partner operations manager/vendor operations manager Jobs in Hyderabad

partner operations manager/vendor operations manager

vendor manager, hr engineering Jobs in Hyderabad

vendor manager, hr engineering

vendor manager

Google

<div>
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent practical experience.
 </li>
 <li>
 10 years of experience in operations or business management, vendor management and quality assurance.
 </li>
 <li>
 10 years of experience using analytics or applying project management tools to address business problems.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 Experience managing vendors that provide software, hardware, telecom and other IT products and services.
 </li>
 <li>
 Experience in project management and vendor management with the ability to execute, multi-task and delegate efficiently.
 </li>
 <li>
 Ability to manage multiple IT vendors across many Google stakeholder groups simultaneously.
 </li>
 <li>
 Ability to think globally and strategically, influencing change across a complex organization.
 </li>
 <li>
 Excellent communication skills with the ability to articulate complex ideas in easy to understand terms.
 </li>
 <li>
 Excellent problem-solving skills with attention to detail.
 
 
 </li>
 </ul>
 
 About The Job
 
 
 
 A problem isn&rsquo;t truly solved until it&rsquo;s solved for all. That&rsquo;s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you&rsquo;ll lead complex, multi-disciplinary projects from start to finish &mdash; working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
 
 
 The Corporate Engineering builds the technical foundation behind Google&rsquo;s flagship products. We are owners and advocates for the underlying design elements, developer platforms, product components, and infrastructure at Google. These are the essential building blocks for excellent, safe, and coherent experiences for our users and drive the pace of innovation for every developer. Corporate Engineering is the team that builds and maintains the infrastructure that powers Google. We are responsible for designing, building, securing, and operating the systems that keep Google running smoothly. Our mission is to enable Googlers to do their best work by providing them with the reliable, secure, and scalable infrastructure they need. Our goal is to be the world's leading provider of enterprise technology solutions.
 
 
 At Corp Eng, we build world-leading business solutions that scale a more helpful Google for everyone. As Google&rsquo;s IT organization, we provide end-to-end solutions for organizations across Google. We deliver the right tools, platforms, and experiences for all Googlers as they create more helpful products and services for everyone. In the simplest terms, we are Google for Googlers.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Define and execute the overarching Keep The Lights On (KTLO) vendorization strategy for the HR application portfolio, ensuring operational excellence through the establishment of key performance indicators for uptime and incident response.
 </li>
 <li>
 Serve for strategic HR technology vendors and ensure alignment on delivery Service Level Objectives (SLOs), security, release schedules, and long-term technical roadmaps.
 </li>
 <li>
 Partner with finance and procurement to provide technical oversight on vendor agreements, license utilization, and service consumption, ensuring optimal value and technical alignment.
 </li>
 <li>
 Lead response to major system incidents within the KTLO portfolio, acting as an escalation point. Drive the post-incident review (PIR) process and own the resulting problem management road-map to ensure permanent fixes.
 </li>
 <li>
 Provide regular updates on KTLO program status, vendor performance, and risks to all stakeholders. Lead change management efforts related to KTLO program within the engineering teams.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Vendor Manager, HR Engineering

Telstra

<div>
 
 Job Description for Advertising
 
 
 
 About the role:
 
 
 
 We are seeking a dynamic and experienced Partner Specialist to manage the strategic and operational relationship with our Partner. The ideal candidate will be responsible for driving operational KPIs, ensuring governance and regulatory compliance, and maintaining a strong presence at the partner site. This role demands flexibility for extensive travel and a proactive approach to partnership management.
 
 
 
 
 
 
 Location - Hyderabad
 
 
 
 
 Work timing - 2.30AM onwards
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 - Serve as the primary liaison between Belong and Partner site.
 
 
 - Monitor and drive performance against defined operational KPIs.
 
 
 - Ensure adherence to governance frameworks and regulatory requirements.
 
 
 - Available at site and audits to ensure compliance and operational excellence.
 
 
 - Collaborate with cross-functional teams to resolve issues and implement improvements.
 
 
 - Prepare and present performance reports and strategic updates to senior leadership.
 
 
 - Facilitate training, workshops, and knowledge-sharing sessions with partner teams.
 
 
 - Maintain up-to-date knowledge of industry regulations and best practices.
 
 
 
 
 
 
 Qualifications:
 
 
 
 - Bachelor&rsquo;s degree in business administration, Operations Management, or a related field.
 
