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ADVANCE TELEMATICS SOLUTIONS

Advance Telematics Solutions L.L.C. (ATS) is a forward-thinking company specializing in delivering innovative and reliable IoT solutions with over 17 years of technical expertise. ATS is dedicated to empowering clients through tailored, high-impact systems designed to address unique challenges and align with business goals. The company&rsquo;s client-focused approach starts with active listening, ensuring Telematics solutions are effective and precise. ATS prides itself on providing exceptional Fleet Telemetics and IoT service and innovative technologies that drive results.Role DescriptionThis is a full-time, on-site role for a Technical Support Representative located in Abu Dhabi. In this role, you will handle day-to-day activities such as assisting clients with technical issues, troubleshooting problems, data monitoring and providing effective resolutions to ensure customer satisfaction. You will play a crucial role in maintaining and strengthening customer relationships by delivering excellent customer and technical support services. Collaboration with internal teams to improve service offerings and identify solutions is a key aspect of this role.Qualifications<ul><li>Proficiency in Customer Support and commitment to Customer Satisfaction</li><li>Strong Analytical Skills to resolve technical issues efficiently</li><li>Excellent communication and interpersonal skills</li><li>Ability to work effectively in an on-site environment</li><li>Experience in IoT systems or a related technical field is a plus but not required</li><li>Bachelor's degree in IT, Computer Science, or a related field is highly desirable</li><li>Fresher in UAE are also encourage to apply</li></ul>Job Type: Full-timePay: AED2,500.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Abu Dhabi (Preferred)</li></ul>

Technical Support Representative

Apple

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. 
 
As a Genius, you combine extensive functional troubleshooting skills with an ability to inspire excitement for Apple&rsquo;s products and services. You deliver exceptional service and empower customers to get the most out of their Apple products and services. A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store.
 
 
A Genius excels in repairing relationships with customers and demonstrates the high standard of service and support in our retail stores. You enhance team knowledge by modeling exceptional service and educating and mentoring team members. 
 
Description 
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs. 
 
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
 
 
Troubleshoot, diagnose, repair, and resolve service concerns for Apple hardware and software.
 
 
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. 
 
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. 
 
Use extensive knowledge of hardware and software components to identify where technical concerns may originate from and educate others on the team. 
 
Serve as a Mentor, resource, and positive role model for Genius Bar team members.
 
 
Support leadership in providing timely resolution to customer escalations. 
 
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. 
 
Contribute to an inclusive environment by respecting each other&rsquo;s differences and having the curiosity to learn. 
 
Demonstrate Apple&rsquo;s values of inclusion and diversity in daily activities. 
 
Preferred Qualifications 
You can: 
Demonstrate technical expertise of Apple products and services, including repairing devices. 
Analyze problems and follow troubleshooting steps to identify the root cause of a technical issue. 
Navigate customer service issues with care and strong interpersonal skills.
 
Apply an action-oriented mindset and sense of motivation to do what&rsquo;s best for the customer and Apple, often anticipating and adjusting for problems and roadblocks. 
Work in a fast-paced environment, often under tight deadlines and pressure, while supporting multiple customers or hardware repairs at the same time. 
Communicate effectively and tailor your communication style to different audiences. 
Collaborate and motivate across the store and and among key partners to achieve individual and overall team goals. 
Support and educate the broader team by sharing knowledge, experiences, and insights. 
Frequently handle, lift, and move merchandise safely. 
 
Minimum Qualifications 
You should: 
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. 
Have experience in retail or sales, or related work experience. 
Possess the visual inspection and fine motor skills to safely perform hardware repairs. 
Have experience troubleshooting hardware and software issues in a customer service environment. 
 
At Apple, we&rsquo;re not all the same. And that&rsquo;s our greatest strength. We draw on the differences in who we are, what we&rsquo;ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.

