters.com.</div>

Senior Technical Account Engineer

PIXCOM Technologies LLC

Business Support Engineer &ndash; EmiratiLocation: UAE Employment Type: Full-TimeRole OverviewWe are seeking an Emirati Business Support Engineer with a background in Electrical, Computer, or Telecommunications Engineering to support our Business Development and Engineering team across telecom, utility, and infrastructure projects in the UAE.The role bridges technical engineering understanding with commercial activities, supporting client requirements analysis, authority coordination, and overall project status monitoring.Key Responsibilities<ul><li>Support Sales/BDM team in reviewing RFPs, RFQs, and technical requirements</li><li>Assist in preparation of technical proposals and compliance documents</li><li>Liaise with UAE authorities and utilities for approvals and submissions</li><li>Coordinate between sales, engineering, and project teams</li><li>Support submissions, documentation follow-ups, and coordination with local entities.</li><li>Monitor overall project progress and support documentation review</li><li>Participate in client meetings for technical discussions</li></ul>Key Requirements<ul><li>Bachelor's degree in electrical / computer / Telecommunications Engineering (Mandatory)</li><li>1-3 years of experience in any engineering discipline.</li><li>Strong technical fundamentals and communication skills</li><li>English Language - is mandatory.</li></ul>Interested candidates can apply through our official portal.Job Link &rarr; https://jobs.pixcomenergy.com/job/3d28b782-4305-491c-9b24-3f7ff225323dJob Types: Full-time, Permanent

Business Support Engineer – Emirati

Canon EMEA

<div>
 
 Job Description
 
 
 
 As a Resident Engineer,you will provide cost effective maintenance and optimizing the technical performance of Hardware of products in the portfolio including maintenance and upgrading of Firmware (productsystem software) and product related applications via remote technical support using canon remote assistance tools.
 
 
 
 Responsibilities
 
 
 
 To provide first line trouble shooting (root cause of problems) on thestandalone and connected Products within their portfolio.
 
 
 <ul>
 <li>
 To achieve a high first-time fix rate and minimum recalls with the most cost-effective use of labor time and parts.
 </li>
 <li>
 Report about labor and parts investment, counter-reading by using CAESAR (Canon European Service Admin Coding) coding structure.
 </li>
 <li>
 Optimize the stock inventory and rotation and balance this againstreturn to fit (RTF) visits.
 </li>
 <li>
 Signal commercial opportunities to the sales and Marketing department by using &lsquo;OnSite-InSight&rsquo;.
 </li>
 <li>
 Make contributions to the ongoing development of the team and overall service performance.
 </li>
 <li>
 Fully understand the customer requirements to support the functional approach of the Solution Business Strategy.
 </li>
 <li>
 Liaise and report back to relevant account manager on customer issues.
 </li>
 <li>
 Identify super-usersand provide appropriate training on Canon products installed and software as appropriate, including printer drivers and features.
 </li>
 <li>
 Look for opportunities to developother areas of the clients business and liaise with the account manager accordingly.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Must have/be:
 
 
 <ul>
 <li>
 Engineering Degree or Diploma (electronics, mechanics and software)
 </li>
 <li>
 Relevant experience in the service industry
 </li>
 <li>
 Experience in understanding and following health and safety guidelines
 </li>
 <li>
 Demonstrates a high technical aptitude with excellent fault-finding skills
 </li>
 <li>
 Good customer handling and communication skills. Able to give customer instruction.
 </li>
 <li>
 Team player that focuses on optimizing the team output
 </li>
 <li>
 Good commercial insight and business acumen
 </li>
 <li>
 Awareness to represent Canon as a company always (behavior, communication and presentation / appearance)
 </li>
 <li>
 Current GCC driving license
 
 
 </li>
 </ul>
 Able to work on own initiative and in a team environment.
 
 
 <ul>
 <li>
 The ability to &lsquo;think outside the box&rsquo; for when solving problems &ndash; innovative.
 </li>
 <li>
 A high levelof accuracy to provide relevant/timelyinformation
 </li>
 <li>
 The ability to get good results whilst working under pressure
 </li>
 <li>
 Diplomacy and good communication skills
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Canon Middle East FZ LLC , a subsidiary of Canon Europe, is the operational headquarters for Canon in the Middle East based in Dubai, UAE.
 
