operations manager

commercial manager

office manager

assistant manager

warehouse manager

valet manager

VOCO Hotels

<p> <strong>Guest Experience &amp; Service Excellence</strong> </p>
<ul>
<li>
<p>Ensure a seamless and personalized valet experience that reflects the luxury standards of voco Monaco Dubai.</p>
</li>
<li>
<p>Greet VIPs, celebrities, and high-profile guests with discretion, professionalism, and warmth.</p>
</li>
<li>
<p>Anticipate guest needs, manage special requests, and resolve complaints promptly and professionally.</p>
</li>
<li>
<p>Coordinate with Concierge, Front Office, and Events teams to manage guest arrivals during parties, events, and peak check-in/check-out periods.</p>
</li>
</ul>
<p> <strong>Operational Management</strong> </p>
<ul>
<li>
<p>Oversee valet operations, traffic flow, and parking logistics, especially during large-scale events and high-occupancy periods.</p>
</li>
<li>
<p>Ensure proper handling, parking, and retrieval of vehicles, including premium, sports, and luxury cars.</p>
</li>
<li>
<p>Monitor valet area presentation, ensuring it is always clean, safe, and welcoming.</p>
</li>
<li>
<p>Implement and enforce Standard Operating Procedures (SOPs) for safety, security, and guest interaction.</p>
</li>
</ul>
<p> <strong>Team Leadership &amp; Training</strong> </p>
<ul>
<li>
<p>Recruit, train, and lead a team of valet attendants and shift leaders.</p>
</li>
<li>
<p>Conduct regular training on guest service, safety, vehicle handling, and luxury service etiquette.</p>
</li>
<li>
<p>Develop schedules and manage staffing to align with hotel occupancy and event needs.</p>
</li>
<li>
<p>Motivate the team to deliver exceptional service in a high-energy, luxury lifestyle environment.</p>
</li>
</ul>
<p> <strong>Safety, Security &amp; Compliance</strong> </p>
<ul>
<li>
<p>Ensure guest vehicles are handled with maximum care and security.</p>
</li>
<li>
<p>Enforce compliance with hotel policies, traffic laws, and insurance standards.</p>
</li>
<li>
<p>Conduct incident investigations, prepare reports, and ensure accountability.</p>
</li>
<li>
<p>Liaise with Security to manage VIP protection and crowd control during events.</p>
</li>
</ul>
<p> <strong>Financial &amp; Administrative Duties</strong> </p>
<ul>
<li>
<p>Oversee valet revenue (if paid service), cash handling, and daily reconciliation.</p>
</li>
<li>
<p>Control departmental expenses and manage operational budgets.</p>
</li>
<li>
<p>Prepare reports on performance, incidents, and service quality.</p>
</li>
<li>
<p>Implement service improvement strategies to enhance guest satisfaction and operational efficiency.</p>
</li>
</ul>

