project engineer

sales engineer

electrical engineer

ai engineer

senior electrical engineer

technical support engineer

Desert Face Trading LLC

<div><div>Urgently required for an reputed automobile spare parts trading company dealing in European Trucks &amp; Trailer Parts based in Jebel Ali Dubai UAE male I.T Support Engineer . He should have good experience of minimum of 5 years in the I.T Department in a large MNC company . He should have sound knowledge of SAP / Java Script Boot / MySQL / Python / DevOps / Linux / Digital Marketing / Networking . His responsibilities as follows :<br>
<br>
<b>Support Engineer Responsibilities:</b></div><ul><li>
Providing customers with IT support via desktop solutions, chat functions, emails, and calls.</li><li>
Assisting customers with account setup and application installations.</li><li>
Ensuring optimal application functionality by configuring networks.</li><li>
Troubleshooting IT issues by asking customers targeted questions.</li><li>
Providing customers with step-by-step guidance to resolve technical problems.</li><li>
Following up on technical queries and providing prompt feedback.</li><li>
Prioritizing customer queries and escalating serious technical issues to IT developers.</li><li>
Documenting error reports and monitoring performance metrics.</li><li>
Relaying application functionality feedback from customers to IT developers.</li><li>
Compiling IT instruction manuals and useful IT support resources.</li></ul><div><br>
<b>
Support Engineer Requirements:</b></div><ul><li>
A bachelor's degree in computer science, information technology, or similar.</li><li>
5 years of experience as a support engineer.</li><li>
In-depth knowledge of Windows, Linux, and Mac OS environments.</li><li>
Proficiency in remote desktop and helpdesk software, such as Freshdesk and Zendesk.</li><li>
Advanced knowledge of IT software, hardware, and network setup.</li><li>
Exceptional ability to prioritize and diagnose IT problems.</li><li>
Extensive experience in resolving customer IT queries.</li><li>
Proficiency in documenting processes and monitoring performance metrics.</li><li>
Ability to relay important application feedback to IT developers.</li><li>
Exceptional written and verbal communication skills.</li></ul><div><br>
Excellent Salary and Career Growth -Immediate Joining</div></div>

Senior I.T Support Engineer

Noorka

<div><p>Noorka Logistics is looking for a skilled and proactive <b>IT Support Engineer</b> to join our growing team in <b>Dubai</b>. This role is ideal for a professional who enjoys solving technical challenges, supporting end-users, and ensuring smooth IT operations across the organization. If you are passionate about technology and customer support, this position is the right fit for you.</p>
<p><b>
 Key Responsibilities:</b></p>
<ul>
<li>Provide technical support for hardware, software, and network issues across the organization</li>
<li>Install, configure, and maintain IT systems, applications, and equipment</li>
<li>Troubleshoot and resolve user issues promptly to minimize downtime</li>
<li>Monitor system performance and security to ensure smooth business operations</li>
<li>Assist in the setup of servers, printers, and other network devices</li>
<li>Maintain IT documentation, asset records, and system logs</li>
<li>Collaborate with vendors and service providers for IT-related solutions</li>
<li>Support data backups, recovery, and system updates</li>
<li>Ensure compliance with IT policies, standards, and security protocols</li>
</ul>
<p><b> Requirements:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li>
<li>Proven experience as an IT Support Engineer or similar role</li>
<li>Strong knowledge of hardware, networking, operating systems, and common business software</li>
<li>Familiarity with troubleshooting techniques and remote desktop tools</li>
<li>Excellent communication and problem-solving skills</li>
<li>Ability to work independently and manage multiple priorities</li>
<li>Certifications such as CCNA, CompTIA, or Microsoft certifications are a plus</li>
<li>Fluency in English; Arabic is an added advantage</li>
</ul>
<p>Working as an <b>IT Support Engineer at Noorka Logistics in Dubai</b> provides an excellent opportunity to advance your career in a professional environment. If you are ready to take on new challenges and contribute to the efficiency of our IT infrastructure, we welcome you to apply and be part of our dedicated team.</p></div><p></p>

