zain1635 - contact center agent Jobs in Kuwait Jobs In Kuwait

zain1635 - contact center agent

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zain1635 contact center agent

Zain Kuwait

<div>
 
 About The Role
 
 
 
 Zain Kuwait is actively recruiting for a Contact Center Agent. You will serve as the first point of contact between Zain and our loyal customers, and you will be assisting them in a professional manner that will reflect our Zain values and mission.
 
 
 
 Your Responsibilities Will Include But Not Be Limited To
 
 
 
 <ul>
 <li>
 Handling a high volume of inbound calls and greeting customers in a courteous and professional manner.
 </li>
 <li>
 Assessing and evaluating customer concerns and resolving their problems in an efficient and timely manner.
 </li>
 <li>
 Providing product and service information to customers.
 </li>
 <li>
 Promote Zain's products and services by understanding customer needs and interests and providing them with the right offers that match those.
 </li>
 <li>
 Troubleshoot service equipment issues.
 </li>
 <li>
 Adhere to, and fulfill, individual and team performance metrics.
 
 
 </li>
 </ul>
 What We Need From You
 
 
 To be considered for the position, you will need to meet with all of the below requirements:
 
 
 <ul>
 <li>
 High School / 1 Year Diploma &amp; Above.
 </li>
 <li>
 0-3 years&rsquo; experience in a related field.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Excellent Communication Skills (Speaking and Listening).
 </li>
 <li>
 Excellent Problem-Solving Skills.
 </li>
 <li>
 High Drive for Achievement.
 </li>
 <li>
 Strong Knowledge of MS Office.
 </li>
 <li>
 Preferably Bilingual.
 </li>
 <li>
 Ability to work under pressure.
 
 
 </li>
 </ul>
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
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 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 <li>
 Copy of Civil ID/Passport
 </li>
 </ul>
</div>

ZAIN1635 - Contact Center Agent

Alghanim Industries

<div>
 Job description:
 
 
 
 
 Job Summary
 
 
 
 The Interaction Center Supervisor will be managing a team, supervising the activities of the Call Centre, ensuring individual agents are performing against targets, reviewing their performance and coaching/training, preparing reports and analyzing data.
 
 
 
 Job Responsibilities&nbsp;
 
 
 
 The job holder will be responsibile for training, and preparing call center representatives to&nbsp;respond to customer questions and complaints and troubleshoot problems with services or products.
 
 <ul>
 <li>
 Ensuring agents understand and comply with all call center objectives, performance standards, and policies.
 </li>
 <li>
 Answering agent questions regarding best practices or difficult calls.
 </li>
 <li>
 Identifying operational issues and suggesting possible improvements.
 </li>
 <li>
 Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary.
 </li>
 <li>
 Preparing reports and analyzing data to assist management as they determine call center goals.
 </li>
 <li>
 Working with other supervisors and management team members to support agents and maximize customer satisfaction.
 </li>
 <li>
 Make sure that the team leader &amp; IC agents are following the rules of IC, call procedures, data accuracy, and KPI&rsquo;s
 </li>
 </ul>
 
 
 Candidate Requirements
 
 
 
 Bachelors degree in Business Adminstration or any related field
 
 
 &nbsp;
 
</div>

Alghanim Academy - Interaction Center, Engineering (Full-time opportunity)

Continuity Global Solutions

<div><h3 class="jobSectionHeader">Guard Site Manager (GSM)</h3>
Location: Camp Arifjan and Camp Buehring, Kuwait 
Security Clearance Required: Active U.S. Secret Clearance 
Citizenship Requirement: U.S. Citizen<h3 class="jobSectionHeader">
Position Overview</h3>
The Guard Site Manager (GSM) serves as the primary liaison between the U.S. Government and the Contractor for all contracted security operations at the assigned location. The GSM is responsible for the overall scheduling, supervision, direction, and operational control of all vendor security personnel, ensuring compliance with contract requirements and mission objectives.
This role operates within the Operations Center and ensures continuous coverage, effective communication, and seamless coordination between shifts. The GSM also develops and maintains security schedules, manages personnel performance, and provides operational reporting to the Contracting Officer&rsquo;s Representative (COR) and the Force Protection Officer (FPO).<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Serve as the primary point of contact between the Government and Contractor for all security-related operations.
</li><li>Oversee the scheduling, deployment, and supervision of all security personnel.
</li><li>Manage shift changes and ensure effective transfer of responsibility between teams.
</li><li>Maintain situational awareness of all security operations and provide daily status updates to the COR and FPO.
</li><li>Develop, produce, and submit a monthly Random Antiterrorism Measures (RAM) schedule for Camp Arifjan and Camp Buehring to the Director of Emergency Services and the COR.
</li><li>Ensure that all RAM activities align with the approved U.S. Government list.
</li><li>Work within the Operations Center to oversee 24/7 coverage, including assigning shift leaders as required.
</li><li>Ensure compliance with all operational directives, safety protocols, and reporting requirements.
</li><li>Maintain records and documentation for personnel schedules, incidents, and communications.
</li><li>Interface directly with U.S. Government supervisory personnel designated as company points of contact.
</li></ul>Requirements<ul><li>
U.S. citizen.
</li><li>Active U.S. Secret Security Clearance.
</li><li>Minimum of 10 years of combined professional experience in the military, law enforcement, or private security sector.
</li></ul><ul><li>At least 6 years of honorable military service required (waiverable in special cases with COR approval).
</li><li>Prior experience as an officer, warrant officer, or senior non-commissioned officer (E-7 or above), or as a team leader in military, police, or private security operations in a contingency area.
</li><li>Demonstrated proficiency in Microsoft Office Suite (Outlook, PowerPoint, Excel, Word, and Internet Explorer).
</li><li>Strong leadership, communication, and organizational skills with proven ability to manage large teams in dynamic environments.</li></ul></div>