 
 - 10 - 15+ years of experience in partner management, operations management managing large teams, or a similar role.
 
 
 - Strong understanding of governance, compliance, and regulatory frameworks.
 
 
 - Excellent communication, negotiation, and interpersonal skills.
 
 
 - Ability to work independently and manage multiple priorities.
 
 
 - Willingness and flexibility to travel extensively and be located at the partner site.
 
 
 
 
 
 
 Preferred Qualifications:
 
 
 
 - Experience working with or managing relationships with partners.
 
 
 - Project management certification (e.g., PMP) is a plus.
 
 
 - 10 -15 years in operations management with Telco experience and deep understanding of business KPI&rsquo;s
 
 
 
 
 
 
 Must Have Advance Level Capabilities/Competencies:
 
 
 
 Adapts and grows
 
 
 Collaborates and Influences
 
 
 Customer Focused
 
 
 Informed Decision Maker
 
 
 Innovates and improves
 
 
 Leads the Way
 
 
 Team Performer
 
 
 Analytical Thinking
 
 
 Change Management
 
 
 Conflict Management
 
 
 Business acumen
 
</div>

Partner Operations Manager/Vendor operations Manager

Alchemy Medicine

<div>
 
 Requirements
 
 
 
 <ul>
 <li>
 Excellent communication skills, a strong industry network, negotiation, and interpersonal skills.
 </li>
 <li>
 Proficiency in sourcing, vendor selection, vendor management, and material management.
 </li>
 <li>
 Experience in the purchase of Raw Materials (RMs), Packing Materials (PMs), Consumables, and other items.
 </li>
 <li>
 Skilled in effective forecasting, execution, and computer skills.
 </li>
 <li>
 Candidates with pharmaceutical experience are strongly preferred.
 </li>
 <li>
 Candidates having formulation exposure will be given preference.
 </li>
 <li>
 Qualification: UG/PG/MBA Any Graduation.
 
 
 </li>
 </ul>
 This job was posted by Sumita Punetha from Alchemy Medicine.
</div>

Purchase Executive

<div>
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Electrical, Mechanical, Industrial, Construction Engineering, Construction Management or equivalent practical experience.
 </li>
 <li>
 10 years of experience in mission critical facility design and construction environments.
 </li>
 <li>
 3 years of experience developing and managing managers.
 </li>
 <li>
 Experience with project and vendor management.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 15 years of experience in mission critical facility design and construction environments.
 </li>
 <li>
 Experience in managing construction projects within an international working environment or with commercial agreement management and procurement.
 </li>
 <li>
 Experience in managing vendor relationships, with the knowledge of standard practices in the design and construction industry.
 </li>
 <li>
 Experience in working within the mission critical sector.
 </li>
 <li>
 Experience with data center equipment/environments, including switchgear, generators, chillers, cooling towers, air handling units, controls, security monitoring systems, and fire safety systems.
 
 
 </li>
 </ul>
 
 About The Job
 
 
 
 As a Data Center Services Manager (DCS), you will be fully involved in nearly every aspect of the design development and localization, procurement, schedule and cost management, delivery, commissioning, handover and close-out of our data centre projects, including facility upgrades within operational data centres. You will partner with our local/regional facility managers, plant engineers, our design, project controls, delivery, and commissioning teams, to develop scalable solutions at pace. In this role, you will manage complex schedules, budgets and broad inter-dependencies, all while maintaining industry leading EHS and Quality standards.You will use your communication, collaborative and organizational skills.
 
 
 The AI and Infrastructure team is redefining what&rsquo;s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
 
 
 We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Drive the development of localized designs leveraged from programmatic design, supporting procurement, construction, commissioning, closeout to the operations team while meeting safety, cost, schedule and quality goals and established customer requirements.
 </li>
 <li>
 Establish and maintain delivery models and global relationships with multiple vendors, measuring Key Performance Indicators (KPIs) and metrics.
 </li>
 <li>
 Develop growth plans and lead talent recruitment initiatives, delivering onboarding programs to ensure the success of newly-added team members.
 </li>
 <li>
 Lead the identification, selection and onboarding of new regional contractors and vendors to increase the current bench.
 </li>
 <li>
 Manage a large, campus-wide data center construction and delivery organization with the DCS Manager as the single point of accountability and oversight new construction projects, or large capital improvement projects in existing facilities, utilizing internal and extended workforce resources.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Data Center Services Manager