Genius

Solution Team General Contracting

<ul><li>A Graphic Designer cum IT with 2 years of experience</li><li>Well versed in Photoshop &amp; Illustrator &amp; Should have photoshoot Skills.</li><li>Manage social media accounts</li><li>The candidate will adapt the images into various artworks to meet the campaign objectives as per the creative brief.</li><li>The candidate should be hands-on with designing POPs, leaflets, video editing &amp; related advertising literature.</li><li>Must have knowledge/skills with IT works</li><li>Installing and configuring computer hardware, software, systems, networks, printers, and scanners.</li><li>Setting up accounts for new users</li><li>Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.</li><li>Offer technical support to company staff and troubleshoot computer problems</li><li>The candidate should ideally be able to join immediately.</li><li>Send your CV to career.glamourgroup@gmail.com</li></ul>Job Types: Full-time, Contract, PermanentPay: AED3,000.00 - AED3,500.00 per monthExperience:<ul><li>graphic designer: 2 years (Required)</li></ul>

Graphic Designer - Social Media Account Manager with IT Skills

SAAS Properties

<div>
 
 
 Company Description
 
 
 
 SAAS Properties is a luxury property developer headquartered in the United Arab Emirates, focusing on commercial, residential, and retail real estate. The company is recognized for its exceptional innovation and dedication to creating carefully designed spaces. With a commitment to excellence, SAAS Properties develops living and working environments that prioritize quality and sophistication. Its projects reflect a forward-thinking approach to meet contemporary needs in real estate.
 
 
 
 
 
 
 Role Description
 
 
 
 We are looking for a capable IT Support professional to take ownership of our Helpdesk. Your primary goal is to shield our Senior IT Team from routine tasks by handling L1/L2 support and basic Microsoft 365 administration independently. We will train you on Microsoft Intune as you grow.
 
 
 &nbsp;
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 M365 User Management: Create/Terminate user accounts (Joiners/Leavers), assign licenses, and manage group memberships in the Microsoft 365 Admin Center.
 </li>
 <li>
 Identity &amp; Security: Reset passwords and troubleshoot Multi-Factor Authentication (MFA) issues in Entra ID.
 </li>
 <li>
 Email Administration: Create Shared Mailboxes, manage Distribution Lists, and troubleshoot Outlook sync issues.
 </li>
 <li>
 Desktop Support: Troubleshoot Windows 11, Printers, and Office applications for our staff (in-person &amp; remote).
 </li>
 <li>
 Asset Management: Maintain accurate inventory of laptops, mobiles, and peripherals.
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Must-Haves:
 
 
 <ul>
 <li>
 Location: Currently based in Abu Dhabi with valid UAE work eligibility.
 </li>
 <li>
 Experience: 1&ndash;3 years in IT Support / Service Desk.
 </li>
 <li>
 Technical Skill: Proven experience using the Microsoft 365 Admin Center (we need someone who can manage the backend, not just use Outlook).
 </li>
 <li>
 Personality: You must be eager to close tickets and help users. You are the "face" of IT.
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Certifications:
 
 
 <ul>
 <li>
 Required: Microsoft 365 Certified: Fundamentals (MS-900)
 </li>
 <li>
 Big Plus: Cisco Certifications (CCST/CCNA) or Associate-level Microsoft Certifications.
 </li>
 </ul>
</div>

IT Support Analyst - SAAS Properties

DICETEK LLC

<div>Knowledge:
<ul><li>Solid understanding of documentation interdependencies between account structures, payments, collection and electronic banking solutions</li><li>Good knowledge of Microsoft applications</li><li>Fair understanding of administrative functions</li><li>Language proficient: fluent (business) English</li></ul>
Key Attributes:<ul><li>A self-starter, motivated, with aptitude and willingness to undertake self-learning</li><li>Able to handle confidential information</li><li>High standards on accuracy and completeness</li><li>Tenacity and follow-through on agreed action items</li><li>Taking initiative</li><li>Must demonstrate a keen interest to learn the business and its processes, in order to best support management, the teams and clients</li></ul>
Experience:
&sect; 3 years of experience in a Technical Client Services environment within the banking or financial sector.
Skills:<ul><li>Good communication skills</li><li>Good organizational and planning skills</li><li>High level of interpersonal skills</li><li>Problem solving skills</li><li>Team player</li><li>Ability to manage high workload within a pressurized environment</li><li>Strong work ethic &ndash; willingness to take a &lsquo;hands on&rsquo; approach</li></ul>
Education:<ul><li>Relevant Degree in business, finance, administrative, related field or equivalent.</li></ul></div>