IT Support Engineer

Al Rostamani International Exchange

<div><p>Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care &amp; Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.</p>
<p>United Diesel is specialized in commercial vehicles and is the authorized distributor of Renault Trucks, Tata Motor, Buses and Trucks. It offers complete after Sales Services and provides innovative transport solutions.</p>
<div><div><div><h2 class="jobSectionHeader"><b>
Job Purpose</b></h2>
</div><div><p>
The Customer Support Engineer will be responsible for providing advanced technical support to our customers, ensuring the resolution of complex issues, and maintaining a high level of customer satisfaction. This role requires a deep understanding of our products, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Job Responsibilities</b></h2>
</div><div><ul><li>Technical Support:
<ul><li>Provide advanced technical support to customers via phone, email, and chat.</li>
<li>Collaborate with cross-functional teams, including engineering and product management, to resolve customer issues.</li>
</ul></li><li>Customer Interaction:
<ul><li>Act as the primary point of contact for high-priority customer issues.</li>
<li>Communicate effectively with customers to understand their issues and provide timely updates.</li>
<li>Ensure a high level of customer satisfaction through professional and empathetic communication.</li>
</ul></li><li>Documentation and Knowledge Sharing:
<ul><li>Create and maintain detailed documentation of customer issues and resolutions.</li>
<li>Develop and update knowledge base articles to help customers resolve common issues.</li>
<li>Mentor and train workshop engineers to enhance their technical skills and customer service abilities.</li>
</ul></li><li>Product Feedback:
<ul><li>Gather and analyze customer feedback to identify common issues and areas for improvement.</li>
<li>Provide detailed feedback to the product development team to help improve product quality and usability.</li>
</ul></li><li>Continuous Improvement:
<ul><li>Stay up-to-date with the latest industry trends and technologies.</li>
</ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Job Requirements</b></h2>
</div><div><ul><li>Education:
<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering or a related field.</li>
</ul></li><li>Experience:
<ul><li>Minimum of 3 years of experience in a technical support role, preferably in a senior or lead capacity.</li>
</ul></li><li>Technical Skills:
<ul><li>Strong understanding of commercial vehicles
</li><li>Proficiency in resolving complex technical issues.</li>
</ul></li><li>Soft Skills:
<ul><li>Excellent communication and interpersonal skills.</li>
<li>Strong problem-solving and analytical abilities.</li>
<li>Ability to work independently and as part of a team.</li>
<li>High level of empathy and customer focus.</li>
</ul></li></ul></div></div></div><p>At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.</p></div><p></p>

Customer Support Engineer

Zahr Freighters

<div><p>Zahr Freighters is seeking a skilled and proactive <b>IT Support Engineer</b> to join our dedicated team in <b>Dubai</b>. This role is ideal for candidates who are passionate about technology, problem-solving, and providing efficient IT support to ensure seamless business operations across the organization.</p>
<p><b>
 Key Responsibilities:</b></p>
<ul>
<li>Provide technical support for hardware, software, and network-related issues</li>
<li>Install, configure, and maintain computer systems, printers, and other IT equipment</li>
<li>Monitor and maintain company networks, servers, and security systems</li>
<li>Troubleshoot and resolve IT-related incidents in a timely manner</li>
<li>Assist employees with system access, password resets, and software usage</li>
<li>Ensure data backup and system security through proper protocols</li>
<li>Document IT processes, troubleshooting guides, and maintenance records</li>
<li>Coordinate with vendors and service providers for IT equipment and solutions</li>
<li>Support the implementation of new IT projects and upgrades</li>
</ul>
<p><b> Requirements:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field</li>
<li>2&ndash;3 years of experience as an IT Support Engineer or in a similar role</li>
<li>Strong knowledge of Windows/Linux operating systems and MS Office tools</li>
<li>Familiarity with networking concepts (LAN, WAN, VPN, firewalls)</li>
<li>Hands-on experience with troubleshooting desktops, laptops, and peripherals</li>
<li>Knowledge of data backup, antivirus, and cybersecurity measures</li>
<li>Excellent communication and problem-solving skills</li>
<li>Ability to work independently and manage multiple priorities in a fast-paced environment</li>
</ul>
<p>Joining <b>Zahr Freighters as an IT Support Engineer in Dubai</b> gives you the opportunity to contribute to a technology-driven logistics environment where innovation and efficiency are highly valued. If you are passionate about IT and ready to take on challenges, we welcome you to apply and grow with us.</p></div>

