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customer service specialist Jobs in Dubai

customer service specialist

technical support technician

BIN SHABIB GROUP

Job description:Key Responsibilities:<ul><li>Diagnose, troubleshoot, and repair mobile devices (smartphones, tablets, etc.) or equipment at client sites or service centers.</li><li>Perform software installations, updates, and data recovery.</li><li>Replace hardware components such as screens, batteries, and motherboards.</li><li>Maintain accurate records of repairs, parts used, and customer interactions.</li><li>Provide technical support and guidance to customers.</li><li>Conduct routine maintenance checks and system upgrades.</li><li>Ensure compliance with company standards and safety regulations.</li><li>Travel to customer locations as needed and manage service calls efficiently.</li></ul>Qualifications:<ul><li>High school diploma or equivalent; technical certification or diploma in Electronics, IT, or a related field preferred.</li><li>Proven experience as a mobile/device technician or field service technician.</li><li>Strong understanding of mobile operating systems (Android, iOS, etc.).</li><li>Excellent problem-solving skills and attention to detail.</li><li>Strong interpersonal and communication skills.</li><li>Valid driver's license and willingness to travel as needed.</li></ul>Job Type: Full-timeWork Location: In personApplication Question(s):<ul><li>What is your current salary?</li></ul>Work Location: In person

