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avp, digital & social media Jobs in Abu Dhabi

avp, digital & social media

vp of marketing

bankfab

<div><div>Job Description</div>
<div>
<p><b>Job Purpose:
</b></p><ul><li>Lead the execution of marketing and communication initiatives to support FAB Asset Management&rsquo;s retail and institutional sales objectives
</li><li>Enhance brand visibility and awareness through consistent messaging, campaign management, and digital presence in alignment with Group brand standards
</li><li>Coordinate product marketing, collateral development, and client communication, ensuring alignment with investment and distribution teams
</li><li>Support events, campaigns, and promotional initiatives that position FAB AM as a leading regional asset manager and trusted investment partner
</li>Live and demonstrate the FAB AM values<br>
<li>
</li></ul><p></p><p><b>Key Accountabilities:
</b></p><ul><li>Strong understanding of marketing principles, digital channels, and financial communication
</li><li>Ability to translate complex investment concepts into clear and engaging marketing content
</li><li>Strong stakeholder management and coordination skills across internal teams and external vendors
</li><li>Excellent communication, writing, and presentation skills with attention to brand and compliance standards
</li><li>Ensure marketing materials and client communications comply with CMA and ADGM regulatory requirements
</li><li>Liaise with Group Corporate Communications and Legal for brand alignment and content approvals
</li><li>Maintain marketing budget tracking and ensure efficient use of resources
</li><li>Support internal communication initiatives to strengthen FAB AM&rsquo;s identity and culture
</li>Contribute to periodic management reports and dashboards summarizing marketing activity<br>
<li>
</li></ul><p></p><p><b>Qualifications &amp; Experience:
</b></p><ul><li>Marketing campaign execution
</li><li>Product and brand communication
</li><li>Marketing materials and collateral
</li><li>Digital and social media activities
</li><li>Events and sponsorships
</li><li>5-10 Years of Experience</li></ul></div></div>
<br><div><div>Responsibilities</div></div><div></div>
<br><div><div>Qualifications</div></div><div></div>
<br><div><div>About Us</div>
<div><div><b>About Us:<br>
</b></div><div></div><br>
<div>First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br>
</div><div></div><br>
<div><b>Life at FAB:<br>
</b></div><div></div><br>
<div>Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to &quot;Grow Stronger.&quot; We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br>
</div><div></div><br>
<div><b>Career Development:<br>
</b></div><div></div><br>
<div>FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br>
</div><div></div><br>
<div><b>Our Values:<br>
</b></div><div></div><br>
<div>At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br>
</div><div></div><br>
<div>Join our team and be part of a journey to shape the future of banking.</div></div></div><div></div>

VP, Head of Marketing & Communication

<div><div>Job Description</div>
<div>
<p>The VP, Business Banking Marketing is accountable for leading the end‑to‑end marketing strategy and execution for FAB&rsquo;s Business Banking segment, covering micro, SME, commercial, and ecosystem propositions.
</p><p>The role drives strategic growth across acquisition, engagement, retention, and cross‑sell, positioning FAB as the primary banking partner of choice for businesses in the UAE.
</p><p>Operating as the senior marketing lead for the Business Bank, this role partners closely with Business Banking Leadership, Product, Digital, Analytics, CRM, Corporate Communications, and Distribution to design and deploy integrated marketing programmes that accelerate revenue growth and reinforce FAB&rsquo;s competitive differentiation.</p></div></div>
<br><div><div>Responsibilities</div>
<div><ul><li>Lead the marketing strategy for SME lending, deposits, merchant payments, trade finance, and working capital solutions.
</li><li>Build targeted sector‑based marketing frameworks (e.g., F&amp;B, healthcare, professional services, ecommerce).
</li><li>Develop acquisition engines for startups, micro businesses, and priority growth clusters.
</li><li>Design B2B content ecosystems: playbooks, thought leadership, founder stories, case studies, market outlooks.
</li><li>Partner with CRM to develop multi‑journey lifecycle programmes (welcome, activation, growth, risk mitigation).
</li><li>Oversee GTM for digital business banking platforms, online onboarding, and ecosystem partnerships.
</li><li>Strengthen FAB&rsquo;s Business Bank brand positioning through storytelling, creative excellence, and proposition clarity.
</li><li>Ensure consistent narrative across campaigns, segment communications, sponsorships, and content programmes.
</li><li>Act as the senior marketing business partner to Business Banking leadership teams (SME, Business Finance, Trade, Merchant Solutions, Working Capital, Ecosystems).
</li><li>Collaborate deeply with Product, Data, Analytics, CRM, Digital Channels, Corporate Comms, and Distribution.
</li><li>Guide early GTM engagement for new propositions, ensuring readiness, sequencing, and launch excellence.</li></ul></div></div>
<br><div><div>Qualifications</div>
<div><ul><li>Bachelor&rsquo;s degree in Marketing, Business, Economics, or related field
</li><li>Master&rsquo;s degree or MBA preferred
</li><li>Professional certifications in B2B marketing, digital strategy, or CRM advantageous
</li><li>12&ndash;15 years&rsquo; experience in B2B or Business Banking marketing</li></ul></div></div>
<br><div><div>About Us</div>
<div><div><b>About Us:<br>
</b></div><div></div><br>
<div>First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br>
</div><div></div><br>
<div><b>Life at FAB:<br>
</b></div><div></div><br>
<div>Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to &quot;Grow Stronger.&quot; We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br>
</div><div></div><br>
<div><b>Career Development:<br>
</b></div><div></div><br>
<div>FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br>
</div><div></div><br>
<div><b>Our Values:<br>
</b></div><div></div><br>
<div>At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br>
</div><div></div><br>
<div>Join our team and be part of a journey to shape the future of banking.</div></div></div><div></div>

