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assistant e-commerce manager Jobs in Manama

assistant e-commerce manager

vendor manager

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Role Summary 
We are looking for an Account Manager - Local Shops to join our team in Bahrain and be part of our growth. You will be responsible for developing the business through vendors in-person and maintaining long-term relationships. You will also manage existing accounts and handle vendor catalogues, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set.
What&rsquo;s On Your Plate?<ul><li>
Develop, optimize &amp; grow a portfolio of accounts through business reviews, KPI tracking and data analysis to identify and drive revenue growth.</li><li>
Collaborate cross-functionally with operations, marketing and vendor teams to ensure correct assortment, pricing, promotions, and service quality.</li><li>
Monitor vendor relationships to ensure consistent service levels.</li><li>
Ensure category growth, healthy order volumes and the right product assortment.</li><li>
Solid knowledge of pricing, assortment, and promotional strategies</li><li>
Maintain continuous business relationships with clients/ Vendors via in-person visits, regular phone calls and emails.</li><li>
Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ Vendor and company.</li><li>
Make sure client catalogs are up to date at all times.</li><li>
Optimize the Vendor content (MOA, Delivery time).</li><li>
Commission rate renegotiation: - Building new commercial relationships by renewing existing contacts and renegotiating offers.</li><li>
Advertisement sales: -Acquiring and maintaining pictures from brand catalogue, using Talabat branding stickers, banners and newsletter.</li><li>
Generating food coupons, promotions and vouchers from existing Vendors.</li><li>
Convince clients / Vendors for brand promotion of Talabat pictures.</li><li>
Transmission method optimization: -Convincing clients / Vendor to implement a track order feature and changing the transmission method to WLA.</li><li>
Convince the Vendor to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</li><li>
Encourage Vendors to subscribe to the online payment gateway.</li><li>
Coordinate with the Vendor, if the Vendor is live or active on Talabat, checking and resolving the reason, such as shutting down or stopping delivery.</li><li>
Maintain accurate records of all sales and prospecting activities including:- 
<ul><li>Sales calls</li><li>Closed sales</li><li>Follow-up activities</li><li>Sales expense report</li><li>Presentations</li><li>Sales meeting report (new Vendor)</li><li>Vendor analysis sheet</li></ul></li></ul> 

Qualifications 
What Did We Order?<ul><li>
Bachelor&rsquo;s degree in any discipline</li><li>
Previous experience in FMCG,- E-commerce and retail companies is preferred</li><li>
From 3 to 5 years of experience holding the same title or relevant</li><li>
Strong understanding of Q-commerce &amp; CRM tools</li><li>
Proficient Data Analysis, Excel &amp; Reporting Skills</li><li>
Excellent Negotiation &amp; Stakeholder Management Skills</li><li>
Confident communication skills (Written and Verbal)</li><li>
Adaptability &amp; Flexibility</li></ul> 

Additional Information 
Join Our Vibrant Team in Bahrain - Where Work Meets Innovation and Fun!<ul><li>
Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.</li><li>
Diverse &amp; Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone&rsquo;s welcome in our inclusive environment.</li><li>
Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.</li><li>
Fun &amp; Community: Our company events, cultural outings, and sports activities aren&rsquo;t just fun; they&rsquo;re a way to bond with our amazing team.</li><li>
Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms, we&rsquo;ve got perks that make every day better.</li><li>
Health &amp; Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.</li></ul></div>

Account Manager - Local Shops (Bahrain)

