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travel counselor

Pinnacle Travel and Tourism L.L.C

Full job descriptionWe are hiring a Travel Consultant (Philippines) with a passion for creating unforgettable travel experiences!Requirements:<ul><li>Minimum 2 year of experience in the travel industry</li><li>Strong knowledge of GDS systems, ticketing, and holiday packages</li><li>Excellent communication &amp; customer service skills</li><li>Ability to handle inquiries, bookings, and travel arrangements efficiently</li></ul>Responsibilities:<ul><li>Plan and customize travel itineraries</li><li>Provide guidance on destinations, travel requirements, and holiday packages</li><li>Handle flight, hotel, and tour bookings</li><li>Ensure customer satisfaction and repeat business</li></ul>Apply Now: Join a fast-growing travel team and help people explore the world!Job Type: Full-timePay: AED3 ,000.00 - AED 4,000.00 per monthExperience:<ul><li>travel consultant: 2 year (Required)</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Travel Consultant

Al Rais Travel

Handling incoming travel request (booking tickets, hotels, transfer &amp; etc) by email &amp; phone.
 Research various destinations and means of travel regarding fares, customs, weather conditions &amp; etc.
 Follow client s process of ordering tickets/services.
 Follow process of seeking appropriate approval s before offering services.
 Actively up-selling and cross selling of our various products
 Diagnose the client s specifications and wishes and suggest suitable travel packages
 To promote special IT &amp; Corporate fares for all packages to maximize profits.
 To provide feedback on the daily operational processes and commercial relationship with key personnel.
 To comply with company regulations while making the itinerary.
 To use only company approved suppliers/vendors.
 
Skills/Qualifications
IATA certificate
Other relevant supporting certificates related to leisure travel &amp; auxiliary courses
Computer literate in MS Office &amp; Windows
Planning, organizing, strategic thinking and analytical skills
Able to use GDS for flights booking, online hotels &amp; rail booking systems for other ground arrangement bookings
Minimum of 3 years experience in travel or airline industry
Competencies
To tailor make and customise trip plans, itineraries for Business/Holidays packages as per clientele requirements.
Geographical knowledge
Knowledge on varies Business/Holidays destination in the world.
Negotiation &amp; persuasion skills with clients and vendors
Complexity Need more exposure to popular Business/Holidays destination to work with clientele. To keep up to date information on travel documentation, local customs and other travel related information. Multilanguage skill.

LIFE LINE HUMAN RESOURCE

Key Responsibilities &amp; Achievements:<ul><li>Advised clients on domestic and international travel options, including flights, accommodation, visa requirements, and tour packages.</li><li>Handled end-to-end booking processes, including flights, hotels, car rentals, cruises, and group tours, ensuring cost-effective and tailored travel solutions.</li><li>Built customized travel itineraries based on clients&rsquo; budgets, preferences, and travel goals.</li><li>Maintained up-to-date knowledge of travel regulations, airline policies, and COVID-19 travel restrictions, particularly for UAE-based travelers.</li><li>Collaborated with airlines, hotels, and global travel partners to secure best rates, exclusive deals, and special packages.</li><li>Assisted in visa processing, travel insurance, and document verification for clients traveling to Schengen countries, the UK, the US, and Asia.</li><li>Handled corporate accounts, managing business travel arrangements, MICE travel (Meetings, Incentives, Conferences, Exhibitions), and VIP services.</li><li>Resolved customer complaints and travel disruptions with minimal impact on the client&rsquo;s experience.</li><li>Achieved a 98% client satisfaction rate and consistently met monthly sales targets and KPIs.</li></ul>Key Skills &amp; Tools Used:<ul><li>GDS Systems: Amadeus, Galileo, Sabre</li><li>Online booking engines &amp; B2B platforms</li><li>Visa application procedures (Schengen, US, UK, Asia)</li><li>Excellent communication and negotiation skills</li><li>Itinerary planning and budget management</li><li>Strong destination knowledge (Europe, Southeast Asia, Middle East)</li><li>CRM and customer service tools (Salesforce, Zoho CRM)</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthApplication Question(s):<ul><li>what is your UAE visa status? </li></ul>Experience:<ul><li>travel consultant : 2 years (Required)</li></ul>