McDonald's

<div>
 
 
 About McDonald&rsquo;s:
 
 
 
 One of the world&rsquo;s largest employers with locations in more than 100 countries, McDonald&rsquo;s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
 
 
 
 
 
 
 GWS Senior Program Manager &ndash; Team Lead
 
 
 
 The McDonald&rsquo;s Global Workforce Solutions (GWS) Team is an internally managed contingent workforce program responsible for the compliance of our related policies as well as our end-to-end vendor management system. We are McDonald&rsquo;s customer-obsessed, single point of contact for any contingent workforce need. Our vision is to be recognized as a valued business partner &amp; world-class program, focused on excellence in our people, services, and execution. This is an amazing opportunity for an individual to gain a broad perspective of McDonald's and the Global Business Services function.
 
 
 
 
 
 As
 
 GWS Senior Program Manager &ndash; Team Lead
 
 you are responsible for leading the overall strategy, governance, and execution of a scalable and compliant contingent labor program. This includes oversight of all processes, policies, systems, vendors, and internal stakeholders involved in the onboarding, access management, and offboarding of both temporary labor and access-only contractors. This role serves as the internal business owner for all contingent workforce activity and is critical in shaping a secure, efficient, and globally aligned program.
 
 
 The environment can be fast paced and requires someone who is flexible, biased for action, detail oriented, and comfortable tracking and diving deep through many threads of work. Key customers and stakeholders include McDonald's Department Leaders, Indirect Sourcing &amp; Procurement (IS&amp;P), Legal, Finance, Global Technology, Internal Audit and external partners.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Lead strategic program oversight. Own the full lifecycle of the contingent workforce program, including temporary labor and access-only contractors, with accountability for service delivery, program adoption, risk mitigation, and overall performance.
 </li>
 <li>
 Lead the Global Workforce Solutions team (6-7 direct reports) through strong people leadership principles. Manage, mentor, and develop a cross-functional team. Create a collaborative culture of accountability, growth and service excellence.
 </li>
 <li>
 Develop and govern program policies &amp; processes. Design, implement, and continuously improve end-to-end processes for requisition intake, onboarding, access provisioning, offboarding, contractor data governance, and compliance.
 </li>
 <li>
 Own the VMS provider relationship and platform strategy. Acts as business owners and primary liaison with the VMS provider, overseeing roadmap planning, system enhancements, issue resolution and partnership performance. Ensure the VMS platform aligns with program goals and evolves with business needs.
 </li>
 <li>
 Own and manage contingent workforce approved staffing vendors relationships. Define and manage SLAs, KPIs, and quarterly business reviews.
 </li>
 <li>
 Oversee all contingent labor-related contracts. Lead renewals, pricing negotiations, and risk reviews in partnership with Legal and IS&amp;P.
 </li>
 <li>
 Act as primary business liaison and internal advisor for contingent workforce. Serve as the trusted point of contact for McDonald's Department Leaders, IS&amp;P, Legal, Global Technology, Internal Audit and Global People on all matters related to contingent workforce strategy and execution.
 </li>
 <li>
 Drive program reporting and optimization. Monitor spend, contractor population trends, access metrics, and lifecycle compliance. Use insights to drive improvements.
 </li>
 <li>
 Follow industry trends through associations and regularly benchmarking with peer organizations and evaluating external trend information to proactively identify and develop initiatives that will ensure McDonald's is a leader in the effective utilization and compliance of their external workforce
 </li>
 <li>
 Continuous improvement of VMS, including configurations that ensure controls are executed properly, enhancements that optimize customer experience, and reporting mechanisms that provide relevant data.
 </li>
 <li>
 Support global program expansion in partnership with IS&amp;P. Lead the expansion of the contingent workforce model internationally, ensuring governance and compliance across regions.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 11+ years of experience in contingent workforce management, vendor management, HR operations, or procurement.
 </li>
 <li>
 Track record of building team collaborative and high-performing team culture. Experience in managing teams through change.
 </li>
 <li>
 Proven expertise in stakeholder engagement and cross-functional alignment across HR, Legal, IT, and Procurement.
 </li>
 <li>
 Deep knowledge of contingent workforce best practices, contractor classifications, onboarding workflows, and compliance.
 </li>
 <li>
 Strong functional and technical expertise in VMS platforms, with hands on experience in configuration, workflow design and optimization to align program goals.
 </li>
 <li>
 Strong background in contract negotiation, vendor oversight, and performance management.
 </li>
 <li>
 Demonstrated ability to build scalable processes and drive continuous improvement initiatives.
 </li>
 <li>
 Experience with VMS platforms (e.g., Fieldglass, Beeline) and integration with HR/IT systems.
 </li>
 <li>
 Excellent communication and influencing skills, capable of interacting with executive leadership.
 </li>
 </ul>
</div>