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 We are looking for an
 
 Account Manager
 
 
 - Local Shops
 
 to join our team in
 
 Bahrain
 
 and be part of our growth. You will be responsible for developing the business through vendors in-person and maintaining long-term relationships. You will also manage existing accounts and handle vendor catalogues, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set.
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 <ul>
 <li>
 Develop, optimize &amp; grow a portfolio of accounts through business reviews, KPI tracking and data analysis to identify and drive revenue growth.
 </li>
 <li>
 Collaborate cross-functionally with operations, marketing and vendor teams to ensure correct assortment, pricing, promotions, and service quality.
 </li>
 <li>
 Monitor vendor relationships to ensure consistent service levels.
 </li>
 <li>
 Ensure category growth, healthy order volumes and the right product assortment.
 </li>
 <li>
 Solid knowledge of pricing, assortment, and promotional strategies
 </li>
 <li>
 Maintain continuous business relationships with clients/ Vendors via in-person visits, regular phone calls and emails.
 </li>
 <li>
 Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ Vendor and company.
 </li>
 <li>
 Make sure client catalogs are up to date at all times.
 </li>
 <li>
 Optimize the Vendor content (MOA, Delivery time).
 </li>
 <li>
 Commission rate renegotiation: - Building new commercial relationships by renewing existing contacts and renegotiating offers.
 </li>
 <li>
 Advertisement sales: -Acquiring and maintaining pictures from brand catalogue, using Talabat branding stickers, banners and newsletter.
 </li>
 <li>
 Generating food coupons, promotions and vouchers from existing Vendors.
 </li>
 <li>
 Convince clients / Vendors for brand promotion of Talabat pictures.
 </li>
 <li>
 Transmission method optimization: -Convincing clients / Vendor to implement a track order feature and changing the transmission method to WLA.
 </li>
 <li>
 Convince the Vendor to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).
 </li>
 <li>
 Encourage Vendors to subscribe to the online payment gateway.
 </li>
 <li>
 Coordinate with the Vendor, if the Vendor is live or active on Talabat, checking and resolving the reason, such as shutting down or stopping delivery.
 </li>
 <li>
 Maintain accurate records of all sales and prospecting activities including:-
 </li>
 <li>
 Sales calls
 </li>
 <li>
 Closed sales
 </li>
 <li>
 Follow-up activities
 </li>
 <li>
 Sales expense report
 </li>
 <li>
 Presentations
 </li>
 <li>
 Sales meeting report (new Vendor)
 </li>
 <li>
 Vendor analysis sheet
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in any discipline
 </li>
 <li>
 Previous experience in FMCG,- E-commerce and retail companies is preferred
 </li>
 <li>
 From 3 to 5 years of experience holding the same title or relevant
 </li>
 <li>
 Strong understanding of Q-commerce &amp; CRM tools
 </li>
 <li>
 Proficient Data Analysis, Excel &amp; Reporting Skills
 </li>
 <li>
 Excellent Negotiation &amp; Stakeholder Management Skills
 </li>
 <li>
 Confident communication skills (Written and Verbal)
 </li>
 <li>
 Adaptability &amp; Flexibility
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 Join Our Vibrant Team in Bahrain - Where Work Meets Innovation and Fun!
 
 
 <ul>
 <li>
 Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.
 </li>
 <li>
 Diverse &amp; Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone&rsquo;s welcome in our inclusive environment.
 </li>
 <li>
 Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.
 </li>
 <li>
 Fun &amp; Community: Our company events, cultural outings, and sports activities aren&rsquo;t just fun; they&rsquo;re a way to bond with our amazing team.
 </li>
 <li>
 Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms, we&rsquo;ve got perks that make every day better.
 </li>
 <li>
 Health &amp; Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.
 </li>
 </ul>
</div>

Ninja 🥷🏽 نينجا

<div>
 The Incubation Specialist ensures newly onboarded restaurant partners ramp successfully during a 4-week incubation (extendable to 6 weeks for low performers). Acting as an ops coordinator + junior account manager, the role drives setup accuracy, early growth, and operational stability before handing over to the Account Management team.
 
