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customer support representative Jobs in Abu Dhabi

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sales support engineer

senior technical engineer Jobs in Abu Dhabi

senior technical engineer

technical support specialist

DICETEK LLC

<div>The purpose of this role is to serve as a Senior Support Specialist, providing advanced functional and technical support for our cloud-based Temenos Transact core banking platform run under SaaS model. The position focuses on key modules including Arrangement Architecture (AA), Temenos Payments Hub (TPH), Funds Transfer, Teller, Securities, Data Warehouse (DW), and Accounts. The ideal candidate will bring 8&ndash;10 years of hands-on development and support experience within the Temenos ecosystem, ensuring seamless system operations, ongoing optimization, and effective enhancements in line with defined service level agreements (SLAs). 
Qualification/ Experience:
Experience: 8-10 years of hands-on experience in technical or techno-functional support/implementation/development roles within the Temenos Transact (T24) core banking system with exposure in R20 or above releases. Previous experience of working with a bank in UAE will be added advantage.
Module Specifics: Extensive, in-depth knowledge and practical experience with Temenos Arrangement Architecture (AA) and Temenos Payments Hub (TPH). 
﻿Technical Skills:
oProficiency in Temenos development tools/frameworks: jBASE, TAFJ/TAFC, InfoBasic programming, and Temenos APIs/Integration Frameworks (OFS, REST/SOAP APIs).
oKnowledge of SQL/jBase and windows environment for Temenos.
Banking Knowledge: Strong understanding of core banking operations, Islamic banking products (Wakala, Murabaha, Mudaraba, Ijarah etc), payment processes, regulatory requirements, and compliance standards (e.g., SWIFT, ISO 20022, CRS, CPS, IFRS etc).
Problem-Solving: Excellent analytical and problem-solving skills with a proven ability to perform root cause analysis (RCA) and implement permanent fixes or effective workarounds.
Communication: Strong communication skills and the ability to work collaboratively with diverse stakeholders, including business users, developers, and QA teams.
Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
Certifications: Temenos certifications are a plus.</div>

Systems Analyst – T24 Core Banking

CDHorizon United Arab Emirates

<div>
 
 
 Key Responsibilities:
 
 
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 Mandatory Experience with ForkLift, Excavator, Aerial Work Platforms and other heavy earth moving equipment.
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 Troubleshooting, Maintenance &amp; Repair, and Technical Support skills.
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 Field Service and Communication skills.
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 Strong problem-solving abilities and attention to detail.
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 Excellent interpersonal and communication skills.
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 Ability to work efficiently in a team environment.
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 Install, maintain, troubleshoot, and repair equipment/machinery.
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 Provide technical support to customers and internal teams.
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 Perform preventive maintenance and routine inspections.
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 Document service activities and maintain accurate records.
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 Ensure compliance with safety standards and company policies.
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 Qualifications:
 
 
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 Bachelor&rsquo;s degree or diploma in Engineering (Mechanical, Electrical, or related field).
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 Proven experience in a technical role.
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 Strong problem-solving skills and technical expertise.
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 Willingness to travel and provide on-site support.
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 Valid driver&rsquo;s license.
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 </ul>
 
 
</div>

Service Engineer

Afaq Al Khaleej Engineering Resources

Job Description<ul><li>Responsible for providing accurate technical details to suppliers and buyers according to the required specifications</li><li>Responsible for preparing and assisting the process of estimation and costing for management approval</li><li>Validate and handle the process of material &amp; component procurement</li><li>Identify the requirement of the buyer and suffice the best solution</li><li>Coordinate with the sales teams providing technical support to close assigned projects</li></ul>Requirements and qualifications<ul><li>Minimum 2 years of experience as a Technical support Engineer(Electrical/Electronics)</li><li>Excellent computer skills on MS Office</li><li>Excellent interpersonal and communication skills.</li><li>Critical thinker and problem-solving skills</li><li>Good time-management skills</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>technical support engineer (ELECTRICAL): 2 years (Required)</li></ul>

