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web support engineer

DXC Technology

<div>
 
 Job Description
 
 
 
 We are seeking a proactive and technically skilled SharePoint and Web Application Support Engineer with 3+ years of experience in supporting SharePoint (preferably On-Prem) and .NET-based web applications. The ideal candidate will have strong application maintenance expertise, practical knowledge of ITSM processes, and exceptional communication and interpersonal skills. Experience working in the Middle East region is highly desirable.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide L2/L3 support for SharePoint On-Prem and .NET-based web applications.
 </li>
 <li>
 Monitor, maintain, and troubleshoot issues related to SharePoint sites, web parts, workflows, and content databases.
 </li>
 <li>
 Support custom .NET applications, perform minor code fixes, and manage deployments.
 </li>
 <li>
 Manage incidents, service requests, and change requests using ITSM tools such as ServiceNow or BMC Remedy.
 </li>
 <li>
 Coordinate with development and infrastructure teams for issue resolution and performance optimization.
 </li>
 <li>
 Perform root cause analysis and prepare detailed RCA reports.
 </li>
 <li>
 Maintain technical documentation and knowledge articles for supported applications.
 </li>
 <li>
 Participate in application patching, upgrades, and regular maintenance schedules.
 </li>
 <li>
 Engage with end-users and business stakeholders to understand and resolve their issues effectively.
 
 
 </li>
 </ul>
 
 Required Skills And Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 </li>
 <li>
 Minimum 3 years of experience in supporting SharePoint (On-Prem preferred) or ASP.NET-based applications.
 </li>
 <li>
 Hands-on experience in SharePoint 2013/2016/2019 administration and support.
 </li>
 <li>
 Basic .NET Framework understanding and troubleshooting of C# or VB.NET web applications.
 </li>
 <li>
 Experience with SQL Server for data extraction and query troubleshooting.
 </li>
 <li>
 Strong understanding of ITIL/ITSM processes including incident, problem, and change management.
 </li>
 <li>
 Excellent communication, interpersonal, and stakeholder engagement skills.
 </li>
 <li>
 Previous working experience in the Middle East is a strong plus.
 </li>
 <li>
 Ability to work independently and in cross-functional teams under pressure.
 
 
 </li>
 </ul>
 
 Required Skills &amp; Experience
 
 
 
 <ul>
 <li>
 3+ years of experience in SharePoint On-Premises administration &amp; support.
 </li>
 <li>
 Good knowledge of SharePoint Central Admin, PowerShell, IIS, SQL Server.
 </li>
 <li>
 Hands-on with site collection management, service applications, and content database optimization.
 </li>
 <li>
 Hands-On SharePoint administration
 </li>
 <li>
 Experience working in or with Middle Eastern clients or organizations.
 </li>
 <li>
 Working in Banking, Finance will be a added advantage
 </li>
 <li>
 Fluent in Arabic and English Language
 </li>
 <li>
 Familiar with Active Directory, DNS, SSL certificates, and related integrations.
 </li>
 <li>
 Deep understanding of ITSM tools (ServiceNow, BMC Remedy, etc.) and processes.
 </li>
 <li>
 Excellent communication, client interaction, and documentation skills.
 </li>
 <li>
 ITIL Foundation Certification is a plus.
 </li>
 <li>
 Exposure to enterprise-grade environments and digital transformation initiatives.
 </li>
 <li>
 Collaborative work culture that values continuous learning and ownership.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Arabic language proficiency (basic or conversational) is advantageous.
 </li>
 <li>
 Familiarity with hybrid (SharePoint On-Prem + Online) deployments is a plus.
 </li>
 <li>
 Hands On experience with
 </li>
 <li>
 Available in Saudi to join immediately
 
 
 </li>
 </ul>
 At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
 
 
 Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here
 
 .
 