expereo

<div><p>The SD-WAN Network Support Engineer is responsible for overseeing the ongoing management and maintenance of SD-WAN solutions for clients and providing technical support and troubleshooting assistance. You will work closely with customers, network administrators, network designers, IT teams, and vendors to resolve issues, ensure smooth operation and optimal performance, security, and reliability of SD-WAN deployments. Build and maintain a relationship with the customer and use expert knowledge of the solution to recommended enhancements and upgrades required.</p><p><b>
Responsibilities :</b></p><p><b>
Customer Support:</b></p><ul><li>Respond to customer inquiries, incidents, and service requests related to SD-WAN.</li><li>Troubleshoot connectivity issues, performance problems, and configuration errors.</li><li>Provide timely and effective solutions to minimize downtime.</li><li>Generate performance reports and provide insights to inform the customer of potential improvements</li></ul><p><b>
Monitoring and Maintenance:</b></p><ul><li>Monitor SD-WAN network performance, analyze traffic patterns, and optimize SD-WAN policies.</li><li>Proactively identify performance bottlenecks, security vulnerabilities, and capacity issues.</li><li>Perform routine maintenance tasks (software updates, patches).</li></ul><p><b>
Incident Management:</b></p><ul><li>Respond to incidents and service requests promptly.</li><li>Troubleshoot connectivity issues, configuration errors, and performance problems</li><li>Escalate unresolved or complex issues to Tier 2 Engineers.</li></ul><p><b>
Change Management:</b></p><ul><li>Implement changes to SD-WAN configurations (e.g., adding new sites, modifying policies).</li><li>Coordinate change requests with clients and internal teams.</li><li>Ensure minimal disruption during change implementation.</li></ul><p><b>
Configuration and Troubleshooting:</b></p><ul><li>Assist with SD-WAN appliance configurations (routing, policies, security).</li><li>Analyze logs, packet captures, and performance metrics.</li><li>Debug and diagnose network problems.</li></ul><p><b>
Documentation and Knowledge Sharing:</b></p><ul><li>Maintain accurate records of support activities.</li><li>Create knowledge base articles and FAQs for common issues.</li><li>Train end-users on SD-WAN best practices.</li></ul><p><b>
Requirements</b></p><p><b>
Experience and soft skills:</b></p><ul><li>Experience with SD-WAN/SASE products (Cato, Meraki, Viptela, VMware Velocloud, Fortinet) and Zscaler</li><li>Network Fundamentals TCP/IP, Switching, DNS, Routing protocols, Internet, MPLS, 4G/5G</li><li>Experience working with ticketing and case management systems.</li></ul>
<b>Soft Skills:</b><ul><li>Customer mindset and strong sense of ownership.</li><li>Excellent communication and collaboration skills</li><li>Problem-solving mindset</li><li>Ability to manage multiple clients and prioritize tasks effectively</li><li>Adaptability to changing network requirements</li></ul><p>
 <b>Technical skills:</b></p><ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>Relevant certifications (e.g. Cato CCA. Cisco CCNA,ECMS, SDWFND, ENSDWI. VMware 5V0. Fortinet NSE).</li></ul></div>

SD WAN Network Support Engineer (Tier1)

Al Mazroui

<p><b>Job Title: Analytical Engineer</b></p><p><b>Location : UAE</b></p><p>We are looking for a motivated and technically skilled <b>Analytical Engineer</b> to join our team. The role involves providing sales and technical expertise for advanced analytical instruments under our analytical solutions segment.</p><p><b>Key Responsibilities:</b></p><ul><li>Promote and sell analytical equipment, including Gas &amp; Liquid Chromatography, X-Ray Refractometers, and related instruments.</li><li>Develop and maintain strong relationships with clients across research, industrial, and academic sectors.</li><li>Conduct product presentations, demonstrations, and technical discussions with customers.</li><li>Support the sales cycle from initial inquiry to order closure, ensuring customer satisfaction.</li><li>Collaborate with internal teams to provide after-sales technical support and training when required.</li><li>Stay up to date with industry developments, competitor products, and market trends.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Chemistry, Chemical Engineering, Analytical Sciences, or related field.</li><li>Minimum of 2&ndash;3 years of experience in sales or technical support of analytical instruments (Gas Chromatography, Liquid Chromatography, X-Ray instruments, or similar).</li><li>Strong technical knowledge and hands-on understanding of analytical systems.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Self-motivated with the ability to work independently and meet targets.</li><li>UAE driving license preferred.</li></ul><p>Job Types: Full-time, Permanent</p><p>Application Question(s):</p><ul><li>Your current location?</li><li>Do you hold a Bachelor&rsquo;s degree or higher in Chemistry, Chemical Engineering, Analytical Sciences, or a related field? if yes, please specify your degree specialization.</li><li>Which analytical instruments do you have hands-on technical knowledge or experience with?</li><li>What is your expected salary?</li></ul>

Analytical Engineer (Gas & Liquid Chromatography, X-Ray Refractometers)