VP, Marketing Business Partnerships - Business Banking

<div><div>Job Description</div>
<div>
<p>Support the strategic communications for the Group Head, translating business priorities into clear, aligned and impactful narratives across internal and external audiences.
</p><p>Enable cross-vertical marketing strategy by ensuring clarity of direction, consistency of messaging, and disciplined execution across business units, markets and channels.
</p><p>Serve as a central point of orchestration between leadership, marketing, corporate communications, and key stakeholders to ensure message coherence and timing discipline.<br>
</p><p><br>
This role operates as a horizontal enabler across the Marketing functions for Personal Business and Wealth, strengthening execution integrity, prioritisation, and follow-through. It does not define Marketing or customer strategy, nor does it own growth outcomes or channel delivery. Instead, it ensures that strategies owned by Marketing verticals are executed effectively within a coherent and well-governed framework.
</p><p>Growth Mandate: Enable Marketing to operate as one integrated system and support leadership communication</p></div></div>
<br><div><div>Responsibilities</div>
<div><ul><li>Lead the Group Head&rsquo;s internal and external visibility plan and communication agenda
</li><li>Translate approved Marketing strategies into structured, executable initiatives with clear scope, ownership, dependencies, and success criteria.
</li><li>Ensure marketing and communication initiatives presented for approval are complete, aligned, and decision-ready.
</li><li>Maintain alignment between strategic intent and execution throughout delivery.
</li><li>Own the consolidated portfolio of Marketing initiatives across all verticals.
</li><li>Drive prioritisation, sequencing, and capacity alignment in partnership with Marketing leadership.
</li><li>Identify conflicts, dependencies, and delivery risks; recommend trade-offs and corrective actions.
</li><li>Enable collaboration across Marketing verticals and with partner functions (Technology, Data, Product, Operations, Finance. etc).
</li><li>Facilitate resolution of cross-team issues and dependencies without assuming delivery ownership.
</li><li>Remove execution friction and maintain momentum on critical initiatives.
</li></ul><p><b>First 90 Days
</b></p><ul><li>Complete communication plans for Group Head
</li><li>Marketing initiative portfolio consolidated with clear ownership and prioritisation
</li><li>Planning and execution cadence established
</li><li>Leadership forums structured with clear agendas and follow-through
</li><li>Improved visibility of cross-vertical dependencies and risks</li></ul></div></div>
<br><div><div>Qualifications</div>
<div><ul><li>12+ years of experience in Marketing, Communication and/or Strategy, Transformation, or enterprise execution roles
</li><li>Proven experience operating at portfolio or function-wide level in complex organisations
</li><li>Strong track record translating strategy into execution without owning delivery
</li><li>Experience in regulated or matrixed environments preferred</li></ul></div></div>
<br><div><div>About Us</div>
<div><div><b>About Us:<br>
</b></div><div></div><br>
<div>First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br>
</div><div></div><br>
<div><b>Life at FAB:<br>
</b></div><div></div><br>
<div>Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to &quot;Grow Stronger.&quot; We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br>
</div><div></div><br>
<div><b>Career Development:<br>
</b></div><div></div><br>
<div>FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br>
</div><div></div><br>
<div><b>Our Values:<br>
</b></div><div></div><br>
<div>At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br>
</div><div></div><br>
<div>Join our team and be part of a journey to shape the future of banking.</div></div></div><div></div>