</div>

SharePoint & Web Application Support Engineer

<div>
 
 Job Description
 
 
 
 The Level 2 Support Engineer for Web Applications is responsible for troubleshooting, diagnosing, and resolving issues related to web-based software platforms. They serve as the escalation point for Level 1 support and work closely with development, QA, and infrastructure teams to ensure system stability and customer satisfaction.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Issue Investigation &amp; Resolution
 </li>
 <li>
 Handle escalated tickets from Level 1 support (L1) involving functional or technical issues in web applications.
 </li>
 <li>
 Reproduce issues in test/staging environments to identify bugs or misconfigurations.
 </li>
 <li>
 Conduct detailed log analysis, SQL/database checks, and API validation.
 </li>
 <li>
 Classify and prioritize incidents based on severity and business impact.
 </li>
 <li>
 Escalate unresolved issues to Level 3 (development team) with proper documentation and root cause findings.
 </li>
 <li>
 Collaborate with L1 and L3 teams during major incidents and post-incident reviews.
 </li>
 <li>
 Communicate with business users or clients to gather additional information when needed.
 </li>
 <li>
 Provide workarounds or solutions while permanent fixes are being developed.
 </li>
 <li>
 Maintain knowledge base and support documentation.
 </li>
 <li>
 Prepare scripts or SQL queries to validate data or resolve issues.
 </li>
 <li>
 Perform basic configuration changes or updates in non-production environments.
 </li>
 <li>
 Conduct release verification and smoke testing after deployments.
 </li>
 <li>
 Analyze recurring issues to suggest long-term fixes or enhancements.
 </li>
 <li>
 Provide feedback to development/QA teams to improve application stability and usability.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Technical Skills
 
 
 <ul>
 <li>
 Strong understanding of various technologies (Java, .net and visual basic)
 </li>
 <li>
 Experience with web application architectures (e.g., client/server, REST APIs).
 </li>
 <li>
 Familiarity with databases (MySQL, SQL Server, PostgreSQL, Oracle) and ability to write basic queries.
 </li>
 <li>
 Exposure to version control (Git), CI/CD tools, and cloud platforms (AWS, Azure, GCP) is a plus
 
 
 </li>
 </ul>
 Soft Skills
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent communication and documentation abilities.
 </li>
 <li>
 Ability to work independently and under pressure.
 
 
 </li>
 </ul>
 At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
 
 
 
 Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available
 
 here
 
 
 .
 
 
</div>

L2 Support Engineer - Web Applications

Hosuk Travel

<div>Hosuk Travels is looking for a skilled and dedicated IT Support Engineer to join our growing team in Riyadh. We value professionals who can provide reliable technical support, ensure smooth system operations, and contribute to building a secure and efficient digital environment for our employees and customers.

Key Responsibilities:
<ul>
<li>Provide technical assistance and support for hardware, software, networks, and internal IT systems.</li>
<li>Troubleshoot issues related to desktops, laptops, printers, routers, and other office equipment.</li>
<li>Perform installation, configuration, and maintenance of operating systems and applications.</li>
<li>Monitor and maintain the company&rsquo;s network infrastructure to ensure high performance and reliability.</li>
<li>Respond to IT support requests promptly and document solutions for future reference.</li>
<li>Conduct regular system backups, updates, and security checks to protect company data.</li>
<li>Assist in setting up new user accounts, email IDs, access permissions, and IT onboarding.</li>
<li>Coordinate with IT vendors for equipment procurement, repairs, and service agreements.</li>
<li>Manage antivirus tools, firewalls, and system security to prevent breaches and vulnerabilities.</li>
<li>Prepare IT reports and provide recommendations to management for system improvements.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in IT, Computer Science, or related field.</li>
<li>Minimum 1&ndash;3 years of hands-on IT support experience.</li>
<li>Strong knowledge of Windows/Mac OS, networking, troubleshooting, and IT hardware.</li>
<li>Familiarity with ticketing systems and IT documentation.</li>
<li>Excellent problem-solving skills, communication abilities, and a customer-oriented approach.</li>
<li>Ability to work under pressure and manage multiple tasks efficiently.</li>
</ul>
Joining Hosuk Travels in Riyadh as an IT Support Engineer gives you the opportunity to be part of a dynamic and fast-paced work environment where technology plays a key role in our daily operations. If you are passionate about delivering seamless IT support and contributing to organizational efficiency, we encourage you to apply and grow with our team.</div>