Guard Site Manager (GSM)

Qureos

<h3>Job Title: Patient Access Ambassador</h3><h3>Job Code: PAA-001</h3><h3>Grade: A4 &nbsp;</h3><h3>Department: Patient Access Services</h3><h2> Your Impact</h2>&nbsp;<ul><li>≥ 95 % first-contact satisfaction rate</li><li>100 % accuracy in registration &amp; insurance verification</li><li>≥ 90 % of inquiries resolved at first contact</li></ul>&nbsp;<h2>What you will do</h2>&nbsp;<ul><li>Patient Registration: Collect/verify Civil ID, insurance, and medical data; ensure accurate system entry.</li><li>Insurance Verification: Confirm coverage, expiry, and benefits; secure pre-authorizations as needed.</li><li>Appointment Scheduling: Book, reschedule, and confirm visits; update daily schedule changes.</li><li>Customer Service: Greet patients warmly; address questions and resolve concerns promptly.</li><li>Communication &amp; Coordination: Handle contact-center inquiries; liaise with clinical/admin teams for smooth journeys.</li><li>Administrative Support: Maintain records, assist billing/financial closing, uphold reception-area standards.</li><li>Compliance &amp; Confidentiality: Ensure regulatory compliance and protect patient data privacy.</li></ul>&nbsp;<h2>How success is measured</h2>&nbsp;<ul><li>Zero patient-confidentiality breaches</li><li>Service standards met or exceeded</li><li>Timely, error-free registration &amp; scheduling</li><li>Consistent data-entry accuracy</li><li>Positive feedback on professional grooming &amp; communication</li></ul><h2>&nbsp;</h2><h2>You will thrive here if you have…</h2>&nbsp;<ul><li>Associate’s degree in Business Administration or related (University degree preferred)</li><li>1–3 years in patient services, hospitality, aviation, or telecom front-line roles</li><li>Fluent in English &amp; Arabic (spoken &amp; written)</li><li>Tech-savvy: CRM, HIS, and MS Office proficiency</li><li>High emotional intelligence and service orientation under pressure</li><li>Professional grooming with excellent interpersonal skills</li></ul>&nbsp;<h2>Competencies we value</h2>&nbsp;<ul><li>Communication -&nbsp;Clear, courteous, effective interactions</li><li>Client Focus -&nbsp;Anticipating and meeting patient needs</li><li>Adaptability -&nbsp;Flexibility in a dynamic environment</li><li>Teamwork -&nbsp;Cooperative, supportive collaboration</li><li>Initiative -&nbsp;Proactive problem-solving and suggestions</li></ul>&nbsp;Ready to bring premium hospitality to healthcare?Apply now and become the face of genuine care at Taiba Hospital.

Patient Access Ambassador

<div><h3 class="jobSectionHeader">Operations Center Site Leader</h3>
Location: Camp Arifjan and Camp Buehring, Kuwait 
Security Clearance Required: Active U.S. Secret Clearance 
Citizenship Requirement: U.S. Citizen<h3 class="jobSectionHeader">
Position Overview</h3>
The Operations Center Site Leader is responsible for managing all contractor personnel assigned to the Operations Center and serves as the primary interface with military and U.S. Government counterparts on matters related to Contractor Security Guard (CSG) activities. This position plays a key role in coordinating threat intelligence, supporting mission planning, and ensuring that all operations center functions are executed in accordance with U.S. Government directives and contract requirements.
The Site Leader ensures accountability of all contractor personnel, maintains situational awareness of ongoing operations, and facilitates communication between Intelligence, Operations, and Force Protection elements. This individual ensures the Operations Center operates efficiently, maintains compliance, and provides timely reporting and support to mission leadership.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Supervise and manage all contractor personnel assigned to the Operations Center.
</li><li>Serve as the principal liaison with military and Government representatives for operational coordination and information sharing.
</li><li>Coordinate with Intelligence, Operations, and Force Protection personnel to plan and implement security operations and threat response measures.
</li><li>Maintain daily accountability for all contractor personnel, ensuring reports are submitted in the required format and timeframe established by the Government.
</li><li>Ensure the Operations Center fulfills all required duties, directives, and performance standards.
</li><li>Oversee and ensure effective communication between the contractor security force, U.S. Government leadership, and other relevant agencies.
</li><li>Support operational planning, incident tracking, and response coordination as directed.
</li><li>Maintain accurate records and reports in compliance with contract and Government requirements.
</li><li>Ensure staff are trained, equipped, and prepared to execute Operations Center responsibilities at all times.
</li><li>Utilize Microsoft Office Suite tools for reporting, data management, and communications.</li>
</ul>
Requirements<ul>
<li>
U.S. citizen.
</li><li>Active U.S. Secret Security Clearance.
</li><li>Minimum of 10 years of combined professional experience in the military, law enforcement, or private security industry.
</li><li>At least 7 years of honorable military service required (waiverable in special circumstances with COR approval).
</li><li>Prior experience as an officer, warrant officer, or senior non-commissioned officer (E-7 / NATO OR-7 or above), or team leader in military, police, or private security operations in a contingency environment.
</li><li>Must provide documentation of honorable discharge (DD-214 or equivalent from FVEY military forces).
</li><li>Demonstrated proficiency with Microsoft Office Suite (Outlook, PowerPoint, Excel, Word, Internet Explorer).
</li><li>Strong leadership, organizational, and communication skills, with proven ability to manage personnel in dynamic operational environments.</li></ul></div>