Sales Support Engineer

AL RUMAITHY Establishment

Junior I.T. Support professionals are responsible for providing technical assistance and support to colleagues. They work closely with the I.T. team to ensure smooth operation of computer systems, networks, and software applications.Responsibilities: 1. Provide technical support to end-users on hardware, software, and network-related issues. 2. Troubleshoot and resolve technical problems in a timely and efficient manner. 3. Install, configure, and maintain computer systems, networks, and software applications. 4. Perform regular maintenance and updates on computer systems and applications. 5. Set up new users' accounts and profiles and assist with onboarding processes. 6. Train users on basic computer and software usage. 7. Monitor system performance and troubleshoot issues as needed. 8. Maintain inventory of hardware and software and keep track of licenses and warranties. 9. Collaborate with the I.T. team to implement new technologies and upgrades. 10. Document and maintain technical procedures and guidelines. 11. Keep up-to-date with new technologies and industry developments.REQUIREMENTS:1. Bachelor's degree in Computer Science, Information Technology, or a related field. 2. 1-2 years of experience in a technical support role. 3. Strong knowledge of computer systems, hardware, and software applications. 4. Experience with troubleshooting and resolving technical issues. 5. Excellent communication and customer service skills. 6. Ability to work independently and as part of a team. 7. Good problem-solving and analytical skills. 8. Strong attention to detail and organizational skills. 9. Ability to multitask and prioritize tasks effectively. 10. Knowledge of networking and database management is a plus. 11. Certifications such as Microsoft Certified Professional (MCP) are preferred. 12. Basic knowledge of Adobe Photoshop, Adobe Illustrator, and Adobe Premier (or similar). 13. Strong knowledge of Office 365 applications, Office 365 Admin Portal &amp; Microsoft Exchange. 14. Handle all company-owned domains and domain configurations.Job Types: Full-time, FresherPay: AED2,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>What is your graduation GPA score? (This question is mandatory to answer. Failure to answer will result in your application getting rejected).</li><li>Are you proficient in Adobe Photoshop / Adobe Illustrator / Adobe InDesign / similar software? </li><li>Are you proficient in the diagnosis and repair of hardware related issues? (This question is mandatory to answer. Failure to answer will result in your application getting rejected. Similarly, if your answer is detected to be written by AI, your application will be immediately rejected.).</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>IT Support: 1 year (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>License/Certification:<ul><li>Bachelor's degree in Computer Science / IT related field (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Junior IT Support Officer - Abu Dhabi (Freshers can apply)

Solution Team General Contracting

<ul><li>A Graphic Designer cum IT with 2 years of experience</li><li>Well versed in Photoshop &amp; Illustrator &amp; Should have photoshoot Skills.</li><li>Manage social media accounts</li><li>The candidate will adapt the images into various artworks to meet the campaign objectives as per the creative brief.</li><li>The candidate should be hands-on with designing POPs, leaflets, video editing &amp; related advertising literature.</li><li>Must have knowledge/skills with IT works</li><li>Installing and configuring computer hardware, software, systems, networks, printers, and scanners.</li><li>Setting up accounts for new users</li><li>Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.</li><li>Offer technical support to company staff and troubleshoot computer problems</li><li>The candidate should ideally be able to join immediately.</li><li>Send your CV to career.glamourgroup@gmail.com</li></ul>Job Types: Full-time, Contract, PermanentPay: AED3,000.00 - AED3,500.00 per monthExperience:<ul><li>graphic designer: 2 years (Required)</li></ul>