IT Support Engineer

D247

Position: Desktop Support Engineer Experience: 3+ Years Location: Riyadh, Saudi Arabia Start Date: December 1, 2025 Employment Type: Full-time, On-siteJob Summary:We are looking for an experienced Desktop Support Engineer to join our IT team in Riyadh. The ideal candidate will have hands-on experience in providing technical assistance, troubleshooting hardware/software issues, and maintaining end-user systems to ensure smooth business operations.Key Responsibilities:<ul><li>Provide first and second-level support for desktops, laptops, and peripherals (printers, scanners, etc.).</li><li>Install, configure, and maintain operating systems (Windows/macOS) and standard business applications.</li><li>Troubleshoot network connectivity issues, VPN access, and user account problems.</li><li>Support users with Microsoft 365, email configurations, and remote desktop access.</li><li>Perform regular system updates, antivirus checks, and data backups.</li><li>Manage IT assets and maintain accurate inventory records.</li><li>Collaborate with IT teams to implement policies and ensure data security compliance.</li><li>Respond promptly to IT support requests, ensuring minimal downtime.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>Minimum of 3 years&rsquo; experience in desktop or technical support roles.</li><li>Strong knowledge of Windows OS, Active Directory, Microsoft 365, and basic networking.</li><li>Familiarity with ITIL processes and ticketing systems is a plus.</li><li>Excellent communication and problem-solving skills.</li><li>Ability to work independently and manage multiple priorities efficiently.</li></ul>Preferred Skills:<ul><li>Experience with endpoint security tools and remote management software.</li><li>Understanding of basic server and network configurations.</li><li>Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or equivalent are an advantage.</li></ul>Start Date: December 1, 2025Location: Riyadh, Saudi ArabiaJob Type: Full-timePay: &#65020;6,000.00 per month

Desktop Support Engineer

TAWANTECH

<div>We are seeking Support Engineers to join our operations and support team responsible for ensuring smooth, continuous operations of the Payment System across production and high-availability environments.
Job Responsibilities<ul>
<li>
Monitor the Payment System services and infrastructure to ensure high availability and optimal performance.</li>
<li>Perform incident management, log analysis, and initial troubleshooting for application, database, or integration issues.</li>
<li>Coordinate with internal Rootware teams (Integration, DBA, DevOps, Security) and client-side teams for issue resolution.</li>
<li>Support daily operational activities, including bill uploads, payment notifications, reconciliation, and report validation.</li>
<li>Participate in post-production support, including SLA-based issue handling and scheduled maintenance.</li>
<li>Ensure compliance with Rootware and SEC&rsquo;s security and operational standards.</li>
<li>Maintain system documentation, SOPs, and incident logs.</li>
<li>Participate in shift-based 24x7 operations support when required.</li></ul> 
Requirements
Qualifications &amp; Skills<ul>
<li>
Bachelor's degree in computer science, Information Technology, or a related field.</li>
<li>2&ndash;3 years of experience in application or system support (fresh graduates with strong fundamentals may also apply).</li>
<li>Strong understanding of IT systems, APIs, databases (MS SQL preferred), and networking basics.</li>
<li>Familiarity with Linux environments (RHEL) and web-based applications.</li>
<li>Excellent problem-solving, analytical, and communication skills.</li>
<li>Proficiency in English and Arabic (written and spoken) is mandatory;
</li><li>Ability to work in a collaborative, fast-paced environment supporting enterprise systems.</li></ul> 
Preferred Experience (Plus)<ul>
<li>
Experience supporting payment or financial systems.</li>
<li>Knowledge of payment methods and related workflows.</li>
<li>Knowledge of webMethods or similar integration platforms.</li>
<li>Exposure to monitoring tools (e.g., AppDynamics, Grafana, or ELK).</li></ul></div>

Support Engineer - Payment System

Ericsson

<div>
 
 Join our Team
 
 
 
 
 About this opportunity:
 
 
 
 We are looking for an IN (Intelligent Network) Engineer to join the team responsible for the configuration, performance and operational stability of the charging and service control environment. You will work with design teams, operations and business stakeholders to deploy and validate low-level designs, manage changes, handle incidents and support service launches. This role suits a proactive problem-solver who values accuracy, clear communication and timely delivery.
 
 
 
 What you will do:
 
 
 
 <ul>
 <li>
 Review, test and validate Low-Level Designs (LLDs) in test and live environments; coordinate with design teams to resolve issues that could impact the network or other promotions.
 </li>
 <li>
 Deploy and test configurations on live systems and perform post-deployment validation (PAT).
 </li>
 <li>
 Troubleshoot customer complaints and handle trouble tickets and restoration tasks (2nd level).
 </li>
 <li>
 Validate and test changes from project and ADM teams; perform cleanup of outdated configuration trees in the Ericsson Charging System.
 </li>
 <li>
 Configure SMS and voice short codes for marketing and business teams; manage operator and notification configurations.
 </li>
 <li>
 Configure AIR and SDP functions (mobile refill, balance enquiry, charging, notification and subscription products) and work with templates across rating, policy and service definitions.
 </li>
 <li>
 Create and update maintenance routines and performance reports; investigate disturbances and support emergency handling.
 </li>
 <li>
 Participate in change request handling, capacity planning assessments and network integration activities; support audits on request.
 