Ascent Travel and Tourism LLC

WE ARE HIRING &ndash; TRAVEL CONSULTANT Location: Dubai Company: Ascent Travel &amp; TourismAre you passionate about travel &amp; Tourism and customer services? Join our growing team at Ascent Travel &amp; Tourism in Dubai!<ul><li>Position: Travel Consultant</li><li>Experience: 1&ndash;2 years in travel &amp; tourism</li><li>Languages: Hindi &amp; English</li><li>Visa: Own visa candidates preferred but not necessary</li><li>Salary: Attractive package + Commission (based on performance)</li></ul>Responsibilities:&middot; Assist customers with flight, hotel, and holiday bookings&middot; Handle client inquiries professionally in Hindi and English&middot; Provide travel advice and itinerary planning&middot; Deliver excellent customer service and meet sales targetsIf you&rsquo;re motivated, customer-oriented, and ready to grow in the travel industry &mdash; we&rsquo;d love to hear from you!Apply Now: ascenttraveljobs@gmail.comLocation: Dubai, UAEJob Type: Full-timePay: AED1,000.00 - AED2,500.00 per month

Duserve Facility Management

Please submit your application with subject line as for the Job applying for,and if you only MEET the requirements. Interested candidates may submit their CV, /Resume,passport, visa copy, notice period and salary expectations to Summary:The Travel Coordinator is responsible for ensuring efficient, cost-effective, and high-quality travel arrangements for Richemont employees. This role focuses on monitoring travel bookings made by staff, maintaining service quality standards, and acting as a point of contact for staff complaints and concerns related to travel services. The Travel Coordinator will not be directly responsible for booking travel.Key Responsibilities:<ul><li>Travel Monitoring & Quality Control:<ul><li>Monitor travel arrangements booked by staff members (via being copied on communications) to ensure compliance with company policy and employee needs.</li><li>Proactively identify potential issues or deviations from company travel policies in staff-booked travel.</li><li>Develop and implement service quality standards and metrics for travel services, focusing on the booking process and vendor performance.</li><li>Conduct regular audits of travel arrangements to ensure compliance with company policies and quality standards.</li><li>Gather feedback from employees on their travel experiences and use this information to improve service delivery.</li></ul></li><li>Serve as the primary point of contact for staff complaints and concerns related to travel services.</li><li>Investigate and resolve travel-related issues promptly and effectively, even when the booking was self-managed.</li><li>Document all complaints and resolutions in a clear and organized manner.</li><li>Escalate complex or unresolved issues to the appropriate stakeholders.</li><li>Policy Compliance:<ul><li>Ensure all travel arrangements comply with company travel policies and procedures.</li><li>Stay up-to-date on changes to travel policies and regulations.</li><li>Educate employees on travel policies and best practices.</li><li>Provide guidance and clarification to staff members regarding travel policies and booking procedures.</li></ul></li><li>Build and maintain strong relationships with travel vendors.</li><li>Evaluate vendor performance and provide feedback, even when staff members are booking directly.</li><li>Negotiate contracts and service agreements with vendors (though not directly booking).</li><li>Reporting and Analysis:<ul><li>Prepare regular reports on travel activity and service quality.</li><li>Analyze travel data to identify trends and opportunities for improvement.</li><li>Provide recommendations to management on ways to optimize travel services, including potential changes to self-booking policies or vendor selection.</li></ul></li><li>Experience:<ul><li>Experience in travel coordination, corporate travel management, or a related role is a added plus.</li><li>Experience in service quality control and complaint resolution.</li></ul></li><li>Skills:<ul><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and conflict-resolution skills.</li><li>Familiarity with travel booking systems</li><li>Strong organizational and time-management skills.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).</li></ul></li><li>Other:<ul><li>Ability to handle sensitive and confidential information with discretion.</li><li>Customer-focused attitude and a commitment to providing excellent service.</li></ul></li>

Travel Coordinator

Raban AI Safina Group of Companies

Ensuring accurate fare quotes and reporting and clarifying any discrepancies with respective GDS/ Airline follow fares and taxes. Coordinate with concern department such as meet &amp; Assist or forex. Assist other travel consultants with Ticketing &amp; Accounting procedures including methods of minimizing debit advices. Ensuring all documents/cash/ exchange vouches/ tickets and other coupons are reported on a timely basis. Liaise with Accounts Dept. Regarding refund authorities/ reissue authority etc.

