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technical support technician

Zahr Freighters

<div>At Zahr Freighters, we rely on robust IT systems to ensure smooth logistics and operations. We are seeking a skilled IT Support Technician to join our Dubai office, providing technical support, troubleshooting hardware and software issues, and maintaining network performance. This role is ideal for someone with strong problem-solving skills, technical expertise, and a commitment to ensuring uninterrupted IT services.

Key Responsibilities:
<ul>
<li>Provide technical support to staff, troubleshooting hardware, software, and network issues.</li>
<li>Install, configure, and maintain computer systems, peripherals, and software applications.</li>
<li>Monitor and maintain IT networks, servers, and backup systems.</li>
<li>Respond to IT service requests promptly and professionally.</li>
<li>Assist in setting up new workstations and ensuring proper system configuration.</li>
<li>Maintain accurate documentation of IT procedures, incidents, and resolutions.</li>
<li>Support IT projects, updates, and security protocols.</li>
<li>Stay updated on the latest technology trends and solutions to enhance IT infrastructure.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field preferred.</li>
<li>Proven experience as an IT Support Technician or in a similar technical role.</li>
<li>Strong knowledge of Windows/Linux systems, networking, and troubleshooting.</li>
<li>Familiarity with IT security practices and backup solutions.</li>
<li>Excellent problem-solving and communication skills.</li>
<li>Ability to prioritize tasks, work independently, and manage multiple requests.</li>
<li>Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco) are a plus.</li>
</ul>
Joining Zahr Freighters as an IT Support Technician in Dubai provides an excellent opportunity to contribute to a growing organization where technology plays a critical role. If you are passionate about IT, proactive, and ready to support business operations, we encourage you to apply.</div>

IT Support Technician

Infirise Technologies

Infirise Technologies is a Dubai-based IT solutions company providing proactive, SLA-backed technology support to SMEs across the UAE. We specialize in managed IT services, AMC, cybersecurity, networking, hardware &amp; software support, CCTV setup, and digital transformation solutions.We are seeking a skilled and customer-focused IT Support Technician to join our growing team and deliver exceptional on-site and remote technical support to our clients.Key Responsibilities:<ul><li>Provide technical support for clients across hardware, software, networking, and CCTV systems.</li><li>Diagnose, troubleshoot, and resolve technical issues efficiently (both on-site and remotely).</li><li>Install, configure, and maintain computer systems, routers, switches, printers, and related IT equipment.</li><li>Assist in setting up and maintaining LAN/WAN, Wi-Fi, and VPN connections.</li><li>Monitor system performance and ensure optimal uptime for client IT infrastructure.</li><li>Manage user accounts, system access, and security settings.</li><li>Perform periodic preventive maintenance and updates for client systems.</li><li>Support CCTV installation, configuration, and monitoring system troubleshooting.</li><li>Collaborate with the IT Operations and Project teams to execute AMC and project deliverables.</li><li>Maintain proper documentation of service requests, incidents, and resolutions in the ticketing system.</li><li>Communicate professionally with clients, providing regular updates and ensuring high customer satisfaction.</li></ul>Job Types: Full-time, PermanentPay: AED2,000.00 - AED3,000.00 per monthApplication Question(s):<ul><li>Languages that you can communicate fluently</li></ul>Experience:<ul><li>UAE: 1 year (Required)</li></ul>Application Deadline: 24/10/2025

Omega Pos Technology

<div>
 We are seeking a skilled and dedicated Software Technician to join our technical support team. In this role, you will be responsible for providing exceptional technical assistance to our retail and restaurant clients, ensuring they can maximize the potential of our software solutions. You will play a key role in troubleshooting issues, offering guidance, and delivering top-notch customer support.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide prompt and effective technical support to retail and restaurant clients via phone, email, or chat.
 </li>
 <li>
 Diagnose and troubleshoot software-related issues and provide solutions.
 </li>
 <li>
 Assist with software installation, configuration, and updates.
 </li>
 <li>
 Collaborate with the development and product teams to escalate and resolve complex issues.
 </li>
 <li>
 Create and maintain detailed records of client interactions and resolutions.
 </li>
 <li>
 Offer guidance and training to clients on software features and functionality.
 </li>
 <li>
 Act as a liaison between clients and our internal teams to ensure client needs are met.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong technical aptitude and understanding of software systems.
 </li>
 <li>
 Previous experience in technical support or a similar role.
 </li>
 <li>
 Knowledge of retail and restaurant operations is a plus.
 </li>
 <li>
 Excellent problem-solving and communication skills.
 </li>
 <li>
 Customer-focused with a passion for delivering exceptional service.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Strong time management and organizational skills.
 </li>
 <li>
 Flexibility to work occasional evenings or weekends based on client needs.
 </li>
 <li>
 IT certifications or relevant training is a plus.
 
