zain2166 - network assurance

zain2182 - prepaid customer value management Jobs in Kuwait City

zain2228 - cloud networking Jobs in Kuwait City

zain2228 - cloud networking

zain2236 - transport network Jobs in Kuwait City

zain2236 - transport network

zain2243 - business excellence Jobs in Kuwait City

zain2243 - business excellence

zain2182 prepaid customer value management

Zain Kuwait

<div>
 
 About The Role
 
 
 
 The Prepaid Segment Senior oversees the conceptualization, development, and implementation of above the line new acquisition and base management initiatives catered for the Prepaid voice and broadband consumer segment. Additionally, the prepaid senior will be responsible for revamping existing Prepaid Voice and Broadband portfolios and managing the product life cycle meanwhile maintaining alignment with Marketing and Non-Marketing functions in order to ensure successful and timely product launches.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Design and maintain the Prepaid ATL product portfolio and strategy roadmap
 </li>
 <li>
 Lead the development and documentation of product architectural designs, concept papers, and supervise / lend support of product production throughout the pipeline (marcom, technical, sales agent trainings, etc.)
 </li>
 <li>
 Liaise with marketing functions to develop deeper understanding of customer behavior, and competition developments in order to develop customer value propositions for new offerings, promotions and campaigns
 </li>
 <li>
 Lead coordination with all relevant stakeholders including internal Marketing (Budgeting, Planning , and Customer Insights and CVM, Marcom functions etc.) as well Non-Marketing departments (Technical, Business Intelligence, Legal, Sales etc.) to ensure successful and timely product launches
 </li>
 <li>
 Frequently monitor and report on the effectiveness of live products in comparison to the defined targets as well as daily monitoring of market changes with respect to the competition and indirect channels
 </li>
 <li>
 Develop business rules and processes related to new products
 </li>
 <li>
 Liaise with product testing stakeholders to develop and conduct appropriate testing procedures
 </li>
 <li>
 Develop go-to-market strategies and ensure products launch in accordance with roadmap
 </li>
 <li>
 Liaise with Sales Channels / Digital Channel teams to identify appropriate channels strategy
 </li>
 <li>
 Liaise with Marcom team to support development of marketing and communications material
 </li>
 <li>
 Liaise with Pricing teams to develop up/cross sell campaigns and promotions\
 </li>
 <li>
 Recommend correction actions from post launch gap-analysis on the products and services
 </li>
 <li>
 Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately.
 </li>
 <li>
 Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait.
 </li>
 <li>
 Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including systemdeficiencies),takeadvantageofOH&amp;SopportunitiesandaddressesOH&amp;Smanagementsystem nonconformities associated with its activities.
 
 
 </li>
 </ul>
 What We Need From You
 
 
 <ul>
 <li>
 Leadership &amp; Stakeholder Management:
 
 
 </li>
 </ul>
 &ndash; Ability to lead, inspire, and motivate cross-functional stakeholders toward shared commercial objectives
 
 
 &ndash;Strong capability to build consensus and align diverse parties (Marketing, Sales, IT, Finance, Channels)
 
 
 &ndash;Proven ability to influence without direct authority in matrix environments
 
 
 <ul>
 <li>
 Market &amp; Business Expertise:
 
 
 </li>
 </ul>
 &ndash;Expert knowledge of the telecommunications industry, with a strong understanding of the prepaid and subscription business models
 
 
 &ndash;Deep understanding of the Kuwait telecom market (customer behavior, competition, regulatory environment) is a strong advantage
 
 
 &ndash;Solid grounding in business theory and methodologies, particularly CVM, marketing strategy, product management, and pricing
 
 
 <ul>
 <li>
 CVM &amp; Commercial Capabilities:
 
 
 </li>
 </ul>
 &ndash;Strong understanding of customer lifecycle management for prepaid (acquisition, onboarding, growth, retention, reactivation)
 
 
 &ndash;Experience in segmentation, personas, and micro-segmentation to drive targeted CVM actions
 
 
 &ndash;Ability to design, execute, and optimize prepaid CVM campaigns across multiple channels (digital, outbound, retail, partners)
 
 
 &ndash;Strong commercial mindset with the ability to translate insights into revenue, ARPU uplift, churn reduction, and GA improvement
 