 
 At Canon, we&rsquo;ve been inspiring people to capture and share their world for over 85+ years. As a global leader in imaging and innovation, we&rsquo;re driven by bold ideas, collaboration, and a commitment to making a positive impact. From cameras to commercial printers, and business consultancy to healthcare technologies, Canon enriches lives and businesses through imaging innovation. Canon's corporate philosophy is Kyosei &ndash; 'living and working together for the common good'. Canon invests heavily in R&amp;D, delivering the richest and most innovative products and services to satisfy customers' creative needs. From amateur photographers to professional print companies, Canon enables each customer to realize their own passion for image. Further information about Canon Middle East is available at www.canon-me.com
 
 
 With a strong presence across Middle East for over 25 years, our regional sales offices in UAE, KSA &amp; Qatar support operations across Middle East markets. We&rsquo;re proud of our diverse, inclusive culture and our philosophy of Kyosei &ndash; living and working together for the common good.
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 Be part of a diverse and energetic team, where 37+ nationalities work together with a common goal.
 </li>
 <li>
 Enjoy a competitive salary, comprehensive benefits, flexible hours, a hybrid working model, and opportunities for professional development.
 </li>
 <li>
 Benefit from continuous learning with access to extensive online resources and tailored development programs.
 </li>
 <li>
 Join a company that truly values sustainability, inclusion, and your personal growth.
 
 
 </li>
 </ul>
 Does this seem like a great fit for your career journey? Read the job description carefully and submit your application. We are excited to hear from you!
</div>

Resident Engineer(DXB-TTC)

Darktrace

<div>Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI.
The Darktrace Active AI Security Platform&trade; delivers a proactive approach to cyber resilience to secure the business across the entire digital estate &ndash; from network to cloud to email. Breakthrough innovations from our R&amp;D teams have resulted in over 200 patent applications filed. Darktrace&rsquo;s platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com . 
Job D escription :
The Customer Success Engineer (CSE) is a member of the Customer Experience (CX) team at Darktrace. The CSE team is focused on providing existing Darktrace customers with technical product solutions. Responsibilities in this pursuit range and include supporting the adoption of the Darktrace platform and services within the customer environment; providing deployment health and value interventions; and identifying additional or new use cases for Darktrace usage within the customer environment, among other value-adding endeavors.
Darktrace is currently expanding the CSE team to accommodate a rapidly growing customer base and accelerating revenue. This role is a dynamic and varied customer focused technical management position. This position is a critical customer-facing technical role within the Darktrace CX organization which requires thorough knowledge of cybersecurity and the Darktrace product suite, as well as excellent communication and collaboration skills to work with a variety of customer stakeholders. A CSE will need to liaise internally with Darktrace Customer Success Managers, Renewals Managers, Analysts, Operations Engineers, and Sales members to ensure customer needs are met, and to sustain consistent renewal and growth of customer accounts.
 
 
What will I be doing:
 
 
Act as a Darktrace and security expert and consultant to customers.
<ul><li>Develop and maintain excellent, hands-on knowledge of the Darktrace solution, with the expectations of self-sufficiency and proficiency across all coverage areas of the Darktrace platform
</li><li>Conduct deployment discovery and architecture design reviews for existing customers to ensure maximum value delivery across Network, Email, and Cloud deployments
</li><li>Work towards and maintain relevant Darktrace certifications
</li><li>Have and use industry knowledge and experience to provide consultative guidance to customers on cybersecurity priorities and initiatives
</li><li>Understand and engage with the evolving cybersecurity landscape, and work towards/ maintain relevant external certifications on this knowledge as relevant
</li></ul>Work with customers to learn their priorities and map to technical solutions.
<ul><li>Develop and refine discovery techniques to work with customer contacts of various personas, from IT, Cloud, and Security administrators to C-Suite executives
</li><li>Document and utilize the values statements and needs of Darktrace customers
</li><li>Have a mindset of taking ownership over your quota number and KPIs to improve customer deployments and value delivery, and ultimately retention and expansion
</li></ul>Work with customers, peers, and stakeholders efficiently and reliably
<ul><li>Utilize strong, respectful communication to form productive relationships with customers, partners, peers, and cross-functional internal teams
</li><li>Demonstrate confident presentation skills
</li><li>Maintain organized and timely documentation, account administration, and updates of internal systems
</li><li>Be mentored by and in turn provide mentorship to members of the CSE team on areas of particular expertise
</li></ul>What experience do I need?
<ul><li>2+ years of experience in a relevant role, ideally with the cybersecurity industry (i.e: Customer Success Engineering, Technical Account Management, etc)
</li><li>Strong knowledge of both on-premise and cloud networking (AWS, Azure, GCP)
</li><li>Experience within the cyber security industry preferred
</li><li>Additional experience in one or more of the following areas also preferred: Email Security; Incident Response; Cloud Security Architecture
</li><li>Confident, polished communicator with a proven ability to build lasting, critical business relationships
</li><li>Fluency in Arabic and English is essential</li></ul> 
Benefits:
<ul><li>24 days&rsquo; holiday + All national public holidays,
</li><li>Additional day off for your birthday,
</li><li>Life insurance,
</li><li>Medical insurance,
</li><li>Employee Assistance Program.</li></ul></div>