 
 </li>
 </ul>
 Apply Now
</div>

Software and Hardware Technician - Dubai

Keolis

<div>The purpose of this position is to provide effective engineering and maintenance services covering the Communications system for Dubai Metro. 

MAIN RESPONSIBILITIES
<ul><li>Assist the Communications Supervisor in carrying out all level of preventive and corrective maintenance activities on communications systems covering Multi-Service Network (MSN),Terrestrial Trunked Radio (TETRA), Closed Circuit Television (CCTV), PassengerInformation System (PIS) &amp; Public Address System (PAS), Time Domain System (TDS), Digital Voice &amp; Video Recording System (DVVR), Intrusion Alarm System (IAS), On-Board Communication System (OBS), Wireless Fidelity (WiFi) and Operation Control System (OCS).</li>
<li>Install, service and repair communication system located in operations control centre, communication equipment room, stations and station communication equipment rooms, depots and depot communication equipment rooms, along trackside and on-board trains.</li>
<li>Carry out repair and maintenance work with the use of hand, machine, electrical and electronic tools and reference to technical drawings, schematics, manuals, procedures and instructions.</li>
<li>Replace faulty communication equipment, handover/taken back to the electronics workshop for repair.</li>
<li>Maintain accurate maintenance records of communications system and equipment performance, work accomplished and other information using a computerised maintenance management system.</li>
<li>Ensure the maintenance tools and equipment are maintained in good condition both before and after job activities.</li>
<li>Assist the Communication Team Leader and/ or other technical support staff to implement complex systems or new projects.</li>
<li>Perform shift and emergency duties when required.</li>
<li>Perform and carry out duties as instructed/ directed by the Communications Team Leader.</li></ul> 

KEY SKILLS
<ul><li>Ability to use and calibrate various electronic test equipment and PC for the maintenance of communication systems.</li>
<li>Ability to write simple technical reports, routine business correspondence, prepare method statements and drawings as required.</li>
<li>Must have good eyesight and normal colour vision.</li>
<li>Possess good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment.</li>
<li>Strong organisational skills, detail oriented, and the ability to handle multiple priorities.</li>
<li>Hold a valid UAE driving license with a good driving skill and experience.</li></ul> 

EXPERIENCE
<ul><li>Minimum 1-year work experience as a qualified electrical or electronics technician in maintaining and repairing communication systems covering radio system, telephone system, multi-service fibre optic network, public address system, CCTV system, passenger information system, SCADA and operations control systems, is highly preferable.</li></ul> 

EDUCATIONAL QUALIFCATION
<ul><li>Vocational trade certificate or diploma in electrical, electronics or communication engineering discipline or equivalent.</li></ul></div>

Communications Technician

help AG

<div>Help AG is looking for a talented and experienced IT support technician who will be responsible for connecting cables, rack mounting, upgrading, troubleshooting IT security devices. 
Responsibilities:<ul><li>
Visiting customer data centre for rack mounting and troubleshooting of devices.</li><li>
Cable the devices as per industry standards</li><li>
Based on business requirement, need to be available for service window 24*7 for both planned and unplanned activity</li><li>
Upgrade software on security devices</li><li>
Accurate reporting of the task to project manager and direct manager</li></ul> 
Qualifications &amp; Skills:<ul><li>
Bachelor&rsquo;s degree in information security or IT-related matter or equivalent experience</li><li>
3+ years of experience in working with IT security devices</li><li>
Aware of rack mounting devices</li><li>
Excellent and accent-free communication skills in English (Arabic an advantage)</li><li>
Proper and structured documentation and diagramming</li><li>
Excellent organizational skills in enterprise support</li><li>
Understanding of information security concepts and related technology</li><li>
Strong background and experience in TCP/IP networking of large-scale organizations</li><li>
Flexible work approach, based on the job requirements</li><li>
Being able to identify new work areas and to set new goals for themselves</li><li>
Excellent communication and training skills</li><li>
Outstanding customer handling, friendly and goal-oriented</li><li>
Ability to communicate / translate to Customer-level</li><li>
Being able to understand complex business processes and activities</li><li>
Flexible work approach, based on the job requirements</li></ul> 
Benefits:<ul><li>
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement and wellness campaigns activities throughout the year.</li><li>
Excellent learning and development opportunities.</li><li>
Annual flight tickets.</li><li>
Inclusive and diverse working environment.</li><li>
Flexible/Hybrid working environment.</li><li>
Open door policy.</li></ul> 
About Us: 
Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defences and safeguarding their business.</div>

