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telesales team lead (course consultant) Jobs in Cairo

telesales team lead (course consultant)

telesales executive

Fast Forward Logistics Co.

<div>
 
 Company Description
 
 
 
 Fast Forward Logistics Co. is an innovative freight forwarder and supply chain logistics solutions company based in Egypt, providing a range of high-quality logistics services. We specialize in simplifying complex supply chains, offering contract logistics, home installations, and other smart supply chain solutions. Our hallmark is reliability and a personal touch, enabling clients to focus on their core business while seamlessly delivering on their promises. Leveraging advanced IT infrastructure and comprehensive industry expertise, Fast Forward Logistics ensures customer needs are met efficiently and effectively despite market challenges.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site Telesales Executive role based in Cairo, Egypt. The Telesales Executive will be responsible for contacting potential clients, generating leads, delivering excellent customer service, and achieving sales targets. They will focus on building strong customer relationships, providing support, and promoting the company&rsquo;s logistics and supply chain solutions. The role requires excellent communication and organizational skills to ensure successful client interactions and deal closures.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong Communication and Customer Service skills to effectively engage with potential and existing clients
 </li>
 <li>
 Proven ability in Sales and Lead Generation to meet and exceed targets
 </li>
 <li>
 Experience in Customer Support, ensuring timely responses and issue resolution
 </li>
 <li>
 Ability to work in a fast-paced, target-driven environment
 </li>
 <li>
 Results-oriented mindset with strong organizational and problem-solving skills
 </li>
 <li>
 Proficiency in using CRM systems and other related software is an advantage
 </li>
 <li>
 Fluency in English and Arabic languages, both written and spoken, is highly preferred
 </li>
 <li>
 Prior experience in logistics, freight forwarding, or a related industry is a plus
 </li>
 </ul>
</div>

Telesales Executive

DHL Express

<div>
 
 Role Purpose:
 
 
 
 Maintain between 400 and 600 existing DHL customers by telephone within the Direct Sales Segment. Be responsible for the revenue retention and development for this portfolio of accounts through the sales tactics of Up-Selling and Cross Selling related DHL services and products and for new business development by opening new accounts.
 
 
 
 Impact:
 
 
 
 
 <ul>
 <li>
 Responsible for work processes that affect success of own role and have a moderate impact on the performance of the department.
 
 
 
 </li>
 </ul>
 
 Problem/Complexity/Process:
 
 
 
 
 <ul>
 <li>
 Make telephone calls to existing customers on a regular pre-defined call cycle to secure new business.
 </li>
 <li>
 Act as Tele Sales customers&rsquo; main contact for DHL. Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
 </li>
 <li>
 Open new accounts and ensure they trade profitably.
 
 
 
 </li>
 </ul>
 
 Customer/Stakeholder:
 
 
 
 
 <ul>
 <li>
 Act as Tele Sales customers&rsquo; main contact for DHL, responding and satisfying their sales and post sales requirements.
 </li>
 <li>
 Build a strong client relationship to ensure that the account performs and grows to its maximum potential.
 </li>
 <li>
 Manage a portfolio of customers via telephone.
 </li>
 <li>
 Liaise closely with Sales Channels
 
 
 
 </li>
 </ul>
 
 Autonomy:
 
 
 
 
 <ul>
 <li>
 Complete daily and weekly reports to measure individual and department effectiveness and provide figures showing weekly productivity of the department.
 </li>
 <li>
 Adhere to regional standards on profit margins and discount guidelines.
 </li>
 <li>
 Any deviation from the tariffs requires management agreement Work under limited supervision with periodic review. Use independent judgment and determine best course of action through the interpretation of policies and procedures.
 
 
 
 </li>
 </ul>
 
 People Management:
 
 
 
 
 <ul>
 <li>
 May provide general guidance/direction, training, and technical assistance to lower level service, production, and support personnel
 </li>
 <li>
 Bachelor's degree
 </li>
 <li>
 2-4 years of experience in related area of responsibility.
 </li>
 <li>
 Senior service, production, or support roles highly experienced in area of responsibility.
 </li>
 <li>
 Performs all of the standard and some specialized more complex aspects of the function.
 </li>
 <li>
 Thorough knowledge of tasks and responsibilities.
 </li>
 <li>
 Effectively applies skills in accomplishing tasks.
 