 
 <ul>
 <li>
 Analytics &amp; Data Skills:
 
 
 </li>
 </ul>
 &ndash;Strong analytical thinking with the ability to interpret customer data and derive actionable insights
 
 
 &ndash;Hands-on experience with data extraction, cleansing, and validation from multiple data sources
 
 
 &ndash;Solid understanding of key prepaid KPIs (ARPU, churn, usage, tenure, GA, recharges, engagement)
 
 
 &ndash;Basic data science knowledge (descriptive analytics, trend analysis, hypothesis testing); exposure to predictive models is a plus
 
 
 &ndash;Advanced MS Excel skills (pivot tables, complex formulas, scenario analysis); Power BI / Tableau knowledge is a plus
 
 
 <ul>
 <li>
 Execution &amp; Project Management:
 
 
 </li>
 </ul>
 &ndash;Strong organizational and project management skills with the ability to manage multiple initiatives in parallel
 
 
 &ndash;Ability to efficiently manage own time and prioritize team workload in a fast-paced environment
 
 
 &ndash;Experience working with campaign management systems and coordinating execution with operations and channels
 
 
 &ndash;Strong risk identification and mitigation skills, especially in large-scale CVM initiatives
 
 
 <ul>
 <li>
 Problem Solving &amp; Innovation:
 
 
 </li>
 </ul>
 &ndash;Ability to analyze complex situations and develop creative, practical, and value-driven solutions
 
 
 &ndash;Comfortable challenging existing approaches and proposing new ways to improve prepaid performance
 
 
 &ndash;Experience in continuous optimization and test-and-learn frameworks (A/B testing, pilots, feedback loops)
 
 
 
 &ndash;Communication &amp; Influence
 
 
 
 <ul>
 <li>
 Excellent written and verbal communication skills
 
 
 </li>
 </ul>
 &ndash;Strong presentation and storytelling capabilities to translate data into clear business narratives
 
 
 &ndash;Effective negotiation and persuasion skills when aligning priorities and managing trade-offs
 
 
 <ul>
 <li>
 Additions:
 
 
 </li>
 </ul>
 &ndash;Experience with omni-channel CVM and customer journeys
 
 
 &ndash;Exposure to AI / ML-driven targeting or next-best-action models
 
 
 &ndash;Experience in data monetization or partnerships is a plus
 
 
 
 Bachelor&rsquo;s Degree Required, Master&rsquo;s In Business/MBA Preferred
 
 
 
 Business, marketing, engineering or a related field
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 </ul>
</div>

ZAIN2182 - Prepaid Customer Value Management

Google

<div><h3 class="jobSectionHeader">Minimum qualifications:</h3><ul>
<li>Bachelor's degree or equivalent practical experience.</li>
<li>10 years of experience with cloud native architecture in a customer-facing or support role.</li>
<li>Experience in one or more core areas: infrastructure modernization, Cloud runtimes (Google Kubernetes Engine (GKE)/Cloud Run), databases, or networking and security.</li>
<li>Experience with cloud infrastructure or application modernization in a delivery role.</li>
<li>Experience in deployment planning, orchestration, or change management, as well as in programming languages, debugging, or systems design.</li>
<li>Ability to communicate in English and Arabic fluently in order to work in this client-facing role.</li></ul> 
<h3 class="jobSectionHeader">
Preferred qualifications:</h3><ul>
<li>Experience with Infrastructure as Code (Terraform) and CI/CD pipelines, and in programming languages (Python, Go) for automation.</li>
<li>Experience with SRE principles, incident response protocols, lean/agile methodologies to manage delivery flow and eliminate waste.</li>
<li>Experience guiding Global Systems Integrators (GSIs) or partners through technical implementations and enforcing quality standards.</li>
<li>Familiarity with Google Cloud Foundation Toolkit (CFT) or similar standardized deployment libraries.</li>
<li>Ability to act as a player-coach, upskilling customer teams through code walkthroughs and technical workshops.</li>
<li>Ability to navigate ambiguity, facilitate technical workshops, and guide customers through the organizational change to adopt new cloud-powered business process.</li>
</ul><div><h2 class="jobSectionHeader">About the job</h2>
As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will drive initial and ongoing business generation ramp for our customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities. You will blend business expertise, market knowledge, direct technical engagement, and technical project management to prove the value of the Google Cloud portfolio.Google Cloud accelerates every organization&rsquo;s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google&rsquo;s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.</div><div><h2 class="jobSectionHeader">
Responsibilities</h2><ul>
<li>Develop and orchestrate a structured, end-to-end deployment plan across customer and partner teams, on-boarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).</li>
<li>Employ skills such as coding, debugging, or systems design to resolve technical blockers and accelerate deployment.</li>
<li>Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible.</li>
<li>Identify expansion opportunities for new workloads within the account during project execution.</li>
<li>Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals.</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Outcome Customer Engineer, Google Cloud Platform (English, Arabic)