Valet Parking Manager

Dorchester Collection

<div><div><p>Your future, our legacy</p><h3 class="jobSectionHeader"><b>
Hotel
</b></h3><div>
The Lana</div><h3 class="jobSectionHeader"><b>
Division &amp; Department
</b></h3><div>
Rooms - Laundry &amp; Valet</div><h3 class="jobSectionHeader"><b>
Job Title
</b></h3><div>
Head Valet - Laundry
</div><h3 class="jobSectionHeader"><b>Contract Type
</b></h3><div>
Permanent</div><h3 class="jobSectionHeader"><b>
Status
</b></h3><div>
Full time</div><h3 class="jobSectionHeader"><b>
Position Overview</b></h3><div><br>
<div></div><div>We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people &ndash; our Legends &ndash; to live our vision &ndash;Treasured by Guests, Cherished by Employees, Celebrated Worldwide.</div><div></div><div><br>
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.</div><div></div><div><br>
We care about your career and are known for having the absolute best people in the industry. When you join us as a Head Valet you start a unique opportunity to become celebrated as the very best in your field. You&rsquo;ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.</div><div></div>
</div><h3 class="jobSectionHeader"><b>
What you'll get
</b></h3><div>
<div></div><div>As a Head Valet at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive:</div><ul><li>
Competitive Salary Package</li><li>
World-class Development Opportunities</li><li>
Complimentary stays with breakfast included in our sister Dorchester Collection hotels</li><li>
50% off at bars and restaurants within all our sister Dorchester Collection hotels</li><li>
Meals on Duty</li><li>
Private Medical Insurance</li><li>
Life Insurance</li><li>
Annual Flight Allowance</li><li>
Housing Allowance</li><li>
Transportation Allowance</li><li>
Uniform provided by the Company with complimentary laundry</li></ul><div></div>
</div><h3 class="jobSectionHeader"><b>
What you'll do
</b></h3><div>
<div></div><div>You&rsquo;ll love what you do and take pride in delighting our guests:</div><ul><li>
You will be responsible for overseeing of the Uniform, Linen and Valet Operations to ensure our guests and colleagues receive nothing but the best experience.</li><li>
You are responsible for the daily operation of the Valet Department and guide and develop a committed multicultural team to ensure the impeccable Dorchester standards are met in all areas.</li><li>
Oversee the daily shift operations of the department to ensure all areas are covered and processes are followed.</li><li>
Works with the external laundry provider to ensure the timely pickup and delivery of guest laundry, uniforms, rooms linen, spa, pool, gym and food &amp; beverage linen.</li><li>
Completes inspections of returned items to ensure they are cleaned correctly, no stains, damage and holds people accountable for corrective action.</li><li>
Ensuring guest and colleague satisfaction while maintaining the operating budget.</li><li>
You&rsquo;ll also participate in the management of the department&rsquo;s controllable expenses to achieve or exceed budgeted goals. Understand the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li><li>
You will conduct inventories and are responsible to maintain all records for par levels, discards and losses.</li><li>
You will prepare the monthly laundry reports and compare actual costs to budget/forecast.</li><li>
Prepare orders for all operating equipment in the department, new uniforms and additional linen requirements.</li><li>
Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Head Valet, you&rsquo;ll have the opportunity to bring these to life and continue to create our legacy.</li><li>
You will guide, lead and motivate the laundry team with passion and commitment.</li><li>
You will assist with all recruitment processes, departmental training and disciplinary procedures.</li></ul><div>
The items shared are the essence of a day in the life of a Head Valet, but we&rsquo;ll make sure you are provided with specifics on how we care for our hotel.</div><div></div>
</div><h3 class="jobSectionHeader"><b>
What you'll bring</b></h3><div><br>
<div></div><ul><li>You&rsquo;ll bring your unique personality and passion to the role and the team.</li><li>
You have a talent for problem solving attention to detail and ability to quickly adapt to a constantly changing environment.</li><li>
You will have strong leadership skills to be able to develop and guide a multicultural team to ensure exception standards and guest experiences.</li><li>
As a detail orientated and hands on Team Player with strong interpersonal skills, you will be able to interact with all departments to ensure a cohesive working environment and to get things done.</li><li>
You will be passionate, dynamic and guest focused who pride themselves on their ability to deliver extraordinary levels of guest service and provide creative solutions to our guests.</li><li>
You will be knowledgeable of PMS, payroll and purchasing systems and be computer literate.</li><li>
You will be able to comprehend budgets, P&amp;L statements, payroll and purchasing systems to assist in the financial management of the department.</li><li>
Communication is what keeps our departments running perfectly. You have great communication skills with a strong guest service ethic.</li><li>
English is the primary language used in our hotel. You can comfortably communicate in this language.</li><li>
You will have a least 3 years&rsquo; experience in a similar position in a luxury 5-star brand, with some pre-opening or major refurbishment experience. Middle East experience would be advantageous.</li></ul><div></div>
</div></div><div><p>
Position location</p><h3 class="jobSectionHeader"><b>
Job Location
</b></h3><div>
United Arab Emirates</div><h3 class="jobSectionHeader"><b>
Location
</b></h3><div></div><div>
Dubai</div></div></div><div></div>

Head Valet - Laundry

Confidential Company

<ul><li>Performs valet parking duties by safely driving, parking, and retrieving guest   vehicles.</li><li>Delivers prompt and polite service, ensuring guests are welcomed and assisted in a   professional manner.</li><li>Supports guests with opening doors, handling luggage, and arranging taxis when   required.</li><li>Follows company parking procedures and ensures vehicles are parked in designated   areas without damage.</li><li>Handles cash and card transactions when performing cashier duties, and completes   receipts accurately.</li><li>Maintains cash control, reconciles daily collections, and submits revenue as per SOPs.</li><li>Adheres to grooming, hygiene, and uniform standards as defined by the company.</li><li>Follows shift schedules, site rotations, and operational instructions from   supervisors.</li><li>Ensures full compliance with company policies, safety rules, and service procedures.</li><li>Performs additional tasks as assigned to support daily operations and special events.</li></ul>