 
 
 </li>
 </ul>
 OUR OFFER
 
 
 
 <ul>
 <li>
 Strong career support in an international environment.
 </li>
 <li>
 Great culture and colleagues.
 </li>
 <li>
 Multifarious benefit programm.
 
 
 
 </li>
 </ul>
 Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
 
 
 We look forward to receiving your application!
</div>

51Talk

<div>
 
 
 Telesales Team Lead (Course Consultant &ndash; Education Industry)
 
 
 
 📍
 
 Cairo, Egypt (On-site)
 
 
 
 
 
 
 🌍
 
 About Us
 
 
 
 51Talk is a global leader in online English education, connecting students and teachers through engaging one-on-one lessons.
 
 
 
 
 
 As we continue expanding our operations in Cairo, we&rsquo;re looking for a
 
 Telesales Team Lead
 
 to manage, coach, and motivate a team of Course Consultants.
 
 
 If you&rsquo;re a dynamic sales leader who thrives in a performance-driven environment and has a passion for education, this is your opportunity to grow your career in a fast-scaling EdTech company.
 
 
 
 
 
 🎯
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 
 Lead &amp; Inspire
 
 &ndash; Supervise a team of telesales representatives, ensuring consistent achievement of daily, weekly, and monthly sales KPIs.
 </li>
 <li>
 
 Drive Sales Performance
 
 &ndash; Monitor call quality, conversion rates, and productivity to maximize team output and revenue.
 </li>
 <li>
 
 Coach for Success
 
 &ndash; Conduct regular coaching sessions, provide feedback, and support skill development in consultative selling and customer engagement.
 </li>
 <li>
 
 Analyze &amp; Report
 
 &ndash; Review performance data, identify sales trends and challenges, and develop action plans for improvement.
 </li>
 <li>
 
 Motivate &amp; Engage
 
 &ndash; Create a high-energy, positive team culture focused on collaboration, accountability, and results.
 </li>
 <li>
 
 Optimize Processes
 
 &ndash; Ensure CRM accuracy, adherence to SOPs, and implementation of best practices across all sales activities.
 </li>
 <li>
 
 Collaborate Across Teams
 
 &ndash; Partner with Marketing, Operations, and Customer Success teams to align telesales strategies with broader business goals.
 </li>
 <li>
 
 Handle Escalations
 
 &ndash; Support team members in resolving complex customer inquiries while maintaining service excellence.
 </li>
 </ul>
 
 
 
 
 ✅
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree or higher.
 </li>
 <li>
 
 Experience:
 
 Minimum
 
 3 years in telesales or customer acquisition
 
 , including
 
 at least 1 year in a leadership or supervisory role.
 
 </li>
 <li>
 
 Leadership Skills:
 
 Proven ability to motivate and manage high-performing sales teams.
 </li>
 <li>
 
 Sales Expertise:
 
 Strong understanding of telesales techniques, lead management, and conversion optimization.
 </li>
 <li>
 
 Communication:
 
 Excellent command of
 
 English and Arabic
 
 (spoken and written).
 </li>
 <li>
 
 Analytical Ability:
 
 Able to interpret performance data, set clear goals, and execute improvement plans.
 </li>
 <li>
 
 Personality:
 
 Energetic, resilient, and results-driven, with a genuine passion for helping customers and developing people.
 </li>
 </ul>
 
 
 
 
 💼
 
 What We Offer
 
 
 <ul>
 <li>
 Competitive base salary with
 
 uncapped team-based commissions and incentives
 
 .
 </li>
 <li>
 Career growth opportunities into senior management roles.
 </li>
 <li>
 Social and medical insurance.
 </li>
 <li>
 Paid annual leave.
 </li>
 </ul>
 
 
 
 
 🚀
 
 Why Join Us
 
 
 
 At 51Talk, you&rsquo;ll lead a motivated sales team that helps thousands of learners reach their English goals.
 
 
 
 
 
 Your leadership will directly contribute to our mission of making quality education accessible worldwide &mdash; while you build your own career success story.
 