Senior Manager, Global Workforce Solutions [T500-19991]

GMR Hyderabad International Airport Ltd

<div>
 
 Job Purpose
 
 
 
 The position is crucial for ensuring the integrity and effectiveness of the Feedback Management System, which is vital for maintaining high customer satisfaction. By managing customer issues throughout their lifecycle, maintaining accurate correspondence data, and understanding customer needs, this role directly contributes to enhancing the overall customer experience. Additionally, the position involves executing surveys to capture the Voice of the Customer, developing problem-solving methodologies, and driving process improvements. Collaboration with stakeholders and adherence to ISO standards ensures a customer-focused approach that aligns with the organization's mission to create lifetime customers and deliver consistent, high-quality service.
 
 
 
 ORGANISATION CHART
 
 
 
 Head - Passenger Experience / CPEO --&gt; Associate Manager- Passenger Experience
 
 
 
 Key Accountabilities
 
 
 
 Responsibilities Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 To keep track of All departmental MIS and update it on periodic basis/as and when required
 </li>
 <li>
 MIS up to date
 
 
 </li>
 </ul>
 
 Aesthetics &amp; Branding Standardization
 
 
 
 <ul>
 <li>
 Undertake daily/scheduled audits and support Manager-Pax EX in collation of findings
 </li>
 <li>
 Update observation status in the tracker periodically.
 </li>
 <li>
 Daily/scheduled walkthrough Reports
 </li>
 <li>
 Audit Trackers
 
 
 </li>
 </ul>
 Event &amp; D&eacute;cor Management
 
 
 
 Support Head- Pax Experience In Below
 
 
 
 <ul>
 <li>
 Ensure smooth execution of planned passenger experience events and airport decor as per the annual event calendar.
 </li>
 <li>
 Coordinate with Corporate Communication/ BD-Non Aero Team for Events and D&eacute;cor Management for passenger engagement
 </li>
 <li>
 Ensure on ground coordination with various stakeholders for d&eacute;cor and events for material movement, tool permit, safety clearances, work permits etc.
 </li>
 <li>
 Ensure the safety norms adherence while execution of events and decors
 </li>
 <li>
 Build a database for event management companies and ensure the highest quality of execution in close coordination with the vendor for Brand enhancement and passenger appreciations.
 </li>
 <li>
 Ensure smooth execution of planned passenger experience events and
 </li>
 <li>
 Adherence to the event Calendar
 </li>
 <li>
 Seamless Execution of events
 
 
 </li>
 </ul>
 
 Passenger Journey Mapping And Experience Enhancement
 
 
 
 <ul>
 <li>
 Observe gaps in current service delivery mechanism, review passenger requirements based on VOC (voice of Passengers), compare VOC vs VOB (Voice of Business) and infrastructure requirements to meet passenger expectations.
 </li>
 <li>
 Must have Balance of Technology and Human Touch points.
 
 
 </li>
 </ul>
 Interact with Passengers during the full life cycle of the passenger Experience journey to ensure a positive Passenger experience.
 
 
 <ul>
 <li>
 Journey Mapping Tracker
 
 
 </li>
 </ul>
 
 Admin/ Misc Responsibilities
 
 
 
 <ul>
 <li>
 Prepare and Circulate MOM of all cross departmental meetings like Passenger Ex Council Review meetings, Audit meetings etc.
 </li>
 <li>
 Keep a record of all MIS and departmental Documentation.
 </li>
 <li>
 Undertake any other miscellaneous requirements of the department
 </li>
 <li>
 Timely PR/PO
 </li>
 <li>
 No pending invoices
 </li>
 <li>
 MIS up to date
 
 
 </li>
 </ul>
 Safety &ndash;
 
 
 <ul>
 <li>
 Ensure safety is incorporated in all processes, initiatives
 </li>
 <li>
 Ensure safety is incorporated, monitored and managed in vendor contracts
 </li>
 <li>
 Ongoing
 