VP, Executive Communication & GTM Planning

<div><div>Job Description</div>
<div>
<p>Lead Continuous Relationship Marketing (CRM) strategy and execution, transforming customer engagement into deep, trust-based relationships. Own strategic vision and operational delivery of CRM programmes that drive measurable business growth through sophisticated customer lifecycle marketing. This strategic role requires balancing visionary thinking with pragmatic execution, orchestrating cross-functional collaboration across Product, Marketing, Customer Intelligence &amp; Insight, Digital, and Customer Experience teams.
</p><p>North Star: CRM will be how we become our customers' first call for every financial decision in their lives.
</p><p>Growth Mandate: Deliver against four levers: more customers (retention, loyalty), banking more (balances, frequency, borrowing), more products (cross-sell, wallet share), for longer (tenure extension).</p></div></div>
<br><div><div>Responsibilities</div>
<div><ul><li>Own CRM vision and strategic roadmap, translating North Star into actionable strategies with measurable outcomes tied to growth levers and P&amp;L impact.
</li><li>Lead end-to-end campaign delivery across all channels (email, SMS, push, in-app, direct mail) using prioritisation frameworks balancing business value, customer impact, and implementation speed.
</li><li>Design sophisticated campaigns including lifecycle automation, triggered journeys, behavioural targeting, predictive next-best-action, and personalised content strategies.
</li><li>Implement air traffic control mechanisms (frequency caps, preferences) and drive test-and-learn culture through rigorous A/B and multivariate testing.
</li><li>Define clear RACI frameworks ensuring appropriate consultation and alignment with supporting teams whilst maintaining accountability for CRM outcomes.
</li><li>Leverage Microsoft Dynamics 365 capabilities for sophisticated campaign automations and customer journeys, championing innovation in AI/ML applications and advanced personalisation.
</li><li>Establish comprehensive measurement frameworks and quantify CRM contribution to P&amp;L through attribution modelling, incrementality testing, and CLTV impact measurement.
</li><li>Drive continuous optimisation through systematic analysis of campaign results and rapid iteration, monitoring NPS/CSAT to ensure programmes enhance trust.
</li></ul><p><b>First 90 Days
</b></p><ul><li>First campaigns live by year end demonstrating operational capability
</li><li>10+ initiatives in pipeline with clear prioritisation and delivery plans
</li><li>Governance framework established with Strategy Working Group operating rhythm and Project Team delivery cadence
</li><li>Cross-functional alignment secured with clear RACI and stakeholder engagement</li></ul></div></div>
<br><div><div>Qualifications</div>
<div><ul><li>12+ years in customer marketing/CRM/lifecycle marketing with 5+ years senior leadership in financial services or banking, building CRM capabilities from early stage to maturity with measurable P&amp;L impact. Bachelor's degree required; MBA or Master's strongly preferred.
</li><li>Deep expertise in lifecycle marketing, segmentation, data-driven campaign design; strong understanding of CRM platforms (MS Dynamics 365, Salesforce, Adobe) with ability to leverage capabilities for sophisticated automation and personalisation. Proven ability establishing governance frameworks and operating rhythms enabling cross-functional collaboration.</li></ul></div></div>
<br><div><div>About Us</div>
<div><div><b>About Us:<br>
</b></div><div></div><br>
<div>First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br>
</div><div></div><br>
<div><b>Life at FAB:<br>
</b></div><div></div><br>
<div>Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to &quot;Grow Stronger.&quot; We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br>
</div><div></div><br>
<div><b>Career Development:<br>
</b></div><div></div><br>
<div>FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br>
</div><div></div><br>
<div><b>Our Values:<br>
</b></div><div></div><br>
<div>At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br>
</div><div></div><br>
<div>Join our team and be part of a journey to shape the future of banking.</div></div></div><div></div>