 
 
</div>

Telesales Team Lead (Course Consultant)

<div>
 
 
 What You&rsquo;ll Do:
 
 
 <ul>
 <li>
 Lead and manage a team of telesales representatives to achieve renewal conversion targets and KPIs.
 </li>
 <li>
 Monitor team performance and ensure consistent execution of renewal sales strategies.
 </li>
 <li>
 Provide coaching and regular feedback to improve team members&rsquo; communication skills, call quality, and sales effectiveness.
 </li>
 <li>
 Analyze student learning progress and customer data to support the team in offering tailored renewal solutions.
 </li>
 <li>
 Handle escalated customer concerns and ensure a high level of satisfaction throughout the renewal process.
 </li>
 <li>
 Organize daily huddles, track team metrics, and drive continuous improvement in processes and outcomes.
 </li>
 <li>
 Collaborate with other departments (e.g., Academic, Customer Support) to optimize the customer journey and drive student retention.
 </li>
 <li>
 Report team and individual performance to management with recommendations for improvement.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum 3 years of experience in telesales, sales or any related field, including 1 year in a leadership or supervisory role.
 </li>
 <li>
 Professional proficiency in English in both writing and speaking.
 </li>
 <li>
 Strong leadership and coaching skills, with the ability to lead by example.
 </li>
 <li>
 Target-driven, with a solid understanding of sales strategy and customer lifecycle management.
 </li>
 <li>
 Excellent communication, problem-solving, and team management abilities.
 </li>
 </ul>
 
 
</div>

Sales Team Lead/Supervisor

Property Finder

<div>
 Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region&rsquo;s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.
 
 
 Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.
 
 
 
 Position Summary
 
 
 
 Reporting to the Sales Development Team Leader, you will be an integral part of the team by helping the Business Consultant's to research, prospect, cold call, follow-up and schedule meetings. We are looking for a friendly, well-spoken Sales Development Representative (SDR) to assist our company in expanding our customer base.
 
 
 The SDR's responsibilities include generating potential leads, soliciting potential customers, facilitating sales, and connecting customers with the right salesperson.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Developing sales strategies to draw in potential buyers or to solicit new potential customers.
 </li>
 <li>
 Initiating contact with potential customers through cold-calling or responding to inquiries generated from advertisements.
 </li>
 <li>
 Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
 </li>
 <li>
 Presenting product information to customers once you have identified their needs.
 </li>
 <li>
 Moving solid leads through the marketing funnel, connecting them to a salesperson, and arranging in-person meetings, emails, or phone calls.
 </li>
 <li>
 Following up with potential customers who expressed interest but did not purchase any goods or services.
 </li>
 <li>
 Performing regular follow-up calls or emails and facilitating communication with existing customers to ensure their satisfaction and identify new potential needs.
 </li>
 <li>
 Collaborating with sales executives to ensure the company's goals and targets are met.
 
 
 </li>
 </ul>
 
 Desired Qualifications
 
 
 
 <ul>
 <li>
 Knowledge about the product and market (Real Estate experience a plus)
 </li>
 <li>
 1-2 years of Sales experience is not essential but you must be unafraid to make cold calls
 </li>
 <li>
 personable and highly coachable.
 
 
 </li>
 </ul>
 
 Skills &amp; Behaviors Of Successful Candidates
 
 
 
 <ul>
 <li>
 A bachelor's degree in sales, marketing, business, or related field.
 </li>
 <li>
 1+ year of experience as a Telesales agent or any sales-related role.
 </li>
 <li>
 Strong communication, interpersonal, teamwork, and customer service skills.
 </li>
 <li>
 Basic computer skills, including Microsoft Word and Excel.
 </li>
 <li>
 Good time management and analytical skills.
 </li>
 <li>
 Good telephone etiquette and computer literacy skills.
 </li>
 <li>
 Ability to follow scripts and say them in your own words.
 </li>
 <li>
 Good cold calling skills
 
 
 </li>
 </ul>
 
 Our promise to talent
 
 
 
 At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.
 
 
 
 Property Finder Guiding Principles
 
 
 
 <ul>
 <li>
 Think Future First
 </li>
 <li>
 Data Beats Opinions, Speed Beats Perfection
 </li>
 <li>
 Optimise for Impact
 </li>
 <li>
 No Ostriches Allowed
 </li>
 <li>
 Our People, Our Power
 </li>
 <li>
 The Biggest Risk is Taking no Risk at All
 
 
 </li>
 </ul>
 
 Find us at:
 
 
 
 Twitter
 
 
 Facebook
 
 
 Instagram
 
 
 Linkedin
 
 
 Glassdoor
</div>

Sales Development Representative

PwC Middle East

<div>
 
 Line of Service
 
 
 
 Advisory
 
 
 
 Industry/Sector
 
 
 
 Not Applicable
 
 
 
 Specialism
 
 
 
 Advisory - Other
 
 
 
 Management Level
 
 
 
 Senior Associate
 
 
 
 Job Description &amp; Summary
 
 
 
 A career in Administration and Secretarial Services within MERC Consulting will give you with the opportunity to provide administrative support to PwC employees. You&rsquo;ll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.
 