Linkmedia

Riwa Computers Trading LLC &mdash; a trusted name in IT products and accessories &mdash; is looking for skilled and motivated IT / Printer Technicians to join our growing technical support team.What We Offer<ul><li>Basic Salary: 2,500 to 3,000 AED/month</li><li>Commission: Up to 10&ndash;20% based on performance</li><li>Visa: Company visa provided after 3 months</li><li>Support &amp; Training: Full technical and product training provided</li><li>Growth: Excellent career growth opportunities within the company</li></ul>Responsibilities<ul><li>Diagnose and repair printers, computers, and other IT equipment</li><li>Install and configure software, hardware, and network components</li><li>Perform preventive maintenance and testing</li><li>Assist customers with technical support and troubleshooting</li><li>Maintain accurate service records and reports</li></ul>Requirements&#9989; Must already have a valid UAE residence or work visa (or be able to provide a NOC valid for at least 3 months) &#9989; Basic English communication skills &#9989; Experience in printer repair, IT maintenance, or technical support is required &#9989; Knowledge of networking, system setup, and computer hardwareRiwa Computers Trading LLC Helping customers with the best IT solutions since day one.Location: Deira, Dubai, UAE Website: www.riwastore.com Email: sales@riwastore.com Landline: 04 221 0191 | Phone/WhatsApp: 056 612 5607Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

We’re Hiring: IT / Printer Technician

Transguard Workforce Solutions

<div>
 
 
 Transguard Workforce Solutions
 
 is the UAE&rsquo;s leading provider of innovative HR solutions. With over a decade of experience in the region and a knowledgeable team, we offer fully integrated HR services.
 
 
 We are currently seeking a
 
 Technical Shop Support Engineer for
 
 one of our very well-known client, to be based in their Dubai office.
 
 
 
 
 
 
 Job Description:
 
 
 <ul>
 <li>
 Prepare and/or approve all the Task cards in company's ERP system (IFS solution) so Planning and the shop floor production can review and prepare the work.
 </li>
 <li>
 Perform/Supervise Task cards customization as necessary depending on the engine activities and feedback from Production.
 </li>
 <li>
 Accountable for the compliance of all the technical instructions provided to the shop floor, as per regulatory requirements, Maintenance Organization Exposition, Engineering
 </li>
 <li>
 Procedure Manual, Standard Operating Procedures etc.
 </li>
 <li>
 Perform/Supervise the review of Engine Manual revisions and Service Bulletins for Routine and Repair Task Card amendments.
 </li>
 <li>
 Create the Shop Visit Report.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Qualifications :
 
 
 <ul>
 <li>
 5 years overall experience of which a minimum of 3 years in Technical Support or equivalent.
 </li>
 <li>
 Thorough knowledge of latest technical developments and industry trends on respective Engine Systems.
 </li>
 <li>
 Ability to analyze and synthesize the technical information for implementation in cost effective ways.
 </li>
 <li>
 Excellent drafting/report writing skills.
 </li>
 <li>
 Demonstrable experience in managing complex tasks and decision making in a fast paced environment.
 </li>
 <li>
 Should have experience in engine Job Instructions authoring.
 </li>
 <li>
 Bachelor&rsquo;s degree (or higher) in Aeronautical, Avionics, Mechanical, or Electrical Engineering.
 </li>
 <li>
 Aircraft Maintenance Engineering License with a minimum of 5 years of experience in relevant roles.
 </li>
 </ul>
</div>

Technical Shop Support Engineer

Explore 6265+ Technical support technician in Dubai this October. Find roles across top companies and apply now to boost your career.

6265 technical support technician jobs IN Dubai

IT Support Technician

IT Support Technician

Software and Hardware Technician - Dubai

Communications Technician

IT Support Technician

We’re Hiring: IT / Printer Technician

Technical Shop Support Engineer