Americana Restaurants

<div>
 
 
 Job Purpose:
 
 
 
 
 
 
 We are seeking a
 
 strategic, insight-driven
 
 Assistant Manager, Loyalty &amp; CRM to shape KFC&rsquo;s customer engagement and retention strategy. This role focuses on connecting store-level and user data to actionable business decisions, guiding loyalty program evolution, and ensuring CRM communications align with KFC&rsquo;s bold, customer-first brand voice. The ideal candidate brings commercial acumen, cross-functional influence, and experience in fast-paced, data-driven environments such as QSR, e-commerce, or food-tech.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Strategic CRM &amp; Loyalty Planning
 
 
 <ul>
 <li>
 Shape and own the loyalty and CRM strategy, ensuring alignment with KFC&rsquo;s brand objectives, customer needs, and market opportunities.
 </li>
 <li>
 Develop and implement targeted CRM campaigns (e.g., email, push notifications, in-app messages, SMS) for customer onboarding, retention, re-engagement, and win-back, aligned with marketing objectives and promotional calendars.
 </li>
 <li>
 Utilize customer data to create highly granular segments based on order history, preferences, behavior, demographics, and app usage patterns to deliver personalized experiences
 </li>
 <li>
 Monitor, analyze, and report on CRM campaign performance, customer churn rates, lifetime value (LTV), and engagement metrics, providing actionable insights for continuous improvement.
 </li>
 </ul>
 
 
 Loyalty Program Leadership
 
 
 <ul>
 <li>
 Lead the evolution of KFC&rsquo;s loyalty program to deepen engagement and repeat transactions.
 </li>
 <li>
 Develop and execute campaigns and initiatives specifically aimed at increasing loyalty member engagement, activity, and satisfaction (e.g., tier-based benefits, bonus point events, exclusive offers).
 </li>
 <li>
 Design and manage the rewards catalog, point accrual rules, and redemption processes, ensuring a compelling and desirable value proposition for members.
 </li>
 <li>
 Collaborate with digital, operations, and product teams to integrate loyalty benefits seamlessly into the customer journey.
 </li>
 <li>
 Stay updated on regional loyalty ecosystems (e.g., Landmark&rsquo;s Shukran, Alshaya&rsquo;s Aura) to benchmark and innovate.
 </li>
 </ul>
 
 
 Insight &amp; Data-Driven Decision Making
 
 
 <ul>
 <li>
 Lead campaign measurements and analysis to drive deep learnings and overall strategy. Should be well-versed with measuring incrementality of campaigns, A/B testing, basic forecasting.
 </li>
 <li>
 Translate complex datasets into actionable insights for leadership, clearly communicating implications and recommended actions.
 </li>
 <li>
 Understand and monitor metrics including CLV, churn, redemption, and campaign effectiveness.
 </li>
 </ul>
 
 
 Creative &amp; Cross-Functional Influence
 
 
 <ul>
 <li>
 Act as a confident influencer, collaborating with stakeholders across marketing, operations, and central CRM/CDP teams.
 </li>
 <li>
 Brief creative teams to ensure messaging and design align with KFC&rsquo;s brand tone &mdash; bold, playful, and customer-first.
 </li>
 <li>
 Ensure CRM communications balance insight-led targeting with brand storytelling.
 </li>
 <li>
 Build strong working relationships with global and regional CRM/CDP partners, sharing brand-specific learnings and adopting best practices.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor's degree in marketing, Business, Data Analytics, or related field.
 </li>
 <li>
 4&ndash;6 years of hands-on experience in CRM, loyalty marketing, or customer lifecycle management.
 </li>
 <li>
 Arabic speaker required.
 </li>
 <li>
 Proficiency in analytics tools (e.g., Google Analytics, SQL) and CRM platforms (e.g.,Clevertap, Salesforce, Braze).
 </li>
 <li>
 Demonstrated ability to translate data into strategy (e.g., case studies showing improved retention/CLV).
 </li>
 <li>
 Experience briefing creative agencies and reviewing assets against brand guidelines.
 </li>
 <li>
 Strong project management skills; ability to juggle multiple campaigns and stakeholders.
 </li>
 </ul>
 
