auto claims specialist i (manheim)

vehicle condition assessor

CarMax

<div>7274 - Phoenix West Valley - 1041 N 99th Ave, Tolleson, Arizona, 85353
CarMax, the way your career should be!
General Summary: 
The Vehicle Condition Assessor (VCA) position is responsible for delivering exceptional customer service by accurately collecting, recording, and communicating information about customer appraisals to Buyers, Sr. Buyers and Purchasing Managers for analysis. VCA&rsquo;s assist with customer transfers, complete lot merchandising activities, secure vehicles, and assist the Merchandising team with additional daily functions as needed. A VCA may also perform various wholesale auction responsibilities.
Principle Duties and Responsibilities:<ul><li> Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information (including cosmetic, specific mechanical conditions, options, etc.) about customer appraisals for a Buyer, Senior Buyer, or Purchasing Manager&rsquo;s analysis.</li><li> Accurate optioning of vehicles during assessments and CarMax inventory.</li><li> Perform quality and timely imaging of Retail and Wholesale vehicles for CarMax websites.</li><li> Complete vehicle secures, including reading and verifying appraisal entry information for any discrepancies.</li><li> Complete vehicle walkarounds including communicating information accurately and in a timely manner.</li><li> Assist Merchandising Department with maintaining inventory and executing customer transfers.</li><li> Complete final condition verifications on inventory acquired through online customer channels.</li><li> Assist in the preparation and operation of the wholesale auction.</li><li> Partner with Inventory and Sales Departments to conduct lot merchandising, as needed.</li><li> Assist the Merchandising Department with various other projects and office duties, as needed.</li><li> Assist with on-boarding of new associates.</li><li> Complete assigned tasks independently and follow up after completion.</li></ul><div>
Job Specifications: 
<ul><li> Deliver exceptional customer service and work with other departments to create Iconic Customer experiences.</li></ul>
Ability to follow detailed, standardized processes to complete work. 
<ul><li> Read, interpret, and transcribe data to maintain accurate records.</li><li> Multi-task in a high energy, fast-pace work environment.</li><li> Speak and listen effectively when dealing with internal and external customers.</li><li> Function effectively within other departments in a team-oriented environment.</li><li> Successfully complete all required Workday training.</li><li> Position requires a valid driver&rsquo;s license.</li></ul></div><div>
Working Conditions: 
<ul><li> Requires walking, bending, kneeling or standing for extended periods of time.</li><li> Ability to work outdoors or in any inclement weather environment for several hours.</li><li> Flexible work hours with shifts that may include nights, weekends, holidays.</li><li> Requires CarMax work clothing to be worn when working in the store (acquired through CarMax World).</li><li> Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&amp;S (Environmental, Health &amp; Safety), and Standards of Professional Appearance.</li></ul></div>
Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions
Disclaimer and Approvals: 
This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities. CarMax is an Equal Opportunity Employer and complies with federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, disability and other protected characteristics. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.</div>

Vehicle Condition Assessor

Cox Automotive

<div>At Manheim (a Cox Automotive company), we strive to make sure every customer is completely satisfied when they do business with us. On the off-chance we fall short, we do our best to make things right, pronto. 
 
That's where you come in. We're looking for an Auto Claims Specialist I to learn the ropes of resolving customer complaints and ensuring we don't make the same mistake again. Do you have the skills we're looking for? Keep reading for more details! 
 
Benefits 
<ul><li>
We all have lives and responsibilities outside of work. We have an exceptional work/life balance at Cox.</li><li>
We show our appreciation for our talent with a competitive salary package and top-notch bonus &amp; incentive plans.</li><li>
How does a great healthcare benefits package from day one sound? Multiple options are available for individuals and families. One employee-only plan could be FREE, if you participate in our health screening program.</li><li>
10 days of free child or senior care through your complimentary Care.com membership.</li><li>
Generous 401(k) retirement plans with up to 6% company match.</li><li>
Employee discounts on hundreds of items, from cars to computers to continuing education.</li><li>
Looking to grow your family? You'll have access to our inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.</li><li>
Want to volunteer in your community? We encourage that, and even offer paid hours for you to do so.</li><li>
We all love our pets-whether they walk, crawl, fly, swim or slither-and we're happy to supply insurance for them as well.</li></ul> 
At Cox, we believe in being transparent - 
 
