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technical support engineer

SMART POS TECHNOLOGIES

Job SummaryWe are looking for a highly skilled Technical Support Engineer to provide end-to-end support for software and hardware solutions. The role involves installation, troubleshooting, onsite support, system implementation, and customer training. The ideal candidate will ensure smooth system operations and deliver excellent technical service to clients.Key Responsibilities<ul><li>Install, configure, and maintain POS software and hardware systems</li><li>Provide onsite and remote technical support to customers</li><li>Diagnose and resolve hardware, software, network, and system issues</li><li>Handle installation of POS terminals, printers, scanners, cash drawers, and displays</li><li>Configure operating systems, drivers, and peripheral devices</li><li>Implement new systems and assist with customer onboarding</li><li>Conduct customer training on system usage, reports, and daily operations</li><li>Perform system upgrades, patches, and backups</li><li>Monitor system performance and prevent recurring issues</li><li>Maintain service reports, documentation, and customer records</li><li>Coordinate with development and technical teams for advanced issues</li><li>Provide emergency and after-hours support when required</li><li>Ensure compliance with company technical and security standards</li></ul>Technical Skills &amp; Requirements<ul><li>Strong knowledge of POS terminals, touchscreen systems, and workstations</li><li>Proficiency in Windows OS installation, configuration, and troubleshooting</li><li>Strong networking knowledge (TCP/IP, DNS, DHCP)</li><li>Ability to perform full system implementation from setup to go-live</li><li>Staff training on both hardware and software</li><li>Creating user manuals and training materials</li><li>Providing post-implementation support and follow-ups</li><li>Configuration of LAN, Wi-Fi, and VPN connections</li><li>Troubleshooting internet and network connectivity issues</li><li>Experience with POS software installation, activation, and configuration</li><li>Knowledge of database management (MySQL / SQL Server basics preferred)</li><li>Understanding of backup, restore, and data recovery procedures</li><li>Experience with cloud-based and web-based POS systems</li><li>Driver installation (OPOS, USB/Ethernet printers)</li><li>Experience with thermal printers, barcode scanners, cash drawers, customer displays, and weighing scales</li><li>Ability to troubleshoot motherboard, RAM, HDD/SSD, power supply, and peripheral issues</li><li>Knowledge of BIOS/UEFI configuration and firmware updates</li><li>Cabling, wiring, and network setup (LAN/WAN, routers, switches)</li></ul>Professional &amp; Soft Skills<ul><li>Strong analytical and problem-solving ability</li><li>High level of professionalism and integrity</li><li>Excellent communication and presentation skills</li><li>Customer-focused and service-oriented attitude</li><li>Ability to explain technical concepts in simple language</li><li>Time management and multitasking skills</li><li>Willingness to travel for onsite support</li><li>Ability to work independently and in a team</li></ul>Educational Qualifications<ul><li>Diploma / Bachelor&rsquo;s degree in IT, Computer Science, Electronics, or related field</li><li>Technical certifications (IT Support, Networking, Hardware) are an advantage</li><li>Minimum 1&ndash;3 years experience in POS / IT support (preferred)</li></ul>Driving License Valid UAE driving license ( mandatory)Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per month

Technical Support Engineer

PIXCOM Technologies LLC

Business Support Engineer &ndash; EmiratiLocation: UAE Employment Type: Full-TimeRole OverviewWe are seeking an Emirati Business Support Engineer with a background in Electrical, Computer, or Telecommunications Engineering to support our Business Development and Engineering team across telecom, utility, and infrastructure projects in the UAE.The role bridges technical engineering understanding with commercial activities, supporting client requirements analysis, authority coordination, and overall project status monitoring.Key Responsibilities<ul><li>Support Sales/BDM team in reviewing RFPs, RFQs, and technical requirements</li><li>Assist in preparation of technical proposals and compliance documents</li><li>Liaise with UAE authorities and utilities for approvals and submissions</li><li>Coordinate between sales, engineering, and project teams</li><li>Support submissions, documentation follow-ups, and coordination with local entities.</li><li>Monitor overall project progress and support documentation review</li><li>Participate in client meetings for technical discussions</li></ul>Key Requirements<ul><li>Bachelor's degree in electrical / computer / Telecommunications Engineering (Mandatory)</li><li>1-3 years of experience in any engineering discipline.</li><li>Strong technical fundamentals and communication skills</li><li>English Language - is mandatory.</li></ul>Interested candidates can apply through our official portal.Job Link &rarr; https://jobs.pixcomenergy.com/job/3d28b782-4305-491c-9b24-3f7ff225323dJob Types: Full-time, Permanent