 
</div>

AM CRM & Loyalty - KFC

Siemens

<div>
 
 Job Title
 
 : PRO PM Manager MEA &ndash; Siemens Grid Software
 
 
 
 Location:
 
 Kuwait City, Kuwait or other major Siemens locations in the Middle East
 
 
 
 About The Role
 
 
 
 At Siemens, we believe that businesses thrive when people thrive. As part of our Smart Infrastructure &ndash; Grid Software organization, we enable digital transformation across power systems, buildings, and industries to drive efficiency, sustainability, and resilience.
 
 
 As our new Zone Head of Project Management, you will be accountable for the end-to-end governance, performance, and delivery of the regional project portfolio. The role ensures safe, profitable, and high-quality project execution in line with Siemens PM@S standards, while building strong customer relationships and developing a high-performing project organization across the zone.
 
 
 
 Key Responsibilities:
 
 
 
 Strategic &amp; Portfolio Leadership:
 
 
 <ul>
 <li>
 Acts as the regional Project Management authority, enabling achievement of performance, financial, quality, and delivery KPIs.
 </li>
 <li>
 Owns end-to-end governance of the regional project portfolio, ensuring disciplined execution, risk management, and effective escalation.
 </li>
 <li>
 Provides delivery readiness oversight during bidding and contract award to protect margin, avoid scope creep, and prevent NCCs.
 
 
 </li>
 </ul>
 Operational Excellence &amp; Process:
 
 
 <ul>
 <li>
 Ensures consistent application and continuous improvement of PM@S processes, aligned with Global PMO standards.
 </li>
 <li>
 Drives operational excellence across projects, drilling into critical projects where performance is at risk.
 </li>
 <li>
 Coordinates closely with operations and support functions to ensure delivery commitments are met.
 
 
 </li>
 </ul>
 Customer &amp; Stakeholder Management:
 
 
 <ul>
 <li>
 Serves as a senior escalation point for customers, partners, and external stakeholders.
 </li>
 <li>
 Strengthens customer confidence through structured engagement, governance, and predictable project outcomes.
 
 
 </li>
 </ul>
 Resource &amp; People Leadership:
 
 
 <ul>
 <li>
 Optimizes resource and capacity planning, ensuring experienced PMs and a competent value chain are in place.
 </li>
 <li>
 Leads and develops a high-performance, accountable project culture, addressing capability gaps and managing non-performance.
 </li>
 <li>
 Embeds a strong &ldquo;will and skill&rdquo; culture across the zone.
 
 
 </li>
 </ul>
 Financial &amp; Risk Management:
 
 
 <ul>
 <li>
 Oversees budgeting, forecasting, cost control, and financial performance of the regional portfolio.
 </li>
 <li>
 Ensures compliance with legal, regulatory, ethical, and EHS requirements, proactively identifying and mitigating project risks.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in electrical engineering or a comparable technical discipline.
 </li>
 <li>
 Proven senior leadership experience with P&amp;L responsibility and large, complex project portfolios.
 </li>
 <li>
 Strong understanding of power utility automation, digital solutions, and EPC-based business models.
 </li>
 <li>
 Demonstrated ability to lead multidisciplinary, technical teams across regions.
 </li>
 <li>
 Excellent senior-level customer, stakeholder, and negotiation skills.
 </li>
 <li>
 Professional certifications such as PMP, PM@S, Six Sigma / Black Belt are preferred.
 </li>
 <li>
 Excellent communication skills. Fluency in English is must, while knowledge of Arabic is considered as a big asset.
 