VP, Customer Marketing

<div><div>Job Description</div>
<div>
<div><b>JOB PURPOSE:
</b></div><ul><li>Act as the operational backbone of investment processes by <b>managing post-trade activities </b>, <b>fund accounting oversight </b>, and <b>client reporting
</b></li><li><b>Maintain data accuracy </b>and <b>operational integrity </b>across investment products (funds and DPM)
</li><li><b>Ensure timely and compliant execution </b>of fund administration processes, trading restrictions, corporate actions, reconciliations, and reporting
</li><li>Liaise with <b>external providers </b>(e.g., custodians, fund accountants, registrars, brokers) <b>and internal teams </b>(investment, compliance, finance) to enable seamless portfolio operations
</li><li><b>Live </b>and <b>demonstrate </b>the <b>FAB AM values
</b></li><li><b>KEY ACCOUNTABILITIES:
</b></li><li>Act as the operational backbone of investment processes by <b>managing post-trade activities </b>, <b>fund accounting oversight </b>, and <b>client reporting
</b></li><li>Maintain <b>data accuracy </b>and <b>operational integrity </b>across investment products (funds and DPM)
</li><li>Ensure <b>timely and compliant execution </b>of fund administration processes, trading restrictions, corporate actions, reconciliations, and reporting
</li><li>Liaise with <b>external providers </b>(e.g., custodians, fund accountants, registrars, brokers) <b>and internal teams </b>(investment, compliance, finance) to enable seamless portfolio operations
</li><li><b>Live </b>and <b>demonstrate </b>the <b>FAB AM values
</b></li><li>Ensure data accuracy, system updates, and <b>integrity of records </b>across post-trade and middle office systems
</li><li>Support regulatory and financial reporting through <b>data gathering and formatting for compliance and finance teams
</b></li><li>Collaborate with internal and external stakeholders
</li><li>Continuously <b>monitor and improve operational processes </b>, including automation, manual workaround reduction, and governance adherence
</li><li>Maintain <b>full documentation of workflows </b>, exception processes, and control points to support oversight and scalability<br>
</li></ul><div></div><div><b>QUALIFICATIONS &amp; EXPERIENCE:
</b></div><ul><li>Fund/DPM accounting
</li><li>Post-trade processing
</li><li>Trading restriction implementation
</li><li>Trade execution
</li><li>Third party coordination (e.g., broker, custodian)
</li><li>Client reporting
</li><li>Tax &amp; fee processing
</li><li>10-15 Years of Experience</li></ul></div></div><div></div>
<br><div><div>Responsibilities</div></div><div></div>
<br><div><div>Qualifications</div></div><div></div>
<br><div><div>About Us</div>
<div><div><b>About Us:<br>
</b></div><div></div><br>
<div>First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br>
</div><div></div><br>
<div><b>Life at FAB:<br>
</b></div><div></div><br>
<div>Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to &quot;Grow Stronger.&quot; We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br>
</div><div></div><br>
<div><b>Career Development:<br>
</b></div><div></div><br>
<div>FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br>
</div><div></div><br>
<div><b>Our Values:<br>
</b></div><div></div><br>
<div>At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br>
</div><div></div><br>
<div>Join our team and be part of a journey to shape the future of banking.</div></div></div><div></div>