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>dnata Travel Group, represents the travel division of dnata, one of the world&rsquo;s largest air and travel services providers. Consisting of more than 20 leading international travel brands, we are proud to serve our global customer base as a leading, award-winning travel services provider
As a Travel Consultant, you will be a front-line staff member, part of a 24/7 team, who has to provide clients and potential clients a superior and consistent quality of travel services. You will be required to sell Airline tickets, travel related products and give travel related information while proactively servicing our customers via various channels (retail, phone, WhatsApp, email), supporting them with queries, amendments, pro-active disruption management and travel bookings. The main focus is to convert maximum number of enquiries into sales through efficient and friendly customer service.
In this role, you will;
<ul><li>Provide the highest standard of customer service to all clients whether Retail, Government or Corporate, using all tools that are made available. Attend all customer queries in a timely and appropriate manner.
</li><li>Build valuable relationships with your customers &amp; suppliers, ensuring your tone of voice, language and contact are in line with our brand guidelines and ensure a positive result for our clients.
</li><li>Offer products, services, and loyalty programmes that are contracted by dnata Travel and offer information on destination and product to all customers to ensure that it meets their travel requirements.
</li><li>Maximise the sales/consultation opportunity to cross sell/upsell any relevant auxiliary product to maximize revenue. Drive additional ancillary revenue through the sale of tours, excursions and activities.
</li><li>Inform customers about mandatory requirements covering their journey such as passport, visa, health and Insurance requirements as well as other details such as check-in place and time.
</li><li>Maintain excellent working relationships with clients to update them on new products and services while at the same time work towards constantly improving working relationships.
</li><li>Listen to our customers carefully, understanding their exact needs and requirements, wow them through our surprise and delight service. Put things right when things go wrong, ensuring that our customers leave with only a positive experience of us.
</li><li>Ensure that all forms of contact are handled quickly and with a friendly `can-do attitude, whilst achieving and exceeding service &amp; sales performance targets against key performance indicators.
</li>Adhere to all of the set standards of our customer feedback program, and any internal audit standards to ensure that we comply with the expected benchmark defined by the customer audit team. 
<li>
</li></ul> 
<h5 class="jobSectionHeader">Qualification
</h5>To be considered for this role, you must meet the below requirements;
<ul><li>Experience in commercial/Sales/Reservations/Ticketing/ Travel &amp; Tourism/ Customer Service.
</li><li>Someone who really understands the importance of exceptional customer experiences and exceeding our customers' expectations.
</li><li>A confident communicator with proven persuasive and influencing skills.
</li><li>Thrives on a busy service and sales environment and self-motivated to achieve performance &amp; business targets.
</li><li>Positive attitude and enjoys working as part of a team.
</li><li>A flexible approach with the ability to adapt to different people, customers, challenges and ways of working.
</li><li>Someone who wants to keep developing and able to take accountability for their own learning.
</li><li>Ability to really listen to the customer, quickly identify their needs and think ahead to anticipate them.
</li><li>Excellent attention to detail and understands the impact of errors on the business and customer.
</li><li>IT literate and quick to learn.
</li><li>Flexibility to work shifts, including evenings, weekends and public holidays.
</li></ul>Our services on the ground keep the world in the air. We&rsquo;re one of the largest air services providers in the world, and you&rsquo;ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We&rsquo;re growing fast, and we&rsquo;re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make.
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</div>

Explore 1564+ Travel counselor in Dubai this November. Find roles across top companies and apply now to boost your career.

1564 travel counselor jobs IN Dubai

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