 
 </li>
 </ul>
 
 We offer you
 
 
 
 <ul>
 <li>
 2 to 3 days of mobile work per week as a global standard.
 </li>
 <li>
 Diverse and inclusive culture.
 </li>
 <li>
 An environment where everyone can bring their whole self and feel a sense of belonging.
 </li>
 <li>
 the foundation to develop personally and expertly.
 </li>
 <li>
 Great variety of learning &amp; development opportunities
 
 
 </li>
 </ul>
 
 Create a better #TomorrowWithUs!
 
 
 
 As a world leader in developing and producing the most advanced engineering technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant that benefits society and human progress. We give you the chance to create a difference.
 
 
 Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at https://www.siemens.com/global/en.html
 
 
 At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow &lsquo;s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds
 
 
 We are looking forward to receiving your online application.
 
 
 Please note: Only complete applications can be considered in the selection process.
</div>

PRO PM Manager MEA – Siemens Grid Software

<div>Job Title: PRO PM Manager MEA &ndash; Siemens Grid Software

Location: Kuwait City, Kuwait or other major Siemens locations in the Middle East

About the Role

At Siemens, we believe that businesses thrive when people thrive. As part of our Smart Infrastructure &ndash; Grid Software organization, we enable digital transformation across power systems, buildings, and industries to drive efficiency, sustainability, and resilience.

As our new Zone Head of Project Management, you will be accountable for the end-to-end governance, performance, and delivery of the regional project portfolio. The role ensures safe, profitable, and high-quality project execution in line with Siemens PM@S standards, while building strong customer relationships and developing a high-performing project organization across the zone.

Key Responsibilities:

Strategic &amp; Portfolio Leadership:
<ul>
<li>Acts as the regional Project Management authority, enabling achievement of performance, financial, quality, and delivery KPIs.</li>
<li>Owns end-to-end governance of the regional project portfolio, ensuring disciplined execution, risk management, and effective escalation.</li>
<li>Provides delivery readiness oversight during bidding and contract award to protect margin, avoid scope creep, and prevent NCCs.</li>
</ul>
Operational Excellence &amp; Process:
<ul>
<li>Ensures consistent application and continuous improvement of PM@S processes, aligned with Global PMO standards.</li>
<li>Drives operational excellence across projects, drilling into critical projects where performance is at risk.</li>
<li>Coordinates closely with operations and support functions to ensure delivery commitments are met.</li>
</ul>
Customer &amp; Stakeholder Management:
<ul>
<li>Serves as a senior escalation point for customers, partners, and external stakeholders.</li>
<li>Strengthens customer confidence through structured engagement, governance, and predictable project outcomes.</li>
</ul>
Resource &amp; People Leadership:
<ul>
<li>Optimizes resource and capacity planning, ensuring experienced PMs and a competent value chain are in place.</li>
<li>Leads and develops a high-performance, accountable project culture, addressing capability gaps and managing non-performance.</li>
<li>Embeds a strong &ldquo;will and skill&rdquo; culture across the zone.</li>
</ul>
Financial &amp; Risk Management:
<ul>
<li>Oversees budgeting, forecasting, cost control, and financial performance of the regional portfolio.</li>
<li>Ensures compliance with legal, regulatory, ethical, and EHS requirements, proactively identifying and mitigating project risks.</li>
</ul>
Qualifications &amp; Experience
<ul>
<li>Bachelor&rsquo;s degree in electrical engineering or a comparable technical discipline.</li>
<li>Proven senior leadership experience with P&amp;L responsibility and large, complex project portfolios.</li>
<li>Strong understanding of power utility automation, digital solutions, and EPC-based business models.</li>
<li>Demonstrated ability to lead multidisciplinary, technical teams across regions.</li>
<li>Excellent senior-level customer, stakeholder, and negotiation skills.</li>
<li>Professional certifications such as PMP, PM@S, Six Sigma / Black Belt are preferred.</li>
<li>Excellent communication skills. Fluency in English is must, while knowledge of Arabic is considered as a big asset.</li>
</ul>
We offer you
<ul>
<li>2 to 3 days of mobile work per week as a global standard.</li>
<li>Diverse and inclusive culture.</li>
<li>An environment where everyone can bring their whole self and feel a sense of belonging.</li>
<li>the foundation to develop personally and expertly.</li>
<li>Great variety of learning &amp; development opportunities</li>
</ul>
Create a better #TomorrowWithUs!