Business Support Engineer – Emirati

Trustbend Logistics

<div>Trustbend Packers &amp; Movers is seeking a skilled and dependable IT Support Engineer to join our technical support team in Dubai. This role is ideal for a technology-focused professional who can ensure smooth IT operations, maintain system reliability, and provide timely technical assistance to support the company&rsquo;s logistics and relocation services.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computers, printers, and other IT equipment.</li>
<li>Monitor system performance and troubleshoot technical problems promptly.</li>
<li>Manage user accounts, email systems, and access permissions.</li>
<li>Maintain network infrastructure including routers, switches, and Wi-Fi systems.</li>
<li>Perform regular system updates, backups, and security checks.</li>
<li>Support company software systems used for logistics and operational management.</li>
<li>Maintain documentation of IT systems, assets, and troubleshooting procedures.</li>
<li>Coordinate with external IT vendors for advanced technical support when required.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;4 years of experience in IT support or system administration.</li>
<li>Strong knowledge of Windows operating systems and networking fundamentals.</li>
<li>Experience with firewall configuration, antivirus management, and data backup systems.</li>
<li>Familiarity with ERP or logistics management systems is an advantage.</li>
<li>Good troubleshooting and analytical skills.</li>
<li>Strong communication and interpersonal abilities.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Strong problem-solving and technical troubleshooting abilities</li>
<li>Ability to prioritize tasks and handle multiple IT support requests</li>
<li>Attention to detail and system accuracy</li>
<li>High level of responsibility and data confidentiality</li>
<li>Ability to work independently and as part of a team</li>
</ul>
At Trustbend Packers &amp; Movers, reliable IT infrastructure plays a key role in supporting efficient logistics and customer service operations. This IT Support Engineer position in Dubai offers an excellent opportunity to grow your technical career while contributing to the success of a professional relocation and logistics company.</div>

IT Support Engineer

Al Haktur IT Solutions

<div>Al Haktur IT Solutions is seeking a skilled and proactive IT Support Engineer to join our technical team in Dubai. This role is ideal for a technology-driven professional who can provide reliable technical support, maintain IT systems, and ensure smooth day-to-day operations for clients and internal teams within a fast-growing IT solutions company.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computers, printers, and other IT equipment.</li>
<li>Monitor system performance and troubleshoot technical problems efficiently.</li>
<li>Manage user accounts, email configurations, and system access permissions.</li>
<li>Support server maintenance and ensure proper system updates.</li>
<li>Maintain network infrastructure including routers, switches, and firewalls.</li>
<li>Perform regular data backups and ensure information security.</li>
<li>Maintain documentation of IT systems, configurations, and troubleshooting processes.</li>
<li>Coordinate with external vendors for advanced technical support when required.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;4 years of experience in IT support or system administration.</li>
<li>Strong knowledge of Windows operating systems and networking fundamentals.</li>
<li>Familiarity with firewalls, antivirus software, and backup systems.</li>
<li>Experience with Microsoft 365 administration and user account management.</li>
<li>Good troubleshooting and analytical skills.</li>
<li>Strong communication and interpersonal abilities.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Strong problem-solving and technical troubleshooting skills</li>
<li>Ability to prioritize tasks and handle multiple support requests</li>
<li>Attention to detail and system accuracy</li>
<li>High level of responsibility and data confidentiality</li>
<li>Ability to work independently and as part of a team</li>
</ul>
At Al Haktur IT Solutions, technology and reliability are the foundation of our services. This IT Support Engineer position in Dubai offers an excellent opportunity to expand your technical expertise while contributing to innovative IT solutions in a dynamic and professional environment.</div>

Zahr Freighters

<div>Zahr Freighters is looking for a skilled and solution-oriented IT Support Engineer to join our growing team in Dubai. This role is ideal for a technically proficient professional who can ensure the smooth functioning of IT systems, provide timely technical support, and maintain secure network infrastructure within a fast-paced freight and logistics environment.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computer systems, printers, and other IT equipment.</li>
<li>Monitor system performance and troubleshoot technical problems promptly.</li>
<li>Manage user accounts, email systems, and access permissions.</li>
<li>Ensure data security, backup, and recovery processes are in place.</li>
<li>Support ERP and logistics management software operations.</li>
<li>Maintain IT documentation and system inventory records.</li>
<li>Coordinate with external vendors for advanced technical support when required.</li>
<li>Ensure compliance with company IT policies and cybersecurity standards.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;4 years of experience in IT support or system administration.</li>
<li>Strong knowledge of Windows operating systems and networking fundamentals.</li>
<li>Familiarity with firewall configuration, antivirus management, and data backup systems.</li>
<li>Experience supporting ERP or freight management systems is an advantage.</li>
<li>Proficiency in troubleshooting hardware and software issues.</li>
<li>Good communication and problem-solving skills.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Strong analytical and troubleshooting abilities</li>
<li>Attention to detail and system accuracy</li>
<li>Ability to prioritize tasks and manage multiple requests</li>
<li>High level of integrity and data confidentiality</li>
<li>Team-oriented with a proactive mindset</li>
</ul>
At Zahr Freighters, we understand that reliable IT infrastructure is critical to operational success. This IT Support Engineer position in Dubai offers an excellent opportunity to contribute to a dynamic freight company while advancing your technical expertise in a supportive and growth-focused work environment.</div>