 
 The ideal candidate should have:
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Operations, or related field
 </li>
 <li>
 2-3 years of experience in operations, partner onboarding, vendor management, or account management, preferably in food delivery, e-commerce, or technology industries
 </li>
 <li>
 Strong vendor management and stakeholder management skills with proven ability to influence and collaborate across teams
 </li>
 <li>
 Excellent problem-solving and process improvement mindset with strong analytical skills
 </li>
 <li>
 Strong communication and training skills to effectively enable restaurant partners
 </li>
 <li>
 Ability to thrive in a fast-paced, dynamic environment and adapt quickly to new challenges
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Enable &amp; verify setup from Day 1: Share playbooks/micro-videos; confirm SLAs; run an end-to-end test order (accept &rarr; RTP &rarr; handoff); validate menu accuracy (items, photos, pricing, availability), operating hours/holidays, payout/fees, device/POS readiness, and contact details; identify additional branches to onboard
 </li>
 <li>
 Serve as first-line partner support: Handle how-to questions and operational issues (menu fixes, device/printer/tablet, POS sync, payout or order-flow concerns) and raise tickets with complete context when needed
 </li>
 <li>
 Monitor and improve performance daily: Track cancellations, store availability/uptime, RTP usage, prep time (quoted vs. actual), and acceptance time; investigate root causes; coach partners on quick wins (menu cleanup, hours tuning, kitchen workflow tweaks, auto-accept where applicable)
 </li>
 <li>
 Drive early growth levers: Launch and iterate promotions/offers, recommend Top List/Featured placement, improve photos/tags, and align to a simple promo calendar to lift orders/GMV during incubation
 </li>
 <li>
 Run a tight operating cadence: Do a daily KPI sweep and outreach to outliers; hold brief coaching touchpoints 1-2&times; weekly to confirm actions; update the Incubation Tracker (CRM/Jira/Sheets) with notes, owners, and due dates
 </li>
 <li>
 Escalate cross-functionally with clarity: Route blockers to Sales/Onboarding (contracts/branch IDs), Activation/Integration (API/POS/printers/tablets), and Support/Logistics (courier ETAs, cancellations, fraud), providing reproduction steps, screenshots, and impact
 </li>
 <li>
 Extend or graduate with a plan: If KPIs miss minimum thresholds by Week 4, set a 2- week recovery plan and extend to Week 6; otherwise, confirm stability and lock graduation
 </li>
 <li>
 Document thoroughly: Maintain clean records of partner progress, KPI trends, actions taken, tickets raised, and outcomes, ensuring visibility and continuity
 </li>
 </ul>
</div>

Incubation Specialist

Braxtone Group

<div>
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 The main point of contact with the client&rsquo;s management for operational issues.
 </li>
 <li>
 Managing integration and transition of projects and people.
 </li>
 <li>
 Data integrity management, analysis, and MIS management.
 </li>
 <li>
 Service Provider relationship management, negotiation, and internal process flow management.
 </li>
 <li>
 Service provider service auditing and constant improvement.
 </li>
 <li>
 Develop and maintain products, services, and pricing.
 </li>
 <li>
 Partner with cross-functional support teams in improving the tools and systems.
 </li>
 <li>
 Collaborate with all relevant stockholders to ensure seamless business execution and uphold company values.
 </li>
 <li>
 Client onboarding and workflow management.
 </li>
 <li>
 Marketing plans and campaigns coordination.
 </li>
 <li>
 Client newsletters and promotions.
 </li>
 <li>
 Perform quality controls and monitor production KPIs.
 </li>
 <li>
 Management of CRM, data flow, and quality assurance
 </li>
 <li>
 Lead in identifying and implementing operational efficiency. This includes development, management, and expansion of teams and systems.
 </li>
 <li>
 Responsible for correct procedures and processes, training, improvement of resource management and developing KPI&rsquo;s for reporting.
 
 
 </li>
 </ul>
 
 Educational, Skills, And Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree, preferably in business
 </li>
 <li>
 6-10 years in product development, vendor management, and operations management role
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Ability to communicate with clients, partners, and colleagues at a senior level.
 </li>
 <li>
 Excellent presentation skills.
 </li>
 </ul>
</div>

Operations Manager

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 Manage and improve local Local Shops operations through vendor management, optimising processes &amp; best practices as well as developing a strong local operations team. Key focus is to drive operational efficency to support sales and growth locally.
 
 
 
 What's on your plate?
 