VP, Head of Middle and Back Office

TotalEnergies

<div>
 <strong>
  <strong>
   Contexte et environnement
  </strong>
  <br/>
  <br/>
 </strong>
 The role of the incumbent is: (1) to contribute actively to ADNOC Onshore Asset management and (2) to support/ supervise the role of TotalEnergies Asset Leader to support ADNOC Onshore in all technical and technology-related activities, to review the OPCO's performance, and to provide accordingly feedback and guidance to both TotalEnergies and ADNOC Onshore.
 <br/>
 <br/>
 The VP-Asset &amp; Senior Petroleum Architect interacts with VPs of ADNOC Onshore and acts as main focal point for all Asset Lead matters and Project Developments with the OP&Scy;&Ocy;.
 <br/>
 <br/>
 <strong>
  <strong>
   Activit&eacute;s
  </strong>
  <br/>
  <br/>
 </strong>
 The VP Onshore Architect BUH &amp; NEB position is responsible for:
 <br/>
 <br/>
 <ul>
  <li>
   Ensure full knowledge of, respect for, and adherence to the Company&rsquo;s Code of Conduct.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 ADNOC Onshore JV Management:
 <br/>
 <br/>
 <ul>
  <li>
   Prepare technical discussions on behalf of TotalEnergies as a shareholder of ADNOC Onshore, engaging with key stakeholders (OPCO, ADNOC Upstream, JODCO, CNPC, BP, GS Energy, Zhen Hua Oil, TTE HQ).
  </li>
  <li>
   Represent TotalEnergies in OPCO technical committees and participate actively in these meetings.
  </li>
  <li>
   Propose and consolidate TotalEnergies&rsquo; objectives for ADNOC Onshore assets, including SEC production, Capex/Opex, financial results, etc.
  </li>
  <li>
   Consolidate technical dossiers related to major investment decisions and coordinate approvals with DIG/HQ.
  </li>
  <li>
   Manage contracting approval requests from ADNOC Onshore in accordance with the Procurement and Contracts process and Delegation of Authority.
  </li>
  <li>
   Ensure consistency in the work program and budget. Monitor the activities of the Asset Leader Support Group (ALSG) based at HQ, which provides cross-functional studies and support (including geosciences).
  </li>
  <li>
   Prepare ADNOC Onshore data and reports for TotalEnergies corporate exercises (e.g., PRIME, PDC, Budget, LTP).
  </li>
  <li>
   Develop monthly KPI dashboard analyses and internal reporting/communication packages regarding ADNOC Onshore activities.
  </li>
  <li>
   Contribute to Budget and LTP exercises as required
  </li>
  <li>
   Assist the SVP Onshore Oil Asset in fulfilling TotalEnergies&rsquo; obligations under the Master Technology Agreement. Ensure thorough and timely responses to ADNOC Onshore requests.
  </li>
  <li>
   Review ADNOC drilling and project activities and propose optimizations
  </li>
  <li>
   Act as a proactive advisor to ADNOC Onshore, proposing optimizations in operations (production and drilling) and project developments (definition and execution).
  </li>
  <li>
   Monitor and control assistance work performed at sole cost, which impacts revenue and contributes to Asset Leader performance.
  </li>
  <li>
   Liaise with the VP Technology Hub at ADNOC Onshore to identify and share technologies, practices, and know-how that support concession objectives in operational performance and technology transfer.
  </li>
  <li>
   Support the SVP Onshore Asset in continuously monitoring OPCO technical performance, proposing mitigation measures, and promoting a proactive approach to potential issues.
  </li>
  <li>
   Propose initiatives to optimize CAPEX and OPEX
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Profil du candidat
  </strong>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   15+ years of experience including 5 years previous architecture exposure and experience. Full autonomy on architecture - evaluation &amp; development process. Strong knowledge on strategy, technical, contracts, economics
  </li>
  <li>
   Behavioral competencies required for the position : Communication, Influence, Coordination, Problem solving, Team work
  </li>
  <li>
   Language skills required for the position : Fluent in English, French is a plus
  </li>
  <li>
   Specific knowledge required for the position: Technical broad expertise in Oil and gas. Previous exposure to petroleum architect role Development
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Informations suppl&eacute;mentaires
  </strong>
  <br/>
  <br/>
 </strong>
 <strong>
  TotalEnergies valorise la diversit&eacute;, promeut le d&eacute;veloppement individuel et offre des opportunit&eacute;s d'emploi &eacute;gales &agrave; tous les candidats.
 </strong>
</div>