Specialist – Client Experience – Channel Support

Weatherford

<div>As a Field Specialist II, you will apply standard techniques, procedures, and criteria to perform field-based tasks across a variety of products and services, including Coiled Tubing and Downhole Tools operations. Depending on experience and competency level, the role ranges from executing assignments under direct supervision to independently troubleshooting complex technical issues and recommending improvements to tools, processes, and service quality. Intermediate and senior roles act as the primary client interface at the well site, managing service delivery and coordinating Weatherford personnel. Senior roles may also support advanced technologies and provide technical guidance to management and clients.</div>

Field Specialist II - Coiled Tubing and Downhole Tools

aramco

<div>
 
 
 
 JOB TO BE BASED IN SAUDI ARABIA
 
 
 
 
 
 
 
 Seeking Nonmetallic Engineering Specialist to Engineering Services.
 
 
 
 
 
 As a Nonmetallic Engineer you will be responsible to support nonmetallic deployment, strategy implementation, design review, maintain and develop the company&rsquo;s NM standards; provide technical support to the company&rsquo;s operations, new projects development and evaluation.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 As a successful candidate you will be required to perform the following:
 
 <ul>
 <li>
 
 Provide consultation, review capital projects and introduce qualified nonmetallic products in the engineering design packages
 
 </li>
 <li>
 
 Support research and pilot projects that will enhance unit performance
 
 </li>
 <li>
 
 Develop new specifications and update existing standards, procedures and best practices
 
 </li>
 <li>
 
 Perform technical assessment of new vendor facility, their qualification and approval and conduct periodic assessment to maintain regulated vendor list
 
 </li>
 <li>
 
 Develop, introduce and/or implement viable new nonmetallic technologies (eg. Oil &amp; Gas, building and construction) in Saudi Aramco facilities
 
 </li>
 <li>
 
 Lead or participate in specialized tasks, such as incident investigation (e.g. Failure Analysis) teams, special audit teams, value engineering teams, organizational improvement teams, etc.
 
 </li>
 <li>
 
 Provide support in design and construction of the nonmetallic (e.g. Pipe, Composite Repair, Structural Component, Lining) Product System
 
 </li>
 <li>
 
 Act as a professional mentor to developing specialists and young engineers
 
 </li>
 <li>
 
 Demonstrate excellent technical writing and presentation skills
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Minimum Requirements:
 
 
 
 
 
 
 
 As a successful candidate you will hold a:
 
 <ul>
 <li>
 
 Bachelor&rsquo;s Degree Chemical, Materials, Polymers, or Mechanical Engineering. (Advanced Degree preferred)
 
 </li>
 <li>
 
 Minimum of 20 years of professional experience as an Engineer in the field of Nonmetallic Materials,
 
 specifically in Oil &amp; Gas industry
 
 
 </li>
 <li>
 
 Excellent knowledge in nonmetallic (eg. Thermoplastic, Thermosets) products (e.g. Piping, Tanks, Valves, Downhole Tubulars, Composite Structures) Qualification and Testing, Consultation, Operation, Technical Support and Technology Management
 
 </li>
 </ul>
 
 
 
 
 
 
 REGRET ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED
 
 
 
 
 
</div>

NONMETALLIC ENGINEERING SPECIALIST (To Be Based in Saudi Arabia)

Explore 1471+ Technical support specialist in Abu Dhabi this January. Find roles across top companies and apply now to boost your career.