 
 </li>
 </ul>
 
 KEY ACCOUNTABILITIES - Additional Details
 
 
 
 Responsibilities Key Performance Indicators (KPIs)
 
 Vendor Management (PR to Payment):
 
 
 
 <ul>
 <li>
 Ensure all PR /PO are executed within set timeframes by internal coordination with Procurement, Finance, MAG etc.
 </li>
 <li>
 Ensure vendor bills are submitted in a timely manner.
 </li>
 <li>
 Follow up vendor payments are made in a timely manner, ensuring departmental clearance of all invoices.
 </li>
 <li>
 Keep departmental AOP data and expenses data updated.
 </li>
 <li>
 Monitor SAP entries.
 </li>
 <li>
 Timely PR/PO
 </li>
 <li>
 No pending invoices Admin/ Misc Responsibilities:
 </li>
 <li>
 Support/Assist Manager- Pax Ex to Prepare and Circulate MOM of all cross departmental meetings like Passenger Ex Council Review meetings, Audit meetings etc.
 </li>
 <li>
 Keep a record of all MIS and departmental Documentation.
 </li>
 <li>
 Undertake any other miscellaneous requirements of the department.
 </li>
 <li>
 Keep track of All departmental MIS and update it on periodic basis/as and when required.
 </li>
 <li>
 Up to date MIS Safety:
 </li>
 <li>
 Ensure safety is incorporated in all processes, initiatives.
 </li>
 <li>
 Ensure safety is incorporated, monitored, and managed in vendor contracts.
 
 
 </li>
 </ul>
 
 EXTERNAL INTERACTIONS
 
 
 
 <ul>
 <li>
 Coordinate with various Stakeholders like CISF, RAXA, concessionaires etc. for passenger experience initiatives /decors
 </li>
 <li>
 Coordination with External Vendors for events &amp; D&eacute;cor
 
 
 </li>
 </ul>
 Service Providers
 
 
 
 INTERNAL INTERACTIONS
 
 
 
 Coordination with internal departments like Operations, Business Development, SPG and Finance for PR/PO and invoice clearances
 
 
 
 FINANCIAL DIMENSIONS
 
 
 
 <ul>
 <li>
 Invoicing
 </li>
 <li>
 PR/PO SAP Process
 
 
 </li>
 </ul>
 
 Other Dimensions
 
 
 
 <ul>
 <li>
 Will be coordinating with GHIAL employees and outsourced employees
 
 
 </li>
 </ul>
 
 Education Qualifications
 
 
 
 <ul>
 <li>
 Any bachelor&rsquo;s degree (Preferably Hospitality)
 </li>
 <li>
 Event management
 </li>
 <li>
 Knowledge of SAP modules
 </li>
 <li>
 Exposure to project Management will be an added advantage
 
 
 </li>
 </ul>
 
 Relevant Experience
 
 
 
 <ul>
 <li>
 8-12 years of relevant experience
 </li>
 <li>
 Having a fair understanding of event management and d&eacute;cor
 </li>
 <li>
 Fair understanding of MS office
 </li>
 <li>
 Experience in the Airport Sector/ Airlines/Retail will be an added advantage.
 
 
 </li>
 </ul>
 
 COMPETENCIES
 
 
 
 <ul>
 <li>
 Personal Effectiveness
 </li>
 <li>
 Social Awareness
 </li>
 <li>
 Entrepreneurship
 </li>
 <li>
 Problem Solving &amp; Analytical Thinking
 </li>
 <li>
 Planning &amp; Decision Making
 </li>
 <li>
 Capability Building
 </li>
 <li>
 Strategic Orientation
 </li>
 <li>
 Stakeholder Focus
 </li>
 <li>
 Networking
 </li>
 <li>
 Execution &amp; Results
 </li>
 <li>
 Teamwork &amp; Interpersonal influence
 </li>
 <li>
 Quality Assurance (Practitioner)
 </li>
 <li>
 Brand Management, Aesthetics and Standardization (Practitioner)
 </li>
 <li>
 Information Management and Analysis (Practitioner)
 </li>
 <li>
 Regulatory, Compliance and Audit frameworks Knowledge (Practitioner)
 </li>
 <li>
 Passenger Journey Mapping (Practitioner)
 </li>
 <li>
 Passenger Insights (Practitioner)
 </li>
 <li>
 Safety Management (Practitioner)
 </li>
 </ul>
</div>