Operations Center Site Leader

harakacenter

<div>The center is looking to hire a BALLET TEACHER to join the team.
Haraka Center for Movement Arts is a one-of-a-kind dance center located in Kuwait. The newly opened dance center focuses on building quality dance education in the performing arts here in the Middle East. The dance training disciplines include Ballet, Modern, and Contemporary Dance for students ages 4-18.

The team includes dance educators that are PASSIONATE and DRIVEN to join the center's mission of cultivating a society that appreciates the Art of Movement.
About The Center:

HARAKA CENTER FOR MOVEMENT ARTS (HCMA) is a space where you can just be. The center is for women of all ages, dance backgrounds, and levels, to explore and express their passion to move.
We will teach our students technique, creativity, and improvisation to cultivate their artistic expression. Movement is the basis of all our attempts to communicate and connect with each other. We will help you find and harness your movement language, by learning how to use your body, take risks, and really let go. The classes will focus on building a solid foundation in the disciplines of ballet, modern, contemporary dance, other dance styles, and movement-based classes.
Our purpose is to support our students in search of their individuality and ultimately inspire a society of risk-takers who redefine their artistry beyond the center.

Responsibilities of this job:
<ul><li>Full-Time Job (40+ Hours/week)</li></ul>
<ul><li>Relocation to Kuwait</li></ul>
<ul><li>Dance curriculum planning &amp; execution</li></ul>
<ul><li>Conduct ballet lessons to students</li></ul>
<ul><li>Strong passion to inspire the students to appreciate different genres of music and dance</li></ul>
<ul><li>In charge of performances and exams organization and choreography</li></ul>
<ul><li>Establish excellent rapport with parents and children</li></ul>
<ul><li>Organize dance events, concerts, and open houses</li></ul>
<ul><li></li></ul>

Required Work Experience
<ul><li>A teaching license: DEA, DMA, NDEO, RAD, CDTA, ISTD, IDTA, Cecchetti USA, or similar
</li></ul><ul><li>Candidates should have a minimum of 2 years of teaching to students ages 4-18.</li></ul>
<ul><li>The candidate should have an excellent command of both written and spoken English</li></ul>

Required Skills
<ul><li>Excellent ability in their personal area of expertise.</li></ul>
<ul><li>Excellent anatomical knowledge.</li></ul>
<ul><li>Patience and an ability to communicate movement to people of all abilities.</li></ul>
<ul><li>Ability to keep control over a large class of people.</li></ul>
<ul><li>Friendly and sincere, good at networking.</li></ul>
<ul><li>Good organizational skills, if self-employed.</li></ul>
<ul><li>Energetic, driven, creative, and dependable</li></ul>

Required Education
<ul><li>A Degree in Performing Arts and/or Dance Degree</li></ul>

Salary Package and other benefits:
<ul><li>Competitive Salary
</li></ul><ul><li>Extra income opportunities are available
</li></ul><ul><li>FREE Annual Flight Ticket Home</li></ul>
<ul><li>FREE Health Insurance</li></ul>
<ul><li>Paid Holidays</li></ul>
<ul><li>Work Visa: Provided</li></ul>
<ul><li>Housing: Provided for first 3 months</li></ul>
<ul><li>Contract Length: 2 years contract renewable on mutual agreement</li></ul>
<ul><li></li></ul>

Due to the high volume of applications received only successful candidates will be contacted.</div>

Ballet Teacher

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59 zain1635 contact center agent jobs IN Kuwait Jobs In Kuwait

ZAIN1635 - Contact Center Agent

ZAIN1635 - Contact Center Agent

Alghanim Academy - Interaction Center, Engineering (Full-time opportunity)

Guard Site Manager (GSM)

Patient Access Ambassador

Operations Center Site Leader

Ballet Teacher