Mobile Technician

NRTC Group Of Companies

About NRTC Group:&middot; Glorious legacy of over 50 years in the U.A.E&middot; Growth from humble beginnings to an industry pioneer&middot; Leading importer and exporter of fruits and vegetables.&middot; A dynamic group of 3000 associates and growing!!&middot; Modern storage facilities compliant with ISO standards.&middot; Fleet of 300+ vehicles.Job Title: Ammonia Technician (HVAC / Industrial Refrigeration)Location: UAE Employment Type: Full-TimeJob SummaryWe are looking for an experienced Ammonia Technician to join our maintenance and engineering team. The ideal candidate will be responsible for the operation, maintenance, troubleshooting, and repair of ammonia refrigeration systems, HVAC systems, and associated mechanical and electrical equipment. The role requires strong technical knowledge of industrial refrigeration plants, safety procedures, preventive maintenance, and emergency handling of ammonia-based systems.This position is critical to ensuring the safe, efficient, and uninterrupted performance of refrigeration and cooling systems used in cold rooms, freezer rooms, processing facilities, and industrial HVAC environments.Key ResponsibilitiesAmmonia Refrigeration System Operations<ul><li>Operate, monitor, and maintain ammonia refrigeration systems including compressors, condensers, evaporators, pumps, vessels, valves, and piping systems.</li><li>Carry out routine inspections of the ammonia plant and HVAC equipment to ensure efficient and safe operation.</li><li>Monitor system parameters such as pressure, temperature, oil levels, refrigerant levels, vibration, and performance efficiency.</li><li>Start up, shut down, and isolate plant equipment as required for operations and maintenance.</li></ul>Maintenance &amp; Troubleshooting<ul><li>Perform preventive, predictive, and breakdown maintenance on ammonia refrigeration and HVAC systems.</li><li>Diagnose and repair faults in compressors, motors, pumps, control panels, valves, sensors, electrical circuits, thermostats, and other related equipment.</li><li>Troubleshoot issues related to cooling inefficiency, abnormal pressure, ammonia leakage, compressor trips, motor overload, and control system faults.</li><li>Replace defective components and ensure proper testing before returning equipment to service.</li><li>Maintain chilled water systems, ventilation systems, and air-conditioning equipment where applicable.</li></ul>Safety &amp; Compliance<ul><li>Follow all ammonia handling, refrigeration safety, lockout/tagout (LOTO), permit-to-work, and emergency response procedures.</li><li>Detect and respond appropriately to ammonia leaks, alarms, and emergency shutdown situations.</li><li>Ensure compliance with company safety standards, local regulations, and best industry practices for ammonia refrigeration plants.</li><li>Support periodic safety audits, risk assessments, inspections, and statutory compliance activities.</li><li>Maintain proper use of PPE, gas detection devices, and emergency response tools.</li></ul>Inspection &amp; Documentation<ul><li>Record daily operating readings, maintenance activities, repair history, and incident reports accurately.</li><li>Prepare maintenance checklists, service reports, spare parts requirements, and technical logs.</li><li>Assist in planning shutdown maintenance and major overhauls of refrigeration/HVAC systems.</li><li>Report recurring technical issues and recommend improvements for system reliability and energy efficiency.</li></ul>Team Coordination<ul><li>Coordinate with production, warehouse, facility, and engineering teams to minimize downtime.</li><li>Work closely with supervisors and contractors during installation, repairs, and project work.</li><li>Support junior technicians and helpers with technical guidance and on-the-job training.</li></ul>Qualifications and Experience Required<ul><li>Diploma / ITI / Technical Certification in Refrigeration, HVAC, Mechanical, Electrical, or related field.</li><li>Minimum 2&ndash;3 years of experience in ammonia refrigeration systems, industrial HVAC, or cold storage plant maintenance.</li><li>Hands-on experience with industrial refrigeration compressors, condensers, evaporators, control valves, pumps, and safety systems.</li><li>Good knowledge of ammonia plant safety standards, leak detection, emergency procedures, and refrigeration best practices.</li><li>Ability to read and understand P&amp;ID diagrams, electrical schematics, and equipment manuals.</li><li>Familiarity with HVAC controls, PLC-based systems, and refrigeration instrumentation is an advantage.</li><li>Experience in cold storage, food processing, dairy, FMCG, meat processing, logistics, or industrial plant environments preferred.</li><li>Physically fit and able to work in plant environments, confined areas, and varying temperature conditions.</li><li>Willingness to work in shift schedules, on-call duty, weekends, and emergency breakdown response if required.</li></ul>What We Offer<ul><li>Competitive salary</li><li>Company accommodation / transport</li><li>Medical insurance and statutory benefits</li><li>Career growth opportunities</li><li>Stable long-term employment in a technical operations environment</li></ul>How to Apply:&middot; Please submit your resume to careers@nrtcgroup.com.&middot; Please mention your notice period in the application.&middot; Candidates who are shortlisted for the role will be contacted.&middot; Candidates currently in UAE preferred.&middot; Candidates who can join immediately preferred.Job Types: Full-time, PermanentPay: Up to AED4,500.00 per monthApplication Question(s):<ul><li>Are you available to join immediately?</li><li>What is your expected salary in AED?</li></ul>Experience:<ul><li>UAE Ammonia Technician : 2 years (Preferred)</li></ul>License/Certification:<ul><li>Ammoinia Technician HVAC qualification (Preferred)</li></ul>Work Location: In person