Customer Success Engineer

Portait cafe

Project Manager (Construction) &ndash; Job DescriptionMain role:Plans, coordinates, and oversees construction projects to ensure they are completed on time, within budget, and to quality standards.Key responsibilities:<ul><li>Prepare project plans, schedules, and budgets.</li><li>Supervise site managers, engineers, and contractors.</li><li>Ensure safety, quality, and legal compliance on site.</li><li>Communicate with clients, suppliers, and stakeholders.</li><li>Solve problems and manage risks during construction.</li></ul>Skills required:Leadership, organisation, budgeting, time management, communication, and technical construction knowledge.Job Types: Full-time, Permanent

Senior Technical Engineer

INIX Group

The Role
 About the Company: INIX Group is an international trade and logistics group with more than 17 years of experience in building resilient supply chains and supporting industrial clients. We work at the intersection of engineering, procurement, and international projects, supporting chemical, petrochemical, mining, and industrial companies with technically complex equipment and process solutions. Our operational and engineering hub is located in Dubai (UAE), with projects and suppliers across Europe, Asia, and the Middle East. Overview of the role: - Controlling and validating technical specifications and project documentation - Acting as an internal technical expert and consultant for complex equipment and process-related questions Key Responsibilities: 1. Reverse Engineering & Technical Analysis - Reverse engineering of industrial equipment and process solutions based on: existing installations, OEM documentation and incomplete or legacy technical data. - Reconstruction and validation of process logic, equipment configuration and operating parameters and constraints. - Identification of design gaps, risks, and improvement opportunities. 2. Technical Specifications & Design Control - Review, verification, and control of technical specifications (TS), datasheets and equipment lists, PFDs and P&IDs and layout and equipment arrangement concepts. - Ensuring consistency between process requirements, equipment capabilities and safety and operational constraints. - Technical clarification and alignment with suppliers and internal stakeholders. 3. Engineering Calculations & Process Support - Execution and validation of mass and energy balances, basic process and hydraulic calculations and equipment sizing & selection logic. - Support of equipment selection across key categories - reactors, vessels, heat exchangers, separation equipment (filters, centrifuges), pumps, compressors, and auxiliary systems. - Use of engineering tools and simulations where required (e.g. Aspen HYSYS or equivalents). 4. Technical Consulting & Expert Support - Acting as an internal technical reference point for: procurement teams, sales and presales and project managers. - Participation in technical discussions with clients and EPC partners. - Review and validation of technical solutions proposed by suppliers. - Support in resolving complex or non-standard engineering cases. 5. Technical-Commercial Support - Contribution to the technical part of technical-commercial proposals: validation of technical scope, risk and feasibility assessment and support of CAPEX-level estimates from an engineering standpoint. - Identification of technical risks affecting cost, schedule, and operability.
 
Requirements
 <ul>
<li>Bachelors Degree in engineering | Related technical field - 2 to 3 years of experience in an engineering role such as design engineer, process engineer, project engineer or EPC engineering specialist.</li>
</ul>
About the company
 INIX offers outsourcing services for the sourcing, import, and export of goods both within the UAE and internationally. The company specializes in the import and delivery of building materials, innovative composite materials, motor oils and additives, chemical products, medical products and electrical equipment. INIX has established itself as a reliable partner, cooperating with companies from the EU, USA, China, India and other countries.

Procurement Engineer - Process And Equipment

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