Valet Driver

Parkonic Parking Systems and Management LLC

<p>We are seeking an experienced and dynamic Cluster Manager to oversee multiple valet parking operations across the UAE. The ideal candidate will be responsible for ensuring exceptional customer service, operational efficiency, and team leadership across all assigned locations, driving the success and reputation of our brand.</p><p><b>Responsibilities:</b></p><p>- Manage and oversee daily operations of multiple valet parking sites within the cluster.</p><p>- Lead, train, and motivate valet teams to deliver outstanding customer experiences.</p><p>- Develop and implement operational strategies to maximize efficiency and profitability.</p><p>- Ensure compliance with company policies, health and safety regulations.</p><p>- Monitor financial performance, prepare reports, and manage budgets for each location.</p><p>- Coordinate with clients, vendors, and stakeholders to address needs and resolve issues.</p><p>- Recruit and manage staff, including scheduling, performance evaluations, and disciplinary actions.</p><p>- Identify opportunities for process improvements and implement best practices.</p><p>- Maintain high standards of vehicle safety and security across all parking services.</p><p><b>Skills and Qualifications:</b></p><p>- Proven experience in managing multiple valet parking or similar operations in a supervisory role.</p><p>- Strong leadership and team management skills with the ability to inspire and motivate staff.</p><p>- Excellent customer service orientation with excellent communication and interpersonal skills.</p><p>- Ability to analyze data, manage budgets, and perform financial reporting.</p><p>- Knowledge of health, safety, and security standards related to parking services.</p><p>- Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.</p><p>- Capacity to work flexible hours and oversee operations across various locations.</p><p>- Valid UAE driving license is preferred.</p><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED6,000.00 per month</p><p>Application Question(s):</p><ul><li>Can Join Immediately</li></ul><p>Experience:</p><ul><li>Hospitality: 2 years (Preferred)</li></ul><p>License/Certification:</p><ul><li>UAE Driving License (Preferred)</li></ul>

Cluster Manager

ACCOR

<p><strong>Job Duties and Responsibilities</strong></p>
<ul>
<li>Welcome guests and assist in/out of vehicles by opening doors in a gracious and courteous manner. Extend particular assistance to children, elderly and disabled.</li>
<li>Inform guests of vehicle parking procedures, if necessary, and direct Valet Parkers accordingly.</li>
<li>Attend review of daily event sheet with Bell Captain and be familiar with regular guests.</li>
<li>Be knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel/city to provide accurate information.</li>
<li>Assist Valet Parkers in issuing valet ticket to guests.</li>
<li>Direct flow of traffic at hotel driveways ensuring maximum safety.</li>
<li>Coordinate with security for the strict implementation of safety procedures.</li>
<li>Handle guests  luggage promptly and professionally, using safe handling techniques.</li>
<li>Deputize for Bellmen when necessary in retrieving/loading guest items from cars, busses, and vans.</li>
<li>Grasp, lift, carry and/or load luggage and packages onto a bell cart to transport items to hotel lobby.</li>
<li>Ensure that all luggage s are retrieved and loaded/unloaded on to/from correct vehicle with guest. Always re-confirm with guests that correct number of luggage had been loaded/unloaded before allowing the vehicle to move.</li>
<li>Respond to queries positively.</li>
<li>Follow department policies, procedures and Accor service standards, including all safety policies</li>
<li>Report  Lost &amp; Found  items.</li>
<li>Perform other duties as assigned and requested</li>
</ul>