 
 </li>
 </ul>
 
 The skills you bring:
 
 
 
 <ul>
 <li>
 1 - 3 years of experience in Telecom or IT
 </li>
 <li>
 Solid experience with charging systems (Ericsson SDP, AIR, OCC, CSNMT and related nodes) and IN business configuration.
 </li>
 <li>
 Strong knowledge of tariff design, RMA handling, and templates for rating/policy/service definitions.
 </li>
 <li>
 Practical skills in Linux system administration, Oracle database administration, Unix shell scripting and general programming for automation and troubleshooting.
 </li>
 <li>
 Good understanding of GSM/WCDMA, core network elements (MSC/GMSC/STP/HLR), IP networking, routing and traffic handling concepts.
 </li>
 <li>
 Experience with virtualized hardware installations and basic capacity planning and network impact analysis.
 </li>
 <li>
 Proven analytical, investigative and problem-solving abilities; able to work independently, meet tight deadlines and adapt to changing priorities.
 </li>
 <li>
 Fluent English (spoken and written) and the ability to work collaboratively with cross-functional teams and external vendors.
 
 
 </li>
 </ul>
 This role focuses on ensuring service quality and network performance through careful configuration, testing and fast, accurate incident resolution &mdash; please get in touch if you want to discuss how your experience fits this opportunity.
 
 
 
 Why join Ericsson?
 
 
 
 At Ericsson, you&acute;ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what&acute;s possible. To build solutions never seen before to some of the world&rsquo;s toughest problems. You&acute;ll be challenged, but you won&rsquo;t be alone. You&acute;ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
 
 
 
 What happens once you apply?
 
 
 
 Click Here to find all you need to know about what our typical hiring process looks like.
 
 
 Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
 
 
 
 Primary country and city:
 
 Saudi Arabia (SA) || Riyadh
 
 
 
 Req ID:
 
 777066
</div>

IN Backoffice Engineer

Takamol Holding

<div>
 
 We are looking for a
 
 hands-on Senior Software Engineer
 
 with strong expertise in
 
 mobile app development using React Native
 
 . The ideal candidate will lead the end-to-end development of our mobile application, ensure high performance and usability, and contribute to both real-time and offline features.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Design, build, and maintain
 
 cross-platform mobile applications
 
 using React Native &amp; Expo.
 </li>
 <li>
 Implement advanced navigation, state management, offline support, and platform-specific customizations.
 </li>
 <li>
 Integrate backend services for
 
 authentication, data syncing, real-time updates, and push notifications (Firebase)
 
 .
 </li>
 <li>
 Develop
 
 reusable components
 
 , optimize performance (memoization, lazy loading, code splitting), and ensure top-tier responsiveness.
 </li>
 <li>
 Establish and maintain
 
 CI/CD pipelines
 
 for automated building, testing, and deployment to app stores.
 </li>
 <li>
 Conduct
 
 unit and integration testing
 
 , debugging, performance monitoring, and ensure accessibility compliance.
 </li>
 <li>
 Collaborate on web support using
 
 React Native Web
 
 for maximum code reuse.
 </li>
 <li>
 Manage the full mobile app lifecycle: prototyping &rarr; production &rarr; analytics &rarr; error tracking.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 
 2&ndash;4 years
 
 of hands-on experience in hybrid mobile development.
 </li>
 <li>
 Strong expertise in
 
 React Native, Expo, JavaScript/TypeScript, and the React ecosystem
 
 .
 </li>
 <li>
 Familiarity with mobile features:
 
 geolocation, camera, background tasks, Firebase notifications
 
 .
 </li>
 <li>
 Deep understanding of
 
 cross-platform challenges
 
 , performance tuning, and differences between
 
 iOS &amp; Android
 
 .
 </li>
 <li>
 Bachelor&rsquo;s/Master&rsquo;s degree in Computer Science or a related field.
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills
 
 
 <ul>
 <li>
 Experience with
 
 React Native Web
 
 , GraphQL, animations, and app store deployment.
 </li>
 </ul>
 
 
</div>

Senior Software Engineer (Mobile App Developer – React Native)

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