Noorka

<div>Noorka Logistics is looking for a dedicated and technically skilled IT Support Engineer to join our team in Dubai. This role is ideal for a proactive professional who can maintain IT infrastructure, provide timely technical support, and ensure smooth system operations within a fast-moving logistics and supply chain environment.

Key Responsibilities:
<ul>
<li>Provide first-line and second-line technical support for hardware, software, and network issues.</li>
<li>Install, configure, and maintain desktops, laptops, printers, and other IT equipment.</li>
<li>Monitor network performance and troubleshoot connectivity problems.</li>
<li>Manage user accounts, access permissions, and email configurations.</li>
<li>Support ERP and logistics management systems used by operations teams.</li>
<li>Perform regular system updates, backups, and security checks.</li>
<li>Maintain IT inventory and documentation of systems and configurations.</li>
<li>Coordinate with external vendors for advanced technical support when required.</li>
<li>Ensure data security and compliance with company IT policies.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;4 years of experience in IT support or system administration.</li>
<li>Strong knowledge of Windows operating systems and basic networking concepts.</li>
<li>Experience with firewalls, antivirus software, and data backup systems.</li>
<li>Familiarity with logistics or supply chain software is an advantage.</li>
<li>Good troubleshooting and analytical skills.</li>
<li>Strong communication and interpersonal abilities.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Problem-solving mindset</li>
<li>Ability to prioritize tasks and manage multiple requests</li>
<li>High attention to detail and system accuracy</li>
<li>Strong sense of responsibility and confidentiality</li>
<li>Ability to work independently and within a team</li>
</ul>
At Noorka Logistics, technology plays a critical role in ensuring operational efficiency and seamless supply chain management. This IT Support Engineer position in Dubai offers an excellent opportunity to enhance your technical expertise while contributing to a dynamic and growing logistics organization.</div>

Amber and Waseem General Trading L.L.C

We Are Hiring: Aftersales Support EngineerIf you are a motivated Electrical/Electronic Engineer looking to build a strong career in technical support and aftersales operations, we invite you to join our dynamic team in Dubai.ALL Nationalities can applyMust have 2 to 5 years of experience in similar field.Role Overview:As an Aftersales Support Engineer, you will play a key role in ensuring seamless installation, commissioning, and post-installation support of our products. You will work closely with clients and internal teams to deliver technical excellence while maintaining high service standards and customer satisfaction.Key Responsibilities:<ul><li>Provide on-site and remote technical support during installation and commissioning</li><li>Diagnose, troubleshoot, and repair module-related issues efficiently</li><li>Deliver post-installation technical assistance and customer support</li><li>Prepare service reports and maintain proper documentation</li><li>Coordinate with internal teams to ensure timely issue resolution</li><li>Contribute to the continuous improvement of aftersales processes</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s Degree (BS) in Electrical or Electronic Engineering</li><li>Experience in aftersales or technical support is preferred</li><li>Strong troubleshooting and analytical skills</li><li>Basic proficiency in MS Excel or other reporting tools</li><li>Willingness to work day or night shifts if required</li><li>Flexible, adaptable, and willing to take on additional responsibilities</li></ul>What We Offer:We value our employees and provide a supportive working environment along with:<ul><li>Free Accommodation</li><li>Transportation</li><li>Visa</li><li>Medical Insurance</li><li>Lunch Provided</li><li>2 Days Off (Saturday &amp; Sunday)</li><li>Overtime Pay</li></ul>Salary:AED 3,000 &ndash; 4,500 (Based on experience and qualifications)Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,500.00 per monthApplication Question(s):<ul><li>Do you have Bachelor degree in Electrical &amp; Electronics Engineering?</li><li>How many years of experience do you have as a technical support or after sales support engineer?</li><li>Are you available in UAE to come for the in-person interview?</li><li>Within how many days you can join?</li></ul>

After Sales Support Engineer (Electrical & Electronics Engineer) ALL Nationalities can apply

Explore 2811+ Technical support engineer in Dubai this March. Find roles across top companies and apply now to boost your career.

2811 technical support engineer jobs In Dubai

Technical Support Engineer

Business Support Engineer – Emirati

IT Support Engineer

IT Support Engineer

IT Support Engineer

IT Support Engineer

After Sales Support Engineer (Electrical & Electronics Engineer) ALL Nationalities can apply