Bell Man

VA Global LLC

<p>A well vibrant and dynamic hospitality company <b>in Dubai looking to hire a well experience staff for the position of Doorman</b></p><p>The Doorman serves as the first point of contact for guests, providing a warm welcome and ensuring smooth arrivals and departures.</p><p>This role combines customer service, security awareness, and operational support to enhance the guest experience.</p><p>Key Responsibilities</p><ul><li><b>Guest Reception</b>: Greet guests warmly upon arrival and departure, offering assistance with doors, luggage, and directions.</li><li><b>Valet Coordination</b>: Liaise with valet staff to ensure timely vehicle retrieval and parking.</li><li><b>Security Monitoring</b>: Observe entrance areas for suspicious activity and enforce access control when necessary.</li><li><b>Information Assistance</b>: Provide guests with directions, local recommendations, and answers to general inquiries.</li><li><b>Logistics Support</b>: Assist with loading/unloading luggage and coordinating with bell staff or concierge.</li><li><b>Weather Preparedness</b>: Offer umbrellas or assistance during inclement weather.</li><li><b>Appearance &amp; Etiquette</b>: Maintain a professional demeanor, uniform standards, and courteous behavior at all times.</li></ul><p>Skills &amp; Qualifications</p><ul><li>Excellent interpersonal and communication skills</li><li>Strong physical stamina and ability to stand for long periods</li><li>Basic knowledge of local attractions and transportation options</li><li>Ability to remain calm and courteous under pressure</li><li>Prior experience in hospitality or customer service prefer</li><li>Typically stationed at hotel entrances, lobbies, or porte-coch&egrave;re areas</li><li>May work outdoors in varying weather condition</li></ul><p>Requirement</p><ul><li>Candidate should be on an independent or own visa in Dubai ONLY</li><li>Should be available for 1 to 2 weeks</li><li>Guest satisfaction and feedback</li><li>Timeliness and efficiency of guest assistance</li><li>Professional appearance and conduct</li><li>Coordination with other departments (valet, concierge, security)</li></ul><p>Job Types: Full-time, Permanent</p><p>Expected Start Date: 15/11/2025</p>

Doorman

RAFFLES

<p><strong>PURPOSE OF POSITION</strong></p><p>Oversees and directs all aspects of Concierge and Bell service operations, continually striving to deliver the highest quality of service to guests, whilst adhering to all legal rules, regulations, and guidelines of the hotel.</p><p><strong>KEY ROLES &amp; RESPONSIBILITIES</strong></p><p>  Supervises and directs Concierge, Bell Desk activities and Bell Staff as well as Doormen, Valet Parking and airport transportation requirements</p><p>  Responsible for sorting and distributing guests  and administrative mail</p><p>  Provides information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests</p><p>  Recommends first and foremost the hotel s own Food and Beverage outlets before outside restaurants, with full knowledge of the outlets (e.g. cuisine, operating times, etc.)</p><p>  Ensures the lobby is always kept in an orderly fashion and that ashtrays are kept clean</p><p>  Coordinates the paging of guests in the lobby and Food &amp; Beverage outlets</p><p>  Maintains the hotel information directory (function board) and ensures that the information is current and accurate at all times</p><p>  Prepares efficient work and vacation schedule for Concierge, Doorman and Bell Services, taking into consideration project occupancy and forecasts and large group movements</p><p>  Ensures that all Concierge, Doormen, Valet and Bell staff are neat, clean and punctual at all times and that they perform the task assigned to them promptly and efficiently</p><p>  Handle problems associated with guests and liaise with department heads or executive management in the absence of the Director of Rooms</p><p>  Works with Director of Rooms in preparing the department s budget; controls and monitors departmental costs on an ongoing basis to ensure performance against budget</p><p>Human Resources and Training</p><p>  Works with Front Office Manager/Director of Rooms and Human Resource Manager to ensure productive staff performance. Duties include:</p><p>- Planning for future staffing needs and recruiting in line with company guidelines</p><p>- Prepares and administers detailed induction program for new staff</p><p>- Maintains a comprehensive, current and guest focused set of departmental standards and procedures and implements them through thorough on-the-job training</p><p>- Ensures training needs analysis of departmental staff is carried out and training programs are designed and implemented to meet those needs</p><p>- Conducts probation and formal performance appraisal discussions; coaches, counsels and disciplines staff, providing constructive feedback to enhance performance</p><p><strong>Occupational Health and Safety Responsibilities</strong></p><p>  Adheres to OH&amp;S policies and procedures and ensures direct reports do the same</p><p>  Log security incidents and accidents in accordance with hotel requirements</p>

Chief Concierge

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