Graphic Designer - Social Media Account Manager with IT Skills

<div>Title:
SPECIALIST CATHODIC PROTECTION ENGINEER (PMC Role)
Belong, Connect, Grow, with KBR!
The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals. KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.
Role: SPECIALIST CATHODIC PROTECTION ENGINEER (PMC Role)
<h1 class="jobSectionHeader">Minimum Academic Requirements</h1><ul><li>
Minimum 4 years Bachelor&rsquo;s Engineering degree in Corrosion Science, Chemical, Electrical Engineering, or another relevant engineering discipline.</li><li>
At least 15 years of experience in Cathodic Protection System in the Oil &amp; Gas Industry.</li><li>
10 years should have been spent in a senior engineering capacity as Technical Authority for Project Works related to Cathodic Protection System for Well Casing, Pipelines, Plant Piping Storage Tanks, Process Vessel and Concrete reinforced Structures.</li><li>
AMPP NACE Level III Certification or an equivalent professional credential.</li><li>
Fully conversant with AMPP &amp; ISO Standards for Cathodic Protection System</li></ul><h1 class="jobSectionHeader">
About the Job</h1>
The selected candidate will closely work and liaise with the Project Team, and Integrity Project team taking responsibility for all technical aspects related to the Cathodic Protection (CP) System during the Engineering, Procurement, and Construction (EPC) execution phase. The role includes reviewing, supervision, testing, and approval of all elements of the CP System adhering to Project Specification and meeting applicable industry standards such as AMPP, ISO, and DNV. This encompasses the CP system design, installation activities, material datasheets, remote monitoring and control system commissioning, and handover procedures and activities. The selected candidate shall be required to work in both office and site-based execution of CP systems at all critical junctures during the Project in closed coordination and alignment with the COMPANY Integrity Project team &ndash; CP Specialist, Integrity Specialist.<h1 class="jobSectionHeader">
Key Accountabilities</h1><ul><li>
Ensure that CP systems are properly designed, installed, tested and commissioned in line with project requirements and integrity standards.
</li><li>Work closely with COMPANY Project Execution Team, and Contractor/ CP Subcontractor to align CP activities with overall project schedule and milestones.
</li><li>Interface with Integrity Project &ndash; CP Specialist to ensure CP design supports long-term asset integrity and corrosion control strategies as per approved code of practices and guidelines.
</li><li>Collaborate with Interface Management Team to resolve conflicts between CP systems and other disciplines (electrical, civil, mechanical)
</li><li>Review and approve all project deliverables submitted by the CP vendor, including design documents, material datasheets, Factory Acceptance Tests (FAT), construction documentation, testing protocols, commissioning procedures, and startup operating guidelines.</li><li>
Participating in the Pre-Design Site surveys jointly with EPC/ CP Contractor to align the Site Installation Schemes.</li><li>
Represent the Company to ensure that all requirements are met according to the approved Inspection and Test Plan (ITP), including witnessing Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) for critical CP equipment.</li><li>
Provide technical solutions for design changes, site issues, or unexpected corrosion challenges.</li><li>
Review and approve Software and hardware application for Remote Monitoring &amp; Control System for integrated CP System.</li><li>
Review and validate Contractor Request for Inspection (RFI), IFC drawing and CONTRACTOR&rsquo;s QA/QC documentation and test reports.</li><li>
Provide technical solutions and responses to site-based technical queries and authorize necessary design deviations from project specifications due to site challenges or construction constraints in alignment with Integrity Project team.</li><li>
Ensure all CP activities comply with COMPANY standards and regulatory requirements.</li><li>
Prepare progress reports, technical evaluations, and recommendations for management</li><li>
Supervise site work during crucial phases of CP system installation activities.</li><li>
Maintain a full-time supervisory presence onsite during pre-commissioning testing, commissioning, and handover processes.</li><li>
Review and Approve CP System commissioning, and Start Up reports</li><li>
Ensure proper handover with as-built documentation and O&amp;M manuals.</li></ul></div>

SPECIALIST CATHODIC PROTECTION ENGINEER (PMC Role)

Penspen

<div>
 We are hiring a Specialist Project Engineer with experience in the oil and gas industry to manage and oversee the technical aspects of projects. The role involves ensuring projects are completed on time, within budget, and in compliance with safety and quality standards.
 
 
 
 Key Responsibilities
 
 
 
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 Lead project planning, execution, and monitoring
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 Coordinate with multidisciplinary teams to ensure project success
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 Manage project schedules, budgets, and resources
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 Ensure compliance with safety and regulatory standards
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 Provide technical support and problem-solving throughout the project lifecycle
 
 
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 Qualification Required.
 
 
 
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 Bachelor&rsquo;s degree in engineering, or a related field.
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 Minimum 15+ years of experience in the oil and gas industry in the similar role.
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 Previous experience in the ADNOC project on a PMC role is a must
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 Excellent communication and interpersonal skills to work collaboratively with other departments and stakeholders.
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 Ability to work independently and manage multiple projects simultaneously.
 
 
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</div>

Specialist Project Engineer

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