Ammonia Technician (HVAC / Industrial Cooling) - DUBAI

Amber and Waseem General Trading L.L.C

We are hiring an expert and experienced Commissioning Technician - BESS.Must have atleast 5 to 7 years of relevent experience.Support international BESS installation and commissioning, including electrical work, system checks, testing, troubleshooting, and commissioning documentation.Key Responsibilities<ul><li>Support BESS and microgrid installation and commissioning activities at international customer project sites.</li><li>Perform AC/DC cable installation and termination, earthing, control wiring, and communication connections according to approved drawings.</li><li>Carry out continuity, insulation-resistance, voltage, polarity, and other electrical checks using approved testing instruments.</li><li>Assist engineers during system start-up, functional testing, parameter verification, troubleshooting, and site acceptance testing.</li><li>Identify installation defects and electrical or communication issues and support corrective actions under the engineer's supervision.</li><li>Maintain tools, testing equipment, work records, checklists, and commissioning documentation.</li><li>Follow approved risk assessments, method statements, PPE requirements, and safe energization and isolation procedures.</li></ul>Minimum Qualifications and Experience<ul><li>Technical diploma, or equivalent qualification in Electrical, Electronics, or a related technical discipline.</li><li>5-7 years of relevant experience in industrial electrical work, BESS, solar, UPS, PCS/inverters, or site commissioning.</li><li>Ability to read electrical drawings and perform AC/DC cabling, termination, earthing, control wiring, and communication wiring.</li><li>Ability to use multimeters, insulation-resistance testers, megger meter, continuity testers, and other standard electrical testing instruments.</li></ul>Other RequirementsMust be willing and able to travel internationally, including extended overseas site assignments when required.Lob Location: Dubai (DIC) or Abu Dhabi (ICAD)Working days: Monday to Friday, 8am to 6pm (Saturday &amp; Sunday Off)Salary: 3000AED &ndash; 4,000AED + Accommodation +Transportation + Visa + Insurance + LunchInterested candidate (available in UAE) can apply.Pay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>How many years of work experience do you have as a Commissioning Technician (BESS)?</li><li>Are you available in UAE to come for the in-person interview?</li></ul><ul><li>Within how many days you can join?</li></ul>Work Location: In person

Commissioning Technician -BESS (Diploma in Electrical Engr)5-7yrs Exp Required

SKY INTERNATIONAL TECHNICAL WORKS LLC

AC Technician (HVAC Technician)Company: MEP Company Location: United Arab EmiratesJob SummaryWe are seeking a skilled and experienced AC Technician (HVAC Technician) to join our MEP team. The successful candidate will be responsible for the installation, maintenance, troubleshooting, and repair of air conditioning and ventilation systems in residential, commercial, and industrial projects while ensuring compliance with quality and safety standards.Key Responsibilities<ul><li>Install, inspect, maintain, and repair split AC units, VRF/VRV systems, package units, ducted split units, and chilled water FCUs/AHUs.</li><li>Diagnose and troubleshoot HVAC system faults and perform corrective maintenance.</li><li>Install refrigerant piping, drain piping, insulation, and HVAC accessories.</li><li>Carry out testing, commissioning, and performance checks of air conditioning systems.</li><li>Read and interpret HVAC drawings, wiring diagrams, and technical manuals.</li><li>Perform preventive maintenance to ensure efficient system operation.</li><li>Check refrigerant levels, electrical components, compressors, motors, and control systems.</li><li>Coordinate with engineers, supervisors, and other MEP trades to complete work on schedule.</li><li>Follow company safety procedures and maintain tools and equipment in good condition.</li><li>Prepare service reports and report any material or equipment requirements to the supervisor.</li></ul>Requirements<ul><li>Minimum 2&ndash;5 years of experience as an AC/HVAC Technician in MEP projects.</li><li>Strong knowledge of HVAC installation, maintenance, and troubleshooting.</li><li>Experience with split, ducted split, VRF/VRV, package units, AHUs, and FCUs.</li><li>Ability to read HVAC drawings and electrical schematics.</li><li>Good understanding of refrigeration principles and HVAC controls.</li><li>Ability to work independently and as part of a team.</li><li>Physically fit and willing to work on construction and maintenance sites.</li></ul>Work Location: In person