<div><p><b>Who we are:</b></p><p>
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun &amp; Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.</p><br>
<ul>
</ul><p><b>
What you'll be doing:</b></p><p>
As a Support Engineer, you will play a critical role in ensuring the smooth operation of IT systems and infrastructure. Your responsibilities will include providing technical support to users, managing IT hardware and software, and supporting enterprise applications such as MDM, SAP, Office 365, RoutePro, and warehouse systems. You will assist in rolling out new projects and applications while adhering to company's Standard Operating Procedures (SOPs). Additionally, you will oversee IT procurement processes, monitor system performance (including VMs, SafeQ servers, MDFs, and IDFs), and coordinate with vendors to maintain service quality. This role requires a proactive approach to problem-solving, strong technical expertise, and a customer-first mindset to ensure seamless IT operations.</p><ul>
</ul><p><b>Job Description:</b></p><div>
IT Infrastructure Support:<br>
<ul><li>Install, configure, and maintain computer hardware, operating systems (Windows, Mac OS, Android, iOS), and applications as per company IT policies.</li><li>Install and configure devices such as handheld scanners, label printers, barcode readers, laser printers, and mobile printers.</li><li>Monitor and maintain IT assets, tagging them accurately in the ITSM tool.</li></ul><br>
Help Desk Operations:<br>
<ul><li>Act as the first point of contact for IT-related issues, providing timely resolutions within defined SLAs.</li><li>Manage and prioritize service tickets through the ticketing system, ensuring clear communication with users and stakeholders.</li></ul><br>
Application and System Management:<br>
<ul><li>Support and maintain enterprise applications such as MDM, SFA, RoutePro, Kofax, Bartender, Office 365, and SAP.</li><li>Provide support for warehouse and logistics applications, including interfaces like PTL, WAMAS, and conveyor systems.</li><li>Manage SafeQ servers and oversee VMs, local servers, MDFs, and IDFs for optimal performance.</li></ul><br>
Project and Rollout Support<br>
<ul><li>Assist in the roll-out of new applications and IT projects, ensuring alignment with company's Standard Operating Procedures (SOPs).</li><li>Collaborate with cross-functional teams to implement IT solutions that meet organizational needs.</li></ul><br>
Procurement and Vendor Coordination<br>
<ul><li>Create purchase requests and follow procurement processes in adherence to company policies.</li><li>Coordinate with vendors to ensure services are delivered as per agreements and organizational standards.</li></ul><br>
Monitoring and Maintenance:<br>
<ul><li>Regularly monitor and manage IT systems to ensure optimal performance and availability.</li><li>Perform preventive maintenance to mitigate potential system downtime or disruptions.</li></ul></div><ul>
</ul><p><b>Technical/Functional Competencies:</b></p><div>
Proficiency in managing IT applications such as MDM, SAP, Office 365, and warehouse systems.<br>
<ul><li>Strong technical expertise in configuring and troubleshooting IT hardware and software.</li><li>Familiarity with ITSM tools, SafeQ servers, and managing VMs, MDFs, and IDFs.</li><li>Excellent problem-solving and communication skills with a customer-first mindset.</li><li>Experience in a ticket driven environment
</li><li>Knowledge in networking and virtualization</li></ul></div><ul>
</ul><p><b>Educational Qualification:</b></p><p>
Bachelor&rsquo;s degree or Diploma in Information Technology, Computer Science, or a related field.<br>
<br>
<b>Experience:</b><br>
3-5 years of experience in help desk or IT support roles</p><p></p><p><b><br>
Why Join GMG?</b></p><p>
At GMG, we're dedicated to nurturing a vibrant, inclusive, and engaging work environment that promotes growth, innovation, and well-being. Join us in our mission to inspire victories that make the world better &ndash; for our team, our consumers, and our communities.</p><p>
If you're seeking a challenging role where you can make a significant impact, we'd love to hear from you. Apply today to become a part of our journey.</p><p><b>
What we offer?</b></p><ul>
<li>
An opportunity to become part of diverse teams with international exposure</li>
<li>Comprehensive medical insurance for self</li>
<li>Residency sponsorship and flight allowances for self</li>
<li>Up to 30% discount in our premium retail sports brand stores</li>
<li>Up to 20% discount in our pharmacy chain</li></ul></div>

IT Support Engineer (Warehouse & Factory)

Explore 4062+ Technical support engineer in Dubai this September. Find roles across top companies and apply now to boost your career.

4062 technical support engineer jobs IN Dubai

Senior I.T Support Engineer

IT Support Engineer

Customer Support Engineer

IT Support Engineer

SD WAN Network Support Engineer (Tier1)

Analytical Engineer (Gas & Liquid Chromatography, X-Ray Refractometers)

IT Support Engineer (Warehouse & Factory)