As a world leader in developing and producing the most advanced engineering technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant that benefits society and human progress. We give you the chance to create a difference.

Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at https://www.siemens.com/global/en.html

At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow &lsquo;s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds

We are looking forward to receiving your online application.

Please note: Only complete applications can be considered in the selection process.</div>

QuadraBay

<div>
 
 Role Overview
 
 
 
 We're looking for an Account Manager to maintain client accounts and serve as company's point of contact within assigned territory. The ideal candidate will be driven to provide top-notch customer service and show enthusiasm for finding new business opportunities, partnerships, and methods to broaden the range of services offered. Additionally, candidates should be proficient with spreadsheets, audits, and other productivity tools.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Develop and maintain strong client relationships within government accounts.
 </li>
 <li>
 Generate new business opportunities using existing and potential customer networks.
 </li>
 <li>
 Upsell and cross-sell company solutions and services to clients, maximizing client value.
 </li>
 <li>
 Resolve client conflicts and provide solutions in a timely and professional manner.
 </li>
 <li>
 Ensure high levels of client satisfaction through proactive communication and support.
 </li>
 <li>
 Work closely with internal teams to deliver tailored solutions that meet client needs.
 </li>
 <li>
 Timely follow-up on client requests, proposals, and contracts.
 
 
 </li>
 </ul>
 
 Must Have Requirements
 
 
 
 <ul>
 <li>
 Proven experience in managing government accounts.
 </li>
 <li>
 Exceptional communication skills, both written and verbal, in Arabic and English.
 </li>
 <li>
 Demonstrated ability to generate new business and effectively manage customer networks.
 </li>
 <li>
 Experience in upselling and cross-selling to current clients.
 </li>
 <li>
 Strong conflict resolution skills with a customer-centric approach.
 
 
 </li>
 </ul>
 
 Nice To Have Requirements
 
 
 
 <ul>
 <li>
 5&ndash;7 years of relevant experience in account management, preferably with large companies.
 </li>
 <li>
 Proven strong sales track record in account management roles.
 </li>
 <li>
 Experience managing day-to-day activities for a diverse portfolio of accounts, providing expert guidance and support.
 
 
 </li>
 </ul>
 
 Perks And Benefits
 
 
 
 <ul>
 <li>
 Competitive salary and performance-based incentives.
 </li>
 <li>
 Opportunities for professional development and continuous learning.
 </li>
 <li>
 Collaborative work environment with a diverse and talented team.
 </li>
 <li>
 Health and wellness benefits.
 </li>
 <li>
 Opportunity to work on high-impact projects within the region's government sector.
 </li>
 </ul>
</div>

Account Manager

Hilton

<div>Telephones Supervisor
A Telephones Supervisor, supervise and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. 
What will I be doing? 
As a Telephones Supervisor, you will supervise and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Telephones Supervisor contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul><li>
Achieve positive outcomes from Guest queries in a timely and efficient manner</li><li>
Accept and deliver all messages correctly and promptly for both Guests and management</li><li>
Ensure all wake up calls take place at the correct time</li><li>
Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate</li><li>
Handle emergency calls immediately and relay comprehensive and accurate information, as required</li><li>
Demonstrate a high level of customer service at all times</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li><li>
Attend appropriate training courses, when required</li><li>
Demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity</li><li>
Follow company brand standards</li><li>
Assist other departments, as necessary</li></ul>
What are we looking for? 
Telephones Supervisors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Positive attitude and good communication skills, especially on the telephone</li><li>
Commitment to delivering a high level of customer service</li><li>
Ability to work on your own and as part of a team</li><li>
Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience in a customer-focused industry</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Telephones Supervisor

Explore 148+ Zain2182 prepaid customer value management in Kuwait City this April. Find roles across top companies and apply now to boost your career.

148 zain2182 prepaid customer value management jobs In Kuwait City

ZAIN2182 - Prepaid Customer Value Management

Outcome Customer Engineer, Google Cloud Platform (English, Arabic)

AM CRM & Loyalty - KFC

PRO PM Manager MEA – Siemens Grid Software

PRO PM Manager MEA – Siemens Grid Software

Account Manager

Telephones Supervisor