 
 
 <ul>
 <li>
 Accountable for local Local Shops operational performance including both commerical &amp; operational KPI's.
 </li>
 <li>
 Work with Head of Local Shops to shape the strategy/plan to acheive targets, ensuring regular reviews and pre-prioritisation.
 </li>
 <li>
 Create and maintain a strong partnership with the Sales team; collaborate on strategy, priorities and opportunities.
 </li>
 <li>
 Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives.
 </li>
 <li>
 Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights.
 </li>
 <li>
 Scope and deliver local initiatives to improve ops metrics quantified with data analysis.
 </li>
 <li>
 Drives the team to deliver consistent results &amp; improvements across all Local Shops verticals.
 </li>
 <li>
 Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan.
 </li>
 <li>
 Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance.
 </li>
 <li>
 Ability to think outside of the box, innovate where product/processes are not available and challenge ways of working.
 </li>
 <li>
 Leads by example and provides indepth training to team.
 </li>
 <li>
 Drive team focus on objective and goals by buidling a cohesive team that drive results through maximium efficency.
 </li>
 <li>
 Share best practices, successful initiatives with our markets to support.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What did we order?
 
 
 
 <ul>
 <li>
 3 plus years operational experience in Grocery operations or food/tech business.
 </li>
 <li>
 Strong operational experience, local expertise desirable.
 </li>
 <li>
 Direct Line management experience.
 </li>
 <li>
 Ability to build relationships, motivate peers and manage upwards.
 </li>
 <li>
 Ability to build relationships, motivate peers and manage upwards.
 </li>
 <li>
 Strong collaborator with the ability to build relationships, influence and communicate effectively.
 </li>
 <li>
 Ability to manage upwards and influence regionally.
 </li>
 <li>
 Personable and empathic approach to ways of working.
 </li>
 <li>
 Present complexities in a simple and compelling way to stakeholders; problem, impact, root cause of problem (data) and resolution.
 </li>
 </ul>
</div>

Manager Operations - Local Shops

Alzayani Investments

<div>
 
 Job Overview
 
 
 &nbsp;
 
 
 Zayani Motors, a leading name in Bahrain&rsquo;s automotive sector and a key pillar of the prestigious Alzayani Investments group, is seeking a creative and high-energy
 
 Marketing Executive
 
 . This role is central to driving our brand visibility and supporting the marketing manager in executing dynamic campaigns for some of the world&rsquo;s most renowned automotive brands. The ideal candidate will be a multi-tasker capable of handling everything from digital strategy and PR to event coordination and vendor management.
 
 
 &nbsp;
 
 
 Responsibilities
 
 
 &nbsp;
 
 
 
 Campaign &amp; Digital Management:
 
 
 
 Manage and update the company&rsquo;s websites and social media platforms, ensuring high engagement and brand consistency.
 
 
 Execute digital marketing activities and performance-based campaigns.
 
 
 Monitor KPIs and ROI using social media monitoring tools and generate regular performance reports.
 
 
 Handle social media crises or customer complaints efficiently and professionally.
 
 
 
 Event &amp; PR Coordination:
 
 
 
 Organize and manage marketing events, exhibitions, and "Test Drive" events for press and influencers.
 
 
 Coordinate venue bookings, material orders, and invitations for members of the press.
 
 
 Build and maintain strong relationships with media outlets to ensure consistent coverage of press releases and stories.
 
 
 
 Operational &amp; Administrative Support:
 
 
 
 Coordinate with vendors for the production, printing, and installation of collateral (stickers, flyers, etc.).
 
 
 Liaise with creative and PR agencies, as well as brand managers, to meet specific marketing needs.
 
 
 Prepare media plans as instructed by the Line Manager and develop reports/presentations on campaign results.
 
 
 Manage the department&rsquo;s documentation, databases, and creative assets (brand libraries).
 
 
 Handle administrative tasks including writing purchase orders and following up with the Accounts department.
 
 
 &nbsp;
 
 
 Qualifications
 
 
 
 Education:
 
 Bachelor&rsquo;s degree in Marketing, Business, Communications, or a related field.
 
 
 
 Experience:
 
 Proven experience in a marketing role, ideally within the automotive industry.
 
 
 
 Skills:
 
 * Strong understanding of digital marketing and social media analytics.
 
 
 Excellent communication skills with the ability to manage PR and influencer relationships.
 
 
 Proficiency in organizing high-profile events and managing multiple vendors.
 
 
 Detail-oriented with strong organizational skills for database and documentation management.
 
 
 
 Mindset:
 
 A proactive team player who can handle high-pressure situations and crisis management.
 
 
 &nbsp;
 
 
 What We Offer
 
 
 The opportunity to work with world-class automotive brands under the umbrella of a prestigious Bahraini establishment.
 