What You'll Do 
 
From your very first day on the job, you'll receive guidance and coaching so you can learn the ropes. You'll work with everyone from buyers to sellers to dealers in coordinating and validating customer returns and claims. With Guidance, responsibilities include: 
<ul><li>
Reviews customer claims to verify that they meet Manheim's National Arbitration policies and any account-specific guidelines.</li><li>
Investigates basic, less complex cases (e.g., late title claims, basic condition report claims, vehicle availability, post-sale inspection fails, mechanical/structural/undisclosed vehicle damage, etc.) or those requiring more prescriptive decision-making.</li><li>
Interfaces with all departments involved in the complaint (i.e., reconditioning, front office, dealer services, vehicle entry, etc.), including during the fact finding and investigative phases.</li><li>
Uses appropriate resources to investigate and facilitate relevant inspection, documentation, and communication to ensure appropriate actions are completed to move cases forward or to resolution.</li><li>
Uses appropriate levels/limits of financial approval authority to resolve cases.</li><li>
Evaluate claims by obtaining, comparing, evaluating, and validating various forms of information.</li><li>
Prepares and facilitates communication for resolution via telephone, email, and in-person discussion.</li><li>
Mediates disputes and negotiates repair and/or pricing of disputed vehicles to arrive at a mutually acceptable solution and to keep vehicles sold.</li><li>
Monitors and maintains accurate files for each arbitration case, verifying the accuracy of all required documentation, including invoices and settlement agreements.</li><li>
Engages with supervisor/manager to determine if escalation is required.</li><li>
Performs other duties as assigned.</li></ul> 

Who You Are 
 
You've got a knack for negotiation. You're ethical, dependable, and trustworthy. You're eager to learn. You also have the following qualifications: 
 
Minimum 
<ul><li>
A high school diploma or GED and less than 2 years of related experience.</li><li>
Accuracy and attention to detail.</li><li>
Organizational and time management skills.</li><li>
The ability to adapt in a fluid and changing environment.</li></ul> 

Preferred 
<ul><li>
1+ years of automotive or body shop experience.</li><li>
Claims adjuster experience.</li></ul> 
Cox is a great place to be, wouldn't you agree? Apply today! 
 
USD 16.59 - 24.86 per hour 
 
Compensation: 
 
Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. 
 
Benefits: 
 
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. 
 
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. 
 
EOE, including disability/vets</div>

Auto Claims Specialist I (Manheim)

Union Elementary School District

<div>
 
 Food Service Aide (PART TIME- ON CALL)
 
 
 
 
 Position Purpose
 
 
 
 Under the direct supervision of the building Principal, to assist in maintaining an orderly and safe atmosphere in the cafeteria, on the playground, and in other designated locations by helping and supervising students at mealtime and playtime in accordance with Board policy and established district procedures.
 
 
 
 Work Hours
 
 
 
 8am- 1:30pm
 
 
 
 Essential Functions
 
 
 
 <ul>
 <li>
 Assists in supervising students in the cafeteria during mealtime.
 </li>
 <li>
 Assists in making sure that tables and surrounding areas are clean.
 </li>
 <li>
 Assists in supervising the playground/classroom during the lunch hour.
 </li>
 <li>
 Assists students with orderly food purchases, distribution of food, disposal of food waste, and return of trays and utensils.
 </li>
 <li>
 Ensures that students remain seated in assigned areas throughout their time in the cafeteria.
 </li>
 <li>
 Circulates among assigned tables during the mealtime to be available as needed.
 </li>
 <li>
 Organizes groups of students for orderly dismissal from the cafeteria.
 </li>
 <li>
 Assists with supervising students in libraries, and escorting students to and from school buses.
 </li>
 <li>
 Reports to teachers, principal, nurse and/or security personnel as appropriate regarding infractions, safety concerns, injuries, or other issues involving students.
 
 
 </li>
 </ul>
 
 Additional Duties
 
 
 
 <ul>
 <li>
 May distribute textbooks, supplies or other materials as requested.
 </li>
 <li>
 May collect count and deposit food services program monies.
 </li>
 <li>
 Performs other related tasks as assigned.
 
 
 </li>
 </ul>
 
 Note:
 
 The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility.
 