AC Technician

You Smart

Joining: ImmediateCompany: You Smart Communication Networks LLC Location: Al Quoz 1, Dubai, UAE Website: www.yousmart.ae Employment Type: Full-TimeSalary: AED 2,000 &ndash; AED 2,500 per month (Based on Experience)About You SmartYou Smart Communication Networks LLC is a leading Smart Home Automation and ELV Systems company in the UAE. We specialize in Smart Home Automation, CCTV, Access Control, Networking, Wi-Fi, Audio Video, Home Cinema, Video Intercom, Gate Barrier Systems, Structured Cabling, and Building Technology Solutions.We are looking for a hardworking and reliable Driver Cum Technician to support our engineering team with site installations, material transportation, and technical assistance across the UAE.Key Responsibilities Driving Duties<ul><li>Safely transport engineers, technicians, and materials to project sites across the UAE.</li><li>Pick up and deliver equipment, tools, and materials from suppliers and customer locations.</li><li>Ensure company vehicles are clean, well-maintained, and roadworthy.</li><li>Perform daily vehicle inspections and report any maintenance issues.</li><li>Follow UAE traffic laws and company safety policies.</li><li>Maintain vehicle service and fuel records.</li></ul>Technical Support<ul><li>Assist technicians with Smart Home and ELV installations.</li><li>Help install and maintain:</li><li>CCTV Systems</li><li>Access Control Systems</li><li>Video Intercom Systems</li><li>Structured Cabling</li><li>Network &amp; Wi-Fi Systems</li><li>Smart Home Devices</li><li>Gate Barrier Systems</li><li>Audio &amp; Video Equipment</li><li>Pull cables, install conduits and trunking, mount devices, and assist with equipment setup.</li><li>Organize tools and materials before and after site work.</li><li>Keep work areas clean and safe.</li></ul>Compensation &amp; Benefits<ul><li>Basic Salary: AED 2,000 &ndash; AED 2,500 (Based on Experience)</li><li>Overtime (as per company policy)</li><li>Employment Visa</li><li>Medical Insurance</li><li>Annual Leave</li><li>End-of-Service Benefits</li><li>Professional Technical Training</li><li>Career Growth Opportunities</li><li>Company Uniform</li><li>Safety Equipment Provided</li></ul>Other benefits as per UAE Labour LawPay: AED2,000.00 - AED2,500.00 per monthWork Location: In person

Light Vehicle Driver cum Technician

Peloton WorkReady

We Are Hiring Vehicle Technician/Mechanic!Are you an experienced Vehicle Technician / Vehicle Mechanic with a passion for automotive diagnostics and repair? We are seeking skilled professionals to join our clients' workforce and deliver high quality vehicle servicing, maintenance, and repair across a wide range of vehicle makes and models.In this role, you will be responsible for diagnosing mechanical, electrical, and electronic faults, carrying out repairs and preventative maintenance, and ensuring every vehicle meets the highest standards of safety and performance. The ideal candidate has excellent diagnostic skills, strong technical knowledge, and a commitment to delivering exceptional workmanship and customer service.Qualifications &amp; Experience:<ul><li>Qualified Motor Mechanic / Vehicle Technician.</li><li>Proven experience in vehicle servicing, diagnostics, and repairs.</li><li>Ability to carry out routine vehicle servicing and maintenance in accordance with manufacturer guidelines.</li><li>Experience diagnosing mechanical, electrical, and electronic faults using modern diagnostic equipment.</li><li>Skilled in repairing engines, transmissions, braking systems, suspension, steering, and vehicle electrical systems.</li><li>Experience conducting vehicle health checks and identifying additional repair requirements.</li><li>Ability to prepare vehicles for NCT/CVRT testing and complete any necessary remedial work.</li><li>Experience completing job cards, inspection reports, and service documentation accurately.</li><li>Knowledge of maintaining workshop equipment, tools, and work areas in a clean and safe condition.</li><li>Commitment to keeping up to date with emerging vehicle technologies, including hybrid and electric vehicles.</li><li>Ability to work collaboratively with service advisors and workshop teams to deliver excellent customer service.</li><li>Strong fault finding, diagnostic, and problem solving skills.</li><li>Excellent attention to detail and commitment to quality workmanship.</li><li>Full, clean driver's licence.</li><li>Strong communication, organizational, and time management skills.</li></ul>Desirable Qualifications:<ul><li>Experience working with premium or German vehicle brands.</li><li>Knowledge of hybrid and electric vehicle systems.</li><li>Experience using manufacturer diagnostic platforms and modern workshop management systems.</li><li>Additional technical certifications or manufacturer training are highly regarded.</li></ul>Personal Attributes:<ul><li>Professional and customer focused approach.</li><li>Reliable, honest, and conscientious.</li><li>Positive attitude with a willingness to learn and develop.</li><li>Ability to manage workload effectively in a busy workshop environment.</li><li>Commitment to continuous professional development.</li></ul>Must-Have Requirements:<ul><li>With a valid passport.</li><li>Must either be exempt from the English language test or have passed an English test (IELTS or PTE Academic).</li></ul>Submit your updated CV or resume through this link:https://bit.ly/PWRApplyTodayReminder:We will respond only if your current work experience, industry, and qualifications match our clients' requirements.FOR MANPOWER POOLING ONLY, NO FEES IN ANY FORM AND/OR PURPOSE WILL BE COLLECTED FROM THE APPLICANTS. BEWARE OF ILLEGAL RECRUITERS AND HUMAN TRAFFICKERS.Company DescriptionPeloton WorkReady has successfully placed over 13,000 skilled workers in various locations around the world since 2004, with around 12,000 placements in Australia. As a preferred firm for skilled workers actively seeking employment globally, we take pride in our no fee policy. We believe that no candidate should pay to secure employment, and thus, we do not charge any fees or recover any expenses from our candidates.#PelotonWorkReadyDubai #TransformingLives #Hiring #MotorMechanic #VehicleTechnician #AutomotiveTechnician #AutomotiveCareers #MechanicalJobs #HybridVehicles #ElectricVehicles #WorkshopJobs #SkilledTrades #JobOpening #ApplyNow #CareerOpportunity #WorkWithUs #EthicalRecruitmentJob Type: Full-timeWork Location: In person

