Senior Assets Manager (Housing Manager) - Housing Department

The City of Phoenix Housing Department's mission is to provide quality affordable housing and a pathway to self-sufficiency. To fulfill the mission, the City of Phoenix Housing Department owns more than 5,500 units of public and affordable housing and manages more than 7,500 housing choice vouchers, providing homes to 35,000+ people. This includes a growing portfolio of 40 multi-family developments across the city overseen by the department's Asset Management Division. It also offers financing to for-profit and nonprofit partners to help create additional affordable housing opportunities.

The Senior Asset Manager reports to the Deputy Director of Asset Management and serves as part of a team responsible for the City of Phoenix's affordable housing portfolio. This position oversees third-party property management companies to ensure financial and operational performance and occupancy goals are met.

Responsibilities include managing the annual operating budget reviews and approval process, compiling, and analyzing financial, operational and market data, monitoring cash flow, and bank account cash balances, overseeing the monthly financial review process, managing outside partner relationships, preparing cash flow distribution waterfalls, and assisting with valuations and hold/sell analyses for City-owned assets.

In addition, helps develop strategies to expand the supply of affordable housing and plans, organizes, and supervises the work of administrative technical, and Asset Management staff.

Responsibilities include, but are not limited to:

• Maintain comprehensive financial oversight and management of the existing affordable housing portfolio, including the annual budget process and monthly financial review process.
• Develop portfolio benchmarks to ensure assets are operating optimally.
• Oversee occupancy and rent-setting strategies, in coordination with third-party property managers, to optimize revenue in compliance with the requirements of layered HUD housing programs.
• Managing affordable housing partner relationships, including ensuring accurate submissions of budgets, audits, and timely reporting by/to partners.
• Coordinate and monitor timely payment of real estate GPLET taxes.
• Review insurance coverages, deductibles, and exclusions.
• Lead and mentor Asset Management staff.
• Monitor third-party property management companies' compliance with the respective management contracts/RFPs and provide strategic oversight of the third-party property management companies to optimize asset performance.
• Ensure timely submissions of HAP contract renewals, operating subsidies, RAD payments and third-party rent payments to maximize rental revenues.
• Oversee the transition of assets from development to stabilized operation, ensuring a smooth handoff from the Development team and long-term asset performance post-RAD, rehab or relocation.
• Manage special projects or entities related to delivering affordable housing as assigned.
• Coordinates the preparation of monthly financial and operational performance reports for internal publication. .
• Develop recommendations and implement strategies for improving cash flow.
• Conduct periodic site visits to assess asset condition, capital needs, and alignment with long-term investment strategy.
• Attend community meetings from time to time.
• Demonstrates superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.
• Perform other duties as assigned.

• Brings direct experience from an asset management firm or ownership entity, with a proven track record of overseeing third-party property management companies to achieve investment and operational objectives, as well as long-term financial and strategic goals.
• Ability to read and analyze financial reports, operating budgets, appraisals, legal contracts and venture agreements.
• Proven ability to oversee and hold third-party property management firms accountable for operation performance compliance and financial outcomes.
• Demonstrated ability to lead asset-level and portfolio-level financial analysis including budgeting, forecasting, and performance benchmarking.
• Exceptional Excel skills and the ability to create complex spreadsheets and financial analysis.
• A thorough understanding of real estate operations including property management.
• Working knowledge of real estate valuation and investment techniques.
• Strong organizational skills, research, analytical and problem-solving skills.
• Strong written and verbal communication skills.

Pay Range: $93,121.60 - $137,592.00 annually.

Hiring Range: $93,121.60 - $113,193.60 annually.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only: Please understand that this is pay grade 069. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

A comprehensive benefits package is offered which includes:

• for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 007 Benefits

• Five years of responsible experience in the management of assisted, and affordable housing program or the asset management of market-rate multifamily housing.
• Two years of supervisory experience.
• Bachelor's degree in business, public administration, the social sciences, or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• This position requires the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
For information regarding pre-screening and driving positions,
• .
• The City job description can be found here.

The minimum qualifications listed above, plus:

• Experience in real estate investment analysis, including discount cash flow (DCF), internal rat of return (IRR), and hold/sell modeling. Seven to Ten years of experience with Multifamily real estate.
• Experience preparing reports and recommendations for ownership, investors, and executive-level leadership.
• Experience affordable housing finance, including LIHTC, RAD and HUD compliance programs.
• Experience in overseeing capital projects, ensuring timely organized and budge compliant completion to meet critical funding deadlines.
• Advanced level experience using excel and asset management software or financial modeling tools: Yardi experience is a plus.
• Advance degree in Business, Finance, Real Estate, or related field.
• CIM designation or candidate.

Recruitment closes October 29, 2025. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• Job interviews may be held by video or audio conference.
If you are in need of computer resources,
• for free options.
Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance.
• for more information.
• Explore other Employment Opportunities with the City of Phoenix.
• Subscribe to receive e-mail notifications about new employment opportunities.
• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.

Housing Manager, JC:08740, ID# 59720, 10/15/2025, USM, MR, Benefits:007

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.