 
 A fast-paced, professional environment that offers immense exposure to diverse marketing functions.
 
 
 Career growth and development within a forward-thinking and innovative team.
 
</div>

Marketing Executive

Zain

<div>About the Role 
The role is responsible for auditing Zain Bahrain's IT, technology, and business processes to ensure systems and operations comply with established standards and controls. This includes reviewing and analyzing telecommunication services, billing, contracts, and usage to verify accuracy, identify discrepancies, and drive cost efficiency, while ensuring compliance with internal policies and vendor agreements.
What We Need From You 
<h3 class="jobSectionHeader">
IT &amp; Technology Audit Governance</h3><ul><li>
Support the development and documentation of IT and technology-related internal audit policies, procedures, and frameworks in line with best practices and Group standards.</li><li>
Review contracts, tariffs, and service-level agreements (SLAs) to verify billing accuracy.</li><li>
Identify billing discrepancies, overcharges, unused services, and potential cost-saving opportunities.</li><li>
Assist in evaluating governance models to enhance operational efficiency, control effectiveness, and compliance across IT and telecom operations.</li><li>
Conduct assessments of IT and technology systems to evaluate internal controls and identify potential risks.</li></ul><h3 class="jobSectionHeader">
Internal Audit Execution</h3><ul><li>
Execute internal audit engagements in IT, telecom, and technology areas in line with approved audit plans and Group standards.</li><li>
Perform testing of controls and document audit findings.</li><li>
Assist in evaluating the adequacy and effectiveness of IT and technology controls.</li><li>
Prepare working papers and support the development of audit reports with clear observations and recommendations.</li><li>
Collaborate with IT, Finance, Procurement, and vendors to gather required audit information.</li></ul><h3 class="jobSectionHeader">
Risk Management &amp; Security Compliance</h3><ul><li>
Identify IT and technology-related risks, threats, and vulnerabilities.</li><li>
Support the development of mitigation actions and follow up on implementation.</li><li>
Ensure adherence to Information Security Management System (ISMS) policies and procedures during audit activities.</li><li>
Promote awareness of ISMS requirements within audit scope.</li></ul><h3 class="jobSectionHeader">
Vendor &amp; Stakeholder Support</h3><ul><li>
Support vendor assessments, including quality control and quality assurance reviews.</li><li>
Review vendor compliance with contracts, SLAs, and internal policies.</li><li>
Assist in monitoring vendor performance and identifying associated risks.</li></ul><h3 class="jobSectionHeader">
Regulatory, Environmental &amp; OHS Compliance</h3><ul><li>
Ensure compliance with environmental regulations and Zain Group policies during audit activities.</li><li>
Support adherence to Occupational Health &amp; Safety (OHS) requirements.</li><li>
Identify and report any OHS risks or non-compliance observed during audits.</li></ul><h3 class="jobSectionHeader">
General Responsibilities</h3><ul><li>
Maintain proper documentation of audit work and ensure accuracy of records.</li><li>
Stay updated on IT audit practices, telecom trends, and regulatory requirements.</li><li>
Perform other related duties as assigned.</li></ul>
Qualification and Experience<ul><li> 
Bachelor's degree in fields of Telecom Engineering, MIS, IT or relevant field of study.</li><li>
CISA required.</li><li>
5 plus years of experience in IT &amp; telecom audit, or technology risk management.</li><li>
Experience working within telecom is preferred.</li></ul>
Skills and Knowledge<ul><li> 
Strong understanding of IT controls, telecom systems, and internal audit methodologies.</li><li>
Strong analytical and risk assessment skills</li><li>
Stakeholder engagement and communication skills</li><li>
Report writing and presentation skills</li><li>
High ethical standards and confidentiality</li><li>
Ability to work across Group and OpCo structures</li></ul></div>

Internal Auditor

Explore 96+ Vendor manager in Manama this May. Find roles across top companies and apply now to boost your career.

96 vendor manager jobs In Manama

Account Manager - Local Shops (Bahrain)

Account Manager - Local Shops (Bahrain)

Incubation Specialist

Operations Manager

Manager Operations - Local Shops

Marketing Executive

Internal Auditor