 
 
 Responsibilities
 
 
 
 As a Senior Associate, you&rsquo;ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:
 
 
 
 
 Financial
 
 
 
 
 <ul>
 <li>
 Adhere to budget
 
 
 </li>
 </ul>
 
 
 Customer
 
 
 
 
 <ul>
 <li>
 Diary management
 </li>
 <li>
 Extensive management of online diaries, book appointments and arrange meetings, updates as required
 </li>
 <li>
 Ensure Executive/s get to meetings on time with appropriate documentation
 </li>
 <li>
 Act as back up in managing other Executives&rsquo; and Principals&rsquo; diaries when their EAs are not available
 </li>
 <li>
 Call management
 </li>
 <li>
 Handle and screen calls for Executive/s
 </li>
 <li>
 Take and pass messages to Executive/s in a timely manner
 </li>
 <li>
 Email management
 </li>
 <li>
 Monitor Executives&rsquo; email inboxes when they are out of the office or at meetings and taking action as necessary
 </li>
 <li>
 Client relationships
 </li>
 <li>
 Maintain and build good working relationships with Executive/s clients and their assistants via phone and email communication
 </li>
 <li>
 Assist other EAs during busy periods
 
 
 </li>
 </ul>
 
 
 Internal Process
 
 
 
 
 <ul>
 <li>
 Meetings
 </li>
 <li>
 Pro-active planning for meetings and follow up actions (documents, papers needed&hellip;)
 </li>
 <li>
 Organise local internal and external meetings, including organising catering, IT requirements etc
 </li>
 <li>
 Meet and greet visitors
 </li>
 <li>
 Partner and Executive general admin
 
 
 </li>
 </ul>
 
 
 Education
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 
 
 </li>
 </ul>
 
 
 Language
 
 
 
 
 <ul>
 <li>
 Proficiency in spoken and written English and Arabic
 
 
 </li>
 </ul>
 
 
 Overall Experience
 
 
 
 
 <ul>
 <li>
 3 +years&rsquo; experience in an administrative role
 
 
 </li>
 </ul>
 
 
 Specific Experience
 
 
 
 
 <ul>
 <li>
 Experience with a professional services firm preferred
 
 
 </li>
 </ul>
 
 
 Knowledge and Skills
 
 
 
 
 <ul>
 <li>
 Demonstrate strong organisational skills, regularly act on own initiative, highlighting issues and suggesting possible solutions
 </li>
 <li>
 Good oral and written communication skills
 </li>
 <li>
 Good interpersonal skills
 </li>
 <li>
 Must possess a professional telephone manner
 </li>
 <li>
 Demonstrated ability to work under pressure
 </li>
 <li>
 Demonstrated team player and dedication to provide high level of service
 </li>
 <li>
 Must possess a warm, friendly and professional demeanor
 
 
 </li>
 </ul>
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 Up to 20%
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

MERC Consulting - Executive Assistant - Cairo

ELSEWEDY ELECTRIC

<div>
 
 The ideal candidate will provide top-level assistance for high level executives. They should be well-organized and be comfortable scheduling meetings and responding to emails on the executive's behalf. Lastly, this individual should be able to draft documents and help the executive with any necessary meeting preparations.
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Calendar management for executives
 </li>
 <li>
 Aid executive in preparing for meetings
 </li>
 <li>
 Responding to emails and document requests on behalf of executives
 </li>
 <li>
 Draft slides, meeting notes and documents for executives
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent experience
 </li>
 <li>
 2 to 6 years of experience
 </li>
 <li>
 Proficient in Microsoft Office suite
 </li>
 <li>
 Experience in managing multiple priorities, administrative coordination, and logistics
 </li>
 <li>
 Well-organized, detail-oriented, ability to multi-task with great follow-up skills
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 </ul>
 
 
</div>

Executive Assistant

Explore 48+ Telesales executive in Cairo this November. Find roles across top companies and apply now to boost your career.

48 telesales executive jobs IN Cairo

Telesales Executive

Telesales Executive

Telesales Team Lead (Course Consultant)

Sales Team Lead/Supervisor

Sales Development Representative

MERC Consulting - Executive Assistant - Cairo

Executive Assistant