VP Onshore Architect BUH & NEB - TEP UAE

<div><div>Job Description</div>
<div>
<p>Reporting directly to the Head of Client Service Engineering, the VP Client Service Engineering plays a pivotal role in driving end-to-end change through process reengineering, automation, and efficiency improvements. He/She will lead multiple client service priorities, collaborate with cross-functional stakeholders, and ensure the successful execution of initiatives that align with the bank's strategic objectives.
</p><p>Service Journey Reimagination
</p><ul><li><p>Lead the redesign of client service journeys to ensure they are client-centric, efficient, and risk-controlled. Drive end-to-end process optimization and automation initiatives.
</p></li></ul><p>Service Delivery &amp; Performance Management
</p><ul><li><p>Ensure delivery and scalability of redesigned service journeys, coordinating cross-functional teams.
</p></li><li><p>Monitor and report progress on key KPI&rsquo;s across CX, Scalability and Risk.
</p></li></ul><p>Stakeholder Engagement &amp; Change Leadership
</p><ul><li><p>Engage with key stakeholders across business domains to align on service priorities and drive change. Champion a culture of agile, fast-paced, and repeatable deliver, fostering innovation, agility, and continuous improvement. Familiarity with change management frameworks (e.g., ADKAR, Kotter) is desirable.
</p></li></ul><p>Continuous Improvement &amp; Innovation
</p><ul><li><p>Identify opportunities for ongoing process improvement and innovation, including piloting AI and automation solutions. Contribute to the adoption of structured toolkits, best practices, innovation, set-up playbooks, and frameworks for consistent service delivery.
</p></li></ul><p>Reporting &amp; Communication
</p><ul><li><p>Provide regular updates to senior management and governance forums on progress, risks, and key decisions. Prepare, contribute, present materials for GCOO, ExCo-X and other executive committees as required.</p></li></ul></div></div>
<br><div><div>Responsibilities</div>
<div>
<p>The VP will directly lead a small team of 1&ndash;2 analysts. While not responsible for a large team, the role requires strong influence and collaboration skills to drive cross-functional initiatives and coordinate with stakeholders across business lines, technology, and support functions.
</p><p>The VP will engage with stakeholders across Business Lines, Group Technology, Risk, Finance, Legal, Compliance, Audit, and within GCOO to drive end-to-end service priorities, AI experiments, and automation improvements. This is an execution-focused role; tangible results in CX, scalability, and risk mitigation will be key in defining success.</p></div></div>
<br><div><div>Qualifications</div>
<div>
<p>An ideal candidate for the role has the following competencies:
</p><ul><li><p>Proven leadership: Demonstrated experience in leading e2e client service engineering and transformation initiatives within a Financial Services and/or large multinational corporate institution.
</p></li><li><p>Cross-functional Collaboration: Ability to collaborate effectively across departments. Skilled in aligning diverse perspectives (front line, digital, operations, etc.), fostering shared ownership, and driving integrated outcomes through collaboration and trust. Can engage several stakeholders to lead to common goals.
</p></li><li><p>Analytical skills: Excellent analytical and problem-solving skills, with the ability to interpret and leverage data to drive opportunities for improvement and expedite decision-making.
</p></li><li><p>Communication skills: Ability to convey key concepts, problem statements and opportunity cases to gain buy-in from stakeholders across the organization. Good communicator with very high awareness about stakeholder&rsquo;s standpoint, who can formulate messaging accordingly. Capable of building relationships and collaborating with stakeholders at and above his/her level.
</p></li><li><p>Results-orientated and hands-on delivery: Track record to deliver tangible results in terms of improvement operation performance.
</p></li><li><p>Team management: Proven competence around managing people and team(s), both on a BAU and temporary basis; in agile and conventional setups.
</p></li><li><p>Banking &amp; Technologic knowledge: Good understanding of banking segments, domain, product and operations knowledge (Corporate, Consumer), regulatory compliance, and industry trends. Proficiency in leveraging technology and digital solutions to enhance operations.
</p></li><li><p>Professional certifications in project management (PMP, Prince2), process improvement (LEAN), change management, Agile, AI and-or related fields are a plus.<br>
</p></li></ul><p></p><p>An ideal candidate has the following qualifications and experiences:
</p><ul><li><p>Proven track record of leading successful transformation initiatives, driving process optimization, and delivering measurable results.
</p></li><li><p>Bachelor's degree in Business Administration, Finance, Operations Management, or a related field. MBA or advanced degree is a plus.
</p></li><li><p>~ min 10-15 years of experience in Financial Services, external consultancy and with a substantial amount of experience in business transformation, strategic planning, process improvement or system automation with half or more being in executive and/or consulting roles.</p></li></ul></div></div>
<br><div><div>About Us</div>
<div><div><b>About Us:<br>
</b></div><div></div><br>
<div>First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br>
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<div><b>Life at FAB:<br>
</b></div><div></div><br>
<div>Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to &quot;Grow Stronger.&quot; We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br>
</div><div></div><br>
<div><b>Career Development:<br>
</b></div><div></div><br>
<div>FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br>
</div><div></div><br>
<div><b>Our Values:<br>
</b></div><div></div><br>
<div>At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br>
</div><div></div><br>
<div>Join our team and be part of a journey to shape the future of banking.</div></div></div><div></div>

VP, Client Service Engineering - GTB Stream

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