Associate Manager Passenger Experience

Reliance Retail

<div>
 
 Manager Facilities
 
 
 
 
 Role Summary
 
 
 
 As the Manager Facilities at Swadesh, you will be responsible for the end-to-end supervision of all infrastructure support functions including housekeeping, technical maintenance (MST), valet services, and packing operations. You will ensure that the physical store environment remains clean, safe, functional, and guest-ready at all timesaligning with Swadeshs high standards of hospitality and luxury retail experience.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Team &amp; Workflow Management
 
 
 </li>
 </ul>
 Supervise third-party staff including housekeeping, maintenance technicians, packers, and valet teams.
 
 
 Allocate daily responsibilities and ensure seamless execution of workflows across store zonessales floor, back office, restrooms, stockroom, and parking.
 
 
 Ensure each team functions within SOPs, with timely task execution, grooming, and service alignment.
 
 
 <ul>
 <li>
 Cleanliness &amp; Hygiene Oversight
 
 
 </li>
 </ul>
 Monitor regular cleaning, sanitation, and waste disposal operations.
 
 
 Ensure all customer-facing and staff areas (e.g., restrooms, trial rooms, glass displays, entryways) are always clean and maintained.
 
 
 Plan and execute deep cleaning routines during non-peak hours.
 
 
 <ul>
 <li>
 Preventive &amp; Reactive Maintenance
 
 
 </li>
 </ul>
 Oversee routine maintenance checks and preventive servicing of plumbing, electrical, HVAC, lighting, furniture, and fixtures.
 
 
 Coordinate quick resolution of urgent repair needs and ensure timely reporting/escalation of major issues.
 
 
 Maintain records of repairs, inspections, and AMC/vendor interventions.
 
 
 <ul>
 <li>
 Inventory &amp; Supplies Control
 
 
 </li>
 </ul>
 Monitor usage and replenishment of cleaning materials, tools, safety gear, and packaging consumables.
 
 
 Raise requisitions for stock in coordination with procurement; avoid overuse or shortages.
 
 
 <ul>
 <li>
 Event &amp; Peak Period Readiness
 
 
 </li>
 </ul>
 Prepare the store for special events, exhibitions, or high-footfall days with advance cleaning, valet optimization, and aesthetic readiness.
 
 
 Coordinate with VM and Events teams for set-up, movement, and post-event clean-up.
 
 
 <ul>
 <li>
 Safety, Compliance &amp; Customer Comfort
 
 
 </li>
 </ul>
 Ensure adherence to safety standardsPPE usage, chemical handling, fire safety, and spill prevention.
 
 
 Keep aisles, exits, and parking zones hazard-free and guest-ready.
 
 
 Monitor valet operations for safety, efficiency, and service etiquette.
 
 
 <ul>
 <li>
 Documentation &amp; Reporting
 
 
 </li>
 </ul>
 Maintain daily logs of cleaning, maintenance checks, valet operations, and packing support.
 
 
 Prepare weekly reports on staffing, attendance, issue resolutions, and escalations.
 
 
 Track vendor SLAs, billing accuracy, and staff performance audits.
 
 
 
 Functional Expertise
 
 
 
 Housekeeping standards &amp; SOPs
 
 
 General maintenance &amp; AMC coordination
 
 
 Stock &amp; packaging workflow familiarity
 
 
 Valet logistics and customer service
 
 
 Vendor coordination and performance tracking
 
 
 Health, hygiene &amp; safety compliance
 
 
 
 Behavioral Competencies
 
 
 
 Proactive Ownership &amp; Problem Solving
 
 
 Team Supervision &amp; Multitasking
 
 
 Communication &amp; Conflict Resolution
 
 
 Process Orientation with Attention to Detail
 
 
 Customer-Centric Operational Thinking
 
 
 Agility under Pressure
 
 
 
 Eligibility Criteria
 
 
 
 Graduate in Hospitality
 
 
 58 years of experience managing facility services in luxury retail, hospitality, or premium commercial environments.
 
 
 Familiarity with safety protocols, maintenance standards, and housekeeping benchmarks.
 
 
 Proven ability to manage third-party vendors and supervise cross-functional support staff.
</div>

Manager Facilities - Swadesh

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