Vehicle Technician/Mechanic

MONTREUX-SHJ

Location: Dubai, UAE Job Type: Full-TimeAn established Electromechanical Contracting Company in Dubai is looking for a skilled and experienced AC Technician to join our team.Key Responsibilities:<ul><li>Carry out installation, maintenance, and repair works for air-conditioning and ventilation systems.</li><li>Read and understand HVAC drawings, equipment schedules, and technical layouts.</li><li>Install and maintain split, ducted split, package, FCU, AHU, and ventilation systems.</li><li>Perform refrigerant gas charging, vacuuming, pressure testing, and leak detection.</li><li>Diagnose and repair electrical, mechanical, and control faults in air-conditioning systems.</li><li>Carry out preventive and corrective maintenance activities.</li><li>Replace compressors, motors, thermostats, capacitors, contactors, and other HVAC components.</li><li>Check airflow, temperature, pressure, drainage, and overall equipment performance.</li><li>Coordinate with supervisors, engineers, and other MEP teams.</li><li>Follow approved drawings, project specifications, and UAE safety requirements.</li><li>Maintain good workmanship and complete assigned tasks according to the project schedule.</li></ul>Requirements:<ul><li>Minimum 3 years of experience as an AC Technician in an MEP contracting or HVAC maintenance company.</li><li>Ability to read and understand HVAC drawings.</li><li>Good experience in the installation, maintenance, and troubleshooting of air-conditioning systems.</li><li>Good knowledge of refrigeration cycles, electrical controls, and HVAC testing tools.</li><li>Experience with split, ducted split, package, FCU, and AHU systems.</li><li>Ability to work independently and as part of a team.</li><li>Previous UAE experience is preferred.</li><li>Candidates who are currently available in the UAE will be given preference.</li></ul>Pay: AED1,500.00 - AED4,000.00 per monthWork Location: In person

Explore 485+ Technical support technician in Dubai this August. Find roles across top companies and apply now to boost your career.

485 technical support technician jobs In Dubai

Mobile Technician

Ammonia Technician (HVAC / Industrial Cooling) - DUBAI

Commissioning Technician -BESS (Diploma in Electrical Engr)5-7yrs Exp Required

AC Technician

Light Vehicle Driver cum Technician

Vehicle Technician/Mechanic

AC Technician