 
 
 Knowledge, Skills And Abilities
 
 
 
 <ul>
 <li>
 Effective verbal and written communication skills.
 </li>
 <li>
 Effective organizational and problem solving skills.
 </li>
 <li>
 Bilingual oral skills (English/Spanish) preferred.
 </li>
 <li>
 Ability to maintain composure and perform responsibilities under pressure.
 </li>
 <li>
 Ability to establish and maintain cooperative working relationships with others contacted in the course of work.
 </li>
 <li>
 Ability to maintain confidentiality about students in accordance with applicable laws, regulations and district guidelines.
 
 
 </li>
 </ul>
 
 Physical and Mental Demands, Work Hazards
 
 
 
 <ul>
 <li>
 Works in standard school environment and in outdoor weather.
 
 
 </li>
 </ul>
 
 Note:
 
 Also see the Summary of Physical, Sensory and Environmental Requirements Needed to Perform Essential Functions for this position.
 
 
 
 Qualifications Profile
 
 
 
 Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:
 
 
 
 Certification/License
 
 
 
 <ul>
 <li>
 Motor Vehicle Operator's (DMV) License or ability to provide own transportation.
 </li>
 <li>
 Fingerprint Card
 </li>
 <li>
 Food Handlers Card
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Successful prior experience working as a lunch or food service aide, preferably in a school district or with children.
 
 
 </li>
 </ul>
 
 FLSA Status: Nonexempt
 
</div>

Food Service (Substitute Only)

<div>7274 - Phoenix West Valley - 1041 N 99th Ave, Tolleson, Arizona, 85353
CarMax, the way your career should be!<h1 class="jobSectionHeader">
Summary:</h1>
Provide iconic customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal processes, including alternative delivery transactions. Under general supervision, responsible for cash management, processing and auditing of paperwork associated with sales, and providing iconic customer service by answering questions and handling incoming calls.<div>
Essential Duties and Responsibilities: 
<ul><li>Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines</li><li>Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork processes.</li><li>Seeks win/win solutions for the customer and partners appropriately</li><li>Accurately processes paperwork associated with retail/wholesale automobile sales and appraisal purchases including daily reporting, records management, coordinating with banks for financial information, obtaining required signatures and information regarding registration and/or titling, processing reassignments, and auditing completed paperwork</li><li>Manages multiple pay types including receiving and counting money, distributing funds, preparing deposits and handling of the safe with</li></ul>
considerations to security and loss prevention. 
<ul><li>Processes paperwork affiliated with state titling and registration agencies. This may include submitting paperwork necessary to title and/or and register a vehicle for a customer after the sale.</li><li>Mentor new Business Operations Associates, as well as train other store departments on Business Office processes and procedures</li><li>Administrative responsibilities may include, but are not limited to: copying, filing, reconciliation of dealer plates, effective data entry in Microsoft applications as well as proprietary systems</li><li>Answers multi-line phone system, responds to callers&rsquo; needs and direct calls as appropriate.</li></ul></div><div>
Qualifications: 
Work requires ability to: 
<ul><li>Read, interpret and transcribe data in order to maintain accurate records</li><li>Use resources and partnership to balance the needs of the customer and the business</li><li>Understand numeric filing system</li><li>Effective use of word processing, spreadsheet and other programs, displaying intermediate PC skills</li><li>Multi-task in a high energy, fast-pace team oriented work environment</li><li>Lift objects that weigh as much as 15-20 lbs</li><li>Speak and listen effectively in dealing with both internal and external customers, in person and over the phone</li><li>Complete CarMax provided training on the functional areas of the Business Office, allowing for cross-training and full coverage of Business Office activities</li><li>Develop partnerships with other departments inside and outside of the store in order to provide iconic customer service</li></ul></div><div>
Working Conditions: 
<ul><li>Pleasant but noisy office environment</li><li>May require walking or standing for extended periods of time</li><li>Flexible work hours with shifts that include nights, weekends, and holidays.</li><li>Wears CarMax clothing (acquired through the company) at all times while working in the store</li></ul></div>
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.</div>

Part-Time Business Operations Associate

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4 vehicle condition assessor jobs In Tolleson

Vehicle Condition Assessor

Auto Claims Specialist I (Manheim)

Food Service (Substitute Only)

Part-Time Business Operations Associate